application support consultant Jobs in Ankara

application support consultant

customer service specialist Jobs in Ankara

customer service specialist

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service delivery specialist Jobs in Ankara

service delivery specialist

customer support specialist

Johnson Controls

<div>What you will do: 
As a Customer Service Specialist reporting to the Sales Manager in Ankara, you will manage order administration and fulfillment functions, ensuring a seamless process from order receipt to delivery. You will play a vital role in expanding our customer base and achieving growth objectives in a collaborative team environment. 
How you will do it:<ul><li>
Oversee the complete order processing value chain, whether direct or through a distribution network.</li><li>
Engage with customers to address inquiries and manage sales order documentation.</li><li>
Facilitate communication with internal teams and external suppliers to ensure timely order fulfillment and compliance with company policies.</li><li>
Maintain accurate data entry and updates in the ERP system.</li><li>
Act as the primary contact for logistics, managing the shipping process and customs clearances.</li><li>
Provide exceptional customer service and resolve any conflicts or issues that arise.</li><li>
Proactively monitor financial follow-ups and ensure all transactions meet company standards.</li></ul> 
What we look for:<ul><li>
Proven experience in customer service or as a Client Service Representative.</li><li>
Strong communication skills with an emphasis on active listening and customer orientation.</li><li>
Familiarity with ERP systems, preferably SAP.</li><li>
A proactive mindset with the ability to adapt to diverse customer personalities.</li><li>
Excellent organizational and multitasking abilities.</li><li>
Attention to detail and a commitment to delivering outstanding service.</li></ul> 
Join Johnson Controls and contribute to a company culture that values collaboration, innovation, and personal development. We offer competitive pay, comprehensive benefits, and opportunities for continuous growth in a supportive environment.</div>

Customer Service Specialist

3Shape

<div>3Shape creates 3D Scanning &amp; CAD/CAM software solutions and award-winning technology that enables dental professionals to treat more people, more effectively and with improved patient care. A privately owned company, 3Shape whose company headquarters are based in Copenhagen, Denmark has now over 2000 employees worldwide, with offices and service centres in the Americas, Asia and Europe, serving customers in more than 100 countries. 3Shape has the ambition to offer our customers and end users a great full customer experience.
We are looking for a Customer Support Consultant located in Ankara/ Turkiye to provide first rate service for our customers.
Areas of responsibilities:
<ul><li>Provide excellent and efficient technical support on 3Shape hardware (3D scanners) and software via online sessions, telephone, e-mails and occasional on-site events
</li><li>Managing support cases. Collect all relevant information from customers, according to company`s procedures and record this using company`s CRM
</li><li>Interact with other departments and escalate customers feedback further
</li></ul>You should possess the following competencies:
<ul><li>Customer oriented approach
</li><li>At least one year experience at a technical support call center operating at preferably dentistry or medical field
</li><li>Strong verbal and written communication skills in English (Upper Intermediate level or higher), with the ability to convey information clearly and professionally to customers
</li><li>Problem solving and logical thinking skills
</li><li>Result oriented and stress resistant
</li><li>Analytical, multitasking, and empathetic skills
</li><li>Aspiration to self-development and eager to learn
</li></ul>We offer:
<ul><li>Participation in producing market-leading technology products for customers around the world
</li><li>Work in a unique professional, friendly and supportive environment
</li><li>Constant professional growth and development
</li><li>Opportunity to become a part of the success that 3Shape has created over the past 20 years
</li></ul>We will be glad to welcome you in our team!
You can follow us on social media: https://www.facebook.com/3Shape/ https://www.instagram.com/3shape_turkiye/ https://www.youtube.com/user/3shape 
We encourage all relevant applicants to apply. We are committed to celebrating human diversity, and we trust that the best way to reach outstanding business results, is by welcoming diverse people into our community.
About us
3Shape started with a simple idea - to make 3D scanning better. First, we applied it to the hearing industry, then we succeeded in dentistry. Twenty years later, 3Shape has 2,000+ employees globally. With the help of dental professionals and amazing colleagues we&rsquo;re creating award-winning scanning and CAD/CAM solutions to change dentistry together! Together, we contribute to a better world. Experience the everyday #lifeat3Shape across the globe on LinkedIn.</div>

