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Catkin Engineering Sale & Services (Pvt) Ltd

After Sales Engineer &ndash; Solar Hybrid SystemsLocation: DHA-2, Islamabad Department: After Sales Reports To: Service Manager Employment Type: Full-TimeJob SummaryThe After Sales Engineer is responsible for ensuring the reliable operation and maintenance of installed solar hybrid systems across residential, commercial, and industrial customers. The role involves commissioning support, troubleshooting, preventive maintenance, customer training, and technical assistance to ensure maximum system performance and customer satisfaction.Key ResponsibilitiesTechnical Support &amp; Field Service<ul><li>Provide on-site and remote technical support for solar hybrid systems.</li><li>Diagnose and resolve faults related to hybrid inverters, lithium batteries, PV arrays, protection devices, and monitoring systems.</li><li>Perform commissioning, testing, and system handover after installation.</li><li>Carry out preventive and corrective maintenance visits.</li><li>Monitor installed systems remotely and identify performance issues before they affect customers.</li><li>Ensure all service activities comply with company SOPs and electrical safety standards.</li></ul>Customer Support<ul><li>Respond promptly to customer complaints and service requests.</li><li>Provide technical guidance to customers on system operation and maintenance.</li><li>Maintain high customer satisfaction through professional communication and timely issue resolution.</li><li>Prepare service reports and obtain customer sign-off after each visit.</li></ul>Technical Coordination<ul><li>Coordinate with installation, sales, and procurement teams for technical support and replacement parts.</li><li>Maintain records of warranty status, service history, and equipment replacements.</li><li>Escalate complex technical issues to senior engineers or manufacturers when required.</li></ul>Documentation &amp; Reporting<ul><li>Maintain accurate service records and maintenance logs.</li><li>Prepare daily, weekly, and monthly service reports.</li><li>Record inverter, battery, and monitoring system configurations.</li><li>Update customer service databases and asset records.</li></ul>Required Qualifications<ul><li>Bachelor's Degree in Electrical Engineering or Electronics Engineering.</li><li>Strong understanding of:</li><li>Solar PV systems</li><li>Hybrid inverters</li><li>Lithium battery storage systems</li><li>Battery Management Systems (BMS)</li><li>Net Metering fundamentals</li><li>AC/DC electrical systems</li><li>Ability to read electrical single-line diagrams (SLDs) and wiring drawings.</li><li>Proficiency in Microsoft Office and technical reporting.</li><li>Valid motorcycle or driving licence with willingness to travel extensively across Pakistan.</li></ul>Skills &amp; Competencies<ul><li>Strong troubleshooting and analytical skills.</li><li>Excellent customer service and communication skills.</li><li>Ability to work independently in the field.</li><li>Time management and service scheduling.</li><li>Teamwork and coordination with cross-functional departments.</li><li>Commitment to safety and quality standards.</li></ul>Key Performance Indicators (KPIs)<ul><li>First Visit Resolution (FVR) percentage.</li><li>Average response time to customer complaints.</li><li>Average issue resolution time.</li><li>Preventive maintenance completion rate.</li><li>Customer satisfaction (CSAT) score.</li><li>Number of repeat service calls.</li><li>Warranty claim turnaround time.</li><li>System uptime after service.</li><li>Quality and accuracy of service documentation.</li></ul>Working Conditions<ul><li>Primarily field-based with travel across assigned regions.</li><li>May require weekend or emergency support during critical customer outages.</li><li>Must adhere to electrical safety procedures and use appropriate PPE at all times.</li></ul>Compensation &amp; Benefits<ul><li>Market-competitive salary.</li><li>Fuel allowance and travel reimbursement.</li><li>Mobile phone allowance.</li><li>Performance-based incentives.</li><li>Annual bonus (subject to company policy).</li><li>Paid annual, casual, and sick leave.</li><li>EOBI and other statutory benefits (where applicable).</li><li>Professional training and manufacturer certification opportunities.</li></ul>Career Progression<ul><li>Senior After Sales Engineer</li><li>Technical Support Lead</li><li>Service Manager</li><li>Technical Operations Manager</li></ul>Pay: Rs35,000.00 per monthWillingness to travel:<ul><li>75% (Preferred)</li></ul>Work Location: In person

