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assistant section manager - fmd building operations Jobs in Seattle

assistant section manager fmd building operations

Onni Group

<div>Job Description:
The Assistant Project Manager &ndash; Interior Design supports the planning, design coordination, execution, and closeout of high-rise residential projects, with a primary focus on interior design implementation. This role ensures design intent is executed accurately and aligned with budget, schedule, and company standards.
Perks and Benefits: 
When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $18, $44, or $112 per pay our PPO, HSA, and HMO have you covered. In addition, we offer:<ul><li>
3 weeks PTO</li><li>
401(k) employer match</li><li>
Annual education allowance of up to $1,000</li><li>
Referral program</li><li>
Free Onsite Parking or Commuting Support</li><li>
Residential housing discount after 1 year of continuous employment</li><li>
Friends and family rates for our Hotel Properties throughout the company</li></ul>
What Will You Do?<ul><li>
Assist in initiation, planning, execution, and closeout of high-rise residential projects.</li><li>
Coordinate designers, consultants, engineers, subcontractors, and vendors.</li><li>
Develop and maintain interior project schedules and monitor critical path items.</li><li>
Assist with budgeting, cost estimating, and value engineering for interior scopes.</li><li>
Manage RFIs, submittals, change orders, and subcontractor invoices.</li><li>
Lead finish palettes, material selections, and FF&amp;E specifications.</li><li>
Review reflected ceiling plans, lighting plans, elevations, and interior details.</li><li>
Oversee FF&amp;E procurement and installation.</li><li>
Conduct field verifications and maintain punch lists.</li><li>
Ensure compliance with ADA and building codes.</li><li>
Support quality control and resolve field design issues.</li><li>
Participate in post-project reviews.</li></ul>
Interior Design &amp; Technical Oversight<ul><li>
Lead and coordinate finish palettes, materials selections, and FFE&amp;F specification for residential units amenities, and common areas</li><li>
Review and manager construction drawings including reflected ceilings plans, lighting plans, electrical plans, and interior elevations.</li><li>
Ensure interior design documentation aligns with architectural drawings and construction requirements.</li><li>
Oversee procurement, bidding, and installation of FF&amp;E packages</li><li>
Review shop drawings and submittals for compliance with design intent</li><li>
Conduct field verifications to ensure finishes and installations meet design specifications</li><li>
Ensure compliance with building codes, ADA requirements, and applicable regulations</li><li>
Stay current with residential market trends, materials, and high-rise design standards</li></ul>
Pre-Construction &amp; Budget Management<ul><li>
Assist with quantity take-offs and bid packages for interior scopes</li><li>
Perform cost analysis of material selections and recommend value-engineering solutions</li><li>
Maintain project cost databases and track interior budget performance</li><li>
Prequalify vendors and subcontractors for finish trades</li><li>
Draft and administer subcontracts related to interior scopes</li></ul>
Field Engineering &amp; Quality Control<ul><li>
Support overall quality control for interior finishes and detailing</li><li>
Conduct site walks to verify installations align with drawings and specifications</li></ul>
What You Bring<ul><li>
Minimum 3 years of Project Engineer experience</li><li>
Experience in ground up high rise construction.</li><li>
Associate&rsquo;s degree or higher in Interior Design, Interior Architecture, Construction Management, or related field preferred</li><li>
Strong knowledge of construction methods, detailing, and building codes</li><li>
Proficiency in MS Project, MS Outlook, MS Word, MS Excel, and MS Windows</li><li>
Ability to guide, direct, and coordinate a department with five or more employees</li><li>
Demonstrated ability to effectively run a department in an efficient manner</li><li>
Ability to read, analyze, and interpret prints, architectural drawings, financial and job cost reports</li><li>
Excellent knowledge of the industry and trends impacting the business</li><li>
Excellent customer service orientation and excellent interpersonal skills</li><li>
Excellent oral and written communication skills</li></ul><ul><li>
Develop and maintain punch lists for residential units and amenity spaces</li><li>
Assist in preparing project-specific safety plans and conducting site safety reviews</li><li>
Troubleshoot field conditions and coordinate design solutions with consultants</li></ul> 
Salary Range:
$120,000-$140,000 
About The Company:
Onni
For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago. 
AI Use:
This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws. 
All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work. 
How To Apply:
Please apply through the link on the job posting and attach your resume and any other required documents.
We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.</div>

Assistant Construction Project Manager - Interiors

Thrive Communities

<div>Feel Seen at Thrive!

