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field service manager

Pepper's Personal Assistants

<div>Description:

Every family we serve is counting on Pepper's to deliver on a promise: that their home runs smoothly, their time is protected, and the people in their corner are exceptional. Our clients come to us because they need more than help. They need someone who gets it, shows up, and makes life feel manageable again.
That's where you come in.
As our Field Service Manager, you're the reason our clients experience the ease we promise. You lead a team of Personal Assistants, own a group of client relationships, and operate as the connective tissue between the people doing the work and the leadership driving the company forward. Your clients are loyal because you built that trust. Your PAs are growing because you invested in them.
This is real leadership, with real impact.
WHAT YOU'LL DO
Client Relationship Ownership<ul><li>
Serve as the primary point of contact for all clients in your assigned group</li><li>
Lead Jumpstarts for new client households, including in-home setup, household guide creation, and Personal Assistant onboarding</li><li>
Monitor client satisfaction, anticipate needs, and address concerns before they escalate</li><li>
Manage client onboarding and offboarding in partnership with Operations</li><li>
Uphold client contracts and participate in prospective client lead calls</li></ul>
People Management<ul><li>
Directly manage a large team of Personal Assistants through regular check-ins and structured feedback</li><li>
Participate fully in interviewing, screening, and hiring PAs</li><li>
Monitor team engagement and retention; address performance and culture issues proactively</li><li>
Support performance management, documentation, and employee development plans with HR</li></ul>
Operational and Financial Ownership<ul><li>
Manage your department budget and make informed decisions within approved parameters</li><li>
Oversee payroll accuracy, timecard review, and timekeeping for your team</li><li>
Lead the annual merit review process, including performance-based pay recommendations</li><li>
Own and drive at least one departmental rock (goal) per EOS quarter</li><li>
Maintain department scorecards (metrics) and contribute to L10 meetings and EOS rhythm</li></ul>
Training and Field Presence<ul><li>
Conduct in-home training for new PAs as part of the Jumpstart process and ongoing skill development</li><li>
Be available for in-person needs within the Seattle market &mdash; remote is standard, but field presence is required and non-negotiable</li><li>
Model Pepper's values in every client and team interaction</li></ul>
Requirements:

SCHEDULE AND LOCATION
Hours: 25&ndash;30 hours per week Location: Remote within the Seattle market; regular local travel to client homes required Schedule: Flexible, Monday&ndash;Friday, 9AM&ndash;5PM; occasional evenings or weekends as needed<ul><li>
4&ndash;7 years in a client-facing, operations, or people management role</li><li>
Demonstrated experience coaching a team and leading accountability conversations</li><li>
Direct involvement in hiring and performance management</li><li>
Experience managing a budget or contributing to financial decisions</li><li>
Familiarity with EOS or similar business operating frameworks is a plus</li><li>
Comfort with technology &mdash; Slack, ClickUp, HubSpot, or similar tools</li><li>
Must be based in the Seattle area with availability for regular local travel</li></ul>
No formal degree required &mdash; success is defined by skills, performance, and alignment with Pepper's values.
SUCCESS LOOKS LIKE<ul><li>
Your clients are loyal and consistently experiencing the ease Pepper's promises</li><li>
Your PAs feel seen, supported, and accountable &mdash; and the data backs it up</li><li>
New client households are launched smoothly through Jumpstarts that set the right tone</li><li>
Your budget is managed thoughtfully and merit decisions are grounded in performance</li><li>
Routine challenges are resolved at your level</li></ul>
OUR VALUES<ul><li>
One For All and All For Pepper's &mdash; You champion your team and your clients equally</li><li>
FITFO (Figure It The F* Out) &mdash; You don't wait to be told. You anticipate, act, and own the outcome</li><li>
Growth Mindset &mdash; You give and receive feedback openly and develop your PAs intentionally</li><li>
Provide Ease &mdash; You are the steady, reliable force that makes everything feel manageable</li></ul>
COMPENSATION AND BENEFITS<ul><li>
Health insurance</li><li>
401(k) with company match</li><li>
Paid time off</li><li>
Paid holidays</li><li>
Flexible schedule within core business hours (Monday&ndash;Friday, 9AM&ndash;5PM)</li></ul></div>

