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client success manager – 1 Jobs in Islamabad

client success manager – 1

customer support associate

Walee Technologies

Location: Islamabad (On-site) Hakeem Easy Finance is looking for a Jr. Customer Support Associate to join our growing team in Islamabad. If you're passionate about helping customers, have strong communication skills, and are eager to grow in a fast-paced fintech environment, we want to hear from you!Key Responsibilities:<ul><li>Respond promptly to customer inquiries via WhatsApp, email, and social media (Facebook, Instagram, Twitter).</li><li>Assist users with queries related to loan eligibility, application status, required documents, and service-related issues.</li><li>Escalate complex concerns to senior support staff or relevant departments.Maintain a professional and empathetic tone in all communications.Accurately log customer interactions and update records in the CRM system.</li><li>Monitor social media for customer feedback and help manage the brand&rsquo;s online reputation.</li><li>Work closely with operations and tech teams to share customer insights and suggest process improvements.</li><li>Follow established SOPs to ensure compliance with internal and external policies.]</li></ul>Requirements:<ul><li>Fresh graduates or up to 1 year of experience in customer service or a call center environment.</li><li>Excellent written and verbal communication skills in English and/or Urdu.Tech-savvy and comfortable using CRM tools and online platforms.</li><li>Ability to multitask and stay organized under pressure.</li><li>A positive attitude and eagerness to learn.</li></ul>Salary &amp; Benefits: PKR 40,000/month + Company Benefits (Medical, lunch, etc.)Job Type: Full-timePay: Rs40,000.00 per monthWork Location: In person

Jr. Customer Support Associate

Location: Islamabad (On-site) Hakeem Easy Finance is looking for a Customer Service Associate to join our growing team in Islamabad. If you're passionate about helping customers, have strong communication skills, and are eager to grow in a fast-paced fintech environment, we want to hear from you!Key Responsibilities:<ul><li>Respond promptly to customer inquiries via WhatsApp, email, and social media (Facebook, Instagram, Twitter).</li><li>Assist users with queries related to loan eligibility, application status, required documents, and service-related issues.</li><li>Escalate complex concerns to senior support staff or relevant departments.</li><li>Maintain a professional and empathetic tone in all communications.Accurately log customer interactions and update records in the CRM system.</li><li>Monitor social media for customer feedback and help manage the brand&rsquo;s online reputation.</li><li>Work closely with operations and tech teams to share customer insights and suggest process improvements.</li><li>Follow established SOPs to ensure compliance with internal and external policies.]</li></ul>Requirements:<ul><li>Fresh graduates or up to 1 year of experience in customer service or a call center environment.</li><li>Excellent written and verbal communication skills in English and/or Urdu.Tech-savvy and comfortable using CRM tools and online platforms.</li><li>Ability to multitask and stay organized under pressure.</li><li>A positive attitude and eagerness to learn.</li></ul>Timings: 9AM to 6PMSalary &amp; Benefits: PKR 40,000/monthJob Type: Full-timePay: Rs40,000.00 per monthWork Location: In person

Customer Service Associate (onsite, I-9 Islamabad)

Location: Islamabad (On-site) I-9 Islamabad Hakeem Easy Finance is looking for a Jr. Recovery Officer to join our growing team in Islamabad. If you're passionate about helping customers, have strong communication skills, and are eager to grow in a fast-paced fintech environment, we want to hear from you!Key Responsibilities:1. Respond to customer inquiries via phone calls, resolving issues related to loan applications, disbursements, repayments, or account status.2. Make outbound calls for follow-ups, repayment reminders, and customer feedback collection.3. Guide users through the mobile application and educate them on how to use the platform effectively.4. Provide accurate, valid, and complete information by using the right methods and tools.5. Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.6. Maintain detailed records of customer interactions, transactions, comments, and complaints in the CRM system.7. Escalate unresolved issues to the relevant departments (tech, recovery, finance) as per standard operating procedures.8. Meet individual and team performance targets (KPIs) such as call quality, average handling time (AHT), and customer satisfaction scores.9. Adhere to data protection and confidentiality guidelines when handling customer information.Requirements:<ul><li>Fresh graduates or up to 1 year of experience in customer service or a call center environment.</li><li>Excellent written and verbal communication skills in English and/or Urdu.</li><li>Tech-savvy and comfortable using CRM tools and online platforms.</li><li>Ability to multitask and stay organized under pressure.</li><li>A positive attitude and eagerness to learn.</li></ul>Salary &amp; Benefits: PKR 40,000/month ONLYJob Type: Full-time (9AM to 6PM or 10AM to 7PM)Work Location: In personJob Type: Full-timePay: Rs40,000.00 per monthWork Location: On the road