Community Information: Learn more about Verve Apartments here: at https://www.liveatverve.com

Salary: $23-$24 an hour

Schedule: Full-time; Tuesday - Saturday 9 am - 6 pm*
<ul><li>Sunday and Monday are the planned days off for this role however if applicant has a request for Sundays plus an alternate weekday (Tues through Friday) off instead of Monday, this can be discussed.
</li></ul> 
Our purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington's best workplaces 8 years in a row, and Portland&rsquo;s best workplaces 2 years in row, Thrive builds on its culture by offering the following benefits:
<ul>
<li>32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Days of Service)</li>
<li>Paid Birthday Off</li>
<li>Generous Employer Matched 401k plan!</li>
<li>30% Housing Discount with Ownership and Regional Manager Approval</li>
<li>$150 Leasing Commission</li>
<li>$75 Renewal Commission (split between entire on-site team per renewal)</li>
<li>Medical benefits effective 1st of the month following your start date!
<ul><li>100% employee medical &amp; dental insurance paid for non-tobacco associates, 80% covered for tobacco using associates</li>
<li>Optional HMO dental plan including adult and child orthodontics</li>
<li>Vision Option</li>
<li>$20,000 life insurance policy</li>
<li>Long-term disability coverage</li>
</ul></li><li>24 hour Employee Assistance Program/Hotline</li>
<li>Discounted Pet Insurance rates + additional voluntary benefit options</li>
<li>$300 annual professional development/tuition reimbursement</li>
<li>Training opportunities and career progression/growth plans!</li>
</ul>
Leasing Consultant Purpose:

The Leasing Consultant is the property's sales representative whose primary duties are to greet prospects, to present professionally the features and benefits of their assigned community and properly secure lease agreements from qualified persons, in a manner consistent with Thrive&rsquo;s Values, policies and procedures as well as multi-family housing regulations.

Leasing Consultant Job Responsibilities:
<ul>
<li>Marketing/Leasing
<ul><li>Maintains a professional yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.</li>
<li>Inspects models and market ready vacancies daily to ensure cleanliness. Performs cleaning and staging as needed.</li>
<li>Conducts all business in accordance with Thrive policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.</li>
<li>Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to assistant manager or Community Manager when appropriate.</li>
<li>Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.</li>
<li>Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.</li>
<li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li>
<li>Responds to inquiries in the Customer Relationship Management (CRM) system in accordance with Thrive expectations.</li>
<li>Auditing marketing sources daily.</li>
<li>Sets out A-Boards and prospect snack/refreshments daily.</li>
</ul></li><li>Administrative
<ul><li>Correctly completes all lease applications, assists with application verification and notifies prospective residents of results.</li>
<li>Types miscellaneous resident communication as needed.</li>
<li>Complete all lease paperwork including related addenda and accepts rents and deposits.</li>
<li>Completes Guest Card information form on all prospects, sends thank-you notes and performs follow- up.</li>
<li>Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.</li>
<li>Inventories office supplies on periodic basis. Reports needs to Community Manager and maintenance associates.</li>
<li>Organizes and files appropriate reports, leases and paperwork.</li>
<li>Attends property and Thrive trainings and meetings as requested.</li>
</ul></li><li>Performs any additional duties assigned by Leasing Manager, Assistant Manager, Community Manager or Regional Manager.</li>
</ul>
Desired Skills &amp; Experience
<ul><li>Leasing experience in multi-family housing preferred.</li>
<li>Customer service experience required.</li>
<li>Yardi/CRM and Onsite experience preferred.</li>
</ul>Desired Competencies
<ul><li>Excellent customer service, sales and closing skills.</li>
<li>Ability to work in a fast-paced and customer service-oriented environment.</li>
<li>Understanding of industry terms and their meaning.</li>
<li>Ability to de-escalate conflict and remain calm and courteous at all times.</li>
<li>Respects and understands diverse cultural and socio-economic backgrounds.</li>
<li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li>
<li>Specific and thorough in communication with residents, vendors, subordinates, support departments, ownership and leadership.</li>
<li>Performs duties under pressure and meets deadlines in a timely manner.</li>
<li>Works well both as part of a team and independently.</li>
<li>Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.</li>
<li>Desire to learn and take initiative on projects and tasks.</li>
<li>Pro-active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws.</li>
<li>Driven team player looking to bring positive energy to the team.</li>
<li>Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.</li>
<li>Strong time management, organizational and prioritization skills.</li>
<li>Strong attention sales and marketing.</li>
<li>Proficient in Microsoft Word, Outlook and Excel.</li>
<li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li>
</ul>If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.
Physical Requirements
<ul><li>This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time is spent on feet and 30% spent sitting at desk.</li>
<li>Constant need to type, write, &amp; grasp (working at a computer and answering phones)</li>
<li>Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)</li>
<li>Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs</li>
<li>For more information regarding the work environment, physical, and mental requirements, please contact Careers@thrivecommunities.com.</li>
</ul>Equal Employment Opportunity
Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.
Background Check &amp; Drug Screen Policy
Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.
The 4-panel drug screen tests for the following:
<ul><li>Amphetamines including Methamphetamine</li>
<li>Cocaine Metabolites</li>
<li>Opiates including Codeine and Morphine</li>
<li>Phencyclidine (&quot;PCP&quot;)</li>
</ul>Thrive Communities reserves the right to modify this policy at any time without notice.</div>