Field Service Manager

Seatown

<div>Job Overview:

Are you a strategic leader who thrives on driving results, building teams, and delivering exceptional service? We're seeking a General Manager to oversee business operations, shape long-term strategy, and inspire excellence across our residential HVAC, Plumbing, Drains and Electrical divisions. This is a high-impact leadership role with full P&amp;L responsibility, where your decisions will directly influence growth, profitability, and customer satisfaction.

As General Manager, you'll set the vision, lead operations, and ensure our teams consistently meet performance, safety, and quality standards. You'll balance big-picture strategy with hands-on execution, guiding managers and frontline teams to deliver outstanding service while fostering a culture of accountability, collaboration, and innovation.

Key Responsibilities:
<ul>
<li>Lead daily operations and long-term business planning, ensuring projects are delivered on time, on budget, and aligned with customer expectations. Establish and uphold operational standards for efficiency, safety, cost control, and quality workmanship.</li>
<li>Develop and execute sales strategies to achieve branch sales targets. Identify new business opportunities and expand the customer base. Collaborate with the marketing team to develop and implement campaigns and promotions that will grow business.</li>
<li>Drive financial performance by forecasting revenue, monitoring gross profit, and holding teams accountable for results.</li>
<li>Build strong customer, contractor, and supplier relationships, ensuring clear communication and timely resolution of issues.</li>
<li>Oversee workforce planning, training, and resource allocation to meet service demand.</li>
<li>Manage assets, including fleet, inventory, and equipment, ensuring accurate records and responsible use.</li>
<li>Analyze data and dashboards, identify trends, and implement improvements to reduce costs and increase sales.</li>
<li>Inspire, mentor, and develop leaders and frontline employees, creating an inclusive environment where people feel valued and motivated to perform at their best.</li>
</ul>
Qualifications:
<ul>
<li>10+ years of experience in distributed field service, construction, or manufacturing, with at least 5 years in a leadership role. Experience in HVAC, Plumbing, or another skilled trade industry strongly preferred.</li>
<li>Proven success managing budgets, operations, and people in a fast-paced, service-driven environment. Knowledge of field service principles and practices including service price/hour estimation, labor forecasting, technician dispatching, etc., is required.</li>
<li>Strong knowledge of service operations, workforce scheduling, residential sales practices, and project management. Proficiency with business software; experience with dispatch/ERP tools such as ServiceTitan is a plus.</li>
<li>Excellent decision-making, problem-solving, and communication skills, with the ability to influence across all levels.</li>
</ul>
Skills and Competencies:
<ul>
<li>Excellent leadership and team management skills.</li>
<li>Strong customer service and sales experience.</li>
<li>Financial acumen with experience managing budgets and financial performance.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong problem-solving and decision-making abilities.</li>
<li>Proficiency in using business software and systems, including Microsoft Office, CRM and ERP platforms.</li>
</ul>
Work Environment:
<ul>
<li>The physical environment requires this employee to work in an office environment, warehouse environment, customer locations, and frequently outdoors. Frequently required to use and promote use of personal protective equipment to prevent injury.</li>
<li>Occasional travel may be required for training, meetings, or customer visits.</li>
<li>Ability to work in various environmental conditions, including hot and cold temperatures.</li>
</ul>
Compensation and Benefits:
<ul>
<li>Salary + Annual Performance-based bonus + Company Equity!</li>
<li>Health insurance: Comprehensive medical, dental, and vision coverage.</li>
<li>Retirement plan: 401(k) with company match.</li>
<li>Paid time off: Generous vacation, holidays, and sick leave.</li>
<li>Training and development: Ongoing opportunities for professional growth and advancement.</li>
<li>Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.</li>
</ul>
#CGHP<div>
About Seatown:

Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington!

