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data management specialist

PulseMediaNL (MENA REGION)

<div>
 
 Role Overview
 
 
 
 We are seeking a detail-oriented and reliable
 
 Data Entry Specialist
 
 to support remote operations by accurately entering, updating, and maintaining data across internal systems and databases. This role is ideal for individuals who are highly organized, deadline-driven, and comfortable working independently in a fully remote environment.
 
 
 The Data Entry Specialist plays a critical role in ensuring
 
 data accuracy
 
 ,
 
 information integrity
 
 , and
 
 operational efficiency
 
 , supporting teams across functions such as operations, customer service, finance, research, or administration.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Accurately enter, update, and maintain data in spreadsheets, databases, and internal systems
 </li>
 <li>
 Review data for completeness, consistency, and accuracy; identify and correct errors as needed
 </li>
 <li>
 Process large volumes of information while maintaining high attention to detail
 </li>
 <li>
 Organize, classify, and standardize data according to established guidelines and procedures
 </li>
 <li>
 Verify source documents and digital records to ensure data integrity
 </li>
 <li>
 Maintain confidentiality and handle sensitive information responsibly
 </li>
 <li>
 Generate basic reports and data summaries when required
 </li>
 <li>
 Collaborate remotely with team members to meet productivity and quality targets
 </li>
 <li>
 Follow documented workflows, data standards, and turnaround-time requirements
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Proven experience in data entry, administrative support, or a related role
 </li>
 <li>
 Strong typing skills with a high level of accuracy
 </li>
 <li>
 Excellent attention to detail and organizational skills
 </li>
 <li>
 Ability to manage repetitive tasks while maintaining focus and quality
 </li>
 <li>
 Comfortable working independently in a remote, self-directed environment
 </li>
 <li>
 Reliable internet connection and access to a computer suitable for remote work
 
 
 </li>
 </ul>
 
 Preferred Skills (Nice To Have)
 
 
 
 <ul>
 <li>
 Experience with Microsoft Excel, Google Sheets, or similar spreadsheet tools
 </li>
 <li>
 Familiarity with CRM systems, databases, or data management platforms
 </li>
 <li>
 Basic understanding of data quality control and validation processes
 </li>
 <li>
 Prior experience in remote or distributed teams
 
 
 </li>
 </ul>
 
 Work Details
 
 
 
 <ul>
 <li>
 Fully remote
 </li>
 <li>
 Independent contractor or project-based engagement (depending on business needs)
 </li>
 <li>
 Flexible scheduling with clearly defined deadlines
 </li>
 <li>
 Opportunity for long-term or recurring projects based on performance
 
 
 </li>
 </ul>
 
 Key Skills Required
 
 
 
 Data Entry Specialist, Remote Data Entry, Data Management, Data Accuracy, Administrative Support, Virtual Assistant, Spreadsheet Management, CRM Data Entry, Operations Support, Information Processing, Attention to Detail, Data Validation, Online Data Entry
</div>

Data Entry Specialist (Remote)

