dispatcher

dispatcher/pager

dispatcher pager

G2 Secure Staff

<div>Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures. 

QUALIFICATIONS:

A. EDUCATION AND EXPERIENCE 
1. High School diploma or equivalent. 
2. Previous airport and/or customer service experience preferred. 
3. Previous radio / phone dispatch experience desirable.
 
4. Previous supervisory experience preferred. 
5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management). 
6. Must be 18 years of age or older. 
7. Must have a reliable telephone and transportation number.

B. PERSONAL AND PHYSICAL REQUIREMENTS 
1. Treat all information as confidential. 
2. Posses the tact to deal with all levels of situations, client representatives, employees and the public.
 
3. Ability to work from verbal and written instructions. 
4. Ability to communicate in English clearly and concisely verbally and in written form. 
5. Must be detail-oriented and perform with minimal supervision.
 
6. Must be able to handle multiple situations simultaneously. 
7. Must have excellent radio/telephone skills. 
8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 
9. Must be able to lift, carry and/or hold up to 75 lbs. 
10. Must pass pre-employment and random drug test.
 
11. Must complete a criminal background check. 
12. Must meet necessary requirements to obtain a security sensitive identification badge. 
13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS).

PERFORMANCE RESPONSIBILITIES:

1. Must be familiar with and abide by all Client/company regulations. 
2. Work with Client Special Services Representatives to ensure all requests for services are met. 
3. Pull assignments or work orders from computer, as needed. 
4. Do all reports accurately and in a timely manner. 
5. Must be familiar with all FAA/ TSA/Airline/Company regulations. 
6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 
7. Escalate issues to operations Manager Immediately. 
8. Deal courteously and tactfully with fellow employees and passengers if necessary. 
9. Communicate effectively with fellow employees.
 
10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location. 
11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs.
 
12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner. 
13. Maintain and distribute radios (where applicable). 
14. Always complete the appropriate documentation and reports in thorough and timely manner.
 
15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
 
16. Provide general information and directions to passengers. 
17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 
18. Attend meetings and inservices as required. 
19. Utilize appropriate communications channels and maintain records, reports and files as required. 
20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible. 
21. Identification badges must always be visible.
 
22. Adhere to company policies and procedures and participate in achievement of company objectives. 
23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 
24. Perform other duties as requested.

$24.39 - $24.39 
 
Additional Details : The pay rate shown is an overall company range provided for transparency. Since compensation can differ by location, the exact rate for the position you applied for will be confirmed during the screening process. 
 
Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to &quot;Pay Transparency Law&quot;; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.</div>

Dispatcher/Pager

University of California - San Francisco

<div><div>The Public Safety Dispatcher is responsible for the general operation of the UCSF Communication Center, which consists of the following: process telephone calls for 911 police, fire medical and non-emergency services; input information into a Computer Aided Dispatch (CAD) System; input data into the various Law Enforcement Telecommunications Systems and interpret the printout information once it is obtained; operate a multi-channel radio system under emergency as well as non- emergency circumstances, adhering to FCC rules and regulations in the course of its operation and ability to audibly monitor radio traffic; operate a hand-held two-way radio for communications; maintain various logs; process various alarms; and perform other duties as assigned. The final salary and offer components are subject to additional approvals based on UC policy.</div></div>

Dispatcher

HealthRIGHT 360

HealthRIGHT360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
 
HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.
 
This is a union eligible position.
 This is an On Call position: shift hours and days vary as needed.
 
This is a union eligible position.
 JOB SUMMARY
 HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.
 Men’s Residential and Detox or 890 Residential Services is a program of HealthRIGHT 360 that serves male-identifying clients. This program has approximately 105 beds and provides residential treatment for substance use disorder (SUD) for up to 90 days. Clients are supported by a team of behavioral health professionals who provide counseling and education for substance abuse disorders, life skills, as well as individual and group therapy.
 The On-Call Therapist works collaboratively with a team consisting of Substance Use Disorder (SUD) Counselors and SUD Supervisors to provide valuable insight, direction, and oversight of Drug Medi-Cal (DMC) services. They also participate in a collaborative care process for clients, which includes providing individual and group therapy. Additionally, they are responsible for providing safe, supportive, and confidential counseling; maintaining a culturally competent stance; and always creating and maintaining a trauma informed program environment.
 