Customer Support Consultant – Tier 1 - Ankara

FD FİNEX DATA YAZILIM BİLİŞİM TİCARET

&#304;&#351; &#304;lan&#305;: Almanca Bilen M&uuml;&#351;teri Temsilcisi (Tam Zamanl&#305;) Lokasyon: Ankara&#304;&#351; Tan&#305;m&#305;: Ankara&rsquo;da bulunan ve uluslararas&#305; alanda hizmet veren &ccedil;a&#287;r&#305; merkezimizde, Almanca dilini etkin &#351;ekilde kullanarak m&uuml;&#351;teri deste&#287;i sa&#287;layabilecek tak&#305;m arkada&#351;lar&#305; ar&#305;yoruz. Farkl&#305; k&uuml;lt&uuml;rlerden gelen m&uuml;&#351;terilerle ileti&#351;im kurmak, &ccedil;&ouml;z&uuml;m &uuml;retmek ve y&uuml;ksek m&uuml;&#351;teri memnuniyeti sa&#287;lamak ana hedefimizdir.G&ouml;rev ve Sorumluluklar:<ul><li>Almanca konu&#351;an m&uuml;&#351;terilerle telefon ve e-posta yoluyla profesyonel ileti&#351;im kurmak</li><li>M&uuml;&#351;teri &#351;ikayet ve taleplerini anlay&#305;p etkin &ccedil;&ouml;z&uuml;mler &uuml;retmek</li><li>Geri bildirimleri ilgili ekiplerle payla&#351;mak ve s&uuml;re&ccedil;leri takip etmek</li><li>&Ccedil;a&#287;r&#305; merkezi kalite standartlar&#305;na uygun &#351;ekilde &ccedil;al&#305;&#351;mak</li><li>M&uuml;&#351;teri memnuniyetini daima &ouml;n planda tutmak</li></ul>Aranan Nitelikler:<ul><li>Almanca dilinde s&ouml;zl&uuml; ve yaz&#305;l&#305; ileti&#351;imde en az B2 seviyesinde yeterlilik</li><li>Tercihen &ccedil;a&#287;r&#305; merkezi, m&uuml;&#351;teri hizmetleri veya benzeri pozisyonlarda deneyim</li><li>G&uuml;&ccedil;l&uuml; ileti&#351;im, empati ve problem &ccedil;&ouml;zme becerisi</li><li>Ekip &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n, sorumluluk bilinci y&uuml;ksek ve geli&#351;ime a&ccedil;&#305;k</li><li>Ankara&rsquo;da ikamet eden veya edebilecek olan</li></ul>Size Neler Sunuyoruz?<ul><li>Sabit maa&#351; + performansa dayal&#305; prim sistemi</li><li>Konforlu ve modern ofis ortam&#305;</li><li>E&#287;itim ve profesyonel geli&#351;im imkanlar&#305;</li><li>Almanca dilini aktif olarak kullanabilece&#287;iniz uluslararas&#305; bir i&#351; ortam&#305;</li><li>Kariyerinizi geli&#351;tirme f&#305;rsatlar&#305;</li></ul>&#304;&#351; T&uuml;r&uuml;: Tam Zamanl&#305;&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;

