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field support engineer ii

Synoptek

<div>Overview:
<div>
Synoptek</div><div>
We think globally, act locally. As a Managed Services Provider, Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum we are seeking to add talent to our team. When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, results growth, and clarity.</div><div></div><div> 
Field Support Engineer II</div><div>
This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning.</div><div></div><div> 
The Field Support Engineer II is responsible for providing onsite support to Synoptek clients, whether scheduled or on demand. The Field Support Engineer is often considered the &lsquo;face&rsquo; of Synoptek and is expected to build strong, trusted relationships with their assigned clients. Every Engineer is measured on completed tickets, resolution met, CSAT (customer satisfaction) and ticket utilization set forth by their direct manager.</div><div> 
</div><div>Duties and Responsibilities</div><ul><li>
Triage and assign tickets to the appropriate resource</li><li>
Actively listening to and engage with clients</li><li>
Use advanced analytics including backup remediation, root cause analysis for infrastructure related outages, deploying patches and remediating alerts related to patches and more</li><li>
Retrieve passwords from password tool</li><li>
Ensure compliance with Synoptek&rsquo;s document security standards and policies</li><li>
Ensure compliance with the company&rsquo;s code of business ethics, standards, and policies</li><li>
Remain quality conscious via phone and email with both technical and non-technical customers</li><li>
Use analytics including backup remediation, root cause analysis for infrastructure related outages, deploying patches and remediating alerts related to patches and more</li><li>
Evaluate the issue to determine the problem and identify the source and possible solutions using critical thinking skills</li><li>
Draw connections between various aspects of a problem, and propose viable solutions that have been tested</li><li>
Navigate between the amount of time spent on a ticket determining plan of action and escalating the issue to provide excellent customer service</li><li>
After solving an issue, review the troubleshooting to achieve more efficiency in the future</li><li>
This job description is not designed to be a comprehensive list of the duties and responsibilities required of the employee in this position, as duties, responsibilities, and activities may change at any time with or without notice</li></ul><div>
Education</div><ul><li>
High School Diploma or GED required</li><li>
Microsoft role-based certification, A+, Security+, Network+, ITIL Certification or ability to obtain within 6 months of employment</li></ul><div>
Experience</div><ul><li>
Customarily has at least 2 years of customer facing project management and client engagement experience</li><li>
Customarily has at least 2 years of technical experience</li><li>
Experience troubleshooting issues with Windows &amp; Mac Operating Systems, Microsoft Office Suite, remote access, MS terminal services, Citrix XenApp clients and VMware, preferred</li><li>
Experienced in deploying OS installation via scripted, unattended methods, Ghost, Sysprep, and other imaging methods, preferred</li><li>
Experience with Mac Operating Systems, Windows XP/Vista/7/10 and Windows 2003/2008/2012, Citrix XenApp server and client, Exchange 2003/2007/2010, Active Directory, Hardware Firewall/Router (Configuration, maintenance and troubleshooting) and/or VMware ESX 4/5/5.5, preferred</li></ul><div>
Skills/Attributes</div><ul><li>
Synoptek core DNA behaviors:<ul><li>
Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses</li><li>
OwnIT: Shows integrity, innovation, and accountability in completing daily assignments</li><li>
Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company&rsquo;s business goals</li><li>
Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment</li><li>
Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative</li></ul></li><li>
Ability to provide basic end user support in an enterprise environment</li></ul><div>
Working Conditions</div><div>
We live by the motto &lsquo;work hard, play hard&rsquo; and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results.</div><div></div><div> 
Work is performed at multiple client sites, which will likely involve commuting to different areas within the assigned region. May be subject to time constraints and tight deadlines. May require occasional travel.</div><div></div><div> 
EEO Statement</div><div>
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.</div></div>