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

Privacy Policy</div></div>

General Manager (HVAC, Plumbing and Electrical)

The Arcticom Group

<div>
 The Arcticom Group (&ldquo;TAG&rdquo;) is a U.S.-based network of commercial and industrial mechanical services companies that provide HVACR service and maintenance and installation services. TAG is committed to being an &ldquo;employer of choice&rdquo; and ensuring employees have a home where they can learn and grow. With competitive compensation and an attractive benefits package, TAG is an exciting place to work.
 
 
 The Refrigeration Account Manager is responsible for managing and growing client relationships with a focus on commercial refrigeration systems. Responsibilities will also include developing a positive customer relationship while continually managing every aspect of the account(s) to ensure a successful partnership.
 
 
 
 Responsibilities And Skills
 
 
 
 <ul>
 <li>
 Act as the primary point of contact for assigned commercial refrigeration accounts
 </li>
 <li>
 Build and maintain strong, long-term relationships with facility management teams
 </li>
 <li>
 Understand client needs and provide tailored refrigeration service solutions
 </li>
 <li>
 Partner with internal service teams to ensure timely, high-quality service delivery
 </li>
 <li>
 Conduct regular virtual and on-site client meetings to review performance and align expectations
 </li>
 <li>
 Respond to service issues with urgency and professionalism
 </li>
 <li>
 Identify opportunities to grow accounts through upselling and cross-selling services
 </li>
 <li>
 Maintain detailed records of client communications, proposals, and service agreements
 </li>
 <li>
 Share client feedback with internal teams to improve offerings and service delivery
 </li>
 <li>
 Work closely with operations and dispatch to meet service expectations
 </li>
 <li>
 Perform other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 3+ years of experience in refrigeration sales, account management, or a related field
 </li>
 <li>
 Demonstrated success in building and managing customer relationships
 </li>
 <li>
 Familiarity with facility management operations and processes
 </li>
 <li>
 Strong understanding of commercial refrigeration systems and industry best practices
 </li>
 <li>
 Excellent communication, problem-solving, and organizational skills
 </li>
 <li>
 Willingness to travel to client sites as needed
 </li>
 <li>
 Proficient with CRM platforms and Microsoft Office Suite
 </li>
 <li>
 Preferred: experience in the grocery, retail, or food service industries; technical training or background in HVAC/R systems
 
 
 </li>
 </ul>
 
 Physical Demands And Working Environment
 
 
 
 <ul>
 <li>
 Fast-paced work environment with frequent challenges and shifting priorities.
 </li>
 <li>
 Work is performed in both office and field-based settings.
 </li>
 <li>
 May involve an irregular or flexible work schedule based on client needs.
 </li>
 </ul>
</div>

