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customer success program management senior manager

Salesforce

<div>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Program &amp; Project Management
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The Senior Program Manager plays a meaningful role leading both large-scale, cross-functional initiatives as well as new product launches within our Customer Success organization. PMs are responsible for programs from beginning to end, ensuring cross team collaboration, flawless execution and effective communication. They work closely with executives, strategy leaders, technology partners and many more to drive critical programs and activities across the company. PMs do this by understanding the business strategy, the customer experience necessary to realize the strategy, and the impact of the technology and process changes to our people.
Responsibilities
Drives the strategic development of large scale, cross organizational programs
<ul><li>Understands and contributes to the overarching business strategy; bridges the gap between cross functional teams to realize the program vision
</li><li>Builds cross functional relationships and proactively drives alignment across a diverse set of stakeholder groups
</li><li>Partners with Experience teams to influence technology and process building that align to Customer Success strategies
</li><li>Collaborate with Product Architects, Support Engineers and Success Managers to design Delivery models that best suit the customer experience
</li><li>Ability to adapt communication style and content to necessary audiences ranging from executive leadership to cross functional working groups
</li></ul>Develops program approach and leads the charge to successful delivery
<ul><li>Drives program plan and all related launch activities tied to the Product, Offer and/or Experience launch through our formal stage gate process
</li><li>Partner with Business Technology and other shared services teams to appropriately staff, prioritize and capacity plan across all programs through the use of agile methodologies
</li><li>Lead weekly and/or daily team calls to drive program alignment as well as monthly Steerco calls to gain executive buy-in
</li><li>Successfully bridges the gap between strategy, capacity, content, technology, engineering, support delivery &amp; global enablement
</li><li>Anticipates problems, identifies mitigation plans and escalates gaps with leaders
</li><li>Fosters cross team collaboration and, as needed, leads the team through fearless decision making
</li></ul>Develops and governs PMO best practices across the organization
<ul><li>Define, implement and continuously improve the program launch process to increase efficiency, reduce risk and improve quality
</li><li>Serve as product owner to sprint planning processes for shared services teams
</li><li>Train and enable cross functional teams on program management disciplines
</li></ul>Skills &amp; Requirements
<ul><li>10+ years of Program Management and/or Product Launch experience in a highly matrixed environment
</li><li>Outstanding organizational, communication (verbal/presentation/written), and interpersonal skills
</li><li>Strong understanding of Salesforce products, in how they connect to offer a comprehensive solution to our prospects and customers
</li><li>Proven experience working with global teams across multiple cultures, time zones, departments and functions
</li><li>Ability to establish credibility and rapport with senior executives, technical and non-technical team members alike
</li><li>Flexibility in shifting direction quickly when priorities change; excellent multi-tasking skills
</li><li>Demonstrate strong problem solving skills, process-driven mindset, and resourcefulness
</li><li>Analytical thinker that is willing to make decisions cross functionally in a fast paced, dynamic environment
</li><li>Self starter; willing to dig in and get the job done with minimal guidance
</li><li>Ideal: Scrum master certification (CSM), PMI or PrMI certification
</li></ul>Unleash Your Potential
When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates&rsquo; resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.&amp;#xa;&amp;#xa;The typical base salary range for this position is $143,400 - $216,900 annually. &amp;#xa;&amp;#xa;The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.</div>

Customer Success, Program Management, Senior Manager

CCC Intelligent Solutions

<div>Salary range is:
$78,555.51 - $115,000.00
This position is bonus and/or commission eligible.
CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we&rsquo;re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We&rsquo;re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com . 
 
<h1 class="jobSectionHeader">The Role
</h1>The Community Engagement Manager leads the company&rsquo;s efforts to build meaningful, long term relationships with the communities where we live and work, with a strong emphasis on our hometown Chicago market. This role designs and delivers community engagement programs centered on philanthropic giving, employee volunteerism, nonprofit partnerships, and employee giving initiatives that strengthen local impact, foster employee connection, and reinforce company values.
 
 
The Community Engagement Manager reports to the Senior Director, Communications, Marketing and Corporate Social Responsibility and works closely with cross functional partners to drive participation and visibility across the organization. 
 
