sales manager

project manager

operations manager

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floor manager

Cityland Mall

We are seeking experienced and proactive Floor Managers to oversee daily operations, customer service, and staff management. Ideal candidates will have prior experience in shopping malls, kindergartens/nurseries, or large-scale expos/events, where strong organizational and people-management skills are essential.Key Responsibilities:<ul><li>Supervise daily floor operations, ensuring smooth workflow and excellent visitor/customer experience.</li><li>Manage staff schedules, assign duties, and monitor performance.</li><li>Maintain a safe, clean, and welcoming environment for all visitors.</li><li>Handle customer inquiries, feedback, and complaints with professionalism.</li><li>Coordinate with other departments (security, maintenance, housekeeping, etc.) to ensure seamless operations.</li><li>Monitor compliance with health, safety, and company standards.</li><li>Support event setups, exhibitions, or activities within the premises.</li><li>Provide training and guidance to staff to uphold service excellence.</li><li>Prepare daily/weekly reports on operations, incidents, and improvements.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree or diploma in Business Administration, Hospitality Management, or related field (preferred).</li><li>Proven experience as a Floor Manager or similar supervisory role in malls, nurseries/kindergartens, or expos/events.</li><li>Strong leadership, communication, and problem-solving skills.</li><li>Ability to handle high-pressure situations with professionalism.</li><li>Knowledge of health &amp; safety regulations and customer service standards.</li><li>Flexible to work shifts, weekends, and holidays as required.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have a proven experience in malls, nurseries/kindergartens, or expos/events.</li></ul>Experience:<ul><li>Floor Manager: 2 years (Required)</li></ul>Language:<ul><li>Any European languages (Required)</li></ul>

Floor Manager

Republica Investment LLC

<div>
 
 
 Job Purpose:
 
 
 
 The
 
 floor manager
 
 will oversee various activities on the floor, focusing on enhancing customer satisfaction through the quality of products and services provided to guests. Their aim will be to increase table turnover to optimize outlet profitability, ensure adherence to all sales strategies and company SOPs, and enhance sales while maintaining a high-quality dining experience.
 
 
 
 
 
 
 Job Description:
 
 
 <ul>
 <li>
 Manage floor staff workforce, ensuring that guest area is smoothly covered as per shift &amp; work schedule.
 </li>
 <li>
 Assist in scheduling reservations or special events.
 </li>
 <li>
 Ensure that all aspects are communicated to the culinary team and all employees.
 </li>
 <li>
 Greet and interact with customers to ensure a positive dining experience.
 </li>
 <li>
 Organize all documentation for daily shifts including briefings, pre-shift reports, daily training topics, floor service plan, and update the staff with all new rules and circulars
 
 .
 
 </li>
 <li>
 Liaise between front-of-house and back-of-house teams to ensure cohesive operations.
 </li>
 <li>
 Ensure that all staff members are consistently meeting established service standards.
 </li>
 <li>
 Monitor and test service skills of staff, retrain and reinforce all standards on food, quality, and sequence of service.
 </li>
 <li>
 Conduct training sessions for all the staff members to maintain high service standards.
 </li>
 <li>
 Train new employees and provide ongoing training for existing staff to ensure high standards of service.
 </li>
 <li>
 Record all guest comments, complaints, or feedback to finalize the weak points of service and work to enhance customer satisfaction.
 </li>
 <li>
 Ensure compliance with health and safety regulations.
 </li>
 <li>
 Ensure the dining area is clean, organized, and appropriately arranged before service begins.
 </li>
 <li>
 Report any issues or grievances to the restaurant Manager.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in hospitality management, Business Administration, or a related field preferred.
 </li>
 <li>
 A minimum of 3 to 5 years&rsquo; experience in a similar position.
 </li>
 <li>
 Strong leadership and team management skills.
 </li>
 <li>
 Presentable, excellent communication and interpersonal skills.
 </li>
 <li>
 Highly Self-motivated with the ability to motivate others as well.
 </li>
 </ul>
 
 
 
 
 
 Job Type
 
 : Full-time
 
 
 
 Benefits:
 
 Attractive salary &amp; benefits
 
 
 
