customer service representative Jobs in Karachi

customer service representative

technical support engineer Jobs in Karachi

technical support engineer

customer support executive Jobs in Karachi

customer support executive

it support officer

accounts assistant

customer support assistant

AATracker

Job Description:AA Tracker (Pvt) Ltd is seeking a dedicated and experienced Assistant Customer Service Managers to join our growing team. The ideal candidate will have a minimum of 3 years of experience in customer service with a strong focus on client satisfaction, communication, and relationship management.This role involves managing existing client portfolios, ensuring quality service calls, and supporting internal reporting and customer data management processes.Key Responsibilities:Maintain daily MIS reports and work sheets.Update and manage customer records and data.Record and follow up on customer complaints promptly and efficiently.Handle inbound and outbound service-related calls with professionalism.Support sales functions by maintaining client relations and portfolio servicing.Candidate Requirements:Gender: Female (as per position requirement)Minimum Experience: 3 years in a customer service -related role.Strong communication and interpersonal skills.Ability to manage data efficiently with attention to detail.Proficient in Microsoft Office (especially Excel).Ability to work independently and in a team environment.Why Join Us?At AA Tracker's Pvt. Ltd., we value commitment, professionalism, and a customer-first attitude. You&rsquo;ll be part of a supportive team where your skills and contributions are recognized and encouraged for growth.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Assistant Manager Customer Support

Arwaj Tech

Job Summary: We are seeking a dynamic and motivated Customer Support Officer to join our team. This opportunity is designed to provide hands-on experience in customer service and support, allowing the intern to gain valuable skills and contribute to the success of our organization.Responsibilities:<ul><li>Gain a comprehensive understanding of the company's brand, customer base, product goals, and service aspects.</li><li>Rotate through various divisions of responsibility, providing innovative ideas to enhance business operations.</li><li>Engage with customers or clients, delivering exceptional service and support, and potentially contributing to sales efforts.</li><li>Collaborate with the team to identify opportunities for improving customer service and internal processes.</li><li>Learn and become proficient in using internal software systems.</li><li>Assist in creating and analyzing performance reports to identify areas for improvement.</li><li>Support the Retention program efforts and contribute to Upgrades/SaaS conversion initiatives.</li><li>Assist in coordinating various communication initiatives, both internal and external, to enhance customer engagement.</li></ul>Requirements &amp; Skills:<ul><li>6 Months to 1 year of Experience of Customer support</li><li>Strong communication skills, both verbal and written.</li><li>Ability to work effectively in a team environment and independently.</li><li>Proficiency in Microsoft Office suite, particularly PowerPoint and Excel.</li><li>Proven customer support experience or a track record of exceeding goals is a plus</li></ul>Additional Information: This internship is an excellent opportunity for individuals seeking to gain practical experience in customer support and service. The successful candidate will have the chance to contribute to meaningful projects and develop essential skills that will benefit their professional growth.<ul><li>Job Timings: 9:00 am to 5:30 pm (Monday to Friday) ( Saturday - Alternate)</li><li>Location: PECHS Block 6</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthExperience:<ul><li>Sales or Customer Support: 1 year (Preferred)</li></ul>Work Location: In person

Customer Support Officer

rexD Private Limited

Job Description:<ul><li>Provide real-time support to customers via chat, ensuring timely and accurate responses.</li><li>Assist customers with product inquiries, order status, account issues, and troubleshooting.</li><li>Maintain a high level of professionalism, empathy, and customer satisfaction during interactions.</li><li>Document customer interactions and update records in CRM systems.</li><li>Escalate complex queries to the appropriate department while ensuring smooth resolution.</li><li>Identify recurring issues and suggest process improvements to enhance customer experience.</li><li>Stay updated with product knowledge, policies, and company updates to assist customers effectively.</li><li>Perform other support-related tasks as assigned by the company.</li></ul>Qualifications:<ul><li>Minimum 2&ndash;3 semesters of a Bachelor&rsquo;s Degree in Marketing, Business, or a related field.</li><li>Previous experience in customer service or a similar support role preferred.</li></ul>Job Specifications:<ul><li>Strong written communication skills with attention to detail.</li><li>Ability to multitask and manage time effectively.</li><li>Customer-oriented mindset with problem-solving ability.</li><li>Familiarity with CRM software and MS Office (Excel in particular) is a plus.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Chat Support Executive

The Hunar Foundation

Job Title: Assistant Instructor &ndash; Customer Service Organization: The Hunar Foundation &ndash; CVI Location: Saddar, Karachi Job Type: Full-time 8:30 AM to 5:30 PM | 6-Month ContractJob Summary: The Hunar Foundation is seeking a motivated Assistant Instructor for the Customer Service course at CVI. The ideal candidate will support the lead instructor in delivering lessons, conducting practical sessions, and ensuring smooth class operations.Key Responsibilities:<ul><li>Assist the lead instructor during class sessions.</li><li>Manage lesson plans and maintain discipline in the classroom.</li><li>Deliver selected theory and practical sessions.</li><li>Support student placement and admissions activities.</li><li>Undertake other tasks as assigned by the Institute Manager.</li></ul>Requirements:<ul><li>Qualification: Intermediate or higher.</li><li>Experience: 1 Year+ Teaching or industry experience in customer service is preferred.</li><li>Skills: Good communication, discipline management, and teamwork skills.</li><li>Availability: Able to join immediately.</li><li>Preference: Male candidates preferred.</li></ul>Contract Duration: 6 months (Full-time)How to Apply: Send your CV to careers@hunarfoundation.org with the subject line &ldquo;Assistant Instructor &ndash; Customer Service (CVI)&rdquo;.Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Assistant Instructor - Customer Service

