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principal engagement manager 11390

Coupa

Chicago, Illinois, United States
 Services - Professional Services
 /
 Mid-Senior Level
 /
 Remote
 
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
 
Why join Coupa?
 
Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
 
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
 
The Impact of a Principal Engagement Manager to Coupa: 
As a Principal Engagement Manager at Coupa, you will implement the Coupa solution at various client sites. Whether the projects are executed directly by the Professional Services team or in collaboration with our network of implementation partners, you will ensure the successful 'go-live' of the customer.
 
As the ambassador of system expertise and best practices aligned with customer business goals, you will manage reporting, risk analysis, and resource alignment for project delivery, both individually and collaboratively on and off client sites, with potential travel up to 50% of the time.
 
The estimated pay range for this role is $152,000 - $198,000
 
The starting salary for the successful candidate will be based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
 
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
 
Please be advised that inquiries or resumes from recruiters will not be accepted.
 
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

Principal Engagement Manager - 11390

Lakeshore Financial Group

<div>The Field Operations &amp; Supervisory Manager (FOSM) provides leadership to the Field Operations &amp; Supervisory Associate(s) while also serving as a first-line supervisor for assigned Equity Services, Inc. (ESI) Registered Representatives (RR), Investment Advisor Representatives (IAR), and Non-Registered Fingerprinted (NRF) staff throughout the country. 
This position is responsible for maintaining ongoing relationships with assigned personnel to educate, guide, and support their compliance responsibilities. The FOSM will serve as the supervisory point of contact for operational procedures to help ensure compliance with all applicable ESI and industry requirements. 
Compensation:
$95,000 - $110,000 yearly 
Responsibilities:
The FOSM will have primary responsibility for providing day-to-day supervision, including:<ul><li>
Maintenance of required Field Office of Supervisory Jurisdiction (OSJ) books and records</li><li>
Training based on RR business needs and opportunities</li><li>
Proactive communication of all applicable ESI and industry requirements</li><li>
On-site supervisory office inspections of assigned ESI branch offices/non-branch locations as prescribed, with follow-up and resolution of audit findings</li><li>
Regular interaction with RRs to proactively address potential compliance issues and minimize risk</li><li>
Investigation of potential compliance or sales practice issues, taking appropriate corrective action as needed in collaboration with Compliance and other internal business units</li><li>
Acting as a conduit of information between the Home Office and field members to problem-solve</li><li>
Vetting of new recruits, including supervisor review and sign off on related licensing and registration paperwork, and compliance and regulatory reporting requirements such as branch office disclosure, office sharing arrangements, outside business activities, etc.</li><li>
Principal review and sign off for all assigned supervisory reviews, such as weekly blotter and correspondence, retail communications, seminars and public speaking events, gifts, incentives, etc.</li><li>
Build an effective team, drive team member engagement, and develop talent</li><li>
Responsible for staffing, training, employee development, goal setting and total performance management</li><li>
Demonstrated ability to empower, influence, and make connections between diverse sets of individuals</li><li>
Collaborate with a wide variety of internal and external parties to effectively solve issues</li><li>
Establish and maintain strong working relationships with a focus on delivering exceptional customer service</li><li>
Develop and maintain productivity and quality metrics; identify and action continuous improvement opportunities</li><li>
Ensure that the business area is following established processes; monitor and maintain compliance-based requirements</li><li>
Responsible for coordinating the completion of all field exams as required</li><li>
Other supervisory responsibilities as assigned</li></ul> 
The FOSM will also serve as the first line operational contact for RRs, providing support that may include:<ul><li>
Business submission requirements and workflow best practices</li><li>
Approved Firm technology tools, platforms, and requirements</li><li>
Ability to implement and enforce regulatory and supervisory-based decisions</li><li>
Proactive collaboration and service-based responses for escalated items</li></ul> 

Qualifications:<ul><li>
Bachelor&rsquo;s degree or relevant field experience</li><li>
Strong oral and written communication skills to effectively communicate with the field and the home office at all organizational levels</li><li>
Passion for coaching and developing a team</li><li>
Three years or more of direct broker-dealer supervisory experience, investment advisory, and/or compliance experience a plus.</li><li>
Strong presentation skills</li><li>
Detail-oriented with demonstrated project management skills</li><li>
Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment</li><li>
Knowledge of insurance and annuities, mutual funds, general securities, and other investment products, markets, and distribution; previous experience with insurance-affiliated entities a plus</li><li>
FIRNA Series 7 24 required, Series 53 desirable</li><li>
Experience with all Microsoft applications, particularly Word, Outlook, Excel, and PowerPoint; knowledge of social media platforms is a plus</li><li>
Ability to travel 20-30% of the time</li></ul> 

