business coordinator

receptionist

finance manager

assistant store manager

account manager

floor manager

Go Business

Job Title: Floor Manager Location: Doha, QatarSalary: 4,000Job Type: Full-TimeJob Description: Our company is looking for an experienced and hands-on Floor Manager to oversee daily caf&eacute; operations and ensure excellent customer service. The ideal candidate will be responsible for managing staff, maintaining service quality, and creating a welcoming environment for customers.Key Responsibilities:<ul><li>Supervise daily floor operations and ensure smooth service flow</li><li>Lead, train, and motivate the caf&eacute; team</li><li>Maintain high standards of customer service and resolve complaints professionally</li><li>Monitor staff performance and ensure proper scheduling</li><li>Ensure cleanliness, hygiene, and safety standards are maintained</li><li>Coordinate with kitchen/barista team for efficient service</li><li>Handle opening and closing procedures</li><li>Track inventory and report stock requirements</li></ul>Requirements:<ul><li>Proven experience as a Floor Manager or similar role in a caf&eacute; or restaurant</li><li>Strong leadership and team management skills</li><li>Excellent communication and customer service abilities</li><li>Ability to work in a fast-paced environment</li><li>Well-organized and detail-oriented</li><li>Flexibility to work shifts, weekends, and holidays</li></ul>Benefits:<ul><li>Competitive salary</li><li>Career growth opportunities</li><li>Supportive team environment</li></ul>Job Type: Full-timeWork Location: In person

Floor Manager

Sephora

<div>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. 
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty. 
With 56,000 employees in 35 countries, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more. 
You will excel and enjoy this position if you are ready to actively handle the following missions :<div> 
Client Experience:</div> 
<div></div><ul><li>
Embody Sephora Attitude and set an example in front of the team.</li></ul><ul><li>
Provide support to the team in difficult situations ensuring client satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPIs.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Provide support for the floor manager as an active co-lead.</li><li>
Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Work in partnership with the Services Manager and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>
Provide support for the Customer Experience Manager in analyzing results and proposing action plans in order to enhance client experience during the skincare shopping experience.
</li><li>Provide support for the Customer Experience Manager by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul><div></div><div> 
Sales:</div> 
<div></div><ul><li>
Collaborate in achieving skincare sale targets and overall store objectives.
</li><li>Reinforce sales policies and techniques established at Sephora University with all team members.
</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>
Provide support for the Customer Experience Manager in analyzing sales results and proposing action plans to achieve set targets.</li><li>
Ensure achievements by the hour are shared with colleagues and are an active part of animating the floor and motivating the team.
</li><li>Create disruptive internal competitions to motivate the team and boost achievements.</li></ul><div></div><div> 
Operations:</div> 
<div></div><ul><li>
Apply the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.
</li><li>Contribute to the store projection of an excellent image through cleanliness and product restocking.</li><li>
Together with the Customer Experience Manager, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>
Validate the podium order proposed by the Operations Manager and Podium daily performance is closely monitored.</li><li>
Align with Store Management on Shelving plans, novelties, brand relocations, gird changes, etc. and communicate to your assigned team.</li></ul><div> 
</div><div>People:</div> 
<div></div><ul><li>
Motivate and develop the team through daily coaching / observations.</li><li>
Communicate and inspire the team on business strategy, vision and relevant information through animate briefing, coaching and training.</li><li>
Increase the team&rsquo;s confidence and motivation by praise and feedback for their performance.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the CEM.</li><li>
Coordinate with Store Management and ensure your assigned team is attending training and follow-up is done after the training is attended.</li><li>
Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member. Register new staff, report log in issues and oversee gift distribution of your assigned team.
</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings to analyze and discuss their performance.</li><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with CEM / SM for final validation according to business needs.</li></ul><div></div><div> 
Business:</div> 
<div></div><ul><li>
Provide support to the Customer Experience Manager / Store Director with knowledge
</li></ul><div>of the market conditions, competition, client needs, etc.</div><ul><li>
Analyze all relevant KPIs and propose action plans for improvement.
</li><li>Develop and propose short and long-term strategies to drive top and bottom line/brands sales.</li><li>
Manages business KPIs and team selling behavior in our higher volume stores, while delivering a memorable customer experience.</li><li>
Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training and monthly trends.</li><li>
Plan, implement and oversee in-store promotional events or displays.</li></ul><div> 
Relationships</div><div> 
</div>Internal Relationships: Store team (Store Manager/Director, Supervisor, Beauty Consultants), and Head Office teams.
External Relationships: Clients, Brand Promoters/Managers Brand Trainers, Security, and Cleaning team.<div> 
</div>Do not hesitate to apply if you have&hellip; or if you are &hellip; 
<ul><li>Minimum 5 years of experience in retail with proven successful sales and services in store.
</li><li>Minimum 2 to 3 years&rsquo; experience in team management.
</li></ul><ul><li>3 years in the beauty industry.</li><li>
Advanced skincare knowledge.</li><li>
Bachelor&rsquo;s degree.</li><li>
English &ndash;Advanced level.</li><li>
Arabic is a plus.</li><li>
Digital orientation/analytical skills/business acumen.</li><li>
Excellent communication/public speaking skills.</li><li>
Ability to develop and manage people.</li><li>
Commercial awareness.
</li><li>Strong training &amp; coaching ability on product and services.</li><li>
Intermediate MS Office Skills.</li></ul> 
Here, you will find:<ul><li> 
Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li>
Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li>
Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul></div>

