client acquisition specialist Jobs in Islamabad

client acquisition specialist

customer solutions manager Jobs in Islamabad

customer solutions manager

customer success specialist Jobs in Islamabad

customer success specialist

associate, client support Jobs in Islamabad

associate, client support

client systems technical support administrator Jobs in Islamabad

client systems technical support administrator

customer support specialist

DigitalTolk

<div>About DigitalTolk
DigitalTolk is an organization and company that works to make an impact. Our purpose is to give a voice to those who don&rsquo;t speak the local language; we arrange translators so that patients can get medical treatments in their new country and communicate with doctors. We arrange translators for crime victims so that they can get justice. Our job is to arrange interpreters through our platform for our customers. Our end customers are hospitals, courts/lawyers, and municipalities who communicate with refugees and other people in need. Our company purpose is to use technology to make the world a better place. And we&rsquo;re currently hiring developers to join us on this journey! We are a company based in Sweden with employees in all parts of the planet! 
The ideal candidate for the Customer Service Delivery Specialist role will have strong experience in customer support, issue resolution, and service optimization, with fluency in German and English. This role involves handling customer queries, ensuring smooth service delivery, and collaborating with internal teams to enhance customer satisfaction.
Job Description:<ul>
<li>
Provide high-quality customer support to Swedish-speaking clients via email, phone, and chat.</li>
<li>Manage customer inquiries, service requests, and issue escalations while ensuring timely resolution.</li>
<li>Handle translation document requests from customers, ensuring timely processing and quality assurance.</li>
<li>Work closely with internal teams to troubleshoot and resolve service-related issues efficiently.</li>
</ul><ul><li>Coordinate with translation suppliers, ensuring timely delivery and adherence to quality standards. 
<ul><li>Follow up on ongoing translation projects, addressing any delays or quality concerns.</li><li>Maintain accurate customer records and documentation in CRM systems.</li><li>Monitor key service metrics, ensuring compliance with SLAs (Service Level Agreements).</li><li>Identify process improvement opportunities to enhance service efficiency and customer satisfaction.</li><li>Provide proactive updates and follow-ups to customers, ensuring a seamless service experience.</li><li>Collaborate with cross-functional teams (operations, technical support, and product teams) to optimize service delivery.</li><li>Stay updated on product knowledge and industry best practices to deliver exceptional customer experiences.</li></ul></li>
</ul>
Qualifications &amp; Experience:<ul>
<li>
Fluency in Swedish and English (written and spoken) is required. 
<ul><li>Bachelor&rsquo;s degree in Business, Communications, or a related field is preferred.</li><li>3+ years of experience in a customer service, account management, or service delivery role.</li><li>Strong understanding of customer service principles, troubleshooting, and case management.</li></ul>
Technical &amp; Soft Skills: 
<ul><li>CRM Systems: Experience with platforms like Salesforce, Zendesk, or similar.</li><li>Communication: Excellent verbal and written communication skills in both Swedish and English.</li><li>Problem-Solving: Ability to handle customer concerns with a solution-oriented approach.</li><li>Service Optimization: Experience working with SLAs, KPIs, and customer feedback analysis.</li><li>Collaboration: Ability to work cross-functionally with internal teams.</li><li>Adaptability: Comfortable in a fast-paced, remote working environment.</li></ul> 
This role is ideal for a customer-centric professional who thrives in a dynamic environment and is passionate about delivering outstanding service to Swedish-speaking customers.</li></ul></div>

Remote- Customer Service Delivery Specialist (Swedish Speaker)