Ankara Ofisimiz İçin Almanca Müşteri Temsilcisi Arıyoruz

Almanca Bilen M&uuml;&#351;teri Temsilcisi | Ankara OfisiS&uuml;rekli b&uuml;y&uuml;yen ve global projelerde aktif rol alan &#351;irketimizin Ankara ofisinde g&ouml;revlendirilmek &uuml;zere Almanca diline h&acirc;kim M&uuml;&#351;teri Temsilcileri ar&#305;yoruz. Bu pozisyon, Almanca konu&#351;an m&uuml;&#351;terilere &ccedil;ok kanall&#305; destek sunarak, memnuniyet odakl&#305; &ccedil;&ouml;z&uuml;mler geli&#351;tirme f&#305;rsat&#305; sa&#287;lar.Pozisyon Hakk&#305;nda:Almanca dilini etkin &#351;ekilde kullanarak, m&uuml;&#351;terilerimize telefon, e-posta ve canl&#305; sohbet kanallar&#305; &uuml;zerinden destek verecek tak&#305;m arkada&#351;lar&#305; ar&#305;yoruz. Bu g&ouml;revde m&uuml;&#351;teri taleplerini do&#287;ru analiz edip &ccedil;&ouml;z&uuml;m &uuml;retmek, s&uuml;re&ccedil;leri ilgili birimlerle koordine etmek ve hizmet kalitesini art&#305;rmak i&ccedil;in geri bildirimleri de&#287;erlendirmek temel sorumluluklar aras&#305;nda yer al&#305;r.G&ouml;rev Tan&#305;m&#305;:<ul><li>Almanca konu&#351;an m&uuml;&#351;terilere &ccedil;ok kanall&#305; (telefon, e-posta, canl&#305; destek) destek sa&#287;lamak</li><li>Gelen &ccedil;a&#287;r&#305;lar&#305; ve talepleri anlayarak h&#305;zl&#305; ve etkin &ccedil;&ouml;z&uuml;m &uuml;retmek</li><li>&#304;lgili departmanlarla i&#351; birli&#287;i i&ccedil;inde m&uuml;&#351;teri s&uuml;re&ccedil;lerini takip etmek</li><li>Geri bildirimleri analiz ederek hizmet kalitesinin iyile&#351;tirilmesine katk&#305; sa&#287;lamak</li><li>M&uuml;&#351;teri &#351;ikayet ve taleplerini sistemli ve eksiksiz &#351;ekilde kay&#305;t alt&#305;na almak</li></ul>Aranan &Ouml;zellikler:<ul><li>Almanca dilinde en az B2 d&uuml;zeyinde yaz&#305;l&#305; ve s&ouml;zl&uuml; ileti&#351;im becerisi</li><li>M&uuml;&#351;teri memnuniyeti odakl&#305; ve &ccedil;&ouml;z&uuml;m geli&#351;tirme konusunda istekli</li><li>&#304;leti&#351;im becerisi g&uuml;&ccedil;l&uuml;, ikna kabiliyeti geli&#351;mi&#351;</li><li>Zaman y&ouml;netiminde ba&#351;ar&#305;l&#305;, dikkatli ve sab&#305;rl&#305;</li><li>Tercihen m&uuml;&#351;teri hizmetleri, destek veya &ccedil;a&#287;r&#305; merkezi deneyimi olan</li><li>Ankara&rsquo;da ikamet eden veya ta&#351;&#305;nmaya istekli</li><li>MS Office programlar&#305;n&#305; etkin kullanabilen</li></ul>Neler Sunuyoruz?<ul><li>Sabit maa&#351; + performansa dayal&#305; prim sistemi</li><li>Detayl&#305; oryantasyon ve geli&#351;im odakl&#305; e&#287;itimler</li><li>Uluslararas&#305; projelerde g&ouml;rev alma ve kariyerini geli&#351;tirme imk&acirc;n&#305;</li><li>Yabanc&#305; dil becerilerini g&uuml;&ccedil;lendirecek &ccedil;e&#351;itli &#351;irket i&ccedil;i destekler</li><li>Performansa ba&#287;l&#305; olarak y&uuml;kselme ve farkl&#305; projelerde g&ouml;rev alma &#351;ans&#305;</li></ul>Ba&#351;vuru &#350;ekli:Almanca bilginizi profesyonel bir kariyere d&ouml;n&uuml;&#351;t&uuml;rmek istiyorsan&#305;z, g&uuml;ncel CV&rsquo;nizi Indeed &uuml;zerinden bizimle payla&#351;abilirsiniz.Konum: Ankara&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305; Zorunlu Dil: Almanca (B2 ve &uuml;zeri)&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Dil:<ul><li>almanca (Zorunlu)</li></ul>

