customer relationship associate Jobs in Rawalpindi

customer relationship associate

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accounts & finance assistant / accountant

accounts executive

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accoutns office asistant

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assistant manager telesales

e commerce assistant

IZOC Solutions

E-commerce Assistant We are hiring enthusiastic fresh graduates for the role of E-commerce Assistant. This is an entry-level position with 2 months of training in e-commerce operations. Prior experience is not required, but interest in e-commerce and strong English communication skills are preferred.Key Responsibilities:<ul><li>Manage and update product listings across online marketplaces</li><li>Monitor inventory and support order fulfillment</li><li>Respond to customer queries and resolve basic issues</li><li>Assist in tracking sales and analysing data</li><li>Ensure accurate product data and website updates</li><li>Learn and apply basic SEO practices</li></ul>Requirements:<ul><li>Fresh graduates (exceptions for Matric/Intermediate with excellent English)</li><li>Strong English (written &amp; spoken) and organizational skills</li><li>Fast learner, detail-oriented, team player</li><li>Resident of Rawalpindi/Islamabad</li><li>Willing to work evening shift (5:00 PM &ndash; 1:30 AM)</li><li>Not enrolled in any degree program (full-time only)</li></ul>Training &amp; Benefits:<ul><li>2 months hands-on training</li><li>Starting salary: 20,000 PKR during training</li><li>Permanent role upon successful review</li><li>Growth opportunities in e-commerce industry</li><li>Supportive and collaborative work environment</li></ul>Job Types: Full-time, FresherPay: From Rs30,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

E-Commerce Trainees

3S Solutions

Executive Assistant (Full-Time)Location: Adyala Road, Rawalpindi Shift Timing:<ul><li>Summer: 6 PM &ndash; 2 AM</li><li>Winter: 7 PM &ndash; 3 AM</li></ul>About UsWe are a well-established outsourcing firm with 14+ years of experience supporting international clients across e-commerce, digital, and business operations. We provide a dynamic work environment where adaptability, innovation, and continuous learning are highly valued.Job ResponsibilitiesThe Executive Assistant will be responsible for managing diverse tasks across e-commerce operations, content management, and digital coordination. Key duties include but are not limited to:<ul><li>Managing e-commerce operations: product listings, customer support, order handling, and returns management.</li><li>Maintaining CRMs, CMS platforms, and online databases with accuracy.</li><li>Creating, migrating, and updating content for websites, product catalogs, and marketing campaigns.</li><li>Assisting in website updates, minor troubleshooting, and coordinating with technical teams.</li><li>Preparing advanced reports, dashboards, and trackers using Excel/Google Sheets.</li><li>Designing and executing email campaigns via Mailchimp, Klaviyo, or Omnisend.</li><li>Designing basic marketing visuals using Canva (Photoshop knowledge is a plus).</li><li>Conducting market research, competitor analysis, and data scraping.</li><li>Supporting project management using Asana, ClickUp, Monday, or similar tools.</li><li>Drafting professional emails, proposals, and business documents for client and internal use.</li></ul>Skills &amp; QualificationsRequired:<ul><li>Hands-on experience Amazon, eBay, Walmart, Etsy, Shopify, WooCommerce, Wix, or WordPress.</li><li>Advanced knowledge of VLOOKUP, XLOOKUP, Macros, Pivot Tables, advanced formulas.</li><li>Proficiency with CRM/project management tools (Asana, ClickUp, Monday.com, Trello, Slack).</li><li>Answer to the scrutiny question is DATA.</li><li>Knowledge of Mailchimp, Klaviyo, Omnisend, etc.</li><li>Strong English communication skills (written and verbal).</li><li>Excellent internet and computer proficiency, including fast typing and effective use of keyboard shortcuts &ndash; please don&rsquo;t bother applying if you are not at an advanced computer user, you will be tested.</li><li>Ability to adapt quickly and learn new software tools independently.</li></ul>Preferred (a strong plus):<ul><li>Graphic design tools (Photoshop/Illustrator).</li><li>Familiarity with AI productivity tools (ChatGPT, Copilot, Jasper, etc.).</li><li>Knowledge of automation tools (Zapier, APIs, integrations).</li><li>Basic HTML/CSS for content updates.</li><li>Prior experience working with international clients in outsourcing or virtual assistance roles.</li></ul>What We Value<ul><li>Fast, self-motivated learners with problem-solving abilities.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to thrive in a fast-paced, ever-changing environment.</li></ul>How to ApplyInterested candidates should submit their resume/CV directly through Indeed. Please do not call or message outside of the application process.Note: Salary will be discussed only after the evaluation stage. Compensation is negotiable based on skills and performance.Job Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>What is the answer to the scrutiny question? Leave it blank and your application won't be considered, so you must answer this question.</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Executive Admin Assistant

