customer support assistant

TalentPop App

<div>
 
 We're Hiring: Sales and Support Virtual Assistant (VA)
 
 
 
 
 Remote | Full-Time | E-commerce Support
 
 
 
 At
 
 TalentPop App
 
 , we're building a team of talented remote professionals who are passionate about delivering exceptional customer experiences. We're currently hiring a
 
 Sales and Support Virtual Assistant (VA)
 
 to join our growing team and help drive customer satisfaction, sales, and long-term business success.
 
 
 If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions &mdash; this role may be a perfect fit.
 
 
 
 IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
 
 
 
 To ensure your application is reviewed by the **Recruitment Team**, you
 
 must
 
 follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**
 
 
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 When selecting the position during your application, please choose &ldquo;Brand Concierge&rdquo; from the list of available roles.
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 In the application form, you&rsquo;ll be asked for an application code &ndash; please enter SSVA in that field.
 
 
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 </ul>
 
 Key Responsibilities
 
 
 
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 Provide real-time support to customers via live chat, email, SMS, and phone
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 Recommend products, assist in purchase decisions, and identify upsell/cross-sell opportunities
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 Manage order inquiries, including shipping, tracking, returns, and refunds
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 Update CRM tools and track customer interactions accurately
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 Represent each e-commerce brand in a way that reflects their tone and values
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 Share customer feedback and insights to improve sales processes
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 Collaborate with internal teams to meet performance and service goals
 
 
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 Qualifications
 
 
 
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 Minimum of 1 year remote/online experience in sales, customer support, or virtual assistant roles
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 Excellent written and verbal communication skills in English
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 Comfortable using platforms such as Shopify, Gorgias, Zendesk, or similar tools
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 Ability to work independently in a remote, fast-paced environment
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 Detail-oriented, proactive, and results-driven
 
 
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 Technical Requirements
 
 
 
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 A personal PC or laptop with an i5 processor or higher.
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 A stable internet connection with a minimum of 25 Mbps upload and download speeds.
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 A quiet, professional workspace for calls.
 
 
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 What We Offer
 
 
 
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 Performance-based raises and commission opportunities
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 Paid time off
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 Monthly health stipend or an HMO coverage to keep you feeling your best(location-dependent)
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 Recognition bonuses for outstanding performance
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 100% remote setup with a supportive, collaborative team environment
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 Career development opportunities
 
 
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 Join us at TalentPop App and help shape the future of e-commerce sales and support. Apply today.
 
</div>

Sales & Support VA

Foods Inn

About UsFoods Inn is a dynamic and forward-thinking organization committed to excellence in the restaurant industry. We are seeking a highly motivated and experienced Dining Assistant Manager to join our team.Key Responsibilities<ul><li>Manage daily dining hall operations to ensure smooth, guest-centric service delivery, including cleanliness, maintenance, food presentation, and overall service standards.</li><li>Ensure proper decor for special occasions and maintain customer areas to enhance guest experience and brand image.</li><li>Train, mentor, and evaluate team members through regular feedback, appreciation sessions, and performance monitoring to support continuous growth.</li><li>Prepare staff rosters, monitor attendance, punctuality, discipline, and ensure proper hiring within approved headcount and budget.</li><li>Oversee preventive maintenance schedules, ensure timely logging of maintenance tasks, and monitor performance of maintenance teams to avoid breakdowns.</li><li>Monitor operational efficiency including product cancellations, counter closing procedures, utility consumption, tip ratios, reservations, and event execution.</li><li>Control and manage inventory, par levels, and daily/weekly stock counts to ensure accurate stock availability and minimize wastage.</li><li>Monitor customer feedback ratios and operational data to identify performance gaps and implement corrective actions.</li><li>Review Analysis reports from Accounts and HR departments to address issues and improve overall efficiency.</li><li>Ensure compliance with hygiene, grooming, and dress code standards while maintaining discipline and professionalism across the team.</li><li>Verify departmental checklists, monitor kitchen output quality, and provide timely updates and reports to reporting authority on operational performance.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in a related field (Intermediate accepted with strong experience).</li><li>Minimum 7 years of supervisory or managerial experience in restaurant dining operations.</li><li>Strong knowledge of hospitality management, guest service, menu planning, and food safety standards.</li><li>Proven experience in team training, performance management, and staff development.</li><li>Excellent leadership, communication, and interpersonal skills.</li><li>Proficient in MS Office (Excel, Word) for reporting and scheduling.</li><li>Flexibility to work shifts, weekends, and holidays.</li></ul>Benefits<ul><li>Market-competitive salary</li><li>Complimentary daily meal</li><li>Weekly rest day</li><li>Annual leave entitlement</li><li>Two annual bonuses</li><li>Medical insurance coverage</li><li>Child education allowance</li><li>Personal &amp; family wedding allowance</li></ul>Pay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Dining Hall Assistant Manager

