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field operations supervisory manager

Lakeshore Financial Group

<div>The Field Operations &amp; Supervisory Manager (FOSM) provides leadership to the Field Operations &amp; Supervisory Associate(s) while also serving as a first-line supervisor for assigned Equity Services, Inc. (ESI) Registered Representatives (RR), Investment Advisor Representatives (IAR), and Non-Registered Fingerprinted (NRF) staff throughout the country. 
This position is responsible for maintaining ongoing relationships with assigned personnel to educate, guide, and support their compliance responsibilities. The FOSM will serve as the supervisory point of contact for operational procedures to help ensure compliance with all applicable ESI and industry requirements. 
Compensation:
$95,000 - $110,000 yearly 
Responsibilities:
The FOSM will have primary responsibility for providing day-to-day supervision, including:<ul><li>
Maintenance of required Field Office of Supervisory Jurisdiction (OSJ) books and records</li><li>
Training based on RR business needs and opportunities</li><li>
Proactive communication of all applicable ESI and industry requirements</li><li>
On-site supervisory office inspections of assigned ESI branch offices/non-branch locations as prescribed, with follow-up and resolution of audit findings</li><li>
Regular interaction with RRs to proactively address potential compliance issues and minimize risk</li><li>
Investigation of potential compliance or sales practice issues, taking appropriate corrective action as needed in collaboration with Compliance and other internal business units</li><li>
Acting as a conduit of information between the Home Office and field members to problem-solve</li><li>
Vetting of new recruits, including supervisor review and sign off on related licensing and registration paperwork, and compliance and regulatory reporting requirements such as branch office disclosure, office sharing arrangements, outside business activities, etc.</li><li>
Principal review and sign off for all assigned supervisory reviews, such as weekly blotter and correspondence, retail communications, seminars and public speaking events, gifts, incentives, etc.</li><li>
Build an effective team, drive team member engagement, and develop talent</li><li>
Responsible for staffing, training, employee development, goal setting and total performance management</li><li>
Demonstrated ability to empower, influence, and make connections between diverse sets of individuals</li><li>
Collaborate with a wide variety of internal and external parties to effectively solve issues</li><li>
Establish and maintain strong working relationships with a focus on delivering exceptional customer service</li><li>
Develop and maintain productivity and quality metrics; identify and action continuous improvement opportunities</li><li>
Ensure that the business area is following established processes; monitor and maintain compliance-based requirements</li><li>
Responsible for coordinating the completion of all field exams as required</li><li>
Other supervisory responsibilities as assigned</li></ul> 
The FOSM will also serve as the first line operational contact for RRs, providing support that may include:<ul><li>
Business submission requirements and workflow best practices</li><li>
Approved Firm technology tools, platforms, and requirements</li><li>
Ability to implement and enforce regulatory and supervisory-based decisions</li><li>
Proactive collaboration and service-based responses for escalated items</li></ul> 

Qualifications:<ul><li>
Bachelor&rsquo;s degree or relevant field experience</li><li>
Strong oral and written communication skills to effectively communicate with the field and the home office at all organizational levels</li><li>
Passion for coaching and developing a team</li><li>
Three years or more of direct broker-dealer supervisory experience, investment advisory, and/or compliance experience a plus.</li><li>
Strong presentation skills</li><li>
Detail-oriented with demonstrated project management skills</li><li>
Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment</li><li>
Knowledge of insurance and annuities, mutual funds, general securities, and other investment products, markets, and distribution; previous experience with insurance-affiliated entities a plus</li><li>
FIRNA Series 7 24 required, Series 53 desirable</li><li>
Experience with all Microsoft applications, particularly Word, Outlook, Excel, and PowerPoint; knowledge of social media platforms is a plus</li><li>
Ability to travel 20-30% of the time</li></ul> 

