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logistics coordinator

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field dispatch coordinator Jobs in Islamabad

field dispatch coordinator

dispatch coordinators

Intercargo Logistics (SMC-Private) Limited

Intercargo Logistics is providing one point logistics solution to its clients across 32 countries of world. This company has adopted most advanced technological systems for rendering services to its clients. InterCargo Logistics for now is looking to fill the positions of CSRs / Overnight Dispatch Coordinators for its office based in Islamabad, Pakistan.Job Description:Generally, the Dispatch Coordinators ensures smooth and accurate execution of all freight bookings processed through the company&rsquo;s digital freight-booking application. The role involves monitoring job entries, confirming driver engagement and compliance, coordinating with clients and drivers, and ensuring that all milestones&mdash;such as acceptance, pickup, loading, transit, and delivery&mdash;are updated correctly and on time.The coordinator acts as the primary point of contact for any operational issues impacting customer satisfaction and on-time delivery performance.More specifically,<ul><li>Monitor all new freight jobs entered into the booking application in real time.</li><li>Verify that all job details (pickup location, delivery location, cargo description, timings, client requirements, etc.) are complete and correctly registered.</li><li>Flag and correct incomplete or inaccurate job entries by coordinating with internal teams or clients.</li><li>Ensure any special instructions (temperature control, oversized cargo, documentation needs, etc.) are accurately reflected in the system.</li><li>Track driver acceptance of assigned jobs and follow up immediately if acceptance is delayed or declined.</li><li>Reassign drivers promptly when cancellations, rejections, or emergencies occur.</li><li>Ensure the driver receives all necessary job details, documents, and client instructions through the app or direct communication.</li><li>Driver assignment</li><li>Driver acceptance</li><li>Pre-departure readiness</li><li>Arrival at pickup location</li><li>Loading start / loading complete</li><li>Departure from pickup</li><li>Arrival at delivery</li><li>Unloading start / completion</li><li>Proof of delivery upload</li><li>Follow up with drivers who fail to update milestones promptly.</li><li>Log any irregularities, delays, or deviations from planned schedules.</li><li>Ensure that both clients and internal teams receive real-time milestone notifications.</li><li>Act as primary contact for clients regarding job status, changes, or issues.</li><li>Provide timely updates on driver ETA, loading completion, delays, or route changes.</li><li>Respond to client queries received via phone, email, or in-app chat.</li><li>Escalate unresolved or critical client concerns to the manager or POCs in senior staff.</li><li>Proof of delivery</li><li>Loading confirmation</li><li>Cargo photos</li><li>Delivery receipts</li><li>Confirm that all regulatory documentation (permits, licenses, hazardous goods documentation if applicable) is complete.</li><li>Maintain accurate overnight shift records for handover to day-shift staff.</li></ul>Job Requirements;1. The ideal candidate for this position comes with the Extraordinary Communications Skills required for handling calls with Clients and Driver Based in UK2. The candidate should come with the basic industrial knowledge on how to handle the coordination for driver dispatch jobs3. The candidate ideally should be having prior exposure of handling dispatch work or courier handling;5. Strong communication skills with command over English is highly desired with proficiency in outlook-based email coordination;Benefits1. Permanent Job2. Good Startup Salary3. Monthly Performance Bonus4. Emergency Health Cover5. Free Gym Membership6. Sports Activity Team Events7. Staff Tours8. Official Dinners9. Provident Fund Facility10. EOBI11. Annual Appraisal / Salary Increments12. Career Promotion Ladder13. Conducive Working EnvironmentFresh Graduates with Extraordinary High Communication Skills are Encouraged to ApplyJob Timing: 12:30 PM to 09:30PM PST / 6 Days / WeekJob Location: 2nd Floor, One Expressway, Gulberg Greens Interchange, Islamabad Highway, IslamabadIntercargo Logistics is an equal opportunity provider with no belief in discrimination based on religion, caste, creed, color, origin or gender. Female candidates are encouraged to apply from Gulberg Greens and surrounding areas as they will be given preference based on the closer proximity and experience relevancy for this job.Job Type: Full-timePay: From Rs65,000.00 per monthApplication Question(s):<ul><li>Have you read the job description carefully?</li><li>If the salary for this position is acceptable to you?</li></ul>Work Location: In person

