sales merchandiser

area manager

business development executive Jobs in Jeddah

business development executive

customers relations manager Jobs in Jeddah

customers relations manager

delivery coordinator

e commerce coordinator

إبراق | IBRAQ

<div>
 
 
 Primary Purpose:
 
 
 
 The E-commerce Coordinator is responsible for supporting and ensuring the smooth execution of daily online operations, from order processing to customer service follow up.
 
 
 This role will focus on managing post order activities, coordinating across departments, resolving order related issues, and maintaining accurate reporting and reconciliation processes.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 <ul>
 <li>
 Oversee the day-to-day operations of the online store.
 </li>
 <li>
 Collaborate with inventory and warehouse / demand teams to ensure stock levels.
 </li>
 <li>
 Implement inventory control practices to minimize stockouts or overstocking.
 </li>
 <li>
 Coordinate with shipping companies and courier to manage logistics and delivery performance.
 </li>
 <li>
 Monitor courier performance.
 </li>
 <li>
 Address issues related to shipping delays, lost packages, or complaints.
 </li>
 <li>
 Monitor customer feedback and address complaints promptly.
 </li>
 <li>
 Online Orders Reconciliation Process
 </li>
 <li>
 Customer service-related issues including delayed, missing, or damaged orders.
 </li>
 <li>
 Shipping Companies related issues
 </li>
 <li>
 Inventory level and sales orders monitoring
 </li>
 <li>
 Coordinate with Demand, finance team for online sales and invoices.
 </li>
 <li>
 Regularly prepare operational performance reports (daily, weekly, monthly and yearly).
 </li>
 <li>
 Prepare Finance reports and reconciliation coordinate
 </li>
 <li>
 Fetch order data from ecommerce platforms and Identify Discrepancies.
 </li>
 <li>
 Retrieve Warehouse &amp; Fulfillment Data
 </li>
 <li>
 Fetch Shipping/Delivery Data
 </li>
 <li>
 Identify Discrepancies in invoices and stock.
 </li>
 <li>
 Investigate &amp; Resolve Issues like mismatching and wrong deliveries.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 Education:
 
 
 
 Bachelor&rsquo;s degree in E-commerce, Business Administration, Supply Chain Management, Logistics or Operations Management.
 
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Proven 2-3 years of experience in ecommerce operation, preferably in online retail business.
 </li>
 <li>
 Proficiency in Excel, OMS, WMS, ERP systems (Odoo, Oracle, Salla)
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 
 
 
 <ul>
 <li>
 Good communication and collaboration skills.
 </li>
 <li>
 Proficient in Microsoft office tools like Excel.
 </li>
 <li>
 Ability to work under pressure and meet deadlines.
 </li>
 <li>
 High attention to detail and ability to multitask.
 </li>
 <li>
 Good verbal and written communication in both Arabic and English.
 </li>
 </ul>
 
 
</div>

E - commerce Coordinator

Haji Husein Alireza & Co. Ltd.

<div><div><h4 class="jobSectionHeader">Job Requirements</h4> 
<div>Job Summary<ul><li> 

Responsible for all customer complaints related to the Ministry of Commerce and Investment (MCI).</li></ul> 
<ul><li>

Ensure timely completion and closure of MCI complaints.</li></ul> 
<ul><li>

Prepare and submit periodic reports related to MCI and customer complaints.</li></ul> 


<h3 class="jobSectionHeader">Duties &amp; Responsibilities</h3><div><div><div><div><div><div><div><div><div><ul><li> 

Follow up on customer complaints received through MCI and submit periodic reports.</li></ul> 
<ul><li>

Ensure all company locations respond effectively and within the specified time.</li></ul> 
<ul><li>

Close complaints in the CRM system after resolving them with concerned parties.</li></ul> 
<ul><li>

Provide the company with immediate updates regarding MCI regulations.</li></ul> 
<ul><li>

Ensure implementation of MCI regulations and updated laws across all company locations through periodic visits coordinated with head office management.</li></ul> 
<ul><li>

Represent the company before MCI and provide required assistance, explanations, and instructions.</li></ul> 
<ul><li>

Coordinate with Legal Affairs by submitting all complaint-related documents without interfering in legal procedures such as investigations or court representation.</li></ul> 
<ul><li>

