key account manager

office manager

sales manager

account manager

commercial manager

first assistant manager

TGP International

<div>POSITION OVERVIEW: 
The Assistant Manager supports the Venue Manager in overseeing the daily operations of the dining hall,
ensuring that front-of-house operations run efficiently and that high standards of guest service, cleanliness,
and operational performance are consistently maintained.
The Assistant Manager directly supervises the Floor Supervisors and front-of-house operational teams,
ensuring smooth service flow and coordination during operating hours. The role plays a key operational
leadership function on the floor and is responsible for staff scheduling, team coordination, and maintaining
service standards across the venue. 
 
CORE RESPONSIBILITIES 
1. Front-of-House Operations Management<ul><li>Support the Venue Manager in overseeing the daily operations of the dining hall floor.</li><li>Ensure that service standards, operational procedures, and cleanliness standards are consistently</li></ul>
maintained.<ul><li>Supervise the daily activities of the Floor Supervisors and front-of-house teams.</li><li>Monitor service flow and ensure smooth coordination between teams during operating hours.</li><li>Assist in resolving operational issues that may arise during service.</li></ul>
2. Team Supervision &amp; Staff Coordination<ul><li>Provide leadership and guidance to Floor Supervisors and front-of-house team members.</li><li>Ensure staff perform their duties in accordance with company policies and service standards.</li><li>Support staff development through coaching, guidance, and operational feedback.</li><li>Ensure team members maintain professional appearance and service etiquette.</li></ul>
3. Staff Scheduling &amp; Workforce Planning<ul><li>Prepare and manage staff schedules for the front-of-house team, ensuring adequate operational</li></ul>
coverage.<ul><li>Coordinate with the Venue Manager and supervisors to ensure efficient staff allocation across</li></ul>
shifts.<ul><li>Monitor staffing levels to ensure operational efficiency and avoid overstaffing or understaffing.</li><li>Adjust schedules when required to accommodate operational needs, leave requests, or peak</li></ul>
service periods.
4. Guest Service &amp; Experience<ul><li>Ensure guests receive high levels of service and hospitality throughout their visit.</li><li>Support the team in addressing guest inquiries, requests, or complaints in a professional manner.</li><li>Monitor guest interactions and ensure service standards are maintained across the venue.</li></ul>
5. Operational Coordination<ul><li>Work closely with the Venue Manager, Floor Supervisors, and Reception team to ensure smooth</li></ul>
venue operations.<ul><li>Communicate operational updates, service issues, and guest feedback to management.</li><li>Assist in coordinating daily operational briefings and service preparations.</li></ul>
6. Health, Safety &amp; Compliance<ul><li>Ensure compliance with health, safety, and hygiene standards across front-of-house operations.</li><li>Support the implementation of safety procedures and operational guidelines.</li><li>Ensure that staff follow company policies and operational procedures.</li></ul> 
Requirements 
Experience &amp; Education
&ndash; Minimum 4&ndash;6 years of experience in hospitality or food and beverage operations
&ndash; At least 2 years of experience in a supervisory or leadership role
&ndash; Experience in high-volume dining venues, restaurants, or food halls is preferred
Market &amp; Industry Knowledge
&ndash; Good understanding of operational flow and service standards in hospitality environments
Technical &amp; Professional Skills
&ndash; Excellent communication and interpersonal skills
&ndash; Strong organizational and scheduling abilities
&ndash; Ability to manage operations in a fast-paced hospitality environment
&ndash; Good problem-solving and decision-making skills
&ndash; Fluent communication in English is required
&ndash; Knowledge of Arabic is considered an advantage
Leadership &amp; Personal Attributes
&ndash; Strong leadership and team supervision abilities
&ndash; Professional and confident leadership presence
&ndash; Strong attention to detail and commitment to service standards
&ndash; Ability to motivate teams and support operational excellence
&ndash; Ability to work effectively under pressure during busy service periods
Note: This job description reflects key duties and responsibilities of the position and is not to be
interpreted as exhaustive.</div>

Assistant Manager

Red Sea Global

<div>
 
 
 Be the change. Join the world&rsquo;s most visionary developer.
 
