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field service engineer

Smiths Group

<div>Company Description 
Every minute of every day, Smiths Detection&rsquo;s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.
Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.
Our expertise spans 21 global offices, seven manufacturing sites and five R&amp;D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.
This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. 
Job Description 
As a highly developed Field Service Engineer, this individual has had extensive training and experience in the support of one or more products in non-intrusive detection field. This individual must be team oriented and flexible, and actively seek to share information and assist his peers. Possesses advanced electro mechanical product training, including technical and operator training and is could conduct an operator level training to end users. Possesses solid communication skills, both oral and written. Demonstrates strong electronic repair troubleshooting methodology and maintains at least an intermediate technical level of product knowledge. Must be able to be cross trained on all products in the company&rsquo;s product portfolio and service them at customer site across the Middle East. Must have willingness to work on special projects, some of high visibility. Looks for common-mode problem occurrences and seeks to resolve, both independently and with the aid of others. Has a working knowledge of PC applications (MS Word, Excel &amp; Power Point) to provide clear, concise information summaries as needed. 
Troubleshoots, services, installs (deploys) and repairs equipment at customer sites. Maintains field service log and filing system to properly initiate, organize and maintain all field service and job files until work is completed. Must be able to travel extensively and when not on travel, the individual will provide assistance to the Technical Support staff. Conducts follow up calls with the customer to check system status.<div> 
SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: 
<ul><li>Responsible for meeting daily service repair needs and driving customer satisfaction</li><li>Installs, repairs and maintains equipment in the field; provides customer training as required.</li><li>Documents all inspections, maintenance, repair work and submits paperwork in a timely basis</li><li>Order, install, and return parts and manages repair parts cycle time</li><li>Reviews all logs for open issues and prepares formal reports to customers as necessary.</li><li>Participates in Service sales opportunities and assists with promoting and implementing revenue programs.</li><li>Ensures that tools and test equipment are properly maintained and calibrated</li><li>Assesses product/equipment performance based on field support data; recommends modifications or improvements.</li><li>Seeks to provide technical support to customers and other service professionals as required.</li><li>May participate in site surveys, pilot program service activities, attend meetings, champion special projects and prepare exclusive reports.</li><li>Possesses a solid level of technical knowledge on the company&rsquo;s X-Ray products.</li><li>Maintains clear and concise business communication proficiency, both oral and written</li><li>Establishes and maintains a close relationship with senior level FSE&rsquo;s and Product Specialist in order to support the needs of the customer and remain aware of current technical trends.</li><li>Exercises every available measure to control and minimize costs.</li><li>Travel, overtime and work hours other than Sunday-Thursday may be required.</li><li>Comply with and ensure department compliance with Company health, safety and environmentalpolicies.</li><li>Other duties as required.</li></ul></div><div> 
POSITION REQUIREMENTS: 
Education/Training: Associates Degree or equivalent technical training. Electrical/Electronic Engineering related Degree. Computer literacy required, Experience with Hydraulics and Air-conditioning Systems. 
Experience: Minimum of 2-3 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment. Level 3 FSE&rsquo;s should have a minimum of two years field experience with Smiths Detection Service Operations in Cargo Support and may support more than one product line. 
Knowledge/Skills: Individuals should possess good communications skills and have a strong orientation for customer focus and teamwork. Must be responsive to all customer issues at all times. Must have own credit card and be willing &amp; able to travel at short notice. 
Supervises: While supervision is not considered a primary responsibility of this position, there may be instances where supervision of others on a project basis may be required. 
Languages: English, Arabic, and French if possible. 
PHYSICAL/MENTAL REQUIREMENTS: 
<ul><li>Possess excellent organizational, communication, interpersonal skills with the ability to multi task several projects at once.</li><li>Excellent customer service skills and the ability to handle stressful situations.</li><li>Self-motivated, reliable, and accountable individual</li><li>Possess outstanding telephone skills</li><li>Autonomous</li></ul>
WORK ENVIRONMENT: 
Work environment is typically considered to be off-site, wherever the customer of concern is located</div> 
Additional Information 
Join us and we&rsquo;ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You&rsquo;ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You&rsquo;ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.
Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.<div></div>
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation &ndash; including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career&rsquo;s website (Careers - Smiths Group plc)</div>