About Company 
At Lakeshore Financial, our Financial Representatives and Advisors take pride in nurturing strong and meaningful connections with a diverse range of individuals. Our services are designed to cater to specific needs, offering comprehensive financial strategies or focusing on particular areas that require attention.
What sets us apart is our commitment to providing a unique and all-encompassing approach to evaluating and developing financial wellness strategies tailored to each individual's circumstances. We genuinely care about clients' well-being and want them to experience our dedicated and holistic method.
To ensure the highest quality of guidance, our team follows a comprehensive process. By leveraging this approach, we strive to deliver exceptional results and empower clients to achieve their financial goals with confidence.</div>

Field Operations & Supervisory Manager

The Gettys Group Companies

<div>Description:

Reporting to the Principal of Prototypical Design, the Director is responsible for driving studio performance across design excellence, team leadership, and business operations. This role ensures the successful delivery of projects while strengthening team culture, client relationships, and overall studio efficiency.
The Director serves as a key connector between studio team members and firm leadership, providing clarity, direction, and support. They lead by example as both a strategic thinker and active project leader, while contributing to the continued evolution of The Gettys Group&rsquo;s design process and business practices.
Requirements:

Studio Leadership &amp; Operations<ul><li>
Lead the day-to-day operations of the studio, ensuring alignment with firm-wide goals, financial targets, and design standards</li><li>
Oversee project performance across the studio, including quality control, schedule adherence, and financial health</li><li>
Monitor project metrics (budget vs. actuals, utilization, billing) and proactively address risks</li><li>
Develop and manage monthly staffing plans, including coordination with Manila team members</li><li>
Ensure consistent execution of studio processes, while identifying opportunities to improve efficiency and effectiveness</li></ul>
Project &amp; Client Leadership<ul><li>
Serve as a senior leader on key projects, providing strategic direction and oversight</li><li>
Build and maintain strong client relationships, ensuring high levels of satisfaction and repeat business</li><li>
Review and contribute to project scopes, work plans, and fee structures</li><li>
Partner with Business Development to support proposals, pitches, and pipeline growth</li></ul>
People Leadership &amp; Development<ul><li>
Foster a high-performing, inclusive, and collaborative team environment</li><li>
Mentor and develop team members, supporting career growth and skill development</li><li>
Act as a trusted resource for team members, maintaining an open and approachable leadership style</li><li>
Identify and address team needs, challenges, and opportunities in a timely manner</li><li>
Partner with HR on recruitment, hiring, onboarding, and performance management</li></ul>
Cross-Functional Collaboration<ul><li>
Collaborate with Director peers and cross-studio partners (Branding, Procurement, BD) to ensure a cohesive client experience</li><li>
Support alignment across global teams, including effective integration of Manila resources</li><li>
Contribute to the evolution of design processes, tools, and systems that enhance collaboration and delivery</li></ul>
Business Development &amp; Strategy<ul><li>
Support the development of new business opportunities through client relationships and strategic outreach</li><li>
Contribute to studio growth strategies and long-term planning</li><li>
Identify opportunities to expand services, improve profitability, and strengthen market position</li></ul>
Administrative &amp; Operational Oversight<ul><li>
Oversee studio-related administrative functions including time approvals, PTO, and resource planning</li><li>
Ensure accurate and timely project reporting and documentation</li><li>
Support adoption and effective use of firm systems and tools</li></ul>
EDUCATION
Bachelor&rsquo;s or master&rsquo;s degree in Interior Design or Architecture from a CIDA- or NAAB-accredited program
EXPERIENCE
10+ years of professional experience in interior design, architecture, or related field, with demonstrated leadership experience. Select Service and Brand Standard experience preferred.
CORE COMPETENCIES<ul><li>
Proven leadership at both studio and firm levels</li><li>
Strong client relationship management and brand stewardship</li><li>
Excellent communication, including presentation, listening, and conflict resolution</li><li>
Sound decision-making with accountability for outcomes</li><li>
Ability to manage multiple priorities in a fast-paced, deadline-driven environment</li><li>
Highly organized with strong time and resource management skills</li><li>
Collaborative, team-oriented mindset with a focus on shared success</li><li>
Self-directed, proactive, and adaptable</li><li>
Willingness to travel as required for client engagement and business development</li></ul></div>

