analyst, customer insights & data analytics

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data analyst 1

University of Miami

<div>Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
The University of Miami/UHealth Department of Public Health has an exciting opportunity for a full time Data Analyst 1 to work in Miami, FL.
The Data Analyst 1 performs basic data analysis using various techniques. This role assists with maintaining databases and dashboards to support the department&rsquo;s planning needs, goals, and objectives. Key responsibilities include generating reports and analyzes data for internal planning processes and reporting purposes. This role also analyzes data to ensure accuracy and reports any issues to management. Interact with potential and current study participants, including recruitment, request of consent for participation, interview and implementation of social network interventions.
Core Responsibilities:
<ul><li>Performs basic data analysis using various techniques, e.g. statistical analysis, explanatory and predictive modeling, data mining.
</li><li>Researches best practices and supports developing the solutions and recommendations for the current business operations.
</li><li>Generates reports and analyzes data for internal planning processes and reporting purposes.
</li><li>Maintains databases and dashboards to support the department&rsquo;s planning needs, goals, and objectives.
</li><li>Provides basic business data interpretation, such as identifying trends or patterns of data sets.
</li><li>Analyzes information in reports to support the department's planning, needs, goals, and objectives.
</li><li>Analyzes data to ensure accuracy and reports any issues to management.
</li><li>Adheres to University and unit-level policies and procedures and safeguards University assets.
</li></ul>Department specific functions
<ul><li>Gathering, cleaning, and organizing data from various sources (REDCap, Qualtrics, spreadsheets)
</li><li>Perform statistical analysis to provide insight on data related manners.
</li><li>Assistant in maintaining data quality and data assurance by maintaining, building, and creating code scripts.
</li><li>Using tools like Python or R for data manipulation.
</li><li>Familiarity with tools like Git/Github for versioning code.
</li><li>Assist in maintaining dashboards for presenting, visualizing, and monitoring incoming data from various projects.
</li><li>Ability and having working knowledge of reproducibility.
</li><li>Create and maintain various reports on end-to-end reproducible analysis and workflow.
</li><li>Interest and some working knowledge on social network mechanism through a public health lens
</li><li>Assist senior data analyst in preparing reports on social network related studies.
</li><li>Participate in team meetings and provide updates on study progress, issues, and outcomes.
</li><li>Effectively communicate with research team about data queries.
</li><li>Administer the various on-going project protocols (assessment/surveys).
</li><li>Ability and cultural competence in working with diverse, multiracial populations in South Florida.
</li><li>Contact and interacting with projects participants in-person, via Zoom and over the phone.
</li><li>Assistant project manager with duties regarding active on-going protocol data collection.
</li><li>Ability to communicate effectively both in oral and written form.
</li><li>Ability to work independently and in a collaborative environment.
</li><li>Detailed orientated to ensure data work accuracy and quality.
</li><li>Interact with potential and current study participants, including recruitment, request of consent for participation, interview and implementation of social network interventions.
</li></ul>Work Conditions:
<ul><li>Must be able to work flexible hours depending on study needs. Flexible hours may include evening and weekend activities. Remote work is not allowed.
</li><li>Must possess a current, valid Florida driver&rsquo;s license.
</li><li>Must have reliable own transportation and be willing to use personal transportation for work purposes.
</li><li>Local travel throughout South Florida will be required.
</li></ul>This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Core Qualifications:
<ul><li>Bachelor's degree
</li><li>Minimum 1 year of relevant work experience
</li><li>Knowledge of clinical research protocols and IRB processes is preferred
</li><li>Bilingual (English &amp; Spanish) is required.
</li><li>Ability to work independently and as part of a collaborative team.
</li><li>Strong organizational, communication, and interpersonal skills.
</li><li>Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
</li><li>Teamwork: Ability to work collaboratively with others and contribute to a team environment.
</li><li>Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
</li><li>Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.
</li><li>Any relevant education, certifications and/or work experience may be considered.
</li></ul>The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff</div>

Data Analyst 1

Xanterra

Overview (Text Only): 
Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world. Our mission is to imagine and deliver personalized and immersive experiences 180 degrees from ordinary. We enrich people’s perspective through inspired travel.
 