INTERNATIONAL ORGANIZATION FOR MIGRATION

<div><div><ul><li>Nature of the consultancy:
 Data Consultant for technical support to the Kingdom of Saudi Arabia, on the International Classification of Trafficking in Persons data (IC-TIP data) &ndash; consultancy B 
</li></ul></div><div><ul><li>Project Context and Scope:
The International Organization for Migration (IOM) within the framework of the project &ldquo;Strengthening Mechanisms to Combating Human Trafficking in the Kingdom of Saudi Arabia&rdquo; implemented in partnership with the National Committee to Combat Trafficking in Persons (NCCT) represented by the Human Rights Commission (HRC) is seeking a qualified and experienced Data Officer that will be responsible for implementing activities related to data management, assessment, and compliance with ICS-TiP standards under the project. The selected candidate will assess and improve NCCT&rsquo;s data collection methods, evaluate the e-NRM system for compliance with ICS-TiP standards, and develop Standard Operating Procedures (SOPs) for data management. Additionally, they will lead training initiatives, including a Training of Trainers (ToT) for the NRM unit, develop a rollout training plan, and oversee its implementation with referral mechanism partners.
</li></ul><ul><li>Organizational Department / Unit to which the Consultant is contributing:
</li></ul></div>Under the overall supervision of the Head of Office in the Kingdom of Saudi Arabia and direct supervision of the Project Manager of the Project &ldquo;Enhancing Mechanisms for Combating Human Trafficking in the Kingdom of Saudi Arabia- Phase3&rdquo; , and in close coordination with th e Regional Thematic Specialist at the Regional Office (RO) and relevant units at Headquarters, the Capacity Building Consultant will be responsible for carrying the tasks mentioned in this contract.</div>
 <div><div><ul><li>RESPONSIBILITIES 
Category B Consultants: Outputs to be delivered under this contract 
A) Assess and make recommendations on Data Collection Methods
</li></ul></div><ul><li>Evaluate current data collection methods within the NCCT to identify gaps and improve efficiency.
</li><li>Recommend and, where possible facilitate implementation of, improvements to enhance data accuracy, consistency, and usability.
</li></ul>16.5 days @490 per day (25%) 
 B) Evaluate the Electronic National Referral Mechanism (e-NRM)
<ul><li>Assess the design of the e-NRM to ensure alignment with IC-TiP standards.
</li></ul>16.5 days @490 per day (25%) 
 C) Develop and support the Implementation of the Standard Operating Procedures (SOPs) for Data Management
<ul><li>Draft SOPs that align with best practices and compliance requirements.
</li><li>Integrate feedback from key stakeholders to refine and finalize the SOPs.
</li></ul>16.5 days @490 per day (25%) 
 D) Review and Refine SOPs for Continuous Improvement
<ul><li>Design and pilot a tool to regularly assess the effectiveness of SOPs in data handling.
</li><li>Suggest necessary updates to improve efficiency, security, and compliance.
</li></ul>16.5 days @490 per day (25%) 
<div><ul><li>Performance indicators for the evaluation of results
</li></ul></div>The Data consultant&rsquo;s performance will be evaluated based on the following key deliverables: 
TraData Management &amp; Compliance
<ul><li>Assessment Completion &ndash; Comprehensive review of NCCT&rsquo;s data collection methods is conducted, and gaps are identified.
</li><li>e-NRM Evaluation &ndash; Assessment of the e-NRM design is completed and a tool for later assessing functionality developed, with recommendations aligned with IC-TiP standards.
</li><li>SOP Development &ndash; Standard Operating Procedures (SOPs) for data management are developed, incorporating IC-TiP categories and feedback from stakeholders.
</li>SOP Review &amp; Effectiveness &ndash; A follow-up assessment is conducted to evaluate the impact and effectiveness of SOPs. 
