business development specialist Jobs in Cairo

business development specialist

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people operations specialist

commercial insights specialist Jobs in Cairo

commercial insights specialist

customer service specialist Jobs in Cairo

customer service specialist

digital marketing specialist Jobs in Cairo

digital marketing specialist

english customer acquisition specialist

Concentrix

<div>
 
 Job Title
 
 
 
 English - Customer Acquisition Specialist
 
 
 
 Job Description
 
 
 
 The Sales Representative is responsible for demonstrating the value and benefits of our client&rsquo;s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
 
 
 <ul>
 <li>
 Provide accurate weekly/ monthly/ quarterly sales forecast
 </li>
 <li>
 Mastery of product knowledge and technical understanding of services to assess client requirements
 </li>
 <li>
 Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
 </li>
 <li>
 Manage external competitive pressures and handle objections to retain customers or win new customers
 </li>
 <li>
 Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound
 </li>
 <li>
 Work with your team and management to provide a professional experience during all interactions with customers and prospects
 </li>
 <li>
 Maintain the customer management system (CRM) to ensure all relevant data is captured
 </li>
 <li>
 Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
 </li>
 <li>
 Work with a team and report directly to a Sales Manager
 </li>
 </ul>
</div>

English - Customer Acquisition Specialist

Amazon

<div>
 
 Description
 
 
 
 Amazon is seeking a highly motivated Business Development Manager to lead the growth of the Hub Delivery program across Egypt. This role is responsible for driving expansion of our Hub partner stores by building and managing high-performing field sales teams. The successful candidate will combine strategic planning with hands-on leadership to accelerate partner acquisition while upholding Amazon's high standards of customer experience and compliance.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Lead and develop a team of Account Development Executives (ADEs), fostering strong field performance, compliance, and capability building across Egypt.
 </li>
 <li>
 Own the country-wide acquisition and expansion strategy, ensuring sustainable growth and high-quality onboarding of Hub partners aligned with network capacity and operational needs.
 </li>
 <li>
 Analyze performance data to track field team effectiveness, identify growth opportunities, and drive continuous improvement in partner acquisition and retention metrics.
 </li>
 <li>
 Serve as the senior escalation point for complex onboarding challenges, partner performance issues, and operational blockers that impact delivery network reliability.
 </li>
 <li>
 Collaborate with Delivery Stations, Program, and Product teams to implement and enhance tools, processes, and partner experience (eg. Salesforce).
 </li>
 <li>
 Collaborate with Delivery Stations, Program, and Product teams to implement and enhance tools, processes, and partner experience (e.g., Salesforce, partner portals, training systems).
 </li>
 <li>
 Represent Egypt in regional and global business reviews, providing data-driven insights, accurate forecasts, and strategic recommendations to senior leadership.
 </li>
 <li>
 Drive compliance with local regulations, labor laws, and Amazon's operational standards while adapting global best practices to the Egyptian market context.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 5+ years of experience in Sales, Business Development, or related field with demonstrated success in partner/vendor acquisition and relationship management.
 </li>
 <li>
 Proven ability managing large, geographically dispersed field teams with experience in operations planning, resource allocation, and balancing multiple priorities in fast-paced, deadline-driven environments.
 </li>
 <li>
 Strong analytical skills with experience using data to drive decision-making, forecast performance, and identify business opportunities.
 </li>
 <li>
 Excellent stakeholder management skills with ability to influence cross-functional teams and drive alignment across organizational boundaries.
 </li>
 <li>
 Fluency in English and Arabic, with strong written and verbal communication skills for both local team leadership and global stakeholder engagement.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience in logistics, last-mile delivery, or e-commerce operations in Egypt or similar emerging markets.
 </li>
 <li>
 Track record of building and scaling field sales or operations teams from ground up.
 </li>
 <li>
 Experience with CRM systems (Salesforce preferred) and data analytics tools.
 </li>
 <li>
 Bachelor's degree in Business, Engineering, or related field; MBA is a plus.
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3196851
</div>

Business Development Manager – Egypt, Hub Delivery

Nestlé

<div>
 
 Job Title: Nespresso Customer Service Specialist
 
 
 
 
 Position Snapshot
 
 
 
 Location: Cairo, Egypt
 
 
 Company: Nestl&eacute; Business Solutions
 
 
 Full-time/Hybrid mode
 
 
 
 Fluent in English (Level C1)
 
 
 
 
 About Us
 
 
 
 
 Nestl&eacute; Business Solutions (NBS)
 
 is at the heart of the Nestl&eacute; Group. We provide Supply Chain, Financial, HR, Digital &amp; Social Media, CRM and Consumer Engagement services to enable Nestl&eacute; &mdash; and iconic brands like Nespresso &mdash; to engage with millions of consumers worldwide.
 
