administrative/front desk assistant

director of operations

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director of front office the langham boston

Langham Hospitality Group

<div>
 
 
 
 Director of Front Office &ndash; The Langham, Boston
 
 
 
 
 
 
 
 
 About Langham Hospitality Group
 
 
 
 A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying&rsquo;nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
 
 
 
 
 
 LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.
 
 
 
 
 
 
 The Langham, Boston
 
 is one of the city&rsquo;s most historic hotels and is one of the most iconic luxury hotels in the US. You will be leading Front Office operations, ensuring the highest levels of guest satisfaction and service excellence. This leadership role involves managing guest relations, concierge services, front desk operations, and bell services. The Director of Front Office will be instrumental in crafting memorable guest experiences, implementing Langham service standards, and leading a dynamic team in alignment with the culture and values of Langham Hospitality Group.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Operational Leadership
 
 
 <ul>
 <li>
 Oversee the daily and strategic operation of the front office, ensuring exceptional guest service at every touchpoint.
 </li>
 <li>
 Promote visibility and engagement of Assistant Front Office Managers, ensuring they actively support desk operations and front-line colleagues.
 </li>
 <li>
 Monitor guest satisfaction, address complaints swiftly, and lead by example in delivering anticipatory service.
 </li>
 <li>
 Maintain strong interdepartmental collaboration to resolve service issues efficiently.
 </li>
 <li>
 Ensure consistent process adherence, including check-in procedures, headset use, and billing accuracy (e.g., early departure fees).
 </li>
 </ul>
 
 
 Staff Management and Development
 
 
 <ul>
 <li>
 Recruit, train, coach, and retain a high-performing Front Office team.
 </li>
 <li>
 Conduct regular performance evaluations, daily audits, and coaching sessions to promote growth and accountability.
 </li>
 <li>
 Empower managers through effective delegation of responsibilities and task ownership to build confidence and strengthen team operations.
 </li>
 <li>
 Create a culture of trust and development by encouraging decision-making and proactive leadership across all management levels.
 </li>
 </ul>
 
 
 Guest Relations
 
 
 <ul>
 <li>
 Lead initiatives to enhance the guest experience, including personalized pre-arrival engagement and thoughtful post-stay follow-up.
 </li>
 <li>
 Handle VIPs, service recovery, and loyalty program recognition to ensure memorable experiences.
 </li>
 <li>
 Analyze guest feedback to identify trends and opportunities for service improvement.
 </li>
 </ul>
 
 
 Financial Management
 
 
 <ul>
 <li>
 Manage the front office budget, control departmental expenses, and drive performance against financial goals.
 </li>
 <li>
 Leverage upselling and revenue-enhancing strategies to maximize room revenue.
 </li>
 <li>
 Review financial reports and labor forecasts, planning as needed to align with occupancy trends.
 </li>
 </ul>
 
 
 Quality Control
 
 
 <ul>
 <li>
 Enforce brand standards and service expectations consistently throughout the department.
 </li>
 <li>
 Conduct regular inspections and audits of team performance, grooming standards, and guest interactions.
 </li>
 <li>
 Follow through on process consistency and accountability, ensuring operational procedures are upheld.
 </li>
 </ul>
 
 
 Strategic Planning
 
 
 <ul>
 <li>
 Participate in hotel-wide strategic initiatives and contribute to long-term planning.
 </li>
 <li>
 Stay ahead of industry trends and incorporate best practices to elevate service delivery and operational efficiency.
 </li>
 <li>
 Lead continuous improvement projects and initiatives to support departmental goals and guest satisfaction targets.
 </li>
 </ul>
 
 
 Technology and Systems Management
 
 
 <ul>
 <li>
 Ensure all staff are proficient in front office systems including PMS, guest service platforms, and communication tools.
 </li>
 <li>
 Drive efficient use of technology to streamline check-in/check-out, guest communication, and reporting.
 </li>
 </ul>
 
 
 Reporting and Health and Safety
 
 
 <ul>
 <li>
 Ensure compliance with all local health, safety, and fire regulations.
 </li>
 <li>
 Train and coach staff in emergency procedures and workplace safety.
 </li>
 <li>
 Take corrective action as needed to maintain a secure and safe environment for guests and employees.
 </li>
 </ul>
 
