customer support officer Jobs in Islamabad

customer support officer

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associate client support ciq Jobs in Islamabad

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associate, channels tech specialists Jobs in Islamabad

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customer support specialist

Abacus Outsourcing

Job Description:Managing customer service inquiries for our international clients over the phone&middot; Identifying and assessing customers&rsquo; needs to achieve satisfaction&middot; Build sustainable relationships and trust with customer accounts through open and interactive communication&middot; Follow communication procedures, guidelines and policiesRequirements :&middot; The applicants must possess exceptional writing skills and fluency in spoken English&middot; The applicants must have strong communication &amp; interpersonal skills&middot; Experience in international customer support/call centres is a plus&middot; Candidates with O/A Level educational background or Graduates will be preferredPackage Details&middot; Basic: Rs.60,000/- per month&middot; Incentive: Rs.15000/- Performance based incentive&middot; Shift Timings: (Night)&middot; Working days: 5 days a week; Weekends Off.Job Type: Full-timeWork Location: In person

Customer Service Specialist

Think Higher Consultants

The Customer Service Representative is responsible for providing excellent customer service to clients while supporting daily administrative operations of the visa consultation firm. This role serves as the first point of contact for clients and requires strong communication skills, discipline, and a professional approach to handling sensitive information.Customer Service Responsibilities:&middot; Greet clients professionally and respond to inquiries via phone, email, and in person&middot; Provide accurate information about visa consultation services and appointment procedures&middot; Schedule, confirm, and manage client appointments&middot; Follow up with clients regarding documentation, payments, and application status&middot; Handle client concerns or complaints in a polite and professional manner&middot; Maintain confidentiality of client personal and immigration-related informationAdministrative Responsibilities:&middot; Maintain and organize client records, files, and documentation&middot; Assist consultants with case-related administrative tasks&middot; Prepare basic reports, data entries, and correspondence&middot; Manage office supplies and support daily office operations&middot; Coordinate with internal departments to ensure smooth workflow&middot; Ensure compliance with company policies and proceduresQualifications&middot; Bachelor&rsquo;s degree&middot; 1&ndash;3 years of experience in customer service or administrative roles (experience in visa/immigration or service industry preferred not mandatory)&middot; Good fluency in English (spoken and written) is mandatory&middot; Strong interpersonal and communication skills&middot; Well-disciplined, punctual, and professional in appearance and conduct&middot; Basic computer skills&middot; Ability to multitask and work under pressureJob Type: Full-timePay: Rs55,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Service Representative

UNIVERSAL LOGISTICS SERVICES (PRIVATE) LIMITED

We&rsquo;re Hiring &ndash; Customer Service Officer (Islamabad) Join us as a Customer Service Officer and be part of a dynamic team driving world-class service in the logistics industry!What We&rsquo;re Looking For: 1. 1&ndash;2 years of experience in customer service (logistics/courier experience is a plus) 2. Bachelor's Degree is must. 3. Ability to handle calls, emails, and customer queries with professionalism 4. Team player with a proactive approachWhat You&rsquo;ll Do: -Support customers with import/export queries &amp; shipment updates -Ensure timely resolution of issues and complaints -Provide leads to sales from customer interactions -Create airway bills and coordinate with operations teamsLocation: Main Faqir Aipee Road, I-11/3, Islamabad Apply Now: Send your CV to upspakistanhr@ups.comJob Type: Full-timePay: Rs50,000.00 - Rs55,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Work Location: In person

Customer Service Officer

The Customer Support Officer is responsible for providing excellent customer service to clients while supporting daily administrative operations of the visa consultation firm. This role serves as the first point of contact for clients and requires strong communication skills, discipline, and a professional approach to handling sensitive information.Key ResponsibilitiesCustomer Service Responsibilities:&middot; Greet clients professionally and respond to inquiries via phone, email, and in person&middot; Provide accurate information about visa consultation services and appointment procedures&middot; Schedule, confirm, and manage client appointments&middot; Follow up with clients regarding documentation, payments, and application status&middot; Handle client concerns or complaints in a polite and professional manner&middot; Maintain confidentiality of client personal and immigration-related informationAdministrative Responsibilities:&middot; Maintain and organize client records, files, and documentation&middot; Assist consultants with case-related administrative tasks&middot; Prepare basic reports, data entries, and correspondence&middot; Manage office supplies and support daily office operations&middot; Coordinate with internal departments to ensure smooth workflow&middot; Ensure compliance with company policies and proceduresQualifications&middot; Bachelor&rsquo;s degree&middot; 1&ndash;3 years of experience in customer service or administrative roles (experience in visa/immigration or service industry preferred not mandatory)&middot; Good fluency in English (spoken and written) is mandatory&middot; Strong interpersonal and communication skills&middot; Well-disciplined, punctual, and professional in appearance and conduct&middot; Basic computer skills&middot; Ability to multitask and work under pressureJob Type: Full-timeWork Location: In person

