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field dispatch coordinator

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 As a Field Dispatch Coordinator, you will ensure Zones work is performed efficiently &amp; accurately. You will provide consistency in customer deliverables by training &amp; onboarding technicians and engineers, assisting in the preparation of project manuals, performing pilot installations, quality assurance checks, and performing supervisory functions for the Field Services Team.
 
 
 
 What You&rsquo;ll Do As The Field Dispatch Coordinator
 
 
 
 Employees employed in the role of Field Dispatch Coordinator shall be required to apply their independent minds and demonstrate intellectual abilities in their decision-making.
 
 
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Perform pilot installation for our customers to verify and validate the scope of services and installation scripts.
 </li>
 <li>
 Work with the Project Management Office to prepare project manuals on each project for our technicians and engineers which will outline topics such as:
 </li>
 <li>
 Contact information
 </li>
 <li>
 Escalation procedures
 </li>
 <li>
 Scope of services
 </li>
 <li>
 Installation scripts and processes
 </li>
 <li>
 Schedules and teams
 </li>
 <li>
 Locations and maps
 </li>
 <li>
 Site completion checklists
 </li>
 <li>
 Provide onboarding, training, and support for Field Technicians
 </li>
 <li>
 Perform quality assurance checks and team assessments to ensure:
 </li>
 <li>
 Performance of the complete scope of services as outlined in the SOW
 </li>
 <li>
 Installation scripts and processes are completed, meeting client directed specifications
 </li>
 <li>
 Be available for all escalations and questions as a dedicated technical support resource
 </li>
 <li>
 Route and manage subcontractor work orders
 </li>
 <li>
 Collect and validate appropriate deliverables upon completion for delivery to project manager
 
 
 </li>
 </ul>
 
 Education/Certification
 
 
 
 What you will bring to the team:
 
 
 Bachelor&rsquo;s degree in IT/Business Administration or any other related field
 
 
 
 Required Experience
 
 
 
 <ul>
 <li>
 5+ years&rsquo; experience with PC systems, related peripherals, common software programs, and Operating Systems
 </li>
 <li>
 Thorough understanding of the connectivity of devices to LAN and WAN
 </li>
 <li>
 Candidates must possess the ability and willingness to travel, which will include working off-hours, weekends and staying overnight with prior notification
 </li>
 <li>
 Strong interpersonal and customer service skills
 </li>
 <li>
 Ability to communicate internally and externally on all levels and through all mediums.
 </li>
 <li>
 Experience and success in working with various delivery organizations to achieve deliverables
 </li>
 <li>
 Ability to effectively prioritize and execute tasks in a high-pressure environment
 </li>
 <li>
 Ability to work and adapt to change in a fast paced environment
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Voice and Data cabling experience (Installation, termination, testing)
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Experience with Service Desk tool suites
 </li>
 <li>
 Concepts of networking fundamentals
 </li>
 <li>
 Microsoft Visio
 </li>
 <li>
 Experience with Service Now
 </li>
 <li>
 Resource supervisory experience
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Shift Timings: 9:00 P.M to 06:00 A.M (Pk time)
</div>

Field Dispatch Coordinator

Zones

<div>Description 
 
 
Company Overview:
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 Position Overview:
 As a Field Dispatch Coordinator, you will ensure Zones work is performed efficiently &amp; accurately. You will provide consistency in customer deliverables by training &amp; onboarding technicians and engineers, assisting in the preparation of project manuals, performing pilot installations, quality assurance checks, and performing supervisory functions for the Field Services Team. 
What you&rsquo;ll do as the Field Dispatch Coordinator:
 Employees employed in the role of Field Dispatch Coordinator shall be required to apply their independent minds and demonstrate intellectual abilities in their decision-making.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Perform pilot installation for our customers to verify and validate the scope of services and installation scripts.</li><li>
Work with the Project Management Office to prepare project manuals on each project for our technicians and engineers which will outline topics such as:</li><li>
Contact information</li><li>
Escalation procedures</li><li>
Scope of services</li><li>
Installation scripts and processes</li><li>
Schedules and teams</li><li>
Locations and maps</li><li>
Site completion checklists</li><li>
Provide onboarding, training, and support for Field Technicians</li><li>
Perform quality assurance checks and team assessments to ensure:</li><li>
Performance of the complete scope of services as outlined in the SOW</li><li>
Installation scripts and processes are completed, meeting client directed specifications</li><li>
Be available for all escalations and questions as a dedicated technical support resource</li><li>
Route and manage subcontractor work orders</li><li>
Collect and validate appropriate deliverables upon completion for delivery to project manager</li></ul>
What you will bring to the team:
EDUCATION/CERTIFICATION:
 Bachelor&rsquo;s degree in IT/Business Administration or any other related field
 REQUIRED EXPERIENCE:
<ul><li>5+ years&rsquo; experience with PC systems, related peripherals, common software programs, and Operating Systems
</li><li>Thorough understanding of the connectivity of devices to LAN and WAN
</li><li>Candidates must possess the ability and willingness to travel, which will include working off-hours, weekends and staying overnight with prior notification
</li><li>Strong interpersonal and customer service skills
</li><li>Ability to communicate internally and externally on all levels and through all mediums.
</li><li>Experience and success in working with various delivery organizations to achieve deliverables
</li><li>Ability to effectively prioritize and execute tasks in a high-pressure environment
</li><li>Ability to work and adapt to change in a fast paced environment
</li><li>Excellent written and verbal communication skills
</li><li>Voice and Data cabling experience (Installation, termination, testing)</li></ul> 
 Preferred:<ul><li>
Experience with Service Desk tool suites</li><li>
Concepts of networking fundamentals</li><li>
Microsoft Visio</li><li>
Experience with Service Now</li><li>
Resource supervisory experience</li></ul> 
Zones offers a comprehensive Benefits package 
 