Director of Prototypical Design

Chicago Sky

<div><div>Chicago Sky &ndash; Senior Manager, Video Production 
</div><div>
The Chicago Sky are looking for a strategic, innovative, collaborative, creative, and results-driven full-time Senior Manager, Video Production to create, produce, edit, and execute digital content across gameplay, practices, press conferences, and events for use across social media, website, app, and newsletter channels, paid media, broadcast features, community/special events, and in-game presentation. Expected salary range, dependent upon qualifications and experience: $60,000-$70,000. 
</div><div>
Essential Job Duties and Responsibilities: 
</div><div>
This candidate should be passionate about women's sports, championing equality, and generating breakthrough digital content and creative storytelling ideas to drive Chicago Sky awareness, fan engagement, and loyalty. 
</div><div>
Responsibilities 
</div><ul><li>
Capture content on gamedays at ALL home games and away games, including gameplay, highlights, fan content, sponsorship activations, and videoboard content.</li><li>
Capture and edit short and long form content to be featured on Chicago Sky social media channels, including but not limited to, interviews, sponsored videos, community events, press conferences, and social media videos.</li><li>
Coordinate activities associated with in-game programming on the video boards, including but not limited to production and loading of video content.</li><li>
Stay up-to-date with emerging trends and best practices in video production to enhance the team&rsquo;s video content.</li><li>
Capture, edit, and archive footage from gamedays and events.</li><li>
Lead brainstorming sessions and generate breakthrough creative storytelling, activation, community, and game day fan engagement concepts to drive Sky awareness and fan engagement.</li><li>
Conduct interviews with players, partners, and team members to drive storytelling</li><li>
Partner closely with Partnership Marketing, Graphic Design, Marketing, PR, Social Media, Corporate Partnerships, Tickets, and Community Departments.</li><li>
Attend all 22 home games and travel on the road with the team for up to 22 away games.</li></ul><div></div><div> 
Qualifications 
</div><ul><li>
5+ years of digital content, video/film production and editing.</li><li>
High level knowledge of cinema camera operation, set lighting and postproduction software (preferably Adobe Premiere.)</li><li>
Strong portfolio of sports-related video content.</li><li>
Evidence of strong creativity, innovation, and idea generation.</li><li>
Ability to prioritize and focus on multiple projects being developed concurrently.</li><li>
Comfortable taking risks and the initiative in an entrepreneurial environment.</li><li>
College degree in marketing, video production, sports marketing or a related field.</li><li>
Passionate about storytelling, sports marketing, with an interest in women's sports and the WNBA.</li><li>
Strong leadership and teamwork skills.</li><li>
Great communicator who enjoys presenting to, interacting with, and incorporating feedback from key stakeholders.</li><li>
Energetic, flexible, self-starter who is comfortable working in a fast-paced environment, with and without direct supervision.</li><li>
Strong writing, editing, design, and proofreading skills.</li><li>
Hybrid role: 2 days/week expected in office, with attendance at all 22 home games, road games, practices, and some weekends/evenings. https://sky.wnba.com/schedule.</li></ul><div></div><div> 
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.</div></div>

Senior Manager, Video Production

University of Chicago

<div>
 
 Department
 
 
 
 BSD OCR - Research Incubation - Portfolio Development
 
 
 
 
 About The Department
 
 
 
 
 The Office of Clinical Research (OCR) is the nucleus of the clinical research enterprise, providing services, training, tools and compliance oversight to support the conduct of clinical research across the entire Biological Sciences Division and University of Chicago Medicine human subject research portfolio.
 
 
 The mission of the Office of Clinical Research is to catalyze clinical research by providing expertise, resources, infrastructure, and systems that facilitate clinical research operations and enable collaboration across the enterprise while promoting compliance and human subject protection on behalf of our diverse community of patients and volunteers. Together, we elevate the human experience with knowledge and health care.
 
 
 
 
 Job Summary
 
 
 
 
 The job provides technical research support activities related to collecting, documenting, and reporting on basic clinical studies. Supports the administrative and operational tasks for clinical research conducted across the University.
 