Recovery Officer ( Junior Level )

Abacus Outsourcing

Customer Service Specialist - US (Batch #2)Company: Abacus BPO, Islamabad Location: I-9/3, Islamabad , Pakistan Shift Timing: 6:00 PM &ndash; 3:00 AM (5 days a week) Salary: Rs. 60,000 &ndash; Rs. 75,000/month Start Date: Immediate openings available Job Type: Full-time, In personJob Overview: We&rsquo;re hiring enthusiastic Customer Service Specialists for international voice-based projects. If you're fluent in English and eager to work in a fast-paced environment, this is your chance to grow with a leading global team.Key Responsibilities:<ul><li>Respond promptly and accurately to customer inquiries, delivering effective and timely solutions.</li><li>Establish and nurture strong customer relationships to uphold service excellence.</li><li>Monitor, communicate, and resolve service-related issues efficiently while maintaining a strong focus on customer satisfaction.</li><li>Consistently ensure the delivery of a superior customer experience, contributing to high Quality Assurance (QA) standards.</li></ul>Qualifications:<ul><li>Minimum educational qualification: A Levels/Intermediate or equivalent.</li><li>Exceptional proficiency in both verbal and written English communication.</li><li>Ability to maintain a neutral or American accent in communications.</li></ul>Candidate Profile:<ul><li>A proactive and collaborative team player with a customer-centric mindset.</li><li>Strong communication and analytical skills, capable of articulating complex information clearly and succinctly.</li><li>Demonstrated passion for providing outstanding customer service and fostering positive client relationships.</li></ul>Compensation and Benefits:<ul><li>Comprehensive medical insurance coverage.</li><li>Observance of all U.S. public holidays.</li><li>Fixed working hours to promote a healthy work-life balance.</li><li>Work schedule aligned with U.S.-based shifts, five days per week.</li><li>Salary Range: Rs. 60,000 &ndash; Rs. 75,000 per month.</li></ul>How to Apply:Apply via Indeed or send your CV directly to murtaza.ali@abacus-global.com or send CV at For queries, call: 0348 &ndash; 5616568Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>Are you available to work in night shift? </li><li>Are you fluent in spoken English language? </li></ul>Work Location: In person

Customer Service Specialist - US Campaign, Night Shift, Islamabad (Batch # 2)

Evaluate Medicolegal

<div><div><div><div>Posted date</div> <div>26th September, 2025</div> <div>Last date to apply</div> <div>26th October, 2025</div>
</div> 
<div><div>Country</div> <div>Pakistan</div> <div>Locations</div> <div>Islamabad, Lahore</div>
</div> 
<div><div>Category</div> <div>Client Services &amp; Customer Support
</div></div> 
<div><div>Type</div> <div>Apprenticeship</div> <div>Position</div> <div>1</div>
</div> 
<div><div>Experience</div> <div>2 years </div><div>Maximum Age</div> <div>35 years</div></div></div></div>
 <div>WE ARE HIRING!

Position: Admin Associate (NTD Calls) 
Location: Remote &ndash; Pakistan 
Employment Type: Full-Time 
About Evaluate Health

Evaluate Health is a leading provider of comprehensive healthcare services, committed to operational excellence and high-quality patient care. We specialize in streamlining healthcare administration, ensuring compliance, and improving workflow efficiency. 
About the Role

We are looking for a proactive and detail-oriented Admin Associate to support our medicolegal administrative operations. You will work remotely with a leading Australian medicolegal firm, assisting with scheduling conference calls, nominating treating doctors, and booking appointments. This role is ideal for someone who thrives in a structured yet dynamic environment, is highly organized, and has strong communication skills.