After Sales Engineer – Solar Hybrid Systems

The Protector's

We are looking for an experienced and target-driven Outdoor Sales Engineer with up to 5 years of experience in B2B field sales. The ideal candidate will be responsible for expanding our client base, managing major accounts, and driving sales for our manufactured interior products by targeting architects, interior designers, contractors, and corporate clients.Key Responsibilities<ul><li>Outdoor Sales &amp; Client Visits: Conduct direct field visits to meet architects, interior designers, general contractors, and corporate clients to promote manufactured interior products.</li><li>Business Development: Proactively identify new commercial/residential projects and build a robust sales pipeline.</li><li>Technical Product Consulting: Present technical product specifications, custom solutions, and product samples to design professionals and project consultants.</li><li>Proposal &amp; Closing Management: Prepare cost estimates, technical quotations, handle negotiations, and successfully close high-value sales deals.</li><li>Key Account Management: Maintain strong long-term relationships with key industry stakeholders to ensure repeat business and project referrals.</li><li>Market Intelligence: Monitor market trends, customer demands, and competitor activities to adjust sales strategies accordingly.</li></ul>Work Location: In person

Experienced Outdoor Sales Engineer (Interior Products)

Datamatics Global Services Ltd

<div>Job Title: Technical Delivery Consultant (Data &amp; Analytics) 
Experience Level: 4&ndash;7 Years 
Location: Islamabad<h3 class="jobSectionHeader">
About the Role</h3>
We are looking for a proactive Technical Delivery Consultant to join our Data &amp; Analytics consulting practice. In this role, you will not only lead the technical execution of data platform implementations but also act as a quality gatekeeper&mdash;reviewing ongoing projects and guiding teams toward the right architectural decisions. Additionally, you will partner with our sales and client success teams to engage with prospective customers, understand their challenges, and propose fit-for-purpose data solutions. This role demands a rare mix of hands-on technical depth, delivery discipline, and consultative communication skills.<h3 class="jobSectionHeader">
Key Responsibilities</h3><h4 class="jobSectionHeader">
1. Delivery Leadership (Project Execution)</h4><ul><li>
Lead end-to-end technical delivery of data platform implementation projects (e.g., data warehousing, data lakes, lakehouses, or modern BI platforms).</li><li>
Translate business requirements into technical specifications, architecture blueprints, and development tasks.</li><li>
Manage technical risks and dependencies; ensure projects are delivered on time, within scope, and with high quality.</li><li>
Collaborate with junior developers, data engineers, and cross-functional teams to drive execution.</li></ul><h4 class="jobSectionHeader">
2. Technical Governance &amp; Quality Assurance</h4><ul><li>
Perform periodic technical health checks on in-progress projects to validate the technical approach, code quality, and architectural decisions.</li><li>
Identify areas of technical debt, performance bottlenecks, or scalability concerns and recommend actionable improvements.</li><li>
Establish and enforce best practices for data modeling, ETL/ELT pipelines, data governance, and security.</li><li>
Conduct peer reviews and technical audits to ensure consistency across multiple client engagements.</li></ul><h4 class="jobSectionHeader">
3. Pre-Sales &amp; Solutioning Support</h4><ul><li>
Participate in technical discovery meetings with prospect customers to understand their data challenges, existing landscape, and success criteria.</li><li>
Design and present high-level solution architectures, technology recommendations, and effort estimates.</li><li>
Articulate the value proposition of proposed solutions clearly to both technical and non-technical stakeholders.</li><li>
Build proof-of-concepts (PoCs) or reference architectures to demonstrate technical feasibility during sales cycles.</li></ul><h4 class="jobSectionHeader">
4. Client &amp; Stakeholder Communication</h4><ul><li>
Serve as a trusted technical advisor to client technical leads and architects.</li><li>
Facilitate workshops, sprint reviews, and technical status updates with clarity and confidence.</li><li>
Translate complex technical concepts (e.g., partitioning strategies, incremental loads, data lineage) into business-friendly language.</li></ul><h3 class="jobSectionHeader">
Required Qualifications</h3>
Technical Expertise:<ul><li>
4&ndash;7 years of hands-on experience in data platform implementation (cloud or on-prem).</li><li>
Strong proficiency in SQL and at least one programming language (Python, Scala, or Java).</li><li>
Experience with cloud data platforms (Snowflake, BigQuery, Redshift, Synapse, or Databricks).</li><li>
Solid understanding of data modeling (Kimball, Inmon, Data Vault), ETL/ELT patterns, and workflow orchestration (Airflow, dbt, Azure Data Factory, or similar).</li><li>
Familiarity with data governance, cataloging, and quality tools (Collibra, Purview, Great Expectations, etc.) is a plus.</li></ul>
Delivery &amp; Process Skills:<ul><li>
Proven experience leading technical workstreams within Agile/Scrum or hybrid methodologies.</li><li>
Experience conducting technical reviews, audits, or readiness assessments on live projects.</li><li>
Ability to balance speed of delivery with long-term maintainability and performance.</li></ul>
Consulting &amp; Communication:<ul><li>
Excellent verbal and written communication skills &ndash; able to lead technical conversations with customers and internal stakeholders.</li><li>
Comfortable creating solution architecture diagrams, slide decks, and proposals for prospect meetings.</li><li>
Prior experience supporting pre-sales (estimations, solutioning, PoCs) is highly desirable.</li><li>
Strong problem-solving mindset with the ability to push back constructively when needed.</li></ul><h3 class="jobSectionHeader">
Nice to Have</h3><ul><li>
Cloud certification (AWS Solutions Architect, Azure Data Engineer, or GCP Data Engineer).</li><li>
Experience with modern data stack (dbt, Airbyte, Fivetran, Looker, Power BI).</li><li>
Background working in a consulting or services organization (client-facing delivery).</li></ul>
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Technical Delivery Consultant (Data & Analytics)

