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Palo Alto Networks

<div><div>Atlanta, Georgia, United States Product Engineering Ref ID: JR-019369</div><p></p><div><br>
</div><div><p><b>Our Mission</b></p>
<p></p><p>At Palo Alto Networks&reg;, we&rsquo;re united by a shared mission&mdash;to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you&rsquo;re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you&rsquo;re in the right place.</p>
<p></p><p><b>Who We Are</b></p>
<p></p><p>In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!</p>
<p></p>We believe collaboration thrives in person. That&rsquo;s why most of our teams work from the office full time, with flexibility when it&rsquo;s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
<p></p><p><b>Job Summary</b></p>
<p></p><p>As a Principal Technical Marketing Engineer for Prisma AIRS at Palo Alto Networks, you will join a team responsible for driving AI security. You will work with cutting-edge technology, redefining the future.</p>
<p>This role plays a key role in supporting our product managers, marketing teams, and customers by developing outbound technical communication, including product best practices, competitive reviews, demo environments, and ownership of product betas. You will perform technical analysis and support the product management in identifying next-generation innovations. This is a critical customer facing role within the company and one where the right person can have significant impact.</p>
<p>The ideal candidate would be able to influence strategy, collaborate with marketing and sales teams to execute go to market strategies, act as a thought leader at the industry level, evangelizing the products and product strategy both internally and externally.<br>
<br>
</p><h3 class="jobSectionHeader"><b>Your Impact</b></h3>
<ul><li><p>Develop, constantly refine, and execute the technical marketing plan</p>
</li><li><p>Utilize AI to scale your impact by creating innovative enablement and defining the art of the possible.</p>
</li><li><p>Present Executive Briefings to C-Suite executives with deep technical expertise.</p>
</li><li><p>Be responsible for the creation, maintenance, and delivery of effective technical tools, whitepapers, demos, videos and technical training for sales, customers, and partners</p>
</li><li><p>Be a key technical evangelist for Palo Alto Networks, speaking at seminars, conferences, customer briefings, and with other groups within the company</p>
</li><li><p>Work with engineering in identifying product gaps based on competitive analysis and work with the PM to drive enhancements to bridge them</p>
</li><li><p>Be the domain authority on Palo Alto Networks products to help Domain Consultants with information on competitive questions</p>
</li><li><p>Identify Sales challenges based on any competitive situations and provide solutions</p>
</li><li><p>Document technical concepts to ensure our products are well understood and utilized to the greatest extent possible</p>
</li><li><p>Work with marketing to develop collaterals with battle cards, presentations, and white papers</p>
</li></ul><p></p><p><b>Qualifications
</b></p><h3 class="jobSectionHeader"><b>Qualifications</b></h3>
<ul><li><p>5+ years of experience as a Technical Marketing Engineer for network/cybersecurity area or a DevOps/Solution Architect, preferably for AI security, network, or data security products</p>
</li><li><p>Excellent written and verbal communication skills with strong presentation skills and trade show experience</p>
</li><li><p>Eagerness to learn new technologies, experiment with products and collaborate cross-functionally</p>
</li><li><p>Strong customer advocacy skills and experience, ability to work in difficult customer situations</p>
</li><li><p>Work towards getting things done, Fast learner with strong initiative and sense of ownership</p>
</li><li><p>Experience in automation tools, building dashboards, etc.</p>
</li><li><p>Experience with writing and editing technical documentation and operational procedures</p>
</li></ul><p></p><p><b>Compensation Disclosure</b></p>
<p></p><p>The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus.</p>
<p></p>$134,000.00 - $215,500.00/yr
<p></p><p><b>Our Commitment
</b></p><p></p><p>We&rsquo;re trailblazers that dream big, take risks, and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.</p>
<p></p><p>We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.</p>
<p></p><p>Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.</p>
<p></p><p>All your information will be kept confidential according to EEO guidelines.</p>
<p></p>Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.</div></div><p></p>

Principal Technical Marketing Engineer (Prisma AIRS)

