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director transportation operations bus

Los Angeles County Metropolitan Transportation Authority

<div><div><div><div><div><b>Salary</b></div>
</div><div><div>$127,046.40 - $190,528.00 Annually</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Los Angeles, CA</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Regular Employee</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>2401265</div>
</div></div></div><div><div><div><div><b>Cabinet</b></div>
</div><div><div>OPERATIONS</div>
</div></div><div><div><div><b>Cost Center</b></div>
</div><div><div>3215 - TRANSPORTATION DIVISION 15</div>
</div></div></div><div><div><div><div><b>Opening Date</b></div>
</div><div><div>03/02/2026</div>
</div></div><div><div><div><b>Closing Date</b></div>
</div><div><div>3/16/2026 5:00 PM Pacific</div>
</div></div></div><div><div><div><div><b>FLSA</b></div>
</div><div><div>Exempt</div>
</div></div><div><div><div><b>Bargaining Unit
</b></div></div><div><div>Non-Contract</div></div></div></div></div>
<br><div></div><div><div><div><p><b><i>Metro&rsquo;s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.</i></b></p>
</div>
</div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div><br>
<div><p><br>
Directs and manages the daily operation of a bus or rail transportation division, control center, bus/rail instruction, track allocation/start-up, or special events. Develops and accomplishes division's goals, and maintains adherence to Metro rules, policies, and procedures in support of the agency's goals and objectives, efficiency of operation, cost effectiveness, and positive management-labor relations.<br>
<br>
<b>Recruitment Timelines</b><b>:</b> Exams are projected to be scheduled for the week of <b>March 23, 2026</b>, and interviews are projected to be scheduled for the week of <b>March 30, 2026</b><b>. </b>These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.</p></div><br>
<div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2></div><br>
<div><p><br>
<b>GENERIC</b></p><ul><li>
Develops goals, objectives, and priorities, and supervises staff at assigned location</li><li>
Directs the assignment of staff and resources to ensure that service objectives are achieved within budgetary constraints; conducts division shake-ups and bidding procedures</li><li>
Monitors staff compliance with policies, rules, procedures, regulations, practices, and labor agreements; directs the maintenance of employee records and departmental statistics</li><li>
Directs the review and analysis of transit operations and monitors system performance to identify and resolve problems while ensuring efficiency and cost-effectiveness</li><li>
Directs the investigation and resolution of customer complaints</li><li>
Directs the administration of workers' compensation program activities</li><li>
Directs disciplinary investigations, hearings, and counseling sessions; testifies at unemployment and workers compensation hearings and court cases</li><li>
Prepares written incident reports, correspondence, bulletins, and standard operating procedures</li><li>
Interacts with various departments and outside agencies to coordinate schedule and procedural improvements to ensure quality service</li><li>
Works closely with Bus/Train Operators, Supervisors, and other staff members in support of the goal to provide safe, courteous, and reliable transit service</li><li>
Assists in developing goals and establishing plans and priorities for assigned area</li><li>
Prepares daily reports for executive management review</li><li>
Supervises, trains, mentors, and motivates assigned staff</li><li>
Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees</li></ul><b>
DIVISION/CONTROL CENTER/VEHICLE OPERATIONS</b><br>
<ul><li>
Directs the investigation of accidents to minimize recurrence and determine if accidents are chargeable according to labor agreement mandates</li><li>
Provides direction to Bus Operators during accident investigation, schedule and route changes, and emergency situations</li><li>
Oversees vehicle services for seasonal and special events, including projecting equipment and staffing demands, scheduling appropriate personnel, and tabulating related statistics when assigned to Vehicle Operations</li><li>
Oversees the re-routing of bus lines and detour notices during major road construction projects, civil and tactical emergencies, and other situations affecting street operations; coordinates services with police, fire, road, and flood control agencies when assigned to Vehicle Operations</li><li>
Develops and oversees operating plans during emergencies and service disruptions, including maintaining published service levels and headways and ensuring staffing</li></ul><b>
INSTRUCTION</b><ul><li>
Directs and manages the design, development, and delivery of technical training programs for Bus and Rail Transportation to ensure assessments and standards are applied consistently across Operations.</li><li>
Identifies training needs; evaluates efficiency and cost effectiveness of program content and methods of instruction; observes, evaluates, and recommends improvements in teaching techniques; and ensures modifications and/or new equipment are incorporated into instruction.</li><li>
Develops scripts, screens, and flowcharts for use in technology-based-training programs.</li><li>
Prepares and presents timely reports on class performance; instructor and student pass/fail rates; student certification analysis; and evaluates in comparison to previous classes.</li><li>
Plans for long and short term training needs and adjusts curriculum in response to requests for revisions to existing programs.</li></ul><b>
TRACK ALLOCATION/START-UP/EVENT DIRECTOR</b><ul><li>
Directs and manages daily track allocation, special event coordination, and start-up operations for bus and rail; develops a consolidated service and staffing plan for special events and service disruptions.</li><li>
Develops and maintains a consolidated annual plan for major maintenance, construction, and project work to ensure advance notice is provided; monitors execution of maintenance and construction rail service adjustments to ensure compliance with submitted scopes of work, existing maintenance obligations, and contractual completions dates.</li><li>
Maintains an up-to-date special event calendar and track allocation schedule to minimize the overlap of scheduled maintenance and special events; communicates keys dates to impacted departments to ensure adequate bus and rail service levels and staffing during special events and service disruptions.</li><li>
Advises Service Planning leadership of changes to the work schedule to ensure an efficient and feasible use of track time; identifies opportunities to improve communication and processes to ensure understanding of and adherence to the work plan.</li><li>
Manages the development of detailed execution plans and timelines for transition nights (opening/closing/modification of a work zone) and ensures coordination of the Maintenance, and Signal and Traction Power engineering groups, to ensure safe work areas.</li><li>
Monitors weekend and daily coordination calls during major track work events to resolve conflicts/delays as necessary; escalates issues as required to senior management when a work event is behind schedule or otherwise forecasting a late return to service.</li><li>
Manages the development of work zone maps, safety requirements, and Signal and Traction Power isolation requirements, in compliance with Roadway Worker Protection (RWP) manuals, Metro safety rules, and Standard Operating Procedures (SOPs) to create clear and consistent guidelines for track access and the establishment of work zones; supports staff in determining resolutions to conflicting track rights requests.</li></ul><div>
May be required to perform other related job duties</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div><br>
<div><p><br>
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:<br>
<br>
<b>Education</b></p><ul><li>