Field Service Engineer

Impact Business Technologies

Job Posting &ndash; System Engineer (Cloud &amp; Systems)Position Title: System Engineer &ndash; CloudDepartment: Information TechnologyLocation: IslamabadEmployment Type: Full-TimeReports To: Manager ITAbout the RoleWe are seeking a motivated System Engineer &ndash; Cloud &amp; Systems to support the organization&rsquo;s cloud platforms, Microsoft 365 services, on-premises servers, and hosting infrastructure. The role offers hands-on exposure to modern IT environments, including cloud services, virtualization, enterprise messaging systems, and infrastructure operations.The selected candidate will assist senior engineers in maintaining both cloud and on-premises infrastructure, supporting ongoing cloud migration initiatives, Exchange environments, and hosting platforms, while ensuring system reliability, performance, and security.Key ResponsibilitiesCloud &amp; Microsoft 365 Support<ul><li>Support Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive.</li><li>Assist with mailbox migrations, user provisioning, license assignments, and tenant administration.</li><li>Monitor cloud services, system alerts, and service health dashboards.</li><li>Support Azure AD identity and access management tasks.</li></ul>Systems &amp; Server Management<ul><li>Assist in managing Windows Server environments and Active Directory services.</li><li>Support on-premises Exchange Server administration, including mailbox management and system monitoring.</li><li>Maintain enterprise email services across hybrid or on-premises environments.</li><li>Support virtualization platforms such as Hyper-V or VMware.</li><li>Perform routine server health checks, system monitoring, and patch management.</li></ul>Hosting &amp; Infrastructure Services<ul><li>Assist in maintaining hosting infrastructure and multi-tenant environments for email and application hosting.</li><li>Support web hosting services, DNS management, and domain configurations.</li><li>Monitor server resource utilization, uptime, and system performance.</li><li>Assist with backup management and disaster recovery validation.</li></ul>Systems Operations<ul><li>Assist with server monitoring, patching, updates, and backups.</li><li>Support infrastructure maintenance and system optimization tasks.</li><li>Perform routine system validations and operational checks.</li></ul>Security &amp; Best Practices<ul><li>Support Multi-Factor Authentication (MFA) enforcement and identity reviews.</li><li>Assist in endpoint security monitoring and compliance activities.</li><li>Follow and help maintain IT security policies, SOPs, and documentation.</li></ul>Automation &amp; Documentation<ul><li>Assist in creating basic automation scripts and workflows (PowerShell).</li><li>Maintain technical documentation, system configuration records, and knowledge base articles.</li></ul>Learning &amp; Development<ul><li>Participate in cloud migration and infrastructure modernization projects.</li><li>Gain hands-on experience working with Microsoft 365, Exchange, servers, and virtualization technologies.</li><li>Work closely with senior engineers to develop advanced cloud and infrastructure skills.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, or related field.</li><li>2&ndash;3 years of experience in IT systems support, server administration, or cloud operations.</li></ul>Basic Knowledge Of<ul><li>Microsoft 365 administration</li><li>Windows Server and Active Directory</li><li>Exchange Server (basic administration)</li><li>Networking fundamentals (TCP/IP, DNS, DHCP)</li><li>Server monitoring and system troubleshooting</li></ul>Personal Attributes<ul><li>Strong learning mindset and interest in cloud technologies</li><li>Good analytical and troubleshooting skills</li><li>Ability to work collaboratively in a team environment</li></ul>Preferred Skills / Certifications<ul><li>Microsoft Azure Fundamentals (AZ-900) &ndash; preferred or in progress</li><li>Microsoft 365 Fundamentals</li><li>Basic PowerShell scripting knowledge</li><li>Exposure to virtualization platforms (VMware / Hyper-V)</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