<ul><li>Develop strategic relationships with key accounts</li><li>Working with the assigned clients, develop a robust pipeline of high quality prospects, demand</li><li>generation and effectively communicate, report, track and manage sales pipelines</li><li>Maintain a good relationship with the clients and stay in close contact to discuss their requirements</li><li>Overall responsibility for account management and</li><li>activities supporting the business leads. Playing an integral role in new business pitches and</li><li>hold responsibility for the effective on-boarding of new clients.</li><li>Identify new potential customers</li><li>Increase account volume along with profitability and explore new business prospects while staying within a set budget.</li><li>Ensure budget and time requirements are met</li><li>Stay up-to-date with new features and product &amp; market knowledge</li><li>To ensure a timely response to detected problems, develop relationships between the organization and the client by paying attention to the specifics.</li><li>Establish best practices</li><li>Monitor and report on sales performance analytics</li><li>Suggest innovative ideas to increase sales and improve customer experience</li><li>Other tasks given by the company from time to time.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs85,000.00 per monthApplication Question(s):<ul><li>Are you an immediate joiner ?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Support Executive

HR Ways

bout the job Assistant Sales ManagerAbout Company: &#65279; &#65279;&#65279;Pakistan-based solar company with 5+ years of experience and a team of over 50 professionals. &#65279;&#65279;Position Overview:We are looking for a motivated and results-driven Assistant Sales Manager to support our Sales Manager in driving business growth and achieving sales targets. The ideal candidate should have a solid understanding of sales processes, strong leadership abilities, and excellent communication skills.&#65279;Key Responsibilities:<ul><li>Assist the Sales Manager in developing and executing effective sales strategies to meet company objectives.</li><li>Supervise, guide, and support the sales team in day-to-day operations.</li><li>Set and monitor sales targets to ensure team performance aligns with company goals.</li><li>Provide training, motivation, and mentorship to sales representatives.</li><li>Manage key accounts and maintain long-term client relationships.</li><li>Conduct market research to identify new business opportunities and customer needs.</li><li>Participate in sales forecasting, pipeline management, and budgeting.</li><li>Prepare and present regular sales reports to senior management.</li><li>Handle customer inquiries, feedback, and complaints professionally to ensure customer satisfaction.</li><li>Ensure all sales operations comply with company policies and industry regulations.</li><li>Represent the company at trade shows, exhibitions, and client meetings when required.</li></ul>Requirements:<ul><li>Education: Bachelors degree in Business Administration, Marketing, or a related field (MBA preferred).</li><li>Experience: Minimum 2 years in a sales or assistant sales management role.</li><li>Strong command of Microsoft Excel for reporting and data analysis.</li><li>Excellent spoken and written English skills.</li><li>Strong interpersonal, leadership, and problem-solving abilities.</li><li>Demonstrated ability to work under pressure and meet sales targets.</li><li>Exceptional communication and soft skills no compromise on this requirement.</li></ul>Location: Gulshan-e-Iqbal, Karachi Experience Required: Minimum 2 years Working Days: Monday to Saturday Timings:10:00 AM to 6:00 PMAbout HR Ways:HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world.Job Type: Full-timeWork Location: In person

Assistant Sales Manager

SG Allied Businesses Ltd

Job OverviewWe are looking for a motivated and organized Assistant Manager &ndash; Sales to join our growing team. The ideal candidate will oversee daily customer coordination, ensure timely order processing and dispatch, and manage delivery riders and recovery follow-ups.Key Responsibilities<ul><li>Handle customer inquiries and ensure smooth order taking and timely dispatch</li><li>Supervise and coordinate riders for deliveries</li><li>Monitor dispatch schedules and maintain delivery performance standards</li><li>Conduct recovery follow-ups and maintain payment records</li><li>Support the Sales Manager in achieving monthly sales and customer-service targets</li><li>Prepare daily and weekly reports on orders, deliveries, and recoveries</li></ul>Requirements<ul><li>Minimum 3 years of experience in a similar sales or dispatch coordination role</li><li>Strong communication and customer-service skills</li><li>Ability to manage a team of riders and handle customer complaints professionally</li><li>Proficient in MS Office / Google Workspace</li><li>Graduate degree preferred</li></ul>What We Offer<ul><li>Competitive salary and performance-based incentives</li><li>Supportive work environment with growth opportunities</li><li>Exposure to fast-growing agribusiness and retail operations</li></ul>Apply now with your updated CV.Job Type: Full-timeApplication Question(s):<ul><li>have you handled similar tasks as mentioned in Job description? </li><li>Current salary </li><li>Last 2 company names </li><li>last 2 job titles</li></ul>Work Location: In person

Assistant Manager – Sales

Explore 1522+ Customer support assistant in Karachi this November. Find roles across top companies and apply now to boost your career.