About Company 
At Lakeshore Financial, our Financial Representatives and Advisors take pride in nurturing strong and meaningful connections with a diverse range of individuals. Our services are designed to cater to specific needs, offering comprehensive financial strategies or focusing on particular areas that require attention.
What sets us apart is our commitment to providing a unique and all-encompassing approach to evaluating and developing financial wellness strategies tailored to each individual's circumstances. We genuinely care about clients' well-being and want them to experience our dedicated and holistic method.
To ensure the highest quality of guidance, our team follows a comprehensive process. By leveraging this approach, we strive to deliver exceptional results and empower clients to achieve their financial goals with confidence.</div>

Field Operations & Supervisory Manager

PalAmerican Security

<div>Win team experience a plus 
Microsoft office experience necessary 
American Heritage - Account Manager
Are you a highly skilled and motivated individual looking to oversee daily operations? Do you thrive in building strong relationships with clients and employees while ensuring top-notch security services? If yes, then this role is perfect for you!
Join American Heritage as an Account Manager. In this role, you will lead a team of security officers and supervisors, ensuring high-quality security services are provided to safeguard people and property. You will coordinate essential support services, maintain positive client relationships, and meet financial and operational objectives while delivering exceptional customer service.
Essential Functions:<ul><li>
Oversee daily security operations at the assigned client site.</li><li>
Lead and support a team of security officers and supervisors.</li><li>
Establish and maintain positive relationships with clients and team members.</li><li>
Coordinate support services to manage the client site efficiently.</li></ul>
Additional Responsibilities:<ul><li>
Ensure contract compliance and required reporting.</li><li>
Handle escalated security issues and emergency situations.</li><li>
Communicate staffing needs and develop staff through coaching and training.</li><li>
Manage equipment, supplies, and vehicles at the account(s).</li></ul>
Qualifications:<ul><li>
Associate&rsquo;s or Four-year degree in Criminal Justice, Business Administration, or related field.</li><li>
At least 8 years of business management/supervisory experience.</li><li>
Ability to develop customer relationships and manage multiple priorities.</li><li>
Outstanding interpersonal and communication skills.</li></ul>
Benefits:<ul><li>
Paid Time Off</li><li>
Health, Dental, Vision, and Life Insurance</li><li>
Mileage Reimbursement</li></ul>
If you are a dynamic individual with a passion for security management, apply now to be a part of our innovative team at American Heritage Security!
Location: AH - IL - Chicago
PPS provides a full suite of private contract security and patrol services with a customer-focused culture that is unique to the industry. We are able to tailor our offerings to clients' needs due in-part to our well-trained personnel with varied backgrounds that include law enforcement, private security, customer service, and military experience.
Pay: $70000.00 - $75000.00 / year
Benefits:<ul><li>
Paid time off</li><li>
Health insurance</li><li>
Dental insurance</li><li>
Vision insurance</li><li>
Life insurance</li></ul>
Job Type: fulltime
Schedule:<ul><li>
Monday to Friday</li><li>
On call</li></ul>
Education: Associate's degree
Work location: On-site</div>