<h1 class="jobSectionHeader">Key Responsibilities:
</h1>Community Engagement Strategy
<ul><li>Develop and execute a community engagement strategy that prioritizes strong local relationships and visible impact in the Chicago market.
</li><li>Identify opportunities to deepen participation and connection among employees, community partners, and local stakeholders.
</li></ul>Philanthropic Giving &amp; Nonprofit Partnerships
<ul><li>Manage charitable giving programs, including grants, sponsorships, and in‑kind contributions.
</li><li>Build, manage, and steward relationships with nonprofit organizations and community partners, with an emphasis on Chicago‑based and locally relevant organizations.
</li><li>Ensure partnerships are impactful, well‑managed, and aligned with company values.
</li></ul>Employee Volunteerism &amp; Giving
<ul><li>Design and lead employee volunteer programs, including company‑wide initiatives, team‑based opportunities, and skills‑based volunteering.
</li><li>Oversee employee giving initiatives, such as matching gifts or annual giving campaigns, to drive engagement and participation.
</li><li>Partner with internal leaders and employee groups to promote involvement and champion community efforts across the company.
</li></ul>Community Storytelling &amp; Visibility
<ul><li>Collaborate with Communications and Marketing to highlight community partnerships, volunteer activities, and philanthropic impact through internal and external channels.
</li><li>Support storytelling that reinforces employee pride and demonstrates the company&rsquo;s commitment to its communities.
</li></ul>Measurement &amp; Program Management
<ul><li>Track participation, engagement, and outcomes of community programs to inform decision‑making and continuous improvement.
</li><li>Gather insights and feedback from employees and community partners to strengthen programs over time. 
</li></ul> 
<h1 class="jobSectionHeader">Requirements:
</h1><ul><li>Education: Bachelor&rsquo;s degree preferred.
</li><li>Experience: Experience in community engagement, corporate philanthropy, employee volunteer programs, nonprofit partnerships, or related fields
</li><li>Location: Chicago‑based candidates strongly preferred.
</li></ul>Skills &amp; Attributes:
<ul><li>Strong relationship‑building and partnership management skills.
</li><li>Ability to inspire and mobilize employee participation.
</li><li>Excellent communication and collaboration skills.
</li><li>Highly organized, proactive, and comfortable working across teams.
</li>Familiarity with the Chicago nonprofit and civic landscape is a plus. 
<li>
</li></ul> 
<div><div><div><div><div><div><div><h1 class="jobSectionHeader">About CCC's Commitment to Employees:
</h1></div></div></div></div></div></div></div>CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion &amp; Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC&rsquo;s success.
CCC offers competitive compensation and benefits to support you and your families, including:
<ul><li>401K Match
</li><li>Paid time off
</li><li>Annual Incentive Plan Performance Bonus
</li><li>Comprehensive health insurance
</li><li>Adoption Assistance
</li><li>Tuition Reimbursement
</li><li>Wellness Programs
</li><li>Stock Purchase Plan options
</li><li>Employee Resource Groups
</li></ul>For more information about our benefits, please check out our careers site .
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here
If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.</div>

