cyber security manager

Coca-Cola HBC

<div>
 
 
 Department:
 
 Enabling Technology, Digital &amp; Technology Platform Services.
 
 
 
 Location:
 
 Egypt, Cairo.
 
 
 
 
 
 A multinational organization is seeking an experienced
 
 Senior Virtual Desktop Engineer
 
 to provide Level 3 support and development for enterprise virtual workplace platforms, including Azure Virtual Desktop (AVD), Microsoft Dev Box, Windows 365, and Citrix environments. The role will focus on delivering a secure, reliable, and high-performing virtual desktop experience for end users, while driving automation, modernization, and continuous improvement across the Digital Workplace landscape.
 
 
 
 
 
 
 YOUR KEY RESPONSIBILITIES:
 
 
 
 &bull; Provide Level 3 operational support for Azure Virtual Desktop, Microsoft Dev Box, Windows 365, and Citrix Virtual Apps &amp; Desktops environments.
 
 
 &bull; Manage and optimize host pools, images, policies, user assignments, session hosts, and capacity planning across VDI platforms.
 
 
 &bull; Develop and enhance cloud-based virtual desktop solutions to improve scalability, resilience, and user experience.
 
 
 &bull; Troubleshoot complex VDI-related issues, including connectivity, authentication, performance, profiles, printing, and application delivery, working closely with Service Desk and Level 2 Operational Support teams.
 
 
 &bull; Deploy and maintain golden images, application packages, OS updates, and security patches while minimizing user disruption.
 
 
 &bull; Automate VDI administration tasks using PowerShell, Azure Automation, Citrix scripting tools, and other automation platforms.
 
 
 &bull; Collaborate with Cyber Security teams to implement secure access controls, Conditional Access, MFA, and endpoint protection policies.
 
 
 &bull; Coordinate and collaborate with 3rd party vendors to resolve complex issues and improve platform stability.
 
 
 &bull; Manage and optimize Nerdio Manager for Enterprise to automate Azure Virtual Desktop operations, including host pool scaling, image management, cost optimization, patching, and simplified administration of the virtual desktop environment.
 
 
 &bull; Work with Nexthink Digital Employee Experience, Azure Monitor, Dynatrace, Citrix Director, or similar tools to proactively identify performance issues and improve user experience.
 
 
 &bull; Support migrations and modernization initiatives, including transition from legacy Citrix platforms to Microsoft cloud-based virtual desktop solutions.
 
 
 &bull; Support the integration between VDI platforms and ServiceNow, ensuring accurate CI data, request automation, and lifecycle tracking.
 
 
 Maintain technical documentation, standard operating procedures, and knowledge base articles.
 
 
 
 
 
 
 ARE THESE YOUR SECRET INGREDIENTS?
 
 
 
 &bull; Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.
 
 
 &bull; 7 years of experience in Virtual Desktop Infrastructure, End User Computing, or Workplace Platform Engineering.
 
 
 &bull; Strong expertise in Azure Virtual Desktop (AVD), Windows 365, Microsoft Dev Box, and Citrix environments.
 
 
 &bull; Strong expertise with Nerdio Manager for Enterprise, including host pool automation, autoscaling, image management, patching, and Azure cost optimization.
 
 
 &bull; Strong knowledge of Windows multi-session environments, image lifecycle management, host pool sizing, and performance tuning.
 
 
 &bull; Experience with FSLogix profile management, login optimization, and user session performance troubleshooting.
 
 
 &bull; Hands-on experience with PowerShell scripting, Azure Automation, and infrastructure automation for VDI administration.
 
 
 &bull; Strong understanding of Microsoft Azure services relevant to VDI, including networking, storage, identity, monitoring, and cost management.
 
 
 &bull; Solid knowledge of Active Directory / Entra ID, Group Policy, Conditional Access, and identity management concepts.
 
 
 &bull; Familiarity with Nexthink Digital Employee Experience, Azure Monitor, Dynatrace, Citrix Director, and ServiceNow is a strong advantage.
 
 
 &bull; Understanding security best practices for virtual desktop platforms, including MFA, privileged access, hardening standards, and vulnerability remediation.
 
 
 &bull; Experience supporting migrations or modernization programs from legacy Citrix / on-prem VDI to cloud-based virtual desktop services.
 
 
 &bull; Experience working in an Agile / SAFe environment and contributing to continuous improvement initiatives.
 