 
 We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.
 
 
 
 If this describes you and you are looking to join a business where you can really add value &mdash; supporting the Customer Relationship Center (CRC) of the premium brand Nespresso &mdash; then this is your opportunity to join Nestl&eacute; Business Solutions (NBS) and be part of the Nespresso experience.
 
 
 
 
 At Nestl&eacute; Business Solutions (NBS), diversity and inclusion are core values. If you have any specific needs, count on us to adapt your position.
 
 
 
 
 Position Summary
 
 
 
 
 For our Nestl&eacute; Business Solutions, we are currently looking for a Customer Service Specialist to work the Nespresso brand. This professional will be responsible for all the front office contacts with customers.
 
 
 
 
 A Day in the Life of...
 
 
 
 <ul>
 <li>
 Engage with customers across various communication channels, including voice, email, and chat, for both B2C and B2B channels.
 </li>
 <li>
 Welcome customers and effectively identify their needs to provide tailored solutions.
 </li>
 <li>
 Elevate customer satisfaction in every interaction, ensuring a positive and lasting impression.
 </li>
 <li>
 Prioritize first-contact resolution to enhance the customer experience and streamline service delivery.
 </li>
 <li>
 Ensure effective complain management by handling customer complaints with empathy and efficiency, transforming feedback into opportunities for service improvement.
 </li>
 <li>
 Advise customers and potential clients on our diverse range of products and services, fostering informed decision-making.
 </li>
 <li>
 Spark customer interest by showcasing our complete product offerings and their benefits.
 
 
 </li>
 </ul>
 
 What Will Make You Successful
 
 
 
 <ul>
 <li>
 0-2 years of experience in a customer-engagement services (mandatory)
 </li>
 <li>
 Proficiency in Microsoft Office (Outlook, PowerPoint, Excel, etc.)
 </li>
 <li>
 Fluent in English (C1 level)
 </li>
 <li>
 Excellent interpersonal and communication skills
 </li>
 <li>
 Ability to multitask effectively
 </li>
 <li>
 Positive mindset with a strong eagerness to learn and collaborate as a team player
 </li>
 <li>
 Strong organizational and prioritization skills to excel in a fast-paced environment
 </li>
 <li>
 Demonstrated work ethic and respectfulness.
 </li>
 </ul>
</div>

CRC Coffee Specialist

Bayut Egypt

<div>
 Bayut Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of Bayut, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Sales Account Manager your purpose is to seek new business opportunities by contacting and developing relationships with potential customers. They are responsible for developing leads from marketing campaigns and meeting sales quotas. They cultivate strong relationships with customers and ensure proper after-sales service. Ultimately, he/she will boost sales and contribute to Bayut long-term business growth.
 
 
 
 In this role, you will:
 
 
 
 <ul>
 <li>
 Communicate effectively to manage clients' expectations and ensure they receive a great Bayut experience
 </li>
 <li>
 Achieve monthly (Targets renewal and acquisition with consistency)
 </li>
 <li>
 Become an expert on the Egyptian Real Estate market through combining the on-ground insights with Bayut's high level overview and data
 </li>
 <li>
 Increase our market share by selling our products to new customers
 </li>
 <li>
 Manage and arrange meetings with clients for acquisition, renewals, upgrade
 </li>
 <li>
 Increase our client satisfaction by performing account management services with them
 </li>
 <li>
 Regularly update reporting dashboard to reflect all sales activities
 </li>
 <li>
 Liaise with Finance, Customer Support, legal and Marketing department for any sales-related or client-related issues
 </li>
 <li>
 Collect market insights and keep up to date with laws and local development news
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in marketing or sales or related field
 </li>
 <li>
 Excellent in English Communication written and speak
 </li>
 <li>
 5+ years of relevant sales experience
 </li>
 <li>
 Has a successful record in exceeding or achieving the assigned targets consistently
 </li>
 <li>
 Experience in farming and cold calls
 </li>
 <li>
 Knowledge of the real estate market in Egypt
 </li>
 <li>
 Knowledge of the Subscription industry
 </li>
 <li>
 Familiar with tech, ecommerce
 </li>
 <li>
 Familiar with Prop tech, Market place, Facebook, and other digital platforms
 </li>
 <li>
 Excellent in prospecting, cold calls and generating leads
 </li>
 <li>
 Excellent communication, negotiation, time management and presentation skills
 </li>
 <li>
 Excellent in converting lead into paying customer
 </li>
 <li>
 Positive/Flexible/Presentable/Committed
 </li>
 <li>
 Eager for success
 </li>
 <li>
 Has plug and play attitude
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #EgyptBayut
</div>

Senior Business Development Manager - Maadi - Mokattam- Downtown

dubizzle Egypt

<div>
 dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Sales Account Manager your purpose is to seek new business opportunities by contacting and developing relationships with potential customers. They are responsible for developing leads from marketing campaigns and meeting sales quotas. They cultivate strong relationships with customers and ensure proper after-sales service. Ultimately, he/she will boost sales and contribute to dubizzle long-term business growth.
 
