project manager

operations manager

commercial manager

construction manager

logistics manager

facilities manager

Qiddiya Investment Company

<div>Qiddiya Investment Company (QIC) is developing one of the region&rsquo;s most extensive and diverse asset portfolios, spanning residential communities, hospitality, retail, entertainment, sports, education, healthcare, and staff accommodation. Within this ecosystem, the Staff Accommodation portfolio plays a critical role in supporting Qiddiya&rsquo;s workforce and includes integrated residential, retail, leisure, and F&amp;B facilities. As the portfolio is expected to expand to approximately 13,000 residential units by 2030, robust and scalable facilities management leadership is crucial to ensure safe, efficient, compliant, and high‑quality living environments. 
The Soft Services Manager is responsible for leading, coordinating, and governing the delivery of soft facilities management services within the Staff Accommodation portfolio, ensuring a safe, resident‑focused, and high‑quality living environment across mobilisation, launch, and steady‑state operations.
The role acts as the client‑side owner and integrator for soft services, ensuring that service partners deliver consistent, compliant, and cost‑effective services aligned with approved standards, policies, and performance expectations. Working under the strategic direction of the Facilities Management Senior Manager, the Soft Services Manager translates operational strategy into day‑to‑day service excellence, operational stability, and continuous improvement. 
Applications closing on the 3rd of May 2026.
Key Responsibilities:
1. Operational Readiness &amp; Mobilisation<ul><li>
Own and deliver the soft services readiness plan, covering people, processes, systems, and service partners, aligned with handover, occupancy, and operational milestones.</li><li>
Ensure all soft services are fully mobilised and operationally ready for day‑one occupancy and phased handovers.</li><li>
Coordinate mobilisation activities across multiple service streams to support scalable future phases.</li></ul>
2. Operating Model &amp; Service Integration<ul><li>
Establish and embed the soft services operating model across residential, communal, and amenity spaces.</li><li>
Ensure effective integration between soft services, hard FM, property management, community operations, and support functions.</li><li>
Define service interfaces, escalation paths, and coordination mechanisms to support efficient daily operations.</li></ul>
3. Handover, Acceptance &amp; Commissioning<ul><li>
Support handover activities to ensure facilities are operationally usable, safe, and resident‑ready, not just technically complete.</li><li>
Contribute to acceptance criteria relevant to soft services, hygiene, safety, and resident experience.</li><li>
Support defect identification, tracking, and resolution related to resident‑facing areas and amenities.</li></ul>
4. Service Provider Oversight &amp; Performance Management<ul><li>
Act as the primary point of contact for soft services delivery and performance governance.</li><li>
Monitor service delivery against agreed KPIs, service levels, and quality standards.</li><li>
Review performance reports, inspections, audits, and corrective action plans.</li><li>
Escalate service risks, non‑performance, or compliance issues through defined governance channels.</li></ul>
5. Resident Experience &amp; Community Operations<ul><li>
Own and maintain resident experience standards, including house rules, service expectations, escalation processes, and communication protocols.</li><li>
Oversee community, lifestyle, and engagement initiatives that promote wellbeing, inclusion, and resident satisfaction.</li><li>
Ensure services are culturally appropriate, accessible, and responsive to resident needs.</li></ul>
6. Systems, Reporting &amp; Data‑Driven Management<ul><li>
Ensure effective use of operational systems supporting soft services delivery, reporting, and performance monitoring.</li><li>
Review dashboards, analytics, and resident feedback to identify trends, risks, and improvement opportunities.</li><li>
Support data‑driven decision‑making and transparency across soft services operations.</li></ul>
7. Launch &amp; Early‑Life Stabilisation<ul><li>
Lead soft services readiness for launch, ensuring a resident‑first and operationally stable go‑live.</li><li>
Manage early‑life operational issues, service tuning, and coordination with service partners.</li><li>
Capture lessons learned and embed improvements for future phases and mobilisations.</li></ul>
8. Steady‑State Operations &amp; Continuous Improvement<ul><li>
Support the Facilities Management Senior Manager in maintaining stable, high‑performing steady‑state operations.</li><li>
Identify and implement cost efficiency and value optimisation initiatives across soft services.</li><li>
Drive continuous improvement through performance reviews, audits, innovation, and resident feedback.</li><li>
Ensure services remain scalable, sustainable, and adaptable as the accommodation portfolio grows.</li></ul>
9. Soft FM Services Oversight (Landscaping, Security, Waste Management, Pest Control ...etc.)<ul><li>
Provide client‑side oversight and coordination for all soft FM services, including landscaping, security, waste management, pest control, and hygiene‑related services.</li><li>
Ensure landscaping services maintain a safe, functional, and visually acceptable environment, supporting resident wellbeing, accessibility, and asset presentation.</li><li>
Oversee security service delivery in coordination with FM leadership to ensure a safe, secure, and resident‑appropriate environment, including access control, patrols, incident reporting, and alignment with site rules and community standards.</li><li>
Monitor waste management services to ensure effective segregation, collection, storage, and removal, supporting hygiene, sustainability objectives, and regulatory compliance.</li><li>
Ensure pest control services are delivered proactively and reactively to maintain a healthy, pest‑free living environment, with effective coordination across cleaning, waste, and landscaping activities.</li><li>
Review service performance, inspections, audits, and incident trends across these soft FM services, ensuring timely corrective and preventive actions.</li><li>
Coordinate interfaces between landscaping, security, cleaning, waste, and community operations to avoid service gaps or duplication.</li><li>
Support the Facilities Management Senior Manager in identifying operational risks, service inefficiencies, and improvement opportunities related to soft FM services.</li></ul> 