 
 The Clinical Research Assistant is part of the Research Incubation Unit of the Office of Clinical Research. The Clinical Research Assistant (RA) is a specialized research professional working with and under the direction of the clinical Principal Investigator (PI). While the Principal Investigator is primarily responsible for the overall design, conduct, and management of clinical research projects, the RA oversees, facilitates and coordinates the daily activities of clinical research and plays a critical role in the conduct of the studies to ensure compliance with federal and institutional regulations. This position is housed within the Research Incubation Unit but will work specifically with investigators in the Orthopaedic Surgery Department. By performing these duties, the RA works with the PI, department, sponsor, and institution to support and provide guidance on the administration of the compliance, financial, personnel and other related aspects of the clinical studies.
 
 
 This position will have primary accountability to the Clinical Research Manager for the Department of Orthopaedic Surgery within the Office of Clinical Research.
 
 
 This at-will position is wholly or partially funded by contractual grant funding which is renewed under provisions set by the grantor of the contract. Employment will be contingent upon the continued receipt of these grant funds and satisfactory job performance.
 
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Research tasks include recruitment, screening for eligibility, consenting participants, conducting research assessments, data entry, and subject follow-up and scheduling.
 </li>
 <li>
 Perform specific protocol procedures (specimens and data management, survey/questionnaire administration and the like) required to conduct the study and retain research subjects. Understands protocols and may collect information about adverse events (AEs), identified in the protocol or investigator brochure.
 </li>
 <li>
 Participates in study-related documentation, such as protocol worksheets, procedural manuals, adverse event reports, institutional review board documents, or progress reports.
 </li>
 <li>
 May perform data abstraction and entry for retrospective chart review studies.
 </li>
 <li>
 Meets with the study PI on a regular basis to discuss study updates.
 </li>
 <li>
 Performs all tasks in basic clinical studies.
 </li>
 <li>
 Supports quality assurance reviews conducted by study sponsors, federal agencies, or specially designated review groups.
 </li>
 <li>
 Acquires and applies knowledge of clinical studies to collect analyzable clinical research data and/or samples.
 </li>
 <li>
 Performs other related work as needed.
 
 
 </li>
 </ul>
 
 
 Education:
 
 
 
 
 
 Minimum Qualifications
 
 
 
 Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).
 
 
 
 
 Work Experience:
 
 
 
 
 Minimum requirements include knowledge and skills developed through &lt; 2 years of work experience in a related job discipline.
 
 
 
 
 Certifications:
 
 
 
 
 
 Preferred Qualifications
 
 
 
 
 
 Education:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree.
 
 
 </li>
 </ul>
 
 
 Experience:
 
 
 
 
 <ul>
 <li>
 2 years of work or volunteer experience in a health care related setting.
 
 
 </li>
 </ul>
 
 
 Preferred Competencies
 
 
 
 
 <ul>
 <li>
 Strong organizational skills.
 </li>
 <li>
 Excellent skills interacting with members of the public in a health care setting.
 </li>
 <li>
 Self-directed learner.
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Office, out-patient clinic, operating room, and sample processing lab.
 
 
 </li>
 </ul>
 
 Application Documents
 
 
 
 <ul>
 <li>
 Resume (required)
 </li>
 <li>
 Cover Letter (preferred)
 
 
 </li>
 </ul>
 When applying, the document(s)
 
 MUST
 
 be uploaded via the
 
 My Experience
 
 page, in the section titled
 
 Application Documents
 
 of the application.
 
 
 
 Job Family
 
 
 
 Research
 
 
 
 Role Impact
 
 
 
 Individual Contributor
 
 
 
 Scheduled
 
 
 Weekly Hours
 
 
 
 40
 
 
 
 
 Drug Test Required
 
 
 
 
 Yes
 
 
 
 
 Health Screen Required
 
 
 
 
 Yes
 
 
 
 
 Motor Vehicle Record Inquiry Required
 
 
 
 
 No
 
 
 
 Pay Rate Type
 
 
 
 Hourly
 
 
 
 FLSA Status
 
 
 
 Non-Exempt
 
 
 
 Pay Range
 
 
 
 $19.23 - $24.04
 
 
 The included pay rate or range represents the University&rsquo;s good faith estimate of the possible compensation offer for this role at the time of posting.
 