Robert Half

<div>
 <p>
  Freelance Copywriter Needed | Remote Opportunity
 </p>
 <p>
  I&rsquo;m currently looking for a talented
  <strong>
   Freelance Copywriter
  </strong>
  to support creative teams on upcoming project-based engagements.
 </p>
 <p>
  Looking for someone who has experience developing thoughtful, brand-focused copy across multiple channels.
 </p>
 <p>
  Ideal candidates will have:
 </p>
 <ul>
  <li>
   Agency, freelance, or in-house creative experience
  </li>
  <li>
   A strong portfolio showcasing copywriting range and creativity
  </li>
  <li>
   Experience writing across channels including:
  </li>
  <li>
   Social media
  </li>
  <li>
   Digital campaigns
  </li>
  <li>
   Email marketing
  </li>
  <li>
   Website and landing pages
  </li>
  <li>
   Video scripts
  </li>
  <li>
   Paid media
  </li>
  <li>
   Long-form content
  </li>
  <li>
   Brand storytelling
  </li>
 </ul>
 <p>
  Additional experience with SEO content, audience insights, conversion-focused messaging, and adapting copy across different brand voices is a plus.
 </p>
 <p>
  <strong>
   Details:
  </strong>
 </p>
 <ul>
  <li>
   Freelance / project-based engagement
  </li>
  <li>
   Potential to start as early as next week
  </li>
 </ul>
</div>


Copywriter

Capgemini

<div><div><div><div><p>Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you&rsquo;d like, where you&rsquo;ll be supported and inspired by a collaborative community of colleagues around the world, and where you&rsquo;ll be able to reimagine what&rsquo;s possible. Join us and help the world&rsquo;s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.</p>
<div><div><div><h2 class="jobSectionHeader"><b>Job Location : Cary, NC (Onsite/Hybrid from Day 1)</b></h2>
</div></div><div></div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
</div><div><p>We are seeking an experienced <b>Data Scientist</b> to join our growing Analytics and AI team. This role is responsible for developing and deploying advanced Machine Learning, Artificial Intelligence, and Generative AI solutions that drive customer engagement, marketing effectiveness, revenue growth, and business outcomes. The ideal candidate will have a strong blend of technical expertise, business acumen, and stakeholder management experience, particularly within the insurance and/or financial services industry.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Key Responsibilities</b></h2>
</div><div><ul><li>Own technical decisions, project outcomes, timelines, and production stability within assigned business domains.</li>
<li>Design, develop, train, and optimize machine learning and deep learning models for marketing, customer engagement, sales, and business analytics use cases.</li>
<li>Analyze complex datasets to identify trends, patterns, anomalies, and actionable insights that support business strategy and decision-making.</li>
<li>Develop statistical models, predictive analytics, and machine learning algorithms using Python and Azure cloud technologies.</li>
<li>Build, deploy, and support production-ready ML and GenAI solutions, including API-based, batch, and real-time inference applications.</li>
<li>Collaborate with business stakeholders, product teams, and cross-functional partners to identify opportunities and implement data-driven solutions.</li>
<li>Integrate AI and ML capabilities into business applications and workflows through APIs, SDKs, and microservices.</li>
<li>Create compelling visualizations, dashboards, reports, and presentations to communicate analytical findings and recommendations to senior leadership and business partners.</li>
<li>Apply MLOps best practices to ensure scalability, reliability, performance monitoring, and operational excellence of AI/ML solutions.</li>
<li>Optimize platform components leveraging cloud-native architectures, distributed computing, and efficient resource management practices.</li>
<li>Stay current with emerging trends, technologies, and best practices in Artificial Intelligence, Data Science, Machine Learning, and Generative AI.</li>
<li>Promote responsible AI practices, including data privacy, model governance, bias mitigation, and model monitoring.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Required Qualifications</b></h2>
</div><div><ul><li>Bachelor's or Master's degree in Computer Science, Data Science, Engineering, Mathematics, Statistics, or a related quantitative field.</li>
<li>8+ years of experience in Data Science, Machine Learning, Artificial Intelligence, and/or AI/ML Engineering.</li>
<li>5+ years of experience in the Insurance and/or Financial Services industry with exposure to sales, marketing, customer engagement, or customer analytics.</li>
<li>Proven experience designing, deploying, and operating production Machine Learning and/or Generative AI solutions, including APIs, batch processing, and real-time inference.</li>
<li>Strong experience developing Machine Learning models using Python, preferably in cloud environments.</li>
<li>Experience with Azure Machine Learning, Domino Data Lab, Power BI, or similar analytics and ML platforms.</li>
<li>Strong SQL skills and hands-on experience with data analysis, anomaly detection, data validation, and Exploratory Data Analysis (EDA).</li>
<li>Solid understanding of statistics, mathematics, predictive modeling, machine learning algorithms, and data science methodologies.</li>
<li>Experience leveraging AI and predictive analytics to improve customer experience, communication strategies, revenue generation, marketing effectiveness, and other business outcomes.</li>
<li>Familiarity with responsible AI principles, including data privacy, bias mitigation, model explainability, governance, and monitoring.</li>
<li>Excellent written and verbal communication skills, including the ability to present insights effectively through storytelling, visualizations, and executive-level presentations.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Preferred Qualifications</b></h2>
</div><div><ul><li>Experience with Generative AI, Large Language Models (LLMs), and modern AI frameworks.</li>
<li>Experience implementing MLOps and model lifecycle management practices in cloud environments.</li>
<li>Knowledge of cloud-native architectures and scalable AI/ML deployment patterns.</li>
<li>Experience working within highly regulated environments such as Insurance or Financial Services.</li>
</ul></div></div></div><p>The base compensation range for this role in the posted location is: 85786- 97273</p>
<p>Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.</p>
<p>The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.</p>
<p>These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.</p>
<p>It is not typical for candidates to be hired at or near the top of the posted compensation range.</p>
<p>In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.</p>
<p><b>Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees.</b> In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:</p>
<ul><li>Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave</li>
</ul><ul><li>Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)</li>
<li>Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)</li>
<li>Life and disability insurance</li>
<li>Employee assistance programs</li>
<li>Other benefits as provided by local policy and eligibility</li>
</ul><p><b>Important Notice:</b> Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini&rsquo;s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.</p>
<p><b>Disclaimers</b></p>
<p>Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.</p>
<p>This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.</p>
<p>Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.</p>
<p></p>
<p>Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.</p></div></div></div></div>