Skincare Manager

Seashore Group of Companies

Experience5 to 10+ Years in truck body fabrication or heavy vehicle manufacturing, with at least 3 years in a leadership/senior management role.EducationB.E./B.Tech in Mechanical or Automobile Engineering.Technical MasteryExpert at interpreting technical drawings, blueprints, and CAD designs. Deep understanding of hydraulic systems, vehicle super structures , and chassis modifications.Production SkillProven track record in lean manufacturing, shop floor optimization, and managing high-volume production schedules without compromising quality.Market IntelligenceStrong awareness of competitor pricing, regional transport regulations, and emerging trends .Key Responsibilities &amp; Competencies1. Technical Drawing &amp; Design Oversight<ul><li>Review and approve all shop drawings before production begins.</li><li>Ensure all designs comply with OEM (Original Equipment Manufacturer) chassis guidelines and local transport authority regulations.</li><li>Liaise with the design team to customize bodies based on specific client needs.</li></ul>2. Production &amp; Operational Excellence<ul><li>Manage the full production lifecycle: from raw material sourcing (steel, aluminum) to final paint and finishing.</li><li>Implement Quality Assurance (QA) protocols to ensure zero-defect delivery.</li><li>Optimize manpower across welding, painting, and assembly sections to meet tight delivery deadlines.</li></ul>3. Market &amp; Business Development<ul><li>Customer Relations: Act as the technical point of contact for fleet owners and corporate clients.</li><li>Vendor Management: Identify and negotiate with suppliers for high-quality hydraulic kits, lighting, and steel at competitive prices.</li><li>Trend Analysis: Advise senior leadership on new product lines based on market demand</li><li>4. Leadership &amp; Compliance</li><li>Supervise a diverse team of welders, fabricators, and painters.</li></ul>Manage the factory budget, ensuring high ROI through waste reduction (scrap managementJob Type: PermanentPay: Up to QAR10,000.00 per monthWork Location: In person

Factory Manager (Truck Body Building)