Refrigeration Account Manager

Onni Group

<div>Job Description:
The Assistant Project Manager &ndash; Interior Design supports the planning, design coordination, execution, and closeout of high-rise residential projects, with a primary focus on interior design implementation. This role ensures design intent is executed accurately and aligned with budget, schedule, and company standards.
Perks and Benefits: 
When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $18, $44, or $112 per pay our PPO, HSA, and HMO have you covered. In addition, we offer:<ul><li>
3 weeks PTO</li><li>
Annual education allowance of up to $1,000</li><li>
Referral program</li><li>
Free Onsite Parking or Commuting Support</li><li>
Residential housing discount after 1 year of continuous employment</li><li>
Friends and family rates for our Hotel Properties throughout the company</li></ul>
What Will You Do?<ul><li>
Assist in initiation, planning, execution, and closeout of high-rise residential projects.</li><li>
Coordinate designers, consultants, engineers, subcontractors, and vendors.</li><li>
Develop and maintain interior project schedules and monitor critical path items.</li><li>
Assist with budgeting, cost estimating, and value engineering for interior scopes.</li><li>
Manage RFIs, submittals, change orders, and subcontractor invoices.</li><li>
Lead finish palettes, material selections, and FF&amp;E specifications.</li><li>
Review reflected ceiling plans, lighting plans, elevations, and interior details.</li><li>
Oversee FF&amp;E procurement and installation.</li><li>
Conduct field verifications and maintain punch lists.</li><li>
Ensure compliance with ADA and building codes.</li><li>
Support quality control and resolve field design issues.</li><li>
Participate in post-project reviews.</li></ul>
Interior Design &amp; Technical Oversight<ul><li>
Lead and coordinate finish palettes, materials selections, and FFE&amp;F specification for residential units amenities, and common areas</li><li>
Review and manager construction drawings including reflected ceilings plans, lighting plans, electrical plans, and interior elevations.</li><li>
Ensure interior design documentation aligns with architectural drawings and construction requirements.</li><li>
Oversee procurement, bidding, and installation of FF&amp;E packages</li><li>
Review shop drawings and submittals for compliance with design intent</li><li>
Conduct field verifications to ensure finishes and installations meet design specifications</li><li>
Ensure compliance with building codes, ADA requirements, and applicable regulations</li><li>
Stay current with residential market trends, materials, and high-rise design standards</li></ul>
Pre-Construction &amp; Budget Management<ul><li>
Assist with quantity take-offs and bid packages for interior scopes</li><li>
Perform cost analysis of material selections and recommend value-engineering solutions</li><li>
Maintain project cost databases and track interior budget performance</li><li>
Prequalify vendors and subcontractors for finish trades</li><li>
Draft and administer subcontracts related to interior scopes</li></ul>
Field Engineering &amp; Quality Control<ul><li>
Support overall quality control for interior finishes and detailing</li><li>
Conduct site walks to verify installations align with drawings and specifications</li></ul>
What You Bring<ul><li>
Minimum 3 years of Project Engineer experience</li><li>
Experience in ground up high rise construction.</li><li>
Associate&rsquo;s degree or higher in Interior Design, Interior Architecture, Construction Management, or related field preferred</li><li>
Strong knowledge of construction methods, detailing, and building codes</li><li>
Proficiency in MS Project, MS Outlook, MS Word, MS Excel, and MS Windows</li><li>
Ability to guide, direct, and coordinate a department with five or more employees</li><li>
Demonstrated ability to effectively run a department in an efficient manner</li><li>
Ability to read, analyze, and interpret prints, architectural drawings, financial and job cost reports</li><li>
Excellent knowledge of the industry and trends impacting the business</li><li>
Excellent customer service orientation and excellent interpersonal skills</li><li>
Excellent oral and written communication skills</li></ul><ul><li>
Develop and maintain punch lists for residential units and amenity spaces</li><li>
Assist in preparing project-specific safety plans and conducting site safety reviews</li><li>
Troubleshoot field conditions and coordinate design solutions with consultants</li></ul> 
Salary Range:
$120,000-$140,000 
About The Company:
Onni
For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago. 
AI Use:
This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws. 
All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work. 
How To Apply:
Please apply through the link on the job posting and attach your resume and any other required documents.
We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.</div>