Data Scientist

Guidehouse

<div><p><b>Job Family</b><b>:</b></p>
Operational Effectiveness<p><b><br>
Travel Required</b><b>:</b></p>
Up to 10%<p><b><br>
Clearance Required</b><b>:</b></p>
Ability to Obtain Public Trust<p></p><p><b>
What You Will Do</b><b>:</b></p><div><p>
Guidehouse is seeking a <b>Health Communications Senior Associate</b> to support CDC and other federal health agency communications, digital engagement, and public health outreach initiatives. The successful candidate will have hands-on experience supporting federal health agency (e.g., CDC) digital communications programs and will develop, execute, and evaluate communication products and strategies that advance public health priorities.</p><p></p><p><b>
Responsibilities include:</b></p></div><ul><li>
Develop and implement communication strategies, messaging, and outreach plans for CDC and other federal health programs.</li><li>
Create and manage digital content, including website and intranet content, newsletters, social media, presentations, briefing materials, and executive communications.</li><li>
Translate complex scientific and public health information into clear, audience-centered communications.</li><li>
Coordinate with program leaders, scientists, staff, and stakeholders to develop communication products and campaigns.</li><li>
Support content governance, editorial review, and communication clearance processes.</li><li>
Monitor communication performance and digital analytics to inform content improvements.</li><li>
Support website modernization, content migrations, digital engagement initiatives, and content management activities.</li><li>
Ensure all products comply with agency, HHS, Section 508, health literacy, and plain language requirements.</li></ul><p><b><br>
What You Will Need</b><b>:</b></p><ul><li>
Bachelor's degree in Public Health, Health Communication, Communications, Journalism, Marketing, English, or related field.</li><li>
4+ years of professional health communications experience.</li><li>
Direct experience supporting CDC digital communications programs, including development and management of content for CDC.gov, digital campaigns, social media, newsletters, or other CDC communication channels.</li><li>
Experience working within CDC communication review, clearance, and approval processes.</li><li>
Experience developing communication products for public health, scientific, or technical audiences.</li><li>
Strong writing, editing, stakeholder engagement, and project management skills.</li><li>
Experience applying health literacy, plain language, and audience-centered communication principles.</li><li>
Proficiency with Microsoft Office and SharePoint.</li><li>
Ability to obtain and maintain a Public Trust clearance (i.e. US Citizenship required).</li></ul><p><b><br>
What Would Be Nice To Have</b><b>:</b></p><ul><li>
Master's degree in Public Health, Health Communication, Communications, or related field.</li><li>
Experience with CDC Digital First Editor (DFE) or other federal content management systems.</li><li>
Knowledge of CDC Clear Communication Index methodologies.</li><li>
Experience with digital analytics, content strategy, SEO, or website modernization efforts.</li><li>
Experience supporting public health emergency communications or risk communications.</li><li>
Experience developing multimedia, graphic, or video communication products.</li></ul><p></p><p><b><br>
What We Offer</b><b>:</b></p><p>
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.</p><p></p><p>
Benefits include:</p><ul><li><p>
Medical, Rx, Dental &amp; Vision Insurance</p></li><li><p>
Personal and Family Sick Time &amp; Company Paid Holidays</p></li><li><p>
Position may be eligible for a discretionary variable incentive bonus</p></li><li><p>
Parental Leave and Adoption Assistance</p></li><li><p>
401(k) Retirement Plan</p></li><li><p>
Basic Life &amp; Supplemental Life</p></li><li><p>
Health Savings Account, Dental/Vision &amp; Dependent Care Flexible Spending Accounts</p></li><li><p>
Short-Term &amp; Long-Term Disability</p></li><li><p>
Student Loan PayDown</p></li><li><p>
Tuition Reimbursement, Personal Development &amp; Learning Opportunities</p></li><li><p>
Skills Development &amp; Certifications</p></li><li><p>
Employee Referral Program</p></li><li><p>
Corporate Sponsored Events &amp; Community Outreach</p></li><li><p>
Emergency Back-Up Childcare Program</p></li><li><p>
Mobility Stipend</p></li></ul><p></p><p><b>
About Guidehouse</b></p><p>
Guidehouse is an Equal Opportunity Employer&ndash;Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.</p><p></p><p>
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.</p><p></p><p>
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.</p><p></p><p>
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.</p><p></p><p>
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse&rsquo;s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant&rsquo;s dealings with unauthorized third parties.</p><p></p><p><i>
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.</i></p></div>