<li>
</li></ul>Stakeholder Coordination &amp; Collaboration
<ul><li>Engagement with Government Partners &ndash; Effective coordination with Saudi authorities, ensuring alignment with national anti-trafficking strategies.
</li>Interagency Coordination &ndash; Timely collaboration with relevant agencies, including IOM, NCCT, and other referral mechanism entities. 
<li>
</li></ul>Reporting &amp; Documentation
<ul><li>Timely Submission of Reports &ndash; All assessments, training reports, and SOP documents are submitted within agreed timeframes.
</li><li>Data Quality &amp; Accuracy &ndash; Ensures consistency, accuracy, and security of collected and managed data.
</li><li>Monitoring &amp; Evaluation Follow-up &ndash; Periodic reviews conducted to measure impact and sustainability of implemented processes.</li></ul></div>
 <div><div><ul><li>QUALIFICATIONS 
Education, Experience and/or skills required 
</li></ul></div><ul><li>Bachelor's degree (or higher) in Social Sciences, International Relations, Public Administration, Human Rights, Migration Studies or a related field.
</li><li>Minimum 5&ndash;7 years of experience in capacity building, training, or Training of Trainers (ToT) programs within an international organization, government, or NGO.
</li><li>Experience in developing and delivering training programs related to data management, monitoring &amp; evaluation, and compliance with international labor and human rights standards.
</li><li>Familiarity with National Referral Mechanisms (NRMs) and anti-trafficking frameworks, particularly ICS-TiP standards, is highly desirable.
</li><li>Strong background in multi-stakeholder coordination, particularly in working with government entities, civil society, and international organizations.
</li><li>Experience in drafting and implementing Standard Operating Procedures (SOPs) for training and knowledge management.
</li><li>Prior experience conducting similar capacity-building initiatives for the International Organization for Migration or other UN agencies is an advantage. 
</li></ul>Skills:
<ul><li>Strong analytical and research skills with experience in data-driven decision-making.
</li><li>Technical proficiency in data management systems, reporting tools, and database platforms.
</li><li>Excellent training and facilitation skills, including curriculum development for workshops and ToTs.
</li><li>Strong organizational and project management abilities, with attention to detail and the ability to multitask.
</li><li>Excellent communication and interpersonal skills, with experience in stakeholder engagement. 
</li></ul>Languages:
The consultant is expected to be fluent in English and Arabic.
<div><ul><li>Travel required
Willingness and ability to travel to Saudi Arabia whenever required.
</li></ul><ul><li>Competencies 
Values
<ul><li>Inclusion and respect for diversity : respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
<ul><li>Integrity and transparency : maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
</li><li>Professionalism : demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. 
</li></ul></li></ul></li></ul></div>Core Competencies &ndash; behavioural indicators
<ul><li>Teamwork : develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
<ul><li>Delivering results : produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes.
<ul><li>Managing and sharing knowledge : continuously seeks to learn, share knowledge and innovate.
</li><li>Accountability : takes ownership for achieving the Organization&rsquo;s priorities and assumes responsibility for own action and delegated work.
</li><li>Communication : encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.
</li></ul></li></ul></li><li>Confidentiality: Ensures the protection of sensitive information, upholding data security and ethical handling of confidential materials.</li></ul></div>