Field Support Engineer II

Appleton Early Learning Center

Appleton Early Learning Center, located in Southwest Atlanta is seeking a Full-Time LEAD/CO-Teacher for our Toddler II Class. However, candidate must be willing and able to work with all children ages 12 months to 5 years. Candidates with Lead Teacher experience in a Toddler II class preferred. Candidate must be available between 8:00 a.m. and 5:30 p.m. Criminal background check is required. Candidate must have resided in the state of Georgia for the past 5 years.CDA or Early Learning Diploma required.Interested candidates may submit resume or apply in person at 680 Fairburn Rd. SW Atlanta, Ga 30331Job Type: Full-timePay: $14.00 - $16.00 per hourExpected hours: 40 per weekWork Location: In person

Toddler II Co-Lead Teacher

SageSure

<div>Overview:

If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we're hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Senior Liability Claims Adjuster. A qualified candidate can comfortably and independently handle high severity and complex losses from start to finish. Losses usually involve litigation. You'll be able to effectively communicate and negotiate across multiple parties, including customers, claimants, attorneys and experts. This is a desk-based adjusting position. If you're interested in joining our growing Claims team, we'd love to hear from you.

What you'd be doing:
<ul>
<li>Investigate and document claims involving liability exposures and litigation proceedings,</li>
<li>Conduct detailed policy/coverage reviews, take recorded statements, assign inspections, actively manage reserves, prepare or review damages and injuries, hire coverage and defense council, and negotiate settlements on high severity or complex losses.</li>
<li>Communicate claim updates and decisions verbally and in writing</li>
<li>Handle claims in compliance with all applicable regulations and internal processes</li>
<li>Provide technical expertise and serve as an SME for Claims-related projects</li>
<li>Act as a resource for less experienced staff</li>
<li>Support catastrophe response as needed, to include potential overtime</li>
<li>Any other duties needed to help drive our purpose and fulfill our values</li>
</ul>
We're looking for someone who has:
<ul>
<li>7+ years of property and/or liability claims experience</li>
<li>3+ years of homeowners or commercial liability &amp; litigation claim handling experience</li>
<li>Excellent written and verbal communication skills</li>
<li>Strong organizational abilities</li>
<li>Empathetic interpersonal skills</li>
<li>Highly effective investigation skills</li>
<li>Complete understanding of Section II of a homeowner's policy</li>
<li>Adjuster licensed in home state or holds a non-resident license if license not required; meets requirements for licensing in additional states as needed</li>
</ul>
Highly preferred candidates also have:
<ul>
<li>10+ years of multi-line claim handling experience</li>
<li>5+ years of commercial &amp; personal lines liability experience</li>
<li>Professional designations
</li><li>Licensing in several of the states we do business</li>
</ul>
About the Claims team at SageSure:

On SageSure's Claims team, you'll be doing more than investigating and resolving losses. From the ground up, you'll be pioneering a best-in-class claims handling approach that leverages transformative technology to support our customers, agents and employees. As a part of this customer-focused, process-oriented team you will be the face of SageSure, helping our policyholders through some of their most trying times. Whether you hold a formal leadership role or are a key team player, you'll coach, mentor and engage with those around you in ways that bring out the best in people and effect change.
You can easily distill complex processes in ways those outside the industry can understand and know the importance of aligning communication tools to customer preferences. You thrive on setting and exceeding expectations, and know building relationships, not completing transactions, is the heart of the insurance business.
<div>
About SageSure: 
 
Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed markets in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $1.9 billion of inforce premium and helps protect 640,000 policyholders. 
 
SageSure has more than 1000 employees working remotely or in-office across nine offices: Cheshire, Connecticut; Chicago, Illinois; Cincinnati, Ohio; Houston, Texas; Jersey City, New Jersey; Mountain View, California; Marlton, New Jersey; Tallahassee, Florida; and Seattle, Washington. 
 
SageSure offers generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more. 
 
SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work. 
 
Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.</div></div>

Senior Liability Claims Adjuster, Complex

The Coca-Cola Company

<div><div>Reporting to the Senior Director II, FP&amp;A and Resource Allocation, this is an essential partner to the marketing and brand teams within the North America Operating Unit (NAOU). This role is instrumental in supporting the financial management, planning, and analysis of brand performance and resource allocation. 
 
With a strong focus on accurate financial reporting, insightful forecasting, and compliance, you will manage the day-to-day financial processes for marketing investments across marketing initiatives.
You will also collaborate with cross-functional partners and help champion best practices in resource allocation, asset management, and FP&amp;A, supporting continuous improvement and strategic alignment with overall business goals.<h1 class="jobSectionHeader">
Primary Responsibilities:</h1><ul><li>
Develop budgets based on prior period budgets, revenue estimates, expense projections, and recent performance.</li><li>
Analyze variance from budget, identify issues/trends, and forecast annual results.</li><li>
Recommend and implement budgetary policies and procedures.</li><li>
Make improvements or recommended enhancements of processes, systems, or products to enhance performance.</li><li>
Communicate effectively within and outside of the organization, explaining facts, policies, practices, and procedures.</li><li>
Lead overall performance management and support business with relevant analytics and actionable insights.</li><li>
Drive engagement with senior leaders and LT to drive cross-functional alignment across multiple stakeholders.</li><li>
Lead financial evaluation and partner with the business team to structure commercials for all new deals or renewals, including Marketing Assets.</li><li>
Support the oversight of marketing asset investments, valuation, tracking, and negotiation.</li><li>
Support the Marketing Finance Innovation Team with special projects.</li><li>
Team Collaboration: Foster knowledge-sharing and skill development within the Marketing Finance team, supporting a culture of accountability and continuous learning.</li></ul><h1 class="jobSectionHeader">
Qualifications:</h1><ul><li>
Bachelor&rsquo;s degree in Finance, Accounting, Business, or related field; progress toward an advanced degree or certification is advantageous.</li><li>
Minimum of 5 years of progressive experience in finance, with at least 2 years in a relevant FP&amp;A, asset management, or marketing finance role.</li><li>
Demonstrated ability to develop budgets, forecasts, and financial models, preferably for marketing or brand investment portfolios.</li><li>
Working knowledge of marketing assets, creative production, intellectual property management, and associated financial processes.</li><li>
Strong analytical, problem-solving, and communication skills.</li><li>
High attention to detail, organization, and process discipline.</li><li>
Experience working in a large-scale or consumer products company preferred.</li><li>
Proficiency with financial systems (such as SAP, Oracle, or Hyperion) and Excel.</li></ul>
What We Can Do For You:<ul><li>
Career Development: The Coca-Cola Company offers a wide range of resources and programs to support your career development, including global learning programs and leadership development programs.</li><li>
Innovation &amp; Technology: The ability to work with an award-winning team that is on the cutting edge of innovation.</li><li>
Exposure to World Class Leaders: Availability to global finance leaders that will expand your network and exposure you to emerging technologies and techniques.</li></ul></div><div>
The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.</div> 
Pay Range:$103,000 - $119,000 
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered. 
 
Annual Incentive Reference Value Percentage:15 
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target. 
 
Long-term Incentive Reference Value Percentage: 
Long-term Incentive reference value is a market-based competitive value for your role.</div>