Bachelor's Degree in Business, Public Administration, Education, or a related field</li></ul><b>
Experience</b><ul><li>
Five years of relevant management-level experience in transportation operations or transportation instruction depending on area of assignment</li></ul><b>
Certifications/Licenses/Special Requirements</b><ul><li>
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions</li><li>
24 hours on-call</li><li>
Night/weekend/holiday work required as designated by supervisor</li><li>
Positions in this job classification are considered safety-sensitive and subject to drug and alcohol testing, including random testing, under Federal Transit Administration (FTA) regulations</li><li>
Must comply with all California Occupational Safety and Health Administration (Cal/OSHA) regulations and utilize approved safety equipment and personal protective gear including, but not limited to, respirators, eye, and hearing protective devices (HPD), if and when required</li></ul><b>
Preferred Qualifications</b><br>
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.<p><br>
The following are the preferred qualifications:</p><ul><li>
Experience managing the operations of a bus transportation division or control center</li><li>
Experience investigating rider complaints and drafting written responses</li><li>
Experience with incident/accident investigations and safety oversight in a bus environment</li><li>
Experience managing unionized workforce, labor relations, and grievance processes</li><li>
Experience providing training programs to bus operators and bus supervisors</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Essential Knowledge</b></h2></div><br>
<div><p><br>
<b>Knowledge of </b>(defined as a learned body of information that is required for and applied in the performance of job tasks)</p><ul><li>
Theories, principles, and practices of public bus or rail transit operations</li><li>
Applicable local, state, and federal law, rules, and regulations governing public transit systems</li><li>
Applicable California Vehicle Code and California Code of Regulations</li><li>
Metro transit operations, including lines, routes, fares, policies, and procedures</li><li>
Financial and analytical processes and procedures</li><li>
Modern management theory</li><li>
Applicable business software applications</li></ul><b>
Skill in </b>(defined as the proficient manual, verbal, or mental utilization of data, people, or things)<br>
<ul><li>
Planning, organizing, and monitoring the work of a transportation operations division</li><li>
Determining strategies to solve problems and achieve goals</li><li>
Analyzing situations, identifying problems, developing solutions, recommending and implementing solutions, and evaluating outcomes</li><li>
Exercising good judgment in stressful situations</li><li>
Communicating effectively orally and in writing</li><li>
Preparing comprehensive reports and correspondence</li><li>
Interacting professionally with various levels of Metro personnel, outside agencies, and the community</li><li>
Supervising, training, mentoring, and motivating assigned staff</li></ul><b>
Ability to </b>(defined as a present competence to perform an observable behavior or produce an observable result)<ul><li>
Compile, analyze, and interpret complex data</li><li>
Meet tight time constraints and deadlines</li><li>
Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/ management agreements</li><li>
Plan financial and staffing needs</li><li>
Read, write, speak, and understand English</li></ul><b>
Special Conditions</b><ul><li>
This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements</li><li>
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job</li><li>
Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions</li><li>
This classification is at-will and the incumbent serves at the pleasure of the hiring authority</li><li>
Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out</li></ul><b>
Working Conditions</b><ul><li>
Typical office situation</li><li>
Close exposure to computer monitors and video screen</li></ul><b>
Physical Effort Required</b><ul><li>
Sitting at a desk or table</li><li>
Operate a telephone or other telecommunications device and communicate through the medium</li><li>
Type and use a keyboard and mouse to perform necessary computer-based functions</li><li>
Communicating through speech in the English language required</li></ul>
(KP)</div><br>
<p></p>
</div><div></div><div><div><p>Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro&rsquo;s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.</p><br>
<p></p>
<p><b>Selection Procedure</b></p>
<p>Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.</p><br>
<p></p>
<p><b>Application Procedure</b></p>
<p>To apply, visit Metro's website at www.metro.net and complete an online Employment Application.<br>
Computers are available to complete online Employment Applications at the following Metro locations:<br>
<br>
<b>METRO Headquarters, Employment Office</b><br>
<b>One Gateway Plaza</b><br>
<b>Los Angeles, CA 90012</b><br>
<b>Open: Monday through Friday, 8am-4pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><br>
<p><br>
<b>Metro Talent Hub</b><br>
<b>8501 S. Evermont Place</b><br>
<b>Los Angeles, CA 90044</b><br>
<b>Open: Monday through Friday, 9am-5pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><br>
<p></p>
<p><b>East Los Angeles Customer Center</b><br>
<b>4501 B Whittier Blvd</b><br>
<b>Los Angeles, CA 90022</b><br>
<b>Open: Tuesday through Saturday, 10am to 6pm</b><br>
<b>(Closed Sun &amp; Mon)</b></p><br>
<p></p>
<p><b>Wilshire/Vermont Customer Center</b><br>
<b>3183 Wilshire Blvd, Ste 174</b><br>
<b>Los Angeles, CA 90010</b><br>
<b>Open: Monday through Friday, 10am-6pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><br>
<p></p>
<p><b>Rosa Parks Customer Center</b><br>
<b>Willowbrook/Rosa Parks Station</b><br>
<b>11720 Wilmington Ave</b><br>
<b>Los Angeles, CA 90059</b><br>
<b>Open: Monday through Friday, 6am to 6:30pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><p><br>
<br>
<b>Telephone: </b>(213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.<br>
<br>
<b>All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.</b></p>
<ul><li>Open to the public and all Metro employees</li></ul>
<p>This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.</p></div></div></div>
<br><div></div><div><div><div><p><b><i>*Please refer to the applicable benefit type (Regular or Temporary)*</i></b><br>
</p><div><b>BENEFITS FOR REGULAR EMPLOYEES</b><br>
 </div>Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro. <br>
<br>
We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.<br>
<br>
<b>Medical/Dental/Vision Plan</b> - Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.<br>
<br>
<b>Group Life Insurance</b> - PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.<br>
<br>
<b>Accidental Death &amp; Dismemberment Insurance</b> - PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.<br>
<br>
<b>Long-Term Disability Insurance</b> - 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.<br>
<br>
<b>Holidays</b> - 12 days a year: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.<br>
<br>
<b>Time off with Pay (TOWP)</b> - Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.<br>
Years of Service Annual Accrual<br>
Hire date - 5 years 20 days<br>
Beginning of 6th - 10th year 25 days<br>
Beginning of 11th - 15th year 30 days<br>
Beginning of 16th + years 35 days<br>
<br>
<b>Pension Plan</b> - PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.<br>
<br>
<b>Other Benefits</b>: Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.<br>
<div><b>BENEFITS FOR TEMPORARY EMPLOYEES</b><br>
 </div><b>Temporary (Contingent) employees are eligible for the following benefits only:</b><ul><li>Kaiser medical insurance</li><li>Public Pension Plan</li><li>457/401K Plan</li><li>Flex Spending</li><li>Paid Sick Time</li><li>Fare Media</li><li>Rideshare Subsidies</li><li>Metro One Fitness membership</li></ul>For more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro&rsquo;s Pension &amp; Benefits website at benefits.metro.net</div></div></div><p></p>