 
 Key Competencies &amp; Leadership Attributes
 
 
 <ul>
 <li>
 To excel in this role, the Director of Front Office must demonstrate:
 </li>
 <li>
 Strong Team Presence: Actively engage with staff on the floor and lead with visibility, setting the tone for guest-focused service and internal support.
 </li>
 <li>
 Confident Decision-Making: Take ownership of departmental decisions and guide the team with clarity and assurance.
 </li>
 <li>
 Effective Delegation: Empower and develop team leaders by distributing responsibilities and trusting in their execution.
 </li>
 <li>
 Process Discipline: Ensure consistent adherence to operational protocols and enforce accountability to maintain service excellence.
 </li>
 <li>
 People Leadership: Foster trust, communicate with purpose, and inspire a culture.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field
 </li>
 <li>
 Minimum of 5 years in front office leadership within a luxury hotel environment
 </li>
 <li>
 Proven experience leading high-performance teams and mentoring junior leaders
 </li>
 <li>
 Strong interpersonal, communication, and conflict resolution skills
 </li>
 <li>
 Demonstrated ability to make independent, timely, and guest-centric decisions
 </li>
 <li>
 Deep knowledge of hotel systems including Shiji, HotSOS, and Alice
 </li>
 <li>
 Flexible availability including nights, weekends, and holidays
 </li>
 <li>
 Legally authorized to work in the United States
 </li>
 </ul>
 
 
 
 
 
 Salary Range:
 
 
 <ul>
 <li>
 $105,000 - $115,000 annually
 </li>
 </ul>
 
 
 
 
 For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/boston/
 
</div>

Director of Front Office - The Langham, Boston

International Institute of New England

<div>
 
 Overview
 
 
 
 The Administrative Assistant is responsible for providing administrative support to the Director to support the success of the Unaccompanied Children&rsquo;s Program.
 
 
 The Administrative Assistant is responsible for providing administrative support to the Director to support the success of the Unaccompanied Children&rsquo;s Program.
 
 
 
 Position
 
 : Administrative Assistant
 
 
 <ul>
 <li>
 Department: Unaccompanied Children&rsquo;s Program
 </li>
 <li>
 Reports to: Director, Unaccompanied Children&rsquo;s Program
 </li>
 <li>
 Supervises: N/A
 </li>
 <li>
 Status: Full-Time
 </li>
 <li>
 Location: Boston, MA
 </li>
 <li>
 Position Format: Hybrid
 </li>
 <li>
 Pay: $29.84/hour
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist with administrative tasks related to staff management.
 </li>
 <li>
 Receive, review and submit for approval UCP staff reimbursements.
 </li>
 <li>
 Assist with employee onboarding.
 </li>
 <li>
 Collaborate with HR team in hiring process, including coordination of onboarding for new hires.
 </li>
 <li>
 Assist in creating and updating step-by-step guides for new staff.
 </li>
 <li>
 Serve as a backup to the Director in representing the organization at career fairs, cultural festivals, and any other IINE-sponsored or community events.
 </li>
 <li>
 Responsible for maintaining and responding to UCP staff inquiries appropriately and in a timely manner, escalating to the Director as needed.
 </li>
 <li>
 Create and send out calendar invites for UCP team meetings, and annual meetings between the director and each team member.
 </li>
 <li>
 Book training rooms for in-person office day for Boston based team members and ensure a physical location for in-person NY based team members.
 </li>
 <li>
 Record meeting minutes for UCP Regional Supervisor meetings.
 </li>
 <li>
 Maintain updated UCP training rosters and database of available PD trainings.
 </li>
 <li>
 Assist in preparing required UCP data/reporting for grants.
 </li>
 <li>
 Assist the UCP team with reports and presentations.
 </li>
 <li>
 Update organizational charts and other internal documents.
 </li>
 <li>
 Track expiration and renewal of CPR and other staff documents.
 </li>
 <li>
 Create and share birthday cards for UCP staff.
 </li>
 <li>
 Create and send UCP Newsletter every month.
 </li>
 <li>
 Assist in maintaining accurate data in ADP, ClearCompany, SharePoint.
 </li>
 <li>
 Prepare and review all Administrative Assistant SOPs as needed.
 </li>
 <li>
 Book hotel and flights for staff and communicate with hotel and airlines as needed.
 </li>
 <li>
 Provide receipts of all purchases made with Divvy card to director and upload them to Bill.com in timely manner.
 </li>
 <li>
 Order food for team meetings as needed.
 </li>
 <li>
 Perform all other duties assigned by supervisor.
 