Requirements 
<ul><li>
Bachelor&rsquo;s degree in Facilities Management, Engineering, Hospitality Management, Property Management, Business Administration, or relevant experience.</li><li>
8+ years of relevant experience in soft services, facilities management, residential operations, hospitality, or community‑focused environments.</li><li>
Demonstrated experience in pre-opening / mobilization / transition for large residential, hospitality, mixed-use, campus, or workforce accommodation assets.
</li><li>Proven track record managing Soft FM Operations and outsourcing models with multiple vendors.
</li><li>GCC / Saudi experience and working knowledge of local compliance frameworks is a strong advantage.</li><li>
Facilities Management or built‑environment&ndash;related certification (e.g., IFMA, BIFM, RICS, or equivalent) &ndash; desirable.</li><li>
Health &amp; Safety or compliance‑related certification (e.g., NEBOSH, IOSH, or equivalent) &ndash; desirable.</li><li>
Service management or quality certification (e.g., ISO, Six Sigma, Lean, or equivalent) &ndash; advantageous.</li><li>
(Certifications are preferred but not mandatory and may be substituted by relevant experience.)</li></ul></div>

Soft Services Manager - 006 - CDU12

<div>Qiddiya Investment Company (QIC) is developing one of the region&rsquo;s most extensive and diverse asset portfolios, spanning residential communities, hospitality, retail, entertainment, sports, education, healthcare, and staff accommodation. Within this ecosystem, the Staff Accommodation portfolio plays a critical role in supporting Qiddiya&rsquo;s workforce and includes integrated residential, retail, leisure, and F&amp;B facilities. As the portfolio is expected to expand to approximately 13,000 residential units by 2030, robust and scalable facilities management leadership is crucial to ensure safe, efficient, compliant, and high‑quality living environments.
The Facilities Management (FM) Senior Manager &ndash; Staff Accommodation will serve as the senior FM leader responsible for the end‑to‑end facilities operations, maintenance, technical services, and infrastructure performance across all staff accommodation assets. The role oversees the full FM lifecycle&mdash;pre‑opening readiness, transition to operations, stabilization, and long‑term asset performance&mdash;while ensuring operational efficiency, service reliability, regulatory compliance, risk mitigation, and superior resident experience.
A key immediate priority is to lead the readiness and transition of accommodation assets launching in 2026&ndash;2027, ensuring FM systems, contracts, staffing, preventive maintenance programs, HSE frameworks, lifecycle plans, and digital platforms are fully operational prior to go‑live. This includes establishing FM operating models, asset registers, statutory compliance frameworks, vendor governance structures, CMMS/CAFM deployment, and emergency response protocols.
Once the assets are operational, the FM Senior Manager will drive operational stability, cost efficiency, technical excellence, sustainability, and asset longevity. The role ensures all facilities&mdash;including MEP systems, utilities, civil works, soft services, security, waste management, landscaping, and hygiene programs&mdash;are maintained to QIC and regulatory standards. It also partners with Property Management, Community Management, and Catering leadership to ensure seamless service delivery and an exceptional resident environment that reflects the needs of a multicultural workforce.
As the portfolio grows, the FM Senior Manager will shape a scalable FM strategy that enhances operational efficiency, lifecycle planning, digital enablement, energy optimization, and long‑term asset value. The role requires strong leadership in contractor oversight, risk management, regulatory compliance, crisis preparedness, and continuous improvement across a multi‑site, high‑density residential environment.
Applications closing on the 3rd of May 2026.
Key Responsibilities:
1) FM Strategy, Operating Model &amp; Governance<ul><li>
Define and execute the FM strategy for Staff Accommodation aligned with QIC standards, resident experience expectations, and portfolio scaling plans.</li><li>
Establish the FM operating model, governance cadence, reporting standards, and escalation pathways.</li><li>
Develop and maintain the FM policies, SOPs, and control frameworks covering hard/soft services, HSE, statutory compliance, lifecycle, and emergencies.</li><li>
Build a scalable multi-site FM playbook to standardize service delivery across phases and precincts.</li></ul>
2) Pre-Opening Readiness &amp; Transition (2026&ndash;2027 Priority)<ul><li>
Lead end-to-end readiness planning for all new assets: commissioning support, snagging/defects coordination, mobilization, staffing, vendor onboarding, and go-live readiness.</li><li>
Build and validate the asset register, PPM schedules, O&amp;M documentation completeness, warranty/defects tracking, and handover/takeover protocols.</li><li>
Ensure CAFM/CMMS deployment is completed pre-go-live: workflows, SLAs, asset tagging, PM libraries, inventory, and reporting dashboards.</li><li>
Establish operational command structure for go-live (site operations room, incident management, duty rosters, escalation matrix).</li></ul>
3) Hard FM / Technical Services (MEP, Utilities, Critical Systems)<ul><li>
Ensure high availability and performance of all critical assets and infrastructure:
</li><li><ul><li>HVAC, electrical, plumbing, lifts, fire/life safety systems</li><li>
Water systems, waste systems, generators/UPS (where applicable)</li><li>
BMS/IBMS, access control integrations (as relevant)</li></ul></li><li>
Implement reliability-centered maintenance principles: PPM compliance, condition-based maintenance, root cause analysis, and uptime improvement plans.</li><li>