The Hassol

Job SummaryWe are seeking dynamic and result-oriented female professionals for the position of Assistant Manager / Deputy Manager &ndash; Corporate Sales (B2B). The ideal candidate should have a strong background in Paints, Cement, FMCG, or Building Materials industries, with proven experience in corporate sales, institutional business development, and key account management. The role requires developing strategic relationships with corporate clients, contractors, industrial customers, and distributors to drive revenue growth and market expansion.Key Responsibilities<ul><li>Develop and execute B2B sales strategies to achieve assigned sales and profitability targets.</li><li>Identify and acquire new corporate, industrial, institutional, and project-based clients.</li><li>Manage and grow relationships with key accounts, contractors, consultants, builders, and procurement teams.</li><li>Conduct regular client meetings, presentations, and negotiations to secure long-term business.</li><li>Prepare commercial proposals, quotations, and tender submissions.</li><li>Monitor market trends, competitor activities, and customer requirements to identify growth opportunities.</li><li>Coordinate with internal departments including supply chain, finance, and operations to ensure seamless order execution.</li><li>Maintain an accurate sales pipeline and submit weekly/monthly sales reports.</li><li>Ensure timely recovery of receivables and maintain healthy customer credit management.</li><li>Represent the company at industry events, exhibitions, and networking forums.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Marketing, MBA preferred.</li><li>5&ndash;8 years of relevant B2B/Corporate Sales experience.</li><li>Mandatory experience in any of the following sectors:</li><li>Paint Industry</li><li>Cement Industry</li><li>FMCG</li><li>Building Materials / Construction Products</li><li>Strong network within corporate, industrial, institutional, and project sales segments.</li><li>Excellent communication, negotiation, presentation, and relationship management skills.</li><li>Strong understanding of sales planning, forecasting, and market analysis.</li><li>Proficiency in MS Office and CRM tools.</li><li>Willingness to travel within Karachi and surrounding regions for client visits.</li></ul>Benefits<ul><li>Competitive salary (PKR 150K&ndash;200K)</li><li>Fuel &amp; Mobile Allowance</li><li>Performance-Based Incentives</li><li>Medical Coverage</li><li>Career Growth Opportunities</li></ul>Pay: Rs150,000.00 - Rs200,000.00 per monthWork Location: In person

Assistant Manager – Corporate Sales (B2B) Female

Flora Food Group

<div>Assistant HRBP &amp; WTS Manager

Job Location: Karachi, Pakistan

About the Role

We are seeking an experienced Assistant HR Business Partner (HRBP) &amp; Work Travel Services (WTS) Manager to join our South &amp; Central Asia HR team based in Karachi, Pakistan.

Reporting to the Regional HR Lead you will play a key part in driving people, performance, and operational excellence across the market unit.

What you will do
<ul><li>Support HR strategy execution, performance improvement, and annual appraisals</li>
<li>Drive change management initiatives in alignment with leadership</li>
<li>Use HR analytics to generate insights and action plans, and monitor HR KPIs including engagement, retention and productivity</li>
<li>Oversee monthly payroll inputs and medical insurance processes</li>
<li>Ensure HR compliance and Handle talent-related queries to support career &amp; management development initiatives.</li>
</ul>
 WTS Responsibilities
<ul>
<li>Manage office facilities, fleet operations, and vendor relationships, ensuring cost-effective planning, maintenance, and compliance</li>
<li>Support budget management, purchase orders, and vendor invoicing</li>
<li>Provide training on WTS processes and documentation and oversee third-party services and asset maintenance schedules.</li>
</ul>
 What Does It Take to Be Successful
<ul>
<li>A Bachelor's degree in HR, Business Administration, or related field</li>
<li>2+ years of HR and Work Travel Services/Facilities Management experience</li>
<li>Knowledge of labour laws; strong communication, leadership, and business acumen</li>
<li>Experience working in matrix organisations and SAP is an added advantage.</li>
</ul>
What's next?