What We Offer:
<ul>
<li>Competitive salary and professional growth opportunities.
</li>
<li>Supportive and collaborative team environment.
</li>
<li>Exposure to medicolegal operations and administrative best practices. 
</li>
</ul>Key Responsibilities
<ul>
<li>Schedule and manage conference calls, ensuring timely communication with all participants.
</li>
<li>Nominate treating doctors for cases and liaise with medical professionals to confirm availability.
</li>
<li>Coordinate and book patient appointments with treating doctors, maintaining accurate records.
</li>
<li>Manage calendars across time zones and send reminders for calls and appointments.
</li>
<li>Maintain up-to-date records of doctors, patients, and schedules.
</li>
<li>Provide general administrative support to ensure smooth workflow operations. 
</li>
</ul>Requirements
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, Healthcare Management, or a related field.
</li>
<li>2&ndash;4 years of experience in administrative or healthcare administration roles (remote experience preferred).
</li>
<li>Strong organizational and multitasking abilities.
</li>
<li>Proficient in Microsoft Office Suite and familiar with scheduling tools (e.g., Outlook, Google Calendar, Zoom, Slack).
</li>
<li>Excellent written and verbal communication skills.
</li>
<li>Ability to manage sensitive information with professionalism and confidentiality. 
</li>
</ul>Why Join Evaluate Health

Be part of a growing team that values efficiency, collaboration, and innovation in healthcare administration. Your contribution will directly support high-quality medicolegal services and operational excellence.

Be Part of Our Team!

If you are passionate about delivering efficient administrative support and excel at managing schedules and workflows, we&rsquo;d love to hear from you.

Apply Now! 
Join Evaluate Health &amp; Evaluate Medicolegal and contribute to enhancing medicolegal operations through your administrative expertise.</div>

Admin Associate (NTD Calls)

Progessional Systems

Job DescriptionWe are seeking a motivated and technically skilled Service Engineer to join our growing team. This role involves installation, calibration, maintenance, and troubleshooting of laboratory and quality control equipment used in both academic institutions and industrial environments.You will work closely with customers to ensure optimal performance and reliability of high-precision instruments, contributing directly to their research and production efficiency.Key Responsibilities:<ul><li>Install and commission laboratory and process control equipment.</li><li>Perform routine preventive maintenance and emergency service calls.</li><li>Diagnose and resolve hardware/software issues.</li><li>Provide user training and technical support to end-users.</li><li>Maintain detailed service reports and documentation.</li><li>Liaise with application specialists and sales teams for customer satisfaction.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree or diploma in Diploma of Associate Engineer (DAE) in Electronics, Instrumentation, or related field.</li><li>1 year of hands-on experience with lab or process control instrumentation (preferred).</li><li>Strong troubleshooting and problem-solving skills.</li><li>Familiarity with industrial and/or academic lab environments.</li><li>Willingness to travel to customer sites (locally and occasionally regionally).</li><li>Excellent communication and interpersonal skills.</li></ul>Preferred Skills:<ul><li>Experience with analytical equipment.</li><li>Understanding of PLCs, control systems, or laboratory automation.</li><li>Software knowledge related to equipment operation and diagnostics.</li></ul>Job Type: Full-timeExperience:<ul><li>engeering services : 1 year (Preferred)</li></ul>Work Location: In personJob Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Service and Support Engineer

Adam Smith International

<div>
 
 Provincial Associate (Sindh) &ndash; Provincial Climate Budget Tagging
 
 
 No of positions: 3
 
 
 
 
 Background
 
 
 
 The Revenue Mobilisation, Investment and Trade (REMIT) is a multi-year (2021&ndash;2027) programme funded by the UK&rsquo;s Foreign, Commonwealth and Development Office (FCDO) and implemented by Adam Smith International (ASI). REMIT provides technical assistance to the Government of Pakistan to strengthen macroeconomic stability, improve growth conditions, and enhance poverty reduction efforts.
 
 
 A central part of this work is the development and institutionalisation of
 
 Climate Budget Tagging (CBT)
 
 , which systematically classifies, tracks, and reports climate-relevant public expenditures at the federal and provincial levels. CBT aims to strengthen transparency, accountability, and alignment of public spending with Pakistan&rsquo;s commitments under frameworks such as the IMF&rsquo;s Resilience and Sustainability Facility (RSF), the Paris Agreement, and the Sendai Framework by promoting transparent, data-driven budgeting that supports resilient development outcomes.
 