</div>

Banyan Tree

<div>Company Description 
Banyan Group is one of the world&rsquo;s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. 
The Group&rsquo;s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya. 
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.
Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a &#64257;tness center and 7 dining options. 
Job Description 
Banyan Tree Dubai is seeking a highly experienced and guest-centric Floor Manager to lead our Lobby Lounge, a sophisticated Japanese Teahouse-inspired concept. This role is ideal for an individual passionate about luxury hospitality, authentic cultural experiences, and delivering impeccable service at every touchpoint. You will ensure that every guest enjoys a memorable, seamless experience, reflecting the signature warmth, attention to detail, and personalized service that Banyan Tree is renowned for globally. This is a unique opportunity to oversee a luxurious, culturally immersive lounge experience, ensuring every guest interaction reflects Banyan Tree&rsquo;s signature warmth and meticulous attention to detail.
Key Responsibilities:<ul><li>
Lead, mentor, and inspire a team of lounge hosts, servers, and bartenders to consistently exceed guest expectations.</li><li>
Uphold the highest standards of service excellence, ensuring every interaction reflects Banyan Tree&rsquo;s luxury ethos.</li><li>
Oversee daily operations, including reservations, seating, and guest flow, maintaining efficiency without compromising on service quality.</li><li>
Collaborate closely with the culinary and beverage teams to ensure flawless delivery of food and beverage offerings, with attention to presentation, taste, and authenticity.</li><li>
Anticipate guest needs and preferences, handling inquiries, special requests, and feedback with professionalism and discretion.</li><li>
Maintain the ambiance, design, and cultural integrity of the Japanese Teahouse concept, creating an immersive and tranquil environment.</li><li>
Monitor inventory, manage cost controls, and ensure operational compliance with hygiene, safety, and Banyan Tree standards.</li><li>
Continuously identify opportunities to enhance the guest experience and service excellence.</li></ul> 
Qualifications<ul><li> 
Proven experience in luxury F&amp;B management, ideally within Asian or Japanese concepts.</li><li>
Passion for delivering flawless guest experiences with attention to detail.</li><li>
Strong leadership, communication, and organizational skills.</li><li>
Knowledge of F&amp;B operations, cost control, and service standards.</li><li>
Flexibility to work evenings, weekends, and public holidays.</li><li>
Multilingual abilities (Japanese/English) and luxury hotel experience.</li><li>
Natural ambassador of Banyan Tree&rsquo;s ethos of personalized, heartfelt hospitality.</li></ul> 
Additional Information 
We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success</div>

Floor Manager (Japanese Teahouse)

Fit n Glam

PURPOSE OF THE ROLE:The Fitness Manager has a key role in impacting the Retention of Gym &amp; PT Members. The role demands a hands-on approach, with meaningful and impactful presence &ldquo;on the floor&rdquo; in the Gym. The FitnGlam vision includes a genuine bonding with our members, where their goals &amp; aspirations become our responsibility, and our mission. The Floor Manager is instrumental in making this happen.KEY RESPONSIBILITIES&middot; Based in the Gym, the Fitness Manager is responsible for acting as a Quality Assurance auditor, ensuring that equipment, cleanliness, staff are in a state of operational optimality.&middot; &ldquo;Owns&rdquo; the Gym &amp; PT Unit, responsible for delivering operational excellence across the board, including Marketing; Human Resource Management; Member Management; Service-Quality delivery &amp; Member Retention; Scheduling &amp; Programming; P&amp;L Management&middot; Drives Unit Personal Training, developing programs, leveraging the team of Level I, II, II Instructors, and delivering against Budget Targets&middot; Designs Personal Training Programs and manages the Personal Training feedback process; ensuring a systematic feedback mechanism to FITNGLAM members.&middot; Acts as an easily available &ldquo;ear&rdquo; to all FitnGlam Members, always ready to discuss objectives, goals, achievements, programming, and progress&middot; Co-ordinates with Fitness Instructors and PTs, ensuring the Gym is always tidy, equipment correctly stored, staff executing their duties as per Standard Operating Procedures.&middot; Manages the Personal Trainers and their client&rsquo;s sessions; reporting the sell-in / sell-out weekly to the management.&middot; Liaises informally with FitnGlam Members in order to have a real-time and first-hand understanding of customer sentiment, needs, complaints, suggestions.&middot; Run Periodic Surveys online and through member feedback form to report on the complaints and action it with the relevant Unit Head / Process owner.&middot; Coordinates closely with both the other department heads and GM to ensure members are receiving the attention and care we aspire to.&middot; Other duties as assigned, including: GM Stand-In; Manager on Duty; Customer Relationship Management duties&middot; Responsible for &ldquo;patrolling&rdquo; our facilities in order to &ldquo;Scan-Validate&rdquo; Members&rsquo; RFID Bracelets&middot; Will assume responsibility for:o Daily monitoring of Gym / CrossFit Class Bookings &amp; Attendance (via Sentinel)o Compliance re. Booking / Attendance Policyo Weekly presentation of Bookings / Attendance / PT Frequency &amp; Packages Inventory data to GMo ROTA of Gym InstructorsQUALIFICATIONS&middot; Diploma Certificate&middot; REPS L3&middot; First Aid and AED Certified&middot; Computer skills &ndash; MS Office, internet, membership systemsEXPERIENCEMinimum 3 Years&rsquo; Experience as Fitness Manager is MustExperience as a personal trainer.Arabic Speaking is a PlusKNOWLEDGE, SKILLS &amp; ABILITIES&middot; Advanced knowledge of exercise physiology, kinesiology, and anatomy&middot; Outstanding communication skills and ability to instruct and teach.&middot; Experience in the management of human resources and business management&middot; Excellent customer service skillsJob Type: Full-timePay: AED10,000.00 per month