Assistant Construction Project Manager - Interiors

University Of Washington

<div>Job Description
Washington Athletics has an outstanding opportunity for an Assistant Sports Turf Manager (Payroll title: Gardener Lead (NE S WFSE Campuswide)) to join their team.
Washington Athletics aims to inspire champions in competition and in the classroom. We exist to enrich the lives of students to positively impact our community and world for generations to come. Operating with the four core values of growth mindset, committed service, humility and grit, the Huskies choose to lead by example. All Husky Athletics staff make an IMPACT by committing to creating a purpose driven culture that impacts students and our greater community. We engage in GROWTH through dynamic conversations, embracing creativity, and recognizing that every challenge represents an opportunity to learn. We are a COMMUNITY who strive to create experiences for our stakeholders every single day. At our core is the belief that INCLUSION means creating spaces and places that reflect equity, advocacy and belonging for all.
With over 650 student-athletes participating in UW's 22 sports programs, the department of Intercollegiate Athletics is committed to providing student-athletes with the ability to compete for national and conference championships while working toward a degree from one of the world's leading public research universities.
The Assistant Sports Turf Manager reports to the Director of Sports Turf &amp; Grounds and is responsible for the operation and maintenance of ICA facilities and related work as required. This position maintains an organizational culture that emphasizes our core values and fosters an inclusive, collaborative, innovative, and nimble environment.
RESPONSIBILITIES
Primary Duties :
The Assistant Sports Turf Manager will serve as the primary sports turf manager for Husky Outdoor Track, Dempsey Indoor Practice Facility, Beach Volleyball Courts, and will be responsible for the daily preparation of those spaces for practices and games. The position will be responsible for planning, supervising and executing the maintenance of those fields and track surfaces while sustaining a high-level playing surface with respect to the best field management practices associated with maintaining professional sports fields in the Pacific Northwest region.
Additional Duties :
<ul><li>In addition to primary responsibilities, the Assistant Sports Turf Manager will assist with the daily field maintenance for football game and practice fields, softball, baseball, outdoor track, sand volleyball, surrounding landscape areas, and other facilities as assigned. Provide maintenance for artificial turf fields. Sweep, clean, replenish, tine and maintain the turf fields on a regular basis. Paint game fields as required.
</li><li>This position will require all types of sports field maintenance labor such as: turf grass management, sod cutting and installation, turf grass sprigging, Irrigation management, mowing, trimming and use of blowers, fertilizing with a walk-behind fertilizer, field markings and logo painting.
</li><li>Lead or support the setup, game day coverage, and clean up for soccer games, football games &amp; cleanups, and other events as assigned. Develop layouts for facilities including bleachers, chairs, tables, backdrops, and staging. Assure sites are returned to original conditions.
</li><li>Lead seasonal staff or student staff to accomplish day-to-day tasks and during events. Assist in day of game football operations which includes setup, monitoring specified areas during the game, and cleaning the stadium. This may include leading a group of volunteers or temporary labor.
</li><li>Perform other related duties such as sweeping of tennis courts, washing track surfaces, and maintenance of basketball courts as assigned.
</li><li>Control vegetation growth in all areas around the athletic complex buildings and grounds to include but not limited to Husky Stadium, Alaska Airlines Arena, Husky Ballpark, Conibear Shellhouse, Husky Softball Stadium, Outdoor Track Facility, and the Dempsey Indoor Facility. Perform and lead others in planting, transplanting, pruning, and irrigating sports fields, shrubs, and trees; coordinate and prepare special projects. Perform general landscaping in assigned areas of the athletic grounds. Apply and instruct in the application of pesticides and herbicides for turf grass and landscape plants. Assist with snow removal around all athletic facilities.
</li><li>Develop and direct daily maintenance and preventive maintenance programs. Maintain adherence to safety policies and procedures. Maintain records and inventory for equipment, tools, fertilizers, pesticides, etc. Implement plans to reduce
</li><li>impacts on the environment including recycling, waste management, erosion control, and improve the overall sustainability of the facilities.
</li><li>Develop preliminary cost estimates for maintenance, construction and repair work. Read and interpret plans, blueprints and sketches. Plan and prepare work assignments for utility worker and maintenance custodian crews. Inspect grounds projects. Construct and repair fencing as needed. Perform routine repairs to locks, floors, walls, ceilings, roofs, stairs, track surfaces, soccer goals, and other related items.
</li><li>Use a variety of manual tools and equipment such as rakes, hand edger&rsquo;s, loppers, tampers, pruning shears, shovels, hoes, fertilizer spreaders and pesticide sprayers. Operate power and motorized equipment such as blowers, turf vacuums and sweepers, tractors, front end loaders, lawn mowers, bunker rakes, forklifts, lawn edger&rsquo;s, chain saws, small trucks, backpack blowers, rototillers, aerators, sod cutters, and weed trimmers. Assist with snow or debris removal from sidewalks, stairs, driveways, entry way using manual or self-propelled equipment.
</li><li>Perform related duties as required.
</li></ul>Compliance with the rules and regulations of the University, the NCAA, the Conference, the State of Washington and any other governing body is of paramount importance to the University. The overall responsibility of this position is for the successful operation of the program in full compliance with all such rules and regulations. As a condition of employment, the Employee shall be required to participate in rules education programs offered by the Department of Intercollegiate Athletics.
MINIMUM REQEUIREMENTS
Physical ability to do required work AND two years of experience as a Gardener or equivalent work involving grounds maintenance, plant care and landscape construction
OR
Physical ability to do required work AND one year of experience as stated above AND one year of college level training in botany, horticulture, forestry, landscape, irrigation or allied field.
Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
Additional Requirements:
<ul><li>Experience with athletic field maintenance and athletic turf management. Experience in preparing athletic fields for safety, especially during inclement weather. Availability and flexibility to work seven days a week during playing seasons.
</li><li>Strong background in the daily and seasonal maintenance requirements of athletic fields. Knowledge and experience of intercollegiate sports fields-dimensions and game field markings.
</li><li>Ability to communicate with coaches specifically with questions about the fields or explanation of fieldwork. Knowledge and experience in maintaining high quality turf grass and artificial turf grass playing surfaces (i.e. fertilization, use of pesticides, topdressing, aerating, irrigation etc.).
</li><li>Ability to work in inclement weather.
</li></ul>DESIRED REQUIREMENTS
<ul><li>Associates or Bachelor&rsquo;s Degree in Turf Management or related field preferred. Knowledge of turf-grass maintenance on sand-based fields, especially in western Washington.
</li></ul>TYPICAL SCHEDULE
Monday-Friday, 7:00am &ndash; 3:30pm (evenings, weekends, and holidays as required for sporting and special events).
CONDITIONS OF EMPLOYMENT
<ul><li>Must have a valid driver&rsquo;s license and have a valid Washington State public operator&rsquo;s pesticide license or obtain within ninety days.
</li><li>This position is designated as one that performs an &ldquo;essential function&rdquo;. This position&rsquo;s incumbent must continue to report to work in the event that the University suspends operations because of severe weather, natural disaster, or other emergency conditions.
</li></ul>Compensation, Benefits and Position Details
Pay Range Minimum:
$49,740.00 annual
Pay Range Maximum:
$66,720.00 annual
Other Compensation:
<ul><li>Taxable benefits include tickets to UW Intercollegiate home competitions.
</li></ul>Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
WFSE Campuswide
About the UW
Working at the University of Washington provides a unique opportunity to change lives &ndash; on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 .
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .</div>