 
 
 
 
 
 Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.
 
 
 
 
 
 We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.
 
 
 
 
 
 
 Join RSG and be part of the positive change for Saudi Arabia and the world.
 
 
 
 
 
 
 
 Job Purpose:
 
 
 <ul>
 <li>
 Supervise the delivery and operation of data engineering pipelines and platforms by coordinating implementation activities, enforcing data quality and compliance requirements, and ensuring reliable, secure, and timely data availability for analytics and AI use cases.
 </li>
 </ul>
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Supervise the development, execution, and maintenance of data pipelines to ensure consistent ingestion, transformation, and delivery of data in line with approved technical designs and operational requirements.
 </li>
 <li>
 Control compliance with data protection, privacy, and governance requirements by ensuring PDPL-aligned data handling, access controls, logging, and documentation across data engineering activities.
 </li>
 <li>
 Review data pipeline performance, stability, and data integrity, coordinating corrective actions for failures, delays, or quality issues with engineering and platform teams.
 </li>
 <li>
 Optimize data processing workflows, scheduling logic, and storage configurations to improve performance, availability, and cost efficiency within approved cloud environments.
 </li>
 <li>
 Coordinate with data science, analytics, and business teams to translate data requirements into executable pipelines and curated datasets aligned with agreed specifications and service expectations.
 </li>
 <li>
 Plan and oversee implementation of data quality checks, validation rules, and monitoring mechanisms to ensure engineered datasets meet usability and consistency standards.
 </li>
 <li>
 Participate in deployment and operational support of cloud-based data platforms, orchestration tools, and automation frameworks in accordance with approved architectures.
 </li>
 <li>
 Review infrastructure-as-code scripts and deployment pipelines to ensure controlled releases, environment consistency, and minimal disruption to data services.
 </li>
 <li>
 Assist in incident response activities by supporting root-cause analysis, remediation planning, and documentation for data pipeline and platform issues.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 
 Academic Qualifications:
 
 Bachelor&rsquo;s degree in computer science, Data Engineering, or Information Systems, or a related field.
 </li>
 <li>
 
 Years of Experience:
 
 6 years of relevant experience.
 </li>
 <li>
 
 Other Requirements:
 
 AWS Certified Data Analytics, Microsoft Azure Data Engineer Associate, or Google Professional Data Engineer is preferred.
 </li>
 </ul>
 
 
 
 
 
 For more information about Red Sea Global, visit:
 
 
 
 🌐 Website: https://www.redseaglobal.com/en
 
 
 🔗 LinkedIn: https://www.linkedin.com/company/red-sea-global/
 
 
 ▶️YouTube: https://www.youtube.com/channel/UCMo1fSbA3iOhvvC8OP0IYNA
 
 
 🐦 Twitter: @TheRedSeaGlobal
 
</div>

Assistant Manager – Data Engineering

<div>POSITION OVERVIEW: 
The Reception Manager is responsible for overseeing all reception and guest welcoming operations within the
dining hall, ensuring a professional, welcoming, and efficient first point of contact for guests. Reporting into the
Operations Manager while working closely with the Venue Manager and in conjunction with Assistant managers.
The role manages the reception team, including the Head Hostess and Hostesses / Receptionists, ensuring that
service standards, guest engagement, and operational procedures are consistently maintained.
The Reception Manager plays a key role in enhancing the overall guest experience by supervising reception
operations, coordinating guest flow, and ensuring accurate communication of the dining hall&rsquo;s offerings and
events. While primarily a managerial role, the Reception Manager will also support and cover reception shifts
when required to maintain operational coverage. 
CORE RESPONSIBILITIES: 
 