Community Engagement Manager

PAR Technology

<div><div><h2 class="jobSectionHeader">Location</h2>
Chicago; Austin ; Minneapolis; New Hartford; Syracuse Region</div><div><h2 class="jobSectionHeader">
Employment Type</h2>
Full time</div><div><h2 class="jobSectionHeader">
Location Type</h2>
Hybrid</div><div><h2 class="jobSectionHeader">
Department</h2>
Human Resources</div><div><h2 class="jobSectionHeader">
Compensation</h2><ul><li>
$130K &ndash; $140K &bull; Offers Bonus</li></ul><div>
The base salary range for this position is commensurate with work location, experience, skills, certifications, education, and prior accomplishments. The position may be eligible for additional compensation, including a bonus, commission and/or equity, as applicable.</div></div></div>
 <div><div>For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our &quot;Better Together&quot; ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.
Position Description:
PAR Technology is seeking a strategic, hands-on Head of Marketing Enablement to build and lead two critical functions: internal team enablement and customer training. This role sits at the intersection of product knowledge, go-to-market strategy, and learning design &mdash; ensuring our sales, customer success, and account management teams are fully equipped to position and sell our restaurant technology solutions, while simultaneously empowering customers to get maximum value from our products through PAR Academy.
The ideal candidate is part curriculum architect, part content creator, and part cross functional collaborator &mdash; someone who can partner with Product Marketing to translate complex product information into compelling training, resources, and tools, and deliver them at scale using modern AI-powered platforms.
Position Location:
Remote
Reports To:
VP of Marketing
What We&rsquo;re Looking For:
Requirements:<ul><li>5+ years of experience in sales enablement, revenue enablement, customer education, or a closely related function</li><li>Proven track record building and scaling enablement or training programs in a B2B SaaS environment</li><li>Strong ability to translate complex product and technical information into clear, compelling training content</li><li>Experience working closely with Product Marketing to operationalize messaging and competitive content</li><li>Demonstrated experience managing an LMS or customer academy platform</li><li>Excellent cross-functional collaboration skills with the ability to influence without authority</li><li>Strong project management skills with the ability to manage multiple programs simultaneously</li></ul>
Tools &amp; Technology:<ul><li>
ElevenLabs - AI voice generation for scalable, high-quality training content production</li><li>
Intellum - LMS platform for PAR Academy (customer) and internal training delivery</li><li>
Gong - Conversation intelligence &mdash; surfacing knowledge gaps and informing enablement priorities</li><li>
Salesforce - CRM integration for tracking certifications, enablement activity, and performance</li><li>
Canva - Branded visual content for battle cards, enablement assets, and training materials</li><li>
AI Tools (general) - AI-native content workflows for scripting, narration, and scalable training production
</li></ul>Additional skills:<ul><li>Experience in restaurant technology, hospitality tech, or adjacent vertical SaaS</li><li>Familiarity with enterprise GTM motions including complex sales cycles and multistakeholder accounts</li><li>Prior experience managing or mentoring a team</li></ul>
Unleash your potential: What you will be doing and owning:
Internal Team Enablement:
Design and lead a scalable, ongoing training program for Sales, Account Management, and Customer Success teams, covering:<ul><li>Product knowledge, positioning, and messaging across all restaurant technology solutions</li><li>Sales battle cards, objection handling frameworks, and competitive positioning &mdash; developed in close partnership with Product Marketing</li><li>New feature rollouts and product updates, ensuring GTM teams are informed and prepared ahead of each launch</li><li>New hire onboarding curriculum to ramp Sales, AM, and CS hires quickly and confidently</li><li>Ongoing reinforcement training to keep teams current as the product portfolio evolves</li></ul>
Partner with Product Marketing to:<ul><li>Consume competitive intelligence and win/loss insights developed by PMM, then package and distribute them in actionable, field-ready formats</li><li>Align all enablement content with approved messaging, positioning frameworks, and go-to-market strategy</li><li>Co-develop launch enablement plans for new products and major feature releases</li></ul>
Customer Training &amp; PAR Academy:<ul><li>Own and manage PAR Academy &mdash; PAR's customer-facing learning management system and training program</li><li>Develop and maintain a comprehensive library of customer training content including courses, certifications, how-to guides, and product walkthroughs</li><li>Create structured learning paths tailored to different customer roles (operators, IT, managers) and product lines</li><li>Drive customer adoption and product proficiency through proactive training initiatives tied to onboarding and ongoing success motions</li><li>Measure and report on training effectiveness, completion rates, and the impact of training on customer outcomes and retention</li><li>Continuously update content to reflect product changes, customer feedback, and evolving best practices</li></ul>
Strategy, Operations &amp; Cross-Functional Collaboration:<ul><li>Establish and track KPIs for both internal enablement and customer training programs</li><li>Build a scalable content infrastructure using AI-powered tools to produce high quality training materials efficiently and at speed</li><li>Collaborate with Sales leadership, CS leadership, and Product to identify knowledge gaps and prioritize enablement investments</li><li>Maintain a centralized, well-organized resource library accessible to all GTM team members</li></ul>
Interview Process:<ul><li>
Interview #1: Phone Screen with Talent Acquisition Team</li><li>
Interview #2: Video interview with the Hiring Manager (via MS Teams)</li><li>
Interview #3: Video interview with the Team (via MS Teams)</li></ul>
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you&rsquo;d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.</div></div>

Head of Marketing Enablement

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you&rsquo;re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you&rsquo;ve come to the right place. 
 
We&rsquo;re looking for a results oriented Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As an Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You&rsquo;ll not only dive deep into data to understand trends, but also communicate the &ldquo;why&rdquo; behind results and make actionable recommendations to internal and external stakeholders. Additionally, you&rsquo;ll be able to leverage Amazon&rsquo;s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Account Manager&rsquo;s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers. 
 
