customer support executive Jobs in Karachi

customer support executive

customer service representative Jobs in Karachi

customer service representative

customer support representative Jobs in Karachi

customer support representative

call center representative Jobs in Karachi

call center representative

chat support executive

customer support consultant

Eminent4U

Job description:About Eminent4U Private Limited:We offer more than just a job; it's a career opportunity that transcends the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As Customer Service Specilaist (Reviews | Female), you will be the voice of the company in customer interactions, responsible for pitching reviews on multiple platforms and engaging with customers to address their concerns, answer questions, and express appreciation for positive feedback. This role plays a crucial part in meeting daily review targets and maintaining detailed records of customer interactions.Responsibilities and KPIs:<ul><li>Customer Interaction &amp; Support:</li><li>Act as the voice of the company in customer interactions.</li><li>Pitch reviews on multiple platforms and engage with customers.</li><li>Meet daily review targets and maintain detailed records of customer interactions.</li><li>Analyze customer feedback to identify recurring themes and opportunities for improvement.</li><li>Ensure quality and compliance standards in all interactions.</li><li>Product Knowledge &amp; Expertise:</li><li>Relationship Management:</li><li>Build and sustain lasting relationships with customers to encourage repeat business and ongoing satisfaction.</li></ul>Skills and Qualifications:<ul><li>Excellent communication and conversation skills.</li><li>Team-oriented mindset.</li><li>Attention to detail and ability to multitask.</li><li>Proven ability to listen actively and respond to customer needs effectively.</li><li>Team-oriented mindset &amp; problem-solving skills.</li><li>Flexibility and adeptness in managing and exceeding KPIs.</li><li>Willingness to go the extra mile for customer satisfaction.</li></ul>Salary: Up to PKR 150,000 per month | Tier base model with commission, Incentives and KPIs along with other fringe benefits (i.e. Annual Bonus, Anniversary Bonus, Weekday, Birthday, Punctuality Allowance, etc.)Timings: Afternoon Shifts (1:00 PM - 09:30 PM | 2:00 PM - 10:30 PM) with alternate weekends off.Location: PECHS, Block-6, Shahra-e-Faysal, Karachi.Job Type: Full-Time | PermanentEmail: careers@eminent4u.com or https://eminent4u.com/careersJob Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>How is your english communication skills? rate your skills from 0 out of 5?</li></ul>Experience:<ul><li>Customer Service: 1 year (Required)</li></ul>Work Location: In person

Customer Service Specilaist (Reviews | Female)

Logon Broadband Pvt Ltd

Customer Support Representative (CSR) ISP IndustryLocation: KarachiCompany: Logon BroadbandJob Summary:As a Customer Support Representative, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide excellent customer support to ensure our customers have the best possible experience with our services. Your role is crucial in maintaining our reputation for outstanding customer care.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Troubleshoot and resolve technical issues related to internet connectivity and services.Provide ISP service information to customers.Document and update customer records accurately in our software.Collaborate with other departments to ensure customer issues are resolved efficiently.Follow up with customers to ensure their issues have been resolved to their satisfaction.Listen client's complain and assigned to the technicians available to troubleshoot timely and professionally.Qualifications:High school diploma or equivalent; some college coursework preferred.Previous customer service experience, preferably in the ISP or telecommunications industry.Strong communication skills, both verbal and written.Excellent problem-solving abilities and attention to detail.Proficiency with computer systems and basic technical troubleshooting.Availability to work flexible hours, including evenings, night shifts, weekends, and holidays.We offer a competitive salary and a supportive work environment that encourages professional growth and development. As a Customer Support Representative (CSR) ISP Industry, you will have the opportunity to learn from experienced professionals and gain valuable industry knowledge.To apply, please submit your resume, cover letter, and any relevant certifications tocareers@lbi.net.pk by 30th February, 2026.Only shortlisted candidates will be contacted for interviews.Job Type: Full-timeSalary: Rs30,000.00 - Rs45,000.00 per monthJob Type: Full-timePay: Rs30,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Support Representative (CSR) ISP Industry

Office Automation Services

Job Title: Customer Support Executive &ndash; ERP Systems (Night Shift)Location: Indigo business center karachiDepartment: Customer Support / ITEmployment Type: Full-TimeJob Summary:Office Automation Services is seeking a motivated and detail-oriented Customer Support Executive (ERP) to support users of our ERP system. The ideal candidate will have a strong understanding of ERP concepts, excellent communication skills, and the ability to analyze and resolve user issues efficiently.Key Responsibilities:<ul><li>Provide first-level support to end users on ERP-related queries and issues.</li><li>Understand user requirements and translate them into clear, actionable solutions.</li><li>Troubleshoot functional and basic technical issues within the ERP system.</li><li>Coordinate with internal technical teams for issue escalation and resolution.</li><li>Maintain proper documentation of support tickets, resolutions, and FAQs.</li><li>Ensure timely follow-up and a high level of customer satisfaction.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree or a related discipline.</li><li>Basic to intermediate knowledge of ERP systems (functional and/or technical).</li><li>Strong comprehension skills to understand business processes and user concerns.</li><li>Excellent verbal and written communication skills.</li><li>Good analytical and problem-solving skills.</li><li>Ability to work independently as well as in a team-oriented environment.</li></ul>Preferred (Nice to Have):<ul><li>Prior experience in ERP support or customer support roles.</li><li>Familiarity with ERP modules such as Finance, HR, Inventory, or Operations.</li></ul>What We Offer:<ul><li>Professional learning and growth opportunities.</li><li>Exposure to enterprise-level ERP systems.</li><li>A collaborative and supportive work environment.</li></ul>How to Apply:Interested candidates may apply by sending their CV to recruitment@oaspakistan.com or 0337-9604005 with the subject line &ldquo;Customer Support Executive &ndash; ERP (Night Shift)&rdquo;.Job Type: Full-timeWork Location: In person