Assistant Sports Turf Manager

ABM Industries Inc.

<div>Pay: $21.38/HR to $21.38/HR 
The pay listed is the hourly/salary rate for this position. A specific offer will vary based on applicant&rsquo;s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information: 
ABM offers a comprehensive benefits package. For information about ABM&rsquo;s benefits, visit Annual Benefits-Staff and Management

Responsible for the day-to-day operation and administrative activities at multiple buildings within the district. Leads Supervisors to ensure conformance to contract requirements. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned buildings. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned buildings.
Project Management &amp; Client Relations:
<ul>
<li>Work with Project Manager to develop work plans to provide services in a timely, cost-effective manner and ensure contract provisions are met;</li>
<li>Provide customer with information regarding additional services available at ABM;</li>
<li>Respond to customer inquiries; discuss and resolve with customer pending complaints/feedback ;</li>
<li>Regular contact with customer to ensure that services meet service contract requirements and to promote customer retention;</li>
<li>Inform Project Manager of status of work; identify potential issues and recommend appropriate action;</li>
<li>Keeps Project Manager informed of business issues impacting effectiveness of project; promptly escalates serious issues to Project Manager;</li>
<li>Increase billable services provided by ABM and add value to the customer by providing additional or periodic services (TAG work);</li>
<li>Excellent customer service skills to ensure customer retention, enhance service delivery and sell services;</li>
<li>Report accidents and property damage in an accurate and timely manner.</li>
<li>Maintenance and repairs of lot and garage equipment.</li>
<li>Personnel management for surface lot attendants (Scheduling, coverage, etc).</li>
<li>Setup and billing for monthly parking customers, provide customer support if needed for billing (validations, etc).</li>
<li>Collection, application, and deposit of all physical payments (Cash and Check, monthly parking and surface lot pay stations)</li>
<li>Process appeals and voided citations.</li></ul> 