Key job responsibilities 
<ul><li>Become a knowledgeable partner on Amazon Advertising solutions</li><li>Develop annual brand and media strategies for growth based on overall advertiser goals/objectives</li><li>Develop campaign strategies and audience targeting recommendations per brand and product line</li><li>Evaluate KPIs and optimize campaign performance using a data driven approach</li><li>Perform in-depth data analysis to deliver actionable insights &amp; recommendations that influence short term / long term digital media strategy</li><li>Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon</li><li>Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction</li></ul></div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Bachelor's degree in a relevant field or equivalent work experience</li><li>5+ years of B2B or enterprise sales with a focus on hunting new business experience</li><li>Experience identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels</li><li>Experience positioning and selling technology to new customers and new market segments</li><li>Experience building, executing and scaling cross-functional programs or advertising campaigns from concept to completion</li><li>Experience communicating and presenting to senior leadership</li><li>Experience in making data driven business decisions</li><li>Experience collaborating with cross-functional teams including Marketing, Product Management, Customer Service, Operations, Legal, Finance, and Senior Leadership</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>8+ years of sales experience</li><li>Experience with MS Office Suite, CRMs (Salesforce) and other systems</li><li>Experience in customer-facing leadership roles</li><li>Experience proactively growing customer relationships within an account while expanding their understanding of the customer's business</li><li>Experience in influencing senior leadership through data driven insights</li><li>Experience working across functional teams and senior stakeholders</li><li>Experience guiding, training and mentoring others</li><li>MBA, or Master's degree in business, data science, public administration, finance, engineering, human resources or related field</li><li>Experience identifying and optimizing org processes, playbooks, or tools</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, IL, Chicago - 129,500.00 - 175,100.00 USD annually 
USA, NY, New York - 142,400.00 - 192,600.00 USD annually</div>

Sr. Sales Account Manager, Telecom

Adler University

<div>The Project Coordinator for Strategic Initiatives provides administrative, logistical, and operational support primarily to the Senior Vice President (SVP)/Chief Operating Officer (COO), and to the Office of the President more broadly. Reporting to both the SVP/COO (who also serves in a capacity of Board Secretary) and the Project Manager and Executive Assistant to the President, this role is the primary administrative resource for SVP/COO-driven and board-related projects, priorities, and day-to-day tasks while also supporting presidential office operations in close partnership with and direction from the Project Manager and Executive Assistant to the President.

The work spans four main areas: financial administration (processing and reconciling invoices, expenses, and reimbursements for the Office of the President and Board of Trustees); board logistics and governance support (coordinating meetings, materials, travel, and documentation for the Board of Trustees); communications support (drafting correspondence and providing copyediting and formatting assistance); and general administrative coordination including scheduling, travel, and project tracking.

The dual reporting structure &mdash; the SVP/COO and the Project Manager and Executive Assistant to the President &mdash; ensures that the role is operationally integrated across the office while remaining directly responsive to SVP/COO priorities. Success in this role requires a genuine commitment to collaboration, operational excellence, accuracy, and policy compliance, and an interest in working in a highly collaborative and fast paced, outcomes driven environment. There will be great exposure to leadership and learning opportunities in this role.