1. Reception Operations Management<ul><li>Oversee the daily operations of the reception and guest welcome area within the dining hall.</li><li>Ensure guests are welcomed in a professional, friendly, and efficient manner.</li><li>Maintain high standards of guest service and ensure reception procedures are consistently followed.</li><li>Monitor guest flow and coordinate with floor teams to ensure smooth operations during peak periods.</li><li>Ensure reception areas remain organized, welcoming, and professionally presented.</li></ul>
2. Team Leadership &amp; Supervision<ul><li>Manage and supervise the Head Hostess and Hostess / Receptionist team.</li><li>Develop staff schedules and ensure adequate reception coverage throughout operating hours.</li><li>Provide coaching, guidance, and support to ensure high standards of guest service.</li><li>Monitor staff performance and provide feedback to support continuous development.</li><li>Ensure team members maintain professional appearance and service etiquette.</li></ul>
3. Guest Experience Management<ul><li>Ensure all guests receive prompt assistance, accurate information, and a positive first impression of the</li></ul>
venue.<ul><li>Support the team in resolving guest inquiries, requests, or complaints in a professional manner.</li><li>Promote the dining hall concept, vendors, and ongoing events to guests.</li><li>Monitor guest feedback and identify opportunities to enhance the overall guest experience.</li></ul>
4. Operational Support &amp; Shift Coverage<ul><li>Support reception operations by covering reception shifts when required to maintain operational</li></ul>
coverage.<ul><li>Assist the reception team during busy service periods or high guest traffic.</li><li>Ensure service continuity in case of staff absence or operational needs.</li></ul>
5. Communication &amp; Reporting<ul><li>Maintain regular communication with the Operations Manager regarding guest experience, operational</li></ul>
issues, and service improvements.<ul><li>Report guest feedback, operational updates, and service observations to management.</li><li>Coordinate with floor supervisors and operational teams to ensure smooth guest service across the</li></ul>
venue. 
Requirements 
Experience &amp; Education
&ndash; Minimum 8 years of experience in hospitality, guest relations, or reception operations
&ndash; At least 5 years of experience in a supervisory or managerial role
&ndash; Experience in restaurants, hotels, food halls, or large hospitality venues is preferred
Market &amp; Industry Knowledge
&ndash; Excellent customer service and guest relations skills
&ndash; Ability to manage guest flow and reception operations in a high-volume environment
Technical &amp; Professional Skills
&ndash; Strong communication and interpersonal skills
&ndash; Good organizational and problem-solving skills
&ndash; Fluent communication in English is required
&ndash; Knowledge of Arabic is considered an advantage
Leadership &amp; Personal Attributes
&ndash; Strong leadership and team management abilities
&ndash; Professional, confident, and approachable personality
&ndash; Strong leadership presence with the ability to guide and support teams
&ndash; Customer-focused with strong attention to guest satisfaction
&ndash; Ability to remain calm and effective during busy service periods
Note: This job description reflects key duties and responsibilities of the position and is not to be
interpreted as exhaustive.
Acknowledgement.</div>

