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facilities director

Emdad By Elm

<div>
 
 
 Job Title
 
 
 
 Director of Estate and Facility Management
 
 
 
 
 
 
 
 
 
 Department
 
 : Shared Services
 
 
 
 Section
 
 : Operations
 
 
 
 Unit
 
 : Estate and Facility Management
 
 
 
 Reporting to
 
 : Sr. Director of Shared Services
 
 
 
 
 
 
 Project Overview:
 
 
 
 Join a team dedicated to a landmark national museum project in Riyadh, Saudi Arabia. We are creating a flagship cultural institution that will showcase the cultures of the world. The project is a key contributor to the Kingdom's Vision 2030 goals, advancing the nation's cultural and creative sectors. This is a unique opportunity to contribute to a project of national significance and global impact.
 
 
 
 
 
 
 Job Purpose:
 
 
 
 
 
 
 The Director of Estate and Facility Management is responsible for the integrity, safety, and seamless operation of the museum&rsquo;s physical environment. The role encompasses building services, technical systems, environmental controls, and collaboration with the Director of Security to ensure a secure, efficient, and welcoming space for visitors, staff, and collections. This position is vital to the psychological and operational wellbeing of the institution, upholding the museum&rsquo;s standards of care, trust, and excellence through immaculate facility upkeep. The successful candidate will have deep experience in complex facility operations, a strong commitment to sustainability, and a proactive mindset for both strategic planning and daily problem-solving. In short, the job holder will ensure a welcoming, resilient, and exemplary Museum&rsquo;s environment.
 
 
 
 
 
 
 
 
 
 Roles and Responsibilities:
 
 
 
 
 Strategy and Plan
 
 
 <ul>
 <li>
 Align facilities strategies with museum&rsquo;s broader mission and growth plans.
 </li>
 <li>
 Contribute to the museum&rsquo;s long-term physical infrastructure and sustainability goals.
 </li>
 </ul>
 
 
 
 
 
 Budget Management
 
 
 <ul>
 <li>
 Develop, manage, and monitor the Facility Management budget in collaboration with the Finance Department
 </li>
 </ul>
 
 
 
 
 
 Policies, Processes, and Procedures
 
 
 <ul>
 <li>
 Establish and enforce health, safety, and environmental protocols.
 </li>
 <li>
 Implement operational standards and maintenance schedules in accordance with museum regulations.
 </li>
 </ul>
 
 
 
 
 
 Functional Accountabilities
 
 
 <ul>
 <li>
 Oversee and manage the daily operations of the museum's facilities, ensuring optimal functionality, safety, and aesthetics.
 </li>
 <li>
 Supervise the development, implementation, and monitoring of budgetary expenditures related to facilities management, ensuring alignment with overall organizational financial objectives.
 </li>
 <li>
 Ensure the conduction of regular assessments of the museum's infrastructure and systems to identify areas for maintenance, improvement, and sustainable practices.
 </li>
 <li>
 Collaborate with curatorial, education, and visitor services teams to optimize space usage for exhibitions, events, and educational programs.
 </li>
 <li>
 Lead and mentor a dedicated facilities team, promoting professional development and adherence to best practices in facilities management.
 </li>
 <li>
 Serve as the primary contact for all facilities-related inquiries, resolving issues promptly and maintaining a high level of customer service.
 </li>
 <li>
 Coordinate with external contractors and service providers for specialized maintenance and repair projects, ensuring quality and compliance with institutional standards.
 </li>
 <li>
 Lead the development and enforcement of health, safety, and environmental policies to ensure a safe and compliant working environment for staff and patrons.
 </li>
 <li>
 Innovate and implement strategies to improve energy efficiency and sustainability within the museum&rsquo;s facilities operations.
 </li>
 <li>
 Oversee the preparation of detailed reports and presentations for senior management and board meetings regarding facilities performance metrics, risks, and strategic recommendations.
 </li>
 </ul>
 
 
 
 
 
 Stakeholder Management
 
 
 <ul>
 <li>
 Liaise with internal teams to optimize space for exhibitions and events.
 </li>
 <li>
 Manage vendor relationships and coordinate with contractors for specialized services.
 </li>
 </ul>
 
 
 
 
 