Key Responsibilities

SVP/COO &amp; Presidential Office Support (40%)
<ul>
<li>Provide high-quality administrative support to the SVP/COO and the Office of the President, including calendar management, correspondence, document preparation, and day-to-day operational coordination.
</li>
<li>Create project plans and set meetings with teams according to key priority and project deliverables with consultation with the SVP/COO.
</li>
<li>Prepare, format, and proofread executive materials including briefing documents, presentations, reports, and correspondence &mdash; ensuring all materials are polished, accurate, and appropriate for senior leadership audiences.
</li>
<li>Draft initial communications on behalf of the SVP/COO and Office of the President, including internal memos, external correspondence, and other materials requiring a professional and institutional voice.
</li>
<li>Support daily office operations in coordination with the Administrative Manager, Executive Assistant to the President, and other office staff, including phone coverage, visitor management, and office coordination.
</li>
<li>Maintain organized, accurate, and confidential electronic and physical records and files.
</li>
<li>Ensure smooth operations and logistics for meetings and events to maximize time of participants; set up Zoom and Teams meeting links, follow-up to support appropriate meeting attendance, and coordinate to collect, create, and distribute agenda before meetings.
</li>
<li>Serve as a back-up for the President&rsquo;s scheduler.
</li>
</ul>Board of Trustees Logistics &amp; Governance Support (20%)
<ul>
<li>Serve as a primary administrative point of contact for Board of Trustees members and their support teams &mdash; coordinating scheduling, travel, logistics, and communications with professionalism and discretion.
</li>
<li>Support the Board Secretary function by assisting with the preparation and distribution of board and committee materials, meeting minutes, approvals, and governance documentation.
</li>
<li>Coordinate logistics for board meetings and committee meetings &mdash; including space reservations, catering, AV and technology needs, travel arrangements, and on-site support.
</li>
<li>Maintain accurate and current board records, including member contact information, committee assignments, term dates, and governance documentation.
</li>
<li>Assist with planning and execution of board-related events and engagements, ensuring smooth operations from planning through close.
</li>
</ul>Invoice, Expense &amp; Financial Administration (15%)
<ul>
<li>Process, track, and reconcile invoices, receipts, expense reports, reimbursements, and check requests for the Office of the President and Board of Trustees &mdash; with consistent attention to accuracy, timeliness, and compliance with institutional policies.
</li>
<li>Serve as a primary point of contact for reimbursement and reconciliation within the Office of the President, working closely with the Executive Assistant and Administrative Manager to ensure all financial transactions are processed correctly and on schedule.
</li>
<li>Coordinate with the Finance office on invoice approvals, vendor payments, and budget tracking as needed.
</li>
<li>Maintain organized financial records and documentation to support audits, reviews, and reporting.
</li>
</ul>Travel Coordination (5%)
<ul>
<li>Under the direction of the administrative manager, support coordination of domestic and international travel for the President, SVP/COO, and Board of Trustees members &mdash; including itineraries, transportation, lodging, visa or documentation needs, and detailed logistics.
</li>
<li>Anticipate and resolve travel complications proactively, ensuring senior leaders and board members experience seamless, well-managed travel.
</li>
<li>Maintain and reconcile travel-related expenses in accordance with institutional policies.
</li>
</ul>Project &amp; Administrative Coordination (20%)
<ul>
<li>Provide project coordination support for initiatives led by the Office of the President &mdash; tracking timelines, action items, deliverables, and follow-up to ensure nothing falls through the cracks.
</li>
<li>Support administrative compliance and documentation efforts, coordinating communications, maintaining records, and assisting with audits or reviews as needed.
</li>
<li>Provide administrative support to senior leadership team committees or working groups, including scheduling, materials preparation, and documentation.
</li>
<li>Collaborate across departments and constituencies with professionalism and discretion, representing the Office of the President with care and institutional awareness.
</li>
<li>Oversee timekeeping and administrative guidance for student workers, temporary staff, or interns supporting the Office of the President, as assigned.</li></ul> 

Qualifications

Required
<ul>
<li>Prior experience in an administrative, executive support, or operations role &mdash; in a professional, academic, nonprofit, or mission-driven environment.
</li>
<li>Strong organizational, time-management, and multitasking skills; ability to manage multiple priorities accurately in a fast-paced environment.
</li>
<li>Excellent writing, editing, and proofreading skills, with the ability to produce clear, polished materials for senior and governance audiences.
</li>
<li>Experience with or demonstrated ability to quickly learn invoice processing, expense reconciliation, and financial record-keeping.
</li>
<li>Proficiency with Microsoft Office (Word, PowerPoint, Excel, Outlook) and Google Workspace.
</li>
<li>High level of professionalism, discretion, and sound judgment in handling confidential information.
</li>
<li> Proactive, self-directed working style with the ability to anticipate needs and act without waiting to be asked.
</li>
<li>Genuine commitment to operational excellence and continuous improvement.
</li>
<li>Collaborative, collegial approach with the ability to work effectively across diverse constituencies and stakeholders.
</li>
<li>A learning mindset and openness to leveraging tools and resources, including AI.
</li><li>Appreciation for and commitment to the mission of Adler University.
</li>
</ul>Preferred
<ul>
<li>Experience supporting a Board of Trustees, governing body, or senior executive in a higher education or nonprofit setting.
</li>
<li>Familiarity with board governance processes, meeting administration, or corporate secretary functions.
</li>
<li>Experience coordinating domestic or international travel for senior leaders.
</li>
<li>Demonstrated curiosity and interest in higher education, mission-driven organizations, or institutional leadership.</li></ul> 

Salary Range: $55,000.00 - $65,000.00

Work Environment (Physical Demands): The usual and customary methods of performing the jobs functions require the following physical demands: some lifting, carrying, pushing, and/or pulling and significant fine finger dexterity. Generally, the job requires 80% sitting, 10% walking, and 10% standing. This job is performed in a generally clean and healthy environment. 