Health Communications Senior Associate

Georgia Department of Public Health

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><div>Pay Grade: P</div><div></div><div><b><br>
Connect passion with purpose. </b>The Fulton County Board of Health provides a variety of services that help protect residents from health threats, increase access to health services to improve health outcomes, and provide information that assists Fulton County citizens in living healthier lives.</div><div></div><div><br>
The agency is seeking a highly qualified candidate for the position of <b>Sr Mgr 2, Business Ops - Communications Director </b>within the <b>Fulton County Board of Health </b>in the <b>Communications</b><b> </b><b>Division.</b></div><div></div><p><b><br>
Standard Benefits for FULL Time Salaried Employees</b>In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, health insurance, employee retirement plan, deferred compensation, 13 paid holidays, vacation &amp; sick leave, dental, vision, long term care, and life insurance.</p><div><b>
www.fultoncountyboh.com</b></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Job Responsibilities</b></h2></div>
<div><p><b>Position Summary</b></p><p>
The Communications Director serves as the strategic leader responsible for developing, implementing, and overseeing the Fulton County Board of Health's internal and external communications, public information, media relations, branding, marketing, digital communications, and community outreach initiatives. Reporting to the Deputy District Health Director, this position provides executive-level leadership for the agency's Communications Division and Community Outreach Division.</p><p>
The Communications Director serves as the agency's principal communications advisor and works closely with the District Health Director, Deputy District Health Director, executive leadership, and program leadership during routine operations, public health initiatives, and emergency response activities. The position is responsible for strengthening public trust, developing information and campaigns to influence health behavior, and advancing FCBOH's mission through effective communication and meaningful community engagement.</p><b>
Strategic Communications</b><ul><li>
Develop, implement, and evaluate a comprehensive communications strategy supporting the FCBOH Strategic Plan.</li><li>
Develop communication campaigns aligned with the agency&rsquo;s population health priorities as defined in the strategic plan and community health improvement plan.</li><li>
Advise executive leadership on communications, branding, public messaging, and reputation management.</li><li>
Ensure consistent branding and messaging across all agency communications.</li><li>
Monitor communication effectiveness using analytics, community feedback, and performance metrics.</li></ul><b>
Media Relations</b><ul><li>
Provide executive oversight of the Media Division, including direct supervision of the Media Director.</li><li>
Monitor and assure positive relationships with local, regional, and national media outlets.</li><li>
Lead crisis and risk communication planning and implementation.</li></ul><b>
Community Outreach</b><br>
<ul><li>
Provide executive oversight of the Community Outreach Division, including direct supervision of the Community Outreach Director.</li><li>
Develop strategies to increase community participation in public health initiatives.</li><li>
Foster collaborative partnerships with community-based organizations, schools, businesses, faith communities, and neighborhood associations.</li><li>
Coordinate outreach campaigns, public meetings, town halls, community forums, and stakeholder engagement activities.</li></ul><b>
Public Information &amp; Digital Communications</b><ul><li>
Direct dissemination of accurate public health information.</li><li>
Oversee website content and digital communications.</li><li>
Manage social media strategy and evaluate communication analytics.</li></ul><b>
Crisis and Emergency Communications</b><ul><li>
Lead communication planning and coordination during public health emergencies.</li><li>