Leasing Consultant - Verve

Ferguson

<div>Job Posting:
*Pre-employment drug and background screening required*
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers&rsquo; complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Ferguson is currently seeking the right individual to fill an immediate need for an Inventory Control Assistant.
An Inventory Control Assistant for Ferguson Facilities Supply is responsible for Sales &amp; Operations planning, acting as a liaison between our sales force and our Supply Chain department at Headquarters. General areas of responsibility include coordination and collaboration with channel partners, suppliers, intermediaries, and internal customers; integration of supply and demand management across our DC network; linking major functions and processes inside and outside of the organization into a cohesive and high-performing business model.
Areas of impact:
Delivers job responsibilities following a defined standard output or set procedures. Work consists of tasks that are very routing, or well defined, with specific instructions to achieve standardized solutions.
Problem solving:
Problems and issues faced are routine and solutions are clear. Follows a well-established and familiar set of job activities and/or job processes to solve a problem.
Schedule: Monday-Friday 8am-5pm
Pay starts at $21.76 but could be more based on experience
Job duties:<ul><li>
Completes advanced duties associated with inventory management on a day-to-day basis via Power BI based monitoring.</li><li>
Delivers inventory support to specific regions, may align with specific types of business and/or vendors.</li><li>
Completes complex or new tasks, and assists sales team with own technical knowledge, leveraging solutions in inventory management.</li><li>
Works closely with various departments such as field sales, Category Management, HQ Supply Chain, and our blended partners.</li><li>
Provides applicable inventory control measures to ensure FFS is responsibly managing inventories.</li><li>
Works through Outlook, Teams, Excel &amp; other various platforms to solution and communicate solutions for our external customers.</li><li>
Adhere to Company compliance and Health Safety and Environment (HSE) policies, procedures, and requirements.</li><li>
Regular and reliable attendance</li><li>
Other duties as assigned</li></ul><h2 class="jobSectionHeader">
Business accountabilities</h2>
Associate and operational management:
Supports enterprise business and sales objectives through the effective and efficient performance of job responsibilities.<h2 class="jobSectionHeader">
Budget Oversight:</h2>
Has no budget setting or budgetary authority but may act as a part of a team with responsibility for achieving objectives within and established budget.<h2 class="jobSectionHeader">
Qualifications and requirement</h2>
Prior experience:
1+ Years Sales experience preferred. Applies basic job knowledge of systems and procedures that are relevant to own job.<h2 class="jobSectionHeader">
Technical and Professional Skills:</h2><ul><li>
Inventory Management</li><li>
Data Analysis</li><li>
Forecasting</li><li>
Teamwork</li><li>
Problem Solving</li><li>
Detail-Oriented</li><li>
Ability to organize and prioritize work</li><li>
Ability to effectively communicate in writing</li><li>
Ability to effectively communicate verbally</li><li>
Ability to efficiently operate computers, tablets and mobile devices.</li><li>
Knowledge of Microsoft Office software (Outlook, Power BI, Excel, Teams, PowerPoint, Access, Word, Etc.).</li><li>
Ability to effectively utilize FEL&rsquo;s inventory and logistics system (Trilogie)</li></ul><h2 class="jobSectionHeader">
Physical Requirements:</h2><ul><li>
Requires working indoors in environmentally controlled conditions</li><li>
Requires giving and/or receiving verbal communication</li><li>
Requires giving and/or receiving written communication</li><li>
Requires using a computer keyboard and mouse to create letters, memoranda and reports.</li><li>
Requires sitting for extended periods</li></ul>
*Pre-employment drug and background screening required*
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!<ul><li></li></ul>
Pay Range:<ul><li></li></ul>
$15.00 - $27.10<ul><li></li></ul>
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.<ul><li></li></ul>
This role is Bonus or Incentive Plan eligible.<ul><li></li></ul>
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.<ul><li></li></ul>
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information</div>

