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enhanced shelter case manager

Low Income Housing Institute

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Enhanced Shelter Case Manager</b></p><p>
South End Village</p><p>
9101 MLK Jr Way S, Seattle WA 98118</p><p>
FT Monday - Friday, 8:00am - 4:30pm</p><p>
The Case Manager is responsible for assisting formerly homeless, asylum seeking individuals to stabilize in permanent housing, short-term service planning, maintaining relationships with community agencies and service providers, brief intervention and crisis response, providing informal counseling to clients as needed, information and referral assistance, income support and coordination of community-building activities.</p><p><b>
Responsibilitie</b>s:</p><div>
Information and Referral/Case Management</div><ul><li>
Build effective relationships with tenants.</li><li>
Provide information and referral to residents, including through distribution of written material.</li><li>
Maintain updated information tools for tenant use in accessing community resources.</li><li>
Formally and informally assess tenants as to current level of functioning and social service needs.</li><li>
Offer case management for selected residents, either referred by building management as at risk of eviction or self-identified.
</li><li>Make referrals or initiate services to address mental health, substance abuse, and disability issues wherever possible.</li><li>
Coordinate with local agencies to provide services that meet the needs of LIHI residents.</li><li>
Work collaboratively with building management and Supportive Services staff to increase stability and retention of tenants in LIHI housing.</li></ul><div>
Community Building</div><ul><li>
Coordinate with community organizations, public agencies, and volunteers to provide on-and off-site activities for residents.</li><li>
Initiate and encourage resident involvement in community-building activities, such as community meetings, meals, and support groups.</li><li>
Produce needed written materials, including community newsletters.</li><li>
Contribute to the development of a community that values cultural diversity.</li></ul><div>
Administrative</div><ul><li>
Participate in staff meetings and planning sessions.</li><li>
Report regularly to Supportive Services Supervisor on programmatic issues.</li><li>
Maintain records of activities and contacts with tenants/agencies and case management records.</li><li>
Complete other records and reports appropriate to the position as directed.</li><li>
Assist staff with administrative and program work related to the operating of supportive housing and social service projects at LIHI.</li><li>
Assist with preparation of spreadsheets, grants, funding applications, correspondence and reports as relate to the housing programs.</li></ul><div>
Other</div><ul><li>
Participate in public policy advocacy efforts including recruiting residents to attend public meetings and testify at hearings.</li><li>
Participate in fundraising for Supportive Services by providing information and feedback for grant applications; and helping establish community contacts.</li><li>
Perform other related duties as required.</li></ul><p><b>
Qualifications</b>:</p><ul><li>
Bachelor degree in Social Work or related field, or Associate degree with 3 years of experience.</li><li>
At least two years experience working with a diverse population.</li><li>
Ability to work well with community agencies and resources.</li><li>
Excellent written and verbal skills.</li><li>
Current Washington State driver&rsquo;s license.</li><li>
Computer experience.</li><li>
Must pass background check and drug screening test.</li></ul><p></p><div><b><br>
Benefits for this position (pro-rated for part time employees)</b><br>
<ul><li>Generous vacation and sick leave</li><li>10 paid holidays and 1 floating holiday</li><li>Employer-Paid Medical, Dental, and Vision (with HRA, HSA &amp; FSA options)</li><li>Employer-Paid Life and AD&amp;D Insurance</li><li>401k offered for unionized employees (through OPEIU8)</li><li>403b offered for non-union employees</li><li>Employee Assistance Program</li><li>Travel Assistance Program</li><li>Aflac offered for all employees</li></ul><p><b><br>
About us:</b></p><p>
The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br>
FT Monday - Friday, 8:00am - 4:30pm<br>
FT Monday - Friday, 8:00am - 4:30pm</div>