System Engineer

Makkays (Pvt) Ltd

System Engineer (Cloud &amp; Systems)Islamabad Experience: 2&ndash;3 Years Qualification: Bachelor&rsquo;s in IT / Computer Science or related fieldJob DescriptionWe are hiring a System Engineer &ndash; Cloud &amp; Systems to support Microsoft 365 services, cloud platforms, and on-premises infrastructure. The role offers hands-on exposure to cloud environments, servers, virtualization, and enterprise IT systems.Key Responsibilities<ul><li>Support Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive)</li><li>Assist in user provisioning, mailbox migrations, and license management</li><li>Manage Windows Server, Active Directory, and Exchange environments</li><li>Monitor system performance, alerts, and server health</li><li>Support virtualization platforms (VMware / Hyper-V)</li><li>Assist in hosting, DNS, and domain management</li><li>Perform system updates, patching, backups, and troubleshooting</li><li>Support security practices (MFA, access control, compliance)</li><li>Maintain documentation and assist in basic PowerShell automation</li></ul>Requirements<ul><li>2&ndash;3 years of relevant experience (mandatory)</li><li>Knowledge of Microsoft 365 and Windows Server</li><li>Basic understanding of Exchange Server and Active Directory</li><li>Networking fundamentals (TCP/IP, DNS, DHCP)</li><li>Strong troubleshooting and analytical skills</li></ul>Preferred Skills<ul><li>Microsoft Azure Fundamentals (AZ-900)</li><li>Microsoft 365 Fundamentals</li><li>Basic PowerShell scripting</li><li>Exposure to virtualization (VMware / Hyper-V)</li></ul>Apply NowEmail: khadija.zia@ibs.biz.pk WhatsApp: 0302-8298539Pay: Rs55,000.00 - Rs70,000.00 per monthWork Location: In person

99 Technologies

Junior Production Support EngineerDepartment: Software Engineering / OperationsLocation: Bahria Town, Islamabad.Role OverviewI am seeking a proactive and detail-oriented Junior Production Support Engineer to support our shipping and fulfillment platform. This role combines L1 responsibilities (incident response, monitoring, user communication) with L2 responsibilities (technical troubleshooting and log analysis).The selected candidate will act as the first line of defense for production issues, ensuring smooth order processing, accurate shipping label generation, and reliable integrations with carriers and third-party platforms.Key ResponsibilitiesMonitor production systems and respond promptly to incidents impacting order processing and shipping workflowsServe as the primary point of contact for customer-reported issuesTroubleshoot issues related to order ingestion, carrier integrations, shipping rates, and label generationAnalyze logs, API requests/responses, and system behavior to identify root causesInvestigate and resolve integration-related issuesCommunicate clearly and professionally with customers and internal teams during incidentsEscalate complex issues to engineering teams with proper context and analysisMaintain documentation, runbooks, and incident reportsContinuously improve monitoring processes and support workflowsRequired Skills &amp; Qualifications0&ndash;1 year of experience in production support or technical supportBasic understanding of SaaS platforms and APIs (REST, webhooks)Familiarity with SQL, log analysis, and HTTP debugging tools (Postman, curl)Strong analytical and problem-solving skillsClear and professional communication skillsNice to HaveExposure to eCommerce or shipping/logistics platformsFamiliarity with carrier APIs (e.g., FedEx, UPS, USPS)Experience with monitoring toolsUnderstanding of queues and background job processingExperience with ticketing systems such as JiraEducationBachelor&rsquo;s degree in Computer Science, Information Technology, or a related fieldWork Location: In person