This is a fantastic opportunity to grow and be part of a team that values innovation, collaboration, and excellence.

If you are passionate about people, HR operations,Work Travel Services/Facilities Management and driving impact across a dynamic region, apply now and submit your application. We prefer to receive your application before 6th July 2026.<div>
We understand your resume might not be up to date and recommend that you apply with what you have or your LinkedIn Profile. Flora Food Group is dedicated to building an inclusive and diverse workplace, we understand that you might not meet all the requirements stated in the description, but we encourage you to apply anyway. You might be the right candidate for this role or other roles.

Flora Food Group is an employer committed to diversity and inclusion in the workplace and equal opportunities for all. We recruit based only on values, qualifications, performance, skills, behaviours, experience, and knowledge. We ensure job advertisements are free from unintentional bias.

No personal characteristics should be a barrier to joining Flora Food Group. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other personal characteristics.</div></div>

Assistant HR Business Partner (HRBP) & WTS Manager

Karwan-e-Hayat

Assistant Manager, Donor RelationsThe Assistant Manager, Donor Relations will support the development and management of relationships with donors, corporate partners, philanthropic individuals, foundations, and institutional supporters. The role focuses on donor stewardship, reporting, communication, fundraising coordination, and ensuring strong engagement with existing and prospective donors. This position plays a key role in maintaining donor confidence through timely communication, impact reporting, event coordination, and systematic follow-up. Reports to: Senior Manager &ndash; Fundraising and Business Development (Donor and Government Relations, Grants, Proposals, and Projects).RESPONSIBILITIESDonor Engagement and Relationship Management&middot; Maintain regular communication with existing donors, partners, and supporters.&middot; Maintain a donor pipeline and tracker that is updated weekly.&middot; Develop and implement donor stewardship plans including thank-you notes, periodic updates, and recognition activities.&middot; Support relationship-building with high-net-worth individuals (HNIs), corporates, CSR teams, trusts, and foundations.&middot; Maintain donor profiles, communication history, and engagement plans.&middot; Ensure prompt response to donor queries and information requests.Donor Reporting and Communications&middot; Coordinate preparation and submission of donor reports, updates, case studies, and impact briefs.&middot; Gather data and stories from program teams for donor-facing communication.&middot; Develop presentations, briefing notes, and donor meeting materials.&middot; Support preparation of annual reports, fundraising collateral, and donor newsletters.Fundraising Support&middot; Assist in identifying new donor prospects and partnership opportunities.&middot; Support proposal development by coordinating inputs, documents, and background information.&middot; Track fundraising leads, pledges, and commitments.&middot; Support donor events, campaigns, and fundraising drives.Internal Coordination&middot; Liaise with finance and program teams for utilization reports and impact data.&middot; Coordinate with communications team for donor visibility and acknowledgment.&middot; Support senior management in donor meetings and follow-ups.ANNUAL DELIVERABLES1. Fundraising and donor pipeline updated weekly.2. 100% donor acknowledgment letters / thank-you notes sent within 3 working days of receipt.3. Quarterly donor engagement reports.4. At least 12 donor update communications annually (including newsletters and reports).5. Support for 6&ndash;8 donor events, visits, or meetings annually.6. All donor reports submitted on time and in required format.7. Prospect list of minimum 25 qualified donor leads maintained and updated monthly.QUALIFICATIONS&middot; Bachelor&rsquo;s degree in Business Administration, Communications, Development Studies, Public Health, Social Sciences, or related field, Master&rsquo;s preferred.&middot; 3&ndash;5 years of experience in donor relations, fundraising support, communications, or partnership management.&middot; Experience in donor database and pipeline management.&middot; Experience in healthcare, mental health, NGO, or development sector.PREFERRED EXPERIENCE&middot; Familiarity with Karachi corporate CSR landscape and HNIs.&middot; Experience supporting donor events and campaigns.&middot; Prior experience in nonprofit healthcare or mental health organizations.CORE COMPETENCIES&middot; Ability to design and execute multi-year fundraising and business development strategies aligned with organizational growth goals.&middot; Proven ability to build and manage a high-value funding pipeline.&middot; Excellent proposal writing and technical drafting skills for concept notes, grant applications, budgets, and donor reports.&middot; Strong project planning, implementation oversight, and results management capabilities.&middot; Ability to identify new growth opportunities, partnerships, and innovative revenue streams.&middot; Strong market intelligence and opportunity-scanning skills within Pakistan&rsquo;s donor and CSR ecosystem.&middot; Strong budgeting, financial forecasting, and grant utilization oversight.&middot; Excellent verbal, written, and presentation skills.&middot; Integrity, ability to understand and meet deadlines, and successfully complete tasks.&middot; Kindness, empathy and understanding towards mental health patients.&middot; Competency with Microsoft Office Suite and AI.Work Location: In person