 
 </li>
 </ul>
 
 Required Skills/Abilities
 
 
 
 <ul>
 <li>
 Bilingual Spanish/English proficiency
 </li>
 <li>
 Strong oral and written communication skills
 </li>
 <li>
 High degree of diplomacy and confidentiality required
 </li>
 <li>
 Strong organizational skills and attention to detail
 </li>
 <li>
 Ability to multitask and prioritize competing tasks
 </li>
 <li>
 Strong sense of professionalism and ability to communicate with internal and external stakeholders at all levels of organization
 </li>
 <li>
 Proficient with Microsoft Office Suite
 </li>
 <li>
 Commitment to the mission of serving immigrants and refugees
 
 
 </li>
 </ul>
 
 Education &amp; Experience
 
 
 
 <ul>
 <li>
 Associate&rsquo;s Degree
 </li>
 <li>
 At least two years of administrative experience
 
 
 </li>
 </ul>
 
 Work Environment
 
 
 
 <ul>
 <li>
 Working from home (remote work)
 </li>
 <li>
 Occasional travel to the Boston office (2x/mo) or for all staff events.
 </li>
 <li>
 Exposure to bright, overhead office lighting, use of office technology such as laptops, printers, mail machines, and other in-office equipment.
 
 
 </li>
 </ul>
 
 Physical Demands
 
 
 
 <ul>
 <li>
 Occasional lifting, pushing, and pulling materials (boxes, equipment) of 50 pounds or more.
 </li>
 <li>
 Continuous sitting (or standing) at a desk for long periods of time.
 </li>
 <li>
 Occasional driving to and from IINE offices as needed.
 </li>
 </ul>
</div>

Bilingual Spanish/English Administrative Assistant

Metropolitan Boston Housing Partnership

<div><div><div>SALARY: $41,750 - $47,199 per year.
This is a full-time, non-exempt position. 
 