Dispatch Coordinators

Astral Logistics Solutions

Job Title:Experienced US Truck Dispatcher (On-Site)Location: Coco Space, Plot 3A, Korang Road, Markaz I-10/3, Islamabad, PakistanJob Type: Full-Time | On-SiteSalary &amp; Incentives:<ul><li>Fixed salary up to PKR 70,000 (based on experience)</li><li>8%&ndash;10% commission on overall gross revenue</li><li>Performance-based growth opportunities</li></ul>About the RoleWe are hiring an experienced US Truck Dispatcher for our on-site operations in Islamabad. This position is strictly for professionals with hands-on experience dispatching trucks in the United States market.This role is not suitable for logistics coordinators, supply chain professionals, or fresh candidates.Key Responsibilities<ul><li>Dispatch Dry Van, Reefer, or Flatbed trucks across the United States</li><li>Book and negotiate loads using US load boards (DAT, Truckstop, etc.)</li><li>Communicate with US brokers, shippers, and drivers</li><li>Plan routes, manage appointments, and track ETAs</li><li>Handle detention, layover, TONU, and other accessorials</li><li>Ensure compliance with US DOT, HOS, and ELD regulations</li><li>Monitor loads from pickup to delivery and resolve issues promptly</li><li>Maintain dispatch records and daily performance reports</li></ul>Required Experience &amp; Skills<ul><li>Minimum 1+ year of proven US Truck Dispatch experience</li><li>Strong understanding of US trucking operations and freight lanes</li><li>Experience using DAT, Truckstop, or similar load boards</li><li>Excellent English communication skills</li><li>Ability to work US business hours</li><li>Strong negotiation and problem-solving skills</li></ul>Who Should Apply<ul><li>Professionals with direct US truck dispatch experience only</li><li>Candidates who have dispatched for US carriers</li><li>Individuals motivated to earn commission on gross revenue</li></ul>Do not apply if your experience is limited to logistics, supply chain, or local freight forwarding without US dispatch exposure.Work LocationOn-site only Coco Space, Plot 3A, Korang Road, Markaz I-10/3, Islamabad, PakistanHow to ApplyApply via Indeed or send your CV to: careers@recruiffy.com (Please mention &ldquo;US Truck Dispatcher &ndash; Islamabad&rdquo; in the subject line)Job Type: Full-timePay: Rs50,000.00 - Rs65,000.00 per monthApplication Question(s):<ul><li>Can you join Immediately?</li></ul>Work Location: In person

Experienced Truck Dispatcher - USA Campaign

Job description:Intercargo Logistics is providing one point logistics solution to its clients across 32 countries of world. This company has adopted most advanced technological systems for rendering services to its clients. InterCargo Logistics for now is looking to fill the positions of CSR's / Dispatch Coordinators for its office based in Islamabad, Pakistan.Job Description:Generally, the CSRs ensures smooth and accurate execution of all freight bookings processed through the company&rsquo;s digital freight-booking application. The role involves monitoring job entries, confirming driver engagement and compliance, coordinating with clients and drivers, and ensuring that all milestones&mdash;such as acceptance, pickup, loading, transit, and delivery&mdash;are updated correctly and on time.The coordinator acts as the primary point of contact for any morning time operational issues impacting customer satisfaction and on-time delivery performance.More specifically,<ul><li>Monitor all new freight jobs entered into the booking application in real time.</li><li>Verify that all job details (pickup location, delivery location, cargo description, timings, client requirements, etc.) are complete and correctly registered.</li><li>Flag and correct incomplete or inaccurate job entries by coordinating with internal teams or clients.</li><li>Ensure any special instructions (temperature control, oversized cargo, documentation needs, etc.) are accurately reflected in the system.</li><li>Track driver acceptance of assigned jobs and follow up immediately if acceptance is delayed or declined.</li><li>Reassign drivers promptly when cancellations, rejections, or emergencies occur.</li><li>Ensure the driver receives all necessary job details, documents, and client instructions through the app or direct communication.</li><li>Driver assignment</li><li>Driver acceptance</li><li>Pre-departure readiness</li><li>Arrival at pickup location</li><li>Loading start / loading complete</li><li>Departure from pickup</li><li>Arrival at delivery</li><li>Unloading start / completion</li><li>Proof of delivery upload</li><li>Follow up with drivers who fail to update milestones promptly.</li><li>Log any irregularities, delays, or deviations from planned schedules.</li><li>Ensure that both clients and internal teams receive real-time milestone notifications.</li><li>Act as primary overnight contact for clients regarding job status, changes, or issues.</li><li>Provide timely updates on driver ETA, loading completion, delays, or route changes.</li><li>Respond to client queries received via phone, email, or in-app chat.</li><li>Escalate unresolved or critical client concerns to the Operations Manager or morning shift team.</li><li>Proof of delivery</li><li>Loading confirmation</li><li>Cargo photos</li><li>Delivery receipts</li><li>Confirm that all regulatory documentation (permits, licenses, hazardous goods documentation if applicable) is complete.</li><li>Maintain accurate morning shift records for handover to night-shift staff.</li></ul>Job Requirements;1. The ideal candidate for this position comes with the Extraordinary Communications Skills required for handling calls with Clients and Driver Based in UK2. The candidate should come with the basic industrial knowledge on how to handle the coordination for driver dispatch jobs3. The candidate ideally should be having prior exposure of handling dispatch work or courier handling;5. Strong communication skills with command over English is highly desired with proficiency in outlook-based email coordination;Benefits1. Permanent Job2. Good Start-up Salary3. Monthly Performance Bonus4. Emergency Health Cover5. Free Gym Membership6. Sports Activity Team Events7. Staff Tours8. Official Dinners9. Provident Fund Facility10. EOBI11. Annual Appraisal / Salary Increments12. Career Promotion Ladder13. Conducive Working EnvironmentFresh Graduates with Extraordinary Communication Skills are Encouraged to ApplyJob Timing: 12:30 PM to 09:30 PM PST (06 days a week)Job Location: 2nd Floor, One Expressway, Gulberg Greens Interchange, Islamabad Highway, IslamabadIntercargo Logistics is an equal opportunity provider with no belief in discrimination based on religion, caste, creed, color, origin or gender. Female candidates are encouraged to apply from Gulberg Greens and surrounding areas as they will be given preference based on the closer proximity and experience relevancy for this job.Job Type: Full-timeApplication Question(s):<ul><li>Have you read the job description carefully?</li><li>Have you seen the salary for this position?</li></ul>Work Location: In personJob Type: Full-timePay: Rs65,000.00 per monthWork Location: In person