 People Management
 
 
 <ul>
 <li>
 Live by MoWC values, ethical standards, and governance
 </li>
 <li>
 Manage and support team members in performing their tasks in line with established policies and procedures.
 </li>
 <li>
 Guide, mentor, and develop the Estate &amp; Facility Management teams to ensure continuous growth and achievement of functional objectives.
 </li>
 <li>
 Set clear performance goals, provide regular feedback, and support professional development through coaching and formal evaluations.
 </li>
 <li>
 Delegate authority appropriately to empower team members and encourage accountability
 </li>
 <li>
 Contribute to workforce planning, recruitment, and performance management while promoting employee engagement and motivationtivation.
 </li>
 <li>
 Foster a high-performance, inclusive, and collaborative work culture aligned with the museum&rsquo;s values.
 </li>
 <li>
 Promote innovation and contribute to a positive, inspiring, and diverse workplace.
 </li>
 <li>
 Maintain high personal standards and ensure excellence across the section.
 </li>
 </ul>
 
 
 
 
 
 Job Qualifications and Requirements
 
 
 
 
 Knowledge and Experience
 
 
 <ul>
 <li>
 Minimum of 8 years&rsquo; experience in facilities or property management, preferably in a cultural setting.
 </li>
 <li>
 Strong knowledge of building systems, codes, and sustainability practices.
 </li>
 </ul>
 
 
 
 
 
 Education and Certifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Facilities Management, Engineering, or related field (master&rsquo;s preferred).
 </li>
 <li>
 Relevant certifications in safety, building operations, or project management preferred.
 </li>
 </ul>
 
 
 
 
 
 Personal capabilities and qualifications
 
 
 <ul>
 <li>
 Exceptional project management skills with a track record of successfully completing multiple, concurrent projects on time and within budget.
 </li>
 <li>
 Advanced analytical skills, capable of evaluating complex issues and providing strategic solutions in facilities management.
 </li>
 <li>
 Proficient in the use of facility management software and technologies to streamline operations and improve efficiency.
 </li>
 <li>
 Strong negotiation and vendor management skills, with experience in contract procurement and administration.
 </li>
 <li>
 Excellent written and verbal communication skills, with the ability to convey technical information to diverse audiences clearly and effectively.
 </li>
 <li>
 High emotional intelligence and strong leadership capabilities to motivate and guide a diverse workforce.
 </li>
 <li>
 Innovative mindset with a passion for enhancing visitor experiences through effective facilities management practices
 </li>
 <li>
 Deep commitment to diversity, equity, accessibility, and inclusion within the facilities management framework.
 </li>
 </ul>
</div>

Director of Estate and Facility Management

MOZN

<div>
 
 About Mozn
 
 
 
 MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.
 
 
 We&rsquo;re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence. Our culture is built on the relentless pursuit of excellence and meaningful impact.
 
 
 If you&rsquo;re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises.
 
 
 
 About The Role
 
 
 
 We are seeking a Facilities Manager to join our team. This role is responsible for owning the Facilities operations, and day to day management of our physical workplaces. This includes daily operation of office environments, managing facilities services, and supporting a productive, safe, and create great place to work and improve overall workplace experience. You&rsquo;ll balance vendor coordination, space planning, maintenance oversight, health and safety compliance, and employee support.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Own day-to-day workplace and facilities operations across all locations, ensuring offices are safe, efficient, and employee-centric
 </li>
 <li>
 Plan and scale facilities operations in line with business growth and workforce needs
 </li>
 <li>
 Ensure high standards of building, equipment, and workplace systems maintenance with minimal business disruption
 </li>
 <li>
 Lead preventive and reactive maintenance programs (Hard FM including MEP, HVAC, F&amp;FE, FAS, and FF) through third-party vendors
 </li>
 <li>
 Manage on-site service providers and vendors, driving service quality, SLAs, and continuous improvement
 </li>
 <li>
 Deliver a comfortable, productive, and engaging workplace environment (comfort, cleanliness, ergonomics, and functionality)
 </li>
 <li>
 Act as the primary point of contact for employees on workplace-related support and service requests
 </li>
 <li>
 Own workplace safety, wellbeing, and emergency preparedness programs
 </li>
 <li>
 Ensure compliance with local health, safety, and building regulations; lead audits and corrective actions
 </li>
 <li>
 Partner with People, IT, and business teams to support collaboration, hybrid work, and office utilization
 </li>
 <li>
 Use employee feedback and data to continuously improve workplace experience and operations
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Technical Diploma or bachelor's degree in civil, MEP, HVAC or related trades.
 </li>
 <li>
 Minimum of 9-10 years of relevant experience overseeing office facilities maintenance and coordinating with external contractors, preferably in a multicultural office environment.
 </li>
 <li>
 Preferably a Saudi national, or a candidate based in Saudi Arabia with strong Arabic reading and speaking skills.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Working knowledge of inspection and approval processes for commercial office facilities (requirements from Civil Defence, Municipality, etc.).
 </li>
 <li>
 Extensive experience with MS Office Suite and similar platforms.
 </li>
 <li>
 Certifications (Preferred): First aid/fire warden certification, other facilities management certifications (FMP, IWFM) are a plus but not mandatory.
 </li>
 </ul>
</div>