ORGANIZATION:
Metro Housing | Boston is a leading nonprofit dedicated to connecting the residents of Greater Boston with safe, decent homes they can afford. Metro Housing empowers families and individuals to move from homelessness to housing stability. Serving more than 25,000 households annually, we work seamlessly to bridge the gaps among government, nonprofits, and corporations to continually increase our impact. With more than 30 years&rsquo; experience piloting and implementing housing programs, we have solidified our position as an industry-leading expert on navigating the affordable housing field.
 MISSION:
&ldquo;We mobilize wide-ranging resources to provide innovative and personalized services that lead families and individuals to housing stability, economic security, and an improved quality of life.&rdquo;
OVERVIEW:
The Administrative/Front Desk Assistant is the first point of contact for callers and visitors to Metro Housing | Boston. S/he will answer calls to the main switchboard and greet visitors. The Administrative/Front Desk Assistant will streamline the office operations and execute administrative tasks.
REPORTS TO: Office Manager
RESPONSIBILITIES MAY INCLUDE :
The statements below are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.
<ul><li>Manage a busy call center in a friendly, helpful, and timely manner;
</li><li>Respond to phone inquiries and direct calls to the appropriate staff person;
</li><li>Be knowledgeable about and provide callers and visitors with information regarding Metro Housing&rsquo;s affordable housing and homelessness;
</li><li>Process incoming daily mail (receive, open, date stamp, scan, and sort to the correct department);
</li><li>Process outgoing daily mail and assist with other departments mass mailings (print, sort, folding, stamp);
</li><li>Process multiple outgoing products on behalf of other departments, including RAFT applications and gift cards;
</li><li>Track data on incoming phone calls and walk-ins to produce activity reports;
</li><li>Assist Finance with checks and statements (folding and stamps);
</li><li>Operate variety of office equipment such as computers, photocopiers, postage meters, folding machines, kiosks, etc.;
</li><li>Maintain department inventory supplies including, office supplies, departmental forms, stationery, etc.;
</li><li>Collaborate with other front desk staff to provide clients with a coordinated and responsive level of service from the team;
</li><li>Serve as liaison with visitors and participants on behalf of the organization&rsquo;s departments;
</li><li>Monitor for early warning signs of agitation among program participants and lobby guests and pro-actively and effectively de-escalate situations using appropriate techniques;
</li><li>Serve as primary members of the Safety Team;
</li><li>Administer and track the parking pass process for the visitors and participants;
</li><li>Work on special projects as assigned by the Office Manager; and
</li><li>Other duties as assigned.
</li></ul>QUALIFICATIONS:
<ul><li>High School Diploma or GED required with two years of administrative experience;
</li><li>Able to provide excellent customer service on the phone and in person;
</li><li>Excellent communication, and organizational skills;
</li><li>Computer literacy required, including proficiency in Microsoft Office and Outlook;
</li><li>Be successful multi-tasking in a fast paced and stressful environment;
</li><li>Be competent with word processing and data entry software;
</li><li>Willingness to work as part of a team to promote the goals of the program and agency;
</li><li>Demonstrated ability to work well in stressful situations and manage several tasks at once;
</li><li>Demonstrated ability to work cooperatively with all levels of staff and clients in busy environment; and
</li><li>Sensitive to multi-ethnic population.
</li></ul>PREFERENCE GIVEN TO :
<ul><li>Candidates with multilingual skills (verbal and written). We are seeking candidates that speak and write in English and at least one of the following languages (for interpreting and translation): Cape Verdean Creole, Haitian Creole, Spanish, or Portuguese.
</li></ul>Most benefits are available on your first day of work with Metro Housing | Boston. These benefits currently include:
Your and your family&rsquo;s health
<ul><li>Health and dental coverage on a pre-tax basis;
</li><li>Eye Med Vision plan on a pre-tax basis;
</li><li>Medical and dependent care reimbursement account;
</li><li>Company paid life and AD&amp;D insurance and long-term disability;
</li><li>Free, confidential Employee Assistance Program;
</li><li>Voluntary life, accident, critical illness and cancer insurance.
</li></ul>Work/life balance
<ul><li>Generous vacation, sick, and personal time;
</li><li>13 paid holidays per year;
</li><li>Paid new parent leave;
</li><li>Flexible schedules (when available).
</li></ul>Retirement plan
<ul><li>403(b) plan with a company match.
</li></ul>Career growth
<ul><li>Tuition reimbursement program;
</li>Internal promotions encouraged. 
<li>
</li></ul> 
AN EQUAL OPPORTUNITY EMPLOYER</div></div></div>