Junior Production Support Engineer

Technoworks (SMC-PVT) Ltd

Job Title: Business Development Engineer &ndash; Construction &amp; EngineeringLocation: Islamabad, Pakistan Industry: Construction / Engineering / EPC Job Type: Full-timeAbout the Company We are a PEC-registered engineering and construction company based in Islamabad, specializing in mechanical structures, steel fabrication, erection, and civil construction works. Our company executes projects across Pakistan in industrial, infrastructure, and commercial sectors.We are seeking a proactive and motivated Business Development Engineer to help expand our client base, develop relationships with contractors and consultants, and secure new project opportunities.Key Responsibilities<ul><li>Identify and develop new business opportunities in construction, industrial, and infrastructure sectors.</li><li>Build relationships with EPC contractors, engineering consultants, project owners, and developers.</li><li>Conduct market research to identify potential projects and clients.</li><li>Visit client offices, construction sites, and industrial facilities to introduce company services.</li><li>Monitor tender portals, procurement notices, and RFQs.</li><li>Prepare company introductions, capability presentations, and proposal submissions.</li><li>Coordinate with technical and management teams to prepare quotations and project proposals.</li><li>Maintain a database of leads, clients, and project opportunities.</li><li>Represent the company at industry meetings, networking events, and client meetings.</li></ul>Target Client Segments<ul><li>EPC Contractors</li><li>Industrial Plants &amp; Manufacturing Companies</li><li>Real Estate Developers</li><li>Engineering Consultants</li><li>Hydropower and Infrastructure Projects</li><li>Power Generation Companies</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Civil Engineering / Mechanical Engineering or related field</li><li>2&ndash;5 years experience in business development, sales, or project coordination within construction or engineering sector</li><li>Strong communication and client relationship skills</li><li>Knowledge of Pakistan construction market and contractors is preferred</li><li>Ability to travel for client meetings and site visits</li><li>Proficiency in MS Office and basic proposal preparation</li></ul>Preferred Skills<ul><li>Experience working with EPC contractors or consultants</li><li>Understanding of fabrication, structural steel, or civil construction works</li><li>Knowledge of tendering processes and vendor registration</li><li>Ability to identify project opportunities and develop client relationships</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Opportunity to grow with a rapidly expanding engineering company</li><li>Exposure to large industrial and infrastructure projects</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Business Development Engineer – Construction & Engineering

Devomech Solutions Pvt. Ltd.

Devomech Solutions is an innovation driven design agency that lives and breathes with the motto &ldquo;thinking outside the box&rdquo;. We are a team that turns the innovative raw ideas of our valuable clients into something that is both aesthetically pleasing and technically very effective. We are a product development company based in Islamabad with correspondence from Germany.We are seeking Firmware Engineer to join our team. The Firmware Engineer (Embedded Systems) will be responsible for designing, developing, testing and maintaining firmware for microcontroller-based systems. The role involves working closely with hardware, electronics and software teams to ensure reliable and optimized performance of embedded products.Key Responsibilities<ul><li>Design, develop, and debug firmware for embedded systems using C/C++ and other relevant languages.</li><li>Work with microcontrollers (ARM, PIC, AVR, STM32, ESP32, etc.) and related peripherals.</li><li>Develop and maintain device drivers, communication protocols (UART, SPI, I2C, CAN, USB, Ethernet, BLE, etc.), and real-time applications.</li><li>Collaborate with hardware engineers for board bring-up, schematic reviews, and debugging.</li><li>Implement and optimize algorithms for real-time embedded applications.</li><li>Perform system integration, unit testing, and validation of firmware.</li><li>Troubleshoot and resolve hardware&ndash;firmware integration issues.</li><li>Document firmware architecture, coding standards, and testing procedures.</li><li>Ensure compliance with quality, safety, and performance standards.</li><li>Contribute to continuous improvement of processes, tools, and methodologies.</li></ul>Required Skills &amp; Qualifications:<ul><li>Education: Bachelor&rsquo;s degree in Electrical/Electronics/Computer Engineering or related field.</li><li>Experience: 2 years of experience in firmware development .</li><li>Technical Skills:</li></ul>. Proficiency in C/C++ for embedded systems.. Experience with RTOS (FreeRTOS, Zephyr, etc.).. Hands-on experience with debugging tools (oscilloscopes, logic analyzers, JTAG).. Knowledge of hardware schematics and PCB design basics.. Familiarity with version control systems (Git).. Understanding of low-power design and optimization.<ul><li>Soft Skills: Strong problem-solving, analytical thinking, teamwork, and communication skills.</li></ul>What we offer<ul><li>Market Competitive salary</li><li>Hostel Facility for out of station employees</li><li>Bi-annual increments (Performance based)</li><li>Bi-annual profit-sharing bonus</li><li>Pick &amp; drop for females from metro station</li><li>Medical Insurance</li><li>Fuel Card</li></ul>Job Type: Full-timePay: Rs110,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Will you be able to commute G-16 Islamabad?</li></ul>Experience:<ul><li>Firmware Embedded Systems : 2 years (Preferred)</li></ul>Work Location: In person

Firmware Engineer (Embedded Systems)

