customer support executive Jobs in Karachi

customer support executive

assistant accountant

assistant sales manager

customer service representative Jobs in Karachi

customer service representative

digital marketing assistant Jobs in Karachi

digital marketing assistant

customer support assistant

Horizon Tech

<p>We are seeking a proactive and detail-oriented Virtual Assistant to support invoicing, customer engagement, and payment follow-ups. The ideal candidate will maintain strong client relationships while ensuring timely collection of dues. This role requires persistence, organizational skills, and the ability to manage customer records effectively using CRM systems.</p><p><b>Must Haves</b></p><ul><li>Proven experience in invoicing, accounts receivable, or customer follow-ups.</li><li>Strong communication and relationship management skills.</li><li>Persistent, results-driven approach to recovering outstanding dues.</li><li>Proficiency with CRM systems and office tools (MS Office / Google Workspace).</li><li>Highly organized with the ability to prioritize and manage multiple tasks.</li></ul><p><b>Preferred Experience</b></p><ul><li>Prior experience in printing, signage, or service-based industries.</li><li>2-3 years of experience in a customer-facing, finance, or administrative support role.</li></ul><p><b>Responsibilities</b></p><ul><li>Prepare and send invoices to customers via email.</li><li>Conduct regular follow-ups on outstanding payments to ensure timely collections.</li><li>Manage and maintain professional communication with customers.</li><li>Track overdue accounts and provide regular status updates.</li><li>Maintain accurate and updated customer records in the CRM system.</li><li>Send bulk email reminders and updates to customers when required.</li><li>Generate reports on invoices, payments, and collection progress.</li></ul><p><b>Other Details</b></p><ul><li>Job Timings: Onsite, evening night shift following US EST.</li><li>Office Location: Off Shahrah-e-Faisal, PECHS, Karachi</li></ul><p>Job Type: Full-time</p><p>Pay: Rs100,000.00 - Rs150,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you comfortable working in an onsite  evening night shift role?</li><li>What will be your expected salary? </li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li> invoicing, accounts receivable, or customer follow-ups.: 3 years (Required)</li><li>CRM systems and office tools (MS Office / Google Workspace).: 3 years (Required)</li><li>printing, signage, or service-based industries.: 3 years (Required)</li><li>customer-facing, finance, or administrative support role.: 3 years (Required)</li><li>Prepare and send invoices to customers via email.: 3 years (Required)</li><li> professional communication with customers.: 3 years (Required)</li><li>overdue accounts and provide regular status updates.: 3 years (Required)</li><li>accurate and updated customer records in the CRM system.: 3 years (Required)</li><li>Generate reports on invoices, payments, collection progress.: 3 years (Required)</li></ul><p>Language:</p><ul><li>Fluent English (Required)</li></ul><p>Location:</p><ul><li>Karachi (Required)</li></ul><p>Work Location: In person</p>

Virtual Assistant - Invoicing & Accounts

Slash International

<p><i><b>Slash International</b></i> is on the hunt for Customer Support Executives, Are you a fresh face or experienced with good communication &amp; problem-solving skills?</p><p>Well, guess what, Slash International wants you! This is a permanent opportunity for individuals ready to grow within a fast-paced, multi-national environment.</p><p><i><b>Position Overview:</b></i></p><p>As a Customer Support Executive, your role will involve handling inbound calls, managing bookings, resolving customer queries, and delivering proactive customer service in a UK-based campaign.</p><p>This is a non-sales role with no targets and a fixed monthly salary that grows over time.</p><p><i><b>Choose Your Own Shift:</b></i><br/>Morning: 10 AM &ndash; 7 PM<br/>Afternoon: 12 PM &ndash; 9 PM<br/>Evening: 5 PM &ndash; 2 AM</p><p><i><b>What You&rsquo;ll Do:</b></i></p><p>Be the friendly voice that handles inbound calls<br/>Manage bookings<br/>Solve customer Queries<br/>Keep things cool, calm, and professional</p><p><i><b>What&rsquo;s in It for You:</b></i></p><p>Fixed monthly salary: <i>Rs. 35,000 &ndash; 40,000</i><br/>Overtime = Paid<br/>Annual salary boost of Rs. 12,000<br/>Rapid growth<br/>1-month paid training<br/>Work with a multinational team full of fun people<br/>Permanent position</p><p><i><b>What We&rsquo;re Looking For:</b></i></p><p>Fluent English speakers<br/>Friendly and confident communicators<br/>Call-handling champs<br/>Graduates preferred<br/>Bonus points if you&rsquo;ve worked in an international call centre before!</p><p><i><b>Location:</b></i> Naqvi Naqsh, Stadium Rd, Chandni Chowk (New Town), Karachi<br/><i><b>Link: </b></i>Map: https://maps.app.goo.gl/7mRu9DVzEsEmP2xX6</p><p><i><b>Contact:</b></i><br/>WhatsApp: +92 340 2424569</p><p>If you&rsquo;ve got the skills and the energy, so hit that <i><b>apply</b></i>button and come. Let's Slash the boring customer support with fun!</p><p>Job Types: Full-time, Fresher</p><p>Pay: Rs35,000.00 - Rs40,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Karachi Gulshan-E-Iqbal: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Application Question(s):</p><ul><li>Rate your Spoken English Skills between 1-5.</li><li>Which shift do you prefer? (Timings)</li></ul><p>Education:</p><ul><li>Intermediate (Required)</li></ul><p>Language:</p><ul><li>Fluent English (Required)</li></ul><p>Work Location: In person</p>