The Ned Hotel

<div></div><div><div><div><div><div><div>DOHA</div></div><div><div>
Room Divison Manager</div></div><div><div>
Full Time</div></div><div><div>
SALARY RANGE<div>
Competitive</div></div></div></div></div></div><div><div><div>
ABOUT THE NED DOHA: 
Housed within Doha&rsquo;s iconic former Ministry of Interior building, The Ned Doha is not just a hotel &mdash; it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.
With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned&rsquo;s Club&mdash;our private members&rsquo; club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool&mdash;The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience. 
THE ROLE:
We are seeking a proactive and experienced ROOMS DIVISION MANAGER to oversee the daily operations of all rooms-related departments within the hotel. This role is responsible for ensuring seamless service delivery, enhancing guest satisfaction, and supporting the management in achieving operational and financial objectives across Front Office, Concierge, Housekeeping, and Wellness. 
WHAT YOU&rsquo;LL BE DOING:<ul><li>
Oversee day-to-day operations of Front Office, Guest Services, Housekeeping, and Wellness departments to ensure smooth and efficient functioning.</li><li>
Support the implementation of strategies to maximize room revenue, occupancy, and overall guest satisfaction.</li><li>
Supervise, guide, and support department supervisors and team leaders to maintain high service standards.</li><li>
Monitor guest feedback and online reviews, taking proactive measures to address concerns and improve service quality.</li><li>
Coordinate with Sales and Marketing teams to support promotions, packages, and guest engagement initiatives.</li><li>
Ensure adherence to hotel policies, safety regulations, and quality standards across all rooms division functions.</li><li>
Assist in managing departmental budgets, controlling costs, and optimizing resource allocation.</li><li>
Conduct regular inspections of guest rooms and public areas to ensure cleanliness and maintenance standards are met.</li><li>
Handle guest concerns and escalations professionally, ensuring timely resolution.</li><li>
Foster a positive work environment, encouraging teamwork, accountability, and continuous improvement.</li></ul> 
ABOUT YOU:<ul><li>
Bachelor&rsquo;s degree in Hospitality Management or a related field (preferred).</li><li>
Proven experience in a supervisory or managerial role within the Rooms Division of a hotel.</li><li>
Strong operational knowledge of Front Office and Housekeeping functions.</li><li>
Good understanding of revenue management principles is an advantage.</li><li>
Experience working with multicultural teams.</li><li>
Strong leadership, communication, and interpersonal skills.</li><li>
Ability to multitask and perform effectively in a fast-paced environment.</li><li>
Proficiency in hotel management systems and Microsoft Office Suite.</li><li>
Strong problem-solving skills with a guest-centric approach.</li><li>
Commitment to maintaining high standards of service and guest satisfaction.</li></ul> 
WHAT&rsquo;S IN IT FOR YOU?<ul><li>
Tax-free salary of QAR 290,400 per year</li><li>
21 calendar days annual leave and 11 paid public holidays</li><li>
Sick leave benefits as per Qatar Labour Law</li><li>
Private Medical Insurance for self</li><li>
End of Service benefits</li><li>
Complimentary meals at Neddy&rsquo;s, our team restaurant (breakfast, lunch &amp; dinner)</li><li>
Exclusive hotel and dining rates for you, your family, and friends</li><li>
Outstanding learning, development, and career progression opportunities</li><li>
Reward and recognition programmes</li><li>
The opportunity to work in one of Doha&rsquo;s most iconic lifestyle destinations</li></ul> 
OUR CULTURE
At The Ned Doha, we go beyond celebrating diversity&mdash;we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive. 
READY TO LEAD SOMETHING EXTRAORDINARY? APPLY TODAY AND JOIN US AS ROOM DIVISION MANAGER!
#RoomDivisionManager #TheNedDoha</div></div></div></div>