Administrative/Front Desk Assistant

Metro Housing|Boston

<div><div>SALARY: $41,750 - $47,199 per year.
This is a full-time, non-exempt position. 
ORGANIZATION:
Metro Housing | Boston is a leading nonprofit dedicated to connecting the residents of Greater Boston with safe, decent homes they can afford. Metro Housing empowers families and individuals to move from homelessness to housing stability. Serving more than 25,000 households annually, we work seamlessly to bridge the gaps among government, nonprofits, and corporations to continually increase our impact. With more than 30 years&rsquo; experience piloting and implementing housing programs, we have solidified our position as an industry-leading expert on navigating the affordable housing field.
 MISSION:
&ldquo;We mobilize wide-ranging resources to provide innovative and personalized services that lead families and individuals to housing stability, economic security, and an improved quality of life.&rdquo;
OVERVIEW:
The Administrative/Front Desk Assistant is the first point of contact for callers and visitors to Metro Housing | Boston. S/he will answer calls to the main switchboard and greet visitors. The Administrative/Front Desk Assistant will streamline the office operations and execute administrative tasks.
REPORTS TO: Office Manager
RESPONSIBILITIES MAY INCLUDE:
The statements below are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.<ul><li>
Manage a busy call center in a friendly, helpful, and timely manner;</li><li>
Respond to phone inquiries and direct calls to the appropriate staff person;</li><li>
Be knowledgeable about and provide callers and visitors with information regarding Metro Housing&rsquo;s affordable housing and homelessness;</li><li>
Process incoming daily mail (receive, open, date stamp, scan, and sort to the correct department);</li><li>
Process outgoing daily mail and assist with other departments mass mailings (print, sort, folding, stamp);</li><li>
Process multiple outgoing products on behalf of other departments, including RAFT applications and gift cards;</li><li>
Track data on incoming phone calls and walk-ins to produce activity reports;</li><li>
Assist Finance with checks and statements (folding and stamps);</li><li>
Operate variety of office equipment such as computers, photocopiers, postage meters, folding machines, kiosks, etc.;</li><li>
Maintain department inventory supplies including, office supplies, departmental forms, stationery, etc.;</li><li>
Collaborate with other front desk staff to provide clients with a coordinated and responsive level of service from the team;</li><li>
Serve as liaison with visitors and participants on behalf of the organization&rsquo;s departments;</li><li>
Monitor for early warning signs of agitation among program participants and lobby guests and pro-actively and effectively de-escalate situations using appropriate techniques;</li><li>
Serve as primary members of the Safety Team;</li><li>
Administer and track the parking pass process for the visitors and participants;</li><li>
Work on special projects as assigned by the Office Manager; and</li><li>
Other duties as assigned.</li></ul>
QUALIFICATIONS:<ul><li>
High School Diploma or GED required with two years of administrative experience;</li><li>
Able to provide excellent customer service on the phone and in person;</li><li>
Excellent communication, and organizational skills;</li><li>
Computer literacy required, including proficiency in Microsoft Office and Outlook;</li><li>
Be successful multi-tasking in a fast paced and stressful environment;</li><li>
Be competent with word processing and data entry software;</li><li>
Willingness to work as part of a team to promote the goals of the program and agency;</li><li>
Demonstrated ability to work well in stressful situations and manage several tasks at once;
</li><li>Demonstrated ability to work cooperatively with all levels of staff and clients in busy environment; and</li><li>
Sensitive to multi-ethnic population.</li></ul>
PREFERENCE GIVEN TO:<ul><li>
Candidates with multilingual skills (verbal and written). We are seeking candidates that speak and write in English and at least one of the following languages (for interpreting and translation): Cape Verdean Creole, Haitian Creole, Spanish, or Portuguese.
</li></ul>Most benefits are available on your first day of work with Metro Housing | Boston. These benefits currently include:
Your and your family&rsquo;s health<ul><li>
Health and dental coverage on a pre-tax basis;</li><li>
Eye Med Vision plan on a pre-tax basis;</li><li>
Medical and dependent care reimbursement account;</li><li>
Company paid life and AD&amp;D insurance and long-term disability;</li><li>
Free, confidential Employee Assistance Program;</li><li>
Voluntary life, accident, critical illness and cancer insurance.</li></ul>
Work/life balance<ul><li>
Generous vacation, sick, and personal time;</li><li>
13 paid holidays per year;</li><li>
Paid new parent leave;</li><li>
Flexible schedules (when available).</li></ul>
Retirement plan<ul><li>
403(b) plan with a company match.</li></ul>
Career growth<ul><li>
Tuition reimbursement program;</li><li>
Internal promotions encouraged.</li></ul> 
AN EQUAL OPPORTUNITY EMPLOYER</div></div>

Validity

<div>LOCATION: We are focused on identifying local candidates who can work a hybrid office-based position (3 days per week: Tuesday, Wednesday, and Thursday) in the team&rsquo;s Boston, Massachusetts location. This role is not eligible for remote work or relocation. 
Travel: Up to 25% 
 
About the Role 
Validity is seeking a highly operational, data-driven Senior Director of Account Management (B2B SaaS company experience is required) with a track record of making an impact and exceeding targets. In this highly visible role, you will ensure customer retention and fuel customer expansion by leading a high-performing team to success. You will be responsible for designing and implementing the systems, processes, and tools that drive predictable revenue retention and expansion results. 
 
