customer support executive Jobs in Karachi

customer support executive

associate - management consultant Jobs in Karachi

associate - management consultant

customer service representative Jobs in Karachi

customer service representative

delivery consultant

sales engineer

customer support consultant

Apex Fulfilment

Job Description:Apex Fulfilment is seeking a Customer Support Representative to join our dedicated team. You will play a crucial role in ensuring our customers receive top-notch support for their logistics needs.Key Responsibilities:<ul><li>Respond to customer queries through phone and chat.</li><li>Call customers for confirmation of every new order.</li><li>Address and resolve customer complaints effectively and efficiently.</li><li>Maintain accurate records of all customer interactions.</li><li>Prepare daily and weekly reports on customer service progress.</li><li>Collaborate with team members to improve the overall customer experience.</li></ul>Qualifications:<ul><li>Strong communication skills in English and Urdu.</li><li>Previous experience in customer service is preferred.</li><li>Excellent problem-solving skills and a friendly demeanor.</li><li>Ability to thrive in a fast-paced environment.</li><li>Join our team and help us provide exceptional support to our customers!</li></ul><ul><li>Timings: 11 AM &ndash; 8 PM</li><li>Days: Monday&ndash;Saturday</li><li>Location: Gulistan-e-Johar, Karachi (On-site)</li></ul>Job Type: Full-timePay: Rs25,000.00 per monthApplication Deadline: 15/10/2025

Customer Support

Slash International

Slash International is on the hunt for Customer Support Executives, Are you a fresh face or experienced with good communication &amp; problem-solving skills?Well, guess what, Slash International wants you! This is a permanent opportunity for individuals ready to grow within a fast-paced, multi-national environment.Position Overview:As a Customer Support Executive, your role will involve handling inbound calls, managing bookings, resolving customer queries, and delivering proactive customer service in a UK-based campaign.This is a non-sales role with no targets and a fixed monthly salary that grows over time.Choose Your Own Shift: Morning: 10 AM &ndash; 7 PM Afternoon: 12 PM &ndash; 9 PM Evening: 5 PM &ndash; 2 AMWhat You&rsquo;ll Do:Be the friendly voice that handles inbound calls Manage bookings Solve customer Queries Keep things cool, calm, and professionalWhat&rsquo;s in It for You:Fixed monthly salary: Rs. 35,000 &ndash; 40,000 Overtime = Paid Annual salary boost of Rs. 12,000 Rapid growth 1-month paid training Work with a multinational team full of fun people Permanent positionWhat We&rsquo;re Looking For:Fluent English speakers Friendly and confident communicators Call-handling champs Graduates preferred Bonus points if you&rsquo;ve worked in an international call centre before!Location: Naqvi Naqsh, Stadium Rd, Chandni Chowk (New Town), Karachi Link: Map: https://maps.app.goo.gl/7mRu9DVzEsEmP2xX6Contact: WhatsApp: +92 340 2424569If you&rsquo;ve got the skills and the energy, so hit that applybutton and come. Let's Slash the boring customer support with fun!Job Types: Full-time, FresherPay: Rs35,000.00 - Rs40,000.00 per monthAbility to commute/relocate:<ul><li>Karachi Gulshan-E-Iqbal: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Rate your Spoken English Skills between 1-5.</li><li>Which shift do you prefer? (Timings)</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Work Location: In person

Customer Support Executive

HRCONSOL

HRCONSOL - Redefining HR Solutions is recruiting on behalf of a leading skincare brand for the position of Senior Executive - Customer Support. This role offers the opportunity to be the face of the brand, ensuring excellent client service and long-term relationships.Job Role:<ul><li>Serve as the first point of contact for clients</li><li>Manage and maintain strong client relationships</li><li>Coordinate with internal teams to ensure seamless service</li><li>Maintain client records and follow up proactively</li></ul>Requirements:<ul><li>&#10004; Bachelor&rsquo;s degree in Business/Marketing or related field</li><li>&#10004; 1&ndash;3 years of experience in client relations/customer service</li><li>&#10004; Strong communication &amp; interpersonal skills</li><li>&#10004; Interest in skincare/beauty industry (preferred)</li></ul>Location: DHA Phase 6, KarachiJob Type: Full-timeIf you are customer-focused and passionate about skincare, we&rsquo;d love to hear from you!Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li></ul>Experience:<ul><li>Customer Support with Beauty Products: 2 years (Required)</li></ul>Location:<ul><li>Karachi Defence Housing Society (Required)</li></ul>Work Location: In person