 
 
 
 Benefits Eligible
 
 
 
 
 Yes
 
 
 The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
 
 
 
 Posting Statement
 
 
 
 The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
 
 
 Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
 
 
 All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
 
 
 The University of Chicago's Annual Security &amp; Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
</div>

Clinical Research Assistant

CNA Insurance

<div>You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
The Digital Marketing &amp; External Communications Manager is responsible for leading the execution of digital marketing and external communications programs that support enterprise and business-unit objectives. This role translates strategy into disciplined, high-quality delivery across paid, owned and earned channels (i.e. media relations, awards and recognition programs), ensuring alignment with enterprise standards, brand voice, and performance expectations, and will have accountability for strategy execution and performance outcomes 
 
This position serves as a senior individual contributor and manager of agency partners, working closely with marketing leadership, integrated content teams, and business stakeholders to deliver measurable outcomes in brand awareness, engagement, and demand generation.
JOB DESCRIPTION:
Essential Duties &amp; Responsibilities
Performs a combination of duties in accordance with departmental guidelines:<ul><li>
Lead planning and execution of CNA&rsquo;s digital marketing and external communications strategy, ensuring effective execution across enterprise and business unit initiatives.</li><li>
Manage CNA&rsquo;s social media programs, including paid, organic, and employee advocacy programs, to drive engagement and brand awareness. Ensure consistent brand expression while enabling business-unit specific activation.</li><li>
Execute and optimize paid search and display advertising programs across paid, owned, and earned channels to maximize ROI and business impact.</li><li>
Manage resources, including agencies and vendors, to ensure consistent execution, scalability and cost effectiveness.</li><li>
Advise Marketing leadership on digital reputation, external communications strategy, and emerging issues, including providing recommendations during high-visibility campaigns or reputational events.</li><li>
Establish and enforce enterprise-level SEO and GEO (generative engine optimization) standards and governance, partnering with IT, integrated content and business teams on best practices for content, technical optimization, and linking strategies.</li><li>
Lead CNA&rsquo;s paid search marketing efforts, including planning, execution, and optimization across platforms such as Google and Bing.</li><li>
Drive and continuously optimize CNA&rsquo;s display advertising capabilities to support brand-building initiatives.</li><li>
Advise and execute on CNA&rsquo;s media relations strategy to enhance brand reputation and visibility across key markets. Manage relationships with external PR agencies and media partners, ensuring consistent messaging and proactive engagement.</li><li>
Lead the execution of a comprehensive awards and recognition program to elevate CNA&rsquo;s industry presence and thought leadership. Work alongside leadership and agency partners to identify relevant award opportunities and manage submission processes in collaboration with internal stakeholders.</li><li>
Develop and manage external written communications, ensuring brand voice consistency and compliance with regulatory standards. Collaborate with internal subject matter experts and leadership to craft compelling narratives that reinforce CNA&rsquo;s market position.</li><li>
Set enterprise KPIs and measurement frameworks for digital marketing and communications, ensuring transparent reporting and accountability across teams and channels.</li></ul>
May perform additional duties as assigned.
Reporting Relationship
Typically reports to AVP or above.
Skills, Knowledge &amp; Abilities<ul><li>
Skilled in developing high-quality written content for digital channels, press releases, and external communications that reflect organizational voice and tone.</li><li>
Advanced level of understanding of search marketing best practices, digital campaign management, and search engine provided campaign management tools (Google Ads, etc.).</li><li>
Advanced understanding of social media best practices (paid, organic and employee advocacy), B2B applications, engagement metrics and campaign performance</li><li>
Experience using organic search diagnostic/monitoring tools (Google, Search Console, Webmaster Tools, SEMrush or similar).</li><li>
Hands on experience working with Marketo (or similar marketing automation tools), as well as an understanding of key automation features including scheduling, segmentation, cloning and success criteria.
</li><li>Experience and working knowledge of analytics and tag-management tools (Google Analytics, Google Tag Manager, Looker and Power BI).</li><li>
Strong organizational skills including the ability to prioritize, coordinate and manage multiple projects and project teams.</li><li>
Excellent interpersonal communication skills.</li><li>
Collaborative workstyle, while also comfortable taking leadership roles within project teams.</li></ul>
Education &amp; Experience<ul><li>
Bachelor&rsquo;s degree in Marketing, Advertising, Journalism, Media/PR, Digital Marketing, or related field/discipline or equivalent experience.</li><li>
Typically, a minimum of 7 years of experience in a digital marketing, external communications, journalism, or media/PR function, preferably in agency and/or corporate marketing settings.</li><li>
P&amp;C insurance experience required.</li><li>
Certifications/ credentials (one or more preferred): Google Ads Certified, Bing Ads Accredited, and/or Marketing Automation Certification (e.g. Marketo Certified Associate/Expert)</li></ul>
#LI-Hybrid
#LI-DM1
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees &ndash; and their family members &ndash; achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA&rsquo;s benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.</div>

Digital Marketing & External Communications Manager

Calling Care Services Inc.

