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application support analyst (.net) Jobs in Karachi

application support analyst (.net)

application support officer Jobs in Karachi

application support officer

customer support consultant

KUZ TECH (SMC) PVT LTD

<ul><li>Job Title: Customer Service Representative &ndash; Night Shift</li><li>Location: Shahrah-e-Faisal, Karachi</li><li>Job Type: Full-time, On-site, Night Shift</li><li>Salary: 100k to 120k</li></ul>Working Hours:<ul><li>Monday to Friday: 3:00 AM &ndash; 11:00 AM</li><li>Saturday: 3:00 AM &ndash; 7:00 AM</li></ul>About the RoleWe are seeking a proactive and customer-focused Customer Support Representative to join our fast-growing e-commerce team. The ideal candidate will provide exceptional support to our customers, handle inquiries across multiple channels, and ensure every customer interaction reflects our commitment to excellence.Key Responsibilities:<ul><li>Handle customer inquiries through email, live chat, and phone calls in a timely and professional manner.</li><li>Resolve customer concerns effectively while maintaining a positive, empathetic, and solution-oriented approach.</li><li>Manage assigned back-office tasks efficiently and accurately.</li><li>Review customer feedback and recommend improvements to products, services, or internal processes.</li><li>Work closely with cross-functional teams to streamline processes and enhance overall customer satisfaction.</li><li>Ensure adherence to company policies while consistently delivering a customer-first experience.</li></ul>Requirements:<ul><li>Education: A-Levels or Bachelor&rsquo;s degree in relevant discipline.</li><li>Experience: 2&ndash;3 years of experience in customer service (preferably in e-commerce)</li><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving, decision-making, and multitasking skills.</li><li>Ability to handle high-pressure situations with professionalism and patience.</li><li>Familiarity with CRM tools, ticketing systems, or customer service software is a plus.</li></ul>Send your CV to hiring@kuz.com.au with the subject line &ldquo;Customer Support Representative&rdquo;Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>How many years of customer service experience do you have?</li><li>Do you have prior experience in e-commerce?</li><li>Are you available to work night shifts (3:00 AM &ndash; 11:00 PM, Monday to Friday; 3:00 AM &ndash; 7:00 AM Saturday)?</li><li>Are you comfortable handling customer calls, emails, and live chats daily?</li><li>What is your current salary?</li><li>What is your salary expectation?</li><li>How soon you can join us? (Answer in no of days)</li><li>Have you worked with international clients or customers before?</li></ul>Work Location: In person

Customer Service Representative (Night Shift)

Ibex

Job description:Job Summary: We are seeking a motivated and customer-focused BPO Customer Support Executive (International) to handle international customer interactions across voice and chat channels. The ideal candidate will ensure excellent service delivery, resolve customer concerns efficiently, and maintain a high standard of professionalism while supporting global clients.Key Responsibilities:<ul><li>Handle inbound customer interactions for international clients via calls or chat</li><li>Provide accurate information regarding products, services, and policies</li><li>Resolve customer inquiries, complaints, and technical/basic service issues in a timely manner</li><li>Maintain detailed and accurate records of customer interactions in CRM systems</li><li>Meet individual and team performance targets, including quality and productivity metrics</li><li>Escalate complex issues to relevant departments when required</li><li>Maintain a high level of customer satisfaction and professionalism at all times</li></ul>Job Types: Full-time, Contract, FresherContract length: 6 monthsWork Location: In person Karachi.Job Types: Full-time, Contract, Fresher Contract length: 6 monthsPay: Rs90,000.00 - Rs115,000.00 per monthWork Location: In person

BPO Customer Support Executive (International)

TGT Nexus Pvt Ltd

Key Responsibilities<ul><li>Promote and sell e-books through online platforms such as Amazon Kindle, Shopify, social media, and other digital marketplaces</li><li>Identify and target potential customers through digital marketing and outreach strategies</li><li>Manage product listings, descriptions, pricing, and promotions</li><li>Respond to customer inquiries and provide professional support to ensure customer satisfaction</li><li>Track sales performance and provide regular reports and insights</li><li>Collaborate with marketing and content teams to optimize campaigns and conversions</li><li>Stay updated on market trends, customer preferences, and competitor activity</li></ul>Required Skills &amp; Qualifications<ul><li>Proven experience in digital sales, online selling, or e-commerce (preferred)</li><li>Strong communication and persuasion skills</li><li>Familiarity with online marketplaces and social media platforms</li><li>Basic understanding of digital marketing and customer acquisition strategies</li><li>Self-motivated, goal-oriented, and able to work independently</li><li>Basic computer skills and proficiency in MS Office / Google Workspace</li></ul>Preferred Qualifications<ul><li>Experience selling digital products or e-books</li><li>Knowledge of SEO, paid ads, or affiliate marketing</li><li>Understanding of international digital markets</li></ul>What We Offer<ul><li>Competitive commission or salary-based structure</li><li>Flexible working environment</li><li>Opportunity to grow with a digital-focused business</li><li>Performance-based incentives</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