Inventory Control Assistant

Plymouth Housing Group

<div><div>This is a unionized position represented by Local 8 of the Office and Professional Employees International Union (OPEIU). Starting wage is $36.10 an hour.</div> 
JOB SUMMARY
The Housing Case Manager (HCM) supports Plymouth residents by working as part of an onsite permanent supportive housing (PSH) team that is committed to supporting the well-being of residents and assists in maintaining high quality service delivery based on the values inherent in Plymouth&rsquo;s mission, the principles of cultural proficiency, the tenets of harm reduction and trauma-informed care, and the &lsquo;housing first&rsquo; philosophy. Specific tasks related to this position (but are not limited to) include support residents in their housing stability in identifying their housing stability barriers, partnering with residents to create Housing Service Plans, providing care coordination and supportive services to residents to meet their plan&rsquo;s goals. This position also ensures there is a staff presence in buildings all while fostering a sense of community.
This position carries a designated caseload and is generally assigned to an individual Plymouth building but may be reassigned on a short- or long-term basis, based on business/service needs.
Work Schedule: This position may work up to a 40-hour work week (based on FTE), and at times requires working weekday evenings and one weekend day along with the willingness to work select holiday mornings.
ESSENTIAL JOB FUNCTIONS
(Responsibilities, accountabilities, and competencies; may not include all duties of this job)
Supportive Services<ul><li>
In collaboration with each resident, develops and maintains a Housing Service Plan, which outlines goals that address transition needs and long-term housing stability needs of the resident in their new residence</li></ul><ul><li>
Maintain extensive working knowledge of resources available to residents within Plymouth as well as public benefits and community organizations, ensuring that tenants access resources to the greatest extent possible.</li><li>
Assists residents in scheduling appointments, arranging transportation, or transporting residents in Plymouth vehicle or rented vehicle to appointments; and accompany residents to appointments as appropriate</li></ul><ul><li>
Advocate, consult and collaborate with community providers to ensure continuity of care.</li><li>
Assists residents in moving into and/or out of their Plymouth housing as needed, following Plymouth policy and procedures.</li></ul><ul><li>
Mediates conflict using de-escalation and other techniques.</li><li>
Intervenes in crises, responds to emergencies, and initiates action as required, including contact with emergency response systems while focusing on the tenets of harm reduction and trauma-informed care.</li><li>
Assists with resident complaints and concerns, escalating them to the Residential Services Manager (RSM) as needed.</li><li>
Coordinate with the internal behavioral health team to support cohesive services to tenants.</li></ul>
Collaborative and Community Building<ul><li>
Attends and participates in scheduled supervision and team meetings to discuss resident issues and general program issues and goals.
</li></ul><ul><li>Practices a cooperative work approach and promotes teamwork among co-workers and community partners; collaboration includes supporting community events and proactively aligning with building team on resident strategies</li><li>
Collaborate with other Plymouth Housing Departments and/or participate in committees or workgroups as appropriate.</li><li>
Provide backup to other Social Services staff in other buildings as needed, or backup front desk coverage on a regular or intermittent basis.</li><li>
Provides a safe, sanitary environment in the buildings for tenants and staff.</li></ul>
Qualitative and Administrative<ul><li>
Work to the standard and requirements of the service program agreements, including program goals relating to residential stability; eviction prevention; enhanced income/skills and self-determination.</li></ul><ul><li>
Maintains all database records and other required documentation in an accurate and timely manner including, by not limited to daily activities, progress notes, changes in resident status, etc. Follows strict confidentiality to protect resident&rsquo;s private data.</li><li>
Ensure significant events involving residents and building operations activities are recorded accurately in daily log and all necessary information during shift, reads log daily at start of shift; maintains and or assists with other program documentation as needed, .i.e., Incident Reports, and tenant satisfaction surveys</li><li>
Records and maintains financial documentation as required for Plymouth credit card purchases on Resident behalf.</li><li>
Follow program and agency policies and procedures. Provide input to program policies, procedures, and goals, as requested. Read materials as requested. .</li><li>
Coordination with internal departments on activities, meetings and collecting resident information.</li></ul> 
ESSENTIAL JOB QUALIFICATIONS
(Any equivalent combination of knowledge, skills, abilities, education, and experience):
Education: BA/BS degree in a human service field. Advanced education can be substituted for experience and/or years of experience can be substituted for the required degree.
Experience:
Minimum of two (2) years of experience working with homeless and low-income individuals, including persons living with mental and physical illnesses, chemical dependency/addictions, disabilities, HIV/AIDS.
Licensure/Certification: Valid Washington State Driver License and insurable driving record.
Knowledge, Skills and Abilities:<ul><li>
Excellent written and verbal communication skills.</li><li>
Solid organizational and time management skills with ability to prioritize effectively and meet deadlines in a professional manner.</li><li>
Self-motivated and ability to creatively problem solve.</li><li>
Ability to develop and sustain successful relationships with tenants, community agencies and resources,</li><li>
Empathic patience with individuals who are heavily impacted by addiction, mental health concerns, and trauma.</li><li>
Demonstrated ability to work effectively under stressful conditions with people of varying socioeconomic backgrounds, sexual orientations, and ethnic diversity.</li><li>
Ability to be flexible, supportive and to work cooperatively with co-workers as a member of a diverse team.</li><li>
Demonstrated leadership and teaming experience resulting in accomplishing tasks and goals.</li><li>
Proficient and experienced with Microsoft Office applications, particularly Word, Excel, and Outlook. Must be able to work efficiently and effectively with customized databases and technology, and conduct Internet research.</li><li>
Demonstrated and strict attention to detail.</li></ul>
Ability and willingness to transport tenants to appointments on a regular basis or as needed.
Desired Qualifications:<ul><li>
Experience working in a Permanent Supportive Housing environment is desired.</li></ul>
For a full list of our benefits, please go to https://plymouthhousing.org/benefits-staff/</div>