Our Mission: We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
 Our Vision: Enriching people’s perspective through inspired travel
 Our Values: Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible
 
Job Summary: 
The Senior Analyst, Data Science & Revenue Management, is a hybrid role that combines advanced analytics and data science with commercial decisionmaking in the cruise sector. This role spends approximately 65% of time applying analytics and data science to drive actionable business insights and 35% of time supporting revenue management functions (pricing, forecasting, deployment, and performance analysis). This individual will act as a bridge between business and data, translating commercial questions into analytical solutions and ensuring insights are practical, measurable, and adopted by stakeholders.
 
Responsibilities (Text Only): 
Data Science & Analytics (approximately 65%)
 <ul>
<li>Apply statistical analysis, forecasting techniques, and exploratory data analysis to business problems</li>
<li>Develop analytical models, dashboards, and tools to support revenue optimization</li>
<li>Implement and validate KPIs and measures on the centralized data model and semantic layer</li>
<li>Support validation and UAT of new data pipelines</li>
<li>Automate recurring analyses and reporting to improve efficiency and consistency</li>
<li>Validate data quality and ensure analytical outputs align with business reality</li>
<li>Communicate insights clearly through visualizations and executiveready summaries</li>
<li>Improve documentation and knowledge transfer for analytics consumers</li>
<li>Provide business intelligence through dashboards</li>
<li>Be an analytics partner for Accounting and Revenue translating business questions into analytical requirements and ensuring outputs align with approved definitions</li>
</ul>
Revenue Management (approximately 35%)
 <ul>
<li>Support pricing, yield, and deployment decisions across itineraries, sailings, and cabin categories</li>
<li>Analyze booking trends, pickup, load factors, and revenue performance</li>
<li>Assist in demand forecasting, scenario analysis, and whatif modeling</li>
<li>Partner with commercial teams, as needed for to drive tactical and strategic decisions</li>
</ul>
Qualifications (Text Only): 
<ul>
<li>5-8 years of data science, business intelligence, or revenue management experience</li>
<li>Bachelor’s degree in an analytical field (e.g. statisics, data science, revenue management)</li>
<li>Experience in Cruise, Travel, Hospitality, or transportation industry strongly preferred</li>
<li>Strong analytical, quantitative, and problem solving skills with a business mindset</li>
<li>Proficiency in analytical tools such as:</li>
<li>Python or R</li>
<li>SQL</li>
<li>BI and Data visualization (e.g. Power Bi, Tableau, etc)</li>
<li>Understanding of database structure and data management</li>
<li>Understanding of pricing, forecasting, and demand management concepts</li>
<li>Strong organization, technical aptitude, management and collaboration skills.</li>
<li>Ability to communicate complex analysis in clear, actionable terms</li>
</ul>
Benefits: 
For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.
 
EEO: 
Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Senior Analyst, Data Science & Revenue Management

Overview (Text Only): 
Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world. Our mission is to imagine and deliver personalized and immersive experiences 180 degrees from ordinary. We enrich people’s perspective through inspired travel.
 
Our Mission: We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
 Our Vision: Enriching people’s perspective through inspired travel
 Our Values: Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible
 
Job Summary: 
We are seeking an Analyst – Customer Insights & Data Analytics to join our Revenue Management team! This Analyst role is responsible for transforming data into actionable insights that support vacation planning, customer demand, and commercial decisionmaking. This role sits within a centralized team of Data Analysts and Data Scientists, sharing common data assets, tools, and standards, while maintaining a dedicated partnership with the Vacation Planning team. The ideal candidate has a strong data analytics or data science background, is comfortable working with business stakeholders, and excels at turning complex data into clear, decisionready insights. This role is crucial in driving data-informed and AI augmented decision-making across inbound, outbound, and onboard service & sales operations. The individual will also have projects related to data science structure and analytics automation.
 