Reception Manager

Mott MacDonald

<div><div><div><div><div><div><div>Location</div>
<div>Riyadh, Saudi Arabia</div>
</div><div><div>Country</div>
<div>Saudi Arabia</div>
</div><div><div>Contract type</div>
<div>Permanent</div>
</div><div><div>Work pattern</div>
<div>Full Time</div>
</div><div><div>Market</div>
<div>Various</div>
</div><div><div>Discipline</div>
<div>Administration</div>
</div><div><div>Job ref</div>
<div>14050</div>
</div><div><div>Recruiter contact</div>
<div>Salem alnahdi</div>
</div></div><div>
</div></div></div></div><div><div><div><div><div><h3 class="jobSectionHeader">About the role</h3>
Mott MacDonald is a global engineering, management, and development consultancy committed to delivering impactful work that shapes the future. 
We are a team of over 20,000 experts working across the world in more than 50 countries. 
We are proud to be part of an ever-changing global industry, delivering transformative work that&rsquo;s defining our future. It&rsquo;s our people who power that performance. As an employee-owned business, we invest in creating a space for everyone to feel safe and valued and empowered with the right tools and support. 
Whether you want to pursue excellence in your specialism or broaden your experience with flexible roles across our business, you&rsquo;ll be connected to a community of global experts championing you to be your best. Join us and shape your story with Mott MacDonald, where everyone has the opportunity to be brilliant.
We are seeking a professional and service‑driven Front Office Receptionist to be the welcoming face of our Riyadh office. This role is critical in creating a positive first impression for visitors, clients and colleagues, while ensuring the smooth, secure and efficient operation of all reception and front‑of‑house services. 
As the first point of contact for the business, you will represent Mott MacDonald&rsquo;s values, professionalism and commitment to excellence. You will take ownership of reception services in Riyadh, working closely with the KSA Administration and WIN teams, and forming part of the MME Central Services Administration Team, reporting to the Office Facilities Manager &ndash; KSA. 
This is a role for someone who takes pride in delivering a first‑class experience, builds strong working relationships and thrives in a collaborative, fast‑paced professional environment. 
Key responsibilities but not limited to:
You will be responsible for delivering a comprehensive front‑of‑house and administrative service, including but not limited to: 
Reception and visitor experience<ul><li>
Managing the front reception desk and providing a professional, welcoming and efficient service to all visitors and callers</li><li>
Greeting, welcoming and announcing visitors, ensuring a consistently positive and professional first impression</li><li>
Acting as the first point of contact for incoming calls, screening and directing calls appropriately and providing basic information where required</li><li>
Ensuring all visitors receive a verbal safety briefing covering office safety and emergency procedures</li><li>
Maintaining office security by following company procedures, managing visitor logs and issuing visitor access badges</li></ul> 
Facilities and office environment<ul><li>
Ensuring the reception area, lobby and meeting/conference rooms are clean, safe and presentable at all times</li><li>
Proactively identifying and addressing any issues that may affect safety, comfort or presentation, coordinating with the Office Assistant or escalating to the Assistant Office Services Manager as appropriate</li><li>
Booking meeting and conference rooms and arranging catering and refreshments as required</li></ul> 