 
 &bull; Strong analytical and problem-solving skills, with the ability to work independently in complex enterprise environments.
 
 
 &bull; Excellent communication skills with both technical and non-technical stakeholders.
 
 
 &bull; Fluent in written and verbal English
 
 
 
 
 
 
 ABOUT YOUR NEW TEAM:
 
 
 
 We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.
 
 
 We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.
 
 
 We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don&rsquo;t have the perfect experience. We have faith in what every person can be.
 
 
 And although we have so much to be proud of, we always stay humble. We believe the real magic happens &ndash; for us and for you &ndash; when we OPEN UP.
 
 
 
 
 
 
 AT COCA-COLA HBC, DIVERSITY HELPS US THRIVE
 
 
 
 At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.
 
</div>

Senior Virtual Desktop Engineer

Click Group

About the RoleWe are looking for a highly motivated Junior Product Manager to join our Security Portfolio team. This is an entry-level role designed for an individual who is passionate about cybersecurity and wants to build a career in product management.   You will support the strategic execution of our vendor partnerships with industry leaders, including Fortinet, Palo Alto Networks, Kaspersky, and CrowdStrike. Working under the direct supervision of senior team members, you will serve as the operational engine of the product team managing data, enabling sales, and analyzing the competitive landscape to help drive our go-to-market efforts. Key ResponsibilitiesMarket Research &amp; Intelligence<ul><li>Conduct basic market research and competitive analysis for assigned security products (Fortinet, Palo Alto, Kaspersky, CrowdStrike) within the Middle East market.</li><li>Monitor competitor pricing, product announcements, and channel strategies to provide actionable insights to the senior management team.</li></ul> Sales Enablement Support<ul><li>Assist in the creation of sales enablement tools, including battle cards, competitor comparison sheets, FAQs, and product presentation materials for the sales and technical pre-sales teams.</li><li>Help coordinate product training sessions for internal sales staff to ensure they are up-to-date on the latest features and licensing models.</li></ul> Product &amp; Vendor Operations<ul><li>Maintain accurate product catalogs, price lists, and licensing information within internal systems (e.g., CRM/ERP) to ensure data integrity.</li><li>Assist in tracking vendor certification requirements, partner tier compliance, and rebate programs to ensure the organization maximizes its partner profitability.</li></ul> Go-to-Market Execution<ul><li>Support the Senior Product Manager in the administrative tasks related to product launches and marketing campaigns.</li><li>Collaborate with the marketing team to ensure product collateral is aligned with current vendor branding guidelines.</li></ul> Required Competencies (Technology Focus)To succeed in this role, you do not need to be an engineer, but you must have a curiosity for technology. A foundational understanding of the following is required:<ul><li>Fortinet: Basic understanding of the Fortinet "Security Fabric" positioning, awareness of the FortiGate firewall series, and knowledge of FortiGuard subscription models.</li><li>Palo Alto Networks: Familiarity with Palo Alto’s Strata (Network Security) positioning and the concept of subscription-based security services (Threat Prevention, URL Filtering).</li><li>Endpoint Security: Understanding of the difference between traditional Anti-Virus, Endpoint Detection and Response (EDR), and Extended Detection and Response (XDR). Familiarity with basic licensing metrics (per endpoint, per user) for Kaspersky and CrowdStrike.</li></ul> Qualifications &amp; RequirementsEducation &amp; Experience:<ul><li>Bachelor’s degree in Business, Marketing, Information Technology, or a related field.</li><li>1 to 3 years of experience in IT sales, IT marketing, channel administration, or a junior product/operations role. (Internships with a focus on IT/cybersecurity will be considered).</li></ul> Certifications (Preferred but not mandatory):<ul><li>Foundational vendor sales certifications are a strong plus (e.g., Fortinet NSE 1-2, CrowdStrike Sales Professional, Palo Alto Networks Sales Certification).</li></ul> Soft Skills:<ul><li>Strong analytical mindset with the ability to interpret sales data and market trends.</li><li>Excellent written and verbal communication skills.</li><li>High attention to detail, especially regarding product data and pricing accuracy.</li><li>Basic understanding of IT distribution models and channel sales cycles.</li></ul> Key Performance Indicators (KPIs)<ul><li>Data Accuracy: 100% accuracy in maintaining product catalogs and price lists.</li><li>Sales Enablement: Timely delivery of requested sales tools (battle cards, FAQs) to the sales team.</li><li>Vendor Compliance: 100% on-time completion of vendor certification tracking and rebate submissions.</li><li>MDF Support: Successful administrative support for Market Development Fund (MDF) claims.</li></ul> What We Offer<ul><li>A clear career progression path into a Senior Product Manager role.</li><li>Exposure to leading global cybersecurity vendors and technologies.</li><li>Hands-on mentorship from senior product leaders.</li></ul>