Data Officer (Consultant)

IOM - UN Migration

<div>
 
 Job Description
 
 
 
 <ul>
 <li>
 Nature of the consultancy:
 
 
 </li>
 </ul>
 Data Consultant for technical support to the Kingdom of Saudi Arabia, on the International Classification of Trafficking in Persons data (IC-TIP data) &ndash; consultancy B
 
 
 <ul>
 <li>
 Project Context and Scope:
 
 
 </li>
 </ul>
 
 The International Organization for Migration (IOM) within the framework of the project &ldquo;Strengthening Mechanisms to Combating Human Trafficking in the Kingdom of Saudi Arabia&rdquo; implemented in partnership with the National Committee to Combat Trafficking in Persons (NCCT) represented by the Human Rights Commission (HRC) is seeking a qualified and experienced Data Officer that will be responsible for implementing activities related to data management, assessment, and compliance with ICS-TiP standards under the project. The selected candidate will assess and improve NCCT&rsquo;s data collection methods, evaluate the e-NRM system for compliance with ICS-TiP standards, and develop Standard Operating Procedures (SOPs) for data management. Additionally, they will lead training initiatives, including a Training of Trainers (ToT) for the NRM unit, develop a rollout training plan, and oversee its implementation with referral mechanism partners.
 
 
 
 <ul>
 <li>
 Organizational Department / Unit to which the Consultant is contributing:
 
 
 </li>
 </ul>
 Under the overall supervision of the Head of Office in the Kingdom of Saudi Arabia and direct supervision of the Project Manager of the Project &ldquo;Enhancing Mechanisms for Combating Human Trafficking in the Kingdom of Saudi Arabia- Phase3&rdquo; , and in close coordination with th e Regional Thematic Specialist at the Regional Office (RO) and relevant units at Headquarters, the Capacity Building Consultant will be responsible for carrying the tasks mentioned in this contract.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Category B Consultants: Outputs to be delivered under this contract
 </li>
 <li>
 Assess and make recommendations on Data Collection Methods
 </li>
 <li>
 Evaluate current data collection methods within the NCCT to identify gaps and improve efficiency.
 </li>
 <li>
 Recommend and, where possible facilitate implementation of, improvements to enhance data accuracy, consistency, and usability.
 
 
 </li>
 </ul>
 16.5 days @490 per day (25%)
 
 
 <ul>
 <li>
 Evaluate the Electronic National Referral Mechanism (e-NRM)
 </li>
 <li>
 Assess the design of the e-NRM to ensure alignment with IC-TiP standards.
 
 
 </li>
 </ul>
 16.5 days @490 per day (25%)
 
 
 <ul>
 <li>
 Develop and support the Implementation of the Standard Operating Procedures (SOPs) for Data Management
 </li>
 <li>
 Draft SOPs that align with best practices and compliance requirements.
 </li>
 <li>
 Integrate feedback from key stakeholders to refine and finalize the SOPs.
 
 
 </li>
 </ul>
 16.5 days @490 per day (25%)
 
 
 <ul>
 <li>
 Review and Refine SOPs for Continuous Improvement
 </li>
 <li>
 Design and pilot a tool to regularly assess the effectiveness of SOPs in data handling.
 </li>
 <li>
 Suggest necessary updates to improve efficiency, security, and compliance.
 
 
 </li>
 </ul>
 16.5 days @490 per day (25%)
 
 
 <ul>
 <li>
 Performance indicators for the evaluation of results
 
 
 </li>
 </ul>
 The Data consultant&rsquo;s performance will be evaluated based on the following key deliverables:
 
 
 
 TraData Management &amp; Compliance
 
 
 
 <ul>
 <li>
 Assessment Completion &ndash; Comprehensive review of NCCT&rsquo;s data collection methods is conducted, and gaps are identified.
 </li>
 <li>
 e-NRM Evaluation &ndash; Assessment of the e-NRM design is completed and a tool for later assessing functionality developed, with recommendations aligned with IC-TiP standards.
 </li>
 <li>
 SOP Development &ndash; Standard Operating Procedures (SOPs) for data management are developed, incorporating IC-TiP categories and feedback from stakeholders.
 </li>
 <li>
 SOP Review &amp; Effectiveness &ndash; A follow-up assessment is conducted to evaluate the impact and effectiveness of SOPs.
 
 
 </li>
 </ul>
 
 Stakeholder Coordination &amp; Collaboration
 
 
 
 <ul>
 <li>
 Engagement with Government Partners &ndash; Effective coordination with Saudi authorities, ensuring alignment with national anti-trafficking strategies.
 </li>
 <li>
 Interagency Coordination &ndash; Timely collaboration with relevant agencies, including IOM, NCCT, and other referral mechanism entities.
 
 
 </li>
 </ul>
 
 Reporting &amp; Documentation
 
 
 