Customer Support Executive

Premio Travel and Tours

<p><b>Job Description:</b></p><p>We are looking for a friendly, detail-oriented <b>Customer Support Officer</b> to join our team. In this role, you will be the first point of contact for our customers, helping them with inquiries, resolving issues, and ensuring a positive experience.</p><p><b>Key Responsibilities:</b></p><ul><li>Respond to customer inquiries via email, phone, or chat in a timely and professional manner</li><li>Resolve product or service issues and escalate when necessary</li><li>Maintain accurate records of customer interactions</li><li>Provide feedback to improve customer experience</li><li>Work closely with other departments to ensure customer satisfaction</li></ul><p><b>Requirements:</b></p><ul><li>Strong communication and problem-solving skills</li><li>Previous experience in a customer support or similar role is a plus</li><li>Basic computer skills and ability to learn new software quickly</li><li>Patience, empathy, and a customer-first attitude</li><li>Ability to work independently and as part of a team</li></ul><p>Job Type: Full-time</p><p>Pay: Rs25,000.00 - Rs45,000.00 per month</p><p>Work Location: In person</p>

Customer Support Officer

rexD Private Limited

<p>Job Description:</p><ul><li>Answering customer inquiries via phone, email, and live chat in a professional and timely manner.</li><li>Addressing customer complaints and issues efficiently and effectively.</li><li>Providing product and service information to the customers.</li><li>Identifying and escalating priority issues to the appropriate department or individual.</li><li>Maintaining a positive, empathetic, and professional attitude toward customers at all times.</li><li>Keeping up-to-date with product and service information and making recommendations to customers as appropriate.</li><li>Providing feedback to the management team on customer concerns and trends.</li><li>Meeting and exceeding performance targets, such as customer satisfaction, quality, and productivity metrics.</li></ul><p>Qualification:</p><ul><li>Bachelor's degree</li></ul><p>Job Specifications:</p><ul><li>Experience in customer support or a related field.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Strong problem-solving and critical-thinking skills.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Ability to work independently and as part of a team.</li></ul><p>Location:</p><p>Karachi, Pakistan</p><p>Contact Details:<br/>mmujtaba9607@rex-d.com</p><p>Job Type: Full-time</p><p>Pay: Rs60,000.00 - Rs70,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Work Location: In person</p>

Snoonu

<div></div><div><div><b>What You&rsquo;ll Get Your Hands On:</b></div><ul><li>
Ability to manage a large number of incoming calls and chats.</li><li>
Identify and assess customers&rsquo; needs to achieve satisfaction.</li><li>
Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>
Demonstrate availability for all requirements and have a good attitude to receive customer frustration and change bad customer perceptions of service.</li><li>
Provide accurate, valid, and complete information by using the right methods/tools.</li><li>
Meet personal/customer service team targets and call/chat handling quotas.</li><li>
Follow communication procedures, guidelines, and policies.</li><li>
Be the customer's advocate and give priority to his escalations to ensure high efficiency and resolution.</li></ul><div></div><div><b><br>
The Magic You Bring</b></div><ul><li>
Strong phone contact handling skills and active listening.</li><li>
Should have good leadership skills, ability to guide junior team members</li><li>
Minimum academic qualifications: Intermediate/OA Levels.</li><li>
Proven experience of at least 1 year in the customer service department (Call Centre).</li><li>
Familiarity with industry practices and professional standards.</li><li>
Excellent in English or Arabic language (written, oral, and presentation)</li><li>
Able to use computer software efficiently including MS Office [Word, Excel, PowerPoint]</li><li>
Able to work in rotational shifts</li></ul><div></div><div><b><br>
Inside Snoonu&rsquo;s Universe:</b></div><div>
Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.</div><div></div><div><b><br>
The Dream We&rsquo;re Chasing:</b></div><div>
To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.</div><div></div><div><b><br>
The Quest We&rsquo;re On:</b></div><div>
To radically transform how people live by leveraging technology to connect them with endless possibilities.</div><div></div><div><b><br>
Our Everyday Superpowers:</b></div><div><b>
Be Customer Obsessed: </b>&ldquo;Focus on the customer and all else will follow.&rdquo;</div><div><b>
Act with Integrity: </b>&ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;</div><div><b>
Be Curious and Creative:</b> &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;</div><div><b>
Lead by Example and Take Ownership:</b> &ldquo;Be the change you want to see and take ownership.&rdquo;</div><div><b>
Work Smart and Deliver Results: </b>&ldquo;You can do more by doing less, better, and faster.&rdquo;</div><div><b>
It's All About People: </b>&ldquo;Be a team player; together we are stronger.&rdquo;</div><div><b>
Perks &amp; Worklife Magic at Snoonu:</b></div><div><b>
Remote &amp; Global Vibes &ndash;</b> Collaborate with a worldwide crew.</div><div><b>
Brain Boosters &ndash;</b> Learning budgets, access to courses, and tools for your growth.</div><div><b>
Builder&rsquo;s Playground &ndash;</b> Own your tasks, own your path! We&rsquo;re big on autonomy.</div><div><b>
Shared Success &ndash; </b>We offer equity because we build this together.</div><div><b>
Flexible Time Off &ndash;</b> We take recharging seriously. Generous leave and wellness policies.</div><div><b>
Agile Everything &ndash;</b> Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.</div><div></div><div><b><br>
Beyond the Code: Giving Back Matters</b></div><div>
We don&rsquo;t just build an app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.</div><div></div><div><b><br>
Diversity Isn&rsquo;t Just a Buzzword</b></div><div>
At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.</div><div></div><div><b><br>
Let&rsquo;s Build the Future Together</b></div><div>
Apply now to join a tech team where your code sparks change, your voice is heard, and your growth is guaranteed. Let&rsquo;s make some tech magic together.</div><div>
Stay in the loop&mdash;connect with us on LinkedIn!</div></div>