As the Senior Director of Account Management, you will own client retention, expansion, and long-term value realization. Leading a top-tier team, you will refine the operating model and lead the development of proven account strategies to ensure high-impact engagement across the customer lifecycle. As a seasoned sales leader, you will drive revenue growth by recruiting, coaching, and retaining talent, using a data-driven approach to manage forecasting and results. 
 
This is a hybrid office-based position which requires working 3 days per week (Tuesday, Wednesday, and Thursday) in Validity's Boston (Financial District) office location. 
 
Team Dynamic
 
Join a team that is passionate about customer relationships, focused on securing and expanding customer relationships, and driven to deliver revenue retention/growth results.
 
 
Position Duties and Responsibilities
<ul><li>Revenue Strategies: Develop and implement long-term retention, up-sell, and cross-sell strategies to drive Validity growth via overachievement of revenue targets.</li><li>
Team Leadership &amp; Talent Development: Recruit, coach, develop, and retain top-tier account management talent. Foster a culture of accountability and performance, ensuring rapid, effective onboarding and continuous professional development. Actively coach team members to success and remove obstacles to ensure revenue is secured quickly.</li><li>
Revenue &amp; Forecasting: Own a team's revenue targets, managing a disciplined forecasting process for accurate business planning and reliable delivery of results.
</li><li>Strategic Account Engagement: Act as an executive sponsor for key accounts, building C-level relationships, navigating complex renewals, and resolving high-level escalations.
</li><li>Data-Driven Decision Making: Leverage business acumen and SaaS metrics to monitor market trends, competitor activity, and customer feedback to iterate on strategies.</li><li>
Operational Excellence: Implement best practices, optimize internal processes, and ensure the effective use of the technology stack (Salesforce, LinkedIn Navigator, etc.) to drive efficiency.</li><li>
Cross-Functional Collaboration: Partner with Sales, Product, and Marketing teams to ensure alignment on customer strategy, product roadmap, and overall company goals.</li><li>
Lead by Example: Model core company values, maintain high accountability, and foster a transparent, collaborative culture. Demonstrate a strong work ethic and show ownership of results.</li></ul>
Required Experience, Skills, and Education
<ul><li>A minimum of 7 years of progressive team management experience in SaaS account management, SaaS sales, or SaaS customer success with responsibility for revenue retention and expansion, with at least 3 years at the Director level or above.</li><li>
Industry: Proven success within B2B SaaS company, preferably in a rapidly evolving, high-growth environment.</li><li>
Leadership: Demonstrated success in building, leading, and scaling high-performing account management teams (hiring, training, and retaining top talent).</li><li>
Strategy &amp; Metrics: Deep understanding of SaaS business economics, with a strong focus on data-driven decision-making and history of achieving/exceeding ARR/NRR/GRR goals.</li><li>
Executive Presence: Exceptional communication and negotiation skills, with experience interacting with C-level stakeholders.</li><li>
Location: This role is based in our Boston, Massachusetts office.</li><li>
Travel: Required - up to 25%.</li></ul>
Preferred Experience, Skills, and Education
<ul><li>Bachelor&rsquo;s Degree or equivalent experience (MBA preferred).</li><li>
MarTech experience highly preferred.</li><li>
Proficiency in Salesforce and Microsoft Office suite (Word, Excel, PowerPoint).</li><li>
Familiarity with sales technology stack solutions: SalesLoft, LinkedIn Navigator, and ZoomInfo.</li></ul>
Base salary range $180,000 - $215,000, OTE range $360,000 - $430,000, plus benefits, bonus opportunities and stock options. Final salary may vary depending on skills, location, and/or experience. 
 