Enhanced Shelter Case Manager

City of Seattle

<div><div><div><h2 class="jobSectionHeader"><b>Position Description</b></h2></div>
<p></p><div><p>Community Assisted Response &amp; Engagement (CARE) is hiring Community Crisis Responder I&rsquo;s as part of the expansion of the Community Crisis Response (CCR) Unit. These positions will be responsible for being the first-line responder as a part of a team with other CCR team members and will report to a Community Crisis Responder Supervisor.</p><p>
CARE manages Seattle&rsquo;s 9-1-1 emergency and non-emergency response, working with other Public Safety Departments, including Seattle Police and Seattle Fire, to ensure a safe and healthy community. CARE expands the city&rsquo;s ability to enhance public safety through Dual Dispatch, which provides additional mental health professionals to respond to people experiencing non-violent mental health crises or quality of life concerns.</p><p>
Seattle 9-1-1 processes more than 900,000 telephone calls for service annually, the majority of which result in the dispatch of police, fire, rescue, and Community Crisis Responders.</p><p>
The CCR Units operate on shifts to ensure citywide coverage seven days a week. Community Crisis Responders will be scheduled for 40 hours a week with the potential for overtime.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Job Responsibilities</b></h2></div>
<p></p><div><ul><li>Provide rapid response and crisis intervention to individuals who have come to the attention of Seattle 9-1-1.</li><li>
Assess individuals to rapidly identify urgent needs related to substance use disorder, mental illness, environmental threats, and personal safety to determine best course for care or to recommend ongoing case management (medical care, substance use treatment, therapeutic support, etc.)</li><li>
Recommend to persons in crisis appropriate governmental and nonprofit supports and programs (such as SSI, ABD, VA services), or to identify shelter options and housing support.</li><li>
Support and promote alternatives to jail and hospitalization to stabilize and improve the outcomes for community members experiencing behavioral or mental health crises.</li><li>
Act as a liaison to coordinate services between community members in crisis and appropriate agencies; provide up to 30 days of care navigation to ensure appropriate service provision.</li><li>
Prepare written status reports or case management notes. Document interviews, observations, and recommendations in database, in compliance with HIPAA and department policy and ethical standards.</li><li>
Participate in departmental meetings providing insight and trend data concerning crisis intervention issues.</li><li>
Collaboratively work with other Community Crisis Responders, Clinical Supervisor, and Department leadership to determine client eligibility for programs and authorize and/or recommend appropriate services.</li><li>
Develop and promote collaborative working relationships with service providers and other Seattle first responders to ensure quality care for community members.</li><li>
Manage internal project/caseload initiatives as assigned by supervisor and CARE leadership.</li><li>
Maintain communication with City of Seattle departments and partner agencies and conduct site visits as needed to worksite agencies to ensure compliance with personnel and employment laws, practices, and procedures.</li></ul><p><br>
<br>
<i>Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice</i>.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><ul><li>Requires a bachelor&rsquo;s degree in social work, psychology, or related field.</li><li>
A minimum of 1-year experience working with individuals with mental, substance abuse, behavioral, or emotional health concerns (or a combination of education and or training and or experience which provides an equivalent background required to perform the work of the class).</li><li>
Current Washington State driver's license.</li><li>