Define response and restoration protocols for critical failures and major incidents.</li></ul>
4) Soft FM Service Delivery (Resident-Facing Environments)<ul><li>
Oversee soft service scopes (as per contracting model):
</li><li><ul><li>cleaning, waste management, pest control, landscaping, security
</li><li>common area upkeep, accommodation block presentation, hygiene excellence</li></ul></li><li>
Ensure soft services are delivered to resident-friendly, hospitality-grade standards with consistent inspections and service recovery.</li></ul>
5) HSE, Statutory Compliance &amp; Risk Management<ul><li>
Own FM compliance across all staff accommodation assets, including:
</li><li><ul><li>statutory inspections, permits, third-party certifications, and audit readiness</li><li>
fire safety, emergency preparedness, contractor safety compliance</li></ul></li><li>
Implement and enforce strong HSE governance, toolbox talks, permits-to-work, and safe systems of work.</li><li>
Maintain an integrated risk register (technical, operational, safety, compliance), with mitigations and assurance checks.</li></ul>
6) Lifecycle Planning, Asset Stewardship &amp; Capital Works Interface<ul><li>
Develop lifecycle strategies (5/10-year), replacement planning, and major maintenance forecasts to protect long-term asset condition and value.</li><li>
Coordinate with Asset Management and Development on:
</li><li><ul><li>defects liability, warranty claims, and latent defect tracking</li><li>
handover requirements, commissioning gaps, and long-term maintainability enhancements</li></ul></li><li>
Lead FM input into capex prioritization and execution readiness (scope definition, sequencing, risk controls).</li></ul>
7) Cost Management, Budgets &amp; Efficiency<ul><li>
Own FM budgets and cost drivers: utilities, maintenance, contracts, consumables, spare parts, tools, and specialist services.</li><li>
Deliver cost optimization initiatives without compromising safety or quality (energy efficiency, maintenance efficiency, demand planning, supply chain savings).</li><li>
Validate commercial implications of operating changes and ensure disciplined cost governance.</li></ul>
8) Digital Enablement &amp; Performance Reporting<ul><li>
Drive digital FM maturity: CAFM/CMMS adoption, asset data integrity, mobile workforce enablement, and dashboard reporting.</li><li>
Implement performance analytics for trend-based improvement: repeat failures, response-time breaches, service quality, and cost-to-serve.</li><li>
Ensure integration readiness with enterprise systems (ERP interfaces for POs/PRs, reporting automation).</li></ul>
9) Stakeholder &amp; Resident Experience Interface<ul><li>
Partner with Property Management, Community Management, Catering, Security, and IT to deliver a cohesive resident experience.</li><li>
Ensure resident communication protocols for planned shutdowns, service interruptions, and issue resolution are clear and timely.</li><li>
Support community expectations in a multicultural environment (service sensitivity, cleanliness expectations, shared-space standards).</li></ul>
10) People Leadership &amp; Capability Building<ul><li>
Lead and develop a high-performing FM leadership team (typically site managers, engineering leads, compliance/HSE, helpdesk/CAFM).</li><li>
Establish training, competency frameworks, succession planning, and performance management for FM teams and vendors.</li><li>
Build a culture of accountability, service excellence, and continuous improvement.</li></ul>
11) Vendor Management &amp; Commercial Governance (Critical for this Role)<ul><li>
Validate resourcing plans, key personnel quality, subcontractor mapping, and supply chain resilience.</li><li>
Run structured vendor governance: weekly operational reviews, monthly performance reviews, and quarterly strategic reviews.</li><li>
Conduct audits and inspections (technical, HSE, hygiene, documentation integrity) with corrective action closure tracking.</li><li>
Commercial Controls - Review and approve variations, claims, and commercial change requests with evidence-based justification.
</li><li>Ensure accurate measurement of service delivery for payment certification
</li><li>Drive vendor productivity and cost efficiency while protecting service outcomes.</li></ul> 
 
 
Requirements</div>

Facilities Management Senior Manager - 004 - CDU12

ALESAYI HOLDING |  العيسائي القابضة

<div>
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Reporting to the Facilities Manager on time to time.
 </li>
 <li>
 Managing building and equipment maintenance schedules.
 </li>
 <li>
 Responding to urgent maintenance calls.
 </li>
 <li>
 Preparing for emergencies by creating building evacuation and other action plans.
 </li>
 <li>
 Testing building security systems and promoting safety within the building.
 </li>
 <li>
 Managing equipment and supply needs, including furniture, telecommunications, kitchen appliances, office equipment and supplies, and climate control.
 </li>
 <li>
 Liaising with vendors and suppliers on behalf of senior managers.
 </li>
 <li>
 Supervising cleaning crews and maintenance workers.
 </li>
 <li>
 Documenting processes and keeping maintenance records.
 </li>
 <li>
 Monitoring maintenance/cleaning/hospitality budget spending.
 </li>
 <li>
 Facilitating communication between the clients and the organization to ensure project goals are met efficiently.
 </li>
 <li>
 Administrative daily tasks,
 </li>
 <li>
 Creating project status report
 </li>
 <li>
 Resolving day to day operational works and team management effectively
 </li>
 </ul>
</div>

Coordinator

Confidential

<div>
 
 As an assistant facility manager, you will be responsible for helping the Facility Manager in overseeing day-to-day operations, ensuring a safe and well-maintained environment, and coordinating various aspects of facility management.
 