Jade

About Jade:Jade is an architecture-led, governance-first technology firm delivering enterprise-grade solutions across infrastructure, cybersecurity, cloud, and digital systems.With strong capabilities in system integration and service operations, Jade designs, deploys, and supports secure, scalable, and reliable technology environments across enterprise and mission-critical projects.Role OverviewThe Infrastructure &amp; Systems Support Engineer is responsible for design support, deployment, configuration, and ongoing support of IT infrastructure and integrated systems.This role spans across:- Networking and infrastructure systems- Server and storage environments- Physical security and integrated systemsThe role works closely with delivery, sales, and service teams to ensure solutions are implemented and supported to high technical and operational standards.Key Responsibilities1. System Design Support &amp; Configuration- Support design and configuration of:- Network infrastructure (switches, routing, firewalls)- Server and storage systems- Integrated systems including security platforms- Ensure solutions align with client requirements and best practices2. Infrastructure Deployment- Install and configure:- Network devices (L2/L3 switches, routers)- Servers (Windows/Linux environments)- Storage systems- Support implementation of integrated solutions across projects3. Technical Support &amp; Troubleshooting- Provide on-site and remote technical support- Troubleshoot issues across:- Network infrastructure- Server environments- Integrated systems (hardware/software)- Ensure minimal downtime and timely resolution4. Site Assessments &amp; Surveys- Conduct site surveys and technical assessments- Gather requirements and evaluate site conditions- Provide input for solution design and deployment planning5. Networking &amp; Systems Administration- Configure and troubleshoot:- Layer 2 / Layer 3 network environments- VLANs, routing, switching- Manage and troubleshoot:- Windows Server environments- Basic virtualization / clustering setups6. Coordination with Delivery &amp; Vendors- Work closely with:- Service Delivery Manager- Supply chain and vendors- Ensure timely and accurate execution of deployments7. Documentation &amp; Standards- Maintain technical documentation- Record configurations, issues, and resolutions- Follow standard operating procedures and best practices8. Continuous Learning &amp; Improvement- Stay updated on:- Networking technologies- Infrastructure systems- Emerging enterprise solutions- Support transition toward advanced domains (cloud, security, automation)Required QualificationsEducation- Bachelor&rsquo;s degree in Computer Science, IT, or related field (or equivalent experience)Experience- 2&ndash;5 years in infrastructure, networking, or system support roles- Experience in system integration or project-based environments preferredTechnical Skills- Strong understanding of:- Networking (TCP/IP, VLANs, routing, switching)- L2 / L3 switch configuration- Experience with:- Windows Server environments- Basic server and storage setup- Exposure to:- Physical security systems (access control, CCTV) is a plusPreferred Skills- Experience with firewalls and network security- Basic knowledge of virtualization (VMware / Hyper-V)- Familiarity with enterprise IT environmentsKey Traits- Hands-on and practical mindset- Strong problem-solving ability- Willingness to learn and grow- Reliable and disciplined- Ability to work in field environmentsWhat Success Looks Like (First 6&ndash;12 Months)- Successful execution of infrastructure deployments- Effective troubleshooting and issue resolution- Strong coordination with delivery and project teams- Improved system reliability and uptime- Growth in technical capability across multiple domainsCompensation- Competitive salary- Performance-based incentives- Learning and certification opportunitiesReporting LineReports to: Service Delivery ManagerWorks closely with:- Technical teams- Vendors- OperationsEmployment Type- Full-timeJade is building a scalable and future-ready engineering capability.This role is critical in delivering reliable infrastructure and evolving toward advanced enterprise technologies.Application Question(s):<ul><li>Are you currently based in Islamabad and willing to work onsite at our office located in Gulberg Green, Islamabad?</li><li>What is your expected monthly salary?</li><li>Do you have good written and verbal communication skills in English?</li><li>How soon can you join if selected?</li></ul>Job Type: Full-timeWork Location: In person

Infrastructure & Systems Support Engineer

Explore 386+ Field service engineer in Islamabad this April. Find roles across top companies and apply now to boost your career.

386 field service engineer jobs In Islamabad

Field Service Engineer

System Engineer

System Engineer

Junior Production Support Engineer

Business Development Engineer – Construction & Engineering

Firmware Engineer (Embedded Systems)

Infrastructure & Systems Support Engineer