Selected candidates are required to pass a background and reference check</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Information</b></h2></div>
<p></p><div><p>The Ideal Candidate Will Possess:</p><ul><li>
Working experience with DSHS workers, chemical dependency treatment providers, mental health providers, healthcare providers, shelter providers, landlords, detox centers, medical clinics and other community programs which may support vulnerable participants.</li><li>
Effective communication skills including written, active listening, and non-verbal communication.</li><li>
Effective skills in case investigation and management, evaluation of facts/circumstances and clients and crisis management.</li><li>
High cultural and emotional intelligence. Strong commitment to dignity and respect for all persons.</li></ul><p>
Work Environment and Physical Demands:</p><ul><li>
Work is partly performed in a busy 24/7 call center environment.</li><li>
Required to stand, walk, or bend for extended periods of time.</li><li>
Required to work nights, evenings, weekends, and/or holidays.</li><li>
Required to work rotating shifts.</li><li>
Required to be exposed to adverse weather conditions.</li><li>
Exposed to toxic / hazardous / biohazard substances.</li><li>
Required to operate automotive vehicles.</li><li>
Required to lift up to 50 pounds.</li><li>
Work involves sensitive contact with people who are in crisis and / or may be utilizing substances.</li></ul><p>
Compensation and Benefits: This position is a Represented position and is part of the City of Seattle Step Progression pay program. The full salary range (Step 1-5) for this position is $43.12; $44.92, $46.73, $48.53, $50.33 per hour.</p><p>
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans<br>
<br>
Application Process:</p><ul><li>
Complete the online City Application.</li><li>
Attach a resume detailing your relevant experience.</li><li>
Attach a cover letter describing your interest in the position and how you meet the above listed qualifications.</li><li>
Application Submission Guidelines: All applicants are required to apply on or before the closing date indicated on the job posting. Applicant inquiries received via email and websites such as Indeed, etc. will not be considered unless the individual has applied to the available position via the Government Jobs site.</li></ul><p>
The required documents listed in the above &quot;Application Process&quot; section must be attached to the application prior to the job closing date indicated to ensure full consideration for the application submitted.</p><p><b>
Candidates selected to advance in the hiring process will receive an invitation for a panel interview.</b></p><p>
Background Check Requirements: Applicants are subject to a criminal history investigation of conviction and arrest records in compliance with Seattle's Fair Chance Employment Ordinance, SMC 14.17. Applicants will be provided an opportunity to explain or correct background information. Employment is contingent upon the verification of credentials and successful outcome of the background investigation.<br>
<br>
Race and Social Justice Initiative: The City of Seattle recognizes every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior, our personal commitments, and the ways that we courageously share our perspectives and encourage others to do the same. To cultivate an antiracist culture, we seek employees who will engage in the Race and Social Justice Initiative by working to dismantle racist policies and procedures, unlearn the way things have always been done, and provide equitable processes and services.<br>
<br>
Who may apply: This position is open to all candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, medical condition, or pregnancy. The CARE encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experiences.</p></div></div></div><p></p>
<br><div></div><div><div><div><p>The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.</p></div></div></div>