 
 
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 
 
 
 Procurement and Inventory Management
 
 
 <ul>
 <li>
 Handle procurement processes to maintain inventory levels and ensure monthly stock count.
 </li>
 <li>
 Market visits for price evaluation &amp; analysing data by keeping track of market dynamics.
 </li>
 <li>
 Ensure timely conversion of PR to PO to GRN.
 </li>
 <li>
 Liaison with requisitioner department for forecasted demand.
 </li>
 <li>
 Ensure vendors follow ups, rate negotiations, and offer comparatives.
 </li>
 <li>
 Ensure accurate records of store items, managing stock levels, and replenishing supplies.
 </li>
 <li>
 Coordinate with finance to process invoices and track expenses related to procurement.
 </li>
 </ul>
 
 
 Facilities Management
 
 
 <ul>
 <li>
 Oversee the maintenance and security of office facilities, ensuring a safe and productive work environment.
 </li>
 <li>
 Conduct regular inspections to identify maintenance needs and address them promptly.
 </li>
 <li>
 Fleet management
 </li>
 <li>
 Travel management
 </li>
 <li>
 Supervise housekeeping operations.
 </li>
 <li>
 Supervise maintenance of equipment.
 </li>
 <li>
 Supervise fit out contractors.
 </li>
 <li>
 Liaison with the government authorities and landlords.
 </li>
 <li>
 Arrangement of inhouse and external meetings/events
 </li>
 <li>
 Implement Safety and security protocols, safety drills.
 </li>
 <li>
 Ensure timely repair and maintenance of offices, furniture/fixtures, and machines/equipment.
 </li>
 <li>
 Execute contracts &amp; SLAs wherever required.
 </li>
 <li>
 Handel office supplies, and equipment inventory.
 </li>
 <li>
 Serve as a point of contact for internal and external queries, redirecting them appropriately.
 </li>
 </ul>
 
 
 Financial Oversight
 
 
 <ul>
 <li>
 Support budget planning and monitoring for facility and administrative operations.
 </li>
 <li>
 Identify cost-effective solutions and contribute to cost-saving initiatives.
 </li>
 <li>
 Maintain accurate financial records and generate reports as required.
 </li>
 <li>
 Health And Safety Compliance
 </li>
 <li>
 Ensure compliance with health, safety, and environmental regulations.
 </li>
 <li>
 Participate in risk assessments, maintain records, and assist in emergency preparedness.
 </li>
 <li>
 Coordinate and participate in training sessions on safety protocols and emergency procedures.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 QUALIFICATIONS, EXPERIENCE, KNOWLEDGE, SKILLS
 
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Graduate preferably in Management &amp; Engineering
 </li>
 <li>
 Relevant Experience
 </li>
 </ul>
 
 
 Experience
 
 
 <ul>
 <li>
 3-4 years of work experience in facility management or similar role
 </li>
 </ul>
 
 
 Knowledge
 
 
 <ul>
 <li>
 Proficient in ERP and Excel
 </li>
 <li>
 Knowledge of industry standards, regulations, and best practices in FM.
 </li>
 </ul>
 
 
 Skills
 
 
 <ul>
 <li>
 Excellent negotiating skills to negotiate the terms of lease agreement with landlord, cost negotiation/rationalisation with potential suppliers.
 </li>
 <li>
 High communication and influencing skills.
 </li>
 <li>
 Good Analytical and problem-solving skills
 </li>
 <li>
 Swift and economical Decision-making skills
 </li>
 <li>
 The ability to lead and manage teams and projects
 </li>
 </ul>
 
 
</div>

Facilities Coordinator

Confidential Government

<div>
 
 We are seeking an experienced
 
 HR &amp; Administration Manager
 
 to lead and oversee all administrative operations and support services within the organization. The role is responsible for ensuring operational efficiency, cost control, compliance with policies, and delivering a high-quality workplace environment.
 