Housing Case Manager

US Department of Veterans Affairs

Pharmacy Technician-Inpatient Sterile Compound and Controlled Substance

Cloud Destinations

Job Title: VoIP Engineer IVNumber of Roles: 1Location: Seattle, WA - ***Onsite 2-3 days per week*** (flexible/negotiable which days &mdash; not fixed team days, just needs on-site coverage during business hours at all times)Duration: 6 months CTHJob Notes:Team Structure<ul><li>Team of 3 today: 2 Level 1 engineers + 1 Level 4 engineer</li><li>This role would be a 2nd Level 4 (backfill/additional operational support)</li><li>Responsibilities include mentoring/training the lower-level engineers, especially on the new project being implemented Experience Requirements</li><li>Minimum 7 years experience</li><li>Negotiable/flexible if candidate has direct NovelVox experience or comparable/equivalent experience</li><li>Degrees/certifications count toward &quot;points&quot; &mdash; there's a tradeoff between formal education/certs and hands-on work experience</li><li>They want someone who's already done this or something very similar &mdash; not someone learning on the job (this is a high-visibility project, no room for a learning curve) The Project needing to start ASAP after worker is identified</li><li>Client uses Epic (hosted instance via University of Washington partnership)</li><li>Patient Access team is implementing Epic Cheers (call management module) with CTI integration</li><li>Current stack: Cisco Finesse / UCCX. New state: UCCX stays as backend, but calling interface moves from Finesse into Epic Cheers, with NovelVox building the integration layer</li><li>Future/secondary work (not immediate): Cisco WebEx AI agents / NLP &mdash; not expected to be 100% of role, will also share in daily operations, design, architecture, and other essential duties per the job description</li><li>High visibility/political importance: identified as one of the organization's top 3 projects; described as critical to org credibility/reputation with partners Compensation</li><li>Conversion Salary range: $120K low &ndash; $190K high annually</li><li>Recruiters (client side) typically anchor offers at mid-range; going above requires justifying via considerable experience</li></ul>Job Summary:<ul><li>The Voice over IP Engineer IV provides Fred Hutchinson Cancer Center (FHCC) with expert level engineering, architecture, design, implementation, operations, management, and technical leadership of complex voice over IP systems.</li><li>At Fred Hutchinson Cancer Center, all employees are expected to demonstrate a commitment to our values of collaboration, compassion, determination, excellence, innovation, integrity, and respect.</li><li>The role will be focused on specific projects and will require the following skill-set in addition to the standard Knowledge, Skills and Abilities expected for this level of engineer.</li><li>Experienced with the design, deployment and support of pre-built CTI connectors such as NovelVox, SpinSci or AMC. NovelVox deployment with Epic and Cisco Unified Communications Manager is preferred.</li><li>Expertise in REST APIs, JSON, SOAP services, HL7 fundamentals, FHIR basics, XML, Authentication, OAuth, SAML and interface troubleshooting.</li><li>Cisco Contact Center Platforms: Expertise with Unified Contact Center Express, Webex Contact Center and Webex Customer Assist.</li><li>Expert in SIP trunking, dial plans, and intelligent omnichannel routing (voice, chat, email).</li><li>Webex AI &amp; Automation: Skill in implementing Webex AI agents, virtual assistants, and automated screen-pop.</li><li>Healthcare Contact Center Experience including patient identiy verification, HIPAA compliance, Protected Health Information,</li><li>Knowledge, Skills and Abilities</li><li>Experience in architecting, implementing, and configuring complex Cisco IPT solutions with Cisco Unified Call Manager (CUCM) clusters, Cisco Unity/Unity Connection Voicemail (CUC), Cisco IM &amp; Presence (CIMP), and voice gateways.</li><li>Expert knowledge and expertise in the design, consultation, long-term planning, installation, management, and repair of complex VoIP based network and telecommunication equipment, related applications, and associated services.</li><li>Expert knowledge and expertise on Cisco Routers, Structured Cabling, and LAN/WAN circuits; PRI, SIP, MPLS, FXO, FXS, and POTS.</li><li>Expert knowledge and expertise of the Cisco Unified Call Manager, IMP, Telepresence, IPCC, Unity, CCX, SRST, CUBE, secure voice concepts, and secure voice processes.</li><li>Ability to think strategically and to work effectively with a diverse group of co-workers and customers.</li><li>Ability to analyze and provide creative, innovative solutions for complex problems.