Metro Shoes Pakistan

Position: Digital Marketing &amp; E-Commerce InternLocation: RawalpindiDepartment: E-Commerce / Digital MarketingDuration: 3&ndash;6 Months (Internship)About the RoleWe are looking for an enthusiastic Digital Marketing &amp; E-Commerce Intern to support our team in managing online marketing campaigns, social media activities, and e-commerce operations. The role provides exposure to both marketing execution and e-commerce management, including handling order processing.Females are encouraged to applyKey ResponsibilitiesDigital Marketing<ul><li>Assist in planning and executing digital marketing campaigns across Meta, Google, and TikTok Ads.</li><li>Manage social media platforms (Facebook, Instagram, TikTok, YouTube) including content scheduling and publishing.</li><li>Track campaign performance, prepare reports, and suggest improvements.</li><li>Research market trends, competitor activities, and content ideas.</li></ul>E-Commerce Operations<ul><li>Support in managing the Shopify store (product listings, pricing, inventory updates).</li><li>Process online customer orders and coordinate with warehouse/logistics for timely delivery.</li><li>Monitor order status, returns, and cancellations to ensure smooth customer experience.</li><li>Maintain reports for online sales and order fulfillment.</li><li>Assist in responding to order-related queries and resolving issues.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree (completed or ongoing) in Marketing, Business, E-Commerce, or a related field.</li><li>Strong interest in digital marketing and e-commerce.</li><li>Basic knowledge of Digital Marketing (training will be provided).</li><li>Familiarity with Shopify or other e-commerce platforms is a plus.</li><li>Strong organizational and problem-solving skills.</li><li>Good communication skills and ability to multitask.</li></ul>What We Offer<ul><li>Hands-on training in digital marketing &amp; e-commerce operations.</li><li>Practical experience in online order management and customer handling.</li><li>Exposure to a leading retail fashion &amp; footwear brand.</li><li>Internship certificate on completion.</li><li>Potential opportunity for a full-time position based on performance.</li></ul>Job Types: Temporary, Contract, Internship Contract length: 6 monthsPay: Rs10,000.00 - Rs20,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Digital Marketing & E-Commerce Intern

Iplex

Job description:About the Internship:Join our E-Commerce Internship Program and get hands-on experience working with a dynamic team to manage and grow an online retail presence. This internship is ideal for recent graduates eager to learn the ins and outs of digital commerce, product management, and online marketing strategies.Key Responsibilities:<ul><li>Assist in managing product listings on platforms like Shopify, WooCommerce, Amazon, or Daraz.</li><li>Conduct product research and support pricing/competitor analysis.</li><li>Help optimize product descriptions, titles, and images for SEO and user engagement.</li><li>Support in tracking sales performance, website traffic, and marketing KPIs.</li><li>Coordinate with design and marketing teams for campaign execution.</li><li>Monitor inventory levels and assist in fulfillment coordination.</li><li>Conduct quality checks of live listings and troubleshoot listing issues.</li><li>Assist with customer service inquiries and tracking customer feedback.</li></ul>What You&rsquo;ll Learn:<ul><li>Real-world experience in running e-commerce operations.</li><li>Tools like Google Analytics, Meta Ads Manager, and Shopify CMS.</li><li>Basics of digital marketing, SEO, and product conversion optimization.</li><li>Data-driven decision-making and customer journey insights.</li><li>Exposure to cross-functional collaboration in a fast-paced environment.</li></ul>Requirements:<ul><li>Good written communication skills.</li><li>Recently completed a degree in Business, Marketing, E-Commerce, or related fields.</li><li>Strong attention to detail and organizational skills.</li><li>Passion for e-commerce, online shopping trends, and digital marketing.</li><li>Familiarity with MS Excel/Google Sheets (basic analysis skills preferred).</li><li>Bonus: Experience with Shopify, WordPress, or any CMS/e-commerce platform.</li></ul>Location: Bahria Town, Phase 4, Civic Centre, Rawalpindi. Duration: 3 Months. Type: Internship (Unpaid &ndash; Leading to Job). Department: E-Commerce / Digital Marketing.Job Type: Full-timeJob Type: Full-timeWork Location: In person