Assistant Manager, Donor Relations

Hitech Industrial Group - KSA

Hiring: Finance Assistant (Karachi)A well-established retail and fashion group is looking for an analytical and detail-oriented Finance Assistant to join its finance department at the Head Office in Karachi.Experience: 1&ndash;2 Years in Accounts / FinanceEducation: B.Com / BBA / ACCA-part qualifiedLocation: KarachiWhat You&rsquo;ll Do:<ul><li>Bookkeeping: Manage daily data entry of vouchers, invoices, and expenses.</li><li>Retail Reconciliation: Reconcile daily sales and cash collections received from retail outlets and POS systems.</li><li>Voucher Management: Prepare cash/bank vouchers with appropriate supporting receipts.</li><li>Petty Cash: Handle routine petty cash management and tracking.</li><li>Record Keeping: Ensure clear, organized maintenance of financial files and ledgers.</li></ul>What We Look For:<ul><li>1&ndash;2 years of hands-on experience in a finance or accounting role.</li><li>Strong command over MS Excel (essential for data checking).</li><li>High accuracy, attention to detail, and numerical skills.</li><li>Honest, disciplined, and deadlines-driven approach.</li></ul>Pay: Up to Rs40,000.00 per monthWork Location: In person

Finance Assistant

DP World

<div>
 
 
 
 Job Title:
 
 
 Assistant Manager Electronic Control
 
 
 
 
 Job Location:
 
 
 Port Qasim, Karachi, Pakistan
 
 
 
 
 
 
 
 What You Will Do:
 
 
 
 
 As an Assistant Manager Electronics, you will play a critical role in maintaining and optimizing our terminal equipment&rsquo;s. Your responsibilities includes
 
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 Ensure achievement of equipment KPIs as defined by management.
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 Communicate safety alerts and manufacturer-highlighted risks clearly to relevant staff.
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 Supervise and execute all types of maintenance (planned, breakdown, and unscheduled) in an organized and efficient manner.
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 Adjust maintenance plans as needed&mdash;upon superior approval&mdash;to meet shift demands and available resources.
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 Coordinate with the Operations Department on equipment availability and ongoing work.
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 Keep Operations and superiors updated on maintenance progress and timelines.
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 Generate and close Job Sheets in IBM Maximo, documenting tasks performed, time spent, and equipment downtime.
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 Collaborate with external contractors or consultants for urgent or critical repairs, as directed.
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 Represent DP World in a professional and positive manner, adhering to company values, safety standards, and the Code of Conduct.
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 Perform any additional duties as assigned by management.
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 You Bring (Qualification &amp; Experience):
 
 
 
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 Minimum Bachelor&rsquo;s degree (completed) in Electrical/Electronics Engineering. Only HEC or University attested degrees will be considered.
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 Minimum 3 years of hands-on experience in maintenance of heavy equipment, cranes, RTGs, and automotive systems.
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 Strong knowledge of preventive and predictive maintenance practices.
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 Proficient in interpreting technical manuals, engineering drawings, and specifications.
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 Skilled in using diagnostic/testing tools and maintenance software.
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 Hands-on experience with IBM Maximo and MS Office Suite (Word, Excel, PowerPoint, Outlook).
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 Must be flexible in working a 12-hour day shift.
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 We encourage you to apply for this exciting opportunity if you have a proven track record in the same domain.
 
</div>

Assistant Manager  Electronic Control

Explore 160+ Customer support assistant in Karachi this July. Find roles across top companies and apply now to boost your career.