Junior (Associate) Product Manager – Security Portfolio

Sonata Software

<div>
 
 
 CSA GD Job Description for Windows Server &amp; Client along with SCCM &amp; Intune. (Egypt)
 
 
 
 We are seeking a highly skilled and experienced Platforms Architect to join our team. The ideal candidate will have extensive knowledge and hands-on experience with
 
 Windows Server &amp; Client along with SCCM &amp; Intune. (Above 10 yrs experience with English and Arabic)
 
 
 
 
 Windows Server.
 
 
 
 The Microsoft Platform Engineer (Client, servers and virtualization) Engineer role requires knowledge and experience in a number of the following technologies/areas:
 
 <ul>
 <li>
 Experience with Deployment technologies like WDS, MDT, High Availability technologies like storage Backup Hyper-V.
 </li>
 <li>
 Expertise on Storage SAN NAS DAS understanding of storage stack its architecture.
 </li>
 <li>
 Virtualization (Hyper-V) : Monolithic and Microkernel, Hyper-V ring Architecture.
 </li>
 <li>
 VHD and AVHDX Merging Checking integrity with its differencing chain.
 </li>
 <li>
 Failover, Planned Failover, Test Failure, Unplanned Failover.
 </li>
 <li>
 Hyper-V Migration.
 </li>
 <li>
 Windows as a service with its deployment rings concepts, co-management with MEMCM is an added advantage.
 </li>
 <li>
 Troubleshooting windows updates issues and understanding of Component based servicing.
 </li>
 <li>
 Understanding of Patch Management and experience with Windows Server Update Services (WSUS).
 </li>
 <li>
 Windows Server Operating System knowledge which includes understanding of NTFS/Share Permissions, File Sharing, Performance Monitoring, Event logging, Task Manager, Windows Firewall, User and Group Management.
 </li>
 <li>
 Understanding of WMI and familiarity with WMI queries
 </li>
 <li>
 Active Directory concepts such as Kerberos, LDAP, Sites and Security Groups.
 </li>
 <li>
 Understanding of TCP/IP and other networking services: DNS, WINS, DHCP, Routing.
 </li>
 <li>
 Exceptional Problem-Solving and Communication Skills - Spoken and written English (including technical writing).
 </li>
 </ul>
 
 
 
 
 
 Windows client
 
 
 
 Role type Customer Engineer - CSA Skills Required Broad knowledge of Windows Server &amp; Windows 10 and Windows 11 platforms, including deployment, management, and troubleshooting.
 
 
 Expertise in Windows 365, providing seamless hybrid work environments by integrating with Azure Virtual Desktop.
 
 
 Proficiency in Microsoft Intune for device management, including application deployment, security baselines, and dynamic provisioning.
 
 
 Experience with Windows Hello for Business, Windows Sandbox Management, and Endpoint Analytics for Windows 11.
 
 
 Ability to manage and configure Windows 365 Cloud PCs, ensuring consistent and uninterrupted work experiences.
 
 
 Windows &amp; Cloud Environments Windows 10/11 &ndash; Deployment, configuration, troubleshooting
 
 
 Windows 365 Cloud PC
 
 
 &ndash; Provisioning, optimization, licensing, and performance tuning Entra ID (Azure AD) Hybrid Join &amp; Entra Join
 
 
 &ndash; Configuration and troubleshooting Windows Update for Business (WUFB)
 
 
 &ndash; Update compliance and management LAPS (Local Administrator Password Solution) &amp; Windows LAPS
 
 
 &ndash; Configuration, management, and differences KMS / MAK Licensing / Cloud-based licensing
 
 
 &ndash; For W365 and traditional enterprise activation Virtual Desktop &amp; Cloud Solutions Windows 365 vs. Azure Virtual Desktop (AVD)
 
 
 &ndash; Use case comparison and best practices Networking &amp; Bandwidth Tuning
 
 
 &ndash; Optimizing Cloud PC performance Security &amp; Compliance Microsoft Defender for Endpoint (MDE)
 
 
 &ndash; Security policies, monitoring, and integrations Conditional Access &amp; Device Compliance
 