Manager, Marketing Investment Finance

US Department of Veterans Affairs

Nurse Implant Coordinator

The Home Depot

<div>Position Purpose:
As a Senior Operations Business Analyst in HDES, you will have a material impact on field and support operations with large scale, visible outcomes. Your goal is to understand and quantify drivers that map to the activities our associates perform to support our stores and supply chain facilities. In addition to developing these solutions, you will be creating comprehensive project plans that incorporate the strategies of The Home Depot and Home Depot Equipment Services.
How do we engineer a process to support the unique and many different maintenance needs of our stores? What processes does this team execute regularly that require streamlining and optimizing? These are the types of questions you&rsquo;ll be helping to answer through a combination of in-person studies and data analysis. This role will also see you partnering closely with a variety of cross-functional teams and help you gain the exposure needed to build a successful career at the Home Depot . 
This role offers high visibility to a variety of business partners. This, combined with scope of The Home Depot Enterprise, brings a very large career mobility element to the table as well, with the possibility to take your career in a number of different directions at The Home Depot. 
Key Responsibilities:<ul><li>
Lead Project Teams of Analysts and other associates</li><li>
Perform data gathering tasks, synthesis - develop solutions, project/strategy planning and data utilization</li><li>
Produce documents for teams and leadership to review and utilize. Deliver presentations to teams and executive leaders and sponsors</li><li>
Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge.</li><li>
Deliver presentations to teams and executive leaders and sponsors.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
Typically reports to Store Operations Process Manager or Store Operations Business Manager (or Sr. Managers)</li><li>
No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
A Master's Degree is preferred.</li><li>
(5 years of work experience is preferred)</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
3</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Experience leading high performing teams</li><li>
Consulting management and/or project management.</li><li>
Strong quantitative skills such as statistics and data analysis</li><li>
Problem solving</li><li>
Strong Operations, Retail and/or field knowledge</li></ul></div>

Sr. Analyst, Strategic Projects (Equipment Services)

<div>Position Purpose:
The Financial Services &amp; Payments Finance Manager is responsible for managing the FS&amp;P P&amp;L including cost of acceptance, private label credit card P&amp;L, and G&amp;A. The Finance Manager&rsquo;s responsibilities include: (i) P&amp;L forecasting and planning, (ii) preparing and presenting financial analysis to FS&amp;P leadership, (iii) preparing monthly and ad-hoc reporting, (iv) identifying trends and develop/implement strategies to achieve financial targets, and (v) reviewing and analyzing the performance of Home Depot&rsquo;s Private Label Credit Card portfolios. Additionally, the associate will manage the relationship with Global FP&amp;A and act as a liaison to Accounting. 
Key Responsibilities:<ul><li>
Strategic Analysis/Problem Solving - Works to fully understand business; identify and implement process and organizational improvements. Plans and ensures execution of department objectives. Participates in preparation of the annual budget, reviews monthly expenditures and ensures that budgetary goals are met. Reviews monthly metrics to ensure goals are met.</li><li>
Conduct financial planning for function and make appropriate recommendations.</li><li>
Leads, plans, and coordinates work teams in an efficient manner to effectively perform any financial function and activity; utilizes metrics to track performance and manage workload. Ensures operational processes and procedures are compliant and consist with established policies.</li><li>
Drive key functional financial metrics.</li><li>
Project Management- Develops and supports a strategic alliance with business partners. Participates in cross-functional activities focused on solving business issues and enhancing our competitive advantage. Facilitates cross-functional communication with other areas of the business including but not limited to Finance, Human Resources, Real Estate, Operations, and Information Systems.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
Typically reports to a Sr. Manager</li><li>
This position has direct reports.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel 5% to 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Experience in Planning (Budgeting), Forecasting, and Financial Analysis</li><li>
MBA preferred.</li><li>
5+ years of experience in Finance and/or Accounting.</li><li>
Private Label Credit or Bankcard portfolio analysis</li><li>
Working knowledge of SQL and Google BigQuery</li><li>
SAP/S4 HANA</li><li>
AI: Gemini and Copilot</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
5</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Knowledge of accounting principles and practices, analysis and reporting of financial data.</li><li>
Knowledge of business and mgmt. Principles involved in strategic planning and resource allocation.</li><li>
Project management skills; ability to prioritize and multi-task effectively.</li><li>
Judgement and decision-making skills; considering relative costs, benefits of potential actions.</li></ul></div>

Manager, Finance - Credit Services

Explore 154+ Field support engineer ii in Atlanta this March. Find roles across top companies and apply now to boost your career.