Administrative and operational support<ul><li>
Managing incoming and outgoing mail, courier services and deliveries</li><li>
Coordinating hotel bookings in Riyadh for visiting staff and managers, including liaising with hotel representatives and conducting hotel inspections</li><li>
Managing the driver schedule, allocating journeys and maintaining accurate daily journey logs</li><li>
Preparing Local Purchase Orders (LPOs) for office goods and services, including stationery, cleaning and pantry supplies, in line with preferred suppliers</li></ul> 
Business support and coordination<ul><li>
Providing administrative support to the Riyadh administration team, including CV formatting and timesheet‑related tasks</li><li>
Managing and updating office Compass pages</li><li>
Monitoring the KSA administration email inbox and distributing correspondence to relevant stakeholders</li><li>
Downloading Requests for Proposals (RFPs) and related documentation from client portals</li><li>
Uploading Mott MacDonald technical and financial proposals to client portals</li><li>
Drafting professional correspondence and letters</li><li>
Formatting Word documents and PowerPoint presentations in line with Mott MacDonald brand and quality standards</li></ul> 
General<ul><li>
Supporting ad‑hoc tasks, initiatives and projects as required to support the wider business</li></ul><h3 class="jobSectionHeader">
</h3><h3 class="jobSectionHeader">
Candidate specification</h3>
We are looking for someone who brings professionalism, attention to detail and a strong service mindset. The ideal candidate will demonstrate:<ul><li>
Diploma level education or equivalent</li><li>
Proven experience in a similar front‑office, reception or administrative role within a professional environment</li><li>
Excellent written and spoken English communication skills</li><li>
Strong interpersonal skills with the ability to build effective working relationships at all levels</li><li>
High levels of organisation, forward planning and time management, with the ability to prioritise a varied workload</li><li>
Excellent attention to detail and accuracy</li><li>
Ability to multitask and work calmly under pressure</li><li>
Proactive, resourceful and able to resolve issues independently</li><li>
Confidence to work on own initiative with minimal supervision</li><li>
Strong customer focus and commitment to service excellence</li><li>
Proficiency in Microsoft Word, Excel, PowerPoint and Outlook</li><li>
Experience using InDesign is highly desirable</li><li>
Professional appearance and conduct</li><li>
Enthusiastic, conscientious and reliable with a strong work ethic</li><li>
Positive, flexible and collaborative approach with a &ldquo;can‑do&rdquo; attitude</li><li>
Verbal ability in Arabic or additional languages is an advantage</li></ul><h3 class="jobSectionHeader">
</h3><h3 class="jobSectionHeader">
Why join Mott MacDonald?</h3>
We are an employee‑owned business where people are at the heart of everything we do. We offer:<ul><li>
A supportive, inclusive and collaborative working culture</li><li>
Opportunities to grow, learn and develop your career</li><li>
The chance to contribute to projects that make a meaningful difference to society</li></ul>
At Mott MacDonald, you will be valued for who you are, supported to perform at your best and encouraged to shape your own career journey. #LI-SA2
Our Purpose 
At Mott MacDonald, our purpose is to improve society by considering social outcomes in everything we do; relentlessly focusing on excellence and digital innovation, transforming our clients&rsquo; businesses, our communities and employee opportunities. 
 