Senior Executive Customer Support - Beauty Products

Al HARMAIN DATES

Job description:Job Title: Customer Support Representative (E-commerce Industry)Location: North Nazimabad, Block A, KarachiJob Type: Full-TimeShort Summary:We are looking for a dedicated and responsible Customer Support Representative for our E-commerce business. This is a non-target-based, full-time office job. The main responsibilities include calling customers for order confirmation, verifying parcel deliveries, and handling customer queries on incoming calls.Key Responsibilities:<ul><li>Make outgoing calls to customers for order confirmation.</li><li>Call customers to confirm parcel delivery status (received or not).</li><li>Handle customer queries and complaints on incoming calls.</li><li>Update records and order status using MS Excel / Google Sheets.</li><li>Coordinate with the warehouse and courier teams for timely delivery updates.</li><li>Maintain polite and professional communication with customers at all times.</li><li>Follow company guidelines and work closely with team members for smooth operations.</li><li>Support during busy days and overtime will be provided if workload increases.</li></ul>Requirements:<ul><li>Minimum Education: Intermediate (FA / FSc / ICS / ICom or equivalent).</li><li>Basic knowledge of MS Excel or Google Spreadsheets is a must.</li><li>Good communication skills in Urdu and basic English.</li><li>No transport provided by the company.</li><li>Minimum 1 Year Experience of call Center</li></ul>Office Timing:<ul><li>Monday to Saturday</li><li>10:00 AM to 7:30 PM</li><li>Overtime provided during high workload days.</li></ul>Other Details:<ul><li>Fixed Salary</li><li>Not a target-based job</li><li>Performance-based increment possible after 3 months</li></ul>Job Type: Full-timeExperience:<ul><li>Call Center : 1 year (Required)</li></ul>Job Types: Full-time, FresherPay: Rs18,000.00 - Rs25,000.00 per monthExperience:<ul><li>Customer Support: 1 year (Required)</li></ul>Work Location: In person

Customer Support (Female)

Max&Shawn

Urgent Hiring: Chat Support Representative &ndash; Twitch/Discord (Night Shift)Company: Globo Tech SolutionsLocation: North NazimabadShift: Night Shift (09:00 PM &ndash; 06:00 AM)Job Type: Full-TimeAbout the RoleGlobo Tech Solutions is looking for experienced and motivated Chat Support Representatives to join our dynamic team. In this role, you will manage live chat interactions on platforms such as Twitch and Discord, assist potential customers, and convert inquiries into successful sales. This position requires excellent communication skills, professionalism, and proven experience in customer engagement.Key Responsibilities<ul><li>Respond promptly and professionally to customer inquiries via live chat.</li><li>Provide accurate, clear, and detailed information about our products and services.</li><li>Actively promote Globo Tech Solutions&rsquo; offerings and close sales.</li><li>Consistently achieve individual and team sales targets.</li><li>Resolve customer concerns with a positive, solution-oriented mindset.</li></ul>Compensation &amp; Benefits<ul><li>Salary Range: Rs. 40,000 &ndash; Rs. 55,000 per month (based on experience).</li><li>Performance-based commissions.</li><li>Professional growth and career development opportunities.</li><li>Supportive and collaborative work environment.</li><li>Allowances and additional benefits after probation.</li></ul>Requirements<ul><li>Experience: Minimum 2 to 3 years in a similar chat support / customer service role.</li><li>Strong written communication skills in English.</li><li>Ability to multitask and manage high-volume chats efficiently.</li><li>Sales-driven attitude with proven ability to meet targets.</li></ul>Why Join Globo Tech Solutions? At Globo Tech Solutions, your career growth is our priority. We offer training, a clear career path, and performance incentives to recognize and reward your hard work. Be a part of a winning team where your success is valued and recognized.Share your cv at 03052096659 Job Type: Full-timePay: Rs40,000.00 - Rs55,000.00 per monthWork Location: In person

Chat Support Representative (Twitch/Discord)

Telemarketing

We are seeking a highly motivated and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will be the first point of contact for customers, responsible for delivering an exceptional customer experience by addressing inquiries, resolving issues, and providing accurate information about our products and services. About the Role:Are you ready to join a dynamic team where your voice makes a difference? We are seeking enthusiastic Call Center Executives to deliver exceptional support to our clients. This is a no-sales, no-target role, focused entirely on providing exceptional service and building relationships.Why Join Us:No Sales. No Targets. Your focus is client support, not numbers.Competitive salary and growth opportunities.Training and development programs to enhance your skills.Positive, collaborative, and supportive work culture.Make a real impact by helping clients and being part of a professional team.Skill-building workshops and career growth pathRecognition and appreciation for your contributionJob Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulshan-E-Iqbal (Required)</li></ul>Work Location: In person

CSR - Customer Support Representative-INTERMEDIATE & FRESH GRADUATES

rexD Private Limited

Job Description:<ul><li>Answering customer inquiries via phone, email, and live chat in a professional and timely manner.</li><li>Addressing customer complaints and issues efficiently and effectively.</li><li>Providing product and service information to the customers.</li><li>Identifying and escalating priority issues to the appropriate department or individual.</li><li>Maintaining a positive, empathetic, and professional attitude toward customers at all times.</li><li>Keeping up-to-date with product and service information and making recommendations to customers as appropriate.</li><li>Providing feedback to the management team on customer concerns and trends.</li><li>Meeting and exceeding performance targets, such as customer satisfaction, quality, and productivity metrics.</li></ul>Qualification:<ul><li>Bachelor's degree</li></ul>Job Specifications:<ul><li>Experience in customer support or a related field.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Strong problem-solving and critical-thinking skills.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Ability to work independently and as part of a team.</li></ul>Location:Karachi, PakistanContact Details: mmujtaba9607@rex-d.comJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Explore 1326+ Customer support consultant in Karachi this October. Find roles across top companies and apply now to boost your career.

1326 customer support consultant jobs IN Karachi

Customer Support

Customer Support Executive

Senior Executive Customer Support - Beauty Products

Customer Support (Female)

Chat Support Representative (Twitch/Discord)

CSR - Customer Support Representative-INTERMEDIATE & FRESH GRADUATES

Customer Support Executive