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education sales executive call centre agent outbound microdegree programs

Hazza Institute of Technology

<div><div><div><div>Posted date</div> <div>22nd April, 2026</div> <div>Last date to apply</div> <div>22nd May, 2026</div>
</div> 
<div><div>Country</div> <div>Pakistan</div> <div>Locations</div> <div>Islamabad</div>
</div> 
<div><div>Category</div> <div>Client Services &amp; Customer Support
</div></div> 
<div><div>Type</div> <div>Apprenticeship</div> <div>Position</div> <div>1</div></div></div></div><div></div>
 <div>Role Overview

We are seeking high-performing, target-driven Sales Executives to convert qualified inbound leads into enrolled students for the Microsoft Skills for Jobs Microdegree Program. The role focuses on consultative selling, guiding prospective learners (students, job seekers, and professionals) through program selection, career pathways, 
and enrollment&mdash;ultimately driving paid conversions. 
 
Key Responsibilities 
1. Lead Conversion (Primary KPI)
<ul>
<li>Call and follow up with warm leads who have registered interest</li>
<li>Convert leads into paying students through structured sales conversations</li>
<li>Achieve and exceed monthly sales and revenue targets</li>
</ul>
2. Consultative Selling
<ul>
<li>Understand learner goals (career switch, upskilling, job placement)</li>
<li>Recommend relevant Microdegree tracks (AI, Data, Cloud, etc.)</li>
<li>Clearly explain the program structure, Certification (Microsoft + EU university ECTS credits) and Career pathways (jobs, internships, EU progression)</li>
</ul>
3. Pipeline &amp;amp; Follow-Up Management
<ul>
<li>Maintain consistent follow-ups via calls, WhatsApp, and email</li>
<li>Track all interactions in CRM systems</li>
<li>Nurture leads until conversion (multi-touch approach)</li>
</ul>
4. Handling Objections
<ul>
<li>Address concerns related to: Pricing, Program credibility, and Career outcomes</li>
<li>Position EU-backed funding subsidies and ROI effectively</li>
</ul>
5. Sales Process Compliance
<ul>
<li>Follow structured scripts and sales frameworks</li>
<li>Maintain call quality, professionalism, and brand representation</li>
<li>Provide accurate information and maintain transparency</li>
</ul>
Requirements
<ul>
<li>Bachelor&rsquo;s degree (preferred, not mandatory if strong sales experience)</li>
<li>1&ndash;3 years in Call centre sales/tele sales, Education sales/student recruitment, EdTech, training institutes, or online programs</li>
<li>Proven ability to close deals over the phone</li>
<li>Strong persuasion and negotiation skills</li>
<li>Confidence in handling objections</li>
<li>Excellent spoken Urdu (Mandatory) and English</li>
<li>Target-driven and performance-focused</li>
<li>Experience using CRM systems (or willingness to learn)</li>
<li>Comfortable with WhatsApp, email, and digital communication tools</li>
</ul>
<div> Key Performance Indicators (KPIs)
<ul>
<li>Lead-to-conversion rate (%)</li>
<li>Number of daily/weekly call attempts</li>
<li>Revenue generated (monthly targets)</li>
<li>Follow-up efficiency and response time</li>
<li>CRM updates and pipeline hygiene</li></ul></div></div>

Education Sales Executive / Call Centre Agent (Outbound – Microdegree Programs)

Pixelizio Private LTD

We are looking for a motivated and confident Call Centre Agent with experience in outbound calling. The ideal candidate will have strong communication skills and the ability to engage potential clients, handle inquiries, and convert leads into confirmed bookings for a skin aesthetics business. It will be on site job in PWD.Key Responsibilities:<ul><li>Make outbound calls to potential and existing leads</li><li>Provide information about skin aesthetic services and treatments</li><li>Understand customer needs and guide them to suitable services</li><li>Handle client inquiries professionally and build rapport</li><li>Schedule and confirm appointments in the system</li><li>Maintain accurate records of calls and bookings</li><li>Follow up with leads to increase conversion rates</li></ul>Requirements:<ul><li>Previous experience in outbound calling or call centre role</li><li>Excellent communication and interpersonal skills</li><li>Confident, persuasive, and customer-focused approach</li><li>Basic computer skills and ability to use booking/CRM systems</li><li>Ability to work with targets and meet KPIs</li></ul>Preferred Skills:<ul><li>Experience in beauty, skincare, or aesthetics industry (a plus)</li><li>Strong sales or lead conversion skills</li><li>Good time management and organizational skills</li></ul>Pay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Call Centre Sales Agent