We’re Hiring: Customer Support Specialist

Premio Travel and Tours

Job Description: We are looking for an Assistant Travel Consultant to support our travel team with planning, booking, and coordinating travel arrangements. The ideal candidate is organized, detail-oriented, and enjoys helping clients create smooth travel experiences.Key Responsibilities:<ul><li>Assist with booking flights, hotels, and transportation</li><li>Prepare travel itineraries and documents</li><li>Communicate with clients and travel suppliers</li><li>Handle changes, cancellations, and basic travel inquiries</li><li>Support the senior travel consultant with daily tasks</li></ul>Requirements:<ul><li>Good communication and customer service skills</li><li>Strong organization and attention to detail</li><li>Basic computer and internet skills</li><li>Interest in travel and tourism</li><li>Previous travel or office experience is a plus</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Assistant Travel Consultant

Affinity Business Suite

Job Title: Senior Functional Consultant (Odoo)Job Summary:We are looking for an experienced Senior Functional Consultant (Odoo) responsible for analyzing business requirements, designing functional solutions, and leading successful system implementations. The candidate will work closely with clients, technical teams, and project managers to ensure smooth delivery, process optimization, and high customer satisfaction.Key Responsibilities:<ul><li>Gather, analyze, and document business requirements from clients and stakeholders</li><li>Lead functional workshops, requirement sessions, and solution demonstrations</li><li>Design functional solutions aligned with business processes and system capabilities</li><li>Prepare functional specifications and coordinate with technical teams for development</li><li>Configure and implement ERP / business software modules</li><li>Provide user training, support, and post-implementation assistance</li><li>Manage project deliverables, timelines, and client expectations</li><li>Perform system testing, UAT coordination, and quality assurance</li><li>Identify process improvements and recommend best practices</li><li>Act as a bridge between business users and technical teams</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, IT, Computer Science, or related field</li><li>4&ndash;7+ years of experience as a Functional Consultant / Business Analyst / ERP (Odoo) Consultant</li><li>Strong understanding of business processes (Finance, HR, Sales, Operations, Supply Chain etc.)</li><li>Experience in ERP systems (Odoo, SAP, Oracle, Dynamics, or similar)</li><li>Excellent analytical, problem-solving, and communication skills</li><li>Ability to manage multiple projects and stakeholders</li><li>Strong documentation and presentation skills</li></ul>Preferred Skills:<ul><li>Experience in ERP implementation lifecycle</li><li>Project management exposure</li><li>Client handling and stakeholder management experience</li><li>Functional certifications (ERP / Business Analysis / Project Management)</li></ul>Key Competencies:<ul><li>Leadership &amp; Team Collaboration</li><li>Client Communication</li><li>Process Optimization</li><li>Decision Making</li><li>Time Management</li></ul>Location: Karachi (Onsite)Job Type: Full-timePay: Rs100,000.00 - Rs160,000.00 per monthWork Location: In person

Senior ERP Functional Consultant (Odoo)