Account Manager

Airport Minority Advisory Council

<div>Apply Here- https://chicago.taleo.net/careersection/100/jobsearch.ftl?lang=en 
Director of Finance, X43 
Chicago Department of Aviation &ndash; O'Hare International Airport
Finance/Budget Division 
Number of Positions: 1
(Additional vacancies possible pending budget approval)
Starting Salary: $133,836 - $150,768 
Applications for this position will be accepted until 11:59pm CDT on 4/15/2026 
Under direction, in a managerial nature, functions as the chief financial officer directing and managing the financial, accounting, budgetary, and grant administration operations for a City department, and performs related duties as required 
This class title has been designated as a multi-tiered title. Positions allocated to this title code are assigned to large City departments and have been designated as such on the Senior Manager Salary Plan. 
ESSENTIAL DUTIES<ul><li> 
Oversee the development and coordination of section budgeting policies, controls, and procedures.</li><li>Direct and support the budgeting staff's performance to ensure airport sections are adequately managing their budgets to provide proper levels of service to the airports.</li><li>Prepare an analysis of expenses such as projections and preliminary final budget summaries for budget approval to the Office of Budget &amp; Management and City Council.</li><li>Mange the distribution of periodic financial management system (FMS) information reports and highlight the variances from approved budget to all department sections.</li><li>Approve programs, operational budgets, and amendments in FMS for appropriate funding.</li><li>Presentation of reports that compare performance with plans, budgets and projections (i.e. Overtime reports, snow cost reports, etc.).</li><li>Interpret financial and statistical results.</li><li>Perform other duties as assigned to meet the overall objective of the position and department (i.e. approving APRFs, approving status rate changes, approving expense forms, etc.).</li><li>Perform other job-related duties as assigned.</li><li>Oversees</li></ul> 
Additional duties may be required for this position. 
Location: 8420 W. Bryn Mawr Ave, 6FL. Chicago, IL 60631
Days: Monday - Friday
Hours: 8:30AM &ndash; 4:30PM 
THIS POSITION IS EXEMPT FROM THE CAREER SERVICE 
Qualifications 
MINIMUM QUALIFICATIONS:
Education, Training, and Experience<ul><li>Graduation from an accredited college or university with a Bachelor's degree in Accounting, Finance or a directly related field, plus five (5) years of professional financial management work experience, of which four (4) years are in a supervisory role related to the responsibilities of the position, OR</li><li>Graduation from an accredited college or university with a Master's degree or higher in Accounting, Finance or a directly related field, plus four (4) years of professional financial management work experience, of which four (4) years are in a supervisory role related to the responsibilities of the position</li></ul> 
NOTE:<ul><li>May be required to work late nights or weekends.</li><li>A valid State of Illinois driver's license is required.</li><li>The candidate(s) selected for hire must pass an airport background check and a Security Threat Assessment (STA).</li></ul> 
SELECTION REQUIREMENTS 
This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position will be selected. 
For Information on our employees benefits please visit our benefits website at: https://www.chicago.gov/city/en/depts/fin/benefits-office.html
For Information on our salary and title structure visit our classifications website at: https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdf
APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. Department of Human Resource staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.
COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices click here.
ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT. 
The City of Chicago is an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer. 
City of Chicago
Brandon Johnson, Mayor</div>

Chicago Department of Aviation- Director of Finance, X43

Rush University Medical Center

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Security
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $45.59 - $74.19 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
 
Assists and supports the Director of Security in all matters of departmental operations. During the absence of the Director, the Assistant Director provides direct management of the department. This includes all responsibilities for the fiscal, personnel, staffing, and operational control of the department. Exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.
<div>Other information:
 
 
<ul><li>Associates degree in Criminal Justice or related field
</li><li>Five (5) or more years of managerial experience in hospital security, law enforcement or corporate security.
</li><li>Must possess/maintain a valid Permanent Employee Registration Card (PERC) from the Illinois Department of Finance and Professional Regulation (IDFPR) after successfully completing a 20-hour security guard training course from an approved provider.
</li><li>Must possess/maintain a valid Illinois Firearm&rsquo;s Owner&rsquo;s Identification Card (FOID) as issued by the Illinois State Police.
</li><li>Must have successfully completed a 28-hour firearms training course (including revolver) from a State of Illinois approved provider within two (2) years of the Firearms Control Card (FCC) application, or the applicant must show proof on the FCC application of requalification with the last year at the time of application.
</li><li>Must be eligible to obtain/maintain an Illinois FCC from the IDFPR within 90 days of employment (including revolver certification).
</li><li>Must maintain a satisfactory firearms requalification score as mandated by the IDFPR.
</li><li>Valid Illinois, Indiana, or Wisconsin driver&rsquo;s license required with a prior driving record deemed acceptable to Human Resources pursuant to a driver&rsquo;s history check.
</li><li>Must possess or obtain International Association of Healthcare Security and Safety (IAHSS) certification at the &ldquo;Basic&rdquo; and &ldquo;Supervisory&rdquo; levels within 6 months of hire and maintained thereafter.
</li><li>Ability to work various shifts; including weekends as assignments dictate.
</li><li>Excellent written and oral communications skills.
</li><li>Ability to prioritize workload.
</li><li>Strong knowledge of physical security; including access control and video surveillance.
</li><li>Outstanding customer service skills.
</li></ul> 
Preferred Job Qualifications:
 