Submit analytical reports on MCI customer complaints to management.</li></ul> 
<ul><li>

Submit product recall announcements when required.</li></ul> 
<ul><li>

Prepare and submit monthly achievement percentage reports related to MCI summons.</li></ul> 
<ul><li>

Provide concerned departments with required customer complaint statements through MCI e-services within the specified timeframe.</li></ul> 
<ul><li>

Submit escalation and communication reports to concerned authorities and branches via email.</li></ul> 
<ul><li>

Train and guide Complaints Coordinators.</li></ul></div></div></div></div></div></div></div></div> 

</div>
</div><h4 class="jobSectionHeader">Skills</h4> 
<div>Qualifications &amp; Skills<ul><li> 

Bachelor&rsquo;s degree in Automotive Engineering or equivalent.</li></ul> 
<ul><li>

Minimum 5 years of administrative field experience.</li></ul> 
<ul><li>

Proficiency in computer systems, databases, and data analysis.</li></ul> 
<ul><li>

Strong communication skills with internal and external parties.</li></ul> 
<ul><li>

Ability to write and explain issues related to the Ministry of Commerce and Investment.</li></ul> 
<ul><li>

Ability to prepare official reply notes and letters for complaints received from MCI.</li></ul></div></div></div>

Customers Relations Manager

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
The Facilities Coordinator will have a significant impact on customer experience. The Facilities Coordinator will have the ability to lead and manage outside contractors, be on call for emergencies, to handle multiple projects and daily activities, and meet time lines. The Facilities Coordinator will develop plans on how to accomplish engineering departmental goals. 
 
The Facilities Coordinator will be responsible for the leadership/development and coaching of the team. Performance Management will be carried out by the Facilities Coordinator &ndash; Maintenance. This role also leads the technical team in providing both a reactive and pro-active maintenance service on all operational equipment and facilities infrastructure within the Fulfilment Centre (FC). The role has a direct impact on the site, its productivity and operational success. If equipment is not available or performs badly it minimizes the capacity and throughput of the site. 
 
 
 
 
Key job responsibilities 
Responsibilities will include: 
To provide supervision and leadership to Facility Supervisors 
To develop Preventive and predictive maintenance of FC assets including material handling and automation systems 
To be experienced in installing, maintaining, and troubleshooting any of the following: relay logic, ladder diagrams, controls components, sensors &amp; scanners, motor starters, relays, limit switches, electronic sensors, servo drives, frequency inverters, linear drives, sorters, mechanical components (rolls, bearing, belts) 
To act as an ambassador for safety within the team and to promote safe working across the site 
Manage day to day engineering and soft services including housekeeping and upkeep of premises 
To Manage EHS and statuary compliances of FC including waste management and hazardous waste management as per bylaws, timely renewal of licenses 
To develop and maintain a good working relationship across all levels in the organization 
Ability to provide enriched feedback to enhance individual performance 
Ability to prioritize and manage resources under high pressure 
Oversees day-to-day facility operations, including conveyor system maintenance, supervises maintenance work and sub-contractors, Ensure implementation of facility systems checks through computerized maintenance management system. Provide technical guidance for MHE and BB maintenance.<h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>Experience in functional maintenance in a reliability centered maintenance environment</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience in material handling systems (MHS) installation, operation and maintenance</li><li>In-depth understanding of facility maintenance and facility management systems, tools, and procedures.</li><li>In-depth understanding of facility maintenance and facility management systems, tools, and procedures.</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Senior Maintenance Engineer, , Reliability Maintenance Engineering

Abdul Latif Jameel

<div>
 
 
 Who we are?
 
 
 
 
 
 
 Abdul Latif Jameel is a diversified business of independent entities that include automotive distribution, auto parts manufacturing, financial services, renewable energy, environmental services, health, land and real estate development, logistics, electronics retailing and media services.
 
 
 Established in 1945 Abdul Latif Jameel has dual headquarters in Jeddah, Saudi Arabia and Dubai, United Arab Emirates, and currently has operations in 30 countries employing approximately 11,000 people from more than 40nationalities.
 
 
 The term Abdul Latif Jameel refers broadly to several distinct, separate and independent legal entities. It is not itself a corporate entity, association or conglomerate run by an overarching parent company but merely refers to a group of distinct and wholly separate legal entities that are collectively referred to as Abdul Latif Jameel.
 