Almanca diline hâkim Müşteri Temsilcisi

Almanca Bilen M&uuml;&#351;teri Temsilcisi (Ankara Ofisi - Ofisten &Ccedil;al&#305;&#351;ma)&#350;irket Tan&#305;m&#305;: Almanya'da devlet onayl&#305; &ouml;zel i&#351; bulma kurumu olarak faaliyet g&ouml;steren firmam&#305;z, T&uuml;rkiye ofisinde g&ouml;revlendirilmek &uuml;zere &#304;leri d&uuml;zeyde Almanca bilen tak&#305;m arkada&#351;lar&#305; aramaktad&#305;r. Bu pozisyon home office de&#287;ildir &ndash; yaln&#305;zca Ankara ofisimizde, y&uuml;z y&uuml;ze &ccedil;al&#305;&#351;may&#305; kapsar.Genel Nitelikler:<ul><li>Orta veya ileri d&uuml;zeyde Almanca bilgisi</li><li>Orta veya ileri d&uuml;zeyde bilgisayar kullan&#305;m&#305;</li><li>Giri&#351;ken ve &ouml;zg&uuml;ven sahibi</li><li>Sistemli ve d&uuml;zenli &ccedil;al&#305;&#351;ma prensibine sahip</li><li>Yaz&#305;l&#305; ve s&ouml;zl&uuml; ileti&#351;im becerileri g&uuml;&ccedil;l&uuml;</li><li>Telefonda Almanca konu&#351;arak ileti&#351;im kurabilecek</li><li>Ankara&rsquo;da ikamet eden</li><li>Home office &ccedil;al&#305;&#351;ma m&uuml;mk&uuml;n de&#287;ildir</li></ul>&#304;&#351; Tan&#305;m&#305;:<ul><li>Almanya&rsquo;daki adaylarla telefon &uuml;zerinden ileti&#351;ime ge&ccedil;mek</li><li>&#350;irketimizin Ar-Ge ekibi taraf&#305;ndan geli&#351;tirilen ERP yaz&#305;l&#305;m&#305; &uuml;zerinden g&ouml;r&uuml;&#351;meleri kay&#305;t alt&#305;na almak ve ilgili i&#351;lemleri ger&ccedil;ekle&#351;tirmek</li></ul>Sosyal Haklar:<ul><li>Tamamlay&#305;c&#305; Sa&#287;l&#305;k Sigortas&#305;</li><li>Yemek &Uuml;creti Deste&#287;i</li></ul>&Ccedil;al&#305;&#351;ma &#350;artlar&#305;:<ul><li>&Ccedil;al&#305;&#351;ma g&uuml;nleri: Pazartesi &ndash; Cuma (Hafta i&ccedil;i 5 g&uuml;n)</li><li>&Ccedil;al&#305;&#351;ma yeri: Ankara Ofisi</li></ul>Deutschsprachige/r Kundenberater/in (Standort Ankara &ndash; Kein Homeoffice)Unternehmensprofil: Unser Unternehmen ist eine staatlich anerkannte private Arbeitsvermittlung mit Sitz in Deutschland. F&uuml;r unser B&uuml;ro in der T&uuml;rkei suchen wir motivierte Teammitglieder mit Deutschkenntnissen auf mittlerem oder fortgeschrittenem Niveau. Homeoffice ist nicht m&ouml;glich &ndash; es handelt sich um eine Pr&auml;senzarbeit im B&uuml;ro in Ankara.Anforderungen:<ul><li>Deutschkenntnisse auf mittlerem oder fortgeschrittenem Niveau</li><li>Gute bis sehr gute Computerkenntnisse</li><li>Kommunikationsstark, selbstbewusst und kontaktfreudig</li><li>Strukturierte und organisierte Arbeitsweise</li><li>Sehr gute m&uuml;ndliche und schriftliche Kommunikationsf&auml;higkeiten</li><li>F&auml;higkeit, telefonische Gespr&auml;che mit Kandidat/innen in Deutschland zu f&uuml;hren</li><li>Wohnsitz in Ankara (erforderlich)</li><li>Kein Homeoffice m&ouml;glich</li></ul>Stellenbeschreibung:<ul><li>Telefonischer Kontakt mit Bewerber/innen aus Deutschland</li><li>Nutzung unserer firmeneigenen ERP-Software, entwickelt vom F&amp;E-Team, zur Bearbeitung und Dokumentation der Gespr&auml;che und Prozesse</li></ul>Sozialleistungen:<ul><li>Zusatzkrankenversicherung</li><li>Essenszuschuss</li></ul>Arbeitszeiten:<ul><li>Montag bis Freitag (5-Tage-Woche)</li><li>Arbeitsort: B&uuml;ro in Ankara</li></ul>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;

Callcenter Agent Inbound Almanca

Concentrix

<div><div><div><div><div>Location</div>
<div>Ankara, T&uuml;rkiye
</div></div><div><div>Language</div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader">Summary</h2>
Join Concentrix Today!<h2 class="jobSectionHeader">
Description</h2><div>
Concentrix Hakk&#305;nda,</div>