DMS SECONDARY BOYS SCHOOL (Off Shaheed-e-Millat Road)

<p><b>Job Title: Assistant Manager (Sales) / Executive (Sales) -Male candidates only</b></p><p>Location: SITE, Phase 1, Off Super Highway, Karachi</p><p>Salary:</p><p><b>Assistant Manager (Sales):</b> PKR 70,000&ndash;85,000 per month + Commission</p><p><b>Executive (Sales): </b> PKR 40,000&ndash;50,000 per month + Commission</p><p><b>About the Role</b><br/>We are hiring motivated <b>Sales Professionals</b> to expand our client base, achieve sales targets, and strengthen customer relationships.</p><p><b>Key Responsibilities</b></p><ul><li>Identify and develop new business opportunities.</li><li>Achieve monthly/quarterly sales goals.</li><li>Conduct sales meetings, negotiate contracts, and close deals.</li><li>Maintain strong relationships with clients.</li><li>Report progress and support sales strategies.</li></ul><p><b>Requirements</b></p><ul><li>Bachelor&rsquo;s degree (Business/Marketing preferred).</li><li>1-2+ years of relevant sales experience (industrial preferred).</li><li>Excellent communication, negotiation, and presentation skills.</li></ul><p><b>Benefits</b></p><ul><li>Competitive salary + attractive commission structure.</li><li>Growth opportunities &amp; professional work environment.</li></ul><p><b>Apply Now:</b> Send your CV to <b>joinus495@gmail.com</b><br/><b>About Firm: </b>www.ettepioneer.com</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Assistant Manager (Sales) / Executive (Sales)

E-Lite Vape and Cigratte

<p>E-Lite is urgently looking for Assistant Branch Manager. *</p><p>*Location: Karachi - Clifton Branch, *</p><p><b>*Job Description*</b></p><p>&middot; Responsible and accountable for smooth execution of all inventory reconciliation till operation.</p><p>&middot; Sales growth strategies.</p><p>&middot; Cash handling.</p><p>&middot; Maintain detailed records of customer interactions.</p><p>&middot; Customer services &amp; customer problem solving.</p><p>&middot; Excellent communication and interpersonal skills.</p><p>&middot; Knowledge of retail trends and understanding of customer preferences.</p><p><b>*Requirements and Skills: *</b></p><p>&middot; 1-2 years of working experience in similar role.</p><p>&middot; Proven experience as an Assistant Branch Manager, or similar role</p><p>&middot; Using Microsoft Excel.</p><p>&middot; Understanding of store operations.</p><p>&middot; Intermediate OR BSc degree in Sales, Business Administration, or a related field.</p><p>&middot; Salary Package: Competitive, based on experience.</p><p>&middot; Target based Commission + Product incentive on special products.</p><p>Drop us a message or send your CV to careers@e-lite.com.pk with the job title mentioned in the subject line.</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Sales Executive/ABM- Retail

Explore 1426+ Customer support assistant in Karachi this October. Find roles across top companies and apply now to boost your career.

1426 customer support assistant jobs IN Karachi

Virtual Assistant - Invoicing & Accounts

Customer Support Executive

Customer Support Officer

Customer Support Executive

Customer Support Executive

Assistant Manager (Sales) / Executive (Sales)

Sales Executive/ABM- Retail