<ul><li>Bachelor&rsquo;s Degree in Criminal Justice or related field preferred.
</li><li>Previous security supervision experience at the equivalent of Assistant Director level preferred with past experience in either the healthcare, law enforcement or with a large security organization.
</li></ul> 
Disclaimer:
 
 
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. 
 
 
</div><div>Responsibilities:
 
<ul><li>Assist Director with oversight of daily operations of the Security Services Department. Develop, implement, and enforce departmental policies and procedures.
</li><li>Supervise all line supervisors, conduct evaluations and discipline staff.
</li><li>Participate in the recruitment and interview process of departmental employees.
</li><li>Supervise the purchase, maintenance, and repair of department equipment.
</li><li>Serve as a hearing officer for employee/union grievances.
</li><li>Take direct control of department operations during times of emergency or during periods of supervisor absence.
</li><li>Assume the functions of the department Director during periods of absence.
</li><li>Maintain fiscal/budgetary responsibility for the department.
</li><li>Conduct and supervise investigations.
</li><li>Coordinate and supervise security training efforts and certifications; to include the direct training of supervisors and officers.
</li><li>Coordinate interdepartmental matters with shift supervisors or appropriate responsible parties.
</li><li>Assist with regulatory reporting requirements and compliance.
</li><li>Represents RUSH in matters of security at external/internal committees and organizations. 
</li></ul></div>Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Assistant Director Security

The Home Depot

<div>
 Req173967
 
 
 
 This role will cover all of Central and Northern Plains Regions major metros to include Chicago, Milwaukee, St. Louis, Kansas City, and Minneapolis.
 
 
 
 
 Position Purpose
 
 
 
 The Rental Field Operations Manager (RFOM) is the acting operational leader within their assigned region. The goal of the RFOM is to increase operational performance and profitability in their assigned regions. The RFOM leads their team through influence to excel in all safety measures, excellent customer service, and operational metrics. The RFOM does this by ensuring their team is knowledgeable, empowered, and efficient, so as to keep all associates and customers safe, and fleet rent ready.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 40%
 </li>
 <li>
 . Drives overall operations of the region, including personnel management, equipment maintenance and repair, rental performance of the fleet, Home Depot store and associate relationships, equipment delivery, revenue and expense control, and any other key performance areas as defined by the Regional Rental Manager or Divisional Leader.
 </li>
 <li>
 .Supports Regional Rental Manager with the hiring and training of support staff.
 </li>
 <li>
 .Evaluate operational success through the lens of taking care of our customers. Manage regional brand awareness by building and bridging the relationships with districts, stores, and field rental team associates.
 </li>
 <li>
 .Manages equipment maintenance and repair for the region, ensuring that all fleet in assigned stores is properly maintained to maximize the rental-readiness and utilization of the equipment.
 </li>
 <li>
 30%
 </li>
 <li>
 .Promotes a safety culture through appropriate training, positive behaviors, communication and decisions
 </li>
 <li>
 .Manages operational compliance of all tech work performed in the region, including store inspections, lift inspections, preventative maintenance, equipment repairs, equipment deliveries, and new equipment deployment.
 </li>
 <li>
 .Maintain regulatory compliance
 </li>
 <li>
 30%
 </li>
 <li>
 .Ensure technicians are executing tasking of down equipment and open inspections.
 </li>
 <li>
 .Ensure quality service to all HD Rental customers by driving sales and customer service behaviors with all associates and proper execution.
 