Merkezi Amerikada bulunan global bir &ccedil;a&#287;r&#305; merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al&#305;&#351;an&#305;yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba&#351;ta &#304;stanbul, &#304;zmir, Ankara, Van olmak &uuml;zere toplam 7 &#351;ehirde, 17 bini a&#351;k&#305;n &ccedil;al&#305;&#351;an ile m&uuml;&#351;teri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;

GENEL N&#304;TEL&#304;KLER;
<ul>
<li>Vardiyal&#305; sistemde &#351;irket ortam&#305;nda &ccedil;al&#305;&#351;abilecek,</li>
<li>En az Lise mezunu,</li>
<li>&#304;yi derece MS Office programlar&#305;n&#305; kullanabilen,</li>
<li>&#304;leti&#351;im becerileri geli&#351;mi&#351;, diksiyonu d&uuml;zg&uuml;n,</li>
<li>&#304;kna kabiliyeti y&uuml;ksek,</li>
<li>&Ccedil;&ouml;z&uuml;m odakl&#305;, Tak&#305;m &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n,</li>
<li>Dinamik, yo&#287;un tempoya ayak uydurabilecek,</li>
<li>Erkek adaylar i&ccedil;in askerli&#287;ini tamamlam&#305;&#351; ya da en az 2 y&#305;l tecilli</li>
</ul>
&#304;&#350; TANIMI

 Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar&#305;m&#305;zda, hedef odakl&#305;, kaliteli hizmet ve m&uuml;&#351;teri memnuniyeti anlay&#305;&#351;&#305;yla &ccedil;a&#287;r&#305;lar&#305; yan&#305;tlayacak, ekip arkada&#351;lar&#305; ar&#305;yoruz.</div></div></div>

Müşteri Temsilcisi - Ankara

Baker Hughes

<div>Are you a Field Specialist looking for a new challenge?
Do you enjoy being part of a successful team?
Join our Completions team
We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value.
Partner with the best
As a Field Specialist, you will play a vital role onsite with our customers. Leading the installation and maintenance activities, you will work with customers to troubleshoot issues and ensure safe and compliant installations. You will be the onsite expert, continually developing your knowledge and skills to deliver innovative solutions.
As a Field Specialist, you will be responsible for:<ul><li>
Running high risk applications in the Lower Completions Product Group</li><li>
Ensuring supplied equipment is compatible with all other equipment used for job</li><li>
Installing equipment in line with operating procedures to ensure flawless execution and minimizing down-time for our customers</li><li>
Providing front-line support with customer and accurately completing all paperwork prior to or upon completion of job</li><li>
Continuing to expand and apply application knowledge and expertise to include applications of increasing complexity and/or risk in Sand control systems and/or other product groups</li><li>
Conducting on-the-job training for some Lower Completions applications as required and handling special projects as assigned</li><li>
Providing technical guidance and mentoring junior team members to deliver projects within timeframes, scopes and budgets</li></ul>
Fuel your passion
To be successful in this role you should:<ul><li>
Have a technical degree in a related subject or have good, relevant industry experience</li><li>
Have at least 8 years&rsquo; experience in Lower Completions (Sand Control, Gravel Packing) and sufficient level of technical knowledge to be able to run/lead deepwater CHGP jobs,</li><li>
Be able to show a good general knowledge of well completions and the Oil and Gas industry</li><li>
Be a good team player and display good communication skills with fluency in English</li><li>
Be able to show a good working knowledge of Microsoft office</li></ul>
Work in a way that works for you
Contemporary work-life balance policies and wellbeing activities<ul><li>
Comprehensive private medical care options</li><li>
Safety net of life insurance and disability programs</li><li>
Tailored financial programs</li><li>
Additional elected or voluntary benefits</li><li>
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive</li></ul>
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input.
About Us:<div>
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward &ndash; making it safer, cleaner and more efficient for people and the planet.</div> 

Join Us:<div>
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let&rsquo;s come together and take energy forward. 
 
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</div></div>

Field Specialist - Sand Control Systems

Explore 166+ Customer support specialist in Ankara this December. Find roles across top companies and apply now to boost your career.