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f&b operations manager

Marriott International

Managing Day-to-Day Operations
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Leading Food and Beverage Team
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Ensures and maintains the productivity level of employees.
Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
Ensures compliance with all applicable laws and regulations.
Ensures compliance with food handling and sanitation standards.
Ensures staff understands local, state and Federal liquor laws.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Establishes guidelines so employees understand expectations and parameters.
Monitors alcohol beverage service in compliance with local laws.
Ensuring Exceptional Customer Service
Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
Empowers employees to provide excellent customer service.
Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
Handles guest problems and complaints.
Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
Ensures corrective action is taken to continuously improve service results.
Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).
Managing and Conducting Human Resource Activities
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
Ensures employees are treated fairly and equitably. Strives to improve employee retention.
Ensures employees receive on-going training to understand guest expectations.
Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
Strives to improve service performance.
Ensures recognition is taking place across areas of responsibility.
Additional Responsibilities
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Assists servers and hosts on the floor during meal periods and high demand times.
Recognizes good quality products and presentations.
Supervises daily shift operations in absence of Assistant Restaurant Manager.
Oversees the financial aspects of the department including purchasing and payment of invoices.

F&B Operations Manager

Client of Hire Lebanese

Job Vacancy: Assistant Operations Manager F&amp;B Location: UAE-Dubai Employment Type: Full-time We are looking for a dynamic and experienced Assistant Operations Manager to join our team in the Food &amp; Beverage sector. The ideal candidate will support the Operations Manager in ensuring smooth daily operations, maintaining high service standards, and driving overall business performance. Key Responsibilities: Supervise daily restaurant and outlet operations to ensure quality and efficiency. Monitor staff performance and provide coaching and training when needed. Maintain excellent customer service and handle customer feedback professionally. Ensure compliance with health, safety, and hygiene regulations. Assist in inventory management, cost control, and ordering. Support in planning and executing operational strategies to meet business goals. Prepare daily/weekly reports and support the Operations Manager in decision-making. Qualifications &amp; Skills: Minimum 2 3 years of experience in a managerial role in F&amp;B. Strong leadership, communication, and organizational skills. Ability to work under pressure and solve problems quickly. Knowledge of F&amp;B operations, health, and safety standards. Fluency in English and Arabic; French is a plus. Why Join Us: Competitive salary and benefits. Opportunities for growth and career development. Dynamic and supportive work environment.

Assistant Operations Manager F&B

KERZNER INTERNATIONAL LIMITED

Assistant Manager, Revenue - Restaurant Performance Optimisation ( 13769 ) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests expectations at every possible turn. Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it s our passion. About the role We are looking for an Assistant Manager, Restaurant Performance Optimisation, to oversee and optimise restaurant inventory based on seasonality, demand and strategies defined by the revenue and F&amp;B teams. You will ensure full technical understanding and optimal use of dining reservations platforms, F&amp;B BI tool and financial reporting, and understand the dynamics of each restaurant, including the customer profile, booking patterns, booking journey and menu selection. You will also attend daily briefings with revenue management to discuss selling strategies, business on the books, booking patterns and availability opportunities, plus conduct twice a day availability checks on all distribution channels (brand website, mobile app, third party sites). Another important aspect of this role will be to communicate daily selling strategies to restaurant reservations to drive bookings into need periods and available venues and time slots, while monitoring restaurant reservation performance KPIs. About you The ideal candidate will have demonstratable analytical and problem-solving skills, a minimum of 1-2 years within an F&amp;B operations role, and a passion for analytics. You will also have a bachelor s degree in hospitality management, or any financial qualification is preferably required, and advanced Microsoft Office (especially Excel). Knowledge with Simphony, Hyperion, table management systems, or knowledge of Mymicros and Avero or other F&amp;B analytics software is also preferred.

Assistant Manager, Revenue

Mandarin Oriental Hotel Group

Based at the Mandarin Oriental Jumeira Dubai, the Assistant F&amp;B Revenue Manager is responsible for driving revenue growth and operational efficiency across all food and beverage outlets through strategic planning, collaboration, performance analysis, pricing and reservation management, as well as guest experience optimization.