Facilities Manager

National Medical Care

<div>
 
 
 
 Job Summary
 
 
 
 
 
 
 
 Responsible for the organization, direction, planning and implementation of Operation Services Division (OSD) program, to assure that all hospital and housing Support Services is in order in accordance to established Hospital Policies and Procedures.
 
 
 
 
 
 
 
 Major Duties and Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 Ensures through his actions, either directly or indirectly, that a superior quality of medical treatment, compassion and understanding is given to every patient served at the Riyadh National Hospital.
 </li>
 <li>
 Provides leadership and guidance to all department section.
 </li>
 <li>
 Develops implements and monitors annual budget of OSD.
 </li>
 <li>
 Develops implements and evaluates goals and objectives of OSD.
 </li>
 <li>
 To establish standard for OSD and its staff in accordance with established hospital policies and procedures.
 </li>
 </ul>
 
 &middot; Inspects and evaluates the condition of the hospital building and recommends changes.
 
 <ul>
 <li>
 Submits monthly report to Hospital Administration and any additional reports as required.
 </li>
 <li>
 Plans work schedules to ensure adequate services for all Department activities.
 </li>
 <li>
 Analyzes and appraises the performance of Department staff annually.
 </li>
 <li>
 Develops a quality plan for procedures and projects and analyzes the outcome based on JCIA standards.
 </li>
 <li>
 Develops and implements a hospital-wide Preventive Maintenance program.
 </li>
 <li>
 Attends meetings as required and participates in and chairs committees as requested.
 </li>
 <li>
 Develops and implements a hospital-wide Safety Program based on OSHA and JCIA standards including drills for emergency preparedness and conduct regular fire safety drills, and monitor appropriate infection control to all Department related issues.
 </li>
 <li>
 Supervises contractors for maintenance programs and reports outcome to hospital administration.
 </li>
 <li>
 Administers the preparation and management of the operating budget for SSD as directed.
 </li>
 <li>
 Prepares periodical report to contain data analysis and recommendation for improvement to administration.
 </li>
 <li>
 Directs on-going education program for staff.
 </li>
 </ul>
 
 &middot; Performs other applicable tasks and duties assigned within the realm of the employee&rsquo;s knowledge, skills and abilities.
 
 
 &middot; Plan, schedule and direct the work of the department&rsquo;s staff to meet the hospital objectives.
 
 
 &middot; Recommend criteria for selecting the department's or service&rsquo;s professional staff and choose or recommend individuals who meet those criteria.
 
 
 &middot; Participate in the recruitment process in his/her department by updating the departmental staffing plan on an annual basis, reviewing credentials of job applicants and recommending hiring.
 
 
 &middot; Provide orientation and training for all staff of the duties and responsibilities for the department or service to which they are assigned.
 
 
 &middot; Establish, implement and maintain continuing professional development programs.
 
 
 &middot; Assure that a regular and systematic monitoring and evaluation of the quality and appropriateness of services rendered within the service is carried out through designated quality assurance mechanisms.
 
 
 &middot; Responsible to monitor and maintain staff performance, by developing annual performance evaluations to test the employees&rsquo; competencies and by suggesting training needs and career objectives for employees in the coming years.
 