Serve within the Incident Command Structure as assigned, including Public Information Officer responsibilities when designated.</li><li>
Coordinate emergency messaging with partner agencies.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div>
<div><p><b>Minimum Qualifications</b></p><ul><li>
Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Public Health, Public Administration, Business Administration, English, or a closely related field. Master's degree preferred.</li><li>
Seven (7) years of progressively responsible communications experience.</li><li>
Three (3) years of supervisory or management experience.</li><li>
Government, healthcare, or public health experience strongly preferred.</li></ul><b>
Preferred Qualifications</b><ul><li>
Master's degree in a related field.</li><li>
APR certification.</li><li>
FEMA ICS-100, 200, 700, and 800 certifications.</li><li>
Public Information Officer experience.</li><li>
Bilingual proficiency desirable.</li></ul><b>
Core Competencies</b><ul><li>
Leadership</li><li>
Strategic Thinking</li><li>
Communication Excellence</li><li>
Collaboration</li><li>
Innovation</li><li>
Relationship Building</li><li>
Crisis Leadership</li><li>
Political Acumen</li><li>
Accountability</li><li>
Integrity</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Additional Information</b></h2></div>
<p></p><div><div><i>The State will not unlawfully consider an applicant&rsquo;s </i><b><i>Performance A</i></b><b><i>p</i></b><b><i>titudes:</i></b></div><div><b>
Data Utilization</b>: Requires the ability to synthesize, hypothesize, and/or theorize concerning data involving modification of existing policies, strategies, and/or methods to meet unique or unusual conditions. Requires the ability to do so within the context of existing organizational theories and management principles.</div><div><b>
Human Interaction</b>: Requires the ability to function in a managerial capacity for a division or organizational unit; includes the ability to make decisions on procedural and technical levels.</div><div><b>
Equipment, Machinery, Tools, and Materials Utilization</b>: Requires the ability to operate and control the actions of equipment and machinery, requiring the monitoring, adjustment, regulation, and/or setting of multiple conditions.</div><div><b>
Verbal A</b><b>p</b><b>titude</b>: Requires the ability to utilize a wide variety of references, descriptive, advisory, and/or design data and information.</div><div><b>
Mathematical A</b><b>p</b><b>titude</b>: Requires the ability to perform moderately complex algebraic and geometric operations; ability to utilize principles of basic probability and statistical inference.</div><div><b>
Functional Reasonin</b><b>g</b>: Requires the ability to apply principles of logical or synthesis functions; deal with concrete and abstract variables; and analyze major problems that require complex planning for interrelated activities that can span one or several work units.</div><div><b>
Situational Reasonin</b><b>g</b>: Requires the ability to exercise judgment, decisiveness, and creativity in critical and/or unexpected situations involving moderate risk to the organization.</div><div></div><div><i><br>
Due to the volume of applications received, we are unable to provide information on application status by phone or email. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for the next steps in the selection process. Applicants who are not selected will not receive a notification.</i></div><div><i>
This position is subject to close at any time, once a satisfactory applicant pool has been identified.</i></div><div></div><div><br>
*District 3-2 is an Equal Opportunity Employer*</div><div></div><div><i><br>
The State will not unlawfully consider an applicant&rsquo;s race, color, national origin, religion, age, disability, sex, genetic information, political affiliation, protected uniformed service, or other legally protected categories when making selections.</i></div><div></div><div><i><br>
The candidate chosen for employment will be subject to Criminal Background Check/Fingerprinting, Reference Checks.</i></div></div></div></div><p></p>