Nayab Labs & Diagnostic Centre

Job Summary:Nayab Labs &amp; Diagnostic Centre is seeking a dedicated and professional Customer Relations Officer / Call Centre Operator to manage patient communications, handle inquiries, and ensure exceptional customer service. The ideal candidate will serve as the first point of contact for patients and clients, maintaining a high standard of professionalism and accuracy in all interactions.Key Responsibilities:<ul><li>Handle inbound and outbound calls in a courteous and professional manner</li><li>Provide accurate information regarding laboratory tests, services, pricing, and timings</li><li>Book appointments and coordinate with relevant departments</li><li>Address patient queries, complaints, and feedback efficiently</li><li>Maintain proper call records and update patient data in the system</li><li>Ensure compliance with company policies, confidentiality, and data privacy standards</li><li>Follow up with patients regarding reports, appointments, and services</li><li>Coordinate with collection points and lab staff for smooth operations</li><li>Promote company services where appropriate</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred Medical Lab Technologist qualification.</li><li>Proven experience in a call centre or customer service role (healthcare experience is a plus)</li><li>Excellent communication and interpersonal skills</li><li>Strong command of Urdu and basic English (spoken &amp; written)</li><li>Good computer skills and familiarity with Medicube/software systems</li><li>Ability to handle pressure and manage multiple tasks efficiently</li><li>Professional attitude and problem-solving skills</li></ul>Working Hours:<ul><li>Shift-based (including evening/weekend shifts if required)</li></ul>How to Apply:Interested candidates can apply via Indeed or send their updated CV to: hr@nayablabs.comJob Types: Full-time, ContractWork Location: In person

Customer Service Representative

Red Star Technologies Pvt. Ltd.