DIRECTOR, TRANSPORTATION OPERATIONS (BUS)

Communities In Schools

<div><p><b>About Communities In Schools of Los Angeles (CISLA)</b></p><p>
The mission of Communities in Schools of Los Angeles (CISLA) is to surround students with a community of support, empowering them to stay in school and achieve in life. Founded in 2007, CISLA works toward a vision that every student in Los Angeles&rsquo; public schools receives the supports they need to develop the emotional, social, and learning skills required to graduate high school ready for meaningful employment or higher education.</p><p>
Currently serving 12,500+ students at 14 Los Angeles public schools, CISLA seeks a highly qualified Accounting Manager to join our team!</p><p><b>
ACCOUNTING MANAGER</b></p><p><b>
Job Description</b></p><p>
CISLA seeks a dedicated, detail-oriented accounting professional with strong nonprofit finance experience to serve as Accounting Manager. The Accounting Manager will be responsible for ensuring accurate financial reporting, maintaining the general ledger, supporting audit readiness, and strengthening accounting processes to support departmental efficiency and effectiveness in a multi-funded environment. Our ideal candidate will be comfortable managing multiple priorities, partnering across departments, and contributing to a mission-driven, collaborative culture.</p><p>
The Accounting Manager reports directly to the Chief Finance &amp; Operations Director and works closely with finance, operations, development, program, and executive leadership teams.</p><p><b>
CLASSIFICATION</b></p><p>
Full-time, Exempt</p><p><b>
REPORTS TO</b></p><p>
Chief Finance &amp; Operations Director</p><p><b>
JOB RESPONSIBILITIES</b></p><p><b>
General Ledger, Close &amp; Balance Sheet Integrity (35%)</b></p><ul><li>
Maintain integrity of the general ledger and chart of accounts</li><li>
Prepare journal entries and reconcile all balance sheet accounts</li><li>
Manage monthly and year-end close process</li><li>
Maintain accounting schedules and documentation</li><li>
Monitor cash activity and key balance sheet accounts for accuracy</li></ul><p><b>
Financial Statements &amp; Reporting (20%)</b></p><ul><li>
Prepare monthly financial statements and internal reports</li><li>
Produce budget-to-actual reports and variance explanations</li><li>
Support CFOD in preparing board financial materials</li><li>
Monitor trends and flag financial risks early</li></ul><p><b>
Grant &amp; Fund Accounting (20%)</b></p><ul><li>
Track restricted and unrestricted funding accurately</li><li>
Maintain grant allocations and cost structures</li><li>
Review spending for compliance with funding requirements</li><li>
Prepare grant financial reports and maintain documentation</li></ul><p><b>
Audit &amp; Compliance (15%)</b></p><ul><li>
Coordinate the preparation of audit schedules and documentation</li><li>
Serve as primary liaison with external auditors on accounting matters</li><li>
Maintain accounting policies, procedures, and internal controls</li><li>
Support Form 990 preparation and reporting compliance</li></ul><p><b>
Systems, Process Improvement &amp; Organizational Support (10%)</b></p><ul><li>
Strengthen accounting workflows and documentation</li><li>
Identify opportunities to improve reporting accuracy and efficiency</li><li>
Support financial system improvements</li><li>
Coordinate with Operations Coordinator on invoicing workflow</li><li>
Provide guidance to staff on coding and financial procedures</li></ul><p><b>
REQUIREMENTS AND EXPERIENCE</b></p><ul><li>
Bachelor&rsquo;s degree in Accounting, Finance, or related field</li><li>
5+ years of nonprofit accounting experience</li><li>
Demonstrated fluency with QuickBooks Online, including ownership of full-cycle accounting, reconciliations, and financial statement preparation</li><li>
Strong knowledge of general ledger management, monthly close, and balance sheet integrity</li><li>
Experience preparing financial statements and supporting audit schedules</li><li>
Familiarity with nonprofit GAAP, grant accounting, restricted funds, and multi-funding environments</li><li>
Advanced Excel skills and comfort working across accounting and financial reporting systems</li><li>
High attention to detail with strong analytical and problem-solving ability</li><li>
Ability to explain financial information clearly to non-finance staff</li></ul><p><b>
Preferred Qualifications</b></p><ul><li>
Experience improving accounting processes or systems</li><li>
Experience in tech-forward environments with integrated online finance and data systems</li></ul><p>
NOTE: This position is currently remote (90%) with occasional on-site meetings, site visits, and other events in the Los Angeles area (10%). Local candidates only.</p><p><b>
SPECIAL REQUIREMENTS:</b></p><ul><li>
Criminal background check required.</li><li>
TB clearance, to be renewed every four years.</li><li>
Proof of COVID-19 vaccination required (digital record).</li><li>
This role may require regular travel between school sites and community locations. Candidates must be able to meet transportation requirements necessary to perform these duties, which may include use of a personal vehicle and maintaining legally required auto insurance.</li></ul><p><b>
PHYSICAL REQUIREMENTS</b></p><ul><li>
To perform this job, you must be able to carry out all essential functions successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the job.</li><li>
Remaining in a stationary position, often standing, or sitting for prolonged periods. Occasionally required to stoop, kneel, crouch or crawl. Adjusting or moving objects up to 25 pounds. Must have the ability to communicate with others to exchange information.</li></ul><p><b>
EXPECTATIONS FOR ALL COMMUNITY IN SCHOOLS OF LOS ANGELES STAFF</b></p><p>
Candidates for employment at Communities In Schools of Los Angeles, regardless of position, will consistently demonstrate the following:</p><ul><li>
Unwavering belief in and commitment to fulfill the mission of Communities in Schools of Los Angeles.</li>
Commitment to excellence and high standards <li>- for self, students, and colleagues.</li><li>
Continuous learning by engaging in reflection, self-assessment, and individual professional development.</li><li>
Ability to thrive as a member of a highly collaborative team.</li></ul><p><b>
BENEFITS</b></p><ul><li>
Generous benefit package including: PTO/vacation, medical, dental and vision insurance, 401k, cell phone reimbursement, etc.</li><li>
Paid most major holidays, offices closed between Christmas and New Year&rsquo;s.</li></ul><p><b>
We offer a starting annual salary in the range of $85,000 to $95,000, depending on qualifications and experience.</b></p><p><i>
CISLA is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.</i></p></div>

