customer support representative Jobs in Karachi

customer support representative

accounts assistant

customer service executive Jobs in Karachi

customer service executive

customer service representative Jobs in Karachi

customer service representative

customer support

customer support assistant

ibex. Pakistan

<div>
 We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support Executive within the Operations department will assist customers with their questions, new orders, service delivery requirements, billing, and any other query.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Intermediate or above
 </li>
 <li>
 Customer support and other job experience preferred
 </li>
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 Must be flexible to work in shifts
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Collaborative mindset
 </li>
 <li>
 Customer service focus
 </li>
 <li>
 Hands-on-problem solving ability
 </li>
 <li>
 The ability to communicate technical information in a simple manner
 
 
 </li>
 </ul>
 
 Why Start Your Career At ibex.?
 
 
 
 We are best at what we do in the market because of the eager beavers working at ibex. We not only guarantee our people the best learning environment but we are also going to make sure that you make some great memories and build strong relationships here. Being part of ibex. means you get unlimited exposure, experience to build a path for yourself and a market value. If you want to build your career around one of the biggest organizations in the world then, we are what you are looking for!
 
 
 
 What Makes You A Good Fit For This Job?
 
 
 
 This job requires you to be a savvy communicator and someone agile enough to settle in a fast-paced environment. If you are nodding your head so far, then you are a perfect fit for this job! We are the experience you crave when you imagine the world of CX!
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Respond to customers professionally to provide information about products and services, take/cancel orders, or obtain details of complaints
 </li>
 <li>
 Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms, and applications
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 <li>
 Follow up to ensure that appropriate actions were taken on customers&rsquo; requests. Ideally, aim for First Contact Resolution (FCR)
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 <li>
 Refer unresolved customer grievances or special requests to designated departments for further investigation
 </li>
 <li>
 Enhance organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments
 </li>
 </ul>
</div>

Customer Support Executive - Domestic

iTackSolutions

About iTack Solutions: iTack Solutions is a leading healthcare technology company specializing in ERP and software solutions for hospitals and clinics. We provide innovative IT products that streamline operations, enhance patient care, and empower healthcare organizations worldwide. Our team thrives on collaboration, technical excellence, and delivering outstanding customer experiences.About the Role: We are looking for a Junior Customer Support (Arabic) professional to join our team in Karachi. In this role, you will provide high-quality support to our clients, assist with software usage and troubleshooting, and help ensure a seamless experience with our healthcare IT solutions. This position offers a great opportunity to gain hands-on experience with ERP systems, healthcare technology, and customer engagement in a global environment.Key Responsibilities:<ul><li>Communicate with clients in Arabic and English via phone, email, and chat</li><li>Handle and resolve support tickets efficiently</li><li>Assist end-users with software training and guidance</li><li>Collaborate with internal teams to ensure excellent customer satisfaction</li><li>Learn and support healthcare IT and ERP system implementations</li></ul>Requirements:<ul><li>Fluency in Arabic and English (spoken &amp; written)</li><li>Experience or basic knowledge in software support (Accounting, HRM, Inventory, MDM)</li><li>Familiarity with healthcare systems or ERP solutions is a plus</li><li>Strong communication and interpersonal skills</li><li>Proactive, problem-solving mindset</li><li>Willing to work on-site in Karachi, including weekends or night shifts if required</li><li>Reliable transportation for on-site visits</li></ul>Why Join Us:<ul><li>Gain hands-on experience in healthcare IT and ERP systems</li><li>Work with a dynamic and supportive team</li><li>Contribute to delivering innovative solutions to healthcare organizations worldwid</li></ul>Job Types: Full-time, FresherApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>What is your notice period? </li><li>Are you fluent in Arabic and English?</li><li>Have you ever used ticketing systems or support software? Which ones?</li><li>Have you provided support for software applications before? Which modules (Accounting, HRM, Inventory, MDM) are you familiar with?</li><li>Are you willing and able to work weekends or night shifts if required for customer support?</li></ul>Work Location: In person

Customer Support Arabic

Sybrid Pvt Ltd (The Lakson Group of Companies)

Chat Support Executive - InternationalLocation: Saddar Karachi.What We&rsquo;re Looking For (Eligibility)<ul><li>Experience: Minimum 6 months in a Chat/Non-Voice BPO role (Email or Ticket Support preferred).</li><li>Communication: Excellent English communication skills (both written and verbal).</li><li>Technical Skills: Minimum typing speed of 40 WPM with 90% accuracy.</li><li>Knowledge: Basic understanding of the e-commerce industry.</li><li>Flexibility: Must be comfortable with rotational shifts (Morning/Evening/Night) including weekends and public holidays.</li><li>Logistics: Candidates must be able to manage their own conveyance.</li></ul>Key Responsibilities<ul><li>Manage multiple customer chats simultaneously without compromising quality.</li><li>Resolve customer queries and complaints with high-level problem-solving skills.</li><li>Utilize CRM tools to track and manage customer interactions.</li><li>Provide accurate information regarding e-commerce orders, shipping, and returns.</li></ul>Job Type: Full-timePay: From Rs45,000.00 per monthWork Location: In person