Equality, Diversity and Inclusion 
Equality, diversity and inclusion (EDI) is at the heart of our organisation. We are an equal opportunity employer and do not discriminate, rather take positive steps towards creating a diverse and inclusive working environment. 
 
Flexible Working 
At Mott MacDonald, we support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage. 
 
We can offer:<ul><li>
90 calendar days&rsquo; paid maternity leave</li><li>
Competitive annual leave</li><li>
An annual professional institution subscription</li><li>
Annual company performance bonus scheme &ndash; Subject to company performance</li></ul></div></div></div></div></div></div>

Front Office Receptionist

<div>POSITION OVERVIEW: 
The Head Hostess is responsible for overseeing the daily operations of the reception and guest welcome area
within the dining hall. The role ensures that all guests receive a warm and professional welcome, while
maintaining high standards of guest service and efficient guest flow.
The Head Hostess supervises and guides the team of Hostesses / Receptionists, ensuring they deliver consistent
service and accurate information to guests. The role supports the Reception Manager in coordinating
reception operations, communication with the Assistant Managers &amp; Supervisors across both floors and assumes
responsibility for reception activities in the manager&rsquo;s absence. 
 
CORE RESPONSIBILITIES: 
 
1. Reception &amp; Guest Experience<ul><li>Ensure guests are welcomed in a friendly, professional, and hospitable manner upon arrival.</li><li>Maintain a visible presence at the reception area to support guest interactions and service standards.</li><li>Provide guidance and information to guests regarding the dining hall concept, available vendors,</li></ul>
services, and events.<ul><li>Ensure guests receive prompt assistance and a positive first impression of the venue.</li><li>Handle guest inquiries, requests, and concerns professionally, escalating issues to management when</li></ul>
required.
2. Hostess Team Supervision<ul><li>Supervise and guide the Hostess / Receptionist team during daily operations.</li><li>Ensure hostesses maintain a professional appearance and follow established service standards.</li><li>Provide support, direction, and coaching to team members to maintain excellent guest service.</li><li>Coordinate hostess duties to ensure proper coverage of reception and guest assistance areas.</li></ul>
3. Reception Operations Management<ul><li>Assist the Reception Manager in organizing daily reception operations and ensuring smooth guest flow.</li><li>Monitor the reception desk and ensure all guest-related processes are handled efficiently.</li><li>Ensure reception areas remain organized, presentable, and welcoming at all times.</li><li>Coordinate with floor staff and management to ensure guests receive the appropriate level of service.</li></ul>
4. Acting Reception Manager (When required)<ul><li>Assume responsibility for reception operations in the absence of the Reception Manager.</li><li>Ensure all reception procedures, guest handling standards, and operational protocols are followed.</li><li>Provide guidance and decision-making support to the hostess team when required.</li><li>Report operational updates or guest feedback to management.</li></ul>
5. Guest Feedback &amp; Communication<ul><li>Encourage guests to provide feedback regarding their dining experience.</li><li>Communicate guest feedback, suggestions, and service improvements to the Reception Manager and</li></ul>
management team.<ul><li>Support the continuous improvement of guest service standards.</li></ul> 
Requirements 
Experience &amp; Education
&ndash; Minimum 3&ndash;5 years of experience in hospitality, guest relations, or reception roles
&ndash; Previous experience in a supervisory or team leader role is preferred
&ndash; Experience in restaurants, hotels, or large dining venues is considered an advantage
Market &amp; Industry Knowledge
&ndash; Strong guest relations and customer service skills
&ndash; Excellent attention to guest experience and service quality
Technical &amp; Professional Skills
&ndash; Excellent communication and interpersonal abilities
&ndash; Leadership and team coordination skills
&ndash; Ability to manage multiple guest interactions in a fast-paced environment
&ndash; Strong organizational and problem-solving skills
&ndash; Fluent communication in English is required
&ndash; Knowledge of Arabic is considered an advantage
Leadership &amp; Personal Attributes
&ndash; Friendly, professional, and approachable personality
&ndash; Strong leadership and team support mindset
&ndash; Ability to remain calm and professional during busy service periods
Note: This job description reflects key duties and responsibilities of the position and is not to be
interpreted as exhaustive.
Acknowledgement.</div>

Head Hostess

<div>POSITION OVERVIEW: 
The Venue Manager is responsible for overseeing the daily operations of the dining hall, ensuring efficient
coordination across operational teams and maintaining high standards of service, cleanliness, safety, and guest
satisfaction.
The role supervises Assistant Managers and Floor Supervisors, ensuring that operational procedures, service
standards, and operational targets are consistently achieved. The Venue Manager works closely with
the Reception Manager, supporting coordination between both floor operations and reception activities.
In the absence of the Operations Manager, the Venue Manager assumes responsibility for overseeing the
venue and ensuring that all operational standards and procedures are maintained. 
 