 
 </li>
 </ul>
 
 Direct Manager/Direct Reports
 
 
 
 <ul>
 <li>
 This position reports into the Regional Rental Manager (RRM)
 </li>
 <li>
 This role has up to 30 direct reports.
 </li>
 <li>
 This position may require overnight travel 50%
 
 
 </li>
 </ul>
 
 Travel Requirements
 
 
 
 <ul>
 <li>
 Typically requires overnight travel more than 50% of the time.
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Must be eighteen years of age or older.
 </li>
 <li>
 Must be legally permitted to work in the United States.
 </li>
 <li>
 This position is very active and requires standing and walking daily. Employee is required to talk and hear. Driving for extended periods of time. Working conditions may include working indoors and outdoors in cold, hot and damp areas. The physical demands described here are representative of those that must be done by an employee to successfully perform the essential functions of this role.
 </li>
 <li>
 Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Associates Degree or higher preferred, must have High School Diploma or GED / Technical or Trade School
 </li>
 <li>
 Three (3+) years or more of management experience, rental industry experience is a plus.
 </li>
 <li>
 Demonstrated leadership skills with the ability to performance manage a team.
 </li>
 <li>
 Ability to respond to common inquiries or complaints from customers, doing what is necessary to exceed customer expectations, and optimize and grow the business.
 </li>
 <li>
 Ability to work collaboratively with store level and field level colleagues in order to create the best customer experience possible.
 </li>
 <li>
 Effective verbal and written communication with managers, customers and peers.
 </li>
 <li>
 Ability to interpret financial statements and performance reporting, define problems, collect data, establish facts, draw valid conclusions and make appropriate operational changes in response.
 </li>
 <li>
 Working knowledge of key categories of rental equipment, including basic applications, features, benefits and safety issues.
 </li>
 <li>
 General knowledge of equipment maintenance and repair, including gas and diesel engines, hydraulics and electrical systems.
 </li>
 <li>
 Proficient in the use of MS Office products and technology ie: smart phone, laptop, tablet, desktop.
 </li>
 <li>
 Valid driver's license for the state in which you live and work.
 </li>
 <li>
 Good driving record.
 
 
 </li>
 </ul>
 
 Minimum Education
 
 
 
 <ul>
 <li>
 The knowledge, skills and abilities typically acquired through the completion of a associate's degree program or equivalent degree in a field of study related to the job.
 
 
 </li>
 </ul>
 
 Preferred Education
 
 
 
 <ul>
 <li>
 No additional education
 
 
 </li>
 </ul>
 
 Minimum Years Of Work Experience
 
 
 
 <ul>
 <li>
 3
 
 
 </li>
 </ul>
 
 Preferred Years Of Work Experience
 
 
 
 <ul>
 <li>
 No additional years of experience
 
 
 </li>
 </ul>
 
 Minimum Leadership Experience
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Preferred Leadership Experience
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Certifications
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 None
 </li>
 </ul>
</div>