 
 &middot; Participate in creating the policies and procedures necessary to carry out the mission
 
 
 &middot; Implement Policies and Procedures of the Hospital as well as Rules and Regulations of relevant Government and Health Care Authorities.
 
 
 &middot; Recommend space, medical technology, equipment, staffing, and other resources needed by the department or service and have a process in place to respond to shortages.
 
 
 &middot; Assist in preparation of any required budget reports.
 
 
 &middot; Chair all departmental meetings or appoint a designee to chair meetings in his absence.
 
 
 &middot; Ensures performance measurement and improvement of the outcomes of the department.
 
 
 &middot; Responsible for the motivation and the inspiration of the department staff.
 
 
 
 
 
 
 
 
 
 
 Reporting to
 
 
 
 
 
 
 
 &middot; VP- Engineering &amp; Facility Management
 
 
 
 
 
 
 
 Supervisory Level
 
 
 
 
 
 
 
 &middot; Chief Engineer
 
 
 &middot; Safety Manager
 
 
 &middot; Security Manager
 
 
 &middot; Housing, Recreation &amp; Transportation Manager
 
 
 &middot; Environment Coordinator
 
 
 &middot; Housekeeping Coordinator
 
 
 &middot; General Services Coordinator
 
 
 &middot; Dietary Services Coordinator
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 
 &middot; Must have Diploma in Management
 
 
 &middot; Preferably BS in Management, Hospital Administration, MS/BS in Mechanical Engineering, Electrical, Electronics &amp; Communication, Biomedical Engineering.
 
 
 &middot; Minimum of ten (10) years post graduate experience in large health care organizations, recent managerial experience.
 
 
 &middot; Ten (10) years post graduate experience in support services position.
 
 
 &middot; Excellent interpersonal communication skills, fluent in English.
 
 
 &middot; Competent Managerial and working knowledge of computer systems.
 
 <ul>
 <li>
 Seniority Level
 </li>
 <li>
 Director
 </li>
 <li>
 Industry
 </li>
 <li>
 Hospitals and Health Care
 </li>
 <li>
 Employment Type
 </li>
 <li>
 Full-time
 </li>
 <li>
 Job Functions
 </li>
 <li>
 Health Care Provider
 </li>
 <li>
 Skills
 </li>
 <li>
 English
 </li>
 <li>
 Communication
 </li>
 <li>
 Interpersonal Communication
 </li>
 <li>
 Operating Budgets
 </li>
 <li>
 Support Services
 </li>
 <li>
 Performance Measurement
 </li>
 <li>
 Facilities
 </li>
 <li>
 Hospital Management
 </li>
 <li>
 Computerized
 </li>
 </ul>
</div>

Head of Facility Management & Maintenance

Confidential

<div>
 
 As an assistant facility manager, you will be responsible for helping the Facility Manager in overseeing day-to-day operations, ensuring a safe and well-maintained environment, and coordinating various aspects of facility management.
 
 
 
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 
 
 
 Procurement and Inventory Management
 
 
 <ul>
 <li>
 Handle procurement processes to maintain inventory levels and ensure monthly stock count.
 </li>
 <li>
 Market visits for price evaluation &amp; analysing data by keeping track of market dynamics.
 </li>
 <li>
 Ensure timely conversion of PR to PO to GRN.
 </li>
 <li>
 Liaison with requisitioner department for forecasted demand.
 </li>
 <li>
 Ensure vendors follow ups, rate negotiations, and offer comparatives.
 </li>
 <li>
 Ensure accurate records of store items, managing stock levels, and replenishing supplies.
 </li>
 <li>
 Coordinate with finance to process invoices and track expenses related to procurement.
 </li>
 </ul>
 
 
 Facilities Management
 
 
 <ul>
 <li>
 Oversee the maintenance and security of office facilities, ensuring a safe and productive work environment.
 </li>
 <li>
 Conduct regular inspections to identify maintenance needs and address them promptly.
 </li>
 <li>
 Fleet management
 </li>
 <li>
 Travel management
 </li>
 <li>
 Supervise housekeeping operations.
 </li>
 <li>
 Supervise maintenance of equipment.
 </li>
 <li>
 Supervise fit out contractors.
 </li>
 <li>
 Liaison with the government authorities and landlords.
 </li>
 <li>
 Arrangement of inhouse and external meetings/events
 </li>
 <li>
 Implement Safety and security protocols, safety drills.
 </li>
 <li>
 Ensure timely repair and maintenance of offices, furniture/fixtures, and machines/equipment.
 </li>
 <li>
 Execute contracts &amp; SLAs wherever required.
 </li>
 <li>
 Handel office supplies, and equipment inventory.
 </li>
 <li>
 Serve as a point of contact for internal and external queries, redirecting them appropriately.
 </li>
 </ul>
 