As Assistant F&amp;B Revenue Manager, you will be responsible for the following duties:
<ul>
<li>Develop and implement strategies to optimize revenue across all food and beverage outlets, including restaurants, bars, and catering services.</li>
<li>Collaborate with F&amp;B Sales Manager and Events Team</li>
<li>Monitor and analyze revenue performance, comparing actuals to forecasts and budgets, and take corrective action as necessary to meet or exceed targets.</li>
<li>Collaborate with the Sales and Marketing team to create promotional campaigns that drive traffic and increase revenue.</li>
<li>Ensure pricing strategies for menu items and events are aligned with market trends and business objectives.</li>
<li>Maximize profitability through effective management of menu pricing, special events, and package offerings.</li>
<li>Oversee the daily operations of reservations for all food and beverage outlets, ensuring accurate and timely booking of tables, events, and special requests.</li>
<li>Maintain and update the reservation system to ensure accurate availability, guest preferences, and requests.</li>
<li>Manage VIP guest reservations and special event bookings, ensuring personalized service and satisfaction.</li>
<li>Coordinate with other departments to ensure smooth guest experiences, particularly during peak times and special events.</li>
<li>Monitor reservation trends and guest flow to adjust staffing levels and seating arrangements for optimal service.</li>
<li>Lead, train, and develop the Food and Beverage Reservations team, fostering a high-performance culture focused on guest satisfaction and revenue growth.</li>
<li>Prepare and analyze weekly, monthly, and quarterly reports on food and beverage revenue, reservations, and market trends to provide actionable insights.</li>
<li>Conduct regular revenue forecasting and budget reviews</li>
<li>Present findings to senior management and provide recommendations for improvements or adjustments to business strategies.</li>
<li>Ensure that all guest interactions with the reservations team are handled professionally, ensuring a positive experience from booking to post-dining feedback.</li>
<li>Resolve any guest concerns or issues related to reservations, dining experiences, or billing, ensuring quick and effective soluteons.</li>
<li>Adjust pricing, offerings, and reservations policies as necessary based on market changes.</li>
<li>Conduct market research to identify trends, competitors, and new opportunities for revenue growth.</li>
<li>Regularly review competitors' offerings, pricing strategies, and promotional efforts to ensure the business remains competitive.</li>
<li>Troubleshoot system issues and liaise with the IT department to resolve technical problems.</li>
</ul>

Assistant F&B Revenue Manager

Azadea

- Supervise the food preparation and presentation process, check the quantity and quality of displayed items, and take necessary actions to ensure high-quality meals are produced. 
 - Manage all restaurant operations, including overseeing opening and closing procedures, conducting maintenance checks, managing shifts, and coordinating with the purchasing department. 
 - Monitor the team's performance, oversee the restaurant's set targets, ensure work is completed to standards of productivity, quality, and timeliness, and reward the team accordingly. 
 - Execute various customer service activities, including handling complaints, addressing complex queries, and investigating and resolving customer problems. 
 - Execute comprehensive assessments and evaluations of displayed items to ensure both quantity and quality meet specified standards, taking appropriate actions as needed. 
 - Follow the organization s Health, Safety, and Environment (HS&amp;E) policies, procedures, and mandatory instructions to identify and mitigate risks, safeguarding the environment and the wellbeing of oneself and others. 
 - Monitor daily F&amp;B costs, oversee budget alignment with the management team, and optimize inventory and pricing strategies accordingly. 
 - Record all invoices in accordance with company policy. 
 LANGUAGE &amp; TECHNICAL SKILLS 
 Language Proficiency 
 - Fluency in English. 
 - Fluency in Arabic is a plus. 
 Technical Skills 
 - Proficiency in MS Office. 
 EDUCATION 
Bachelor s degree in Food and Beverage, or Hospitality Management, or a related field. 
 EXPERIENCE 
 General Experience 
Four to six years of experience in F&amp;B Operations, or a similar role. 
 Managerial Experience 
One year of experience in a managerial role. 
 BEHAVIORAL COMPETENCIES 
 Customer Focus 
Builds strong customer relationships and delivers customer-centric solutions. 
 Directs Work 
Provides direction, delegating, and removing obstacles to get work done. 
 Drives Results 
Consistently achieves results, even under tough circumstances. 
 Communicates Effectively 
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. 
 Situational Adaptability 
Adapts approach and demeanor in real time to match the shifting demands of different situations.