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Shift Timings: 9:00 P.M to 06:00 A.M (Pk time)</div>

Golden Hawk Technologies

Job Title: Logistics Coordinator Location: DHA Phase 2Islamabad Job Type: Full-TimeTimings: 1 PM to 10 PM, 2pm to 11pm, 3pm to 12am and 4pm to 1am (9-hour shifts with weekly rotational shifts).Job Summary:We are seeking a highly organized and proactive Logistics Coordinator with excellent communication skills to coordinate transport operations for our UK-based transport company. You will be responsible for dispatching drivers and vehicles efficiently, maintaining communication between drivers and clients, and resolving any logistical challenges in real-time. This role demands the ability to multitask, prioritize, and handle fast-paced operations seamlessly.Key Responsibilities:<ul><li>Schedule and dispatch drivers and vehicles to designated locations based on service requests. Maintain constant communication with drivers, clients, and management to ensure smooth operations.</li><li>Monitor and track the status of drivers and deliveries throughout the shift. Coordinate with UK-based clients, ensuring timely and professional communication. Update dispatch logs, reports, and records for accurate tracking and reporting.</li><li>Address emergencies or unforeseen issues, providing prompt and effective solutions.</li></ul>Qualifications:<ul><li>1-2 years of experience in dispatch or logistics (UK market experience preferred). Excellent communication skills, both verbal and written.</li><li>Ability to multitask and remain organized in a fast-paced environment. Proficiency in dispatch software and Microsoft Office.</li></ul>Perks and Benefits:<ul><li>Competitive salary Opportunities for career growth</li><li>Supportive and collaborative work environment</li></ul>Job Type: Full-timePay: Rs75,000.00 - Rs90,000.00 per monthExperience:<ul><li>dispatching: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Logistics Coordinator