Responsibilities (Text Only): 
Business Intelligence, Data Science, & Analytics
 <ul>
<li>Apply statistical analysis, forecasting techniques, and exploratory data analysis to business problems</li>
<li>Develop analytical models, dashboards, and tools to support revenue optimization</li>
<li>Design, build, and maintain dashboards, reports, and selfservice analytics to support business decisionmaking</li>
<li>Analyze customer behavior, booking patterns, preferences, and trends related to vacation planning</li>
<li>Translate business questions into analytical approaches and data requirements</li>
<li>Ensure data accuracy, consistency, and alignment with enterprise metrics and definitions</li>
<li>Automate recurring reports and analyses to improve efficiency and scalability</li>
<li>Validate data quality and ensure analytical outputs align with business reality</li>
<li>Communicate insights clearly through visualizations and executiveready summaries</li>
<li>Improve documentation and knowledge transfer for analytics consumers</li>
</ul>
Vacation planning support
 <ul>
<li>Act as a primary analytics partner to the Vacation Planning team.</li>
<li>Support planning, forecasting, and performance analysis related to vacation products, itineraries, destinations, and customer journeys.</li>
<li>Provide insights into demand drivers, conversion, customer engagement, product performance, and incentive payments.</li>
<li>Assist with adhoc analysis, presentations, and executive summaries for planning and commercial reviews.</li>
<li>Proactively identify opportunities to improve planning decisions through data.</li>
<li>Leverage AI tools and advanced analytics to uncover customer behavior patterns, booking trends, and revenue opportunities.</li>
<li>Develop customer insights frameworks that translate raw data into meaningful, actionable business recommendations.</li>
<li>Deliver proactive, forward-looking insights (not just retrospective reporting), including predictive indicators for sales performance, staffing needs, and guest demand.</li>
<li>Integrate AI capabilities into dashboards (e.g., trend detection, anomaly alerts, next-best-action recommendations).</li>
<li>Continuously evolve dashboards to include predictive analytics, scenario modeling, and automated insights generation.</li>
<li>Train team leads, supervisors, and managers on how to interpret dashboard and leverage insights.</li>
</ul>
Qualifications (Text Only): 
<ul>
<li>Minimum of 3-5 years of data science, business intelligence, or vacation planning / call center experience</li>
<li>Bachelor’s degree in an analytical field (e.g. statisics, data science, data analytics)</li>
<li>Experience in Cruise, Travel, Hospitality, or transportation industry strongly preferred</li>
<li>Experience in a sales environment or call center beneficial but not required</li>
<li>Strong analytical, quantitative, and problem solving skills with a business mindset</li>
<li>Proficiency preferred in analytical tools such as:</li>
<li>Python or R</li>
<li>SQL</li>
<li>BI and Data visualization (e.g. Power Bi, Tableau, etc)</li>
<li>Understanding of database structure and data management</li>
<li>Understanding of forecasting and demand management concepts</li>
<li>Strong organization, technical aptitude, management and collaboration skills.</li>
<li>Ability to communicate complex analysis in clear, actionable terms</li>
</ul>
Benefits: 
For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.
 
EEO: 
Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Analyst, Customer Insights & Data Analytics

Independent Living Systems, llc

<div>We are seeking a Configuration Analyst to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The Configuration Analyst in the Health Care Services industry plays a critical role in ensuring that healthcare software systems and applications are accurately configured to meet organizational needs and regulatory requirements. This position involves analyzing system configurations, identifying areas for improvement, and implementing changes that enhance operational efficiency and data integrity. The analyst collaborates closely with clinical, administrative, and IT teams to tailor configurations that support member care workflows and compliance standards. By maintaining detailed documentation and performing rigorous testing, the Configuration Analyst ensures that system updates and new implementations function seamlessly within the healthcare environment. Ultimately, this role contributes to the delivery of high-quality healthcare services by optimizing the technological infrastructure that supports clinical and administrative processes.
Minimum Qualifications:<ul><li>
High School diploma or GED required</li><li>
Minimum two (2) years' experience as a medical Senior Claim Examiner, Call Center Advocate, Business Analyst or Trainer</li><li>
Medicare and Medicaid reimbursement methodologies including APR DRG / Exempt Units/ APG /RBRVS / APC.</li></ul>
Preferred Qualifications:<ul><li>
Associate's degree in health care or related fields</li><li>
Knowledge of UB04 / CMS1500 claims, ICD-10 /Revenue/ CPT / HCPCS diagnosis and procedure coding, claim adjudication processes, EDI and OCR claim submission</li><li>
Certification in Health IT or related fields (e.g., Certified Professional in Healthcare Information and Management Systems - CPHIMS).</li><li>
Knowledge of data analytics and reporting tools used in healthcare settings.</li><li>
Familiarity with project management methodologies and tools.</li><li>
Experience in training and supporting end-users in healthcare technology environments.</li></ul>
Responsibilities:<ul><li>
Claims testing and processing including claim adjustments, as well as providing support and education to the staff as necessary.</li><li>
The incumbent will troubleshoot and resolve provider records to support the claims operation.</li><li>
Process claims in accordance with corporate policies and procedures and state regulations.</li><li>
Review and analyze a variety of claim samples including auto-adjudicated claims to assure pricing per contractual agreement, negotiated rate or to Medicaid and Medicare rates.</li><li>
Provide consistent feedback to Management in timely manner both individually and collectively.</li></ul></div>