 <ul>
 <li>
 Timely Submission of Reports &ndash; All assessments, training reports, and SOP documents are submitted within agreed timeframes.
 </li>
 <li>
 Data Quality &amp; Accuracy &ndash; Ensures consistency, accuracy, and security of collected and managed data.
 </li>
 <li>
 Monitoring &amp; Evaluation Follow-up &ndash; Periodic reviews conducted to measure impact and sustainability of implemented processes.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Education, Experience and/or skills required
 </li>
 <li>
 Bachelor's degree (or higher) in Social Sciences, International Relations, Public Administration, Human Rights, Migration Studies or a related field.
 </li>
 <li>
 Minimum 5&ndash;7 years of experience in capacity building, training, or Training of Trainers (ToT) programs within an international organization, government, or NGO.
 </li>
 <li>
 Experience in developing and delivering training programs related to data management, monitoring &amp; evaluation, and compliance with international labor and human rights standards.
 </li>
 <li>
 Familiarity with National Referral Mechanisms (NRMs) and anti-trafficking frameworks, particularly ICS-TiP standards, is highly desirable.
 </li>
 <li>
 Strong background in multi-stakeholder coordination, particularly in working with government entities, civil society, and international organizations.
 </li>
 <li>
 Experience in drafting and implementing Standard Operating Procedures (SOPs) for training and knowledge management.
 </li>
 <li>
 Prior experience conducting similar capacity-building initiatives for the International Organization for Migration or other UN agencies is an advantage.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong analytical and research skills with experience in data-driven decision-making.
 </li>
 <li>
 Technical proficiency in data management systems, reporting tools, and database platforms.
 </li>
 <li>
 Excellent training and facilitation skills, including curriculum development for workshops and ToTs.
 </li>
 <li>
 Strong organizational and project management abilities, with attention to detail and the ability to multitask.
 </li>
 <li>
 Excellent communication and interpersonal skills, with experience in stakeholder engagement.
 
 
 </li>
 </ul>
 
 Languages
 
 
 
 The consultant is expected to be fluent in English and Arabic.
 
 
 <ul>
 <li>
 Travel required
 
 
 </li>
 </ul>
 Willingness and ability to travel to Saudi Arabia whenever required.
 
 
 <ul>
 <li>
 Competencies
 
 
 </li>
 </ul>
 Values
 
 
 <ul>
 <li>
 Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
 </li>
 <ul>
 <li>
 Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
 </li>
 <li>
 Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
 
 
 </li>
 </ul>
 </ul>
 Core Competencies &ndash; behavioural indicators
 
 
 <ul>
 <li>
 Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
 </li>
 <ul>
 <li>
 Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes.
 </li>
 <ul>
 <li>
 Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
 </li>
 <li>
 Accountability: takes ownership for achieving the Organization&rsquo;s priorities and assumes responsibility for own action and delegated work.
 </li>
 <li>
 Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.
 </li>
 </ul>
 </ul>
 <li>
 Confidentiality: Ensures the protection of sensitive information, upholding data security and ethical handling of confidential materials.
 </li>
 </ul>
</div>

Red Sea Global

<div><div><div><div><div>Division: Inventory and Master Data Management
</div></div></div></div><div><div><div><div>Department: Master Data Management
</div></div></div></div><div><div><div><div>Company: Red Sea Coastal Trading Company
</div></div></div></div><div><div><div><div>Job Purpose:

To plan, monitor, coordinate and manage, transacting, and data operations for the Supply Chain and Logistics department, including analysis and specification of needs and solutions. To monitor and operate the SC&amp;L Control Tower. 


Job Responsibilities :
<ul>
<li>Plan, monitor, coordinate and manage commercial, transacting, and data operations;</li>
<li>Data gathering, cleansing, validation and sorting into appropriate databases;</li>
<li>Lead the operational implementation of TRSDC Regulatory Compliance, QA, HSE and Training Strategies;</li>
<li>Ensure TRSDC Regulatory Compliance and Commercial operations are strictly followed according to company policies and procedures;</li>
<li>Execute endorsed plans and programs to achieve organizational and departmental goals and objectives;</li>
<li>Understand and follow Scope of Work, SLA and RFP processes for any Regulatory Compliance, Commercial and Data outsourcing that may be required;</li>
<li>Monitor and manage the commercial, transacting, and data operations service providers to ensure all contractual and operational requirements are met and/or exceeded;</li>
<li>Develop continuous improvement plans, programs and activities to boost the efficiency and effectiveness of the commercial, transacting, and data operations;</li>
<li>Monitor and maintain KPI&rsquo;s and key metrics;</li>
<li>Ensure that all transactions are strictly documented and updated in the IT systems;</li>
<li>Establish performance measures and priorities for each operation;</li>
<li>Conduct and report on data analysis as directed by management;</li>
<li>Maintaining proactive relationships with key internal and external stakeholders;</li>
<li>Prepare periodic (daily, weekly, monthly and adhoc) reports with respect to commercial, transacting, and data operations, future growth and capacity;</li>
<li>Performing other duties related to the job as assigned by RSG Management</li></ul> 


