customer service associate – no sales, positive team

sales coordinator

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customer service associate – no sales, positive team Jobs in Karachi

customer support agent

network support engineer

customer support assistant

Buraqstore(Women's Clothing Brand)

<p>We are urgently hiring for a proactive and customer-focused <b>Customer Support Assistant</b> to join our team(Remote Job). The ideal candidate will be responsible for handling customer calls, confirming orders, tracking shipments, coordinating with courier partners, and performing accurate data entry. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.</p><p><b>Key Responsibilities</b></p><ul><li>Attend inbound and outbound customer calls in a professional and courteous manner</li><li>Confirm customer orders and ensure all details are accurate</li><li>Check shipment tracking status and provide timely updates to customers</li><li>Coordinate with courier partners to ensure on-time delivery</li><li>Resolve customer inquiries and complaints efficiently</li><li>Maintain accurate records of customer interactions and transactions</li><li>Perform data entry tasks with high accuracy and attention to detail</li><li>Follow up with customers to ensure satisfaction and issue resolution</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>High school diploma or equivalent (Bachelor&rsquo;s degree preferred)</li><li>Strong verbal and written communication skills</li><li>Good problem-solving and coordination abilities</li><li>Basic computer proficiency (MS Office, email, CRM systems)</li><li>Ability to multitask and manage time effectively</li><li>Attention to detail and accuracy in data entry</li></ul><p>Job Type: Full-time</p><p>Pay: Rs30,000.00 - Rs31,000.00 per month</p><p>Work Location: Remote</p>

Customer Support Assistant

HR Ways

<p><b>About the Company: ﻿</b></p><p>Australia based educational company is providing a learning and skills to the young students</p><p><b>Role Overview &ndash; Admin Assistant</b></p><p><b>Job Purpose:</b></p><p>This is a high-contact, fast-paced role that involves frequent parent calls and ongoing communication. You will be a key touchpoint for families &mdash; guiding, counselling, resolving concerns, and ensuring every child has a seamless learning experience. The role is demanding, with significant communication hours, but it offers rapid growth, meaningful impact, and a strong career path within the company. You will be a highly valued member of the FunFox team.</p><p><b>Key Responsibilities:</b></p><p><b>Parent Counselling &amp; Support:</b></p><ul><li>Conduct regular calls with parents to discuss student progress and provide constructive feedback.</li><li>Respond promptly to emails, WhatsApp messages, and phone calls.</li><li>Address concerns with empathy, clarity, and professionalism.</li><li>Build strong, trusting relationships with families.</li></ul><p><b>Proactive Communication:</b></p><ul><li>Reach out to parents with updates, reminders, and feedback.</li><li>Troubleshoot learning or scheduling challenges.</li><li>Ensure parents feel informed and supported at every stage.</li></ul><p><b>Scheduling &amp; Coordination:</b></p><ul><li>Assist in managing class schedules and parent coordination.</li><li>Ensure smooth day-to-day operational flow.</li></ul><p><b>Data Management:</b></p><ul><li>Maintain accurate parent and student records using Google Sheets.</li><li>Track communication, feedback, and scheduling updates.</li></ul><p><b>Process Improvement:</b></p><ul><li>Identify inefficiencies in support or administrative processes.</li><li>Suggest and implement improvements to streamline operations.</li></ul><p><b>Key Requirements:</b></p><ul><li>Prior experience in customer service, education support, counselling, or teaching (teaching experience is highly preferred).</li><li>Excellent written and verbal communication skills in English.</li><li>Strong empathy and emotional intelligence &mdash; someone who can actively listen and guide parents thoughtfully.</li><li>High responsiveness and comfort with heavy calling schedules.</li><li>Proficiency in Google Sheets.</li><li>Ability to multitask and stay organized in a fast-moving environment.</li><li>A proactive, solution-oriented mindset.</li></ul><p><b>Other Details:</b></p><p>Experience:3 years<br/>Location: Remote from Karachi<br/>Working days &amp; timings: Monday to Friday(07:00 am to 03:00 pm)<br/>Benefits: Multiple Benefits</p><p><b>About HR Ways:</b></p><p>HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our Whatsapp Channelhttps://whatsapp.com/channel/0029VamSiLr5fM5fMtAdCS2M﻿ to stay updated or visit www.hrways.co to know more.&quot;</p><p>Job Type: Full-time</p><p>Work Location: Remote</p>