Universal Core Behaviors:

Commitment to Adler&rsquo;s Mission
<ul>
<li>Acts with personal integrity, honesty, compassion. and integrity in all professional responsibilities.
</li><li>Aligns professional actions with Adler&rsquo;s commitment to community-rooted education, research, and impact.
</li><li>Contributes to a culture that advances health, well-being, and community connection &mdash; locally and globally.
</li><li>Respects and values colleagues and community partners.
</li></ul>Accountability and Excellence
<ul>
<li>Demonstrates results-oriented focus and commitment to quality.
</li><li>Consistently meets deadlines and delivers work of high professional standard.
</li><li>Prioritizes service and responsiveness.
</li><li>Seeks opportunities to improve efficiency, effectiveness, and resource use.
</li><li>Takes ownership of performance, seeks feedback, and accepts responsibility for actions.</li>
</ul>
Communication
<ul>
<li>Communicates with respect, diplomacy, and professionalism.
</li><li>Demonstrates active listening and comprehension.
</li><li>Expresses ideas clearly and effectively in both oral and written forms.
</li><li>Keeps colleagues informed in a timely and transparent manner.
</li></ul>Collaboration and Teamwork
<ul>
<li>Actively contributes to and engages with colleagues, partners, and communities.
</li><li>Builds relationships rooted in respect, empathy, and trust.
</li><li>Demonstrates curiosity, courage, and integrity in guiding work and decisions.
</li><li>Makes thoughtful, informed decisions that balance short-term needs with long-term impact.
</li><li>Works cooperatively with colleagues to achieve collective goals.
</li></ul>Adaptability and Lifelong Learning
<ul>
<li>Approaches challenges with proactive problem-solving.
</li><li>Commits to lifelong learning by continuously developing skills, knowledge, and effectiveness.
</li><li>Supports and adapts to evolving needs in the work environment.
</li></ul>Partnership with Supervisors
<ul>
<li>Engages supervisors as partners in achieving goals.
</li><li>Fosters open, respectful communication to maintain alignment and clarity.
</li>Seeks guidance and feedback when appropriate while demonstrating initiative and accountability. 
<li>
 </li></ul>Equal Opportunity Employer

It is the policy of Adler University that all persons are entitled to Equal Employment Opportunity (EEO) protection. The University does not discriminate against any individual for employment because of age, religion, race, color, gender, gender identity, sexual orientation, national origin, ancestry, marital status, physical or mental disability, military status (including unfavorable discharge from the military), or any other category protected by federal, state, or local law.</div>

Project Coordinator, Strategic Initiatives

Enova International

<div>We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid #LI-Hybrid

About the role:

As a Customer Service Supervisor, your primary responsibility is to oversee the day to day functions of a team of call center representatives. You will teach, train, and mentor representatives in a fast-paced environment to ensure success and a quality customer experience. You will also ensure the team is aiming for maximum efficiency and overall effectiveness. This role will report to the Department Manager.

Responsibilities:
<ul>
<li>Manage metrics, performance criteria, policies and procedures to continuously improve representative's productivity</li>
<li>Review quality assurance reports, customer survey responses and error reports and provide coaching to representatives to ensure they are creating the expected customer experience</li>
<li>Conduct one-on-one meetings, weekly meetings, coaching sessions, and performance reviews in a timely manner</li>
<li>Identify trends and recommend appropriate solutions to improve performance and drive engagement</li>
<li>Assist with new hire interviews, hiring decisions and manage the onboarding process for all new hires within your function</li>
</ul>
Requirements:
<ul>
<li>3 years of leadership experience in related capacity</li>
<li>Experience within the financial industry and/or loan operations</li>
<li>Excellent written and verbal communication skills</li>
<li>Ability to coach, train, and motivate employees and evaluate their performance</li>
<li>Capable of remaining calm under pressure and navigating tense situations, especially during busy hours</li>
</ul>
Compensation:

This position includes various levels within our career ladder. The actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the ranges shown.