Job Requirements:
<ul>
<li>Recognized degree in Data Science, Analytics or Data Management related field (BSc preferred)</li>
<li>A minimum of 3 years in a supply chain and logistics operations field (preferred)</li></ul> 


Skills :
<ul>
<li>MS Office</li>
<li>Supply Chain and Logistics systems</li>
<li>Data Management/Data Science</li>
<li>Power BI</li>
<li>Database languages</li>
<li>Access Database</li>
<li>PowerPoint and Graphics software</li></ul></div></div></div></div></div>

Senior Specialist - Master Data Management

Datamatics Global Services Ltd

<div>Job Title: Informatica IDMC &amp; MDM Developer 
Location: Riyadh, Saudi Arabia 
Experience: 5&ndash;8 Years 
Employment Type: Full-Time<h2 class="jobSectionHeader"> 
Role Overview</h2>
We are seeking a skilled Informatica IDMC &amp; MDM Developer/Consultant to join our data management team in Riyadh. The ideal candidate will have strong hands-on experience with Informatica Intelligent Data Management Cloud (IDMC) and Informatica Master Data Management (MDM) to design, develop, and implement enterprise data integration and master data solutions.
This role involves building scalable data pipelines, implementing data governance practices, and ensuring high-quality, trusted master data across enterprise systems.<h2 class="jobSectionHeader"> 
Key Responsibilities</h2><h3 class="jobSectionHeader">
Data Integration &amp; Development</h3><ul><li>
Design and develop data integration workflows using Informatica IDMC.</li><li>
Build and maintain ETL/ELT pipelines for data ingestion, transformation, and loading.</li><li>
Integrate data from multiple sources including databases, APIs, and enterprise applications.</li><li>
Optimize data pipelines to ensure performance, scalability, and reliability.</li></ul><h3 class="jobSectionHeader">
Master Data Management (MDM)</h3><ul><li>
Implement and manage Informatica MDM solutions for key business domains such as customer, product, or supplier data.</li><li>
Configure match and merge rules, hierarchies, and survivorship rules.</li><li>
Ensure data consistency, accuracy, and governance across systems.</li><li>
Support master data lifecycle management and stewardship processes.</li></ul><h3 class="jobSectionHeader">
Data Quality &amp; Governance</h3><ul><li>
Implement data quality rules using Informatica Data Quality tools within IDMC.</li><li>
Identify data inconsistencies and work with stakeholders to resolve issues.</li><li>
Support enterprise data governance and metadata management initiatives.</li></ul><h3 class="jobSectionHeader">
System Integration &amp; Support</h3><ul><li>
Collaborate with data engineers, BI teams, and business stakeholders to understand data requirements.</li><li>
Integrate MDM with downstream systems such as data warehouses, analytics platforms, and applications.</li><li>
Monitor data workflows and troubleshoot data integration or MDM issues.</li></ul><h3 class="jobSectionHeader">
Documentation &amp; Best Practices</h3><ul><li>
Maintain technical documentation for data pipelines, workflows, and MDM configurations.</li><li>
Follow data management best practices, coding standards, and security guidelines.</li><li>
Support deployment activities and environment management.</li></ul><h2 class="jobSectionHeader"> 
Required Skills &amp; Experience</h2><ul><li>
5&ndash;8 years of experience in data integration and master data management.</li><li>
Strong hands-on experience with Informatica Intelligent Data Management Cloud (IDMC).</li><li>
Experience implementing Informatica MDM solutions in enterprise environments.</li><li>
Experience with ETL/ELT development, data transformation, and data integration frameworks.</li><li>
Good understanding of data modeling, data governance, and data quality management.</li><li>
Experience working with relational databases (Oracle, SQL Server, PostgreSQL, etc.).</li><li>
Strong SQL and data analysis skills.</li></ul><h2 class="jobSectionHeader"> 
Preferred Qualifications</h2><ul><li>
Experience with Informatica Data Quality (IDQ), Informatica EDC, or Axon.</li><li>
Experience integrating data with cloud platforms such as AWS, Azure, or Google Cloud.</li><li>
Knowledge of API integrations and data services.</li><li>
Experience working in large enterprise data environments.</li></ul><h2 class="jobSectionHeader"> 
Soft Skills</h2><ul><li>
Strong analytical and problem-solving skills.</li><li>
Excellent communication and stakeholder management abilities.</li><li>
Ability to work independently and collaboratively in cross-functional teams.</li></ul>
vHZuKfKgch</div>