 
 
 Key Responsibilities:
 
 
 
 &bull; Oversee daily administrative operations and office support services
 
 
 &bull; Manage facilities, maintenance, security, transportation, and workplace services
 
 
 &bull; Lead and supervise administrative teams to ensure smooth operations
 
 
 &bull; Manage vendor contracts, service providers, and performance standards
 
 
 &bull; Ensure compliance with company policies, safety regulations, and government requirements
 
 
 &bull; Develop and control budgets, optimize costs, and improve efficiency
 
 
 &bull; Handle emergency response planning and business continuity processes
 
 
 &bull; Maintain workplace standards including cleanliness, safety, and employee services
 
 
 &bull; Coordinate with internal departments and external stakeholders
 
 
 
 Requirements:
 
 
 
 &bull; Bachelor&rsquo;s degree in Business Administration or related field
 
 
 &bull; Minimum 10+ years of experience in administration or related roles
 
 
 &bull; Strong leadership and team management skills
 
 
 &bull; Experience in vendor management and contract negotiation
 
 
 &bull; Knowledge of workplace safety and compliance standards
 
 
 &bull; Proficiency in ERP systems and Microsoft Office
 
 
 
 Key Competencies:
 
 
 
 &bull; Leadership &amp; Team Management
 
 
 &bull; Operational Planning &amp; Execution
 
 
 &bull; Budgeting &amp; Cost Control
 
 
 &bull; Problem Solving &amp; Decision Making
 
 
 &bull; Communication &amp; Stakeholder Management
 
</div>

Administrative Manager

<div>Qiddiya Investment Company (QIC) is developing one of the region&rsquo;s most extensive and diverse asset portfolios, spanning residential communities, hospitality, retail, entertainment, sports, education, healthcare, and staff accommodation. Within this ecosystem, the Staff Accommodation portfolio plays a critical role in supporting Qiddiya&rsquo;s workforce and includes integrated residential, retail, leisure, and F&amp;B facilities. As the portfolio is expected to expand to approximately 13,000 residential units by 2030, robust and scalable facilities management leadership is crucial to ensure safe, efficient, compliant, and high‑quality living environments. 
The Utilities &amp; Hard Services Manager is responsible for end‑to‑end readiness, governance, and performance of all hard facilities management and utilities services across the Staff Accommodation portfolio, from pre‑handover and early operations through steady‑state. 
The role acts as the owner for MEP systems, utilities, and critical building infrastructure, ensuring assets are safe, compliant, resilient, and operationally ready, including during Phase 1 reliance on temporary utilities (tankered potable water, irrigation water, and sewage collection) prior to permanent municipal connections. 
Working closely with Development/Delivery teams, FM operators, and specialist vendors, the role ensures robust commissioning, structured handover, disciplined maintenance strategies, strong performance management, and effective incident response, enabling reliable and cost‑effective long‑term operations.
Applications closing on the 3rd of May 2026.
Key Responsibilities:
1. Hard Services &amp; Utilities Readiness Planning<ul><li>
Develop and maintain a hard services readiness checklist, covering:
</li><li><ul><li>Mechanical, Electrical, and Plumbing (MEP) systems</li><li>
Building Management Systems (BMS)</li><li>
Power, water, irrigation, and sewage interfaces</li><li>
Lifts, ELV, and life‑safety systems readiness</li></ul></li><li>
Ensure all hard FM systems are fully tested, compliant, and operationally ready for day‑one occupancy.</li><li>
Align readiness activities with phased handovers, occupancy plans, and FM mobilisation timelines.</li></ul>
2. Commissioning, Testing &amp; Handover Coordination<ul><li>
Act as the hard services focal point with Development and Delivery teams.</li><li>
Coordinate and oversee:
</li><li><ul><li>Commissioning and testing of MEP and utilities systems</li><li>
Snagging, defect identification, and closure</li><li>
Operational acceptance and readiness sign‑off</li></ul></li><li>
Ensure complete and accurate handover documentation, including:
</li><li><ul><li>As‑built drawings</li><li>
Asset registers</li><li>
O&amp;M manuals</li><li>
Warranties, certificates, and statutory approvals</li></ul></li></ul>
3. Temporary Utilities Management<ul><li>
Lead and govern temporary utilities operations during Phase 1 starting, where potable water, irrigation water, and sewage services are provided via tankers through third‑party service providers.</li><li>
Establish and manage the temporary utilities operating model, including:
</li><li><ul><li>Tanker demand planning, scheduling, and capacity management</li><li>
Storage tanks, sumps, and holding facilities</li><li>
Water quality assurance and segregation of potable and non‑potable supplies</li><li>
Safe, compliant sewage collection and disposal</li></ul></li><li>
Ensure compliance with health, safety, environmental, and regulatory requirements.</li><li>
Manage third‑party utilities providers, validating performance, service continuity, and costs.</li><li>
Plan and manage the transition to permanent municipal utilities, ensuring no disruption to residents.</li></ul>
4. Preventive Planned Maintenance (PPM) &amp; Critical Asset Strategy<ul><li>
Develop and implement the PPM strategy for all hard services and utilities assets.</li><li>
Define and maintain the critical asset strategy, including:
</li><li><ul><li>Asset criticality ranking</li><li>
Uptime and availability targets</li><li>
Redundancy requirements and failure impact analysis</li></ul></li><li>
Ensure PPM schedules are risk‑based, realistic, and aligned with manufacturer and regulatory requirements.</li><li>
Review PPM compliance and effectiveness, driving continuous optimisation.</li></ul>
5. Corrective Maintenance Management &amp; Reporting<ul><li>
Oversee corrective and reactive maintenance management across hard services and utilities.</li><li>
Ensure faults, breakdowns, and emergencies are:
</li><li><ul><li>Logged correctly</li><li>
Prioritised based on asset criticality</li><li>
Resolved within agreed response and resolution times</li></ul></li><li>
Review corrective maintenance trends, root causes, and repeat failures.</li><li>
Produce regular corrective maintenance reports highlighting risks, systemic issues, and improvement actions.</li></ul>
6. Utilities Monitoring, Metering &amp; Efficiency Management<ul><li>
Prepare and implement a utilities monitoring approach, including:
</li><li><ul><li>Metering strategy and hierarchy</li><li>
Consumption baselines by system, building, and phase</li><li>
Leak detection and abnormal consumption identification</li><li>
Energy and water efficiency measures</li></ul></li><li>
Use consumption data to control costs, reduce losses, and support sustainability objectives.</li></ul>
7. Spare Parts, Tools &amp; Materials Management<ul><li>
Define critical spare parts lists for key assets and systems.</li><li>
Ensure availability of essential spare parts, consumables, and specialist tools to support uptime targets.</li><li>
Monitor spare parts usage, stock levels, and replenishment practices.</li><li>
Coordinate with FM operators and vendors to avoid over‑stocking, obsolescence, or operational risk.</li></ul>
8. CAFM/CMMS System Governance &amp; Reporting<ul><li>
Ensure hard services and utilities assets are correctly configured within the CAFM system, including:
</li><li><ul><li>Asset hierarchies and registers</li><li>
PPM schedules and job plans</li><li>
Corrective maintenance workflows</li></ul></li><li>
Review CAFM‑generated reports for:
</li><li><ul><li>PPM compliance</li><li>
Work order volumes and trends</li><li>
Response and resolution performance</li></ul></li><li>
Use CAFM data to support decision‑making, audits, and performance reviews.</li></ul>
9. KPIs, SLAs &amp; Performance Management<ul><li>
Define, monitor, and report on KPIs and SLAs related to hard services and utilities, including:
</li><li><ul><li>Asset availability and uptime</li><li>
PPM compliance</li><li>
Corrective maintenance response and resolution</li><li>
Utilities reliability and consumption performance</li></ul></li><li>
Review service provider performance and enforce corrective actions where required.</li><li>
Support continuous improvement through performance benchmarking and trend analysis.</li></ul>
10. FM Operator, Team &amp; Vendor Mobilisation<ul><li>
Support the training and mobilisation of the FM operator, technical teams, and specialist vendors.</li><li>
Ensure teams are familiar with:
</li><li><ul><li>Asset configuration and operating philosophy</li><li>
Maintenance strategies and escalation paths</li><li>
Safety, permit‑to‑work, and compliance requirements</li></ul></li><li>
Oversee mobilisation of OEM contracts, specialist maintenance, and emergency call‑out arrangements.</li></ul>
11. Incident Response &amp; Emergency Management<ul><li>
Establish and maintain incident response and escalation playbooks for:
</li><li><ul><li>Power and utilities outages</li><li>
Water supply or sewage failures</li><li>
Critical MEP system breakdowns</li><li>
Life‑safety system incidents</li></ul></li><li>
Ensure roles, responsibilities, communication protocols, and escalation paths are clearly defined and tested.</li><li>
Lead post‑incident reviews and corrective action planning.</li></ul>
12. Day-to-day Operations &amp; Continuous Improvement<ul><li>
Support the Facilities Management Senior Manager in maintaining stable, resilient, and cost‑effective hard FM operations.</li><li>
Identify opportunities for performance optimisation, efficiency improvements, and risk reduction.</li><li>
Ensure hard services and utilities strategies remain scalable for future phases.</li></ul> 