#LI-Hybrid
About Validity
For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers &ndash; using trustworthy data as a key advantage. Validity&rsquo;s flagship products &ndash; Everest, DemandTools, BriteVerify, and GridBuddy Connect &ndash; are all highly rated, #1 solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth.
Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun.
Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter.
_____________________________________________________________________________
Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law.
_____________________________________________________________________________
Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice
iMnLstiArK</div>

Sr. Director - Account Management

<div><div>About VRC:</div><div></div><div> 
VRC is a full-service, independent, global valuation firm that focuses exclusively on valuation and advisory services. Since 1975, we have delivered valuation and financial opinions for M&amp;A transactions and the financial and tax reporting requirements of Fortune 500 companies, private equity firms and their portfolio companies, and more. We welcome you to learn more about us.</div><div></div><div> 
About this role:</div>
This position provides a broad scope of executive assistant, office management, and administrative services for valuation professionals and business development professional staff. General responsibilities include administrative support, overseeing general office operations, and functioning as on-site contact for certain personnel functions.
This position is primarily on-site, in our Boston office.<div>
What you will do:</div>
Perform or correlate varied administrative, business development, and professional staff support duties requiring professionalism, awareness of the impact of developing situations, and exercise of judgment and timely action.
Specific functions include but are not limited to:<ul><li>
Office Administration<ul><li>
Assist in the office move from Norwood to Boston (Prudential Building) in March 2026</li><li>
Coordinate daily use of offices and desks as needed once in Boston office</li><li>
Process and review incoming and outgoing correspondence, reports and communications</li><li>
Maintain and communicate activity calendars and travel itineraries, as required</li><li>
In the absence of the Managing Director or staff members, act as a central reporting and coordinating point within the organization for matters requiring immediate attention</li><li>
Ensure conformance to VRC requirements for timely and accurate client engagement records and status, and sub-contractor assignments, agreements, and invoices</li><li>
Assist members of the Boston office with monthly expense reporting</li><li>
Assist in the hiring process</li><li>
Coordinate orientation of new employees regarding general office procedures</li><li>
Assist Corporate with processing of new employee entry documents and the employee exit process</li><li>
Control inventory of office supplies and coordinate equipment maintenance</li><li>
Organize periodic office outings</li><li>
Perform general administrative duties as needed, which may include filing, photocopying, and mailing</li></ul></li><li>
Business Development<ul><li>
Assist in scheduling calls and meetings</li><li>
Prepare schedules, materials, and arrangements for sales meetings and internal meetings</li><li>
Work with Business Development to conceptualize and organize client outings and engagements<ul><li>
Manage guest list and relevant post-event follow up</li></ul></li><li>
Help update and maintain CRM databases with customer and prospect information</li><li>
Assist in preparation of client engagement letters, correspondence, reports and presentations</li></ul></li><li>
Other tasks as needed to support office and business development needs</li></ul><div></div><div> 
What you will need:</div><ul><li>
Proven experience as an Executive Administrative Assistant, Senior Executive Assistant or in other secretarial position</li><li>
Excellent knowledge of Microsoft Office</li><li>
Proficiency in English</li><li>
Exemplary planning, attention to detail, and time management skills</li><li>
Up-to-date experience with advancements in office gadgets and applications</li><li>
Ability to multitask and prioritize daily workload</li><li>
High level verbal and written communications skills</li><li>
Discretion and confidentiality</li><li>
High School degree; additional qualification as personal assistant would be considered an advantage</li></ul><div></div> 
What we offer you:<ul><li>
Competitive bonus program</li><li>
Medical/Dental/Vision insurance, Life Insurance, Disability, Health Savings Account, Dependent Care Reimbursement, Commuter Benefits, 401k match program, and voluntary insurance options</li><li>
Generous time off/ Flexible work arrangements</li><li>
Reimbursement for admission fees and study material for professional designations</li><li>
Growth - VRC is growing, and so can your career</li><li>
For more information on our various benefit offerings visit our Careers page</li></ul>
Our Commitment to Diversity &amp; Inclusion
VRC is an equal opportunity employer committed to creating a diverse team. We are committed to diversity, inclusion, and the equitable treatment of our colleagues, the communities in which we live and work, and our clients. We value creating and working within a team-based environment where each person&rsquo;s talent, ideas, opinions, and expertise are respected. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors. Applicants with a disability who need assistance applying for a position with VRC are asked to email careers@valuationresearch.com</div>