Sr Mgr 2, Business Ops - (Communications Director)

CallRail

<div><h3 class="jobSectionHeader"><b>The Position</b></h3>
<p>
CallRail is looking for a motivated, detail-oriented, and customer-focused Tier 1 Technical Support Agent to join our team in Atlanta. In this role, you will be the frontline point of contact for our customers&mdash;marketers, agencies, and business owners&mdash;delivering exceptional, high-touch support to ensure a smooth end-to-end customer experience. You will actively troubleshoot technical issues, verify that workflows and integrations operate as intended, and guide customers toward optimal solutions for their business needs.</p>
<p>
If you thrive in the fast-paced marketing technology space, take pride in rigorous attention to detail, and love turning complex technical challenges into seamless customer experiences, we want to hear from you!</p><h3 class="jobSectionHeader"><b><br>
</b></h3>
<h3 class="jobSectionHeader"><b>What You'll Do</b></h3>
<ul><li><b>End-to-End Troubleshooting &amp; Solutioning:</b> Perform active troubleshooting and initial guided diagnostic support across all CallRail products via live channels (phone, chat, web, and email). Look beyond immediate break-fix issues to understand customer goals and provide proactive solutioning.</li>
<li><b>Workflow &amp; Integrations Assurance:</b> Guide customers through workflow and implementation best practices. Verify and maintain smooth data flow across CallRail features and third-party MarTech ecosystems (e.g., Google Ads, Google Analytics, HubSpot, Salesforce, Zapier).</li>
<li><b>Protocol &amp; Operational Excellence:</b> Adhere to Customer Support protocols, including properly coding trouble tickets, maintaining ACD queue availability, conducting professional interactions, and meeting Average Talk and Wrap Up time objectives.</li>
<li><b>Detail-Oriented Documentation:</b> Meticulously log and document all customer interactions, setup configurations, and troubleshooting steps in our ticketing system (Zendesk). Ensure complex setups are thoroughly tested before resolving.</li>
<li><b>Clear Escalation &amp; Bug Reporting:</b> Follow established escalation processes for complex Tier 2/3 issues. Identify, document, and escalate bugs or outages with clear, precise reproduction steps for product and engineering teams.</li>
<li><b>Customer Advocacy &amp; Continuous Improvement:</b> Maintain high customer satisfaction by communicating resolution expectations with professionalism and empathy. Contribute to team documentation, internal support processes, and active participation in training for new products and features.</li>
<li><b>AI Adoption:</b> Leverage AI platforms and modern support tools to streamline operations, solve complex problems efficiently, and maintain industry benchmarks.</li>
</ul>
<h3 class="jobSectionHeader"><b>What You'll Need</b></h3>
<ul><li><b>Frontline Support Experience:</b> 1&ndash;3+ years of professional experience in frontline technical/telephone support and customer-facing troubleshooting, ideally in a SaaS, MarTech, or agency environment.</li>
<li><b>MarTech &amp; Integrations Familiarity:</b> Working knowledge or aptitude with marketing technology tools and web concepts (Google Analytics, Google Ads, CRMs, webhooks, JavaScript snippets).</li>
<li><b>High Attention to Detail:</b> An obsessive eye for detail when reviewing tracking scripts, reproducing bugs, auditing customer setup configurations, and documenting tickets.</li>
<li><b>Analytical &amp; Problem-Solving Skills:</b> Excellent analytical, diagnostic, and root-cause troubleshooting abilities; ability to exercise good judgment under pressure while maintaining a professional demeanor.</li>
<li><b>Strong Communication:</b> Outstanding verbal and written communication skills with the ability to translate complex technical jargon into clear, accessible guidance for non-technical users.</li>
<li><b>Tool Proficiency:</b> Familiarity with modern support and productivity tools (Zendesk, Excel, Google Drive, CRM tools).</li></ul><br>
<p></p>
<h3 class="jobSectionHeader"><b>
 Nice to Have</b></h3>
<ul><li>Direct experience using CallRail or similar call-tracking and marketing attribution platforms.</li>
<li>Technical experience or aptitude with MySQL, HTML, CSS, JavaScript, REST APIs, or browser developer tools for debugging.</li>
<li>Degree in Computer Science, Information Technology, or equivalent practical experience.</li></ul><br>
<p></p>
<p><i>
 If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.</i></p><h3 class="jobSectionHeader"><b><br>
</b></h3>
<h3 class="jobSectionHeader"><b>Additional Perks</b></h3>
<ul><li>Healthcare (one option covered at 100% for employees), Dental &amp; Vision Coverage</li>
<li>Competitive HSA with company matching</li>
<li>Paid parental leave</li>
<li>Flexible vacation policy</li>
<li>401K options with company dollar-for-dollar match</li>
<li>Employee stock options available from day one</li>
<li>$2,000 annual educational allowance</li>
<li>Catered lunch every Tuesday * an in-office perk</li>
<li>MARTA transportation or office parking expenses covered</li>
<li>Employee charitable donation company match, up to $500 annually</li>
<li>Regular company outings and events</li>
<li>Hybrid work options with $500 office stipend to set up your home office</li>
<li>Designated bike storage</li></ul><br>
<h3 class="jobSectionHeader"><b>
</b></h3><p>Learn more: https://www.callrail.com/about/</p>
<p><b>
You Are Welcome Here</b></p>
<p>
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).<br>
<br>
<b>Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.</b></p><br>
<p><b><i>
This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.</i></b><br>
<b><i>Beginning in January 2027, CallRail will transition to a 3.5-day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays, with Wednesdays alternating bi-weekly between remote and in-office. Fridays will remain remote.</i></b></p></div>