 
 Financial Oversight
 
 
 <ul>
 <li>
 Support budget planning and monitoring for facility and administrative operations.
 </li>
 <li>
 Identify cost-effective solutions and contribute to cost-saving initiatives.
 </li>
 <li>
 Maintain accurate financial records and generate reports as required.
 </li>
 <li>
 Health And Safety Compliance
 </li>
 <li>
 Ensure compliance with health, safety, and environmental regulations.
 </li>
 <li>
 Participate in risk assessments, maintain records, and assist in emergency preparedness.
 </li>
 <li>
 Coordinate and participate in training sessions on safety protocols and emergency procedures.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 QUALIFICATIONS, EXPERIENCE, KNOWLEDGE, SKILLS
 
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Graduate preferably in Management &amp; Engineering
 </li>
 <li>
 Relevant Experience
 </li>
 </ul>
 
 
 Experience
 
 
 <ul>
 <li>
 3-4 years of work experience in facility management or similar role
 </li>
 </ul>
 
 
 Knowledge
 
 
 <ul>
 <li>
 Proficient in ERP and Excel
 </li>
 <li>
 Knowledge of industry standards, regulations, and best practices in FM.
 </li>
 </ul>
 
 
 Skills
 
 
 <ul>
 <li>
 Excellent negotiating skills to negotiate the terms of lease agreement with landlord, cost negotiation/rationalisation with potential suppliers.
 </li>
 <li>
 High communication and influencing skills.
 </li>
 <li>
 Good Analytical and problem-solving skills
 </li>
 <li>
 Swift and economical Decision-making skills
 </li>
 <li>
 The ability to lead and manage teams and projects
 </li>
 </ul>
 
 
</div>

Facilities Coordinator

Bayut KSA - بيوت السعودية

<div>
 
 Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 Bayut in Saudi is an integral part of the Dubizzle Group and is now looking to hire an experienced Facility Supervisor who will be responsible for ensuring the smooth operation of our facilities and providing comprehensive administrative support. Also, to oversee facility maintenance, manage administrative tasks, support procurement and foster a conducive work environment.
 
 
 
 In this role you will:
 
 
 
 
 Facility Management:
 
 
 
 ● Oversee day-to-day facility operations, including maintenance, repairs, and space utilisation;
 
 
 ● Coordinate with vendors, contractors, and service providers for facility-related tasks;
 
 
 ● Conduct regular inspections to identify maintenance needs and address them promptly;
 
 
 ● Develop and implement strategies to optimise facility operations and ensure workplace safety.
 
 
 
 Vendor Management
 
 
 
 ● Identify and evaluate potential suppliers, negotiate contracts, and manage vendor relationships to secure favourable terms and pricing.
 
 
 
 Procurement and Inventory Management:
 
 
 
 ● Handle procurement processes to maintain inventory levels and ensure monthly stock count;
 
 
 ● Track assets: Handing over, taking over of assets for new joiners /leavers;
 
 
 ● Ensure accurate records of store items, managing stock levels, and replenishing supplies;
 
 
 ● Coordinate with finance to process invoices and track expenses related to procurement.
 
 
 
 Administrative Support:
 
 
 
 ● Assist in administrative tasks, including managing correspondence, scheduling, and record-keeping;
 
 
 ● Handle office supplies, equipment inventory, and procurement processes efficiently;
 
 
 ● Support the development and implementation of administrative policies and procedures;
 
 
 ● Serve as a point of contact for internal and external queries, redirecting them appropriately.
 
 
 
 Health and Safety Compliance:
 
 
 
 ● Ensure compliance with health, safety, and environmental regulations;
 
 
 ● Participate in risk assessments, maintain records, and assist in emergency preparedness;
 
 
 ● Coordinate and participate in training sessions on safety protocols and emergency procedures.
 
