customer service representative Jobs in Karachi

customer service representative

customer support

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

customer service specialist Jobs in Karachi

customer service specialist

customer support assistant

Pakpace

The Customer Support Representative is responsible for assisting customers with inquiries, resolving issues, and ensuring a high level of customer satisfaction through effective communication and problem-solving.Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, chat, or social media</li><li>Resolve complaints and provide appropriate solutions within time limits</li><li>Identify customer needs and guide them to use products/services effectively</li><li>Escalate unresolved issues to senior support staff or relevant departments</li><li>Maintain detailed records of customer interactions and transactions</li><li>Follow up with customers to ensure resolution and satisfaction</li><li>Meet performance targets such as response time and customer satisfaction scores</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills</li><li>Strong problem-solving and multitasking abilities</li><li>Basic knowledge of computer systems and CRM tools</li><li>Ability to remain calm and professional under pressure</li><li>High school diploma or equivalent (Bachelor&rsquo;s degree is a plus)</li><li>Previous customer service experience is an advantage</li></ul>Timings:Monday to Saturday [ 10:00 AM &ndash; 7:00 PM ]Work Location: In personPay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

Customer Support Associate

Junaid Jamshed

Join our Customer Support team and contribute to delivering seamless service, enhancing customer experiences, and supporting operational excellence across our digital business channels.Key Responsibilities: ✪ Respond to customer inquiries via phone, email, and chat, ensuring accurate and timely resolutions ✪ Maintain detailed records of interactions, track issues, and prepare reports for process improvement ✪ Collaborate with internal teams to escalate and resolve complex cases efficiently ✪ Enhance customer experience, assist in retention efforts, and stay updated on product knowledge and best practices ✪ Maintain a high level of empathy, patience, and communication clarity in all interactionsRequirements: ✪ Minimum Education: Bachelor&rsquo;s degree in Business Administration ✪ 6 Months - 1 Year of relevant experience in customer support ✪ Strong written and verbal communication skills (Urdu &amp; English) ✪ Ability to multitask, maintain accuracy, and work collaboratively in a fast-paced environmentJob Type: Full-timePay: Up to Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Customer Service: 1 year (Required)</li></ul>Work Location: In person

Customer Support Executive

HSK Digitronix Technologies

Pay: 50,000.00 (PKR) - 70,000.00 (PKR) per monthJob description:Job Position: Customer Support Executive (CSE)&ndash; Night Shift Job Type: Call-based jobCompany: Fortune Tech Industry: Vehicle Transportation &amp; Logistics (USA Market)Fortune Tech is hiring Customer Support Executive for our transportation services operations. We work across the US and coordinate vehicle transportation from one location to another.Job Responsibilities:<ul><li>Handle inbound and outbound calls with US clients and carriers</li><li>Coordinate vehicle transportation orders across the USA</li><li>Communicate with carriers, drivers, and customers on calls and messages</li><li>Provide customer support and shipment updates</li><li>Track pickups and deliveries</li><li>Handle daily dispatch and coordination activities</li></ul>Required Skills:<ul><li>Good English communication skills (spoken and written)</li><li>Comfortable working in a call-based environment</li></ul>Work Location: Gulshan-e-Iqbal , Block 3 , near Disco Bakery, KarachiWorking hours<ul><li>6:00 PM to 3:00 AM</li><li>(for females timings : 6:00 PM to 1:00 AM)</li></ul>Salary Package:<ul><li>PKR 50,000 &ndash; 70,000 per month</li><li>Commission in USD Dollars</li><li>Daily hand-cash</li></ul>Important Notes:<ul><li>This is a call-based job.</li><li>We do not provide any conveyance / pick &amp; drop facility.</li><li>No conveyance will be provided for female candidates as well.</li></ul>Job Types: Full-time, FresherApplication Question(s):<ul><li>Do you have good english communication skills?</li><li>Are you able and willing to work in night shift from 6PM-3AM?</li><li>Can you manage your own conveyance to gulshan e iqbal block 3 ?</li></ul>Work Location: In personJob Type: Full-timeWork Location: In personJob Types: Full-time, FresherPay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Customer support executive

Nedo Pakistan

Introduction:Dhaga Apparels is a contemporary apparel brand focused on delivering stylish, high-quality clothing that blends modern trends with everyday comfort. With attention to detail, premium fabrics, and thoughtful designs, Dhaga Apparels aims to create versatile pieces that elevate everyday wardrobes. Our mission is to provide customers with fashionable, reliable, and accessible clothing while ensuring a seamless and enjoyable shopping experience.Job Responsibilities:<ul><li>Respond promptly to customer inquiries through social media, WhatsApp, email, and phone, ensuring a professional and friendly brand experience.</li><li>Assist customers with product information, sizing guidance, order placement, and general queries related to Dhaga Apparel products.</li><li>Handle order tracking, delivery updates, returns, exchanges, and complaint resolution in a timely manner.</li><li>Maintain accurate records of customer interactions, feedback, and complaints in the support system.</li><li>Coordinate with the sales, warehouse, and logistics teams to resolve order or delivery issues.</li><li>Ensure high customer satisfaction by providing clear communication and proactive follow-ups.</li><li>Identify recurring customer issues and share feedback with management to improve products and services.</li></ul>Skills:<ul><li>Customer Handling</li><li>Customer Satisfaction</li><li>Communication &amp; Coordination</li><li>Time Management</li><li>Basic MS Office Proficiency (Excel, Outlook, Word)</li></ul>Job Location:I.I Chundrigar Road, Karachi.Timings:<ul><li>Monday &ndash; Friday (09:00 AM &ndash; 06:00 PM), Alternate Saturday (09:00 AM &ndash; 05:00 PM)</li><li>Gender: Female</li><li>Minimum Education: Bachelor&rsquo;s degree in Business Administration, Marketing, Communications, or a related field (preferred).</li><li>Experience: 1 &ndash; 2 years (Customer Support or Coordination role preferred)</li></ul>Work Location: In person