Community Crisis Responder 1

Bright Horizons Family Solutions

<div><p>Grow your teaching career with <b>Bright Horizons </b>as a <b>Substitute Teacher</b>, where you&rsquo;ll join an inspiring team dedicated to nurturing young learners. Make a meaningful impact on children&rsquo;s lives every day in our vibrant classrooms. As an on-call Substitute, you&rsquo;ll enjoy flexibility and may have the opportunity to work in different centers and with various age groups.</p><p></p><p><b>
Responsibilities:</b></p><ul><li><p>
Assist with hands-on activities to meet the needs and interests of the children</p></li><li><p>
Maintain open communication with parents, sharing their child's daily milestones</p></li><li><p>
Ensure a safe and clean classroom by following essential procedures and guidelines</p></li></ul><p></p><p><b>
Qualifications:</b></p><p>
Candidates must pass required state and company background checks, and meet state and company minimum education and experience requirements:
</p><ul><li><p>18 years of age with a high school diploma or GED is required</p></li><li><p>
1 year of experience working in child care, daycare, or preschool settings is preferred</p></li><li><p>
CDA, Associate, or bachelor&rsquo;s degree in early education or related field is preferred</p></li></ul><p></p><p>
Join us to create a safe, nurturing environment that supports children&rsquo;s social, emotional, physical, and intellectual growth. Collaborate with a dynamic team to create engaging curriculum that shapes future learners and leaders. Discover where your passion and a career at Bright Horizons can lead you &ndash; all in an inclusive workplace where you can be you. Apply today and explore the possibilities!</p><p></p><p><b>
Physical Requirements:</b></p><p>
This position requires the employee to comply with all applicable federal, state, local, Bright Horizons&rsquo;, and client site requirements concerning immunizations, employment physical/screening, and health and safety training. If hired, you will work in person in an early education/preschool child care center to provide supervision, care, curriculum delivery and services per Bright Horizons&rsquo; policies, procedures and guidance, in compliance with any applicable laws and regulations, and in a manner that will ensure the safety of children in Bright Horizons care and the employee.</p><p></p><p>
The full set of physical requirements for this role can be reviewed at https://careers.brighthorizons.com/job-descriptions. Bright Horizons complies with all laws that require reasonable accommodations for qualifying disabilities and/or pregnancy-related limitations.</p><p></p><p><b>
Compensation:</b></p><p>
The hourly rate for this position is between $21.50 &ndash; $26.55 per hour. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.</p><p></p><p><b>
Benefits:</b></p><p>
Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:</p><ul><li><p>
Medical, dental, and vision insurance</p></li><li><p>
401(k) retirement plan</p></li><li><p>
Life insurance</p></li><li><p>
Long-term and short-term disability insurance</p></li><li><p>
Career development opportunities and free college degrees through our Horizons CDA &amp; Degree Program</p></li></ul><p></p><p><b>
Also, new employees in this role receive 1 hour of sick time per 30 hours worked.</b></p><p></p><p><b>
Life at Bright Horizons:</b></p><p>
Our people are the heart of our company. Because we&rsquo;re as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. <i>Come build a brighter future with us</i>.</p><p></p><p>
HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?</p><p>
Contact us at bhrecruit@brighthorizons.com or 855-877-6866</p><p></p><p>
Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO &ndash; English and EEO &ndash; Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).</p><p></p><p>
Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.</p><p></p>
Compensation: $21.50 &ndash; $26.55 / hr<p></p><p><b>
Life at Bright Horizons:</b></p><p>
At Bright Horizons, you&rsquo;re more than your job title &mdash; <b><i>you&rsquo;re the difference</i></b>. Whether you&rsquo;re nurturing a child&rsquo;s first steps or supporting the systems behind the scenes, your work creates real impact. We&rsquo;re a community that celebrates individuality, invests in your growth, and supports your whole self. Because when you thrive, so do the children, families, and clients we serve. Join us and help build a brighter future &mdash; for yourself and for others.</p><p></p><p>
Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: <i>Know Your Rights</i><i>,</i><i> </i><i>Family and Medical Leave Act (FMLA)</i><i> and </i><i>Employee Polygraph Protection Act (EPPA</i><i>).</i></p><p></p><p>
If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.</p></div>