Job Title: Customer Support Executive – ERP Systems (Night Shift)

Zero Lifestyle

We are seeking highly motivated and customer-focused individuals to join our team as Customer Support Executive. The ideal candidate will have excellent communication skills, a passion for delivering exceptional customer service, and a strong attention to detail.Ideally, what you&rsquo;ll do:<ul><li>Handle inbound &amp; outbound customer inquiries via phone, email, and chat in a timely and professional manner.</li><li>Provide accurate information and assistance to customers regarding products.</li><li>Resolve customer issues and complaints efficiently and effectively, escalating to appropriate teams when necessary.</li><li>Collaborate with cross-functional teams to implement process improvements and best practices.</li><li>Document customer interactions and transactions accurately in the CRM system.</li><li>Participate in training sessions and ongoing professional development activities.</li></ul>What we&rsquo;re looking for:<ul><li>Bachelor's degree or equivalent work experience.</li><li>Previous experience in a customer service or operations role is preferred.</li><li>Exceptional communication skills, both verbal and written.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to multitask and prioritize tasks effectively in a fast-paced environment.</li><li>Proficiency in using CRM software and other relevant tools.Positive attitude, self-motivated, and a team player.</li></ul>Benefits:&middot; Competitive Salary&middot; Annual Increments &amp; Bonuses&middot; Quarterly Incentives&middot; Paid Annual &amp; Sick Leaves&middot; Career Development Opportunities. Provident Fund. Internal Job OpportunitiesHow to Apply:Please submit your updated resume and cover letter to hr@zerolifestyle.coJob Type: Full-timePay: From Rs50,000.00 per monthWork Location: Remote

Customer Support Executive

Premio Travel and Tours

Job Description: We are looking for a motivated Customer Support Specialist to join our team. The role involves handling customer calls, assisting with inquiries, and supporting sales activities while providing excellent customer service.Responsibilities:<ul><li>Handle inbound and outbound customer calls</li><li>Assist customers with product information and support</li><li>Promote products and help generate sales</li><li>Resolve customer issues in a professional manner</li><li>Maintain records of customer interactions</li></ul>Requirements:<ul><li>Good communication skills</li><li>Ability to handle customer calls confidently</li><li>Basic computer knowledge</li><li>Sales experience is a plus</li><li>Positive and customer-focused attitude</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Specialist

DK Digital Solutions

Department: Customer Support Location: Gulshan-e-iqbal Salary Range: Rs. 60,000 &ndash; Rs. 70,000 per month Job Type: Full-Time Job Timing: 6:00 PM &ndash; 3:00 AM (Night Shift)Job Summary:We are looking for a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, resolving complaints, and ensuring a smooth customer experience through professional communication and timely support.Key Responsibilities:<ul><li>Respond to customer inquiries via call, email, and chat in a timely and professional manner.</li><li>Resolve product or service problems by clarifying the customer&rsquo;s complaint.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Follow up with customers to ensure their issues are resolved.</li><li>Coordinate with internal departments to provide accurate information.</li><li>Handle complaints, provide appropriate solutions, and ensure customer satisfaction.</li><li>Maintain knowledge of company products, services, and policies.</li><li>Meet daily and monthly performance targets.</li><li>Escalate complex issues to the relevant department when required.</li><li>Provide feedback to management regarding recurring customer concerns.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration or related field (preferred).</li><li>1&ndash;3 years of experience in customer support or call center role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and interpersonal skills.</li><li>Ability to work in rotational shifts (if required).</li><li>Basic knowledge of CRM software and MS Office.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

At-Desk PVT LTD

<ul><li>Perform tasks to support the customer services department in the UK.</li><li>Managing inbound and outbound calls.</li><li>Following various communication scripts when speaking to a caller.</li><li>Customer engagement through voice, chat and other corresponding platforms.</li><li>Identifying customer needs, answering questions and providing solutions/alternatives.</li><li>Keeping records of all conversations organized</li><li>Improving performance and hit goals.</li><li>Managing customer accounts</li><li>Performing data entry tasks as necessary.</li></ul>Skills Requirement:<ul><li>International Call Center Background is mandatory.</li><li>Communication Skills(Speaking English Frequently and Confidently, Good listening skills)</li><li>Multitasking Ability</li><li>Excellent command of computer and internet.</li></ul>Monday to Friday, Alternate Saturdays. Two shifts available: 2:00PM - 11:00PM &amp; 5:00pm - 2:00 AMLocation: BahadurabadJob Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Representative (UK Based)

Explore 1094+ Customer support consultant in Karachi this March. Find roles across top companies and apply now to boost your career.

1094 customer support consultant jobs In Karachi

Customer Service Specilaist (Reviews | Female)

Customer Support Representative (CSR) ISP Industry

Job Title: Customer Support Executive – ERP Systems (Night Shift)

Customer Support Executive

Customer Support Specialist

Customer Support Executive

Customer Support Representative (UK Based)