 
 &ndash; Enforcing security baselines (GPOs, Intune at a high level) BitLocker &amp; Windows Hello for Business
 
 
 &ndash; Encryption and authentication Security Standards &amp; Baselines
 
 
 &ndash; NIST 800-53, Zero Trust principles Application Management &amp; Deployment Winget &amp; MSIX Packaging
 
 
 &ndash; Modern app deployment Microsoft Store for Business (MsFB) Private Store Deprecation
 
 
 &ndash; Transition planning Identity &amp; Authentication Entra AD (Azure AD) &amp; Hybrid Join
 
 
 &ndash; When and how to use them Single Sign-On (SSO) &amp; Multi-Factor Authentication (MFA)
 
 
 &ndash; Securing endpoints RBAC (Role-Based Access Control)
 
 
 &ndash; Ensuring scoped access Networking &amp; Connectivity VPN &amp; Always-On VPN
 
 
 &ndash; Secure remote access Cloud PC Networking
 
 
 &ndash; Latency, bandwidth, and connectivity considerations Wi-Fi Authentication
 
 
 &ndash; 802.1X, certificate-based authentication DNS, DHCP, Firewall Basics
 
 
 &ndash; Endpoint connectivity essentials Monitoring &amp; Troubleshooting Windows Event Logs Perf Logs &amp; Defender Logs
 
 
 &ndash; Digging into issues Performance Monitoring
 
 
 &ndash; Task Manager, Resource Monitor, Sysinternals tools Remote Troubleshooting
 
 
 &ndash; Quick Assist, Remote Desktop Other Essential Skills Problem-Solving Mindset
 
 
 &ndash; Can diagnose and resolve complex issues Scripting &amp; Automation
 
 
 &ndash; PowerShell for automation and remediation Documentation &amp; Knowledge Sharing
 
 
 &ndash; Creating technical guides and best practices Collaboration
 
 
 &ndash; Working cross-functionally with security, networking, and IT teams User-Centric Approach
 
 
 &ndash; Balancing security and usability Optional Skills 8+ years&rsquo; experience with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and/or government customer base, and advanced troubleshooting
 
 
 
 SCCM/Intune Customer Engineer
 
 
 
 We are looking for a SCCM/Intune Customer Engineer to provide technical support for Microsoft Endpoint Configuration Manager (SCCM) and Microsoft Intune environments. This role focuses on assisting customers with request resolution, troubleshooting, and day-to-day operational support, helping ensure reliable endpoint management across on-premises and cloud-based devices.
 
 
 Key Responsibilities
 
 
 &bull; Responsibilities include, but are not limited to, the following examples:
 
 
 &bull; Provide Tier 3 support to customers for technical requests related to SCCM and Intune environments.
 
 
 &bull; Proactively review customer concerns and provide recommendations to improve endpoint management, user experience, and policy compliance.
 
 
 &bull; Investigate and resolve requests related to:
 
 
 &bull; - SCCM: application deployment, task sequences, driver packages, software update groups (SUGs), boundaries and boundary groups, distribution point health, and client push installation.
 
 
 &bull; - Intune: device compliance policies, configuration profiles, app protection policies, Autopilot deployment profiles, and co-management setup.
 
 
 &bull; Support mobile device management (MDM) requests, including:
 
 
 &bull; - Enrollment and management of iOS, Android, and Windows 10/11 devices.
 
 
 &bull; - Mobile app deployment via Intune (store apps, LOB apps, and web links).
 
 
 &bull; - Addressing customer requests related to enrollment challenges, access configurations, and policy enforcement across mobile platforms.
 
 
 &bull; Assist customers with transitioning workloads from SCCM to Intune, including Windows Update for Business, endpoint security, and app deployment.
 
 
 &bull; Analyze logs and diagnostics (e.g., CMTrace, Event Viewer, Intune troubleshooting blade, MDM Diagnostic stool) to identify root causes and resolve requests efficiently.
 
 
 &bull; Provide clear, professional technical guidance to customers and internal teams, adjusting communication style based on audience and context.
 
 
 &bull; Document support requests, investigation steps, resolutions, and known best practices.
 
 
 &bull; Collaborate with engineering or escalation teams when advanced troubleshooting or deeper investigation is required.
 
 
 
 
 
 Soft Skills &amp; Presentation skills
 
 
 &bull; Strong communication skills with the ability to translate complex technical topics into simple, customer-friendly language.
 