Rental Field Operations Manager - Chicago

<div>This role will cover all of Central and Northern Plains Regions major metros to include Chicago, Milwaukee, St. Louis, Kansas City, and Minneapolis.
Position Purpose:
The Rental Field Operations Manager (RFOM) is the acting operational leader within their assigned region. The goal of the RFOM is to increase operational performance and profitability in their assigned regions. The RFOM leads their team through influence to excel in all safety measures, excellent customer service, and operational metrics. The RFOM does this by ensuring their team is knowledgeable, empowered, and efficient, so as to keep all associates and customers safe, and fleet rent ready. 
Key Responsibilities:<ul><li>
40%</li><li>
. Drives overall operations of the region, including personnel management, equipment maintenance and repair, rental performance of the fleet, Home Depot store and associate relationships, equipment delivery, revenue and expense control, and any other key performance areas as defined by the Regional Rental Manager or Divisional Leader.</li><li>
.Supports Regional Rental Manager with the hiring and training of support staff.</li><li>
.Evaluate operational success through the lens of taking care of our customers. Manage regional brand awareness by building and bridging the relationships with districts, stores, and field rental team associates.</li><li>
.Manages equipment maintenance and repair for the region, ensuring that all fleet in assigned stores is properly maintained to maximize the rental-readiness and utilization of the equipment.</li><li>
30%</li><li>
.Promotes a safety culture through appropriate training, positive behaviors, communication and decisions</li><li>
.Manages operational compliance of all tech work performed in the region, including store inspections, lift inspections, preventative maintenance, equipment repairs, equipment deliveries, and new equipment deployment.</li><li>
.Maintain regulatory compliance</li><li>
30%</li><li>
.Ensure technicians are executing tasking of down equipment and open inspections.</li><li>
.Ensure quality service to all HD Rental customers by driving sales and customer service behaviors with all associates and proper execution.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This position reports into the Regional Rental Manager (RRM)</li><li>
This role has up to 30 direct reports.</li><li>
This position may require overnight travel 50%</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel more than 50% of the time.</li></ul> 
Physical Requirements:<ul><li>
Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).</li></ul> 
Working Conditions:<ul><li>
Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li><li>
This position is very active and requires standing and walking daily. Employee is required to talk and hear. Driving for extended periods of time. Working conditions may include working indoors and outdoors in cold, hot and damp areas. The physical demands described here are representative of those that must be done by an employee to successfully perform the essential functions of this role.</li><li>
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.</li></ul> 
Preferred Qualifications:<ul><li>
Associates Degree or higher preferred, must have High School Diploma or GED / Technical or Trade School</li><li>
Three (3+) years or more of management experience, rental industry experience is a plus.</li><li>
Demonstrated leadership skills with the ability to performance manage a team.</li><li>
Ability to respond to common inquiries or complaints from customers, doing what is necessary to exceed customer expectations, and optimize and grow the business.</li><li>
Ability to work collaboratively with store level and field level colleagues in order to create the best customer experience possible.</li><li>
Effective verbal and written communication with managers, customers and peers.</li><li>
Ability to interpret financial statements and performance reporting, define problems, collect data, establish facts, draw valid conclusions and make appropriate operational changes in response.</li><li>
Working knowledge of key categories of rental equipment, including basic applications, features, benefits and safety issues.</li><li>
General knowledge of equipment maintenance and repair, including gas and diesel engines, hydraulics and electrical systems.</li><li>
Proficient in the use of MS Office products and technology ie: smart phone, laptop, tablet, desktop.</li><li>
Valid driver's license for the state in which you live and work.</li><li>
Good driving record.</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a associate's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
3</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
None</li></ul></div>

Inspiration Corporation

<div>
 
 
 
 
 
 Job Title:
 
 
 
 
 
 Workforce
 
 
 Development and Jericho Education Fund Case Manager
 
 
 
 
 
 
 
 
 Department:
 
 
 
 
 
 Workforce Development
 
 
 
 
 
 
 
 
 
 
 Reports to:
 
 
 
 
 
 Workforce Development Manager
 
 
 
 
 
 
 
 
 
 
 FLSA Status:
 
 
 
 
 
 Non-Exempt
 
 
 
 
 
 
 
 
 
 
 Salary:
 
 
 
 
 
 $50,925-$53,045
 
 
 
 
 
 
 
 
 
 
 
 
 To apply:
 
 
 
 
 
 Visit
 
 
 
 
 https://inspirationcorporation.applytojob.com/apply.
 
 
 
 
 
 
 
 
 OVERVIEW
 
 
 
 
 &nbsp;
 
 
 
 
 
 In an atmosphere of dignity and respect, Inspiration Corporation connects people and creates opportunity through access to social services, job training, housing, and food. Each year, Inspiration Corporation works with hundreds of resilient Chicagoans who face systemic disparities and inequities, such as homelessness, hunger, and social isolation.
 