Budgeted annual salary ranges:
<ul>
<li>Supervisor II: $51,000 to $57,000</li>
<li>Supervisor III: $60,000 to $71,600</li>
</ul>
Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.<div>
Benefits &amp; Perks:
<ul>
<li>Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.</li>
<li>Health, dental, and vision insurance including mental health benefits</li>
<li>401(k) matching plus a roth option (U.S. Based employees only)</li>
<li>PTO &amp; paid holidays off</li>
<li>Sabbatical program (for eligible roles)</li>
<li>Summer hours (for eligible roles)</li>
<li>Paid parental leave</li>
<li>DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)</li>
<li>Employee recognition and rewards program</li>
<li>Charitable matching and a paid volunteer day&hellip;Plus so much more!</li>
</ul>
About Enova

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus&trade;platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks&mdash;in order to create accessible credit for millions.

Being a values-driven organization is at the core of Enova's success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova's values and culture here.

It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.</div></div>

Customer Service Supervisor (Hybrid)

Kraft Heinz

<div><h2 class="jobSectionHeader">Job Description
</h2>Here at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies. When you join our table, you can expect access to an array of holistic wellness benefits* and perks, including medical, dental and vision coverage, 7% 401(k) matching, Business Resource Groups (BRGs) to help foster diversity, inclusion, and belonging for all employees, an industry-leading total rewards package that emphasizes a high discretionary bonus. *Benefits begin 30 days after hire for hourly employees, and immediately upon hire for salaried employees. Get a peek into life here at Kraft Heinz through our Instagram and TikTok channels! 
 
Senior Financial Analyst at a Glance&hellip;.
 
The Senior Financial Analyst will own financial analysis to enable growth and cost savings initiatives across the Heinz brand. Scope includes initiatives on innovation, renovation, capital expenditures, productivity, and portfolio management/mix. The Sr. Financial Analyst will work cross-functionally within the business unit and with central partners to enable collaborative and informative decision making
What&rsquo;s on the menu?
<ul><li>Finance lead for innovation, renovation, and capital investment projects across all Heinz categories
</li><li>Leverage cross-functional partners (Marketing, Sales, Operations, etc.) to develop thorough business recommendations grounded in both quantitative analysis with qualitative input
</li><li>Drive ROI mindset across investments (Capex, Trade, etc.)
</li><li>Develop Category/Brand/SKU profitability analysis and identify risks &amp; opportunities
</li><li>KPI and project reporting for senior leadership
</li><li>Perform ad hoc projects and reporting as needed
</li></ul>Recipe for Success &ndash; apply now if this sounds like you!
<ul><li>Recipe for Success &ndash; apply now if this sounds like you!
</li><li>Bachelor&rsquo;s degree in Finance, Accounting, Economics, or other quantitative field
</li><li>2+ years of Finance, Accounting, or similar experience
</li><li>Ability to collaborate cross-functionally and excel in a team atmosphere
</li><li>Strong communication skills and comfort using data and insights to influence; experience with executive presentations
</li><li>Ability to manage multiple concurrent projects
</li><li>Commercial P&amp;L knowledge, operations experience a plus
</li><li>Proficiency in Microsoft products (Excel, PowerPoint) and familiarity with data-visualization tools (Tableau)
</li><li>Comfort with ambiguity, self-starter and inquisitive
</li><li>EPM systems knowledge (SAP, Oracle) and experience with syndicated sales data (NPD, IRI, Nielsen) preferred
</li></ul>Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz&rsquo; strategy and values.
New Hire Base Salary Range:
$89,800.00 - $112,200.00
Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family&rsquo;s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You&rsquo;ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
<ul><li>Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
</li><li>Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
</li><li>Emotional &ndash; Employee Assistance Program , Wellbeing Programs, Family Support Programs
</li><li>Financial &ndash; 401k, Life, Accidental Death &amp; Dismemberment, Disability
</li></ul>Location(s)
Chicago/Aon Center 
 
Kraft Heinz is an Equal Opportunity Employer &ndash; Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.</div>

Senior Financial Analyst, Taste Elevation

Explore 245+ Customer success program management senior manager in Chicago this April. Find roles across top companies and apply now to boost your career.