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customer success specialist Jobs in Karachi

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customer support specialist

employee relations specialist

IO DIGITAL

<div>
 
 Job Description
 
 
 
 As the People Exectuive at IO Digital, Karachi, you will play a key role in shaping and executing people strategies that drive organizational success. You will be responsible for overseeing core HR functions, ensuring compliance with labor laws, fostering a positive workplace culture, and supporting employee growth and engagement. This role requires a strategic mindset with hands-on execution capabilities to effectively manage HR recruitment, employee relations, and talent development initiatives.
 
 
 
 Key Responsibilties
 
 
 
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 Source and screen resumes to identify suitable candidates.
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 Schedule and coordinate interviews with hiring managers and candidates.
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 Collaborate with team leads to understand hiring requirements and timelines.
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 Track candidate pipelines and ensure a positive candidate experience from application through onboarding.
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 Assist in conduct orientation sessions to introduce company culture, policies, and benefits.
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 Assist in planning and implementation of activities and initiatives to foster a positive and inclusive workplace culture.
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 Ensure compliance with data privacy laws and internal policies.
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 Assist in manage attendance, leave records, and other HR documentation efficiently.
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 Support onboarding and offboarding processes, ensuring a seamless experience for employees.
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 Serve as a liaison between management and employees to address queries and concerns.
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 Continuously evaluate HR processes for efficiency and employee experience enhancements.
 
 
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 </ul>
 
 Qualifications &amp; Skills
 
 
 
 <ul>
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 1-2 years of experience in Human Resources, including talent acquisition, employee relations, and HR operations.
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 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
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 Aqequate knowledge of labor laws, compliance, and HR best practices.
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 Excellent interpersonal and communication skills, with the ability to collaborate across all levels.
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 Strong analytical and problem-solving skills to drive continuous improvement initiatives.
 
 
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 </ul>
 This position is ideal for an HR professional who thrives in fast-paced environments, enjoys shaping workplace culture, and is passionate about driving people and business success.
</div>

People Executive

Coca-Cola CCI

<div>
 
 
 
 Human Resources Specialist, Karachi, Pakistan
 
 
 
 
 Join us to take your career journey to the next level!
 
 
 
 
 
 
 #ProudlyCCI
 
 
 
 
 
 
 
 
 
 
 Job Identification
 
 
 
 
 We are looking for a Human Resources Specialist to be part of our Human Resources Team in Karachi.
 
 
 
 
 
 
 
 What We Expect
 
 
 
 <ul>
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 Establish and maintain cordial relations with Union to ensure un-interpreted operations to maintain discipline at plant and proactively manage any potential reputational/legal risk.
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 Support and advise line leaders on effective/efficient handling of IR related matters and to equipped them in managing workers&rsquo; disciplinary issues in timely manners to enhance productivity.
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 Lead and implement end to end disciplinary process in order to ensure accountability and transparency by following policies and procedures, and local labor laws (issuance of showcause notices, enquiry proceedings, etc.)
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 Ensure legal compliance w.r.t Labor law at territory level by monitoring working hours, rest days, minimum wages, employment contracts, leaves, and benefits of all permanent workers and keep strong check on third party contactors legal compliances
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 Maintain strong liaison with Government authorities in order to manage smooth plant operations by effectively handling external agencies/departments and proactively avoid/manage reputational/legal issues. Assist Territory HR Business Partner in executing CSR initiatives &amp; responsibilities.
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 "All aspects of permanent &amp; temporary workers recruitment and separations in line with Company Policy. Support Territory HRBP in implementation of new HR system/initiatives."
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 Timely resolution of worker problems related to welfare, work practices, terminal benefits, medical treatment, individual grievances, etc.
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 Proactively engage Union/City Council on changes in production plans, head count, production lines utilization according to changing business needs and secure support for un-interpreted operations. (Monthly Union Meeting)
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 Collaborate with Union to ensure effective availability of resources to maximize the productivity by facilitating on multitasking and roster management proactively.
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 End to end process management of apprenticeship program in line with policy, procedures and local law within assigned timelines. Also their Development needs including their performance and monthly reports.
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 </ul>
 
 
 
 Qualifications
 
 
 
 <ul>
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 Bachelor&rsquo;s degree
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 </ul>
 
 
 
 
 What We Embrace
 
 
 
 
 <ul>
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 &ldquo;People Centered&rdquo; Focus
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 Equal Salary Advocate
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 A Globally Diverse/An International Workplace
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 Inclusive Team-Building Activities
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 Digital Learning Opportunities
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 Leadership Exposure With Organizational Events
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 Inclusive Language And Culture
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 Social Clubs/Networks
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 Inclusive/Family-Friendly Policies
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 </ul>
 