Job Title: ACT Case Manager (Offsite / Field-Based Role)At Vivia Health, we bring compassionate, person-centered care directly to the community. Our Assertive Community Treatment (ACT) team serves adults living with serious and persistent mental illness (SPMI) across the Chicagoland area, helping them thrive in their own environments.We believe real progress happens outside clinic walls&mdash;in homes, libraries, stores, and community spaces. Our offsite model empowers mental health professionals to form meaningful relationships, promote recovery, and meet clients where they are, both physically and emotionally.Position OverviewWe are seeking a motivated and compassionate ACT Case Manager to join our multidisciplinary team. This is a 100% field-based position involving travel throughout Chicago to support clients in their homes and communities. You will help clients access essential resources, build daily living skills, and navigate barriers to independence.The ideal candidate is patient, empathetic, organized, and skilled in de-escalation and crisis prevention. You&rsquo;ll work independently in the field while staying connected to the ACT team through remote check-ins and virtual team meetings.Key Responsibilities<ul><li>Provide intensive, community-based case management services to adults with SPMI.</li><li>Travel to clients&rsquo; homes and community locations to engage, assess, and support them.</li><li>Assist clients with daily living needs such as grocery shopping, budgeting, and job applications.</li><li>Coordinate access to mental health care, housing, benefits, medical providers, and recovery services.</li><li>Support clients in crisis prevention and stabilization, using calm and effective communication.</li><li>Collaborate remotely with the ACT team&mdash;including psychiatrists, nurses, therapists, and peer specialists.</li><li>Maintain detailed, timely documentation in compliance with Medicaid and agency standards.</li><li>Promote recovery, independence, and dignity through consistent, person-centered engagement.</li></ul>QualificationsRequired:<ul><li>IM+CANS certification (Illinois Medicaid &ndash; Community and Supports Assessment).</li><li>Bachelor&rsquo;s degree in Social Work, Psychology, Human Services, or related field.</li><li>Minimum 1 year of experience working with individuals with serious mental illness.</li><li>Valid Illinois driver&rsquo;s license, auto insurance, and reliable personal transportation.</li><li>Strong interpersonal skills with the ability to build rapport and de-escalate challenging situations.</li><li>Comfortable working independently with mobile technology and electronic documentation.</li></ul>Preferred:<ul><li>Experience on an ACT team or in community-based mental health services.</li><li>Knowledge of Medicaid documentation and service coordination.</li><li>Bilingual (Spanish/English) candidates strongly encouraged to apply.</li></ul>Why Join Vivia Health?<ul><li>$1,000 Sign-On Bonus &ndash; payable after 90 days of successful employment.</li><li>100% Field-Based Role &ndash; no office shifts; true autonomy and flexibility.</li><li>Purpose-Driven Work &ndash; make a direct impact on Chicago&rsquo;s most vulnerable populations.</li><li>Collaborative Team &ndash; supportive ACT model with virtual team meetings and supervision.</li><li>Comprehensive Benefits &ndash; medical, dental, vision, PTO, 401(k), and mileage reimbursement.</li><li>Professional Growth &ndash; CEU reimbursement, continuous training, and clinical development opportunities.</li><li>Meaningful Relationships &ndash; help clients build stability, confidence, and life skills through real-world engagement.</li></ul>Pay: $25.00 - $32.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Mileage reimbursement</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Willing and prepared to work with individuals with complex mental health needs.</li></ul>Experience:<ul><li>Case management: 2 years (Required)</li></ul>Ability to Commute:<ul><li>Chicago, IL (Preferred)</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>Work Location: On the road

Assertive Community Treatment Case Manager

Explore 150+ Principal engagement manager 11390 in Chicago this April. Find roles across top companies and apply now to boost your career.