Intercargo Logistics (SMC-Private) Limited

Intercargo Logistics is providing one point logistics solution to its clients across 32 countries of world. This company has adopted most advanced technological systems for rendering services to its clients. InterCargo Logistics for now is looking to fill the positions of CSRs / Overnight Dispatch Coordinators for its office based in Islamabad, Pakistan.Job Description:Generally, the Dispatch Coordinators ensures smooth and accurate execution of all freight bookings processed through the company&rsquo;s digital freight-booking application. The role involves monitoring job entries, confirming driver engagement and compliance, coordinating with clients and drivers, and ensuring that all milestones&mdash;such as acceptance, pickup, loading, transit, and delivery&mdash;are updated correctly and on time.The coordinator acts as the primary point of contact for any operational issues impacting customer satisfaction and on-time delivery performance.More specifically,<ul><li>Monitor all new freight jobs entered into the booking application in real time.</li><li>Verify that all job details (pickup location, delivery location, cargo description, timings, client requirements, etc.) are complete and correctly registered.</li><li>Flag and correct incomplete or inaccurate job entries by coordinating with internal teams or clients.</li><li>Ensure any special instructions (temperature control, oversized cargo, documentation needs, etc.) are accurately reflected in the system.</li><li>Track driver acceptance of assigned jobs and follow up immediately if acceptance is delayed or declined.</li><li>Reassign drivers promptly when cancellations, rejections, or emergencies occur.</li><li>Ensure the driver receives all necessary job details, documents, and client instructions through the app or direct communication.</li><li>Driver assignment</li><li>Driver acceptance</li><li>Pre-departure readiness</li><li>Arrival at pickup location</li><li>Loading start / loading complete</li><li>Departure from pickup</li><li>Arrival at delivery</li><li>Unloading start / completion</li><li>Proof of delivery upload</li><li>Follow up with drivers who fail to update milestones promptly.</li><li>Log any irregularities, delays, or deviations from planned schedules.</li><li>Ensure that both clients and internal teams receive real-time milestone notifications.</li><li>Act as primary contact for clients regarding job status, changes, or issues.</li><li>Provide timely updates on driver ETA, loading completion, delays, or route changes.</li><li>Respond to client queries received via phone, email, or in-app chat.</li><li>Escalate unresolved or critical client concerns to the manager or POCs in senior staff.</li><li>Proof of delivery</li><li>Loading confirmation</li><li>Cargo photos</li><li>Delivery receipts</li><li>Confirm that all regulatory documentation (permits, licenses, hazardous goods documentation if applicable) is complete.</li><li>Maintain accurate overnight shift records for handover to day-shift staff.</li></ul>Job Requirements;1. The ideal candidate for this position comes with the Extraordinary Communications Skills required for handling calls with Clients and Driver Based in UK2. The candidate should come with the basic industrial knowledge on how to handle the coordination for driver dispatch jobs3. The candidate ideally should be having prior exposure of handling dispatch work or courier handling;5. Strong communication skills with command over English is highly desired with proficiency in outlook-based email coordination;Benefits1. Permanent Job2. Good Startup Salary3. Monthly Performance Bonus4. Emergency Health Cover5. Free Gym Membership6. Sports Activity Team Events7. Staff Tours8. Official Dinners9. Provident Fund Facility10. EOBI11. Annual Appraisal / Salary Increments12. Career Promotion Ladder13. Conducive Working EnvironmentFresh Graduates with Extraordinary High Communication Skills are Encouraged to ApplyJob Timing: 12:30 PM to 09:30PM PST / 6 Days / WeekJob Location: 2nd Floor, One Expressway, Gulberg Greens Interchange, Islamabad Highway, IslamabadIntercargo Logistics is an equal opportunity provider with no belief in discrimination based on religion, caste, creed, color, origin or gender. Female candidates are encouraged to apply from Gulberg Greens and surrounding areas as they will be given preference based on the closer proximity and experience relevancy for this job.Job Type: Full-timePay: From Rs65,000.00 per monthApplication Question(s):<ul><li>Have you read the job description carefully?</li><li>If the salary for this position is acceptable to you?</li></ul>Work Location: In person

Dispatch Coordinators

Globe Call Centre(SMC-PRIVATE) Ltd

Globe Call Centre is hiring experienced and reliable UK Cab Dispatchers &amp; Operators to join our growing operations team. We are seeking proactive individuals who can think quickly, stay organized, and perform efficiently in a fast-paced work environment. Candidates with hands-on experience in dispatch coordination&mdash;particularly within the UK taxi or transportation sector&mdash;are highly encouraged to apply.Key Responsibilities<ul><li>Efficiently manage and allocate incoming cab bookings to ensure timely and reliable service.</li><li>Monitor driver routes, schedules, and performance, making real-time adjustments to ensure smooth operations.</li><li>Maintain clear and professional communication with drivers and customers, providing updates and assistance as required.</li><li>Accurately maintain records of trip details, driver activities, and daily dispatch logs.</li><li>Ensure all dispatch activities comply with company policies and applicable transportation regulations.</li><li>Address customer inquiries and concerns promptly and professionally to maintain a positive service experience.</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum 1 year of experience in taxi, cab, or transportation dispatch.</li><li>Strong working knowledge of dispatch systems, GPS tools, and route management software.</li><li>Excellent verbal communication and interpersonal skills.</li><li>Ability to remain calm, organized, and proactive in high-pressure situations.</li><li>Strong multitasking, time management, and problem-solving skills.</li></ul>Job Location: Plot no. 206, East Service Road, I 10/3, IslamabadInterested Candidates may send their resumes on &quot;hr@globe-call.com&quot;Job Type: Full-timeWork Location: In person

UK Taxi Dispatchers

CabCall Experts (CCE)