 
 &bull; Active listening and empathy when engaging with end users or customer teams.
 
 
 &bull; Adaptable and calm under pressure, especially when working with high-impact or time-sensitive support requests.
 
 
 &bull; Excellent time management, prioritization, and follow-through. &bull; Strong sense of ownership and accountability for customer experience and outcomes.
 
 
 &bull; Collaborative mindset with a willingness to work cross-functionally to drive resol
 
 
 
 
 
 Good to have : Azure certifications (Azure Solutions Architect Expert; Azure Security Engineer Associate; Azure Administrator Associate)
 
 
 Understanding of competitor clouds and how they compare to Microsoft solutions.
 
 
 Technical experience with hybrid infrastructures, architecture designs, and technology management.
 
 
 Proven track record in successfully planning, deploying, operating, and optimizing cloud environments.
 
 
 Advanced Microsoft certifications are preferred.
 
</div>

Customer Solutions Architect

Air Arabia

<div>
 
 Job Purpose
 
 
 
 To conduct assigned flights in accordance with the detailed provisions of the Airline Operational Manual and in compliance with the respective civil aviation authority-related regulations. He/she must ensure ultimate safety, security, and efficiency are achieved throughout all operated flights; supports and guide the flight/cabin crew, handle emergencies and ad-hoc scenarios effectively, and take control over the flight to ensure successful performance and positive corporate image
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Flies the assigned aircraft from one destination to another in accordance with the given schedules and approved flight plans; carries his/her duties and acts as the ultimate responsible for the aircraft during the assigned flights taking into account the following key factors, in order of priority:
 
 
 </li>
 </ul>
 i. Safety
 
 
 ii. Efficiency
 
 
 iii. Passenger comfort
 
 
 <ul>
 <li>
 Ensures that assigned flights are conducted in accordance with the detailed provisions of the Airline&rsquo;s Operations Manual and regulations. At all times, implements, monitors and maintains the procedures necessary to ensure the safe and smooth operation of the aircraft undertaken.
 </li>
 <li>
 Ensures timely attendance, proper grooming, fitness and legality of self and Flight Crew for the assigned flights. Conducts pre- flight &ldquo;Briefing&rdquo; to ensure members are acknowledged with flight details; continuously ensures briefing is properly done prior to each action as per the adopted procedures.
 </li>
 <li>
 Liaises with co-pilots (First Officer and Second Officer) and Dispatch Team prior to each flight ensuring flight/cabin crew members are well prepared and provided with required information, this includes aircraft technical status, route preferences, weather, fuel, weight, distribution of roles, etc.
 </li>
 <li>
 Ensures, within the safety constraints as detailed in the relevant sections of the Airline&rsquo;s Operations Manual, that the aircraft is flown so as to make most efficient and effective use of fuel during the flight.
 </li>
 <li>
 Ensures the required safety, security, fuel, and transit checks are carried for each flight by the Flight/Cabin assigned crew members before, during and post each flight. Takes necessary action and directs the crew on how to react in case of safety or security irregularities; decides on escalations if needed.
 </li>
 <li>
 Cooperates with the Maintenance Engineers to confirm the aircraft technical status and ensure its suitability to fly; seeks the support of MCC and MROs to raise possible concerns and identify any defects or technical issues; implements the rectification or corrective measure immediately where applicable.
 </li>
 <li>
 Makes sure all the needed documents and technical logs are loaded with necessary accurate data as per the Airline and civil aviation authority regulations and adopted procedures. This includes the technical logbook, journey book, boarding sheets, reports, etc.
 </li>
 <li>
 Ensures that the Airline Operations Manual is distributed, accounted for, maintained, kept up to date, understood and complied with by Flight Crew.
 </li>
 <li>
 Keeps himself/herself up-to-date with the legal requirements of the different regulatory bodies such as, civil aviation authority, Airbus Company and any other relevant regulatory body relating to flights and Flight Crew.
 </li>
 <li>
 Undertakes additional, ground based tasks such as Safety Officer or Security Officer, as directed by the line manager and in accordance with the provisions of Part A of the Airline&rsquo;s Operations Manual.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Appropriate ATPL License is a must.
 </li>
 <li>
 He/she must pass the technical/psychometric assessment for Pilots as per the Airline and respective civil aviation authority standards.
 </li>
 <li>
 He/she must pass the Medical Fitness check-up carried for the Pilots as per the Airline and respective civil aviation authority standards.
 </li>
 <li>
 Training in safety and emergency response is essential &ndash; a formal qualification is an advantage.
 </li>
 <li>
 Basic Airport, security procedures and regulations training is an advantage.
 </li>
 <li>
 Crew Resources Management Training is considered an advantage.
 </li>
 <li>
 IATA principles &amp; standards relating to security is an advantage.
 </li>
 <li>
 Proficient in Aircraft systems, proficient in Microsoft Office
 </li>
 <li>
 Very good in written and verbal communication skills, Technical reports writing, presentations, etc.
 </li>
 <li>
 Very good in English Language (other local languages in country of employment are an advantage)
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 He/she must have completed a minimum of 4000 hours of flying an aircraft, Airbus 320 is preferred.
 </li>
 <li>
 Experience with low-cost airline is highly desirable.
 </li>
 <li>
 Possesses acceptable industry knowledge in aircraft systems and operating procedures.
 </li>
 <li>
 He/she must possess needed knowledge and exposure to handle any other role delegated to him/her such as security or safety related roles as required by the Airline and respective civil aviation authority regulations.
 </li>
 <li>
 Exposure to QA/Safety/Security/Audit procedures and practices related to and affecting Flight Operations.
 </li>
 <li>
 Capable of implementing policies, procedures, and manuals as per approved standards and regulations.
 </li>
 <li>
 Capable to perform in a changing environment with heavy work-load schedules and ad-hoc scenarios.
 </li>
 <li>
 Composed, self-confident and focused, capable of handling emergencies and threats with efficiency.
 </li>
 <li>
 Proven skills in analysing data, identifying pitfalls and recommending cost-effective solutions.
 </li>
 <li>
 Cost-oriented, possesses effective problem solving and decision-making skills.
 </li>
 <li>
 High accuracy and attention to both results and details.
 </li>
 <li>
 Employs technical expertise and interpersonal relations to support company&rsquo;s objectives.
 </li>
 <li>
 Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
 