Pakmarketers

We are hiring a Trainee Estimating Engineer (Male only) who is passionate about construction and eager to build a career in estimation. This is a full-time, on-site position based in Bahria Town, ideal for fresh graduates or junior engineers ready to learn and grow in the construction industry. Timing: Night Shift &mdash; 6 PM to 2 AMRequirements:<ul><li>Must be a resident of Islamabad or Rawalpindi</li><li>Bachelor&rsquo;s degree in Civil Engineering, Construction Management, or equivalent (final-year students may also apply)</li><li>Basic understanding of construction drawings, building materials, and construction methods</li><li>Good command of Microsoft Excel (knowledge of formulas, formatting, and data organization)</li><li>Strong analytical skills with attention to detail and accuracy</li><li>Willingness to learn and adapt to new software/tools</li><li>Prior experience with Planswift/Bluebeam (a plus, but not required)</li><li>Strong communication, problem-solving, and teamwork skills</li><li>Ability to work under deadlines with a positive attitude</li></ul>Responsibilities:<ul><li>Assisting senior estimators with quantity takeoffs and cost estimation for U.S.-based residential and commercial projects</li><li>Reading and interpreting architectural and structural drawings</li><li>Preparing spreadsheets, estimation reports, and project documentation</li><li>Learning and applying industry-standard tools like Planswift, Bluebeam, and RSMeans</li><li>Supporting daily estimation tasks, data entry, and reporting activities</li><li>Collaborating with team members to meet project timelines and quality standards</li></ul>What We Offer:<ul><li>Hands-on training with international projects (U.S. based)</li><li>Growth opportunities for a long-term career in estimation</li><li>Professional learning environment with guidance from senior estimator</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Trainee Estimating Engineer(only males)