Configuration Analyst

<div>We are seeking a Business Analyst to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations
About the Role:
The Business Analyst in the Health Care Services industry plays a critical role in bridging the gap between business needs and technology solutions. This position is responsible for thoroughly analyzing current business processes, identifying areas for improvement, and defining clear business requirements to support strategic initiatives. As a Business Analyst, you will be responsible for analyzing business requirements, identifying gaps, and providing analytical solutions to improve business processes. Your end goal will be to ensure that our organization operates efficiently and effectively. You will work closely with stakeholders to gather business requirements, create process maps, and facilitate process improvements. Your work will be critical in ensuring that our organization meets its goals and objectives.
Minimum Qualifications:<ul><li>
Associate&rsquo;s degree in Business Administration, Computer Science, or related field</li><li>
2+ years of experience in business analysis</li><li>
Experience in gathering business requirements, process mapping, and data cleansing</li><li>
Proficiency in Microsoft Visio</li><li>
Strong analytical thinking and a proactive approach to problem-solving</li><li>
Relevant experience may substitute for the educational requirement on a year-for-year basis</li></ul>
Preferred Qualifications:<ul><li>
Bachelor's degree in Business Administration, Computer Science, or related field</li><li>
Experience in the Health Care Services industry</li><li>
Certification in Business Analysis</li></ul>
Responsibilities:<ul><li>
Analyze business requirements and identify gaps to provide analytical solutions</li><li>
Work closely with stakeholders to gather business requirements</li><li>
Create process mapping and perform data cleansing</li><li>
Facilitate process improvement activities, including process automation to ensure that systems and applications meets business requirements</li><li>
Collaborate with cross-functional teams to implement process improvements</li></ul></div>

Business Analyst

Burger King

<div>Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.
RBI owns four of the world's most prominent and iconic quick service restaurant brands &ndash; TIM HORTONS&reg;, BURGER KING&reg;, POPEYES&reg;, and FIREHOUSE SUBS&reg;. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS&reg;, BURGER KING&reg;, POPEYES&reg; and FIREHOUSE SUBS&reg; brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
Restaurant Brands International is looking for a Sr. Manager, Performance &amp; Media Analytics to join the Burger King Marketing Team based in Miami, FL. This role is responsible for supporting our national marketing strategy, through analyzing our sales, product, media, and consumer insights data across business segments. Key position requirements include strong analytical, quantitative, problem solving and presentation skills.
RBI follows a 5 day, in-office work schedule to support collaboration. Candidates should be comfortable working onsite 5 days per week out of our office in Miami, FL.
What You'll Do:<ul><li>
Analyze topline (sales and traffic) and profit results across our restaurant base
</li><li>Assess promotional activity, including topline, product mix, guest segmentation and geographic results using internal and third-party software
</li><li>Analyze competitor data including guest segmentation, product mix, daypart, geographic and service mode insights
</li><li>Generate ideas for market test and national calendar implementation to drive results</li><li>
Lead BK media mix modeling efforts to understand media performance and attribution efforts to provide more frequent and granular insights on media performance</li><li>
Assess performance of media tests and national windows</li><li>
Generate ideas to for media tests and national media strategy</li><li>
Derive insights, generate strategies, and present to leadership</li></ul>
What You'll Need to Succeed:<ul><li>
Bachelor&rsquo;s degree in Business, Economics, Marketing or related field</li><li>
5+ years of analytics, marketing, finance or consulting experience.</li><li>
Proficient in the manipulation and analysis of data
</li><li>Must have excellent interpersonal, oral and written skills to include formal presentation experience and the ability to prepare and present marketing presentations.
</li><li>Must be advanced with Microsoft Office Suite programs (Excel, Word and PowerPoint) as well as Outlook.
</li><li>Ideal candidate will also have proficiency in SQL, Python/R, and Snowflake/AWS/Databricks</li><li>
Ideal candidate will also have relevant experience with statistical modeling (Forecasting, Clustering, Media Mix, etc.)</li></ul>
#BurgerKing
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.</div>