 
 
 Financial Oversight:
 
 
 
 ● Support budget planning and monitoring for facility and administrative operations;
 
 
 ● Identify cost-effective solutions and contribute to cost-saving initiatives;
 
 
 ● Maintain accurate financial records and generate reports as required.
 
 
 
 
 Requirements
 
 
 
 
 
 Qualifications
 
 
 
 ● Bachelor's degree preferably in Management Marketing.
 
 
 
 Experience
 
 
 
 ● Minimum 3 years of experience in facility management or administrative roles.
 
 
 
 Knowledge
 
 
 
 ● Proficient in ERP and Excel;
 
 
 ● Knowledge of industry standards, regulations, and best practices in facilities management.
 
 
 
 Skills
 
 
 
 ● Excellent negotiating skills to negotiate the terms of lease agreement with landlord, cost negotiation/rationalisation with potential suppliers;
 
 
 ● High communication and influencing skills;
 
 
 ● Good Analytical and problem-solving skills;
 
 
 ● Swift and economical Decision-making skills;
 
 
 ● The ability to lead and manage teams and projects.
 
 
 
 Traits
 
 
 
 ● Work in a highly collaborative manner with internal and external stakeholders to effectively communicate the value proposition
 
 
 ● Professionally represent the Company before brands, partners, and vendors for business development/ procurement;
 
 
 ● Attention to detail but also the ability to see the implications for the bigger picture;
 
 
 ● Commercial awareness;
 
 
 ● Customer service savviness;
 
 
 ● Well organised;
 
 
 ● Ability to handle a complex and varied workload.
 
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 High-performing and fast-paced work environment
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Rewards and recognition
 </li>
 <li>
 Learning &amp; Development
 
 
 Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
 </li>
 </ul>
 
 #KSABayut
 
</div>

Assistant Facility Manager

Qiddiya Investment Company

<div>Qiddiya Investment Company is actively seeking a highly-skilled Senior Director - Development (Sports Venues) to lead the development of state-of-the-art sports facilities that will position Qiddiya as a premier sports and entertainment destination in Saudi Arabia. This role is vital for integrating innovative design and functionality to create venues that invite global sporting events and promote local sports culture.
As the Senior Director, you will oversee the entire development lifecycle of sports venues, ensuring alignment with Qiddiya's strategic vision while delivering world-class facilities. Your leadership will be crucial in collaborating with architects, engineers, and various stakeholders to craft venues that meet international standards and engage communities.<h3 class="jobSectionHeader"> 
Key Responsibilities</h3><ul>
<li>Develop and execute a comprehensive strategy for sports venue development that supports Qiddiya's mission and enhances regional sports engagement.</li>
<li>Lead the conceptualization, planning, and execution of sports venue projects, including multi-sport arenas, training facilities, and spectator areas.</li>
<li>Conduct feasibility studies and market analyses to inform design decisions and financial investments.</li>
<li>Manage project budgets, schedules, and resource allocation to ensure timely and efficient project delivery.</li>
<li>Establish and maintain effective relationships with stakeholders, including sports federations, government agencies, and contractors.</li>
<li>Ensure all projects adhere to safety regulations, quality standards, and sustainable practices.</li>
<li>Provide regular updates and reports to senior management on project status, risks, and strategic recommendations.</li>
<li>Inspire a culture of innovation and excellence within the project development team.</li>
</ul>Requirements<ul>
<li>
Bachelor&rsquo;s or Master&rsquo;s degree in Real Estate, Architecture, Engineering, or a related field.</li>
<li>A minimum 15 years of experience in large-scale sports venue development for mega-events such as the FIFA World Cup or Olympic Games</li>
<li>Proven track record of successfully delivering sports facilities on time and within budget.</li>
<li>Strong understanding of the sports industry, including trends and best practices in venue design and operation.</li>
<li>Excellent project management skills with the ability to lead cross-functional teams.</li>
<li>Exceptional communication and negotiation skills for effective stakeholder engagement.</li>
<li>Demonstrated ability to think strategically and address complex challenges in a fast-paced environment.</li>
<li>Passion for sports and a commitment to enhancing community engagement through sports initiatives.</li></ul></div>

Senior Director - Development (Sports Venues) - SPA105

TGP International

<div>The Tenant Relationship Manager is responsible for building, curating, and sustaining a high-performing portfolio of food and beverage operators for Seven Al Hamra Food Hall.
The role ensures that every tenant is successfully onboarded, operationally integrated, commercially supported, and strategically aligned with the Food Hall&rsquo;s brand, financial objectives, and customer promise.
Reporting to the TGP Food Hall Director and working closely with the Food Hall General Manager, this role connects commercial curation, tenant performance, and on-site execution, ensuring the right brands are in the hall, performing well, and delivering an exceptional guest experience. 
 