Room Divison Manager

Noir KSA

&lt;&lt;&lt; ONLY CANDIDATES WITH PREVIOUS EXPERIENCE IN SAME POSITION WILL BE ACCEPTED. MAKE SURE TO HAVE A PHOTO OF YOU IN YOUR CV WHEN APPLYING FOR THIS ROLE &gt;&gt;&gt;Position: Restaurant Supervisor (Fine dining Experienced)Starting Salary: SAR 3,500 to 4,000 with FREE shared accommodation, transportation, and 1 duty mealJob Role: The Service Supervisor is a frontline hospitality leader responsible for overseeing the day-to-day delivery of exceptional guest service across the dining floor. Reporting directly to the Restaurant Manager, this role bridges the gap between the service team and management &mdash; directing waitstaff during service, ensuring brand standards are consistently upheld, and creating a welcoming and professionally executed dining experience for every guest. The Service Supervisor plays a pivotal role in shaping team culture, maintaining floor discipline, and embodying the warm yet polished hospitality values that define the brand's presence across the GCC.Key Responsibilities:<ul><li>Floor Supervision &amp; Service Coordination: Supervise and direct the front-of-house service team throughout every service period &mdash; managing floor sections, coordinating table assignments, monitoring pace and flow, and ensuring seamless, attentive service is delivered consistently from guest arrival through to settlement and departure.</li><li>Guest Relations &amp; Experience Management: Serve as the senior point of contact for guests on the floor; greet VIP and regular guests personally, handle complaints and special requests with professionalism and cultural sensitivity, and take swift, decisive action to resolve any service issues in a manner that exceeds guest expectations and protects the brand's reputation.</li><li>Team Briefing &amp; Pre-Service Preparation: Lead pre-service briefings to communicate daily specials, menu updates, reservation notes, allergen information, and service expectations to the FOH team; ensure all team members are correctly groomed, stationed, and fully prepared before doors open for each service period.</li><li>Service Standards Enforcement &amp; Coaching: Monitor the service team's performance throughout the shift &mdash; observing table interactions, upselling behaviour, menu knowledge, and service technique; provide real-time guidance and constructive coaching on the floor to maintain the brand's service standards and develop the capabilities of individual team members.</li><li>Reservation &amp; Seating Management: Oversee the reservation system, walk-in management, and table allocation to optimise covers and minimise guest wait times; liaise with the kitchen and bar teams on pacing and special requirements to ensure every seating runs smoothly and guests feel valued from the moment they arrive.</li><li>Compliance, Grooming &amp; Brand Standards: Ensure all front-of-house team members consistently adhere to the brand's grooming policy, uniform standards, service scripts, and code of conduct; uphold GCC regulatory compliance across all guest-facing areas including hygiene standards, licensing requirements, and health and safety obligations.</li><li>Reporting &amp; Restaurant Manager Support: Assist the Restaurant Manager with shift reports, daily covers tracking, feedback documentation, and team performance observations; flag operational issues, recurring service gaps, or staff concerns promptly, and contribute actively to continuous improvement initiatives that elevate the overall guest experience across GCC locations.</li></ul>Qualifications &amp; Requirements<ul><li>Educational &amp; Professional Credentials: A diploma or degree in Hospitality Management, Hotel Management, or a related discipline from a recognised institution is preferred; professional certifications in food &amp; beverage service, or customer experience management are a distinct advantage; a valid food hygiene certification compliant with GCC municipal standards is required.</li><li>Professional Experience: A minimum of 3&ndash;5 years of progressive front-of-house experience in an upscale restaurant, luxury hotel, or premium dining establishment, including at least 1&ndash;2 years in a supervisory or senior service role; demonstrated ability to manage and direct a service team during high-volume service in a fine-dining or multi-cuisine environment; prior experience in a GCC or Middle Eastern hospitality setting is strongly preferred.</li><li>Leadership, Communication &amp; Cultural Sensitivity: Proven ability to lead, motivate, and develop a diverse front-of-house service team under pressure; strong interpersonal and communication skills in English, with Arabic or additional languages considered a significant advantage; a deep appreciation of GCC cultural etiquette, Islamic hospitality values, and the expectations of an internationally diverse Gulf clientele; a calm, solutions-focused temperament with the confidence to handle challenging guest situations gracefully and in alignment with the brand's values.</li></ul>Pay: QAR3,500.00 - QAR4,000.00 per monthApplication Question(s):<ul><li>ANSWERS FOR THE BELOW PRE-SCREENING QUESTIONS ARE REQUIRED.</li><li>Have you read and accept the duties and responsibilities, including the salary details that we mentioned for this role? Continue with your applications if &quot;Yes&quot;</li><li>In which city and country are you currently located?</li><li>Which country passport do you have? (Nationality)</li><li>How old are you? (Age)</li><li>How tall are you? (Height)</li><li>If selected for this role, after how many days before you can join our company?</li><li>How many years of experience do you have as a Restaurant Supervisor?</li></ul>Work Location: In person

Restaurant Supervisor (Fine dining Experienced)