Accounting Manager

Therapeutic Play Foundation

<p><b>Outreach Program Manager</b></p><p>Full-Time | Salaried | Hybrid Reports To: Operations Director Minimum Three (3) In-Person Days Per Week Required</p><p><b>Position Summary</b></p><p>The Outreach Program Manager serves as the operational lead for Community Health Workers (CHWs) and all outreach-based workforce execution across CalAIM, Healthcare Access, STRTP, and ARTGard programming.</p><p>This role supervises CHWs, oversees call center assignments, field-based engagement (including door knocking and tabling), mail outreach campaigns, Community Play Dates, and Wellness Labs (CHW-related components), and ensures timely documentation compliance.</p><p>The Outreach Program Manager ensures CHWs demonstrate professionalism, complete assigned outreach tasks, and meet documentation and engagement standards aligned with grant, MCP, and organizational expectations.</p><p>Clinical supervision of LCMs and therapeutic documentation quality remains under the Clinical Team Lead.</p><p><b>Core ResponsibilitiesCHW Supervision &amp; Workforce Leadership</b></p><ul><li>Directly supervise Community Health Workers (CHWs) &bull; Provide regular oversight meetings and performance feedback &bull; Monitor professionalism, reliability, and engagement quality &bull; Ensure CHWs meet outreach and documentation expectations &bull; Address performance concerns in collaboration with Operations Director</li></ul><p><b>Call Center &amp; Outreach Assignment Oversight</b></p><ul><li>Assign and monitor CHW call center shifts and outreach call campaigns&bull; Ensure CHWs complete required call quotas and outreach attempts&bull; Monitor documentation of call center engagement activities&bull; Track and verify OTF/RTF documentation related to outreach contacts&bull; Ensure auto-dialer or call tracking systems are utilized appropriately&bull; Provide follow-up for incomplete call assignments or missing documentation</li></ul><p><b>Field Outreach &amp; Community Engagement Standards</b></p><ul><li>Ensure CHWs demonstrate professionalism during door knocking, tabling events, and in-person outreach&bull; Monitor adherence to safety protocols and community engagement guidelines&bull; Oversee coordination of mail outreach campaigns and documentation of outreach attempts&bull; Ensure community partner interactions reflect organizational standards&bull; Provide day-of oversight for Community Play Dates, Wellness Labs, and major outreach initiatives</li></ul><p><b>Workforce Scheduling &amp; Payroll Coordination</b></p><ul><li>Draft expected shift assignments for outreach events, call center coverage, door knocking initiatives, and community programming&bull; Submit finalized shift schedules to HR for entry into Gusto&bull; Coordinate schedule changes with HR to ensure accurate payroll processing&bull; Monitor staffing coverage to prevent operational gaps</li></ul><p>Final payroll processing and compensation authority remain under HR and executive leadership.</p><p><b>Documentation &amp; CalAIM Compliance Oversight</b></p><ul><li>Monitor CHW progress note submission timelines&bull; Track OTF/RTF completion across call center, door knocking, and event-based outreach&bull; Maintain documentation compliance dashboards&bull; Provide reminders and corrective follow-up for missing documentation&bull; Escalate repeated non-compliance concerns to Operations Director&bull; Collaborate with Data, Grants &amp; Development Director when documentation gaps impact billing or reporting</li></ul><p>Clinical documentation quality remains under Clinical Team Lead oversight.</p><p><b>Outreach Playbooks &amp; Systems Development</b></p><ul><li>Lead development and refinement of outreach playbooks for call center operations, field engagement, and tabling&bull; Standardize workflows for documentation, outreach tracking, and event execution&bull; Ensure playbooks align with CalAIM, MCP, and grant compliance requirements</li></ul><p><b>Event Materials, Logistics &amp; Expense Oversight</b></p><ul><li>Submit flyer requests and coordinate with marketing/design&bull; Ensure outreach materials align with program guidelines&bull; Coordinate supply inventory and event preparation&bull; Create and submit expense reports related to outreach activities&bull; Ensure expenditures align with grant documentation standards</li></ul><p><b>CHW Training Academy &amp; Proficiency</b></p><ul><li>Oversee implementation of the CHW Training Academy&bull; Monitor CHW training completion and competency benchmarks&bull; Ensure CHWs demonstrate proficiency in outreach engagement, call center etiquette, documentation standards, and community professionalism &bull; Coordinate refresher training when needed</li></ul><p><b>Cross-Functional Collaboration</b></p><ul><li>Collaborate with Operations Director to ensure smooth day-to-day workforce execution &bull; Participate in weekly 30-minute Revenue &amp; Operations Alignment meeting &bull; Coordinate with Clinical Team Lead when outreach intersects with behavioral health considerations &bull; Work with Data, Grants &amp; Development Director to address compliance or reporting impacts</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor&rsquo;s degree required (Public Health, Social Work, Healthcare Administration, or related field preferred) &bull; 3&ndash;5 years experience in outreach, program management, or community engagement &bull; Experience supervising CHWs or community-based workforce preferred &bull; Knowledge of CalAIM, Medi-Cal documentation standards, or grant-funded programs preferred &bull; Strong leadership, organizational, and accountability skills &bull; Ability to manage workforce compliance and field execution simultaneously</li></ul><p><b>Work Environment &amp; Compensation</b></p><ul><li>Full-time (40 hours per week)&bull; Hybrid role with minimum three (3) in-person days required. South LA&bull; Additional in-person attendance required for major outreach events&bull; Salary Range: $66,560 &ndash; $87,360 annually&bull; Benefits include healthcare benefits, PTO, and professional development opportunities</li></ul><p>Job Type: Full-time</p><p>Pay: $66,560.00 - $87,360.00 per year</p><p>Benefits:</p><ul><li>Paid time off</li></ul><p>Work Location: Hybrid remote in Los Angeles, CA 90043</p>