Assistant Restaurant Manager

MGRMC

Overview Architect the Next Generation of Culinary DestinationsOur client, a soon-to-open landmark hotel in Dubai, is searching for a Pre-Opening F&B Strategist to conceptualize and operationalize the entire food and beverage landscape. This is a rare opportunity for a creative strategist to build a world-class F&B portfolio from the ground up. Responsibilities <ul><li>Lead the conceptualization and development of all hotel F&B outlets, from high-volume all-day dining to signature specialty restaurants, lounges, and nightlife venues.</li><li>Conduct comprehensive market analysis to identify gaps, trends, and opportunities within the competitive Dubai F&B scene.</li><li>Develop detailed business plans, financial projections (budgets, P&L, feasibility studies), and unique selling propositions for each concept.</li><li>Lead the recruitment of key culinary and service talent, including Executive Chefs and Outlet Managers.</li><li>Oversee menu engineering, kitchen and restaurant design in collaboration with architects, and supplier contract negotiations.</li><li>Create and implement the pre-opening budget, marketing strategy, and training programs for the entire F&B division.</li></ul> Qualifications <ul><li>A minimum of 10 years of progressive F&B leadership experience, with a proven track record in pre-opening roles for luxury hotels or renowned restaurant groups.</li><li>Exceptional financial and business acumen, with experience managing multi-outlet P&Ls and large pre-opening budgets.</li><li>A visionary with a deep understanding of global culinary trends, particularly in the Middle East market.</li><li>Outstanding leadership and recruitment skills, with the ability to attract top-tier talent.</li><li>Strong project management skills to coordinate between departments, designers, and contractors.</li><li>A creative entrepreneur with a strategic mind.</li></ul> What Our Client Offers <ul><li>A defining career opportunity to create a legacy F&B portfolio.</li><li>An executive-level, tax-free compensation package with performance-based incentives.</li><li>Full relocation support and luxury accommodation.</li><li>The creative freedom and budget to bring visionary concepts to life.</li></ul>We appreciate all applicants; however, only those selected for an interview will be contacted.

Pre-Opening F&B Strategist

SR&B Trading LLC

Job Summary:The Operations and Administration Manager oversees the daily operations, administrative functions, and overall performance of the food and beverage outlet. This role ensures smooth workflow across all departments, optimizes operational efficiency, maintains high service standards, and supports the business&rsquo;s profitability and growth objectives.Operations Management:<ul><li>Oversee day-to-day operations of the food and beverage outlet to ensure smooth service and customer satisfaction.</li><li>Monitor product quality, presentation, hygiene, and safety standards as per company and regulatory requirements.</li><li>Supervise procurement, inventory control, and supplier coordination to ensure cost-effective operations.</li><li>Implement and maintain standard operating procedures (SOPs) across kitchen, service, and administrative areas.</li><li>Coordinate with the kitchen and service teams to optimize workflow and minimize delays or wastage.</li></ul>Administration &amp; Coordination:<ul><li>Manage administrative functions including documentation, staff scheduling, payroll coordination, and internal reporting.</li><li>Prepare and analyze operational reports, sales summaries, and expense tracking for management review.</li><li>Ensure compliance with local health, safety, and licensing regulations.</li><li>Handle correspondence, filing, and record-keeping for audits and business operations.</li></ul>Financial &amp; Resource Management:<ul><li>Assist in budgeting, forecasting, and cost control initiatives to achieve profitability targets.</li><li>Track daily sales, petty cash, and expenses; ensure accurate financial documentation.</li><li>Negotiate with vendors and service providers for better pricing and service quality.</li></ul>Team Leadership:<ul><li>Supervise and motivate staff to maintain performance standards and positive workplace culture.</li><li>Conduct training and performance evaluations to ensure staff competency and growth.</li><li>Manage recruitment and onboarding processes for new employees as required.</li></ul>Customer Service &amp; Quality Assurance:<ul><li>Address customer feedback, resolve complaints, and ensure consistent service excellence.</li><li>Monitor and improve customer satisfaction through staff coaching and process improvements.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Business Administration, Hospitality Management, or related field.</li><li>Minimum 1&ndash;2 years of experience in operations or administrative management within the F&amp;B industry.</li><li>Strong leadership, organizational, and multitasking abilities.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in MS Office (Excel, Word, Outlook) and POS/inventory software.</li><li>Knowledge of food safety and hygiene regulations.</li><li>Valid UAE Driving License with Own Car</li></ul>Reporting To:Owner / General ManagerWork Environment:Fast-paced food and beverage outlet with frequent interaction with customers, suppliers, and staff.Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthExperience:<ul><li>Operation Manager: 3 years (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>Willingness to travel:<ul><li>100% (Preferred)</li></ul>Expected Start Date: 01/11/2025

Operations and Administration Manager – Food & Beverage

Explore 6227+ F&b operations manager in Dubai this November. Find roles across top companies and apply now to boost your career.