CORE RESPONSIBILITIES
1. Venue Operations Management<ul><li>Oversee the daily operations of the dining hall, ensuring smooth service and efficient coordination</li></ul>
between teams and floors.<ul><li>Ensure operational standards, procedures, and service guidelines are consistently implemented across</li></ul>
the venue.<ul><li>Monitor operational performance to ensure efficient service delivery and high guest satisfaction.</li><li>Coordinate with Assistant Managers and Supervisors to ensure operational readiness throughout</li></ul>
service periods.<ul><li>Ensure the venue maintains high standards of cleanliness, safety, and organization.</li></ul>
2. Team Leadership &amp; Supervision<ul><li>Supervise and support Assistant Managers and operational Supervisors.</li><li>Provide leadership and guidance to ensure teams operate effectively and meet service standards.</li><li>Support recruitment, onboarding, and training of operational staff when required.</li><li>Monitor staff performance and provide feedback to Assistant Managers and Supervisors.</li><li>Conduct regular operational meetings to ensure alignment across teams.</li></ul>
3. Operational Coordination<ul><li>Work closely with the Reception Manager to ensure smooth coordination between reception and floor</li></ul>
operations.<ul><li>Support reception operations when required to maintain guest service continuity.</li><li>Coordinate operational activities across departments to maintain efficient service flow.</li><li>Address operational challenges and implement solutions to ensure smooth daily operations.</li></ul>
4. Guest Experience &amp; Service Quality<ul><li>Monitor guest experience across the venue and ensure service standards are consistently maintained.</li><li>Support operational teams in resolving guest concerns or service issues professionally.</li><li>Identify opportunities to improve operational efficiency and guest satisfaction.</li><li>Ensure teams maintain a professional and service-oriented approach.</li></ul>
5. Operational Performance &amp; Cost Awareness<ul><li>Support the Operations Manager in monitoring operational efficiency and cost control.</li><li>Ensure staffing levels and operational resources are utilized effectively.</li><li>Assist in maintaining operational performance in line with business targets.</li></ul>
6. Health, Safety &amp; Compliance<ul><li>Ensure compliance with health, safety, hygiene, and operational regulations across the venue.</li><li>Support the implementation of safety policies and ensure operational teams follow safety procedures.</li><li>Monitor the venue environment to ensure a safe and well-maintained facility for guests and</li></ul>
employees.
7. Acting Operations Manager (When required)<ul><li>Assume responsibility for venue operations in the absence of the Operations Manager.</li><li>Ensure all operational procedures, service standards, and company policies are followed.</li><li>Provide leadership and direction to Assistant Managers and Supervisors during operational shifts.</li><li>Report operational updates and issues to senior management when required.</li></ul> 
Requirements 
Experience &amp; Education
&ndash; Minimum 6&ndash;8 years of experience in hospitality or food and beverage operations
&ndash; At least 3 years of experience in a supervisory or managerial role
&ndash; Experience in high-volume restaurants, hospitality venues, or food halls is preferred
Market &amp; Industry Knowledge
&ndash; Good understanding of staffing, operational efficiency, and service delivery
Technical &amp; Professional Skills
&ndash; Excellent communication and interpersonal skills
&ndash; Strong organizational and operational coordination skills
&ndash; Ability to manage multiple operational priorities in a fast-paced hospitality environment
&ndash; Fluent communication in English is required
&ndash; Knowledge of Arabic is considered an advantage
Leadership &amp; Personal Attributes
&ndash; Strong leadership and team management abilities
&ndash; Professional and confident leadership presence
&ndash; Strong problem-solving and decision-making skills
&ndash; Ability to motivate teams and maintain high service standards
&ndash; Strong attention to detail and commitment to operational excellence
&ndash; Ability to remain effective under pressure in busy service environments
Note: This job description reflects key duties and responsibilities of the position and is not to be
interpreted as exhaustive.</div>

Venue Manager

A. Lange & Söhne

<div>
 
 About A. Lange &amp; S&ouml;hne
 
 
 
 
 Since the legend's reincarnation in 1994, A. Lange &amp; S&ouml;hne has been one of the most respected
 
 and successful watch brands in the luxury sector. Our whole aim is to continue our tradition with new, outstanding products, very much in keeping with Lange's claim: State-of-the-art tradition. What we expect from our watches, we expect from us: Never stand still.
 
 
 
 PURPOSE
 
 
 
 As an Ambassador of A. Lange &amp; S&ouml;hne inside and outside the boutique, the mission of the Senior Watch Advisor is to provide an excellent customer experience. Working within a professional and exciting team, the purpose of the job is to attain desired results through creative and effective use of resources and retail and CRM tools (iCM), prepare monthly action plans to achieve sales targets in order to meet or exceed personal monthly sales objective, while managing all steps of the sales process and offer an exclusive customer service in line with brand guidelines.
 
 
 
 Key Responsibilities
 
 
 
 
 
 SALES
 
 
 
 
 <ul>
 <li>
 Meet personal budgets in accordance with brand retail strategy (compliance with group procedures, legal, fiscal, and customs regulations).
 </li>
 <li>
 Maximize profit whist controlling &amp; minimizing costs (discount, general expenses, third party commissions).
 </li>
 <li>
 Regularly analyze and question missed confirmed sales with Assistant/Boutique Manager, to further refine future sales projections.
 </li>
 <li>
 Organize private viewing with potential VIPs in your region.
 </li>
 <li>
 Discuss business opportunities/Action Plans of potential prospects with Assistant/Boutique Manager.
 </li>
 <li>
 Act as a reference in terms of building action plans to achieve personal targets.
 