Child Care Substitute Teacher- West 8th

Loot Labs, Inc

<div>
 <strong>
  Loot Labs is on a mission to make collecting fun.
 </strong>
 We believe that every collectible tells a story: of passion, nostalgia, and discovery.
 <br/>
 <br/>
 Through our flagship product,
 <strong>
  Boxed.gg
 </strong>
 we are reimagining how the world collects by blending digital entertainment with tangible rewards, delivering nostalgia and discovery straight to the fans' doorsteps.
 <br/>
 <br/>
 We are...
 <br/>
 <br/>
 <ul>
  <li>
   Community First: We've served 500k collectors and foster an active community of over 125k+ Discord members.
  </li>
  <li>
   Ambitiously Led: Led by veterans from Microsoft, Twitch, 2K, and Boeing.
  </li>
  <li>
   Remote-First: We value high autonomy, low ego, and trust our team to build from anywhere in the world.
   <br/>
   <br/>
  </li>
 </ul>
 Since our inception in 2023, we&rsquo;ve seen significant year-over-year growth. And now we're gearing up for our most ambitious year yet, with major expansions planned across product offerings, strategic partnerships, and next-generation collector experiences. If you&rsquo;re ready to build products that spark joy at a global scale, you&rsquo;re in the right place.
 <br/>
 <br/>
 <strong>
  Role Description
  <br/>
  <br/>
 </strong>
 The Support Specialist is the first point of contact for our customers, delivering front-line support via live chat and email. This role primarily covers evenings, overnights, weekends, and holidays &mdash; critical to success for our community. You'll own customer issues end-to-end across account management, payments, marketplace withdrawals, shipping, and gameplay, while consistently hitting response time and quality targets.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Respond to live chats and emails within SLA windows and own cases through to resolution, following up proactively rather than waiting on customers to chase
  </li>
  <li>
   Troubleshoot account access issues, order and shipping status, and redemption and withdrawal flows with accuracy and efficiency
  </li>
  <li>
   Identify and escalate fraud, safety, and VIP situations using established playbooks, with sound judgment on when to escalate vs. resolve independently
  </li>
  <li>
   Recognize and document potential chargeback and payment dispute cases before they escalate to the processor
  </li>
  <li>
   Contribute to team knowledge by suggesting macros and help center articles, and surfacing recurring bugs, product gaps, and operational trends
  </li>
  <li>
   Maintain clean, accurate ticket tagging and case notes that support analytics, reporting, and seamless shift handoffs
  </li>
  <li>
   Deliver thorough shift handoff notes so incoming agents can pick up cases without losing context
  </li>
  <li>
   Manage a consistent case volume without sacrificing quality
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1&ndash;3 years in high-volume customer support, preferably in chat and email environments
  </li>
  <li>
   Demonstrated ability to meet SLA targets (first response and time-to-close) and maintain 80%+ CSAT consistently
  </li>
  <li>
   Strong written English (C1+) with the ability to adapt tone across customer types and situations, including de-escalation, conflict resolution, and sensitive conversations
  </li>
  <li>
   Comfortable managing multi-tab workflows with fast, accurate typing (50+ wpm)
  </li>
  <li>
   Hands-on experience with at least one modern support platform (Intercom, Zendesk, or Gorgias) and working familiarity with Notion, Slack, and basic spreadsheets
  </li>
  <li>
   Disciplined approach to data hygiene &mdash; consistent tagging, thorough case summaries, and strict SOP adherence
  </li>
  <li>
   Comfortable operating with a high degree of autonomy during low-supervision shifts (overnights, weekends, holidays) and confident making independent judgment calls within established guidelines
  </li>
  <li>
   Reliable and accountable with schedule commitments, particularly for non-traditional hours where coverage gaps have direct customer impact
  </li>
  <li>
   Patient and consistent in high-volume, repetitive work environments without a drop in quality or care
  </li>
  <li>
   Strong attention to detail, particularly in fraud spotting and payment troubleshooting, where small errors carry real consequences
   <br/>
   <br/>
  </li>
 </ul>
 Experience That Gives You an Edge
 <br/>
 <br/>
 <ul>
  <li>
   Background in gaming, collectibles, e-commerce, or marketplace platforms
  </li>
  <li>
   Experience supporting VIP or high-touch customer segments
  </li>
  <li>
   Working knowledge of payments, order fulfillment processes, and common fraud indicators, including chargeback and dispute recognition
  </li>
  <li>
   Familiarity with crypto and Web3 concepts &mdash; wallets, network fees, and eligibility logic
  </li>
  <li>
   Exposure to multi-regional compliance considerations across different customer bases
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Company Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   15 days of accrued PTO
  </li>
  <li>
   7 days of sick-leave
  </li>
  <li>
   10 paid company holidays
  </li>
  <li>
   Generous vision, dental, and health benefits, with 97% contribution to premiums for most medical plans
  </li>
  <li>
   401k Matching
   <br/>
   <br/>
  </li>
 </ul>
</div>


Support Specialist (Europe)

