customer support executive Jobs in Karachi

customer support executive

call center agent

call center representative Jobs in Karachi

call center representative

customer service executive Jobs in Karachi

customer service executive

customer support

customer support consultant

Digiteazy

Company: Digiteazy Job Type: Full-Time (Onsite) Experience Required: 1&ndash;2 Years Shift Timing: 7:00 PM &ndash; 3:00 AM Location: Onsite &ndash; Digiteazy OfficeJob Description:Digiteazy is looking for a dedicated and professional Customer Support Representative to join our team. The ideal candidate will be responsible for managing customer interactions, supporting lead generation efforts, and handling administrative tasks efficiently. This is an onsite night shift role, ideal for someone who is organized, proactive, and has strong communication skills.Key Responsibilities:<ul><li>Provide prompt and professional chat support to customers</li><li>Assist in lead generation through online platforms and outreach</li><li>Handle day-to-day administrative tasks and reporting</li><li>Maintain accurate customer records and follow-ups</li><li>Coordinate with internal teams to ensure smooth operations</li><li>Respond to customer queries, resolve issues, and ensure satisfaction</li></ul>Requirements:<ul><li>1&ndash;2 years of experience in customer support or a similar role</li><li>Strong written and verbal communication skills</li><li>Basic understanding of lead generation processes</li><li>Proficiency in MS Office and online tools</li><li>Ability to work in a night shift (7 PM &ndash; 3 AM)</li><li>Must be comfortable working onsite</li></ul>What We Offer:<ul><li>Growth-oriented work environment</li><li>Competitive salary package based on experience</li></ul>Pay: Rs60,000.00 - Rs650,000.00 per hourWork Location: In person

Customer Support Representative (Female)

Softvira

We are seeking a Customer Support Specialist with exceptional communication skills and expertise in delivering high-quality customer service. The ideal candidate will have experience using modern tools such as CRMs and demonstrate a proactive approach to client interactions.Responsibilities:Provide top-notch customer support to clients, addressing inquiries and resolving issues related to the financial services.Communicate with customers and clients via phone, email, and chat.Collaborate with cross-functional teams to ensure seamless communication and resolution of customer concerns.Maintain accurate and detailed records of customer interactions within our CRM system.Basic knowledge of MS Office applications, including Word, Excel, and Outlook.Identify opportunities for process improvements and contribute to the enhancement of customer support procedures.Maintain high-quality standards in customer interactions and responses.Requirements:O / A Levels or Bachelor's degree.Proven experience in an international customer support role.Exceptional communication skills, both written and verbal.Knowledge of Tech Savy and how to use Google Sheets &amp; DocsStrong problem-solving skills and a customer-centric approach to handling inquiries.Familiarity with using chatbots.Ability to work independently and collaboratively in a fast-paced environment.Benefits: Market Competitive SalaryAttendance &amp; Punctuality AllowanceTransportation AllowanceIPD and OPD Opportunities for professional growthLocation: Shahra-e-Faisal (Fortune Tower)Job Type: Full-timePay: Up to Rs140,000.00 per monthWork Location: In person

Customer Support Specialist (Night Shift)

Utopia Fulfillment

This is a full-time, on-site role for a Customer Support Specialist (Chat &amp; Chat) based in the Karachi Division. Responsibilities include providing excellent customer support through chat, resolving customer inquiries efficiently, ensuring high levels of customer satisfaction, and addressing technical support requests. The role requires analyzing customer feedback to improve the support process and overall experience.Responsibilities:<ul><li>Handle inbound and outbound calls, primarily supporting Amazon customers and B2B clients</li><li>Manage live chat support across multiple platforms, including Amazon, TikTok Shop, Walmart, eBay, and Temu</li><li>Oversee and process returns and refund-related queries across all platforms</li><li>Ensure timely, accurate, and effective resolution of customer inquiries and complaints</li><li>Deliver high levels of customer satisfaction and service quality at all times</li><li>Coordinate with internal teams for order updates and issue resolution</li><li>Monitor performance metrics and ensure adherence to SLAs and KPIs</li><li>Handle escalations professionally and provide effective solutions</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills in English</li><li>Prior experience with Amazon, TikTok Shop, Walmart, eBay, or Temu is a strong advantage</li><li>Strong problem-solving, multitasking, and analytical skills</li><li>Ability to work under pressure and meet time-sensitive targets</li><li>Flexibility to work in shifts, including night shifts if required</li><li>Familiarity with customer service tools and CRM systems is preferred</li></ul>Job Type: Full-timeWork Location: In person

Customer Support Specialist (Call & Chat)