Admin Assistant | Educational Sector | Remote

Climax Software Solutions

<p><b>Join Our Team as a Customer Support Executive at Climax Software Solutions</b></p><p>At <b>Climax Software Solutions</b>, we're on the lookout for a passionate and tech-savvy <b>Customer Support Executive</b> to provide top-notch support for our ERP software. If you're a problem-solver with a strong understanding of ERP systems and a genuine passion for helping customers, we want you to be a part of our growing team!</p><p>This is an exciting opportunity to work with a dynamic team in a fast-paced, collaborative environment, where you'll play a crucial role in supporting ERP implementations, resolving technical challenges, and ensuring clients get the most out of our software.</p><p>What You'll Do:</p><ul><li><b>Deliver Expert ERP Support:</b></li></ul><p>Assist clients with software implementation, configuration, troubleshooting, and ongoing support through various channels, including phone, email, and face-to-face meetings. You&rsquo;ll be the go-to person for resolving client issues and ensuring smooth ERP operations.</p><ul><li><b>Provide Comprehensive Software Training:</b></li></ul><p>Conduct engaging training sessions&mdash;both one-on-one and in groups&mdash;to help clients understand and maximize their use of our ERP solutions.</p><ul><li><b>Collaborate with Development Teams:</b></li></ul><p>Work closely with our development team to identify software issues, suggest improvements, and ensure that enhancements meet customer needs and expectations.</p><ul><li><b>Document and Track Issues:</b></li></ul><p>Utilize our JIRA ticketing system to log client inquiries, monitor progress, and ensure timely issue resolution.</p><ul><li><b>Stay Ahead of the Curve:</b></li></ul><p>Keep your knowledge up to date on ERP product features, industry trends, and best practices to deliver cutting-edge support to clients.</p><ul><li><b>Assist with Software Testing:</b></li></ul><p>Help test new software updates and releases to ensure they&rsquo;re fully aligned with customer requirements before deployment.</p><p>What We&rsquo;re Looking For:</p><ul><li><b>Education:</b></li></ul><p>Bachelor&rsquo;s degree in Computer Science or a related field.</p><ul><li><b>Experience:</b></li></ul><p>At least 2 years of experience in ERP software support, implementation, or a similar role with a solid understanding of ERP systems and basic accounting principles.</p><ul><li><b>Strong Communication Skills:</b></li></ul><p>Fluent in English with excellent verbal and written communication skills&mdash;ability to explain technical concepts in a clear and accessible way is essential.</p><ul><li><b>Technical Expertise:</b></li></ul><p>Deep understanding of ERP systems and how they integrate with business operations, along with troubleshooting and analytical skills.</p><ul><li><b>Customer-Focused Approach:</b></li></ul><p>Friendly, approachable, and dedicated to delivering exceptional service in a fast-paced environment.</p><ul><li><b>Team Player:</b></li></ul><p>Proactive, self-motivated, adaptable, and able to collaborate well within a team setting.</p><p>Why You&rsquo;ll Love Working With Us:</p><ul><li><b>Competitive Salary &amp; Incentives:</b></li></ul><p>Enjoy a salary that reflects your skills and experience, along with performance-based incentives.</p><ul><li><b>Comprehensive Health &amp; Life Insurance:</b></li></ul><p>Full health and life insurance coverage for you and your family.</p><ul><li><b>Career Development:</b></li></ul><p>We&rsquo;re committed to helping you grow professionally, with plenty of opportunities for training, skill-building, and career advancement.</p><ul><li><b>Supportive &amp; Collaborative Environment:</b></li></ul><p>Be part of a friendly, inclusive team that values your contributions and encourages innovation.</p><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs70,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Work Location: In person</p>

Customer Support Executive

rexD Private Limited

<p><b>Job Description:</b></p><ul><li>Provide real-time support to customers via chat, ensuring timely and accurate responses.</li><li>Assist customers with product inquiries, order status, account issues, and troubleshooting.</li><li>Maintain a high level of professionalism, empathy, and customer satisfaction during interactions.</li><li>Document customer interactions and update records in CRM systems.</li><li>Escalate complex queries to the appropriate department while ensuring smooth resolution.</li><li>Identify recurring issues and suggest process improvements to enhance customer experience.</li><li>Stay updated with product knowledge, policies, and company updates to assist customers effectively.</li><li>Perform other support-related tasks as assigned by the company.</li></ul><p><b>Qualifications:</b></p><ul><li>Minimum 2&ndash;3 semesters of a Bachelor&rsquo;s Degree in Marketing, Business, or a related field.</li><li>Previous experience in customer service or a similar support role preferred.</li></ul><p><b>Job Specifications:</b></p><ul><li>Strong written communication skills with attention to detail.</li><li>Ability to multitask and manage time effectively.</li><li>Customer-oriented mindset with problem-solving ability.</li><li>Familiarity with CRM software and MS Office (Excel in particular) is a plus.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs90,000.00 per month</p><p>Education:</p><ul><li>Intermediate (Preferred)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul><p>Work Location: In person</p>