King County, WA

<div><div><div><h2 class="jobSectionHeader"><b>Summary</b></h2></div><br>
<p></p><div><br>
<p>The <b>Facilities Management Division</b> (FMD) is looking for a <b>Supervisor</b> <b>I</b> for the <b>Building Operations Section</b> (BOS). This position is responsible for performing the day-to-day administrative direction, operational management, and supervision of skilled, semi-skilled and unskilled trade workers for a facility and/or work group. The ideal candidate for this position will be forward-thinking and able to blend with a <i>very fun team</i>!</p><p><b>
WHO IS THE FACILITIES MANAGEMENT DIVISION?</b></p><p>
Through a workforce of over 300 dedicated employees, the FMD operates and manages the County's capital assets by developing and maintaining cost-conscious, sustainable, high-quality facilities, and environments.</p><p>
The Building Operations Section (BOS) of FMD maintains approximately 3 million square feet in facilities where King County provides regional services, including the King County Courthouse, District Courts, Maleng Regional Justice Center, Clark Child Family Justice Center, King County Administration Building, King County Detention Facilities, King County Animal Shelter, and several Public Health Facilities. Our facilities range in age from 1 to 100 years, with equipment such as boilers, chillers, DDC controls, ventilation fans, pumps and compressors, and fire/life/safety systems.</p><p><b>
COMMITMENT TO EQUITY AND SOCIAL JUSTICE</b></p><p>
As the only jurisdiction in the world named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from a</p><p>
We have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all &ndash; in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from vulnerable communities are incorporated into our emergency planning and public outreach efforts.</p><p>
Click here to learn more about King County's commitment to Equity, Racial &amp; Social Justice.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Job Duties</b></h2></div>
<p></p><div><p>The successful candidate will demonstrate skill and/or ability to:</p><ul><li>
Plan and schedule daily work tasks and assignments for skilled, semi-skilled and unskilled staff assigned to a building, group of buildings or multiple locations.</li><li>
Ensure staff is trained in proper procedures and/or implement training programs as directed.</li><li>
Conduct routine inspections for quality and quantity of work; monitor individual and group performance.</li><li>
Ensure compliance with all safety and health regulations; required inspection and maintenance is conducted on equipment; chemical supplies are stored and handled properly.</li><li>
Build strong, open communication with client/customers.</li><li>
Implement and monitor service level agreements and commitments.</li><li>
Supervise one or more trade staff for an assigned shift, including custodial, and/or other trades classifications in the daily maintenance of FMD owned and managed facilities.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Experience, Qualifications, Knowledge, Skills</b></h2></div>
<p></p><div><p><b>WE ARE LOOKING FOR CANDIDATES WHO HAVE:</b></p><ul><li>
Demonstrated supervisory experience managing staff involved in facility maintenance and building operations.</li><li>
Experience in developing and/or implementing safety programs, including demonstrated knowledge of Washington State or similar workplace safety laws and policies.</li><li>
Knowledge and skill in construction/maintenance cost estimating and experience in service level implementation and project contracting required.</li><li>
Demonstrated experience planning, scheduling, utilizing and coordinating a variety of skilled, semi-skilled and unskilled workers, and support staff to maintain a facility or other public works related infrastructure.</li><li>
Experience in developing or implementing training programs and processes used in building or public works management operations to include the development of Preventive Maintenance and work order programs, etc.</li><li>
Experience in making accurate decisions in emergency situations.</li><li>
Intermediate ability in operating computers and software programs including Microsoft suite and Office to include Word, Excel, Outlook, and PowerPoint.</li><li>
Skill in communicating effectively both orally and in writing with employees, peers, customers, and union representatives.</li><li>
Skills in resolving conflict, solving problems, collaborating and negotiating.</li><li>
Ability to work with a diverse work force who have varying levels of access to technology and communication channels.</li></ul><p><b>
DESIRABLE QUALIFICATIONS:</b></p><ul><li>
Knowledge and experience managing facility maintenance operations.</li><li>
Knowledge of government or public sector policies and procedures.</li><li>
Proficient with Computerized Maintenance Management Systems (CMMS) such as Maximo.</li><li>
Experience working in a unionized environment, administering collective bargaining contracts.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><p><b>APPLICATION PROCESS:</b></p><ul><li>
This exciting opportunity is open to all qualified applicants. An updated and thoroughly completed electronic King County application is required. A resume and/or cover letter is not required, although highly encouraged.</li><li>
The consideration process will include multiple interviews, and may also include a skills or knowledge assessment.</li><li>
Final appointment is contingent upon successfully passing a thorough fingerprint based federal and county background investigation, reference checks and a pre-employment physical exam.</li><li>
Candidates must possess a valid Washington State Driver&rsquo;s License and the ability to travel throughout King County in a timely manner.</li></ul><p><b><br>
POSITION INFORMATION:</b></p><ul><li>
This position is exempt from the provisions of the Fair Labor Standards Act and is not overtime eligible.</li><li>
The workweek is normally 40 hours, Monday through Friday, 1st shift. The specific schedule will be determined after the initial training period is complete.</li><li>
This position is represented by <b>PROTEC 17</b>, Professional and Technical Employees, Local 17-Supervisors.</li><li>
This position has been designated by department leadership as a <b>FIRST</b> <b>RESPONDER</b> in the event of a proclaimed emergency. Meaning this position has a role in emergency response and is responsible for the protection and preservation of life, property, evidence, environment and/or restoration of order.</li></ul><br>
For additional information or questions regarding this job posting, please contact Sarah McCauley at smccauley@kingcounty.gov.<p><b><br>
Forbes named King County as one of Washington State's best employers.</b></p><b>
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? </b><b>Come join the team</b><b> dedicated to serving one of the nation's best places to live, work and play.</b><br>
<p></p>
Guided by our &quot;True North&quot;, we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.<p></p><p><b><br>
King County is an Equal Employment Opportunity (EEO) Employer</b></p><p>
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.</p><p><b>
To Apply</b></p><p>
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.</p></div></div></div><p></p>