Outreach Program Manager

Pixi Beauty

<div><p><b>Director of Operations</b></p>
<p>
Pixi Inc. &ndash; Los Angeles, California (On-site)</p><p></p><p><b><br>
Our Company</b></p>
<p>
Pixi was created in 1999 and launched in our Flagship Boutique in Soho, London. Pixi has a loyal worldwide following thanks to its pure, awakening &amp; skin-loving products that create a naturally radiant &lsquo;&rsquo;just had a good night sleep&rsquo;&rsquo; look. Passionate about skincare, Petra creates innovative formulations that are infused with botanicals and beneficial ingredients. Petra has a real-world experience as a busy working mother of four; therefore, Pixi is truly about multi-tasking, flaw fixing youth &ndash; enhancing products for people on the go. Pixi&rsquo;s mission is the same now as it was on the first day the Pixi boutique opened; to simply bring out the best in everyone - to make everyone look like themselves, only better! Flawless in few fuss-free minutes &ndash; that is what Pixi is about!</p><p></p><p><b><br>
The Role</b></p>
<p>
We are looking for an experienced and skilled Director of Operations Coordinator to lead inbound, logistics, and outbound, ensuring effective and efficient processes throughout company operations. This individual will be responsible for managing the inbound and outbound teams based in Pixi's Los Angeles office. Having strong communication, organizational, and interpersonal skills are essential for success within this role.</p><br>
<p></p>
<p><b>
Responsibilities:</b></p>
<ul>
<li>Managing and leading procurement activities related to contract manufacturers and key suppliers, focusing on securing optimal pricing, lead times and service levels.</li>
<li>Working closely with cross-functional teams including Product Development, Quality, and Demand Planning to ensure procurement strategies align with company goals and product timelines.</li>
<li>Employing effective inventory management strategies to balance stock levels in alignment with demand forecasts and order fulfillment requirements.</li>
<li>Overseeing key performance indicators (KPIs) related but not limited to lead times, on-time delivery, inventory turnover and supplier performance, identifying opportunities for improvement.</li>
<li>Continuously identifying process inefficiencies and driving improvements to enhance operational performance, reduce lead times and optimize costs.</li>
<li>Working closely with sales teams to accurately forecast demand, ensuring that inventory levels are aligned with sales projections and market trends.<br>
</li>
<li>Overseeing end-to-end supply chain operations from supplier sourcing to product delivery, ensuring seamless coordination across planning, procurement, production and logistics.</li>
<li>Implementing supply chain visibility tools and risk management strategies to ensure resilience and scalability as the business grows.<br>
</li>
<li>Implementing best practices in supply chain and operations management, staying current with industry trends and market conditions to drive innovation.<br>
</li>
<li>Leading and managing a team of inventory analysts, inbound coordinators and managers, logistic and demand planners, fostering their growth, collaboration and performance.<br>
</li>
<li>Oversee outbound operations to ensure efficiency, accuracy, and compliance with company standards and customer requirements.<br>
</li>
<li>All other responsibilities as assigned.</li></ul><br>
<p></p>
<p><b>
Requirements:</b></p>
<ul>
<li>Proven experience managing in a company's operations department.</li>
<li>Must have an eye for detail, superb organizational skills and administrative abilities.</li>
<li>Must have excellent written and verbal communication skills.</li>
<li>Must have excellent Excel and Microsoft Office skills.</li>
<li>Previous experience in the Beauty and skincare sector preferable.</li></ul></div>