Customer Support Officer

The Customer Support Officer is responsible for delivering excellent customer service to clients while supporting the daily administrative operations of the visa consultation firm. This role acts as the primary point of contact for clients and requires strong communication skills, professionalism, and the ability to handle sensitive information with confidentiality.Key Responsibilities:<ul><li>Welcome clients professionally and respond to inquiries via phone, email, and in person</li><li>Provide accurate guidance regarding visa consultation services and appointment procedures</li><li>Schedule, confirm, and manage client appointments efficiently</li><li>Follow up with clients regarding required documentation, payments, and application status</li><li>Address client concerns or complaints politely and professionally</li><li>Maintain strict confidentiality of client personal and immigration-related information</li></ul>Administrative Responsibilities:<ul><li>Maintain and organize client records, files, and documentation</li><li>Support consultants with case-related administrative tasks</li><li>Prepare basic reports, perform data entry, and draft correspondence</li><li>Monitor office supplies and assist in daily office operations</li><li>Coordinate with internal departments to ensure smooth workflow</li><li>Ensure compliance with company policies and procedures</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree</li><li>1&ndash;3 years of experience in customer service or administrative roles (experience in visa/immigration or service industry preferred but not mandatory)</li><li>Good fluency in English (spoken and written) is mandatory</li><li>Strong interpersonal and communication skills</li><li>Disciplined, punctual, and professional in appearance and conduct</li><li>Basic computer proficiency</li><li>Ability to multitask and work effectively under pressure</li></ul>Job Type: Full-timeWork Location: In person

Wyxan

Wyxan is a forward-thinking IT solutions company powered by innovation and expertise. Our team of talented developers, designers, and strategists collaborates to deliver cutting-edge technology solutions that help businesses streamline operations, scale efficiently, and achieve sustainable growth.Role OverviewWe are seeking highly motivated, detail-oriented, and experienced Customer Support Representatives with excellent English communication skills to join our operations team. This role involves real-time monitoring of field personnel, maintaining consistent communication with on-site team members, and ensuring compliance with operational protocols. The ideal candidate will be proactive, responsible, and capable of handling time-sensitive situations with confidence and clarity.Key Responsibilities:<ul><li>Monitor real-time activity of field personnel and ensure timely completion of check-ins, reports, and assigned duties.</li><li>Promptly contact on-site staff via phone when scheduled tasks or check-ins are missed, and ensure corrective action is taken.</li><li>Maintain accurate logs of all communications and operational updates.</li><li>Respond to inquiries and concerns from clients, providing timely and professional support.</li><li>Escalate operational issues to management when necessary.</li><li>Collaborate with internal teams to ensure smooth daily operations.</li><li>Prepare daily shift reports and summaries of any issues or incidents.</li><li>Follow up with field personnel to confirm task completion and service quality.</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills in English.</li><li>Strong sense of responsibility and ability to work independently.</li><li>Previous experience in customer support, dispatch, or operations monitoring preferred.</li><li>Ability to multitask and remain calm under pressure.</li><li>Strong problem-solving skills and attention to detail.</li><li>Comfortable making phone calls and addressing operational issues in real time.</li><li>Flexible to work various shifts, including weekends and nights.</li></ul>Preferred Qualifications:<ul><li>Experience in the security, logistics, or service industry is a plus.</li><li>Familiarity with workforce tracking or scheduling platforms.</li></ul>Why Join Wyxan<ul><li>Fuel allowance</li><li>Leave encashment</li><li>Medical coverage</li><li>Work with a growing, ambitious team</li><li>Creative freedom to shape and grow the brand&rsquo;s voice</li><li>Flexible and collaborative work environment</li></ul>Location: Gulberg Greens, IslamabadJob Type: Full-timeExperience:<ul><li>Customer Support Representative: 2 years (Preferred)</li></ul>Location:<ul><li>Islamabad (Preferred)</li></ul>Work Location: In person

Client Support Specialist

ASK Development

Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:45K (Performance based incentives)Educational Requirement:Minimum Graduation or IntermediateApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

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Explore 333+ Customer support specialist in Islamabad this February. Find roles across top companies and apply now to boost your career.

333 customer support specialist jobs In Islamabad

Customer Service Specialist

Customer Service Representative

Customer Service Officer

Customer Support Officer

Customer Support Officer

Client Support Specialist

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