Supervisor I - FMD Building Operations

Amazon Web Services

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><p>
Are you a tech-savvy storyteller who can translate complex cloud solutions into compelling customer value? At AWS, we're seeking a Product Marketing Manager who can shape the future of cloud computing.
<br>
<br>
The Product Marketing Manager for Edge Networking, will have the opportunity to define and drive the marketing and go-to-market strategy for current and future, Edge Networking services. This will include driving launch activities, creating compelling content to help customers understand the use cases and value propositions, and building the right marketing programs to drive awareness, customer engagement, service adoption, and retention. The PMM for Edge Networking will also work with the engineering teams to shape the product vision and prioritize features.<br>
<br>
Key job responsibilities<br>
Partner with product management and GTM teams to develop portfolio-level strategy documents and guide AWS service prioritization<br>
Create and own positioning and messaging that clearly articulates value propositions to customers
<br>
Analyze and synthesize market data from multiple sources (including direct customer feedback) to identify product opportunities and shape portfolio strategy
<br>
Lead product launch strategies and associated plans, including naming, target audience definition, and marketing vehicles
<br>
Develop technical content including presentations, demonstrations, and reference architectures that educate customers on AWS offerings
<br>
Represent AWS as a technical evangelist in executive briefings, industry events, and analyst interactions
<br>
Drive field enablement strategies to support product launches, campaigns, and customer success<br>
Aligns with technical and business leaders on primary cloud and AI use cases for their specific ideal customer profiles; defines best practice architecture and services for each use case<br>
<br>
About the team<br>
About AWS<br>
Diverse Experiences<br>
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
<br>
<br>
Why AWS?<br>
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br>
<br>
Inclusive Team Culture<br>
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.<br>
<br>
Mentorship &amp; Career Growth<br>
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
<br>
<br>
Work/Life Balance<br>
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.<br>
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</p><h2 class="jobSectionHeader"><b>BASIC QUALIFICATIONS</b></h2><ul><li>Bachelor's degree or equivalent</li><li>5+ years of direct experience working with customers on cloud technology adoption</li><li>5+ years of hands-on experience with cloud architectures in technical domains (e.g., Networking, Analytics, Developer Tools, Compute, Databases, Generative AI)</li><li>Demonstrated experience creating technical content and delivering technical presentations to diverse audiences</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience bringing technology products to market in a fast-paced environment</li><li>MBA, or Master's degree</li><li>Track record of creating compelling technical demonstrations and reference architectures</li><li>Strong data analysis skills with ability to synthesize insights from multiple source</li><li>Experience presenting to executive-level audiences and industry analysts</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, CA, Santa Clara - 161,900.00 - 218,600.00 USD annually<br>
USA, WA, Seattle - 147,200.00 - 198,700.00 USD annually</div><p></p>