 
 
 
 
 
 
 Who We Are
 
 
 
 
 
 
 
 
 CCI is a multinational beverage company operating in T&uuml;rkiye, Pakistan, Kazakhstan, Iraq, Uzbekistan, Bangladesh, Azerbaijan, Kyrgyzstan, Jordan, Tajikistan, Turkmenistan, and Syria. We produce, distribute, and sell sparkling and still beverages, serving a population of 600 million people with more than 10,000 employees across 33 bottling plants and 3 fruit processing plants in 12 countries.
 
 
 At CCI, we are committed to creating value for our employees, customers, consumers, and communities. As a Top Employer certified company, we put people at the heart of everything we do. With our vision to become the best FMCG company, we achieve success through our One Team spirit, guided by our shared values of passion, integrity, accountability, and teamwork. Our ambition is to be a great place to work&mdash;an inclusive, diverse, and inspiring organization with strong leadership and organizational capabilities.
 
 
 We foster a culture of diversity and inclusion in everything we do. As the fourth company to obtain the EQUAL-SALARY global certification, we take pride in being an Equal Opportunity and Affirmative Action employer across all our markets.
 
 
 We take responsibility for the future with our Sustainability Commitments for 2030. Our roadmap focuses on six key areas: packaging, water, and climate in environmental sustainability; and human rights, diversity &amp; inclusion, and community investment in social sustainability. By 2030, we aim for 35% of newly hired individuals, 40% of managerial positions, and 50% of executive committee members to be women.
 
 
 
 We're an equal opportunity employer. All applicants will be considered for employment without attention to race, sex, color, national or social origin, ethnicity, religion, age, pregnancy, disability, sexual orientation, gender expression, or political opinion.
 
 
 
 
 
</div>

Human Resources Specialist

Barqtron Engineering Solutions

<ul><li>Provide guidance and advisory support to employees and management on HR policies, procedures, employee relations, conflict resolution, and compliance.</li><li>Maintain accurate employee records, HR databases, and the organizational chart.</li><li>Support payroll processing by providing accurate employee data, attendance records, and leave information.</li><li>Prepare offer letters, employment contracts, and onboarding documentation, ensuring smooth joining formalities.</li><li>Coordinate with department heads to understand manpower requirements and support workforce planning.</li><li>Facilitate exit processes, conduct exit interviews, and maintain documentation for employee turnover.</li><li>Assist in performance management processes, including appraisals, promotions, and related HR operations.</li><li>Support training programs, induction sessions, and employee development initiatives.</li><li>Monitor attendance, leave, and other HR operational activities to ensure compliance with company policies.</li><li>Participate in HR projects and employee engagement activities to enhance workforce satisfaction and productivity.</li></ul>Qualifications:Bachelor&rsquo;s or Master&rsquo;s degree in Human Resources or a related field.Experience:02 to 03 years of relevant HR experienceJob Type: Full-timeWork Location: In person

Human Resource Executive

Clouex Pakistan

We are looking for an organized and empathetic Females HR professional to join our team. Whether you are an Officer looking to manage core functions or an Intern eager to learn the ropes, you will play a vital role in supporting our most important asset: our people. You will assist in the full employee lifecycle, from recruitment and onboarding to maintaining a positive workplace culture.Core Responsibilities<ul><li>Recruitment Support: Assist in drafting job descriptions, posting vacancies on various job boards, and screening initial resumes for technical and non-technical roles.</li><li>Onboarding &amp; Orientation: Coordinate the onboarding process for new hires, ensuring they have the necessary tools, access, and introductions to start their roles successfully.</li><li>Employee Records: Maintain and update digital and physical employee records (e.g., contracts, leaves, performance reviews) ensuring high data accuracy and confidentiality.</li><li>Payroll &amp; Attendance: Assist in tracking employee attendance, leaves, and preparing data for monthly payroll processing.</li><li>Employee Engagement: Support the planning and execution of team-building activities, workshops, and internal events to foster a collaborative environment.</li><li>Policy Compliance: Help communicate company policies and ensure all HR activities comply with local labor laws and regulations.</li></ul>Skills &amp; Qualifications<ul><li>Education: Degree (or currently pursuing one) in Human Resources, Business Administration, or a related field.</li><li>Communication: Excellent verbal and written communication skills in both English and Urdu.</li><li>Tools: Proficiency in Microsoft Office (Excel/Word) and familiarity with HRIS (HR Information Systems) or Applicant Tracking Systems is a plus.</li><li>Interpersonal Skills: Strong emotional intelligence and the ability to handle sensitive information with extreme discretion.</li><li>Organization: Ability to multitask and prioritize tasks in a fast-paced business environment.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