Sr. Manager, Performance & Media Analytics, Burger King

Royal Caribbean Group

<div><div><div><div><div><div>This position is on &ndash; site in our Royal Caribbean Headquarters Miami 1050</div> 
<div></div>
<div>
The Senior Integrated Planning Analyst plays a critical role in supporting the Product Development team at Celebrity Cruises by utilizing data analysis market insights and strategic evaluations to drive integrated planning decisions across the entire product development lifecycle This role focuses on delivering actionable insights optimizing processes and ensuring alignment with strategic objectives to support the successful execution of new products and experiences The Senior Integrated Planning Analyst collaborates with cross-functional teams to track project performance mitigate risks and enhance planning effectiveness while working closely with senior leadership to ensure that projects are on time within scope and meet business goals</div> 
<div></div>

Position Overview
<div>
The Senior Integrated Planning Analyst reports to the Manager of Integrated Planning (or Senior Manager depending on the team structure) This role collaborates with other senior leaders in Product Development and works closely with project managers stakeholders and functional teams across the organization The Senior Integrated Planning Analyst is expected to lead key planning initiatives manage project timelines and risks and contribute to the continuous improvement of the integrated planning function</div> 


Key Responsibilities
<ul>
<li>Data Analysis: Collect and analyze data from various product development initiatives such as market research customer feedback financial performance and project metrics</li>
<li>Reporting: Prepare detailed reports and dashboards for senior management providing insights and recommendations on how to optimize integrated planning efforts and product development processes</li>
<li>Reporting: Develop and maintain performance metrics and KPIs to track the success of new products ensuring alignment with broader organizational goals</li>
<li>Presentations: Use advanced data visualization tools (eg Excel Power BI Tableau) to present complex data in an accessible format for stakeholders at all levels</li>
<li>Strategic Insights &amp; Market Analysis: Conduct thorough market research and competitor analysis to identify trends customer behavior and opportunities for product innovation that inform the integrated planning process</li>
<li>Analysis: Assess customer feedback industry reports and sales data to identify gaps or areas for improvement in the product portfolio</li>
<li>Integrated Planning Execution &amp; Project Coordination: Collaborate with the Integrated Planning Manager and other team members to develop integrated project schedules milestone plans and action items for assigned projects
</li><li>Action Management: Maintain an up-to-date action log ensuring that all tasks risks and milestones are tracked and properly documented</li>
<li>Timelines: Ensure that project timelines are met by proactively identifying any roadblocks or delays and coordinating with project teams to adjust plans or resources accordingly</li>
<li>Support the implementation of standard operating procedures (SOPs) ensuring that best practices in integrated planning are applied across all product development projects</li>
<li>Stakeholder Management &amp; Cross-Functional Collaboration: Work closely with various departments including Product Development Marketing Operations and Supply Chain to ensure alignment and collaboration across integrated planning efforts</li>
<li>Meeting Management: Support the coordination of meetings with key stakeholders (eg project reviews executive steering committees) by preparing agendas collecting data and following up on action items</li>
<li>Risk Management &amp; Issue Resolution: Identify risks and issues related to project timelines resource allocation and budget and work with teams to develop and implement mitigation plans</li>
<li>Executive Reporting &amp; Communication: Assist in preparing executive-level reports and presentations that summarize the status of product development projects risks and key milestones</li>
<li>Provide recommendations to senior management on how to adjust or realign plans based on project performance or external factors</li>
<li>Continuous Improvement &amp; Process Optimization: Support the ongoing refinement of integrated planning frameworks leveraging industry best practices and internal feedback to ensure alignment with organizational goals</li>
<li>Knowledge Management &amp; Documentation: Oversee the documentation of key project decisions action items and insights to ensure transparency and that all relevant information is available to stakeholders across the team</li>
Ensure that all project materials such as status reports meeting minutes and planning documents<li> are properly organized and easily accessible for future reference</li>
</ul><ul><li>Project Meetings: Schedule and lead regular project team meetings or stand-ups to review status address roadblocks and synchronize efforts Prepare agendas to cover all pertinent updates (Operational Excellence) and ensure meetings stay focused
</li><li>RFP and Vendor Coordination: Track the progress of RFPs and vendor selection: note key dates such as RFP release proposal due date vendor presentations and contract award
</li><li>Process Improvements: Contribute to refining these processes by providing feedback on what is or isn&rsquo;t working at the execution level
</li><li>Post-Launch Reviews: Analyze these results to recommend improvements or corrective actions and feed insights back into planning for future projects</li>
<li>Cross-Functional Stakeholder Liaison: Facilitate regular cross-functional check-ins or workshops to discuss progress surface issues and maintain alignment among all parties
</li></ul><ul><li>Sign-Off Process: Ensure that formal sign-off documents design approvals change logs and lessons learned from each project are documented and stored for future reference</li></ul> 