Abacus Outsourcing

Customer Service Specialist (CSS)&mdash;Walk-in Interviews at Abacus BPO, IslamabadWe are hiring dynamic customer service representatives for our ongoing international project(s). Candidates must be proficient in the English language.Bring an updated CV and CNIC. Interviews will be conducted on the spot.<ul><li>Location: Plot No. 348-352, Street No. 5, Near Wilson, I-9/3, Islamabad, Pakistan.</li><li>Walk-in Dates: 23-Aug-2025.</li><li>Timings: 11:00 AM - 5:00 PM</li></ul>Roles Available:<ul><li>Inbound Calls</li><li>International Projects</li></ul>Requirements:<ul><li>Strong verbal proficiency in English language is a must</li><li>O' Levels A-Levels/Intermediate/Bachelor&rsquo;s or above</li></ul>* Prior experience is not required.Benefits:<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Career growth</li></ul>Working Hours:<ul><li>5 days a week ( Sat/Sun Off )</li><li>9-hour shift</li></ul>Contact:<ul><li>Phone: 0329-3957952</li><li>Email: hr.isb@abacus-global.com</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Service Specialist (CSS) - Walk in Interviews for International Projects

Red Star Technologies Pvt. Ltd.

We are looking for a Customer Support Representative with strong English communication skills and a passion for helping others. In this role, you will be the first point of contact for our customers &mdash; ensuring their questions are answered, issues are resolved, and they receive an exceptional experience every time.Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, or chat in a professional and timely manner.</li><li>Provide accurate information about company products and services.</li><li>Resolve customer complaints effectively and follow up to ensure satisfaction.</li><li>Maintain detailed records of all interactions using internal systems.</li><li>Collaborate with internal teams to improve customer experience and service quality.</li><li>Identify opportunities to enhance support processes.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (Completed).</li><li>1&ndash;2 years of experience in a customer service or support role.</li><li>Excellent English communication skills &mdash; both verbal and written.</li><li>Strong interpersonal, problem-solving, and multitasking abilities.</li><li>Proficiency with computers and familiarity with CRM tools is a plus.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Growth and learning opportunities within the company.</li><li>Friendly and collaborative work environment.</li><li>Performance-based incentives.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Support Representative

ibex. Pakistan

<div>
 We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support Executive within the Operations department will assist customers with their questions, new orders, service delivery requirements, billing, and any other query.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelors or above
 </li>
 <li>
 Customer support and other job experience preferred
 </li>
 <li>
 Must be flexible to work in shifts
 </li>
 <li>
 Good Written and Verbal English Communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Collaborative mindset
 </li>
 <li>
 Customer service focus
 </li>
 <li>
 Hands-on-problem solving ability
 </li>
 <li>
 The ability to communicate technical information in a simple manner
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Respond to customers professionally to provide information about products and services, take/cancel orders, or obtain details of complaints
 </li>
 <li>
 Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms, and applications
 </li>
 <li>
 Follow up to ensure that appropriate actions were taken on customers&rsquo; requests. Ideally, aim for First Contact Resolution (FCR)
 </li>
 <li>
 Refer unresolved customer grievances or special requests to designated departments for further investigation
 </li>
 <li>
 Enhance organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments
 </li>
 </ul>
</div>

