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service support engineer Jobs in Islamabad

service support engineer

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customer support engineer Jobs in Islamabad

customer support engineer

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field service engineer

Office Automation Group

Education: DAE/ B-Tech (Electronic/ Mechanical/ IT)Experience: Minimum 1 year of hands-on experience in servicing photocopiers, printers, or similar machines (Fresher&rsquo;s with strong technical aptitude may also be considered).Requirements:<ul><li>Good understanding of mechanical systems and basic knowledge of electronics.</li><li>Ability to read technical manuals and schematics.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Good communication and customer interaction skills.</li><li>Must be willing to travel daily for on-site service jobs.</li><li>Must have own conveyance with valid driving license.</li></ul>Responsibilities:<ul><li>Perform on-site service, maintenance, and repairs of photocopier machines at customer premises.</li><li>Diagnose mechanical and minor electrical faults in photocopiers and multi-function printers.</li><li>Replace worn or faulty parts such as rollers, gears, belts, and toner units.</li><li>Conduct preventive maintenance to avoid machine breakdowns.</li><li>Test and ensure full functionality of machines after repairs.</li><li>Maintain detailed service records and provide timely reports to the service coordinator.</li><li>Maintain a professional and customer-friendly attitude during service calls.</li><li>Provide basic training to customers on operating and maintaining the machines.</li><li>Ensure timely response to service requests and follow-up support.</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs70,000.00 per monthWork Location: In person

Field Service Engineer (Males Only)

Nanotech Scientific

Sales &amp; Engineer (Islamabad Region)POSTS: 01 (Electronics)A fast growing company dealing with Sales &amp; Service of Hi Tech Industrial/ Scientific Equipment of Multinational Companies urgently requires staff as Sales &amp; Service Engineer - Sales &amp; Service Department.Confident candidates with good communication, interpersonal skills, hardworking, target oriented individual and strong knowledge of Computer are welcomed. The role requires regular travel to customer premises for on-site support.Local Resident of Islamabad/Rawalpindi and can ride motor-bike. Travelling required to provide services on-site to customers.Attractive Salary Package and fringe benefits will be offered to the selected candidates.QUALIFICATION: Bachelor Degree in Electronics from Recognized University should apply.EXPERIENCE: Fresh, preferably 01 year experience in field with Scientific / Analytical equipment may also apply.Candidates must send CV&rsquo;s to; wajih@nanotechscientific.comJob Type: Full-timeWork Location: In person

Sales & Service Engineer

Jr. Customer Support Engineer (Islamabad Region)POSTS: 01 (Electronics)A fast growing company dealing with Sales &amp; Service of Hi Tech Industrial/ Scientific Equipment of Multinational Companies urgently requires staff as Jr. Customer Support Engineer - Service Department.Confident candidates with good communication, interpersonal skills, hardworking, target oriented individual and strong knowledge of Computer are welcomed. The role requires regular travel to customer premises for on-site support.Local Resident of Islamabad/Rawalpindi and can ride motor-bike. Travelling required to provide services on-site to customers.Attractive Salary Package and fringe benefits will be offered to the selected candidates.QUALIFICATION: D.A.E. in Electronics from Recognized Institute should apply.EXPERIENCE: Fresh, preferably 01 year experience in field with Scientific / Analytical equipment may also apply.Candidates must send CV&rsquo;s to; wajih@nanotechscientific.comJob Type: Full-timeWork Location: In person

Jr. Customer Support Engineer

Ali Enterprises

Company Overview: Ali Enterprises specializes in the supply, and maintenance of drilling, mining, and construction equipment. With more than 20 years of experience, our company has significantly contributed to the advancement of the mining and construction industries in Pakistan by providing cutting-edge, high-quality equipment from globally renowned brands.Visit our website for more details: https://alienterprises.com.pkJob Description: We are excited to expand our team and are seeking a highly skilled and proactive Field Service Engineer (Mechanical) to join our dynamic workforce. The job role requires prior on-site experience of maintenance and troubleshooting of drilling, mining and construction machinery and equipment. This position offers a unique opportunity to be part of a diverse and inclusive team environment that is deeply committed to the values of our company.Responsibilities:1. Lead and manage maintenance and troubleshooting of our product offerings.2. Address customer queries on maintenance and equipment faults.3. Oversee and lead site visits for servicing, troubleshooting, and maintenance of machinery.4. Conduct in-depth studies, analyze, and compile technical reports.5. Interpret and understand mechanical drawings of machinery and related products.6. Engage actively in ongoing training sessions and professional development classes.7. Maintain effective communication with customers and team members via email and other communication tools.Qualifications:1. Bachelor&rsquo;s degree (BEng Hons) in Mechanical Engineering preferred. Applicants having Engineering Diploma with sufficient experience are also welcome to apply.2. A minimum of 1 years of hands-on experience in machinery maintenance3. Prior experience in the drilling, mining, and construction sectors is preferred.Required Skills:1. Strong problem-solving abilities.2. Excellent teamwork capabilities.3. Hands-on approach to tasks and projects.4. Proficiency in basic IT skills, including the MS Office Suite.5. Creative thinking and innovative problem-solving skills.Offer: We provide a market-competitive salary and comprehensive training to ensure that new team members are well-prepared to contribute to our projects and uphold the values and principles that have driven our success.We look forward to receiving your application and wish you the best of luck in your job search.Job Type: Full-timeWork Location: In person