 
 
 
 
 
 Main Job Responsibilities:
 
 
 
 1- Develop JMS Digital Strategy and execution plan with alignment of JMS direction and all stakeholders.
 
 
 2- Lead the design and delivery of JMS digital projects from business side to IT, Digital &amp; e-commerce departments.
 
 
 3- Design new digital solutions and touch points to enhance Customer Experience along Customer Journey and to optimize processes through automation, manage costs effectively and contribute to growth in the business.
 
 
 4- Accountable for getting the core business digital transformation done from business side; this means maintaining the integrity of the strategic intent and managing the changes while minimizing disruption to the business.
 
 
 5- Maintains stakeholders focus on the overall transformation, the intended business outcomes, and the progress toward those outcomes.
 
 
 6- Governance of the digital transformation Strategy and projects through ensuring that the JMS head and stakeholders are apprised on the status of the Digital Transformation Strategy and projects in a timely and accurate fashion through Steering Committee and regular progress meetings.
 
 
 7- Partner with stakeholders (MARCOM, IT, IDCD, Legal, Data, CJ, Retail, TMO, Hayy Jameel, ALJUF, etc..) to understand their needs and priorities and communicate on a tactical and strategic level and translate those on Digital form language to IT, Digital departments.
 
 
 8- Close communication and collaboration with IT, Digital team to secure the execution of JMS Digital strategies and plans to deliver JMS Digital projects on time.
 
 
 9- Support the delivery and management of digital projects by facilitating cross-functional decision making.
 
 
 10- Ensure that any changes to compliance, policies, or processes that affect customer registration are well understood, planned, designed, and delivered
 
 
 11- Manage overlapping and dependencies between digital projects.
 
 
 12- Measure digital projects performance and provide enhancement recommendations.
 
 
 13- Data related activities from the first stage of data acquiring to the CX and to end up with storing the data and distributing it under the rightful regulations and ensuring the security of it.
 
 
 
 
 
 
 Minimum Qualifications and Experience:
 
 
 
 Bachelor&rsquo;s degree in computer science, engineering, or business field
 
 
 10-12 years of experience in developing software solutions, with at least 3 years specifically in developing and executing digital solutions. Experience in leading the execution of projects through SDLC Experience in leading the teams with Agile development methodology.
 
 
 Strong leader who can manage multiple teams and drive the execution of complex digital projects . Ability to motivate, guide and lead large teams . Excellent interpersonal, execution, presentation and communication skills.
 
 
 
 
 
 
 Special Certifications / Membership
 
 
 
 Certification related to Business Process Modeling (e,g BPMN) Certification related to IT Business Analyst Certifications in digital technologies and products is a plus
 
 
 
 
 <ul>
 <li>
 
 The worker will work with a daily standard of (48) hours per week.
 
 </li>
 <li>
 
 The job posting will expire in 7 days - Apply while the opportunity lasts!
 
 </li>
 </ul>
 
 
</div>

Customer Data Management Senior General Manager

HanmiGlobal Saudi

<div>Role Summary
The QA/QC Coordinator will oversee and implement quality assurance and quality control processes across all project phases. This role ensures that construction activities, materials, and deliverables meet the required standards, specifications, and regulatory guidelines. The coordinator will work closely with contractors, consultants, and internal teams to maintain compliance, drive continuous improvement, and support the successful delivery of a high‑rise development within a PMC environment.
Key Responsibilities<ul>
<li>
Develop, implement, and monitor QA/QC procedures in alignment with project requirements and international standards.</li>
<li>Review and verify contractor quality plans, inspection test plans (ITPs), method statements, and material submittals.</li>
<li>Conduct regular site inspections to ensure compliance with approved drawings, specifications, and quality benchmarks.</li>
<li>Identify non‑conformities, issue NCRs, and follow up on corrective and preventive actions.</li>
<li>Coordinate with multidisciplinary teams to resolve quality‑related issues promptly.</li>
<li>Maintain accurate documentation, inspection records, and quality reports.</li>
<li>Support audits, quality reviews, and continuous improvement initiatives.</li>
<li>Ensure adherence to KSA regulations, project guidelines, and client expectations.</li>
</ul>
Qualifications &amp; Requirements<ul>
<li>
Bachelor&rsquo;s degree in Engineering.</li>
<li>Relevant professional membership or certification is preferred.</li>
<li>Minimum 10&ndash;12 years of experience in high‑rise tower projects.</li>
<li>KSA experience is mandatory.</li>
<li>Prior experience in a Project Management Consultancy (PMC) environment is highly preferred.</li>
<li>Strong knowledge of QA/QC processes, construction standards, and regulatory requirements.</li>
<li>Excellent communication, documentation, and coordination skills.</li></ul></div>