Executive Administrative Sales Assistant

Boston Medical Center

<div><div><div><h3 class="jobSectionHeader">Executive Assistant</h3>
 <div></div><div><div><ul><li>47774
</li> </ul></div><div></div><div><ul><li>1 Boston Medical Center Place, Boston, Massachusetts
</li> </ul></div><div></div><div><ul><li>Full Time</li></ul></div></div><div></div><div><div> 
</div>
</div><div>Boston Medical Center (BMC) is more than a hospital. It&acute;s a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all&mdash;and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet &ndash; an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.
Position: Executive Assistant
Department: Emergency
Schedule: Full Time<ul>
<li>
Provides executive administrative support to a Department Chair, Executive Director or Vice President and other department senior leaders, including, but not limited to: scheduling appointments, scheduling meetings, taking meeting notes, following up on meeting-generated tasks, preparing documents and slides using PowerPoint, Excel and Microsoft Word.</li>
<li>Composes high level correspondence and memoranda independently and with professional quality. Edits and proofreads all written materials and verifies the validity of data and documents contained in all reports prior to submission.</li>
<li>Analyzes, categorizes, prioritizes and distributes mail. May initiate responses for Chair&rsquo;s review and/or complete and send out responses on his/her behalf, as per established protocols.</li>
<li>Maintains Chair&rsquo;s calendar and ensure it is up-to-date; coordinates vacation, schedules meetings and appointments with particular attention to preventing scheduling conflicts.</li>
<li>Makes registration and travel arrangements; makes hotel reservations; provides written itineraries for all travel plans.</li>
<li>Schedules meetings, tracks responses; coordinates audio-visual and technology requirements, orders catering services, etc., as needed. Prepares information packages for meetings, and distributes. Takes and prepares minutes of meetings, as required. Ensures that minutes and other written documents are accurate and professional.</li>
<li>Follows up with managers, to ensure adherence to project and tasks deadlines.</li>
<li>Manages invoices and accounts payable for the department. Manages subscriptions. Assists with monitoring departmental budget and account balances.</li>
<li>Monitors and maintains inventory of office supplies and equipment. Purchases supplies as needed and stays within established budget. Keeps office equipment in working order and contacts IT or service provider, as necessary, for repairs or replacements.</li>
<li>Evaluates, develops and revises administrative systems in order to improve efficiency.</li>
<li>Handles telephone calls in a professional, courteous speaking manner; determines nature of all calls and initiates appropriate disposition.</li>
<li>Creates reports, spreadsheets, charts, presentations or other correspondence requested.</li>
<li>Performs office related duties such as maintaining departmental files, manuals and records; picking up mail, categorizing and delivering mail, storing and distributing office supplies, handling faxes, scanning, filing, photocopying collating materials, maintaining the update of policy manuals, etc.</li>
<li>Deals discreetly with highly sensitive, confidential written, electronic, and oral communications concerning staff, department, and hospital matters.</li>
<li>Acts as a liaison with external customers to ensure efficient communications. Conducts online and other types of research</li>
<li>Performs other duties as assigned or as necessary.</li>
</ul>
Education:
Bachelors Degree in related field is required or a combination of additional experience and training will be considered
Experience:<ul>
<li>
Three to five years of experience in progressively more responsible positions in office administration with a high proficiency using Microsoft Office applications (Word, Excel, Access, and PowerPoint).</li>
<li>1-2 years professional work experience with project management, data management, policy research, non-profit fundraising, or related experience highly preferred.</li>
</ul>
Knowledge and Skills:<ul>
<li>
Excellent communication skills and diplomacy to interact and communicate effectively with external contacts and hospital staff.</li>
<li>Must be exceptionally organized to multitask, prioritize and meet deadlines and schedules; must be able to keep others organized and on track.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Good critical thinking skills and demonstrated comfort and ability to work independently once given direction.</li>
<li>High proficiency using Microsoft Office applications (Word, Excel, Access, and PowerPoint).</li>
</ul>
Compensation Range:
$62,500.00- $87,500.00
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</div></div></div></div>

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