Requirements 
<ul><li>
Bachelor&rsquo;s degree in engineering (Mechanical or Electrical), or a relevant experience.</li><li>
8+ of experience in hard FM, utilities management, or building services engineering.</li><li>
Demonstrated experience in pre-opening / early‑phase operations / commissioning, / FM mobilisation / transition for large residential, hospitality, mixed-use, campus, or workforce accommodation assets.
</li><li>Strong expertise in hard FM systems, utilities operations, and residential infrastructure.</li><li>
Proven track record managing hard services (MEP/critical systems) and outsourcing models with multiple vendors, FM operators and specialist vendors.
</li><li>Experience implementing and running CAFM/CMMS, asset registers, and performance dashboards.
</li><li>GCC / Saudi experience and working knowledge of local compliance frameworks is a strong advantage.</li></ul>
Professional Certifications:<ul><li>
Facilities Management or built‑environment&ndash;related certification (e.g., IFMA, BIFM, RICS, or equivalent) &ndash; desirable.</li><li>
Health &amp; Safety or compliance‑related certification (e.g., NEBOSH, IOSH, or equivalent) &ndash; desirable.</li><li>
PMP / Prince2 (useful for mobilization, projects interface, and complex readiness planning) &ndash; advantageous.</li><li>
Sustainability/energy credentials (advantage): LEED GA/AP, energy management training, ISO exposure (e.g., ISO 41001 Facilities Management systems).</li><li>
(Certifications are preferred but not mandatory and may be substituted by relevant experience.)</li></ul></div>

Utilities & Hard Services Manager - 005 - CDU12

Red Sea Global

<div><div><div><div><div>Division: Aquaria
</div></div></div></div><div><div><div><div>Department: Aquaria
</div></div></div></div><div><div><div><div>Company: Environmental Regeneration Services Company
</div></div></div></div><div><div><div><div>Science-Driven. Nature-Focused. Future-Ready. 