Director of Operations

Newcomb College Institute of Tulane University

<div></div><div><div><div><div><div><b>Institution</b></div>
<div>Newcomb College Institute of Tulane University</div>
</div><div><div><b>Institution Type</b></div>
<div><div>Nonprofit</div>
</div></div><div><div><b>Department</b></div>
<div>Newcomb Archives</div>
</div><div><div><b>Location</b></div>
<div>Louisiana, United States
</div></div><div><div><b>Position</b></div>
<div>Archivist
</div></div></div></div><div><p>As a public outreach liaison for Newcomb Archives and Vorhoff Collection (NAVC), the Archivist, Historian for Public Engagement and Research Services reports to the Director of Newcomb College Legacy Initiatives to develop policies that support research services, public engagement, and the use of collections to enrich research and scholarship at Newcomb Institute. In this role, the Archivist supports outreach and engagement by forging relationships with community stakeholders and campus partners and creating and implementing programming that promotes the access and use of materials at NAVC. The Archivist designs, implements, and coordinates programming and curates and develops exhibits that enhance the visibility of the Archives within the context of the Newcomb Institute&rsquo;s focus on gender equity.</p><p>
This position works with Newcomb Institute staff and faculty to identify research and outreach needs based on Newcomb Institute's overall mission and vision. The Archivist provides reference services and assistance to researchers, managing user statistics, creating user policies, and working with the Archives team on Reading Room usage. The Archivist will provide digital access to users when needed and will monitor and manage the everyday operations of Newcomb Archives Reading Rooms. The Archivist will research and record the origins and historical significance of archival materials in the NAVC collection and will work towards identifying future acquisitions. They will teach instructional sessions as needed, and engage in conference presentations and publications as appropriate.</p></div>
<div></div><div><div><div><div><b>Contact Information</b></div>
<div><p><b>Laura Wolford | Director of Operations</b></p><div>
Newcomb Institute, Tulane University<br>
<br>
lwolford@tulane.edu | <b>newcomb.tulane.edu</b></div></div>
</div><div><div><b>Job URL</b></div>
<div>https://apply.interfolio.com/182100</div>
</div><div><div><b>Website</b></div>
<div>https://newcomb.tulane.edu</div>
</div><div><div><b>Posting Date</b></div>
<div>February 24, 2026
</div></div><div><div><b>Closing Date</b></div>
<div>April 24, 2026
</div></div></div></div><div><div><b>Disclaimer</b></div>
<div><p><i>H-Net, in accordance with its </i><i>policies and procedures</i><i>, reserves the right to reject, edit, and/or delete any posting that is found to violate its policies and/or procedures, and/or is found to violate federal or state law. Additionally, the pages and documents posted on this site often include links to information created by other public and private organizations. The inclusion of any material is not intended to endorse any views expressed, or products or services. These materials may contain the views and recommendations of the individual subscriber/user, as well as links or references to information created and maintained by other public and private organizations. The opinions expressed in any of these materials do not necessarily reflect the positions or policies of H-Net</i>.</p></div></div></div>

Archivist, Historian for Public Engagement and Research Services (Librarian I)