E-Commerce Internship Program

Skyline Technologies

Job Summary:We are looking for a detail-oriented and self-motivated Amazon Virtual Assistant to support our Amazon store operations. The ideal candidate has experience working with Amazon Seller Central and can manage tasks such as product listing, customer service, order management, inventory tracking, and basic product research. You should be tech-savvy, organized, and capable of working independently. Knowledge of FBM, or Dropshipping modelsKey Responsibilities:<ul><li>Amazon Seller Central Management</li><li>Create, edit, and optimize product listings (titles, bullet points, descriptions, and backend keywords)</li><li>Upload images and ensure listings comply with Amazon&rsquo;s guidelines</li><li>Order Management</li><li>Monitor and process orders</li><li>Handle refunds, returns, and replacements</li><li>Coordinate with fulfillment centers or suppliers</li><li>Customer Service</li><li>Respond to customer inquiries and resolve issues promptly</li><li>Maintain a high standard of customer satisfaction (A-to-Z claims, feedback management, etc.)</li><li>Inventory Management</li><li>Track inventory levels and restock as needed</li><li>Update inventory across platforms (if multichannel selling is used)</li><li>Product Research &amp; Sourcing</li><li>Conduct product and competitor research</li><li>Identify profitable products and assist with sourcing from suppliers (e.g., Alibaba, local distributors)</li><li>Keyword Research &amp; SEO</li><li>Use tools like Helium 10, Jungle Scout, or AMZScout for keyword optimization</li><li>Assist in improving organic ranking and visibility</li><li>Reports &amp; Analytics</li><li>Generate sales and performance reports</li><li>Monitor account health metrics (Buy Box percentage, late shipments, etc.)</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs150,000.00 per monthWork Location: In person

Amazon “Virtual Assistant”. (Evening Shift)

Cloud Rexpo Pvt. Ltd.

Position: E-commerce Recruiter Shift Timing: 6:00 PM &ndash; 2:00 AM (On-site) Location: Rehmanabad, Rawalpindi Gender Preference: Female candidates preferredWe are seeking a dynamic and proactive E-commerce Recruiter to join our HR team. The ideal candidate will be responsible for sourcing, screening, and hiring top talent specifically for e-commerce, Amazon, digital, and online business-related roles. The recruiter should be capable of handling the full-cycle recruitment process while maintaining a professional employer brand and ensuring the organization attracts and retains skilled professionals.Key Responsibilities:<ul><li>Manage end-to-end recruitment for e-commerce roles including sourcing, screening, interviewing, and onboarding.</li><li>Identify potential candidates through job portals, LinkedIn, social platforms, and internal referrals.</li><li>Develop and maintain a strong candidate pipeline for current and future hiring needs.</li><li>Conduct initial assessments to evaluate candidates&rsquo; fit for specific e-commerce positions (e.g., digital marketing, product listing, customer support, sales, etc.).</li><li>Coordinate and schedule interviews between candidates and hiring managers.</li><li>Ensure a smooth and professional candidate experience throughout the recruitment cycle.</li><li>Maintain recruitment data, reports, and records in compliance with company policies.</li><li>Collaborate with department heads to forecast hiring needs and define job requirements.</li><li>Support employer branding initiatives to attract top female talent.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.</li><li>Prior experience in recruitment, preferably in e-commerce or digital roles.</li><li>Strong knowledge of recruitment platforms such as LinkedIn, Indeed, Fiverr, Upwork, and other job boards.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and meet deadlines under pressure.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in MS Office and recruitment management tools.</li><li>Willingness to work night shifts (6:00 PM &ndash; 2:00 AM).</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Professional growth opportunities in a fast-growing industry.</li><li>Collaborative and supportive work environment.</li><li>On-site role with structured career development.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>E-Commerece/Amazon Project Hiring: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

E-commerce Recruiter (On-Site, Cover Shift)

99 Technologies

Job Post Summary<ul><li>Position: Operations Executive &ndash; E-commerce Platforms</li><li>Company: 99 Technologies (Pvt.) Ltd.</li><li>Job Type: Full-time</li><li>Location: Bahria Town, Islamabad / Rawalpindi.</li></ul>About the RoleWe are looking for a dedicated and detail-oriented Operations Executive &ndash; E-commerce Platforms to join our team. If you are someone who can take ownership of tasks, stay organized, and keep operations running smoothly, we&rsquo;d love to hear from you.Responsibilities<ul><li>Manage Amazon account claims and issue resolutions.</li><li>Prepare daily, weekly, and monthly reports on replacements, returns, and other key metrics.</li><li>Oversee operations management across multiple e-commerce platforms.</li><li>Work closely with management to ensure smooth functioning of two different company accounts.</li><li>Track and monitor returns/replacements and coordinate with teams for timely closure.</li></ul>Requirements<ul><li>Prior experience with Amazon and other e-commerce platforms (preferred).</li><li>Strong skills in Microsoft Excel (pivot tables, VLOOKUP, formulas, data analysis, dashboards).</li><li>Proficiency in Google Sheets for collaborative reporting.</li><li>Highly detail-oriented with strong organizational and follow-up skills.</li><li>Ability to multitask and perform under pressure in a fast-paced environment.</li><li>Good written and verbal communication skills.</li></ul>Job Details<ul><li>Location: Bahria Town, Islamabad / Rawalpindi</li><li>Type: On-site, Full-time</li></ul>Job Type: Full-timeWork Location: In person

Operations Executive – E-commerce Platforms

Explore 49+ E commerce assistant in Rawalpindi this October. Find roles across top companies and apply now to boost your career.