Service Engineer - Mechanical

Alpha Corporation

Experience: 6 months to 02 years Department: Sales &amp; Technical Support Location: IslamabadAbout the Role: Alpha Corporation is looking for a proactive and passionate Sales Engineer with a background in Biomedical Engineering to join our dynamic team. The ideal candidate will have a strong interest in sales, client interaction, and business development, with the confidence to take initiative and seize opportunities.This role requires someone with a sales mindset, energetic, self-driven, and eager to grow in a fast-paced environment.Key Responsibilities:<ul><li>Identify and pursue new business opportunities within assigned regions.</li><li>Build and maintain strong relationships with customers, distributors, and industry professionals.</li><li>Conduct meetings, product presentations, and follow-ups with potential clients.</li><li>Collaborate with internal teams to prepare quotations, proposals, and customer documentation.</li><li>Maintain organized records of visits, leads, and sales performance.</li><li>Stay updated with market trends and competitor activities.</li><li>Travel across Pakistan (approximately 30% out-of-city travel) for meetings and client visits.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Biomedical Engineering (required).</li><li>6 months or up to 2 years of experience in Medical Sales &amp; Service role.</li><li>Strong communication and interpersonal skills.</li><li>A sales-oriented and opportunity-driven mindset.</li><li>Confidence to work independently and handle field responsibilities.</li><li>Proficiency in MS Office (Excel, Word, PowerPoint).</li></ul>What We Offer:<ul><li>Competitive salary package with performance-based incentives.</li><li>Manageable workload with a supportive, growth-oriented environment.</li><li>Direct mentorship from company management and exposure to business strategy.</li><li>Opportunity to learn, grow, and develop a strong foundation in the medical sales industry.</li></ul>Company Links:Email: hr@alphacorp.com.pk Website: www.alphacorp.com.pk LinkedIn: https://pk.linkedin.com/company/alphacorporationJob Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Sales Support: 1 year (Preferred)</li></ul>Work Location: In person

Biomedical Sales & Service Engineer

Agrius IT

Job description:<ul><li>Prepare the action plan for the break and fix requests</li><li>Actively able to go onsite to resolve the SLA tickets for our customers Develop new tech strategies and goals</li><li>Ensure the timely and successful delivery of our solutions according to customer needs and objectives</li><li>Collaborate with tech team leaders</li><li>Bachelor's degree or equivalent experience 3 + years of experience</li><li>Proven history to handle and resolve break and fixes of IT hardware</li><li>Understanding system engineer performance metrics</li></ul>Job Type: Full-timePay: Rs180,000.00 - Rs200,000.00 per monthWork Location: In person

Senior System Engineer

Job Portal - dinCloud Pakistan

<div>About the Role
The Network Engineer is a technical role that is responsible for the implementation, support, maintenance, and optimization of our customers network infrastructure in vendor neutral environments. The Network Engineer also provides Tier 2 escalation support for our Associate Network Engineer and Network Operations Center (NOC)team for customer network issues and outages. The Network Engineer works to resolve customer issues directly or in partnership with vendors, channels, and Field Services team. This role utilizes documented customer procedures, ITIL best practices, technical skillsets, and soft skills in order to provide an excellent customer experience through network issue resolution as well as network configuration activities. 
 
What You Will Do
<ul><li>Provide issue escalation support for NOC team and Associate Network Engineers for critical incidents and problem management activities including fault isolation, troubleshooting, and resolution support for critical customer service interruptions.</li><li>
Gather necessary information to understand current network issues, work to diagnose, drive issues to resolution and identify root cause of problems; escalate to Tier 3 Principal Network Engineers if unable to resolve.</li><li>
Complete service requests, network implementations, migrations, and other change management engineering activities.</li><li>
Identify opportunities for Continual Service Improvement (CSI) to make environment more secure, efficient, and optimized for cost and performance.</li><li>
Document customer issues, communications, steps taken to resolve, and current status through ServiceNow.</li><li>
Lead the resolution of highly complex issues escalated by Network Engineering team; proactively identify problems before they occur.</li><li>
Documents and follows standard processes and procedures including change management processes, escalation processes, notification processes, ticket documentation, and customer issue resolution processes.</li><li>
Act as a technical mentor to NOC, Associate Network Engineers and peers.</li><li>
Provide on-call support for Tier 2 technical issues.</li></ul>
What Qualifies You<ul><li>
Highly advanced technical experience in network design, route distribution, firewall configuration, data center infrastructure of the most complex customer networks across enterprise environments.</li><li>
Highly organized with the ability to execute on multiple technical tasks simultaneously.</li><li>
5-plus years experience working in a technical environment as a Network Engineer.</li><li>
Demonstrated aptitude as a network engineer in a Managed Services or hosted environment.
</li><li>Certifications: CCNP or equivalent certifications required; multiple CCNP or equivalent experience preferred.
</li><li>Self-starter! Uses an appropriate sense of urgency and has capability of resolving complex technical problems and requests both independently and collaboratively with a team.</li><li>
Willingness and desire to continue advancing technical expertise through collaboration with fellow Engineers and Architects in pursuit of technical certifications.</li><li>
Ability to educate, train, and mentor others on Network technologies.</li><li>
Possess strong written, verbal, and presentation communication skills.
</li><li>Ability to follow, document, and author standard processes and procedures.</li><li>
Ability to stay calm under pressure in a fast-paced environment, maintain a positive attitude, and quickly adapt to changing priorities and new technologies.
</li><li>Ability to work assigned shift and on call rotation.
</li><li>Deep understanding of ITIL operational framework through attainment of ITIL v4 Foundation certification or equivalent industry experience.</li></ul></div>

Sr. Network Engineer (Tier 2)

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