Position: Restaurant Supervisor ( Arabic speakers)Starting Salary: SAR 3,500 to 4,000 with FREE shared accommodation, transportation, and 1 duty mealJob Role: The Service Supervisor is a frontline hospitality leader responsible for overseeing the day-to-day delivery of exceptional guest service across the dining floor. Reporting directly to the Restaurant Manager, this role bridges the gap between the service team and management &mdash; directing waitstaff during service, ensuring brand standards are consistently upheld, and creating a welcoming and professionally executed dining experience for every guest. The Service Supervisor plays a pivotal role in shaping team culture, maintaining floor discipline, and embodying the warm yet polished hospitality values that define the brand's presence across the GCC.Work location : Qatar -KSA - UKKey Responsibilities:<ul><li>Floor Supervision &amp; Service Coordination: Supervise and direct the front-of-house service team throughout every service period &mdash; managing floor sections, coordinating table assignments, monitoring pace and flow, and ensuring seamless, attentive service is delivered consistently from guest arrival through to settlement and departure.</li><li>Guest Relations &amp; Experience Management: Serve as the senior point of contact for guests on the floor; greet VIP and regular guests personally, handle complaints and special requests with professionalism and cultural sensitivity, and take swift, decisive action to resolve any service issues in a manner that exceeds guest expectations and protects the brand's reputation.</li><li>Team Briefing &amp; Pre-Service Preparation: Lead pre-service briefings to communicate daily specials, menu updates, reservation notes, allergen information, and service expectations to the FOH team; ensure all team members are correctly groomed, stationed, and fully prepared before doors open for each service period.</li><li>Service Standards Enforcement &amp; Coaching: Monitor the service team's performance throughout the shift &mdash; observing table interactions, upselling behaviour, menu knowledge, and service technique; provide real-time guidance and constructive coaching on the floor to maintain the brand's service standards and develop the capabilities of individual team members.</li><li>Reservation &amp; Seating Management: Oversee the reservation system, walk-in management, and table allocation to optimise covers and minimise guest wait times; liaise with the kitchen and bar teams on pacing and special requirements to ensure every seating runs smoothly and guests feel valued from the moment they arrive.</li><li>Compliance, Grooming &amp; Brand Standards: Ensure all front-of-house team members consistently adhere to the brand's grooming policy, uniform standards, service scripts, and code of conduct; uphold GCC regulatory compliance across all guest-facing areas including hygiene standards, licensing requirements, and health and safety obligations.</li><li>Reporting &amp; Restaurant Manager Support: Assist the Restaurant Manager with shift reports, daily covers tracking, feedback documentation, and team performance observations; flag operational issues, recurring service gaps, or staff concerns promptly, and contribute actively to continuous improvement initiatives that elevate the overall guest experience across GCC locations.</li></ul>Qualifications &amp; Requirements<ul><li>Educational &amp; Professional Credentials: A diploma or degree in Hospitality Management, Hotel Management, or a related discipline from a recognised institution is preferred; professional certifications in food &amp; beverage service, or customer experience management are a distinct advantage; a valid food hygiene certification compliant with GCC municipal standards is required.</li><li>Professional Experience: A minimum of 3&ndash;5 years of progressive front-of-house experience in an upscale restaurant, luxury hotel, or premium dining establishment, including at least 1&ndash;2 years in a supervisory or senior service role; demonstrated ability to manage and direct a service team during high-volume service in a fine-dining or multi-cuisine environment; prior experience in a GCC or Middle Eastern hospitality setting is strongly preferred.</li><li>Leadership, Communication &amp; Cultural Sensitivity: Proven ability to lead, motivate, and develop a diverse front-of-house service team under pressure; strong interpersonal and communication skills in English, with Arabic or additional languages considered a significant advantage; a deep appreciation of GCC cultural etiquette, Islamic hospitality values, and the expectations of an internationally diverse Gulf clientele; a calm, solutions-focused temperament with the confidence to handle challenging guest situations gracefully and in alignment with the brand's values.</li><li>&lt;&lt;&lt; ONLY CANDIDATES WITH PREVIOUS EXPERIENCE IN SAME POSITION WILL BE ACCEPTED. MAKE SURE TO HAVE A PHOTO OF YOU IN YOUR CV WHEN APPLYING FOR THIS ROLE &gt;&gt;&gt;</li></ul>Pay: QAR3,500.00 - QAR4,000.00 per monthApplication Question(s):<ul><li>ANSWERS FOR THE BELOW PRE-SCREENING QUESTIONS ARE REQUIRED.</li><li>Have you read and accept the duties and responsibilities, including the salary details that we mentioned for this role? Continue with your applications if &quot;Yes&quot;</li><li>In which city and country are you currently located?</li><li>Which country passport do you have? (Nationality)</li><li>How old are you? (Age)</li><li>How tall are you? (Height)</li><li>If selected for this role, after how many days before you can join our company?</li><li>How many years of experience do you have as a Restaurant Supervisor?</li></ul>Work Location: In person