About Red Star TechnologiesRed Star Technologies is a US-registered software and digital services company headquartered in Islamabad with 80+ professionals. We help US-based Home Services businesses (plumbers, HVAC companies, electricians, roofers, and cleaning services) grow through:<ul><li>Professional Website Design &amp; Development</li><li>Local SEO &amp; Google My Business Optimization</li><li>Google Ads &amp; Social Media Advertising</li><li>AI-Powered Phone Agents &amp; Business Automation</li><li>Review Generation &amp; Reputation Management</li><li>Automated Estimate Follow-Up, Customer Reactivation &amp; Seasonal Campaigns</li></ul>We are building a dedicated outbound sales engine to acquire US clients directly. The Sales Executive / Closer is the person who turns conversations into contracts. You are where pipeline becomes revenue &mdash; and you are the daily operations leader of the entire outbound team.About This RoleYou will receive meetings booked by our SDRs (Cold Callers) and live-transferred calls from prospects who are interested right now. These are US-based Home Services business owners &mdash; plumbers, HVAC contractors, electricians, roofers, and cleaning service operators &mdash; who need help getting more customers, building a professional website, showing up on Google, and managing their online reputation.This is a single-call close environment. You don&rsquo;t send a proposal and wait 2 weeks. You run a focused call: quick discovery (5-7 min), screen share their Google ranking to show the problem (3-5 min), present portfolio and before/after examples (5-10 min), give a verbal quote on the call (2-3 min), handle objections with ROI math (5-10 min), and close or schedule a follow-up within 48 hours. When the SDR transfers a hot prospect to you live, you close on the spot.You are also the daily operations leader. The Lead Generator and SDRs report to you for shift coordination, call quality feedback, meeting handoff, and daily standups. You review VICIdial performance reports, coach SDRs on script and objection handling, and relay lead quality feedback to the Lead Generator. The CEO handles strategy and performance reviews; you handle daily execution.Your commission is recurring. Unlike one-time bonuses, you earn 3% to 6% on every payment from every client you close, for as long as that client remains active. A client paying $1,500/month generates $45-90/month for you &mdash; every month. Build a portfolio of 10 active clients and your recurring commission alone adds PKR 125,000-250,000/month on top of your base salary. The more clients you retain, the more you earn without doing additional work.What You Will Do Daily <ul><li>Run sales calls with US Home Services business owners &mdash; these are pre-qualified prospects who either booked a meeting through the SDR or were live-transferred during the SDR&rsquo;s call because they&rsquo;re interested right now. You run 2-5 sales calls per day.</li><li>Execute the single-call close framework: Quick discovery &rarr; screen share their Google ranking (show competitor outranking them) &rarr; present portfolio with before/after examples &rarr; verbal quote on the call &rarr; handle objections with ROI math (&lsquo;If one new customer is worth $8,000 and we bring 2-3/month, that&rsquo;s $16-24K from a $1,500 investment&rsquo;) &rarr; close or schedule 48-hour follow-up.</li><li>Accept live transfers from SDRs &mdash; when a prospect is highly interested during the cold call, the SDR conferences you in. The SDR gives a 30-second warm intro, then you take over. This is your highest-conversion scenario.</li><li>Send proposals within 2 hours of the call &mdash; not 24-48 hours. Speed kills in home services sales. A plumber who said &lsquo;yes&rsquo; on the phone at 10 AM will change his mind by 5 PM if he hasn&rsquo;t received paperwork.</li><li>Manage your pipeline in ClickUp CRM &mdash; track every deal through stages (Meeting Scheduled &rarr; Discovery Done &rarr; Proposal Sent &rarr; Negotiation &rarr; Closed Won / Closed Lost). Update notes after every interaction.</li><li>Lead the daily team standup (end of shift) &mdash; review SDR performance: dials, conversations, meetings booked. Give feedback on call quality. Relay lead quality issues to the Lead Generator. Report up to CEO.</li><li>Coach SDRs weekly &mdash; listen to 5 random call recordings per SDR per week. Give specific feedback on opening lines, objection handling, and meeting booking technique.</li><li>Build and maintain your sales toolkit &mdash; portfolio slides, before/after screenshots, case studies, pricing sheet, competitor analysis, GMB audit template. This is your ammunition on calls.</li><li>Meet with Red Star&rsquo;s department heads monthly (30 min each) &mdash; Web Dev, Digital Marketing, UI/UX, QA, Mobile. Stay updated on capabilities, new services, and portfolio pieces so you can sell confidently.</li><li>Follow up on proposals systematically &mdash; handle post-proposal questions, negotiate pricing, address final objections, and push toward signed agreement. No deal dies from lack of follow-up.</li><li>Build client relationships for retention and upsells &mdash; check in with active clients monthly, share their performance report (&lsquo;you got 47 calls from Google this month&rsquo;), and identify upsell opportunities (add AI phone agent, add review management, upgrade package).</li><li>Meet ALL department heads (Web Dev, Digital Marketing, QA, UI/UX, Mobile) &mdash; 30-45 minutes each. Understand what we can deliver, timelines, and limitations.</li></ul>Must-Have Requirements <ul><li>2-4 years of experience in B2B sales, account executive, or closing roles &mdash; specifically selling services (not products) to US or international clients.</li><li>Demonstrated ability to run consultative sales calls with business owners and decision-makers &mdash; you ask the right questions, listen deeply, and position your solution around the prospect&rsquo;s specific needs.</li><li>Experience presenting proposals, handling pricing conversations, and negotiating with confidence &mdash; you can discuss $1,500-3,500/month retainers without hesitation.</li><li>Clear, professional English communication &mdash; both verbal (you&rsquo;ll be on phone and video calls with US business owners) and written (your proposals and follow-up emails must be polished and error-free).</li><li>Comfort with screen sharing and live demos &mdash; you will Google the prospect&rsquo;s business on a shared screen and walk them through what&rsquo;s wrong with their online presence. This requires confidence and quick thinking.</li><li>Experience using CRM systems (ClickUp, HubSpot, Pipedrive, Salesforce, or similar) for pipeline tracking, deal management, and forecasting.</li><li>Team management ability &mdash; you will lead SDRs and the Lead Generator day-to-day. You need to coach, give feedback, hold people accountable, and maintain team morale.</li><li>Understanding of digital marketing services &mdash; you can explain what local SEO, Google Ads, Google My Business, website design, and review management mean in business terms. You don&rsquo;t need to be a marketer, but you need to sell these services intelligently.</li><li>Ability to work US shift hours (6 PM &ndash; 3 AM PKT, Monday&ndash;Friday) &mdash; non-negotiable.</li><li>Self-driven and organized &mdash; you will manage 10-30 active deals simultaneously, lead a team of 3-5 people, and follow up on every prospect without anything falling through the cracks.</li></ul>Nice-to-Have (Will Set You Apart) <ul><li>Experience selling to Home Services businesses (plumbers, HVAC, electricians, roofers, cleaning companies) or similar local service businesses / small businesses in the US.</li><li>Experience selling digital marketing services, website design, SEO, or Google Ads &mdash; especially to small businesses who have never purchased these services before.</li><li>Track record of closing recurring retainer deals in the $1,000-5,000/month range &mdash; with real numbers you can share.</li><li>Experience with a single-call close or one-call close sales methodology &mdash; where you diagnose, present, and close on the same call.</li><li>Previous experience managing or coaching SDRs / cold callers.</li><li>Experience with VICIdial or similar auto-dialer systems &mdash; reviewing agent performance reports, call recordings, and disposition data.</li><li>Familiarity with US local business landscape &mdash; Google My Business, local SEO, how home services business owners think about marketing.</li><li>Experience handling the &lsquo;I already have a website guy&rsquo; and &lsquo;I can&rsquo;t afford it&rsquo; objections &mdash; these are the two most common objections in this niche.</li><li>Ability to create proposals using Google Docs, Notion, or professional proposal tools (Proposify, PandaDoc, or similar).</li><li>Knowledge of common US contract terms &mdash; service agreements, monthly retainers, 3-month minimum commitments, cancellation policies.</li></ul>Compensation &amp; Growth <ul><li>Base salary: PKR 140,000 &ndash; 200,000/month based on experience.</li><li>Recurring commission: 3% to 6% on every client payment, for as long as the client remains active. This is NOT a one-time bonus &mdash; it compounds</li><li>Performance-based incentives</li><li>Career growth opportunities</li><li>Collaborative and professional work environment</li></ul>Work Schedule &amp; Location<ul><li>Location: On-site at our Islamabad office (this is not a remote position).</li><li>Shift: US business hours &mdash; 7:00 PM to 4:00 AM PKT (Monday through Friday).</li><li>Sales calls are scheduled during peak US hours.</li></ul>Job Type: Full-timePay: Rs140,000.00 - Rs200,000.00 per monthWork Location: In person