 
 
 Activity Context
 
 
 
 The Government of Pakistan has prioritised transparent, accountable, and climate-resilient public financial management. As part of this agenda, REMIT is supporting the institutionalisation of
 
 Climate Budget Tagging (CBT)
 
 &ndash; a system for identifying, classifying, and reporting on climate-related public expenditures.
 
 
 While federal-level tagging methodologies and reporting structures have been developed, a
 
 dedicated provincial and regional component
 
 is also underway. The provincial budget tagging will engage with provincial finance departments, planning and development boards, and sectoral line departments to assess systems, capacities, and political economy factors. The outcome will be integrating CBT into provincial budgeting processes, enhancing climate-responsive planning, and ensuring alignment with national and international commitments.
 
 
 A Senior Specialist (Data Integrity Reports and Methodology) will be engaged to lead the design, coordination, and quality assurance of the provincial budget tagging. The
 
 Provincial
 
 
 Associate &ndash; Provincial Climate Budget Tagging
 
 will work under the direction of this expert, supporting coordination, documentation, stakeholder engagement, and background analysis to ensure the success of the provincial climate and gender budget tagging.
 
 
 
 Job Summary
 
 
 
 We are looking to hire three Associate positions. These positions will be based in Karachi.
 
 
 The Associate will support the Senior Specialists and the REMIT team in coordinating the provincial budget tagging, documenting institutional inputs, organising stakeholder engagements, and tracking deliverables. The Associate will also assist in preparing analysis, reviewing documentation, and supporting the delivery of workshops and consultations to ensure smooth implementation of the provincial Climate Budget Tagging activity.
 
 
 
 Duties And Responsibilities
 
 
 
 The roles and responsibilities of the Associate include:
 
 
 <ul>
 <li>
 Assist in stakeholder coordination and follow-ups with provincial finance departments, planning departments, and other relevant institutions.
 </li>
 <li>
 Support preparation and validation of key deliverables such as institutional mapping, capacity assessments, tagging methodologies and consultation summaries.
 </li>
 <li>
 Track activity milestones and maintain an activity log for each province and region.
 </li>
 <li>
 Provide analytical assistance in reviewing documentation produced during the CBT process.
 </li>
 <li>
 Assist in workshop and consultation design and delivery, including logistics, presentations, and minutes.
 </li>
 <li>
 Maintain documentation of consultations, meeting notes, and stakeholder feedback logs.
 </li>
 <li>
 Provide inputs to scoping reports, operational recommendations, and knowledge products produced under the assignment.
 </li>
 <li>
 Any other related tasks assigned.
 
 
 </li>
 </ul>
 ,
 
 
 
 Qualifications And Experience
 
 
 
 <ul>
 <li>
 A minimum of 3&ndash;5 years of experience in public policy, governance, development, or institutional reform projects.
 </li>
 <li>
 Bachelor&rsquo;s or master&rsquo;s degree in public policy, economics, finance, development studies, environmental management, or a related field.
 </li>
 <li>
 Good understanding of public financial management, budgeting processes, and provincial governance structures in Pakistan.
 </li>
 <li>
 Familiarity with climate change policy, disaster risk reduction, or public expenditure tracking (preferred).
 </li>
 <li>
 Excellent record keeping, report writing, communications, and presentation skills.
 </li>
 <li>
 Excellent oral and written English.
 
 
 </li>
 </ul>
 
 Reporting
 
 
 
 The consultant will report to the Senior Specialist (Data Integrity Reports and Methodology and have an indirect reporting line to the REMIT Macroeconomic Governance Component Lead.
 
 
 
 Level of Effort:
 
 70 Days per position
 
 
 
 Application and Deadline
 
 
 
 Interested applicants should email their resume of not more than 2 pages under the subject Provincial Associate Sindh &ndash; Climate Budget Tagging. The deadline to apply is
 
 15 October, 2025
 
 .
</div>

Provincial Associate (Sindh) – REMIT Programme

Explore 575+ Customer support associate in Islamabad this October. Find roles across top companies and apply now to boost your career.