</li><li>Proficient organizational, interpersonal, communication (written and verbal), and presentation skills.</li><li>Demonstrated engineering leadership abilities in a team environment with a proven record of positive contributions.</li><li>Ability to complete multiple tasks, set priorities, and manage to critical deadlines.</li><li>Must be able to work non-standard business hours and be on-call as necessary.</li><li>Knowledge and expertise Cisco Emergency Responder (CER) &amp; Cisco Unified Contact Center Express (UCCX).</li><li>Knowledge on Cisco network infrastructure, LAN/WAN circuits; QoS.</li><li>Able to anticipate customer needs, assess requirements, and identify new solutions to meet departmental/organizational goals.</li><li>Additional Cisco Certifications in any of the following: CCIE (strongly preferred), CCSA, CCNP, CCDP, CCIP.</li><li>Required Education and Experience</li><li>Bachelor&rsquo;s degree in computer science, engineering, information systems, or related field, or equivalent combination of education and experience.</li><li>Minimum seven (7) years' experience in Voice Operations and/or Voice Engineering.</li><li>Minimum five (5) years of experience in information technology administration or engineering, with three (3) years of experience in the information technology VoIP, telecommunications, or networking field.</li><li>Minimum three (3) years of experience directly managing IT telecommunication or infrastructure engineering and operational resources.</li><li>Minimum three (3) years of experience in leading teams and projects.</li><li>Primary Essential Duties</li><li>Responsible for development and maintenance of business-critical communications and/or network-based voice product systems, including planning, designing, and implementing scalable local and wide-area network solutions between multiple platforms and protocols (including IP and VoIP).</li><li>Responsible for monitoring and performance of enterprise platforms.</li><li>Oversees/troubleshoots voice issues and coordinates installation efforts with appropriate vendors and internal teams.</li><li>Leveraging expertise and experience, the incumbent will develop solutions that best align with FHCC&rsquo;s voice network requirements, identifying cost-effective implementation and long-term support strategies.</li><li>Provide Tier 2 support of internal voice and data communication systems.</li><li>Comply with departmental processes, such as incident management, change management and problem management.</li><li>Monitor and report on voice systems usage, availability, and performance.</li><li>Lead telephony system evaluations.</li><li>Collaborate with other members of IT staff and end users.</li><li>Follow VoIP engineering best practices and adhere to existing policies and procedures.</li><li>Design rack and cabinet equipment layout for server rooms and other telecommunications rooms.</li><li>Report, manage and troubleshoot issues with appropriate vendor tech-support staff.</li><li>Perform advanced-to-expert level configuration, troubleshooting and problem mitigation on all voice equipment, including wireless and network security equipment.</li><li>Work effectively with vendors, contractors, and other staff to coordinate system installations and provide quality assurance oversight.</li><li>Identify and maintain tools/applications for network monitoring, control, and reporting.</li><li>Lead short and long-range capacity planning.</li><li>Lead design, planning, and implementation of voice and data network systems.</li><li>Track telecommunication equipment software/firmware levels/revisions and lead efforts to upgrade accordingly.</li><li>Lead the evaluation of functionality/feature sets needed for telecommunications and direct selection of the correct hardware/software accordingly.</li><li>Utilize project planning and management skills to act as lead on large projects.</li><li>Perform in-depth telecommunications analysis, and provide evaluation, determination, and direction.</li><li>Provide advanced telecommunications/VoIP designs, including diagrams and documentation.</li><li>Provide guidance, direction, mentorship, and training to lower-level staff.</li><li>Perform 24/7 on-call support on a rotating basis and after-hours/weekend work for planned maintenance as required</li></ul>Pay: $85.00 - $90.00 per hourApplication Question(s):<ul><li>How many years you have experience with Voice Operations and/or Voice Engineering?</li><li>How many years you have experience with telecommunication?</li><li>Do you have experience with Cisco IPT solutions with Cisco Unified Call Manager (CUCM) clusters, Cisco Unity/Unity Connection Voicemail (CUC), Cisco IM &amp; Presence (CIMP), and voice gateways?</li></ul>Work Location: On the road