Sales Executive / Closer

HRPSP - Your Strategic HR Partner

ob Opportunity: Customer Care Executive (Premium Category)Locations: IslamabadWe&rsquo;re hiring energetic and customer-focused individuals to join our Premium Customer Care Team! If you&rsquo;re passionate about providing exceptional service and growing your career &mdash; this is your chance!Position: Customer Care Executive Job Type: Full-timeCompensation &amp; Benefits:<ul><li>Base Salary: PKR 45,000</li><li>Incentives: Up to PKR 15,000 (based on performance)</li><li>Medical Insurance &ndash; Comprehensive health coverage</li><li>Free Home Internet &amp; Smart TV Facilities</li><li>Work-from-Home Option (based on eligibility/performance)</li></ul>Requirements:<ul><li>Education: Minimum Intermediate (bachelor&rsquo;s preferred)</li><li>Experience: 6 months &ndash; 2 years in a call center (International experience preferred)</li><li>Age Limit: 18&ndash;35 years</li><li>Language: Fluent English (spoken &amp; written)</li><li>Excellent communication, problem-solving, and interpersonal skills</li></ul>Responsibilities:<ul><li>Handle inbound/outbound customer calls professionally</li><li>Provide online support and resolve customer inquiries</li><li>Follow up on service requests and coordinate with the operations team</li><li>Assist in sales lead generation and service verification</li></ul>Shift Timings:<ul><li>Rotational (Morning, Evening, Night)</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Care Executive (Premium Category)

Levante Holding

<div>
 
 
 Job Summary
 
 
 We are seeking a professional and customer-focused Receptionist / Call Center Executive to manage front-desk operations and handle inbound and outbound calls for a real estate company in PAKISTAN. The ideal candidate will be the first point of contact for clients, ensuring excellent customer service and smooth communication.
 