CSR Dispatch Handling

Globe Call Centre(SMC-PRIVATE) Ltd

Globe Call Centre is hiring experienced and reliable UK Cab Dispatchers &amp; Operators to join our growing operations team. We are seeking proactive individuals who can think quickly, stay organized, and perform efficiently in a fast-paced work environment. Candidates with hands-on experience in dispatch coordination&mdash;particularly within the UK taxi or transportation sector&mdash;are highly encouraged to apply.Key Responsibilities<ul><li>Efficiently manage and allocate incoming cab bookings to ensure timely and reliable service.</li><li>Monitor driver routes, schedules, and performance, making real-time adjustments to ensure smooth operations.</li><li>Maintain clear and professional communication with drivers and customers, providing updates and assistance as required.</li><li>Accurately maintain records of trip details, driver activities, and daily dispatch logs.</li><li>Ensure all dispatch activities comply with company policies and applicable transportation regulations.</li><li>Address customer inquiries and concerns promptly and professionally to maintain a positive service experience.</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum 1 year of experience in taxi, cab, or transportation dispatch.</li><li>Strong working knowledge of dispatch systems, GPS tools, and route management software.</li><li>Excellent verbal communication and interpersonal skills.</li><li>Ability to remain calm, organized, and proactive in high-pressure situations.</li><li>Strong multitasking, time management, and problem-solving skills.</li></ul>Job Location: Plot no. 206, East Service Road, I 10/3, IslamabadInterested Candidates may send their resumes on &quot;hr@globe-call.com&quot;Job Type: Full-timeWork Location: In person

UK Taxi Dispatchers

Globe Call Centre is seeking experienced and dedicated UK Cab Dispatchers &amp; Operators to join our expanding operations team. We are looking for individuals who are quick thinkers, well-organized, and able to perform effectively in a fast-paced work environment. Candidates with hands-on experience in dispatch coordination&mdash;particularly within the UK taxi or transportation industry&mdash;are strongly encouraged to apply.Key Responsibilities<ul><li>Manage and assign incoming cab bookings efficiently to ensure timely and dependable service.</li><li>Monitor driver routes, schedules, and performance, making real-time adjustments to maintain smooth operations.</li><li>Communicate clearly and professionally with drivers and customers, providing timely updates and assistance.</li><li>Maintain accurate records of trip details, driver activities, and daily dispatch logs.</li><li>Ensure all dispatch activities comply with company policies and relevant transportation regulations.</li><li>Handle customer inquiries and concerns promptly and professionally to deliver a positive service experience.</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum of 1 year of experience in taxi, cab, or transportation dispatch.</li><li>Strong working knowledge of dispatch software, GPS systems, and route management tools.</li><li>Excellent verbal communication and interpersonal skills.</li><li>Ability to remain calm, organized, and proactive in high-pressure situations.</li><li>Strong multitasking, time management, and problem-solving abilities.</li></ul>Job Location: Plot no. 206, East Service Road, I 10/3, IslamabadInterested candidates may send their resumes on &quot;hr@globe-call.com&quot;Job Type: Full-timeWork Location: In person