Employee Relations and Supervision:
<ul>
<li>Works closely with frontline personnel to meet customer requirements; determines training requirements and identifies sources meet training and development needs;</li>
<li>Recommend staffing levels; work with Project Manager and HR to hire, train and evaluate staff;</li>
<li>Understand applicable union contracts and develop effective working relationship with local labor unions;</li>
<li>Enforce ABM and client policies and procedures through mentoring and coaching of field personnel.</li>
</ul>
Minimum Requirements:
<ul>
<li>Bilingual (Spanish/English) a plus</li>
<li>1-2 years of Supervisor experience</li>
<li>1-2 years of customer service experience</li>
<li>Working knowledge of janitorial equipment</li>
<li>Working knowledge of OSHA required processes</li>
<li>Intermediate level of Microsoft programs</li>
<li>Valid State Driver's License for business travel</li>
<li>A passion for serving others and helping others to succeed.</li>
<li>Excellent personal organization skills and exceptional planning skills to avoid reactional situation(s).</li>
<li>Excellent follow-up and an eye for detail.</li>
<li>Anticipates problems and proactively implements preventative action plans.</li>
<li>Flexibility to respond to urgent client requests on evenings and weekends when necessary.</li>
<li>Technical savvy and ability to use MS Office Suite, Smart Phones, Internet and other job related applications.</li>
<li>Excellent verbal and written business communication skills.</li>
<li>Excellent relational skills and experience dealing with union environment.</li>
<li>Understanding of the service industry practices, process and trends.</li>
</ul><div>
About Us
 
 
ABM (NYSE: ABM) is one of the world&rsquo;s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM&rsquo;s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries &ndash; from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
 
 
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
 
 
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
 
 
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you&rsquo;ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you&rsquo;re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
 
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.</div></div>

Administrative Assistant

Pioneer Human Services

<div></div><div><div>If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!</div><div></div><div> 
We are currently looking for a Case Manager - Invest with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption.</div><div></div><div> 
Who we are &ndash; Our Mission
 