KEY RESPONSIBILITIES
 
Individual Treatment Responsibilities: 
<ul>
<li>Manages an individual therapy caseload.</li>
<li>Performs individual psychotherapy services in a residential setting.</li>
<li>Provides counseling, support and psycho-education for individuals with co-occurring disorders that include screening clients for appropriate levels of services, assessments, treatment planning, case management, and referrals.</li>
<li>Maintains confidentiality while working as part of a treatment team and adhering with program norms.</li>
<li>Participates in case conferences, treatment planning and clinical discussions to provide holistic care.</li>
<li>Communicates with prescribing psychiatrists regarding psychotropic medication compliance, side effects, follow up appointments.</li>
</ul>
Treatment Setting Responsibilities: 
<ul>
<li>Facilitates/co-facilitates process and psycho-educational groups for chronically mentally ill adults with co-morbid substance abuse diagnoses.</li>
<li>Assists Intake Department with initial psychological assessments for individuals seeking admission to program.</li>
<li>Assists clients and their care coordinators with referrals and other linkages to community resources.</li>
<li>Performs floor duties in the milieu that include (but are not limited to) assisting clients in coordinating outside appointments and transportation, overseeing client participation in program activities, monitoring medications compliance, and mediating client conflict when it arises.</li>
<li>Actively participate with the treatment team to continuously assess and refine clinical programming efforts.</li>
<li>Manages client risk and crisis intervention.</li>
<li>On call after hours pager rotation as well as rotating ‘Therapist of the Day’ responsibilities during regular business hours.</li>
<li>Attends staff and agency meetings.</li>
<li>Participates in agency trainings as required.</li>
<li>Complies with Board requirements for license registration/renewal.</li>
</ul>
Documentation Responsibilities: 
<ul>
<li>Conducts assessments, completes ANSAs, develops treatment plans, completes release and consent forms, billing and reporting paperwork in hard copy and online in various electronic systems.</li>
<li>Completes Medicare and Medi-Cal documentation and billing.</li>
<li>Documents individual and group services delivered in various electronic systems in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.</li>
</ul>
Other Responsibilities: 
<ul>
<li>Conduct mental health assessments and follow up with each client and treatment counselor.</li>
<li>Identify treatment needs, recommend treatment plans based on assessment, and work to ensure clients are able meet all requirements.</li>
<li>Provide diagnostic feedback and assessment information to facilitate accurate level step up or step-down services to support client’s goals.</li>
<li>Monitor client conduct, record client activity, and inform colleagues of potential challenges in treatment episodes.</li>
<li>Provide crisis assessment and intervention as needed.</li>
<li>Maintain appropriate/ethical boundaries with all clients and families served.</li>
<li>Facilitate timely access to mental health services on site and within the community.</li>
<li>Serve as the point of contact and coordinate referrals and follow-ups with health agencies.</li>
<li>Coordinate discharge planning with client’s care coordinator.</li>
<li>Facilitate psychoeducational groups on a variety of core curriculum topics including CBT, Seeking Safety, DBT and Coping with Stress Triggers.</li>
<li>Monitor and maintain EMR reports to prevent and to correct any errors.</li>
<li>Maintain compliance with due dates for all clinical documentation including assessment, treatment plan, treatment plan updates, re-assessments, discharges, outcome measures, and other clinical documents in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.</li>
</ul>
And perform other duties as assigned.
 
QUALIFICATIONS
 Education, Experience, and Credentials
 <ul>
<li>Master’s degree in Psychology, Counseling, Social Work, Marriage and Family Therapy, or related field from an accredited graduate school.</li>
<li>Registration (AMSW, AMFT, APCC) from a regionally accredited graduate school and registration with the Board of Behavioral Sciences (BBS).</li>
<li>First Aid and CPR Certified within 30 days of employment.</li>
<li>Possession of valid California driver's license.</li>
<li>Experience with Drug Medi-Cal operations.</li>
<li>Experience with mental health assessment and diagnosis.</li>
<li>Experience establishing supportive relationships and working with clients from culturally and linguistically diverse backgrounds.</li>
<li>Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.</li>
</ul>
Experience in behavioral health and residential settings required.
 
Knowledge and Skills
 <ul>
<li>Strong proficiency with Microsoft Office applications and internet applications.</li>
<li>Ability to work within a frequently changing project scope while maintaining overall direction and structured priorities.</li>
<li>Excellent interpersonal, written, and verbal communication skills.</li>
<li>Ability to enter data into various electronic systems while maintaining integrity and accuracy of data.</li>
<li>Ability to handle sensitive information in a confidential manner.</li>
<li>Flexibility to alter work schedule to accommodate client availability.</li>
<li>Must complete background check and livescan clearance.</li>
<li>We will consider for employment qualified applicants with arrest and conviction records.</li>
</ul>

On-Call Therapist - 890 Residential

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Dispatcher/Pager

Dispatcher

On-Call Therapist - 890 Residential