Cab Dispatchers (UK)

Golden Hawk Technologies

Job Title: Logistics Coordinator Location: DHA Phase 2Islamabad Job Type: Full-TimeTimings: 1 PM to 10 PM, 2pm to 11pm, 3pm to 12am and 4pm to 1am (9-hour shifts with weekly rotational shifts).Job Summary:We are seeking a highly organized and proactive Logistics Coordinator with excellent communication skills to coordinate transport operations for our UK-based transport company. You will be responsible for dispatching drivers and vehicles efficiently, maintaining communication between drivers and clients, and resolving any logistical challenges in real-time. This role demands the ability to multitask, prioritize, and handle fast-paced operations seamlessly.Key Responsibilities:<ul><li>Schedule and dispatch drivers and vehicles to designated locations based on service requests. Maintain constant communication with drivers, clients, and management to ensure smooth operations.</li><li>Monitor and track the status of drivers and deliveries throughout the shift. Coordinate with UK-based clients, ensuring timely and professional communication. Update dispatch logs, reports, and records for accurate tracking and reporting.</li><li>Address emergencies or unforeseen issues, providing prompt and effective solutions.</li></ul>Qualifications:<ul><li>1-2 years of experience in dispatch or logistics (UK market experience preferred). Excellent communication skills, both verbal and written.</li><li>Ability to multitask and remain organized in a fast-paced environment. Proficiency in dispatch software and Microsoft Office.</li></ul>Perks and Benefits:<ul><li>Competitive salary Opportunities for career growth</li><li>Supportive and collaborative work environment</li></ul>Job Type: Full-timePay: Rs75,000.00 - Rs90,000.00 per monthExperience:<ul><li>dispatching: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Logistics Coordinator

Job SummaryWe are looking for a Senior Inbound Telesales Executive with excellent British English communication skills to manage inbound calls for a UK-based mobile tyre repair and replacement service.This is a high-responsibility role where customers call in urgent and stressful roadside situations. You will be the first point of contact, responsible for qualifying the call, providing pricing, collecting customer details, checking tyre and area availability, and assigning the appropriate technician&mdash;quickly and accurately.This role is ideal for candidates with UK campaign experience, strong call control, and the ability to close high-intent inbound calls efficiently.Key Responsibilities<ul><li>Handle inbound UK customer calls for mobile tyre repair and replacement services</li><li>Communicate clearly in professional British English with confident call control</li><li>Assess urgency and reassure customers in breakdown situations</li><li>Provide initial pricing estimates before dispatching technicians</li><li>Check tyre availability, service coverage, and technician schedules</li><li>Assign and coordinate technicians for rapid response</li><li>Collect and accurately log all customer and job-related information</li><li>Ensure a smooth handover between customer and the technician</li><li>Maintain high call quality, accuracy, and customer satisfaction</li></ul>Required Skills &amp; ExperienceMandatory Requirements<ul><li>Fluent British English (spoken) &ndash; NON-NEGOTIABLE</li><li>Near-native or strong British accent and pronunciation</li><li>Minimum 2&ndash;3 years experience</li><li>Strong ability to handle urgent, high-pressure customer calls</li><li>Excellent listening, objection handling, and closing skills</li></ul>Preferred Experience<ul><li>Automotive, roadside assistance, tyre services, or emergency service campaigns</li><li>Senior or lead agent experience in inbound operations</li><li>CRM or dispatch system experience</li></ul>Key Performance Indicators (KPIs)<ul><li>Inbound call conversion rate</li><li>Call quality &amp; customer satisfaction score</li><li>Accuracy of job booking &amp; dispatch</li><li>Average handling time (AHT)</li><li>First-call resolution</li><li>Attendance &amp; UK shift adherence</li></ul>Why Join Us<ul><li>Inbound-only campaign (no cold calling)</li><li>Senior role with decision-making authority</li><li>Competitive salary based on skill &amp; performance</li><li>Stable UK operation with long-term growth potential</li><li>Professional office environment in Islamabad</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Mention any of your UK-based campaign experience</li></ul>Experience:<ul><li>Call Center: 2 years (Required)</li></ul>Language:<ul><li>English (British) (Required)</li></ul>Work Location: In person

Senior Inbound Telesales Executive

Explore 23+ Dispatch coordinators in Islamabad this January. Find roles across top companies and apply now to boost your career.