Chat Support Executive - International

Softhru

Techsol IT is looking for International Sales Executives to join our team.Key Responsibilities: Communicate with international clients via live chat and phone calls. Negotiate contracts and close deals with prospective clients. Prepare and discuss pricing, promotions, and customized offers.Requirements: 6 months to 1 year of experience in International sales or Customer Support. Good understanding of the sales process and client handling. Fluent English communication skills. Strong typing and multitasking abilities.Location: Shahre Faisal Shift: (03:00 PM&ndash; 12:00 AM)&amp; (9:00 PM &ndash; 06:00 AM) Days: Monday to SaturdayPay: Rs55,000.00 - Rs75,000.00 per monthWork Location: On the road

Customer Support Executive

rexD Private Limited

Job Description:<ul><li>Answering customer inquiries via phone, email, and live chat in a professional and timely manner.</li><li>Addressing customer complaints and issues efficiently and effectively.</li><li>Providing product and service information to the customers.</li><li>Identifying and escalating priority issues to the appropriate department or individual.</li><li>Maintaining a positive, empathetic, and professional attitude toward customers at all times.</li><li>Keeping up-to-date with product and service information and making recommendations to customers as appropriate.</li><li>Providing feedback to the management team on customer concerns and trends.</li><li>Meeting and exceeding performance targets, such as customer satisfaction, quality, and productivity metrics.</li></ul>Qualification:<ul><li>Bachelor's degree</li></ul>Job Specifications:<ul><li>Experience in customer support or a related field.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Strong problem-solving and critical-thinking skills.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Ability to work independently and as part of a team.</li></ul>Location:KarachiJob Type: Full-timePay: Rs45,000.00 - Rs65,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Work Location: In person

zyltech digital 

Urgent Hiring: Chat Support ExecutiveCompany: Zyltech DigitalLocation: Gulshan-e-iqbalShift: Night Shift (10:00 PM &ndash; 7:00 AM)Job Type: Full-Time 1-6 Months Experienced in any International campaignAbout the Role:Zyltech Digital is actively hiring driven and enthusiastic Sales Executives to join our fast-growing team! In this role, you&rsquo;ll handle chat-based inquiries, assist potential customers through live chat, and convert leads into loyal clients. This is a fantastic opportunity to build strong customer relationships, showcase our top-quality services, and contribute to a high-performing sales team.Key Responsibilities:Respond promptly and professionally to customer inquiries via live chatProvide clear, detailed, and accurate information about our products/servicesPromote Zyltech&rsquo;s offerings and successfully close salesConsistently achieve individual and team sales targetsResolve customer issues with a positive, solution-focused approachFixed night shift: 10:00 PM to 7:00 AMCompensation &amp; Benefits:Competitive fixed salaryTwo performance-based incentivesSupportive, growth-oriented work environmentCareer development opportunities post-probationAttractive allowances and benefits after probationWhy Work with Zyltech Digital?At Zyltech Digital, we put your growth first. We offer a vibrant and encouraging workplace where your efforts are recognized and rewarded. With ongoing training, career progression paths, and performance bonuses, your success is truly our success.Ready to grow with us? Apply now and be part of our winning team!Job Types: Full-time, FreshersWork Location: Gulshan-e-Iqbal,karachiJob Type: Full-timeWork Location: On the road

Chat Support Executive ( Night Shift)

The Content House

<ul><li>Respond to customer inquiries and complaints professionally via Whatsapp.</li><li>Maintain a high level of product/service knowledge to provide accurate information.</li><li>Log and track customer interactions in the CRM system.</li><li>Resolve issues efficiently or escalate complex cases to the relevant department.</li><li>Follow up with customers to ensure complete satisfaction.</li><li>Assist with basic administrative tasks such as data entry and filing.</li><li>Work collaboratively with the sales and operations teams to improve customer experience.</li></ul>Pay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Officer (Female)

Explore 1552+ Customer support assistant in Karachi this May. Find roles across top companies and apply now to boost your career.

1552 customer support assistant jobs In Karachi

Customer Support Executive - Domestic

Customer Support Arabic

Chat Support Executive - International

Customer Support Executive

Customer Support Executive

Chat Support Executive ( Night Shift)

Customer Support Officer (Female)