We empower justice-involved individuals to overcome adversity and reach their full potential.</div><div></div><div> 
For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.</div><h1 class="jobSectionHeader">
What We Offer</h1><div>
At Pioneer, our employees are our most valuable asset. That&rsquo;s why we&rsquo;re proud to offer a comprehensive Total Rewards package designed to support your health, security, and work-life balance.</div><h2 class="jobSectionHeader">
Compensation:</h2><h2 class="jobSectionHeader">
New hires for this position typically start between $28.08 and $35.10 hourly/annually, depending on factors such as work location, experience, qualifications, skills, competencies, internal equity, and market conditions. While the full pay range is provided to support pay transparency, individual compensation will vary within the range based on these factors.</h2><h2 class="jobSectionHeader">
Benefits:</h2><div>
Eligible after 30 days of full-time employment (minimum of 30 hours/week):</div><ul><li>
Medical</li><li>
Flexible spending</li><li>
Dental</li><li>
Vision</li></ul><div>
Additional coverage after 60 days:</div><ul><li>
Life</li><li>
AD&amp;D</li><li>
Disability</li></ul><div>
Other benefits:</div><ul><li>
Dependent Daycare Flexible Spending</li><li>
Tuition assistance (100% for bachelor's, 50% for graduate programs)</li><li>
Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution)</li><li>
Employee recognition programs</li><li>
Public transportation discount</li><li>
Employee assistance program (EAP)</li></ul><div>
Join Pioneer and be part of a team that values and invests in you.</div><div></div><div> 
What you'll do</div><div>
The INVEST Case Manager plays a critical role in advancing Pioneer&rsquo;s entrepreneurship training program by supporting justice-involved individuals as they build viable businesses and long-term economic stability. This role leads participant recruitment, screening and onboarding, and provides individualized coaching, resource navigation and accountability to help participants overcome barriers that could impact their ability to fully engage in and complete the program.</div><div></div><div> 
Working in close partnership with Vault89, which leads curriculum delivery, the Case Manager ensures participants remain stable, engaged and on track throughout the INVEST experience. This position combines direct service, coordination and data-driven performance tracking to strengthen participant outcomes, including program completion, business launch and long-term stability.</div><div></div><div> 
PRIMARY/ESSENTIAL DUTIES AND RESPONSIBILITIES:</div><ul><li>
Lead recruitment, outreach and screening of INVEST participants, ensuring readiness and alignment with program expectations</li><li>
Conduct participant assessments and develop individualized action plans focused on removing barriers to stability and entrepreneurship</li><li>
Partner closely with Vault89 to support participant selection, onboarding and alignment with cohort expectations</li><li>
Provide consistent one-on-one coaching focused on stabilizing &ldquo;life barriers&rdquo; including housing, legal issues, financial challenges, recovery and other reentry needs</li><li>
Serve as the primary point of support and accountability, helping participants stay engaged and on track throughout the program</li><li>
Maintain strong awareness of curriculum content and timelines to proactively identify risks to participation and intervene early</li><li>
Connect participants to critical resources including housing, behavioral health, legal support, workforce services and capital access as appropriate</li><li>
Track participant engagement and progress, maintaining accurate and timely documentation of interactions, barriers addressed and key outcomes</li><li>
Ensure timely, accurate data entry across systems and prepare reports to support internal leadership, funders and program compliance</li><li>
Monitor and report on outcomes including program completion, business launches and participant stability indicators</li></ul><div></div><div> 
MINIMUM QUALIFICATIONS:</div><ul><li>
Bachelor&rsquo;s degree in social work, counseling or a related field or equivalent combination of education, training and lived or professional experience</li><li>
Minimum of 2 years of experience in case management, reentry services or a related field</li><li>
Demonstrated experience working with individuals from diverse backgrounds, including those impacted by incarceration, poverty, substance use or other systemic barriers</li><li>
Strong interpersonal and communication skills, with the ability to build trust, maintain boundaries and support participants through complex challenges</li><li>
Ability to assess individual needs, develop actionable plans, and provide consistent coaching and accountability</li><li>
Strong problem-solving skills, including the ability to navigate crises and adapt to changing participant needs</li><li>
Highly organized with strong attention to detail, including the ability to manage documentation and track participant progress</li></ul><div></div><div> 
PREFERRED QUALIFICATIONS:</div><ul><li>
Lived experience with the criminal legal system, recovery or other barriers to employment, with the ability to draw on that experience in a professional and strengths-based way</li><li>
Familiarity with community resources related to housing, behavioral health, legal services and workforce development</li><li>
Experience with data tracking systems and outcomes reporting in a human services or workforce setting</li><li>
Experience supporting entrepreneurship, small business development or navigating local business ecosystems</li><li>
Master&rsquo;s degree in a related field</li></ul><div></div><div> 
EEO</div><div>
Pioneer human services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status. EEOC is the Law/EEO Policy Statement</div><div></div><div> 
Pioneer Human Services is a Drug-Free Company</div><div>
Pioneer Human Services is a drug free company. This position has been deemed safety sensitive under RCW 49.44.240(3) and is subject to both pre-employment drug testing and drug testing during employment, to include testing for marijuana.</div></div><div></div>

Case Manager - Reentry Entrepreneurship Program - FT

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