Customer Support Executive - Female

Softhru

Techsol IT is looking for International Sales Executives to join our team.Key Responsibilities: Communicate with international clients via live chat and phone calls. Negotiate contracts and close deals with prospective clients. Prepare and discuss pricing, promotions, and customized offers.Requirements: 6 months to 1 year of experience in International sales or Customer Support. Good understanding of the sales process and client handling. Fluent English communication skills. Strong typing and multitasking abilities.Location: Shahre Faisal Shift: (03:00 PM&ndash; 12:00 AM)&amp; (9:00 PM &ndash; 06:00 AM) Days: Monday to SaturdayPay: Rs55,000.00 - Rs75,000.00 per monthWork Location: On the road

Supply Chain Services

Responsible for preparing, verifying, and issuing invoices accurately and on time, while assisting with accruals in the system. This role ensures smooth coordination and communication between operations, finance, and customer service teams.Key ResponsibilitiesProvide administrative and operational support for daily shipments, ensuring accurate data entry and smooth coordination across departments.<ul><li>Open and manage shipment files in the system.</li><li>Input data accurately and maintain up-to-date records.</li><li>Support operations with documentation, filing, and follow-ups.</li><li>Assist in coordinating with internal teams and customers when required.</li><li>Help prepare basic reports and operational summaries.</li></ul>Requirements<ul><li>Strong attention to detail and accuracy in data handling.</li><li>Proficiency in MS Excel and familiarity with basic accounting or ERP systems.</li><li>Excellent communication and coordination skills.</li><li>Previous experience in billing, accounts, or logistics operations preferred.</li></ul>Working Hours<ul><li>UK Shift</li><li>Winter: 01:30 PM &ndash; 10:30 PM</li><li>Summer: 12:30 PM &ndash; 09:30 PM</li></ul>(Timings may change as per requirement)Holiday CalendarWe follow the UK holiday calendar only. Pakistani federal holidays are not observed.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Are you a resident of Bahria Town karachi ? if yes then please mention home address</li><li>Do you have any experience in Data Entry/Administration?</li><li>What are your salary expectations and your joining date</li></ul>Work Location: In person

Back Office/ Customs support officer-Bahria Town Karachi

ABS INTERNATIONAL

PKR 35,000 &ndash; 45,000 | Female Candidates Only | Text-Only Chat (No Calls) | On-site Gulistan-e-Johar, Block 14 | Direct US Principal.Stop worrying about volatile &quot;campaigns&quot; and high-pressure voice quotas. ABS International is a Direct US Principal established in 2012. We have operated continuously for 14 years with zero missed payroll dates. We are expanding our back-office operations and are specifically seeking dedicated female professionals for a strict non-voice role.The Role: This is a 100% text-based position. There are zero voice calls involved.<ul><li>Chat Support: Handle international customer inquiries purely via live text chat.</li><li>Data Entry: Accurately log data, update records, and maintain operational trackers using Microsoft Excel.</li><li>Location Constraint: For operational convenience, candidates must reside near our Gulistan-e-Johar office.</li></ul>What We Offer:<ul><li>Ultimate Stability: Work directly for the US account owner, not a third-party agency.</li><li>Professional Environment: A secure, corporate workspace in Block 14, Johar.</li><li>Clear Compensation: PKR 35,000 to 45,000 monthly base salary.</li></ul>Requirements:<ul><li>Female candidates only (targeted team expansion).</li><li>Basic to intermediate know-how of Microsoft Excel is mandatory.</li><li>Good written English (typing speed and grammar for live chat).</li><li>Must be able to commute to Gulistan-e-Johar.</li><li>Shift: [Arham: Insert Shift Timings Here - e.g., Night Shift (6 PM - 2 AM) or Day Shift]</li></ul>If you are looking for a stable, non-voice role with a Principal company, apply today.Pay: Rs35,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Do you reside in or near Gulistan-e-Johar and can you comfortably commute to our Block 14 office on-site?</li><li>Do you have basic to intermediate knowledge of Microsoft Excel for data entry operations?</li></ul>Work Location: In person

Chat Support & Data Entry Executive

Explore 1050+ Customer support assistant in Karachi this April. Find roles across top companies and apply now to boost your career.

1050 customer support assistant jobs In Karachi

Customer Support Associate

Customer Support Executive

Customer support executive

Customer Support Executive - Female

Customer Support Executive

Back Office/ Customs support officer-Bahria Town Karachi

Chat Support & Data Entry Executive