Tech Product Marketing Manager, AWS Edge Networking, AWS Global Infrastructure

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Amazon Web Services is seeking a results-driven Industry Marketing Manager to spearhead the development of our customer and events marketing strategy aligned to financial services, represented our owned events and industry sponsorships. This role combines strategic thinking with hands-on execution to drive measurable business outcomes by reaching existing and new customers across the industry.<br>
<br>
This role would own the overall event strategy for our most important events, customer engagement activities, and sit at the center of a cross functional team driving the launch and completion of these events. The person in this role will partner with internal teams such as product marketing, field marketing, business development, solutions architecture, sales, and event logistics. To be successful in this role, you will need to utilize exceptional project management skills to manage pre-event communication, event planning, and post-event follow-up to optimize lead generation opportunities. This highly motivated and extremely organized candidate must have experience planning complex in-person events, managing projects happening concurrently, possess exceptional written and verbal communication skills, be comfortable working with both internal and external customers at all levels, and have experience working with global stakeholders. This person will need to work effectively within a small team and think strategically, while also rolling up their sleeves and getting stuff done &ndash; no detail will be too small and they'll never say &quot;that's not my job&quot;. They&rsquo;ll obsess over details, display poise and sophistication in fast-moving situations, embrace ambiguity, and deliver results.<br>
<br>
Success Measures:<br>
<ul><li>Pipeline influence and revenue contribution from events</li><li>Engagement metrics and program ROI</li><li>Program execution quality and timeliness</li><li>Process improvement and best practice contributions</li></ul><br>
This role travels up to 20-30% of its time, including internationally.<br>
<br>
AWS Marketing leads the charge in cloud innovation, inspiring and empowering customers and partners to unlock their cloud potential. We shape AWS's industry perception through compelling narratives that demonstrate our leadership in AI and transformative solutions, while driving customer growth across our vast service portfolio. Our team delivers personalized, connected experiences that foster AWS adoption across diverse industries, continuously adapting our strategy to stay ahead in our digital-first world. Join our forward-thinking team to shape the future of cloud computing, contributing to strategic initiatives that respond to evolving technology, industry, and customer requirements. You'll collaborate globally to translate complex technology into clear, valuable solutions, creating impactful programs that drive AWS's growth in an inclusive, collaborative environment where diverse perspectives and bold thinking thrive.<br>
<br>
Key job responsibilities<br>
<ul><li>Strategic Event Planning and Execution: Develop and maintain an events roadmap that integrates seamlessly with marketing and organizational goals.</li><li>Project Management: Oversee all aspects of event, supported by the AWS Events Team.</li><li>Stakeholder Communication: Serve as the primary point of contact for internal stakeholders, ensuring clear and effective communication.</li><li>Tactical Excellence: Maintain an acute attention to detail while managing the broad strategic vision, ensuring flawless execution of event-related activities.</li><li>Data-Driven Reporting: Deliver comprehensive post-event reports, offering a data-driven analysis of opportunities developed and influenced. This includes attribution analysis to understand the impact of each event on lead generation and conversion.</li><li>Materials Packaging: Coordinate the design, production, and distribution of event materials, ensuring they are of high quality, align with brand standards.</li><li>Continuous Improvement: Utilize feedback and analytics to recommend and implement improvements for future events, aiming for innovation in how we present our brand and engage with our audience.</li><li>Customer Advocacy: Deliver relevant case studies in various formats for use by marketing and sales; align with stakeholders on needs; guide customer speakers; write, gain approval, and track submissions of abstracts for calls for speakers; maintain relationships with organizations to position AWS preferred customer speakers at events.</li></ul></div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>6+ years of professional non-internship marketing experience</li><li>7+ years of developing and managing acquisition marketing or channel programs experience</li><li>Experience using data and metrics to drive improvements</li><li>Experience building, executing and scaling cross-functional marketing programs</li><li>Experience developing and executing campaigns across a multitude of timezones and languages</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience driving direction and alignment with large cross-functional teams and agency partners</li><li>Experience designing and executing joint marketing plans with strategic alliance partners with global footprint</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, NY, New York - 130,000.00 - 185,000.00 USD annually<br>
USA, WA, Seattle - 118,200.00 - 160,000.00 USD annually</div><p></p>

Industry Marketing Manager, Financial Services, AWS Industry Marketing

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