VoIP Engineer IV (Exp - 15+ years)

ALASKA AIRLINES PILOTS CHARITABLE FUND

<div>
 
 Company
 
 Alaska Airlines
 
 
 
 The Team
 
 
 
 Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you&rsquo;ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
 
 
 
 Role Summary
 
 
 
 The role of the Customer Service Agent is to create an airline that people love. This is accomplished by engaging guests with care and creating remarkable experiences while assisting with travel needs. As a member of the customer service team at Alaska Airlines, you will respond to guest inquiries and perform various tasks in the lobby check-in, gate, and baggage areas. This is an individual contributor role and a union represented position.
 
 
 
 Key Duties
 
 
 
 <ul>
 <li>
 Greet and assist guests with travel needs (e.g., answering questions, checking-in guests, boarding flights) in a fast-paced environment.
 </li>
 <li>
 Perform iPad, computer, and paperwork tasks.
 </li>
 <li>
 Perform boarding and gate duties (e.g., drive jetbridge for loading and unloading, make gate announcements, assign seats, rebook guests that miss flights, and assist guests with disabilities including pushing wheelchairs).
 </li>
 <li>
 Assist and de-escalate upset guests to provide a positive travel experience.
 </li>
 <li>
 Assist guests whose bags are missing or damaged (e.g., take baggage claims, provide options for repair or replacement, and help locate missing bags).
 </li>
 <li>
 At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
 
 
 </li>
 </ul>
 
 Additional Details
 
 
 
 Must have an Enhanced ID/Driver's license or valid Passport at time of hire.
 
 
 Our tattoo policy for this role is the following: No visible tattoos on face, front of neck, or chest. One tattoo the size of a quarter or smaller allowed per hand. Tattoos in other areas cannot be larger than a credit card or offensive. Employees can have one tattoo per arm/leg/foot/back of neck/behind each ear. Tattoos on the back of neck and behind the ears are only permitted if they&rsquo;re not visible when looking directly at a person. Tattoos may only be covered with a uniform piece or approved jewelry/watch (covering with makeup is not allowed).
 