 
 </li>
 </ul>
 "Applications are welcome from both Egyptians and non-Egyptians."
</div>

Type Rated Captain - Airbus 320- Egypt

Accenture

<div>
 
 Accenture Technology:
 
 
 
 Through unmatched industry expertise, cutting-edge technologies from our ecosystem partners and startups, and the largest delivery network in the world, we deliver customized solutions to solve the most complex business challenges. With over 100 innovation hubs worldwide, we empower clients to innovate at speed and scale, transforming their businesses to stay ahead of the curve. Harness innovation, intelligence, and industry experience along with the latest technologies to create meaningful change. Visit us at www.accenture.com.
 
 
 
 The Work:
 
 
 
 Join us in creating impactful solutions that drive success! As a subject matter expert, you will collaborate with various teams to make critical decisions and manage team dynamics effectively. By engaging with multiple teams, you&rsquo;ll contribute to innovative solutions that address challenges and shape the future of the organization.
 
 
 
 Role Overview
 
 
 
 As an Oracle HCM Manager, you will lead the design and implementation of Oracle HCM Cloud solutions, with a focus on Time &amp; Labor, Absence Management, and Core HCM. You will own the functional solution end-to-end, configuring work structures, security, approvals, and Fast Formulas, while guiding clients through design decisions, testing, and go-live.
 
 
 
 Key Responsibilities
 
 
 
 
 <li>
 Lead the design and implementation of Oracle HCM Cloud solutions across key modules.
 
 </li>
 <li>
 Act as the functional subject matter expert for HCM processes, including Time &amp; Labor and Absence Management.
 
 </li>
 <li>
 Own system configuration end-to-end, ensuring solutions align with business requirements and best practices.
 
 </li>
 <li>
 Design and implement Fast Formulas, value sets, approval rules, and business rules to support complex scenarios.
 
 </li>
 <li>
 Partner with stakeholders to gather requirements and translate them into working functional solutions.
 
 </li>
 <li>
 Collaborate with technical teams on integrations, data migration, and reporting.
 
 </li>
 <li>
 Lead testing activities (SIT and UAT), defect resolution, and deployment support.
 
 </li>
 <li>
 Support system enhancements, quarterly release impact assessments, and continuous improvement initiatives.
 
 </li>
 <li>
 Ensure data accuracy, system integrity, and process standardization across modules.
 
 </li>
 <li>
 Mentor team members and contribute to overall delivery quality.
 