Customer Support Executive

Company: Abacus BPO, Islamabad Location: I-9/3, Islamabad , Pakistan Shift Timing: 6:00 PM &ndash; 3:00 AM (5 days a week) Salary: Rs. 60,000 &ndash; Rs. 75,000/month Start Date: Immediate openings availableJob Overview: We&rsquo;re hiring enthusiastic Customer Service Specialists for international voice-based projects. If you're fluent in English and eager to work in a fast-paced environment, this is your chance to grow with a leading global team.Who Should Apply:<ul><li>Fresh graduates or students with O/A Levels, Intermediate, or Bachelor&rsquo;s degree</li><li>Strong command of spoken English (neutral or US accent preferred)</li><li>Willing to work night shifts and in-office (Islamabad)</li><li>Energetic, punctual, and customer-focused</li></ul>Key Responsibilities:<ul><li>Respond promptly and accurately to customer inquiries, delivering effective and timely solutions.</li><li>Establish and nurture strong customer relationships to uphold service excellence.</li><li>Monitor, communicate, and resolve service-related issues efficiently while maintaining a strong focus on customer satisfaction.</li><li>Consistently ensure the delivery of a superior customer experience, contributing to high Quality Assurance (QA) standards.res</li></ul>Important Notes:<ul><li>This is a voice-based customer service role &ndash; strong spoken English is essential</li><li>On-site position only &ndash; remote work is not available</li><li>Night shift is mandatory</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives</li><li>Medical insurance coverage</li><li>Career development and growth opportunities</li><li>Friendly and professional work environment</li></ul>About Us: Abacus Consulting has been providing innovative business solutions for over 35 years. With a strong commitment to excellence and collaboration, we support organizations in unlocking their full potential through technology and talent.How to Apply:Apply via Indeed or send your CV directly on Whatsapp at 03485616568For queries, call: 051 &ndash; 8746130Job Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>Are you available to work in night shift? </li><li>Are you fluent in spoken English language? </li></ul>Work Location: In person

Customer Service Specialist - US Campaign, Night Shift, Islamabad

ProtoCall Outsource

Job Title: Customer Support Representative (ON-SITE JOB)Job Description: We are a leading inbound contact centre working with taxi companies across the UK. We are looking for motivated and customer-oriented individuals to join our team as Inbound Contact Centre Representatives.Responsibilities:<ul><li>Handle inbound calls and inquiries from taxi customers and drivers</li><li>Assist with booking and dispatching taxi services</li><li>Provide exceptional customer service and support</li><li>Handle and resolve customer complaints and concerns</li><li>Maintain accurate and up-to-date records of customer interactions</li><li>Follow company policies and procedures for quality assurance and compliance</li></ul>Requirements:<ul><li>Excellent communication skills, both verbal and written</li><li>Ability to multitask and prioritize in a fast-paced environment</li><li>Strong problem-solving and decision-making abilities</li><li>Ability to work flexible hours, including weekends and holidays</li><li>Experience in a customer service or call centre role preferred</li><li>Knowledge of the taxi industry or transportation logistics a plus</li><li>Its an office based job and work from home will NOT be considered</li></ul>Office Location: Phase 6, Bahria Town, IslamabadWe offer a competitive salary, comprehensive training, and opportunities for career advancement. If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we want to hear from you.To apply, please submit your resume.Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs50,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Minimum 1 year contract</li></ul>Experience:<ul><li>Call Centre: 1 year (Required)</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>

Customer Support Representative required for UK based Taxi Companies

confidentioal

Overview: We are looking for a Customer Service Representative (CSR) who can professionally handle inbound and outbound calls related to office and print equipment. The ideal candidate will confidently communicate with corporate and industrial clients, manage service queries, and pitch our printing and office solutions in a professional, engaging manner.Key Responsibilities:<ul><li>Handle inbound and outbound calls from corporate, industrial, and office clients regarding printers, copiers, and office equipment.</li><li>Provide information on products, rental plans, maintenance services, and technical support.</li><li>Professionally pitch printing solutions and office equipment packages to clients.</li><li>Maintain detailed call records and follow up on leads, service requests, and inquiries.</li><li>Coordinate with the sales and technical teams to ensure client satisfaction and timely responses.</li><li>Build and maintain strong client relationships through effective communication.</li></ul>Requirements:<ul><li>Intermediate or Bachelor&rsquo;s degree.</li><li>Excellent verbal communication in English and Urdu.</li><li>Confident in speaking with corporate-level clients.</li><li>Prior experience in call handling or customer service (especially in the printing/IT sector) is a plus.</li><li>Knowledge of printers, copiers, scanners, and office equipment will be highly preferred.</li><li>Self-motivated with a professional tone and sales-oriented mindset.</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Representative (CSR)

Explore 501+ Customer support specialist in Islamabad this November. Find roles across top companies and apply now to boost your career.