QA/QC Coordinator

SALLA

<div>Salla is one of the fastest-growing e-commerce platforms in the MENA region, delivering innovative technology solutions that enable businesses to scale efficiently and sustainably. As we continue to expand, we are seeking a Senior Finance Business Partner (FP&amp;A) to play a pivotal role within Salla&rsquo;s Hub-and-Spoke FP&amp;A model. As a Spoke, you will be embedded with a business unit, translating financial intelligence into commercial actions while working closely with Corporate FP&amp;A (the Hub) to ensure alignment, forecast accuracy, and a single source of truth.
Key Responsibilities
1. Embedded Strategic Partnership (Core of the Role)<ul>
<li>
Act as the primary finance partner to assigned business units.</li>
<li>Serve as a thought partner to leadership&mdash;challenging assumptions constructively and shaping decisions before execution.</li>
<li>Translate strategic priorities into financial plans, trade-offs, and execution metrics.</li>
<li>Elevate financial literacy across the business, enabling leaders to own their P&amp;L with confidence.</li>
</ul>
2. Planning, Forecasting &amp; Performance Management<ul>
<li>
Own the unit-level forecast, ensuring accuracy, transparency, and alignment with group targets.</li>
<li>Partner with the Hub to deliver rolling forecasts, scenarios, and sensitivity analyses.</li>
<li>Explain variances with insight&mdash;not just numbers&mdash;linking performance to operational drivers.</li>
<li>Surface risks and opportunities early, enabling proactive course correction.</li>
</ul>
3. Value Creation &amp; Capital Discipline<ul>
<li>
Evaluate initiatives, investments, and trade-offs using ROI frameworks and return thresholds.</li>
<li>Ensure resources are allocated intentionally, with clear success metrics and accountability.</li>
<li>Lead post-investment performance reviews, closing the loop between strategy, execution, and outcomes.</li>
</ul>
Ideal Candidate Profile<ul><li>

Leads with curiosity, consistently asking why and how to deeply understand business drivers.</li></ul><ul>
<li>Challenges ideas constructively, earning trust through insight and evidence rather than authority.</li>
<li>Communicates complex concepts clearly and simply, enabling effective decision-making.</li>
<li>Thrives in ambiguity and remains energized by change in dynamic environments.</li>
<li>Demonstrates a strong growth mindset, continuously improving financial models, insights, and decision frameworks.</li>
</ul>
Requirements<ul>
<li>
6&ndash;8 years of experience in consulting, investment banking, Strategy, or related roles.</li>
<li>Demonstrated experience partnering with senior stakeholders in high-growth, fast-paced organizations.</li>
<li>Hands-on experience owning or actively contributing to financial planning, forecasting, and performance management.</li>
<li>Technical &amp; Analytical Skills</li>
</ul><ul><li>Advanced proficiency in financial modelling, scenario analysis, and ROI evaluation skills.</li>
<li>Ability to link financial outcomes to underlying operational and commercial drivers.</li>
<li>Experience working with large datasets and financial dashboards using analytics tools.</li>
<li>Strong understanding of P&amp;L dynamics and unit economics at a business or product level.</li></ul></div>

Senior Finance Business Partner (FP&A)

Explore 25+ E commerce coordinator in Jeddah this February. Find roles across top companies and apply now to boost your career.

25 e commerce coordinator jobs In Jeddah

E - commerce Coordinator

Customers Relations Manager

Senior Maintenance Engineer, , Reliability Maintenance Engineering

Customer Data Management Senior General Manager

QA/QC Coordinator

Senior Finance Business Partner (FP&A)

Senior Finance Business Partner (FP&A)