 
 
 </li>
 
 Basic Qualifications
 
 
 
 
 <li>
 10+ years of Oracle HCM experience, with strong Fusion Cloud implementation background.
 
 </li>
 <li>
 Hands-on expertise across Time &amp; Labor, Absence Management, and Core HCM (work structures, security, approvals, and related areas).
 
 </li>
 <li>
 Strong experience in Fast Formula design and development.
 
 </li>
 <li>
 Proven track record across the full implementation lifecycle: design, configure, test, deploy, and support.
 
 </li>
 <li>
 Bachelor's degree in a relevant discipline.
 
 
 
 </li>
 
 Preferred Skills
 
 
 
 
 <li>
 Solid understanding of HR processes, policies, and transformation initiatives.
 
 </li>
 <li>
 Experience in Core HR and Payroll.
 
 </li>
 <li>
 Exposure to HCM Extracts, HDL and data loading, and OTBI / BI Publisher reporting.
 
 </li>
 <li>
 Ability to work effectively across functional and technical teams.
 
 </li>
 <li>
 Strong communication, problem-solving, and leadership skills.
 
 
 
 </li>
</div>

Oracle HCM Manager (Fusion)

Arrow Electronics

<div>
 
 Position
 
 
 
 Senior IT Security Compliance Engineer
 
 
 
 Job Description
 
 
 
 The Senior IT Security Compliance Engineer is responsible for developing, maintaining, and advancing the organization&rsquo;s security compliance posture. This role leads security audits, manages compliance frameworks, and ensures the effectiveness of security controls across the organization. The position works closely with cross‑functional stakeholders to support regulatory requirements, customer security inquiries, and continuous security improvements in a SaaS/cloud-based environment.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop, review, and maintain IT security policies, standards, procedures, and guidelines in alignment with industry best practices and regulatory requirements.
 </li>
 <li>
 Lead and coordinate compliance initiatives for security frameworks and standards, including but not limited to ISO 27001, SOC 2, CMMC, NIST, and internal security assessments.
 </li>
 <li>
 Manage audit readiness activities, including documentation preparation, evidence collection, stakeholder coordination, and remediation tracking for internal and external audits.
 </li>
 <li>
 Respond to customer and partner security questionnaires, ensuring accurate, consistent, and timely responses.
 </li>
 <li>
 Conduct periodic security and risk assessments to evaluate the effectiveness of security controls and identify improvement opportunities.
 </li>
 <li>
 Track, manage, and follow up on vulnerability remediation efforts in collaboration with IT, engineering, and operations teams.
 </li>
 <li>
 Prepare and deliver security metrics, compliance reports, and executive-level summaries.
 </li>
 <li>
 Provide security awareness, training, and education to employees to promote a strong security culture across the organization.
 </li>
 <li>
 Support continuous improvement of governance, risk, and compliance (GRC) processes and tooling.
 
 
 </li>
 </ul>
 
 Requirements And Qualifications
 
 
 
 <ul>
 <li>
 Strong knowledge of information security principles, risk management, and compliance frameworks, with a solid understanding of ISO 27001 requirements and controls.
 </li>
 <li>
 Hands-on experience supporting audits and compliance programs for frameworks such as ISO 27001, SOC 2, CMMC, NIST, or similar.
 </li>
 <li>
 GRC-related certification (e.g., CISSP, CISA, CRISC, ISO 27001 Lead Implementer/Lead Auditor) is preferred.
 </li>
 <li>
 Experience working in SaaS or technology-driven environments is highly desirable.
 </li>
 <li>
 Familiarity with cloud computing platforms and cloud security principles.
 </li>
 <li>
 Excellent written and verbal communication skills, with proven ability to produce clear, high-quality security documentation and reports.
 </li>
 <li>
 Minimum of 5 years of professional experience in cybersecurity, information security, or compliance-related roles.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Engineering, Computer Science, Information Security, or a related field.
 
 
 </li>
 </ul>
 
 Location:
 
 
 
 EG-Cairo, Egypt (Al Emdad &amp; Al Tamween)
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Category
 
 
 
 Information Technology
</div>

Senior IT Security Compliance Engineer

<div>
 
 Position
 
 
 
 Technical Support Manager- VMware by Broadcom
 
 
 
 Job Description
 
 
 
 We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products.
 