 
 
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 
 
 To help individuals and families overcome these barriers, we provide dedicated support coupled with housing, job training, scholarships, meals and engagement services. Inspiration Corporation meets people where they are in life, helping them access the support they need and achieve their personal goals. Inspiration Corporation programs are voluntary, and all service needs and goals are participant driven. Our case management philosophy is strengths-based and trauma-informed. Inspiration Corporation practices harm reduction and focuses on reducing or minimizing the harm associated with high-risk behavior through motivational interviewing.
 
 
 
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 
 
 At Inspiration Corporation, employees embody our mission by demonstrating the following Core Values:
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 
 
 Integrity &ndash;
 
 
 
 
 
 
 
 We cultivate trusting, collaborative relationships rooted in mutual respect and accountability.
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 Growth &ndash;
 
 
 
 
 
 
 
 We encourage personal development, curiosity and being open to new possibilities.
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 Equity &ndash;
 
 
 
 
 
 
 
 We recognize each person&rsquo;s inherent rights and advocate for inclusive access to resources and opportunities.
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 Resilience &ndash;
 
 
 
 
 
 
 
 We persevere and seek solutions that celebrate our strength in the face of adversity, while practicing and encouraging self-care.
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 Hospitality &ndash;
 
 
 
 
 
 
 
 We create uplifting, accepting, and nourishing connections with everyone who comes through our doors.
 
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 Inspiration Corporation believes that these values are central to our work with participants and one another, and they create a culture we all have a stake in.
 
 
 
 
 
 
 
 
 
 
 
 
 
 POSITION SUMMARY
 
 
 
 
 
 
 
 
 
 
 
 The Workforce Development and Jericho Education Fund Case Manager supports participants in meeting their employment, career pathways and educational goals by providing case management, supportive services, and career counseling to participants considering or enrolled
 
 
 
 
 in Inspiration
 
 
 
 
 Kitchens foodservice training program or receiving education and training tuition support from the Lori &amp; Ron Jericho Memorial Education Fund.
 
 
 
 
 
 
 
 
 
 
 
 
 GENERAL
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Demonstrate Inspiration Corporation&rsquo;s Core Values.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Uphold Policies and Procedures of Inspiration Corporation and Inspiration Kitchens.
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Exhibit professionalism and high standards in all aspects of performance.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ensure the efficient and effective provision of services with dignity and respect in accordance with the agency&rsquo;s mission.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with all departments as appropriate to ensure that the needs of the agency&rsquo;s participants are addressed.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Participate in all relevant agency activities for training, information sharing, etc.
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 
 
 
 
 Essential Duties and Responsibilities:
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Manage enrollment procedures for both the Jericho Education Fund and the Foodservice Training program.
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Screen applicant eligibility based on agency and grant requirements.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 Collaborate with the Workforce Development Manager to develop and execute recruitment
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Enroll, orient, and maintain an active, rolling caseload of program participants.&nbsp; Meet with enrolled participants at least once a month and refer to support services as necessary.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Develop individualized service plans with participants, identifying goals, barriers and strategies to address barriers to meeting their goals; update individualized service plans to reflect updated goals, barriers and strategies
 
 
 
 
 
 .
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 Support participants in meeting employment and job retention goals, collaborating with culinary and employment team members.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Write case notes to document participant interactions, progress on their goals and outcomes. Accurate, complete and timely documentation and use of agency (currently Service Point) and funder data systems to demonstrate participant engagement, services and progress toward individual goals.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Contribute to, prepare and submit accurate and timely data collection on program metrics&nbsp;
 
 
 
 
 
 
 
 
 reporting for internal and external stakeholders (e.g. development team, funders, etc.)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Provide and document client support resources per eligibility, funder guidance and agency standards (e.g. transportation, clothing, etc.).
 