Technical Support Specialist - Tier I

Google

<div><p>This role may also be located in our Playa Vista, CA campus.</p><p>
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</p><p>
Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.</p><br>
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: <b>New York, NY, USA; Atlanta, GA, USA; Chicago, IL, USA; Los Angeles, CA, USA; San Francisco, CA, USA</b>.<h3 class="jobSectionHeader"><b>
Minimum qualifications:</b></h3><ul>
<li>Bachelor&rsquo;s degree or equivalent practical experience.<br>
</li>
<li>5 years of experience troubleshooting technical issues for internal/external partners or customers.</li>
<li>Experience in either system design or reading code (e.g., Java, C++, Python).</li></ul><br>
<h3 class="jobSectionHeader"><b>
Preferred qualifications:</b></h3><ul>
<li>8 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.<br>
</li>
<li>8 years of experience with data analysis and SQL/MySQL.<br>
</li>
<li>8 years of experience in a customer-facing role.<br>
</li>
<li>8 years of experience working with Unix or Linux operating systems/commands.</li>
<li>Experience working with Google Ads, Google Marketing Platform products (e.g., SA360, DV360, GA4), or Google Cloud services.</li>
</ul><div><h2 class="jobSectionHeader"><b>About the job</b></h2><p>
gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.</p><br>
<p>
As a Product Deployment Engineer, you will be a key advisor to Google&rsquo;s customers and serve as the definitive regional service authority for a specific product area. You are the strategic bridge between what a customer wants and what gTech Ads has to offer within a specific product area, whether via the standing menu of service or our gTech Ads engineering capabilities. You will have strong customer engagement skills, and the ability to translate customer needs into scalable product strategies. You will develop high quality technical-product specifications that address complex business issues.</p><div></div><p>
Google creates products and services that make the world a better place, and gTech&rsquo;s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers&rsquo; complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.<br>
<br>
To learn more about gTech, check out our video.</p>
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
<br>
<br>
US: $152000 - $221000 (USD) + 15% bonus target + equity + benefits<br>
<br>
Learn more about benefits at Google.</div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2><ul>
<li>Partner with sales and engagement managers to understand customer marketing objectives, infrastructure, first-party data management strategy, and pain points.</li>
<li>Lead in-depth technical assessment/consultation sessions to uncover opportunities where bespoke solutions are required, ensuring solutions respect industry-specific data constraints and business cycles.</li>
<li>Translate complex customer requirements into clear technical specifications and solution designs, considering scalability, reusability, and best practices as well as a clear path to media activation.</li>
<li>Provide technical-product oversight during the implementation phase, ensuring the engineering build remains aligned with the original customer strategy, while delegating base code-level and system-building decisions to the Engineering team.</li>
<li>Collaborate closely with cross-functional gTech teams (e.g., Engineering teams, Solution Experts, Measurement Experts) to orchestrate bundled service delivery and ensure seamless customer outcomes.<br>
</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Product Deployment Engineer, gTech Ads

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