Edge one communications

We are looking for an experienced VICI dial Manager to manage and optimize our outbound and inbound call center operations. The ideal candidate will be responsible for creating and managing dialing campaigns, monitoring dialer performance, maintaining carrier connectivity, generating reports, troubleshooting technical issues, and ensuring maximum agent productivity while maintaining compliance.Key ResponsibilitiesDialer &amp; Campaign ManagementCreate, configure, and manage inbound and outbound VICI dial campaigns.Configure agent groups, user permissions, and campaign settings.Technical Support &amp; TroubleshootingTroubleshoot dialer-related issues.System AdministrationConfigure agent phones and extensions.Maintain audio recordings, prompts, and voicemail settings.Perform regular system checks and coordinate upgrades with the IT team.Maintain backups and system documentation.Maintain dialing rules and calling schedules.Ensure proper call recording policies are followed.Work Location: In person

VICI Dialer Expert

AireSpring

<div>
 
 Company Description
 
 
 
 Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free.
 
 
 As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service.
 
 
 The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners.
 
 
 We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program".
 
 
 
 Job Description
 
 
 
 As a Tier One Telecom Support Engineer, you will provide technical support for telecom transport issues, working with customers, carriers, and internal teams to resolve service disruptions quickly and professionally. This role requires strong troubleshooting skills, excellent communication abilities, and the ability to manage multiple issues simultaneously in a fast-paced environment.
 
 
 KEY RESPONSIBILITIES:
 
 
 <ul>
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 Technical Troubleshooting: Perform Layer 1 and Layer 2 OSI model testing and fault isolation through internal troubleshooting, carrier testing, router log analysis, loop testing, head-to-head testing, and performance statistics review.
 </li>
 <li>
 Carrier Coordination: Work directly with CLECs and ILECs to troubleshoot and resolve customer transport issues, coordinating with carriers and customer vendors as needed.
 </li>
 <li>
 Ticket Management: Handle inbound and outbound technical calls from customers, agents, and transport partners. Create and manage internal and carrier trouble tickets, taking corrective action or escalating to appropriate parties to resolve issues within contracted SLAs.
 </li>
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 Customer Communication: Provide professional and courteous support via phone, email, and chat. Determine appropriate actions for issue resolution, set clear expectations, and make follow-up calls on escalated issues until customer satisfaction is achieved.
 </li>
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 Issue Documentation: Log and document all interactions, issues, and resolutions efficiently and accurately in repair tickets and correspondence.
 </li>
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 Problem Diagnosis: Identify the source of problems (hardware, software, user-related, etc.) and advise customers and internal teams on appropriate next steps for resolution.
 </li>
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 Technical Support &amp; Training: Provide end-user training and education on telecom systems and troubleshooting procedures.
 </li>
 <li>
 Escalation &amp; Collaboration: Escalate complex issues to Senior/Lead Technicians and Tier 2 support as necessary. Work cross-functionally with other departments and team members to resolve complex service issues as quickly as possible.
 </li>
 <li>
 Multi-tasking in High-Pressure Environment: Manage and prioritize multiple issues simultaneously while maintaining accuracy and meeting service level agreements in a dynamic, fast-changing environment.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Required Experience
 
 
 <ul>
 <li>
 2+ years of experience researching and resolving telecom technical issues (voice, internet, and data)
 </li>
 <li>
 Strong knowledge of WAN technologies and centralized device monitoring and management tools
 </li>
 <li>
 Working knowledge of Cisco and Adtran routers, Velo SD-WAN devices, Meraki, and Fortinet Firewall hardware
 </li>
 <li>
 Prior experience working with CLECs and ILECs (Verizon, AT&amp;T, CenturyLink, etc.)
 </li>
 <li>
 Experience with broadband, copper, fiber, and wireless transport technologies
 </li>
 <li>
 Basic understanding of network topology, ping, and traceroute commands
 </li>
 <li>
 Excellent attention to detail and writing skills with the ability to create clear and concise documentation in repair tickets, emails, and internal or external correspondence
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Familiarity with SIP (Session Initiated Protocol) and RTP (Real-time Transport Protocol)
 </li>
 <li>
 Basic understanding of SD-WAN and Firewall technologies
 </li>
 <li>
 Experience with loopback testing and troubleshooting procedures
 </li>
 <li>
 Working knowledge of Traditional TDM networks
 </li>
 <li>
 LAN/WAN, router, and firewall technologies expertise
 </li>
 <li>
 Telecom industry certifications
 