Highfy Private Limited

Customer Support ExecutiveCompany: Highfy.pk Location: Khaliq Uz Zaman Road, Block 8 Clifton, Opposite Bachaa Party, Karachi Job Type: Full-Time Education Required: Minimum Bachelor&rsquo;s Degree Salary: PKR 60,000 &ndash; 65,000 per monthAbout Highfy.pkHighfy.pk is a fast-growing eCommerce platform committed to delivering quality products and an excellent shopping experience. We believe in a customer-first mindset and are looking for individuals who genuinely care about customer satisfaction and building long-term relationships.Job Responsibilities<ul><li>Respond to customer inquiries via call, WhatsApp, email, and social media in a timely and professional manner</li><li>Resolve customer complaints efficiently while maintaining a positive tone</li><li>Process orders, returns, exchanges, and refunds</li><li>Coordinate with logistics and warehouse teams to ensure smooth order fulfillment</li><li>Maintain accurate records of customer interactions</li><li>Provide product information and assist customers in making informed purchasing decisions</li><li>Identify customer needs and suggest improvements to enhance the customer experience</li></ul>Requirements<ul><li>Female Only</li><li>Minimum Bachelor&rsquo;s degree (required)</li><li>2 years experience in Customer Support</li><li>Ability to handle incoming calls and customer complaints professionally</li><li>Strong communication skills (Urdu &amp; English)</li><li>Excellent problem-solving abilities</li><li>Ability to handle difficult situations with patience and professionalism</li><li>Basic computer proficiency (MS Office, Excel, CRM tools preferred)</li><li>Previous customer support experience is a plus</li><li>Must have a customer-first mindset</li></ul>Working Hours<ul><li>09:00 AM &ndash; 06:00 PM (Monday to Saturday)</li></ul>Benefits<ul><li>Paid leaves</li><li>Attendance allowance</li></ul>If you are passionate about helping customers and want to be part of a dynamic team, we&rsquo;d love to hear from you!Job Type: Full-timePay: Rs60,000.00 - Rs65,000.00 per monthApplication Question(s):<ul><li>Current Salary</li><li>Expected Salary</li><li>How soon can you join?</li></ul>Work Location: In person

Customer Support Executive

Xynomics

HPH International is Hiring: Customer Support ExecutiveAre you passionate about helping others and delivering exceptional customer service?Join our dynamic team as a Customer Support Executive and grow your career with us!Location: KarachiJob Type: Full-timeExperience: 2 to 3 yearsKey Responsibilities:Handle customer inquiries via phone, email, and chatProvide accurate information and resolve customer issues efficientlyMaintain records of customer interactionsCollaborate with internal teams for timely issue resolutionRequirements:Excellent communication skills (verbal &amp; written)Strong problem-solving abilitiesProficiency in MS Office and computer skillsPositive attitude and team spiritWhat We Offer:Friendly and professional work environmentCareer growth opportunitiesCompetitive salary and performance-based IncrementApply now at: Careers@hospicaresystems.comJob Type: Full-timeWork Location: In person

Female Customer Support Executive

ARPAZ Technology Services

Good in English Communication Skills (Mandatory)We are looking for a sound Customer Support Representative (female).<ul><li>Applicants should resident of: Gulistan-e-Johar.</li><li>( US based Healthcare), its like a front Desk Officer for Patient Assistance. Its not a Sales Job.</li><li>Job Location: Gulistan e Johar block 12 , Near Bin Hashim</li><li>Kindly apply people live at Gulistan e Johar, Mosamyat, and Safora </li><li>Working Hours: Night shift onsite (8 pm - 5 am)</li><li>Industry: US-Based Healthcare (Non-Sales Role)</li></ul>Location: Gulistan-e-Johar Block 12, Near Bin Hashim Timings: Night Shift (Onsite) &ndash; 8:00 PM to 5:00 AMWe are hiring a Customer Support Representative to serve as a front desk officer for patient assistance.Job Responsibilities:<ul><li>Patient Assistance: Handle incoming calls, provide information, and support patients with their queries.</li><li>Scheduling: Book and manage patient appointments with clinics.</li><li>Communication: Serve as a liaison between patients and healthcare providers.</li></ul>Eligibility:<ul><li>Female candidates preferred.</li><li>Applicants should resident of: Gulistan-e-Johar.</li></ul>Benefits:<ul><li>Salary PKR 55000 to 65000.</li><li>5000 Attendance Allowance</li><li>5 Days a week ( sat-sun off)</li><li>Medical Insurance( Inpatient-Outpatient)</li><li>Gym Fees Re-imbursement</li><li>Free Pick and drop</li><li>Free Meal</li><li>2 Annual Bonuses</li></ul>You can send your CV tohr@cogzance.com or WhatsApp it at 3102487347, kindly mention the position title in the subject line.Job Type: Full-timePay: Rs55,000.00 - Rs65,000.00 per monthWork Location: In person

Customer Support Representative ( Females -Night shift)

TGT Nexus Pvt Ltd

About the RoleCarmentined is looking for a dedicated and customer-focused International Customer Support Specialist to handle US-based clients. The ideal candidate will ensure a smooth customer experience by resolving queries efficiently and maintaining high service standards.Key Responsibilities<ul><li>Handle customer queries via chat, email, and calls (US clients)</li><li>Provide accurate information regarding products and services</li><li>Resolve complaints and issues in a timely and professional manner</li><li>Maintain high customer satisfaction and service quality</li><li>Record and update customer interactions in CRM systems</li><li>Coordinate with internal teams for issue resolution</li><li>Follow up with customers to ensure complete resolution</li></ul>Requirements<ul><li>1&ndash;3 years of experience in customer support / international support</li><li>Excellent English communication skills (spoken &amp; written)</li><li>Experience dealing with US or international clients preferred</li><li>Strong problem-solving and interpersonal skills</li><li>Ability to handle pressure and manage multiple conversations</li><li>Basic computer skills and familiarity with CRM tools</li><li>Willingness to work night shift (US time zone)</li></ul>Pay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

International Customer Support Specialist (US Market – Night Shift)

Explore 1125+ Customer support consultant in Karachi this May. Find roles across top companies and apply now to boost your career.