 
 
 Job location: Islamabad, Pakistan
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Reception / Front Desk
 
 
 
 <ul>
 <li>
 Greet clients and visitors in a professional and courteous manner
 
 </li>
 <li>
 Manage the reception area and ensure a welcoming environment
 
 </li>
 <li>
 Handle incoming calls and direct them to the appropriate departments
 
 </li>
 <li>
 Maintain visitor logs and coordinate with internal teams
 
 </li>
 </ul>
 
 
 Call Center / Customer Support
 
 
 
 <ul>
 <li>
 Answer inbound calls and respond to client inquiries regarding properties, services, and appointments
 
 </li>
 <li>
 Make outbound calls to follow up on leads, inquiries, and client feedback
 
 </li>
 <li>
 Register and update client details in the CRM system
 
 </li>
 <li>
 Schedule site visits and coordinate appointments with sales agents
 
 </li>
 <li>
 Handle basic complaints and escalate issues when required
 
 </li>
 </ul>
 
 
 Administrative Support
 
 
 
 <ul>
 <li>
 Maintain accurate records of calls, inquiries, and client interactions
 
 </li>
 <li>
 Support the sales and leasing team with documentation and follow-ups
 
 </li>
 <li>
 Assist with daily administrative and coordination tasks
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 
 Requirements &amp; Qualifications
 
 
 
 <ul>
 <li>
 Diploma or Bachelor&rsquo;s degree (preferred)
 
 </li>
 <li>
 1&ndash;3 years of experience in reception or call center roles (real estate experience is an advantage)
 
 </li>
 <li>
 Excellent communication skills.
 
 </li>
 <li>
 Strong interpersonal and customer-service skills
 
 </li>
 <li>
 Basic computer knowledge (MS Office, CRM systems)
 
 </li>
 <li>
 Professional appearance and positive attitude
 
 </li>
 </ul>
</div>

Receptionist – FEMALE - Pakistan

HA-Technologies

Job OverviewWe are looking for a Business Development Executive to drive growth by identifying new business opportunities, building strong client relationships, and closing sales for our marketing services. The ideal candidate is target-driven, confident in client communication, and has a strong understanding of digital and traditional marketing solutions.Key Responsibilities<ul><li>Identify and generate new business leads through calls, emails, LinkedIn, and other channels</li><li>Present and sell marketing services including digital marketing, branding, social media, and advertising solutions</li><li>Build and maintain long-term relationships with clients</li><li>Conduct 200+ outbound calls per day and follow up with prospects</li><li>Achieve monthly sales targets and contribute to company revenue growth</li><li>Coordinate with marketing and operations teams for proposal development</li><li>Maintain accurate records of leads, follow-ups, and conversions in CRM</li><li>Stay updated on market trends and competitor activities</li></ul>Required Skills &amp; Qualifications<ul><li>Proven experience as a Business Development Executive / Sales Executive (marketing or agency experience preferred)</li><li>Strong communication, negotiation, and presentation skills</li><li>Ability to understand client needs and propose suitable marketing solutions</li><li>Target-oriented mindset with strong follow-up skills</li><li>Proficiency in MS Excel, email communication, and CRM tools</li><li>Ability to work in a fast-paced, performance-driven environment</li></ul>Preferred Skills<ul><li>Experience in digital marketing or advertising agencies</li><li>Knowledge of SEO, social media marketing, paid ads, or branding services</li><li>B2B sales experience</li><li>Familiarity with lead generation tools and LinkedIn outreach</li></ul>Key Performance Indicators (KPIs)<ul><li>Daily call and lead generation targets</li><li>Monthly client onboarding and revenue targets</li><li>Conversion rate and follow-up effectiveness</li><li>Client retention and relationship management</li></ul>What We Offer<ul><li>Competitive salary + performance-based incentives</li><li>Professional growth in a fast-growing marketing company</li><li>Sales training and career development opportunities</li><li>Supportive and energetic work environment</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your understanding of the role of a Business Development Executive in a marketing company?</li><li>Explain the difference between lead generation and lead conversion.</li><li>What sales techniques do you use to close a deal?</li><li>How do you handle sales targets and pressure?</li><li>What marketing services are you familiar with (digital marketing, SEO, social media, paid ads, branding)?</li><li>How do you position marketing services against competitors?</li><li>How do you explain marketing services to a non-technical client?</li></ul>Work Location: In person

Business Development Executive(Total Commission Base)

Explore 371+ Education sales executive call centre agent outbound microdegree programs in Islamabad this May. Find roles across top companies and apply now to boost your career.