 
 At
 
 Arrow ECS
 
 we are at the forefront of new internet security technology, providing businesses with technical expertise. As a company we sell, install, and maintain customer's software and hardware solutions such as firewalls, antivirus, web filtering, virtual infrastructures, and network traffic load balancers. Our customers can range from small businesses to some of the biggest companies in the world. We work with these customers to ensure that their IT infrastructure is fast, reliable, secure, and most importantly works well for their needs.
 
 
 Our team has created a unique business environment - one of energy, Innovation, passion, creativity, and collaboration.
 
 
 
 What You Will Be Doing at Arrow?
 
 
 
 The Technical Support Manager will lead and manage a team of VMware by Broadcom technical support professionals, ensuring the team provides timely, best-in-class technical assistance to customers. This role involves overseeing day-to-day operations, ensuring service-level agreements (SLAs) are met, and providing coaching and guidance to team members. You have a true passion for teamwork, possess superb communication &amp; organizational skills, and are comfortable with speaking to customers daily. Technical Support Managers lead and/or participate in several ongoing programs, projects &amp; initiatives.
 
 
 The ideal candidate has strong technical knowledge, excellent leadership skills, and a passion for solving customer problems.
 
 
 
 Team Management &amp; Leadership
 
 
 
 <ul>
 <li>
 Lead a team of skilled Technical Support Engineers, including interviewing &amp; hiring, coordinating skills development &amp; training, and optimizing individual &amp; team performance.
 </li>
 <li>
 Supervise, mentor, and coach the technical support team to improve performance and maintain a high level of customer service.
 </li>
 <li>
 Conduct regular performance evaluations, and one-on-one meetings, and provide constructive feedback.
 </li>
 <li>
 Manage team schedules, including shifts and coverage for peak times and holidays.
 </li>
 <li>
 Monitor and manage day-to-day support operations to ensure customer issues are resolved in a timely and efficient manner.
 </li>
 <li>
 Ensure the team meets or exceeds key performance indicators (KPIs) such as response times, resolution times, and customer satisfaction scores.
 </li>
 <li>
 Handle escalated customer issues that require managerial attention.
 </li>
 <li>
 Identify training needs and arrange appropriate training and development programs for team members.
 </li>
 <li>
 Keep the team updated with the latest technology, tools, and processes to enhance support quality.
 </li>
 <li>
 Prepare regular reports on team performance, customer feedback, and key operational metrics.
 </li>
 <li>
 Ensure customer issues are resolved with empathy and professionalism.
 </li>
 <li>
 Regularly review customer feedback to identify areas for service improvement.
 </li>
 <li>
 Help the team to resolve escalated support incidents from our customers and partners. A percentage of calls will be of a complex technical nature.
 
 
 </li>
 </ul>
 
 Who Are We Looking For?
 
 
 
 In this role, you will have the opportunity to acquire lots of new skills, so you must be
 
 keen to learn and embrace new technologies
 
 and commit to rapid skills development.
 
 
 
 Therefore, What Is Essential For Us
 
 
 
 <ul>
 <li>
 Excellent English language skills both written and verbal.
 </li>
 <li>
 Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience).
 </li>
 <li>
 5+ years of experience in technical support, with at least 2-3 years in as senior support engineer or team leader role.
 </li>
 <li>
 Proven ability to manage, mentor, and motivate a team, with excellent decision-making and problem-solving abilities.
 </li>
 <li>
 Ability to build a culture of collaboration, accountability, and continuous learning.
 </li>
 <li>
 Ability to drive team engagement and foster a positive work environment.
 </li>
 <li>
 Excellent verbal and written communication skills, with the ability to explain complex technical issues to both technical and non-technical audiences.
 </li>
 <li>
 Emotional intelligence &amp; conflict resolution skills to manage escalations professionally with customer-first mindset.
 </li>
 <li>
 Experience in identifying and implementing process optimizations to enhance support efficiency.
 </li>
 <li>
 Experience with virtualization, networking, and troubleshooting.
 </li>
 <li>
 The ability to acquire skills and develop quickly is essential.
 </li>
 <li>
 Willingness to work outside of normal business hours.
 </li>
 <li>
 Previous experience in fast-paced technical support departments.
 </li>
 <li>
 Foreign language skills (German, French, or Spanish) would be a plus but not essential.
 
 
 </li>
 </ul>
 
 Location:
 
 
 
 EG-New Cairo, Egypt (Uvenues)
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Category
 
 
 
 Engineering and Technology
</div>

Technical Support Manager- VMware by Broadcom

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