HR / Executive Assistant

Eminent4U

About Eminent4U Private Limited:Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As an Sales Support Specialist at Eminent4U Private Limited, you are pivotal in fostering excellent customer relations and maintaining the integrity of our services. Your role involves direct interaction with customers to resolve issues, retain clients, and enhance overall satisfaction.Responsibilities:<ul><li>Customer Interaction &amp; Support: Engage with customers via telephone to efficiently address the product as per their needs, and resolve queries about products, accounts, and bookings, aiming for first-contact resolution to ensure customer satisfaction. Manage to maintain a high customer satisfaction level consistently.</li><li>Product Knowledge &amp; Expertise: Continuously enhance your understanding of the company&rsquo;s products and services to provide accurate and helpful information to customers. Maintain high scores in product knowledge assessments to ensure expertise in all customer interactions.</li><li>Sales Upgrades: Utilize strategic sales techniques to transform inquires into opportunities for customers.</li><li>Relationship Management: Build and sustain lasting relationships with customers to encourage repeat business and ongoing satisfaction. Manage to sustain a high rate of repeat customers.</li><li>Collaboration &amp; Reporting: Collaborate closely with the UK team to ensure timely updates and synchronization of customer interaction data. Ensure all customer interactions are reported on time and accurately.</li></ul>Skills and Qualifications:<ul><li>A-Levels / O-Levels pass are encourage to apply</li><li>Proven ability to listen actively and respond to customer needs effectively.</li><li>Strong multitasking abilities.</li><li>Stellar communication skills.</li><li>Team-oriented mindset.</li><li>Flexibility and adeptness in managing and exceeding KPIs.</li><li>Willingness to go the extra mile for customer satisfaction.</li><li>Positive attitude and keen attention to detail.</li></ul>Why Join Eminent4U Private Limited?<ul><li>Handsome Pay along with Commission, KPI based rewards &amp; Incentives, Annual Bonus, Anniversary Bonus, Birthday Allowance &amp; several other fringe benefits.</li><li>Opportunity to work in a dynamic and inclusive environment focused on professional growth and employee satisfaction.</li><li>Afternoon Shifts: 01:00 pm till 09:30 pm | 02:00 pm till 10:30 pm | 03:00 pm till 11:30 pm PST with alternate weekends off.</li></ul>Job Type: Full-Time | PermanentExperience: at least couple of years experience in similar capacitySalary: Up to PKR 200,000 per month | Tier base model | IncentivesLocation: PECHS, Block-6, Karachi.Email: careers@eminent4u.comJob Type: Full-timePay: Rs75,000.00 - Rs200,000.00 per monthApplication Question(s):<ul><li>How is your english communication skills? rate your skills from 0 out of 5?</li><li>How many years of experience do you have in International Sales?</li></ul>Work Location: In person

Sales Specialist (International)

AEG Consulting

Job Title: HR Manager Job DescriptionWe are seeking an experienced HR Manager with 6&ndash;7 years of professional experience in Human Resources. The ideal candidate will be responsible for developing, implementing, and managing HR policies and procedures while ensuring compliance with all applicable statutory and labor laws. The HR Manager will play a key role in supporting organizational growth by maintaining effective HR practices, managing employee relations, and ensuring smooth HR operations.Key Responsibilities<ul><li>Develop, implement, and update HR policies and procedures.</li><li>Ensure proper implementation of HR policies across the organization.</li><li>Maintain and monitor statutory compliance as per applicable Labor laws.</li><li>Manage employee relations, performance management, and HR operations.</li><li>Support recruitment, onboarding, and employee engagement initiatives.</li><li>Maintain HR records, documentation, and compliance reporting.</li></ul>Job Requirements / QualificationsEducation<ul><li>Masters</li><li>Experience: 6&ndash;7 years of experience in Human Resources.</li></ul>Location: DHA phase 8 KarachiSalary: 250,000Pay: Rs200,000.00 - Rs250,000.00 per monthWork Location: In person

HR Manager

Explore 358+ Employee relations specialist in Karachi this March. Find roles across top companies and apply now to boost your career.

358 employee relations specialist jobs In Karachi

People Executive

Human Resources Specialist

Human Resources Specialist

Human Resource Executive

HR / Executive Assistant

Sales Specialist (International)

HR Manager