MLK Community Healthcare

<div><div><div><b>Pay Rate Type</b></div>
Yearly</div>
<div><div><b>Salary Range (Depending on Experience)</b></div>
$125,179.12 - $194,027.64</div><br>
<p></p><div><div><p><b>If you are interested apply online and send your resume to yadeleon@mlkch.org.</b></p><p><b>
POSITION SUMMARY</b></p><p>
The Manager of Care Management will supervise and direct all levels of Care Management team that includes RN Care Managers, Lead Care Management RN, Care Management Coordinators, Discharge Planners (DCP), Care Coordinators, and Care Management Educator. This position may also be asked to supervise and cover supervision for other management in the CM Department. These services include assessment of patients for level of care, appropriateness for admission or observation, HLOC transfers, discharge assistance, and follow up care as appropriate in collaboration with the ED care management team and Social Work Department. Care Management policies for this work initiated, reviewed and implemented by the Manager as needed.
</p><p>This Manager role will also provide clinical supervision for scheduling, Kronos payroll, coaching/corrective action, and educational needs to ensure that the care management policies and processes are carried out for the organization. This role will oversee the electronic referral system, currently Ensocare, documentation of care management through Cerner Healthcare EMR including working with Clinical informatics (CIT), to develop or improve care management documentation, as well as handoff processes.
</p><p>This position is responsible for overseeing post-acute providers, facilities and other types of community service providers as directed by the Director of Care Management. The Manager will assist with overseeing compliance policies and plan related to vendor networks to maintain a working relationship between MLK and individual network providers. Manager will identify opportunities to improve post discharge services to reduce readmissions and improve community health in collaboration.</p><p>
Works collaboratively with other colleagues within the Population Health Program to support the entire Care Management Department. This role is expected to share in Care Management Leadership Call on a rotation basis as assigned by the Director for Care Management</p><p></p><p><b><br>
ESSENTIAL DUTIES AND RESPONSIBILITIES</b></p><ul><li>
Manages and supervises the IP Care Management RNs, Care Management Coordinators, Care Coordinators,<br>
Discharge Planners, and Care Management Educator to support the MLKCH Care Management services includes but not limited to assessments, transfers to higher levels of care, inpatient discharge needs, and follow up care by DCP team according to Care Management Department policies and procedures.</li><li>
Works in collaboration with the Director of Social Work Services and Street Medicine to support the Care Management Program as well as in support of the Population Health Program at MLKCH.
</li><li>Oversight of MLKCH compliance policies related to discharge planning and use of letters of agreement (LOA) with current/planned scope of post-acute partner networks including:<ul><li>
MLK-LA Skilled Nursing Facilities (SNF)</li><li>
MLK-LA Home Health Professional Network (planning)</li><li>
MLK-LA Palliative and Hospice Network (planning)</li></ul></li><li>
Have oversight of assessing need for additional provider networks in collaboration with management given new clinical/social needs and ongoing revisions to the Population Health Strategy.
</li><li>Identify and vet potential post-acute service providers
</li><li>Participates in hospital committees and unit specific multidisciplinary conferences as well as staff meetings for the Care Management Department
</li><li>Models leadership and promotes professionalism to assist staff in developing priority setting, team work, and flexibility in support of the Care Management team and in community health activities.
</li><li>Holds clinical and non-clinical staff accountable for the performing initial assessments, identifying and documenting a discharge plan, and collaborating with the work team to ensure a safe patient discharge under the scope and standards for ACMA &amp; CMSA standards.</li><li>
Responsible for the hiring process and identifying and recommending staffing needs with skill mix as appropriate to meet needs of the population.
</li><li>Manages payroll in Kronos; monitors overtime as well as attendance related to HR policy for time &amp; attendance.
</li><li>Oversee a mix of clinical, operational and business projects including but not limited to ones used reduce readmissions, improve transportation services such as ambulance services, and other clinical services
</li><li>Work closely with and in partnership with ED Care Coordinators, ED Care Managers, Social Work, Transitional Care Navigator staff, and clinical staff to ensure that patients care transitions from MLK entities to post-acute network providers are seamless.</li><li>
Establish and monitor management metrics: quality, outcomes, productivity of staff work, financial, case volume/mix and provides scheduled reporting to the Director of Care Management.