 
 
 
 </li>
 <li>
 
 
 
 
 Identify organizations to partner with to gain and send referrals.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Identify resources to connect program participants to supportive services for which they are eligible (e.g. rental assistance, mental health, etc.).
 
 
 
 
 </li>
 <li>
 
 
 
 
 Develop and participate in programming that offers peer support and builds community among program participants (in-person, and/or virtual). Collaborate with team members to develop and update materials to support participants&rsquo; success, including program handbooks, graduation certificates and other program materials.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Support program continuous improvement and coordination through participating in planning, team meetings, scheduling and site coordination.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Support participants in entering and completing the food service training program and Jericho Education Fund and in meeting their education and/or training, employment placement and job retention goals, using trauma-informed, strengths-based, low-barrier, harm-reduction approaches.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Recruit program prospects, prioritizing persons experiencing homelessness or housing instability, returning to the community from incarceration, poverty and other systemic barriers.
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 PROGRAM SPECIFIC DUTIES
 
 
 
 
 
 
 
 
 
 
 
 
 For Foodservice Training:
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Collaborate with foodservice training and restaurant operations staff in monitoring participant progress.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Support participants in demonstrating effective communication and other workplace skills.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Assess participants&rsquo; levels of job readiness, provide career counseling, and assist in the&nbsp;
 
 
 
 
 
 
 
 
 development of short- and long-term goals.
 
 
 
 
 </li>
 <li>
 
 
 
 
 &nbsp;Fulfill reporting requirements for grants
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 For Jericho Education Fund:
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Support Jericho Scholars in meeting their educational and vocational training and employment goals so that they can secure sustainable employment and navigate a career pathway.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Communicate with Inspiration Corporation staff, referring partner organization staff and prospective scholars, providing details and support for the referral process.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Establish referral, application and other programmatic timelines.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Meet enrollment goals.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain ongoing contact with participants during their course of study, track their progress, and help them address any challenges affecting their success in and completion of the program.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Report participant status and outcomes monthly. Enter participant enrollment, progress, including completion of education or vocational training and obtaining and maintaining employment, and case notes in internal reporting systems.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Complete financial transactions for scholar books, supplies, tuition, and other necessary items.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Collaborate with the Workforce Development Manager in managing the selection process, fund budget and tracking expenses.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain contact with participants after completion of their education or training.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Collect&nbsp;
 
 
 
 
 
 
 
 
 information about participant&rsquo;s initial employment outcomes and outcomes up to one year after starting employment.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Collect feedback from scholars on how the Jericho Education Fund has been a support to them and produce success stories that will be presented to the donor.
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 SUPERVISORY RESPONSIBILITIES:
 
 
 
 
 
 None.
 
 
 
 
 
 
 
 
 
 
 
 
 EDUCATION, EXPERIENCE &amp; SKILLS:
 
 
 
 
 
 &nbsp;The following requirements are representative of the education, experience and skills necessary for the position. A Bachelor&rsquo;s degree in social work or related field preferred. Two years of work experience in nonprofit case management and/or significant life experience required. Candidates who have worked with persons experiencing homelessness or housing instability, citizens returning to the community from incarceration, or other vulnerable populations are preferred for this position. Experience with college access services or scholarship programs preferred. Proficiency in Windows XP and Microsoft Office required.
 
 
 
 
 
 
 
 
 
 
 
 
 PHYSICAL DEMANDS:
 
 
 
 
 
 The physical demands described here are representative of those that must be met by an employee, to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 
 
 WORK ENVIRONMENT:
 
 
 
 
 
 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position maintains standard office hours, attends evening, weekend, and early morning meetings and functions as required onsite and offsite.&nbsp; Some travel is required.
 
 
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 
 
 
 Inspiration Corporation is an equal opportunity employer
 
 
 .
 
 
 
 
 
 &nbsp;
</div>

Workforce Development and Jericho Education Fund Case Manager

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Workforce Development and Jericho Education Fund Case Manager