CORE RESPONSIBILITIES 
 
1.Tenant Onboarding &amp; Integration<ul><li>Design, implement, and continuously improve the Food Hall tenant onboarding program</li><li>Coordinate with Operations, Facilities, Finance, Marketing, IT, and Compliance to ensure seamless store openings</li><li>Guide tenants through all onboarding stages including documentation, systems, training, and operational readiness</li><li>Deliver structured tenant orientations covering facilities, systems, SOPs, brand standards, and policies</li><li>Review tenant menus, workflows, layouts, and equipment plans to ensure alignment with Food Hall operations</li></ul><h3 class="jobSectionHeader">
2. Tenant Relationship Management</h3><ul><li>Act as the main commercial and operational relationship owner for all tenants</li><li>Maintain regular contact with tenants to monitor performance, satisfaction, and challenges</li><li>Support menu changes, concept updates, and brand evolution within the Food Hall framework</li><li>Resolve tenant issues through coordination with Operations, H&amp;S, and Facilities</li><li>Serve as the first point of contact for new tenancy inquiries and operator engagement</li></ul><h3 class="jobSectionHeader">
3. Performance Monitoring &amp; Reporting</h3><ul><li>Use operations and POS systems to track tenant sales, orders, revenue, and performance</li><li>Develop monthly tenant dashboards including:</li></ul>
o Revenue vs budget 
o Order volumes
o Trends and variances<ul><li>Translate data into insights and recommendations to improve tenant and Food Hall performance</li><li>Monitor customer behavior and feedback to identify curation or operational gaps</li><li>Build growth dashboards showing Food Hall and tenant evolution over time</li></ul><h3 class="jobSectionHeader">
4. Tenant Curation &amp; Portfolio Strategy</h3><ul><li>Curate a balanced and attractive mix of cuisines, concepts, and price points</li><li>Apply entry standards for joining the Food Hall</li><li>Conduct regular curation gap analysis to identify:</li></ul>
o Overperforming and underperforming concepts
o Missing cuisines or customer segments<ul><li>Prioritize onboarding and off-boarding decisions in line with financial and brand objectives</li><li>Research the market and proactively source new operators locally and internationally</li></ul><h3 class="jobSectionHeader">
5. Strategic Planning &amp; Business Development</h3><ul><li>Develop and maintain a tenant pipeline and onboarding roadmap</li><li>Create a forward-looking curation strategy aligned with:</li></ul>
o Food Hall vision
o Customer demographics
o Revenue targets<ul><li>Work with the TGP Food Hall Director and GM to plan phased expansions, replacements, and upgrades</li></ul>
Requirements<h3 class="jobSectionHeader">
Experience &amp; Background</h3><ul><li>5+ years experience in hospitality, food halls, retail leasing, F&amp;B operations, or tenant management</li><li>Experience managing multi-brand or multi-operator environments</li><li>Strong commercial and analytical background</li></ul><h3 class="jobSectionHeader">
Skills &amp; Capabilities</h3><ul><li>Strong stakeholder and relationship management skills</li><li>Data-driven decision making and dashboard reporting</li><li>Understanding of restaurant operations, menus, and kitchen workflows</li><li>Confident communicator with operators, landlords, and senior management</li><li>Strong Microsoft Office, POS, CRM, and reporting system capability</li></ul><h3 class="jobSectionHeader">
Personal Attributes</h3><ul><li>Commercially minded but brand-driven</li><li>Highly organized and detail-oriented</li><li>Curious about food, trends, and consumer behavior</li><li>Able to operate between strategy and on-the-ground execution</li></ul> 

Note: This job description reflects key duties and responsibilities of the position and is not to be interpreted as exhaustive.</div>

Foodhall Tenants Relationship Manager

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