 
 
 In this role, you will:
 
 
 
 <ul>
 <li>
 Communicate effectively to manage clients' expectations and ensure they receive a great dubizzle experience
 </li>
 <li>
 Achieve monthly (Targets renewal and acquisition with consistency)
 </li>
 <li>
 Become an expert on the Egyptian Real Estate market through combining the on-ground insights with dubizzle high level overview and data
 </li>
 <li>
 Increase our market share by selling our products to new customers
 </li>
 <li>
 Manage and arrange meetings with clients for acquisition, renewals, upgrade
 </li>
 <li>
 Increase our client satisfaction by performing account management services with them
 </li>
 <li>
 Regularly update reporting dashboard to reflect all sales activities
 </li>
 <li>
 Liaise with Finance, Customer Support, legal and Marketing department for any sales-related or client-related issues
 </li>
 <li>
 Collect market insights and keep up to date with laws and local development news
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in marketing or sales or related field
 </li>
 <li>
 Excellent in English Communication written and speak
 </li>
 <li>
 5+ years of relevant sales experience
 </li>
 <li>
 Has a successful record in exceeding or achieving the assigned targets consistently
 </li>
 <li>
 Experience in farming and cold calls
 </li>
 <li>
 Knowledge of the real estate market in Egypt
 </li>
 <li>
 Knowledge of the Subscription industry
 </li>
 <li>
 Familiar with tech, ecommerce
 </li>
 <li>
 Familiar with Prop tech, Market place, Facebook, and other digital platforms
 </li>
 <li>
 Excellent in prospecting, cold calls and generating leads
 </li>
 <li>
 Excellent communication, negotiation, time management and presentation skills
 </li>
 <li>
 Excellent in converting lead into paying customer
 </li>
 <li>
 Positive/Flexible/Presentable/Committed
 </li>
 <li>
 Eager for success
 </li>
 <li>
 Has plug and play attitude
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #Egyptdubizzle
</div>

Senior Business Development Manager - Nasr City

Mantrac Distribution

<div>
 
 
 Job Summary :
 
 
 
 
 
 
 The Technical Support Specialist provides enterprise‑level technical assistance by researching, diagnosing, and resolving hardware and software issues. This role involves taking full ownership of customer‑reported problems, identifying root causes through targeted questioning, and guiding users through step‑by‑step solutions via phone, email, or chat. The specialist tracks issues through resolution within agreed service levels, follows established procedures, and escalates complex cases to appropriate teams when necessary, ensuring timely resolution and high customer satisfaction.
 
 
 
 
 
 
 Job Description :
 
 
 
 
 
 <ul>
 <li>
 Research, diagnose, troubleshoot, and implement effective solutions to resolve a wide range of hardware and software issues.
 </li>
 <li>
 Take full ownership of customer‑reported technical issues, ensuring they are managed efficiently from initial reporting through to final resolution.
 </li>
 <li>
 Follow established standard operating procedures to escalate unresolved or complex issues to the appropriate technical teams.
 </li>
 <li>
 Engage customers by asking targeted and insightful questions to quickly identify root causes and determine the most effective resolution.
 </li>
 <li>
 Track, document, and manage computer system incidents through to completion, ensuring resolutions are delivered within agreed service‑level timeframes.
 </li>
 <li>
 Guide clients through step‑by‑step troubleshooting processes via phone, email, or chat until technical issues are fully resolved.
 </li>
 <li>
 Maintain accurate records of issues, solutions, and interactions to support knowledge sharing and continuous service improvement.
 </li>
 <li>
 Deliver a high level of customer service while balancing technical accuracy and efficiency.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements :
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.
 </li>
 <li>
 Minimum of 3 years of experience in technical support, IT support, or a similar role.
 </li>
 <li>
 Very good proficiency in spoken and written communication (English or applicable business language).
 </li>
 </ul>
</div>

Technical Support Specialist

Senior Business Development Manager - Giza-Nile

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