Restaurant Supervisor ( Arabic speakers)

Virgin Active Qatar

The job1. Host and Engage on the Gym Floor: As an Experience Assistant, you will act as a friendly and motivating presence on the gym floor. Your primary responsibility is to ensure that members feel welcomed, supported, and motivated to engage with their wellness journey. Whether it's providing encouragement during workouts, assisting members with equipment, or ensuring the overall gym environment is positive and inclusive, you will play a vital role in creating a community that members look forward to returning to.2. Support Group Exercise Classes and Reset Spaces: You will be responsible for ensuring a seamless experience for members transitioning between group exercise classes. After each class, you will assist in resetting the space, ensuring all equipment is properly stored and the room is ready for the next class. Additionally, you will greet and encourage members after each class, offering positive feedback to help them stay motivated in their fitness journey.3. Ensure a Safe and Respectful Environment for All Members: You will help maintain a comfortable and respectful environment for all members, especially regarding gender-segregated areas. It is your responsibility to regularly monitor the changing rooms, ensuring privacy guidelines are followed, and maintaining appropriate attire expectations. You will also ensure that all members have access to high-quality wellness experiences in our wellness areas, such as the spa pool, cold plunge, steam room, and sauna. By doing so, you will foster an atmosphere where members feel respected, comfortable, and empowered.Key responsibilities1. Host and Engage on the Gym Floor Greet and motivate members as they use the gym floor. Provide friendly, approachable service while ensuring that all equipment and spaces are used safely and efficiently. Encourage members and create an environment where they feel supported and empowered. You will be responsible to open and close the gym floor.2. Support Group Exercise and Reset Areas After group exercise classes, assist with resetting the space, putting away equipment, and ensuring that the room is ready for the next class. Greet and encourage members as they leave the class, helping them feel motivated and appreciated.3. Monitor Privacy and Respect in Changing Rooms and Wellness Areas Regularly monitor the female and male spaces: exercise spaces, changing rooms and wellness areas to ensure that members&rsquo; privacy is maintained in line with Virgin Active&rsquo;s cultural guidelines. Address any issues that arise, ensuring that all members adhere to appropriate cultural attire and that privacy is respected.4. Maintain High Wellness Area Standards Regularly check and maintain the wellness areas, including the spa pool, cold plunge, steam room, and sauna. Ensure these areas are clean, functional, and conducive to relaxation. Offer guidance and assistance to members to ensure they fully benefit from these facilities.5. Deliver Exceptional Service to Members Provide personalized and heartfelt service to all members, ensuring their needs are met and exceeded. You will actively listen to member feedback and assist in addressing concerns, offering solutions that ensure member satisfaction and retention.6. Assist with Club Operations and Team Collaboration Work closely with the Customer Service Manager and the rest of the team to ensure efficient club operations. Assist in handling member inquiries and complaints, ensuring smooth operations and seamless communication between departments. Provide feedback and suggest improvements to enhance the member experience.Key performance indicators1. Member Satisfaction and Engagement Achieve positive feedback on member satisfaction surveys regarding gym floor interactions, overall engagement, and the wellness area experience. Additionally, uphold a zero failure policy to ensure that male members do not enter female-only spaces or experiences, and that privacy and cultural guidelines are strictly followed at all times.2. Wellness Area Usage and Feedback Ensure that wellness areas such as the spa pool, cold plunge, sauna, and steam room are regularly used, with feedback collected to assess the quality of service provided in these areas.3. Facility Cleanliness and Class Reset Efficiency Ensure that gym floor and wellness areas are reset promptly and consistently after group exercise classes, maintaining cleanliness and a welcoming atmosphere for all members.Job Types: Full-time, PermanentPay: From QAR5,000.00 per month

Experience Assistant

Explore 389+ Floor manager in Doha this May. Find roles across top companies and apply now to boost your career.