 
 </li>
 </ul>
 
 
 BRAND AMBASSADORSHIP
 
 
 
 
 <ul>
 <li>
 Ensure Excellency within and outside of the boutique.
 </li>
 <li>
 Ensure maximum client welcoming, handling, and servicing.
 </li>
 <li>
 Keep learning about the products and brand and become a reference person for the Maison.
 </li>
 <li>
 Demonstrate brand ambassadorial skills, at any given time, with clients, Top VIPs &amp; any third party.
 </li>
 <li>
 Responsible for overall appearance and maintenance of the boutique in accordance to brand guidelines and concept.
 </li>
 <li>
 Assist in timely boutique implementation and control of any new Visual Merchandizing concepts.
 
 
 </li>
 </ul>
 
 
 CUSTOMER &amp; CRM RELATED ACTIVITIES
 
 
 
 
 <ul>
 <li>
 Ensure Service Excellency within the boutique at all time and with any boutique clients.
 </li>
 <li>
 Be part of a positive atmosphere within the boutique; optimistic, constructive, helpful, confident, etc.
 </li>
 <li>
 Proactively participate of regular VIP and orders, considerate of our boutique opportunities.
 </li>
 <li>
 Ensure accurate and genuine relationship building with customers.
 </li>
 <li>
 Ensure attention to existing and new recruitment of VIP, customer and prospect database for boutique sales and marketing activities.
 </li>
 <li>
 Individually handle with care client complaints, and immediately report to Assistant/Boutique Manager brand product related issues.
 </li>
 <li>
 Follow up and coordinate individual repairs and after sales related matters with Sales Administrators.
 
 
 </li>
 </ul>
 
 
 STORE OPERATIONS MANAGEMENT
 
 
 
 
 <ul>
 <li>
 Actively taking part in monthly (quarterly, yearly) stocktaking and quality control.
 </li>
 <li>
 Actively ensuring all measures to avoid stock discrepancies at all times.
 </li>
 <li>
 Automatic replenishment of sold timepieces and active order requests.
 </li>
 <li>
 Ensuring a proper maintenance of all boutique timepieces when necessary: organize changing of straps polishing, servicing, etc.
 </li>
 <li>
 Represent boutique management during their absence.
 
 
 </li>
 </ul>
 
 
 FINANCIAL &amp; CASH REGISTER CONTROL
 
 
 
 
 <ul>
 <li>
 Compliance with procedures, and with legal, fiscal and customs regulations.
 </li>
 <li>
 Mastering dealing with credit card transaction of considerable amounts, Cash Register, etc.
 
 
 </li>
 </ul>
 
 
 REPORTING
 
 
 
 
 <ul>
 <li>
 Ensure timely reporting of any opportunity, incident, etc to Assistant/Boutique Manager.
 </li>
 <li>
 Share new practices, ideas with Assistant/Boutique Manager to enhance boutique operations as a whole.
 </li>
 <li>
 Proper and accurate networking among the competition, especially with neighboring boutiques.
 
 
 </li>
 </ul>
 
 
 TEAM WORK
 
 
 
 
 <ul>
 <li>
 Share new ideas, work related practices &amp; knowledge with boutique&rsquo;s members, office colleagues.
 </li>
 <li>
 Full and complete assistance to shift colleague during the sales ceremony.
 </li>
 <li>
 Active participation in Boutique trainings and role-plays to improve knowledge and client experience.
 </li>
 <li>
 Proactively support in onboarding process of new boutique members.
 </li>
 </ul>
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Senior Sales Associate

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