 
 
 Day in the Life
 
 
 
 To tell you more about the role, challenges, and rewards of being an Alaska Customer Service Agent here are some of our incredible Alaska employees. Click the play button on the video below to get started.
 
 
 If you are unable to view the video, click this link:https://alaskahorizoncareers.com/ascsa.
 
 Job-Specific Experience, Education &amp; Skills
 
 
 
 
 Required
 
 
 
 <ul>
 <li>
 A minimum of 6 months of customer service or community service experience.
 </li>
 <li>
 Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening).
 </li>
 <li>
 Must be able to approach guests as they walk through the door with a smile and greeting.
 </li>
 <li>
 Typing speed of at least 25 WPM.
 </li>
 <li>
 Ability to consistently lift 50 lbs.
 </li>
 <li>
 Must be able to push/pull 50 lbs.
 </li>
 <li>
 Must be able to bend, stoop, squat, reach, and grasp.
 </li>
 <li>
 Flexibility to work varied shifts at any time in 24-hour period (e.g., weekends, holidays).
 </li>
 <li>
 Ability to participate in paid training for eight (8) consecutive days.
 </li>
 <li>
 Ability to learn and use an iPad and computerized check-in system.
 </li>
 <li>
 Ability to adapt to performing work according to set procedures.
 </li>
 <li>
 Ability to anticipate needs of others in a fast-paced environment.
 </li>
 <li>
 Ability to be flexible and able to adapt to change in a fast-paced work environment.
 </li>
 <li>
 Ability to work with large diverse groups of people.
 </li>
 <li>
 Must have an Enhanced ID/Driver's license (REAL ID), or valid Passport, or be able to supply compliant document(s) to obtain a SIDA badge through the Port of Seattle at time of hire.
 </li>
 <li>
 Ability to communicate in English.
 </li>
 <li>
 High school diploma or equivalent.
 </li>
 <li>
 Minimum age of 18.
 </li>
 <li>
 Must be authorized to work in the U.S.
 
 
 </li>
 </ul>
 
 Job-Specific Leadership Expectations
 
 
 
 Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
 
 
 
 Starting Rate
 
 
 
 USD $20.58/Hr.
 
 
 
 Total Rewards
 
 
 
 
 Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
 
 
 
 <ul>
 <li>
 Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines &amp; Horizon Air
 </li>
 <li>
 Comprehensive well-being programs including medical, dental and vision benefits
 </li>
 <li>
 Generous 401k match program
 </li>
 <li>
 Annual bonus plans
 </li>
 <li>
 Generous holiday and paid time off
 
 
 </li>
 </ul>
 For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.
 
 
 
 Airport SIDA Badge Requirements
 
 
 
 Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
 
 
 
 Regulatory Information
 
 
 
 
 Equal Employment Opportunity Policy Statement
 
 
 
 It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
 
 
 We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
 
 
 We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (&ldquo;Section 503&rdquo;) and the Vietnam Era Veteran&rsquo;s Readjustment Assistance Act of 1974 (&ldquo;VEVRAA&rdquo;). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
 
 
 
 To Implement This Policy, We Will
 
 
 
 <ul>
 <li>
 Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
 </li>
 <li>
 Ensure that employment decisions are based only on valid job requirements; and
 </li>
 <li>
 Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
 
 
 </li>
 </ul>
 Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
 
 
 
 Government Contractor &amp; Department of Transportation (DOT) Regulations
 
 
 
 Alaska Airlines, Hawaiian Airlines &amp; Horizon Air are regulated by the Department of Transportation (DOT &ndash; regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.
 
 
 
 Apply by 7:00 PM Pacific Time on
 
 
 
 8/4/2026
 
 
 
 FLSA Status
 
 Non-Exempt
 
 
 
 Employment Type
 
 Full-Time
 
 
 
 Regular/Temporary
 
 Regular
 
 
 
 Location
 
 Seattle - Airport
 
 
 Software Powered by ICIMS
 
 
 
 Job Locations
 
 
 USA-WA-Seattle
 
 
 
 
 Requisition ID
 
 
 2026-20147
 
 
 
 
 Category
 
 
 Airports &amp; Warehouse
 
 
 
 Apply Now
</div>

Customer Service Agent - SEA

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