Informatica IDMC & MDM Developer

Maximus KSA | ماكسيموس السعودية

<div>
 
 We are looking for a highly organized and analytical
 
 Planning Specialist
 
 to manage the day-to-day planning and optimization of surveyor schedules. This role plays a critical part in ensuring appointment availability, maximizing staffing efficiency, and continuously improving performance through data review and feedback.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage and optimize daily surveyor schedules to ensure maximum appointment availability and utilization.
 </li>
 <li>
 Ensure appointments are accurately matched with surveyors and staffing levels are maintained.
 </li>
 <li>
 Re-arrange appointments when cancellations occur (by surveyors or beneficiaries).
 </li>
 <li>
 Update and maintain schedules and absence data on the Magenta system.
 </li>
 <li>
 Ensure absence data is accurately recorded and shared with Field Operations teams for timekeeping and absence management.
 </li>
 <li>
 Monitor and improve survey appointment optimization and scheduling effectiveness.
 </li>
 <li>
 Maintain high standards of professionalism, including adherence to company values, Code of Conduct, and ethical standards.
 </li>
 <li>
 Comply with all company policies, procedures, security, privacy, health &amp; safety, and safeguarding requirements.
 </li>
 <li>
 Perform additional tasks as required, appropriate to the role.
 </li>
 </ul>
 
 
 
 
 
 Knowledge, Skills &amp; Experience
 
 
 
 
 
 
 
 Knowledge
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree.
 </li>
 <li>
 Specialist knowledge of workforce management software is preferred.
 </li>
 <li>
 Strong knowledge of MS Office, particularly advanced Excel and PowerPoint.
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Ability to remain calm under pressure in a fast-paced environment.
 </li>
 <li>
 Strong planning, organization, and time-management skills.
 </li>
 <li>
 Excellent analytical skills with a continuous improvement mindset.
 </li>
 <li>
 High attention to detail.
 </li>
 <li>
 Strong teamwork and communication skills.
 </li>
 <li>
 Ability to manage multiple complex tasks simultaneously and meet deadlines.
 </li>
 <li>
 High level of integrity with a strong ethical approach.
 </li>
 <li>
 Compassionate and community-focused attitude.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Previous experience using workforce management or CRM systems.
 </li>
 <li>
 Prior experience in a scheduling or planning function is preferred.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 Be part of an organization that values integrity, quality, and community impact.
 </li>
 <li>
 Work in a collaborative, fast-paced environment with opportunities to improve operational efficiency.
 </li>
 <li>
 Make a meaningful contribution by supporting essential field operations.
 </li>
 </ul>
 