REEF, a specialized subsidiary under Red Sea Global. REEF delivers comprehensive environmental advisory services, focusing on mangrove plantation enhancement, coral management programs, and in-depth baseline environmental surveys. 


With a strong commitment to responsible and science-led development, REEF drives sustainability through innovative restoration strategies and long-term solutions that benefit both nature and communities. 


Join a passionate team combining scientific rigor and creative thinking to lead the way in sustainable environmental practices across Red Sea Global&rsquo;s pioneering destinations. 


Job Purpose
<ul>
<li>Snr. Manager, Curator will provide curatorial support for day-to-day operations of the Corallium.</li>
<li>The Snr. Manager will be responsible for ensuring smooth functioning of various departments, maintaining high standards of guest satisfaction, and upholding safety and regulatory compliance.</li></ul> 
Job Responsibilities 


Staff Management:
<ul><li>Supervise and coordinate the activities of more junior staff across multiple departments including animal care, facilities maintenance, guest services, and administrative functions.</li>
<li>Operational Efficiency: Develop and implement efficient operational procedures to optimize resource utilization, streamline workflows, and enhance productivity.</li>
<li>Guest Experience: Ensure exceptional guest experiences by maintaining cleanliness, safety, and accessibility throughout the facility. Implement strategies to continuously improve visitor satisfaction and engagement.</li>
<li>Animal Welfare: Collaborate with animal care professionals to uphold the highest standards of animal welfare, including husbandry practices, enrichment programs, and veterinary care.</li></ul> 


Facilities Management:
<ul><li>Oversee maintenance and repair activities for exhibits, facilities, and infrastructure. Ensure compliance with safety regulations and implement preventive maintenance protocols.</li></ul> 


Budget Management:
<ul><li>Develop and manage operational budgets, monitor expenses, and identify cost-saving opportunities without compromising quality or safety.</li>
<li>Regulatory Compliance: Stay abreast of relevant regulations and standards pertaining to zoo/aquarium operations, including animal welfare laws, safety codes, and environmental regulations. Ensure full compliance and facilitate inspections and audits as required.</li></ul> 


Emergency Preparedness:
<ul><li>Develop and maintain emergency response protocols to address potential risks such as natural disasters, security threats, or animal escapes. Conduct regular drills and training sessions to ensure staff readiness.</li></ul> 


Vendor Management:
<ul><li>Coordinate with external vendors, contractors, and service providers to procure supplies, equipment, and specialized services. Negotiate contracts, monitor performance, and maintain positive relationships.</li></ul> 


Team Development:
<ul>
<li>Provide leadership, guidance, and support to departmental managers and staff. Foster a culture of collaboration, professionalism, and continuous learning within the operations team.</li>
<li>Create and institute departmental protocols including operation and maintenance of LSS equipment to maintain a high quality of life support and water chemistry to complement the efforts the husbandry staff and the goals of the animal collection plan.</li>
<li>Create and execute operational plans and protocols that support animal care and welfare and guest experience.</li>
<li>Train direct to use industry best practices and ensure access to the knowledge and tools needed for maintaining equipment and operational standards and efficiencies.</li>
<li>Be a resource related to life support and water chemistry relationships with husbandry activities and programs to optimize animal care and welfare and guest experience.</li>
<li>Oversee recordkeeping to maintain compliance with industry standards and to support proper health and behaviour of the animal collection.</li>
<li>Establish standards of equipment and work area cleanliness and oversee compliance to maintain a healthy environment and a quality guest experience.</li>
<li>Work in partnership with veterinarians and animal health care staff to manage and treat collection as required.</li>
<li>Collaborates with other husbandry staff in overseeing the internship and volunteer programs.</li>
<li>Have expert knowledge of the ecosystems and animals represented by their exhibit themes. This includes basic knowledge of animal anatomy, behaviour, environmental parameters and recognition of common heath concerns.</li>
<li>Expertise in life support design, construction, maintenance and management. Skills should also include an advanced understanding of fluid dynamics, pump mechanics, advanced life support equipment technologies, and the ability to troubleshoot life support problems.</li>
<li>Expert in water quality testing and an advanced understanding of water chemistry as it relates to closed aquarium systems (fresh and salt water). Skills should also include an advanced understanding water biochemistry (nitrogen cycle and nutrient loading), chemistry manipulation and its effects on aquatic organisms, and the ability to troubleshoot water chemistry health and maintenance.</li>
<li>Knowledge of exhibits and systems and the specimens each supports.</li>
<li>Improvement of husbandry practices, developing procedures aimed at increase efficiency and advance animal care.</li>
<li>Lead and mentor direct reports, on the development of exhibit improvements, encouraging advancements in husbandry practices supported by life support and water quality operations.</li>
<li>Partner with veterinarian and curatorial staff with recognizing animal health concerns and supporting treatment efforts, as necessary.</li>
<li>Advise curatorial staff related to life support and water quality limitations and expectations related to the acquisition of new specimens.</li>
<li>Work with curatorial staff with setting departmental goals and priorities</li>
<li>Work collaboratively with curatorial staff and other departments to develop large gallery projects/ renovations; mentor aquarists through exhibit improvements and development of new exhibits based on approved timelines.</li>
<li>Function as a departmental point person for renovations with other departments and outside vendors.</li>
<li>Actively promote and prioritize accurate and up to date recordkeeping within the life support team to ensure quality animal and exhibit management at or above industry standards.</li>
<li>Assess trends and developing improvements in life support technology and water quality management as needed.</li>
<li>Purchase and maintain inventory of supplies and back-up equipment to ensure continued operations.</li>
<li>Identify problems with and implement changes to system design and operation to ensure safety for guests, staff and the animal collection.</li>
<li>Ensure the safe installation, maintenance and operation of all LSS equipment, while maintaining the needs of the animals in exhibits and holding systems.</li>
<li>Perform inspections, preventative maintenance, routine up-keep, cleaning and repair of all equipment.</li>
<li>Monitor the Life Sciences inventory and departmental expenditure as it pertains to maintenance in order to reduce loss/waste, control costs and accurately communicate expenses.</li>
<li>Manage emergency situations to minimize damage, loss or injury to guests, team members, animals or company property.</li></ul> 