 
 </li>
 </ul>
 Additional Information
 
 
 The hours will vary monthly or quarterly. We have six standard shifts:
 
 
 <ul>
 <li>
 Day Shift: 7 AM &ndash; 4 PM
 </li>
 <li>
 Mid Shift: 2 PM &ndash; 11 PM
 </li>
 <li>
 Night Shift: 10 PM &ndash; 5 AM
 
 
 </li>
 </ul>
 Start and end times may vary by one to two hours. Scheduled workdays can fall within any of the following ranges:
 
 
 <ul>
 <li>
 Monday to Friday
 </li>
 <li>
 Sunday to Thursday
 </li>
 <li>
 Tuesday to Saturday
 </li>
 </ul>
</div>

Tier One Telecom Support Engineer Remote

Merik Solutions

About the RoleWe are looking for a creative and detail-oriented eLearning Specialist to design and develop engaging digital learning experiences. The ideal candidate will transform existing training materials into interactive, learner-focused courses using modern e-learning authoring tools. You will collaborate with subject matter experts to create high-quality learning content, assessments, and learning paths that enhance knowledge retention and learner engagement.Key Responsibilities<ul><li>Design and develop interactive e-learning courses, including presentations, videos, simulations, quizzes, and assessments.</li><li>Convert existing training materials into engaging digital learning experiences.</li><li>Collaborate with subject matter experts to define learning objectives and structure course content.</li><li>Create instructional materials that simplify complex or technical concepts for diverse audiences.</li><li>Develop learning paths and assessment strategies to measure learner progress and knowledge retention.</li><li>Build, publish, and maintain courses within a Learning Management System (LMS).</li><li>Ensure all learning content follows instructional design best practices and adult learning principles.</li><li>Review and update training materials regularly to reflect process, policy, or product changes.</li><li>Provide support during training rollouts and assist with learner adoption when required.</li><li>Maintain consistency in branding, quality, and user experience across all learning content.</li></ul>RequirementsEducation<ul><li>Bachelor's degree in Instructional Design, Education Technology, Adult Learning, Computer Science, Information Technology, or a related field.</li></ul>Experience<ul><li>Proven experience designing and developing interactive e-learning content.</li><li>Hands-on expertise with Articulate Storyline and/or Adobe Captivate.</li><li>Experience creating and managing courses within a Learning Management System (LMS).</li><li>Strong understanding of instructional design methodologies and adult learning principles.</li><li>Experience developing technical, compliance, or process-based training content is highly desirable.</li><li>Ability to transform complex information into clear, engaging, and interactive learning experiences.</li></ul>Skills<ul><li>Excellent instructional design and content development skills.</li><li>Strong communication and collaboration abilities.</li><li>High attention to detail and organizational skills.</li><li>Ability to manage multiple projects and meet deadlines.</li><li>Proficiency in English (written and verbal); additional languages are an advantage.</li><li>Knowledge of multimedia tools such as Adobe Creative Suite, Camtasia, or video editing software is a plus.</li></ul>Preferred Qualifications<ul><li>Experience designing blended learning programs.</li><li>Familiarity with SCORM, xAPI, or other e-learning standards.</li><li>Experience working in corporate learning, technology, or professional training environments.</li></ul>Employment TypeFull-timeWork LocationOnsite in i-10/3Pay: Rs180,000.00 - Rs300,000.00 per monthWork Location: In person

eLearning Specialist

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