 
</div>

Planning Specialist

Qiddiya Investment Company

<div>Qiddiya Investment Company is on the lookout for a dynamic Senior Specialist in Business Intelligence to enhance our data-driven strategy and analytics capabilities. The Senior Business Intelligence Specialist is responsible for transforming multi‑source operational and guest‑experience data into meaningful insights that drive performance, service-quality improvements, and strategic decision‑making across the Contact Center. This role ensures data accuracy, develops advanced dashboards, monitors key performance indicators (KPIs), and provides actionable analytics to leadership and operational teams.
Key Responsibilities<ul><li>
KPI Data Collection &amp; Validation</li><li><ul><li>Consolidate multi-source data: IVR/telephony, CRM/case management, QA scorecards, post-call and digital surveys, social/complaints, chat, email, WhatsApp, app/web feedback.</li><li>Detect early warning signals (spikes in negative sentiment, repeat contacts, reopened cases, escalation trends).</li><li>Maintain alerting for threshold breaches (CSAT dips, complaint surges, SLA misses).</li><li></li><li>Extract required KPIs from approved systems following designated schedules to maintain consistent reporting accuracy.</li><li>Validate dataset completeness and formatting, ensuring numerical integrity and alignment with reporting requirements.</li><li>Maintain unified data templates to support continuity, comparability, and repeatability of performance reporting.</li><li>Flag errors, missing values, or anomalies to concerned stakeholders for timely resolution.</li></ul></li><li>
Dashboard Updating &amp; Reporting</li><li><ul><li>Update dashboards with accurate performance metrics, ensuring correct visual representation and labeling</li><li>Executive VOG (Voice of the Guest) Dashboard (CSAT/NPS/CES, trends, drivers, top issues, corrective actions recommendations and Insights).</li><li>Prepare structured weekly and monthly summaries to support operational and leadership reviews.</li><li>Maintain historical data libraries, ensuring consistent archiving and access to past performance cycles to support continuity of analysis.</li><li>Support enhancements to dashboard structures by collecting feedback and identifying usability needs.</li></ul></li><li>
Insights &amp; Improvement Support</li><li><ul><li>Link complaints + QA findings + operational KPIs to root causes (e.g., long AHT, policy ambiguity, defect-prone journeys, knowledge gaps).</li><li>Facilitate insight readouts with QA, Operations, Training/Development, and Product/Policy owners.</li><li>Capture recurring performance issues and categorize them appropriately within tracking logs.</li><li>Provide data extracts supporting trend analysis and service-improvement assessments.</li><li>Maintain productivity, adherence, and quality datasets required for operational decision-making.</li><li>Highlight emerging patterns that may impact performance targets or frontline consistency.</li></ul></li><li>
Audit Readiness &amp; Documentation</li><li><ul><li>Maintain audit-ready evidence folders, ensuring organized logs and complete supporting documentation.</li><li>Prepare required KPI samples during audits or governance reviews.</li><li>Validate integrity of archived datasets and ensure documentation traceability.</li><li>Support compliance with internal reporting standards and data-governance expectations.</li></ul></li></ul> 

Requirements 
<ul><li>
Minimum qualification:
</li><li><ul><li>Bachelor&rsquo;s degree in business administration, Hospitality and Tourism Management, or related discipline required.</li></ul></li><li>
Certifications:
</li><li><ul><li>COPC training, ITIL, CX/Service Excellence certifications or equivalent required</li><li>Lean Six Sigma Green Belt</li><li>Business Intelligence Certificate</li><li>Power BI.</li></ul></li><li>
Years of Relevant Experience:
</li><li><ul><li>4+ years, preferably with majority in Performance Management
</li></ul></li><li>Nature of Experience:
</li><li><ul><li>Experience in performance reporting, data analysis, or service-operations monitoring preferred.</li><li>Experience working in a related area in a leading professional-services firm, prestigious consulting firm or entertainment/real estate industry preferred. 
</li></ul></li></ul> 
 
Benefits 
Comprehensive benefits package</div>

Senior Specialist - Business Intelligence

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