Climax Software Solutions

Join Our Team as a Software Support Executive (Night Shift)!At Office Automation Services, we&rsquo;re looking for a dynamic Software Support Executive who&rsquo;s not only tech-savvy but also a master at simplifying complex issues for everyone &mdash; from the tech newbie to the C-suite executive. If you're the type who thrives under pressure and enjoys turning confusion into clarity, this could be your perfect fit.What We&rsquo;re Looking For:<ul><li>Fluent in English: Outstanding communication skills, both written and verbal.</li><li>Tech Background: A Bachelor&rsquo;s degree in Computer Science, IT, or a related field.</li><li>Experience: 2+ years of hands-on experience supporting or implementing ERP systems.</li><li>Problem-Solving Pro: Strong troubleshooting skills, with a passion for resolving tech issues.</li><li>Empathy and Approachability: You make technology feel simple, even for those who aren&rsquo;t tech-savvy.</li><li>Speed &amp; Agility: You're quicker than a keyboard shortcut and just as efficient.</li></ul>What You&rsquo;ll Be Doing:<ul><li>ERP Support: Help end-users navigate the world of ERP by troubleshooting and fixing bugs, glitches, and occasional mysteries.</li><li>Training &amp; Empowering: Guide clients (and occasionally your teammates) through ERP features, workflows, and best practices.</li><li>Clear Communication: Respond to issues quickly, explaining solutions clearly and with a friendly, human touch.</li><li>Be the Go-To Expert: Build strong relationships by turning frustration into confidence for your users.</li></ul>Why This Role Matters:This isn&rsquo;t just about answering support tickets &mdash; it&rsquo;s about being the key player in an organization&rsquo;s success. Your expertise will directly influence client satisfaction, business productivity, and ERP system performance. You'll be the one helping users feel empowered and confident with the tools that drive their success.Why You Should Join Us:<ul><li>Make a Real Impact: Your role will be at the heart of our ERP success, directly impacting business operations and client experiences.</li><li>Growth Opportunities: Join a team that&rsquo;s as dedicated to your professional growth as we are to our customers' success.</li><li>Dynamic Work Environment: Experience the excitement of troubleshooting and problem-solving in a fast-paced, supportive environment.</li></ul>Job Details:<ul><li>Position Type: Full-time</li><li>Shift: Night Shift</li><li>Location: On-site (Karachi)</li><li>Education: Bachelor&rsquo;s degree (preferred)</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs120,000.00 per monthWork Location: In person

Customer Support Executive ( Night Shift )

Jazz

<div>
 
 
 Title:
 
 Jazz Business Consultant (Enterprise Sales)
 
 
 
 Grade Level:
 
 L2
 
 
 
 Location:
 
 Karachi
 
 
 
 Apply by:
 
 16th February 2026
 
 
 
 
 What is Jazz Business Consultant (Enterprise Sales)?
 
 
 
 As a Jazz Business Consultant (Enterprise Sales) at Jazz Business, you'll be part of a high-performing team that works directly with corporate clients to understand their needs and offer smart, customized business solutions from our digital, voice, and connectivity portfolio.
 
 
 This is a field-based sales role focused on client engagement, solution selling, and account management &mdash; ideal for someone who enjoys meeting new people, is a confident communicator, and has a flair for building relationships.
 
 
 You will report to the Regional Manager and work alongside a dynamic team of consultants and internal support units.
 
 
 &nbsp;
 
 
 
 What does Jazz Business Consultant (Enterprise Sales) do?
 
 
 <ul>
 <li>
 Engage directly with corporate customers to understand their business needs
 </li>
 <li>
 Offer tailored solutions across Jazz's B2B product range (Cloud, GSM, M2M/IoT, Fixed Connectivity, Digital Solutions)
 </li>
 <li>
 Drive monthly sales and revenue targets through upselling and client retention
 </li>
 <li>
 Regularly visit clients to maintain strong relationships and identify new business opportunities
 </li>
 <li>
 Ensure client satisfaction by coordinating internally for smooth service delivery and issue resolution
 </li>
 <li>
 Help grow Jazz Business's footprint by identifying and bringing in new accounts
 </li>
 <li>
 Maintain and update your sales pipeline, activity tracker, and progress reports
 </li>
 <li>
 Collaborate with internal teams for pricing, product support, and post-sales coordination
 
 </li>
 </ul>
 
 
 Jazz is an equal-opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
 
 
 
 
 
 
 Requirements
 
 
 
 
 
 Who are we looking for?
 
 
 
 <ul>
 <li>
 04 (minimum) to 10 years of experience in B2B sales, business development, or client servicing, ideally within the tech or IT sector
 </li>
 <li>
 Strong communication and presentation skills &mdash; confident, articulate, and well-groomed
 </li>
 <li>
 A self-starter with a positive attitude, strong work ethic, and eagerness to grow in a fast-paced sales environment
 </li>
 <li>
 Familiarity with B2B sales cycles, solution selling, and CRM tools is a plus
 </li>
 <li>
 Bachelor's degree required; graduates in IT, Business, or Marketing are preferred
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
 
 
 Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.
 
 
 As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.
 
</div>

Jazz Business Consultant

Explore 645+ Customer support consultant in Karachi this February. Find roles across top companies and apply now to boost your career.