About the Company:CabCall Experts is providing a professional call answering service to foreign clients and their customers in various parts around the globe encompassing United Kingdom, Australia and USA. Established over 10 years ago, our company continues to evolve and attract new clients till date. Due to recent expansion in our client base, we are looking for new staff to join our team!About the Role:We are looking for experienced Cab &amp; Taxi Dispatch Executives with hands-on knowledge of iCabbi, Autocab, and Cordic dispatch systems. This is a fast-paced, inbound role involving high-volume calls, real-time ride coordination, and customer and driver support across rotational shifts.The ideal candidate is tech-savvy, detail-oriented, and able to multitask efficiently while delivering excellent customer service and meeting KPIs.Key Responsibilities<ul><li>Handle inbound calls for cab and taxi bookings and dispatch operations.</li><li>Use iCabbi, Autocab, and Cordic systems to assign, track, and manage rides.</li><li>Accurately update customer, trip, and driver information in dispatch software.</li><li>Coordinate effectively with drivers to ensure timely pickups and resolutions.</li><li>Address customer queries, complaints, and changes professionally and efficiently.</li><li>Follow company dispatch and customer service policies at all times.</li><li>Perform other operational tasks as assigned.</li></ul>Requirements<ul><li>Mandatory experience with iCabbi, Autocab, and/or Cordic dispatch systems.</li><li>Friendly and professional phone manner with strong communication skills.</li><li>Strong multitasking ability in a high-call-volume environment.</li><li>Basic computer literacy and ability to learn new systems quickly.</li><li>At least 1&ndash;2 years of experience in cab/taxi dispatch or a customer-facing role.</li><li>Excellent time management and prioritization skills.</li><li>Ability to work rotational shifts, including nights, weekends, and holidays.</li><li>Problem-solving mindset with attention to detail.</li></ul>Benefits &amp; Perks<ul><li>Friendly, safe, and supportive work environment</li><li>Inbound campaign &ndash; no cold calls</li><li>Ongoing training and coaching</li><li>Career growth and promotion opportunities</li><li>Attendance and Quality Assurance (QA) bonuses</li><li>Fuel allowance</li><li>Rewards and performance incentives</li></ul>How to ApplyPlease apply with your updated resume. Optional:Include a cover letter highlighting your experience with iCabbi, Autocab, or Cordic.Job Types: Full-time, FresherPay: Rs80,000.00 - Rs110,000.00 per monthApplication Question(s):<ul><li>Are you available to join immediately?</li><li>Do you have experience as a UK Customer Service Representative (CSR)?</li><li>Do you have prior inbound customer service experience?</li></ul>Experience:<ul><li>Icabbi / autocab/ cordic: 1 year (Required)</li></ul>Work Location: In person

Senior UK Taxi Dispatcher

Astral Logistics Solutions

Job Title:Experienced US Truck Dispatcher (On-Site)Location: Coco Space, Plot 3A, Korang Road, Markaz I-10/3, Islamabad, PakistanJob Type: Full-Time | On-SiteSalary &amp; Incentives:<ul><li>Fixed salary up to PKR 70,000 (based on experience)</li><li>8%&ndash;10% commission on overall gross revenue</li><li>Performance-based growth opportunities</li></ul>About the RoleWe are hiring an experienced US Truck Dispatcher for our on-site operations in Islamabad. This position is strictly for professionals with hands-on experience dispatching trucks in the United States market.This role is not suitable for logistics coordinators, supply chain professionals, or fresh candidates.Key Responsibilities<ul><li>Dispatch Dry Van, Reefer, or Flatbed trucks across the United States</li><li>Book and negotiate loads using US load boards (DAT, Truckstop, etc.)</li><li>Communicate with US brokers, shippers, and drivers</li><li>Plan routes, manage appointments, and track ETAs</li><li>Handle detention, layover, TONU, and other accessorials</li><li>Ensure compliance with US DOT, HOS, and ELD regulations</li><li>Monitor loads from pickup to delivery and resolve issues promptly</li><li>Maintain dispatch records and daily performance reports</li></ul>Required Experience &amp; Skills<ul><li>Minimum 1+ year of proven US Truck Dispatch experience</li><li>Strong understanding of US trucking operations and freight lanes</li><li>Experience using DAT, Truckstop, or similar load boards</li><li>Excellent English communication skills</li><li>Ability to work US business hours</li><li>Strong negotiation and problem-solving skills</li></ul>Who Should Apply<ul><li>Professionals with direct US truck dispatch experience only</li><li>Candidates who have dispatched for US carriers</li><li>Individuals motivated to earn commission on gross revenue</li></ul>Do not apply if your experience is limited to logistics, supply chain, or local freight forwarding without US dispatch exposure.Work LocationOn-site only Coco Space, Plot 3A, Korang Road, Markaz I-10/3, Islamabad, PakistanHow to ApplyApply via Indeed or send your CV to: careers@recruiffy.com (Please mention &ldquo;US Truck Dispatcher &ndash; Islamabad&rdquo; in the subject line)Job Type: Full-timePay: From Rs45,000.00 per monthWork Location: In person

Truck Dispatcher- USA Compaign

Explore 371+ Field dispatch coordinator in Islamabad Pakistan this January. Find roles across top companies and apply now to boost your career.

371 field dispatch coordinator jobs IN Islamabad Pakistan

Field Dispatch Coordinator

Field Dispatch Coordinator

Logistics Coordinator

Dispatch Coordinators

UK Taxi Dispatchers

Senior UK Taxi Dispatcher

Truck Dispatcher- USA Compaign