Performs other duties as required This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position Employees will be required to perform any other job-related duties assigned by their supervisor or management 


Qualifications and Education
Bachelor&rsquo;s degree in Business Project Management Hospitality Management Product Development<ul><li> or a related field (master&rsquo;s degree preferred)</li>
Minimum of 1 to 3 years of experience in project management product development innovation or operations ideally within the travel hospitality<li> or cruise industries</li>
Basic understanding of the business context of projects &ndash; how guest experience operational feasibility<li> and return on investment considerations play into product development</li>
Proficiency in creating and managing schedules tracking tasks and coordinating teams Familiarity with project management and collaboration software is required (for example experience with Asana Jira Microsoft Project Trello<li> or similar tools to manage tasks and timelines)</li>
<li>Comfortable navigating ambiguous situations and making data-driven decisions</li>
Strong problem-solving strategic thinking<li> and decision-making abilities</li>
Ability to thrive in a fast-paced<li> dynamic environment and manage multiple projects simultaneously</li>
<li>Understanding of performance management frameworks and employee engagement strategies</li>
<li>Data-driven mindset with the ability to analyze metrics and make informed decisions</li>
<li>Confidence in asking questions or seeking clarification to prevent misunderstandings</li>
A passion for innovation<li> with a creative mindset to find better ways of working and delivering value</li>
<li>Ability to travel up to 30% of the time</li></ul> 


Financial/Quantitive Responsibilities
Involvement in projects over $5 Billion in capital projects<ul><li>
</li>Ensuring that capital projects stay within budget each project changing from $100M to $1B 
</ul>
Internal/External Relationships

Internal: Hotel Operations Newbuild Supply Chain Human Resources Brand Strategy Product Strategy Deployment Destination Development Shared Services &ndash; Supply Chain Government Relations Public Relations Corporate Communications Risk Management Legal Audit Compliance 


Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Must be able to travel to various destinations globally Must be able to prepare and present oral presentations Must be available beyond the framework of the normal workday for meetings presentations programs etc 


Working conditions

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position Employees will be required to perform any other job-related duties assigned by their supervisor or management This position typically operates in a standard office environment with occasional travel for team-building activities training sessions or conferences Flexibility in hours may be required to accommodate team needs and initiatives 


We know there's a lot to consider As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment 
</div></div></div></div> 
Nearest Major Market: Miami</div>

Senior Analyst, Integrated Planning

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