Policies, Systems, Processes, Procedures, Standards and Reports
<ul>
<li>Follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure that work is carried out in a controlled and consistent manner.</li>
<li>Assist in the preparation of accurate and timely functional MIS statements and reports to meet corporate and functional requirements, policies, and standards.</li></ul> 


Safety, Quality &amp; Environment
<ul><li>Apply safety, quality and environmental management policies, procedures, and controls to ensure employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.</li></ul> 


Continuous Improvement
<ul><li>Contribute to the identification of opportunities for continuous improvement of department&rsquo;s systems, processes and practices considering &lsquo;international best practice&rsquo;, improvement of business processes, cost reduction and productivity improvement.</li></ul> 


Job Requirements 


Qualification and Experience:
<ul>
<li>Bachelor's degree in Business Administration, Hospitality Management, Zoology, or related field (Master&rsquo;s degree preferred).</li>
<li>Minimum of 12 years of relevant experience in operations management, preferably in a zoo, aquarium, or similar attraction.</li>
<li>Strong leadership and interpersonal skills with the ability to effectively communicate and collaborate across all levels of the organization.</li>
<li>Solid understanding of animal welfare principles, conservation practices, and regulatory requirements related to zoo/aquarium operations.</li>
<li>Proven track record of managing budgets, implementing process improvements, and delivering high-quality guest experiences.</li>
<li>Excellent problem-solving abilities, decision-making skills, and attention to detail.</li>
<li>Proficiency in Microsoft Office suite and familiarity with relevant software applications for scheduling, inventory management, and facility maintenance.</li>
<li>Willingness to work flexible hours, including weekends, holidays, and evenings as needed.</li>
<li>Plumbing, construction, and exhibit renovation experience required.</li>
<li>Demonstration of leadership, strong people skills, and strong communication skills.</li>
<li>Strong working knowledge of project management, development, and execution.</li>
<li>Proven aptitude for developing compelling exhibits.</li>
<li>Working with relevant authorities and accrediting associations.</li>
<li>Excellent time management as well as written and oral communication skills.</li>
<li>Experience in managing a team.</li>
<li>Good organizational skills.</li>
<li>Competency with Microsoft Outlook, Word, Excel, and PowerPoint.</li>
<li>PADI Divemaster or equivalent (Preferred)</li></ul> 


Skills:
<ul><li>Excellent standard of written and spoken English.</li>
</ul><ul><li>Excellent communicator.</li>
<li>Has an aptitude and aspiration for outstanding customer service with a &lsquo;can-do&rsquo; attitude.</li>
<li>Flexible and open-minded approach to environment and tasks.</li>
<li>Ability to self-motivate and deliver to agreed deadlines.</li>
<li>Good timekeeping.</li>
<li>Highly detail oriented.</li>
<li>Demonstrate discretion and the utmost confidentiality at all times.</li>
<li>Ability to produce well-structured and written emails and other documents.</li>
<li>Has an interest in and an ability to build a solid understanding of marine science, research, conservation, and education</li></ul> 


Job Context
<ul><li>This is a &quot;Front of House&quot; and &ldquo;Back of House&rdquo; position with direct guest contact and constant interaction with staff and contractors. The requirements will entail working during operating hours and occasionally outside normal facility operating hours on an as-needed basis.</li>
<li>As the facility will not be operational at time of employment, the position holder will have to implement all pre-operational requirements, including but not limited to:</li>
<li>Setting up of the facility.</li>
<li>Interview and recommend applicants for available positions while adhering to the local Labor Law and Equal Employment Opportunity policies in order to hire the best candidate for the job.</li>
<li>Supporting the training program for team members and equipping them with the necessary skills, knowledge, and attitude in order to perform their jobs effectively.</li>
<li>Work with internal collaborators &amp; external service providers to ensure operational readiness.</li></ul></div></div></div></div></div>

Senior Manager - Curator (Corals)

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