Chat Support Executive

Supply Chain Services

<p>Responsible for preparing, verifying, and issuing invoices accurately and on time, while assisting with accruals in the system. This role ensures smooth coordination and communication between operations, finance, and customer service teams.</p><p><b>Key Responsibilities</b></p><p>Provide administrative and operational support for daily shipments, ensuring accurate data entry and smooth coordination across departments.</p><ul><li>Open and manage shipment files in the system.</li><li>Input data accurately and maintain up-to-date records.</li><li>Support operations with documentation, filing, and follow-ups.</li><li>Assist in coordinating with internal teams and customers when required.</li><li>Help prepare basic reports and operational summaries.</li></ul><p><b>Requirements</b></p><ul><li>Strong attention to detail and accuracy in data handling.</li><li>Proficiency in MS Excel and familiarity with basic accounting or ERP systems.</li><li>Excellent communication and coordination skills.</li><li>Previous experience in billing, accounts, or logistics operations preferred.</li></ul><p><b>Working Hours</b></p><ul><li><b>UK Shift</b></li><li><b>Winter:</b> 01:30 PM &ndash; 10:30 PM</li><li><b>Summer:</b> 12:30 PM &ndash; 09:30 PM</li></ul><p><i>(Timings may change as per requirement)</i></p><p><b>Holiday Calendar</b></p><p>We follow the <b>UK holiday calendar only</b>. Pakistani federal holidays are not observed.</p><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs70,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you a resident of Bahria Town karachi ? if yes then please mention home address</li><li>Do you have any experience in Data Entry/Administration?</li><li>What are your salary expectations and your joining date</li></ul><p>Work Location: In person</p>

Back Office/ Customs support officer-Bahria Town Karachi

Levi Strauss

<div><div><div><div>Levi Strauss &amp; Co. isn't your typical retailer. We've been pushing boundaries since 1873, inventing the blue jean, redefining khakis, and breaking barriers with size-inclusive activewear. We champion sustainability and ethical practices. Our brands (Levi's&reg;, Dockers&reg;, Beyond Yoga&reg;) stand for freedom and self-expression.</div></div><div></div><div><div>
Assistant Store Manager is an integral part of the store management team by developing the store team and contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth. Assumes responsibility for store in the absence of Store Manager and/or Associate Store Manager.</div></div><div></div><div><div><br>
We're looking for an Assistant Manager who shares our values:</div></div><div><ul><li><div>
Embraces Originality and Integrity: You share our passion for fashion and understand the importance of our brand heritage.</div></li></ul></div><div><ul><li><div>
Empathy for Customers and Co-workers: You add positivity to our store culture and play a part in driving a memorable experience for our employees and customers.</div></li></ul></div><div><ul><li><div>
Demonstrate Courage: We lead with our values. You feel supported to make decisions and lead by example. You are a role model and aspire for more.</div></li></ul></div><div><ul><li><div>
Drives Performance: You're results-oriented and support the team.</div></li></ul></div><div></div><div><div><br>
You'll support the leadership team to success:</div></div><div><ul><li><div>
Growing Sales: Implement strategies to grow sales and analyze data to drive revenue growth.</div></li></ul></div><div><ul><li><div>
Be a coach: Mentor and motivate team members by providing guidance and leading by example.</div></li></ul></div><div><ul><li><div>
Operational Excellence: Oversee daily operations to ensure efficiency and uphold high standards.</div></li></ul></div><div><ul><li><div>
Customer Focus: Provide outstanding customer service and create a welcoming shopping environment.</div></li></ul></div></div><div></div><div><div><div><br>
The role requires someone who:</div></div><div><ul><li><div>
3+ years retail leadership experience and proven skills in coaching and training; exhibits discretion, professional judgement, tact and diplomacy.</div></li></ul></div><div><ul><li><div>
You are a collaborative role model exhibiting behaviors aligned with company culture.</div></li></ul></div><div><ul><li><div>
Complies with all Levi's&reg; Stores policies, procedures, and programs, while able to follow directives of store management.</div></li></ul></div><div><ul><li><div>
Can handle heavy lifting (up to 40 lbs.) and constantly moving around, kneeling, carrying items, reaching overhead, and climbing ladders.</div></li></ul></div></div><div></div><div>
LOCATION</div>
Karachi, Pakistan<div></div><div>
FULL TIME/PART TIME</div>
Full time<div><div>
Current LS&amp;Co Employees, apply via your Workday account.</div></div></div>

Assistant Store Manager

Premio Travel and Tours

<p><b>Job Description:</b><br/>We are looking for an Assistant Travel Consultant to support our travel team with planning, booking, and coordinating travel arrangements. The ideal candidate is organized, detail-oriented, and enjoys helping clients create smooth travel experiences.</p><p><b>Key Responsibilities:</b></p><ul><li>Assist with booking flights, hotels, and transportation</li><li>Prepare travel itineraries and documents</li><li>Communicate with clients and travel suppliers</li><li>Handle changes, cancellations, and basic travel inquiries</li><li>Support the senior travel consultant with daily tasks</li></ul><p><b>Requirements:</b></p><ul><li>Good communication and customer service skills</li><li>Strong organization and attention to detail</li><li>Basic computer and internet skills</li><li>Interest in travel and tourism</li><li>Previous travel or office experience is a plus</li></ul><p>Job Type: Full-time</p><p>Pay: Rs30,000.00 - Rs40,000.00 per month</p><p>Work Location: In person</p>

Assistant Travel Consultant

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