</li><li>Design and coordinate formal and informal training for staff and providers regarding post-acute services care management services, and oversees the clinical education program executed by the Care Management Educator.
</li><li>Systematically and continuously evaluate and address internal and external customer concerns/ grievances</li><li>
Collaborates and coordinates services and joint meetings with Los Angeles County Department of Health Services Outpatient Clinic staff</li><li>
Collaborates and coordinates functional programs with MLKCH outpatient clinics to ensure smooth transitions to community healthcare for MLKCH patients.
</li><li>Collaborates with other Care Management Leadership to ensure adequate staffing and scheduling to support the functions of the transitional care team.</li></ul><br>
</div></div><p></p><div><div><p><b>POSITION REQUIREMENTS</b></p><p><b>
A. Education</b></p><ul><li>
Bachelor degree in nursing required or Master&rsquo;s Degree in Social Worker with LCSW required.
</li></ul><p><b>B. Qualifications/Experience</b></p><ul><li>
RN Candidates must have five (5) years acute care hospital, health plan, and/or ancillary services required.</li><li>
Candidate&rsquo;s with LCSW, must have 7 years of experience in acute care hospital, health plan, and/or ancillary services required.
</li><li>Prior Supervisory or Management Experience in a clinical role required.
</li><li>RN license required or LCSW required</li><li>
CCM or ACM certification required within 2 years of hire.
</li><li>Basic Life Support (BLS) certification
</li><li>Workplace violence prevention annually.
</li><li>Direct patient care or care coordination, utilization, case/disease management experience a plus</li><li>
Experience with Medicaid/ Medi-Cal patients and government programs preferred</li><li>
Experience in clinical health informatics is preferred.</li></ul><p><br>
</p><p><b>C. Special Skills/Knowledge</b></p><ul><li>
Significant knowledge regarding health care provider organizations &ndash; acute and post-acute care facilities and providers</li><li>
Working knowledge of health plans and typical UM and medical management functions</li><li>
Able to navigate communication and decision-making across disciplines and provider types</li><li>
Clinical knowledge and the ability to assess situations in collaboration with multiple disciplines in order to arrive at a decision often in pressurized situations</li></ul><div>
#LI-YD1</div></div></div></div><p></p>
<br><div><div><div>Know someone at MLK Community Healthcare?<br>
<div></div>
<br>
</div><div></div><br>
<div><div><b>Equal Rights Employer</b><br>
<br>
Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, national origin, age, disability, genetic information, citizenship status, military service, or any other status protected by federal, state, or local laws. This application is intended for use in evaluating your application for employment.<br>
<br>
<br>
<b>MLK Community Healthcare</b><br>
1680 E 120th Street<br>
Los Angeles, CA 90059<br>
Tel: 424-338-8000<br>
Email: info@mlkch.org<br>
www.mlkch.org</div></div></div></div>

Manager Care Management

MV Transportation

<div>Overview:
<div>
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.</div>
Responsibilities:
<div>
MV Transportation is seeking a<b> Dispatcher</b><b> </b>who works to direct the day-to-day route operations and report to the Operations Manager. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Operations Manager as appropriate.</div><div></div><div><b><br>
Job Responsibilities</b><b>:</b></div><ul><li>
Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate.</li><li>
Monitors radio, telephones and on-road provision of service for quality.</li><li>
Responsible for influencing positive employee morale and quality customer service.</li><li>
Monitors and completes driver sign-in and sign-out daily.</li><li>
May assign trips to drivers to assure adequate disbursement of trips between all assigned routes.</li><li>
Monitors daily system performance.</li><li>
Participates in analysis and review of operating performance.</li><li>
Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate.</li><li>
All other duties, as assigned.</li></ul>
Qualifications:
<div><b>
Talent</b><b> Requirements</b><b>:</b></div><ul><li>
One (1) year previous Dispatcher experience preferred.</li><li>
Two (2) years of Customer Service experience is preferred.</li><li>
High School diploma or equivalent.</li><li>
Experience with Ride Co and Trapeze software.</li><li>
Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment.</li><li>
Demonstrate a high customer service commitment.</li><li>
Able to demonstrate professional phone manner.</li><li>
Knowledge of the service area is a plus.</li></ul><div><i>
Starting pay rate: $24.98/hour</i></div><div></div><div><i><br>
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.</i></div><div></div><div><i><br>
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.</i></div></div>

Dispatcher

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