Fitness Manager - Female

CHANEL

<div>
 
 CHANEL continuously evolves in its search for perfection. The Learning Manager will support excellence in both client experience and style / fashion expertise, in alignment with the strategies of CHANEL Middle East.
 
 
 
 
 Reporting to the Fashion Learning and Style Expertise Manager and rotating between Concourse A and Concourse B boutiques in Dubai Duty Free, this role will define and execute the training strategy for DDF boutiques.
 
 
 
 
 The successful candidate will demonstrate excellent organizational skills, an ability to influence others, and a flair for animating training.
 
 
 
 
 Your main responsibilities are:
 
 
 
 
 Delivering Organized and Impactful Training (40%)
 
 
 
 
 <ul>
 <li>
 In close alignment with the Fashion Learning and Style Expertise Manager, coordinate and implement training sessions/materials
 </li>
 <li>
 Prepare collection trainings, Client Experience training, briefings and other training
 </li>
 <li>
 Deliver training in the boutique, Training Room and Fashion School
 </li>
 <li>
 Propose, agree and organize a training calendar for novelties, and other boutique needs
 </li>
 <li>
 Identifying subject matter experts in the boutique to enrich and/or co-animate training sessions/morning briefs
 </li>
 <li>
 Adapt training content according to the needs /buying of the boutiques, in communication with Management
 </li>
 <li>
 Ensure content is fun, impactful and drives the business
 
 
 
 </li>
 </ul>
 
 Coaching on the Boutique Floor (30%)
 
 
 
 
 <ul>
 <li>
 Coaching Fashion Advisors and other roles on the boutique floor
 </li>
 <li>
 Creating Client Experience action plans in the boutique, using coaching as a business lever
 </li>
 <li>
 Supporting a culture of coaching and feedback in the boutique
 
 
 
 </li>
 </ul>
 
 Supporting &amp; Following up efficiently, Communicating clearly and harmoniously (30%)
 
 
 
 
 <ul>
 <li>
 Communicate and collaborate harmoniously between Middle East &amp; Paris Training Manager, Boutique Management and HR
 </li>
 <li>
 Follows the new starter process with new joiners
 </li>
 <li>
 Ensure teams have done pre-work before attending training sessions
 </li>
 <li>
 Completes refresher training / follow ups to fully embed action plans, and Floor observation to ensure training has been understood / being used
 </li>
 <li>
 Shares regular reporting (qualitative and quantitative) with the Middle East Training Manager, establishing KPIs to measure the effectiveness of training
 
 
 
 </li>
 </ul>
 
 You will bring:
 
 
 
 
 <ul>
 <li>
 Significant experience in a pure training role
 </li>
 <li>
 A proven track record of advanced organisational skills
 </li>
 <li>
 Warm, welcoming humble attitude
 </li>
 <li>
 Eye for detail and good memory
 </li>
 <li>
 Ability to unite and with excellent interpersonal skills
 </li>
 <li>
 Fashion sensibility and attentive to trends and culture
 </li>
 <li>
 Emotional and situational intelligence
 </li>
 <li>
 Reliable, with integrity
 </li>
 <li>
 Passionate about developing others to achieve high performance
 </li>
 <li>
 Excellent observation and listening skills
 </li>
 <li>
 Arabic, Tagalog or Chinese language skills are an advantage
 
 
 
 </li>
 </ul>
 
 You are energised by:
 
 
 
 
 <ul>
 <li>
 Oganized and impactful Training
 </li>
 <li>
 Coaching on the Boutique Floor
 </li>
 <li>
 Excellence in the Boutique
 
 </li>
 </ul>
</div>

Learning Manager - Dubai Duty Free

Buffalo UAE

We are looking for a professional Housekeeper able of attending to our facilities with integrity and attention to detail.Role SummaryAn integral member of the team, Housekeeping responsible to insure implement very high standard of cleanliness inside the store that met BWR standard Essential Role Functions and responsibilities This position has responsibility to ensure maintain and adhere BWR sanitation standard in all floor sections, including the below duties and responsibilities:<ul><li>Attend and participate the open or pre shift meeting with kitchen manager</li><li>To achieve the highest standard of sanitation and cleanliness in all floor areas.</li><li>Ensure all floor areas are clean and well maintained all the time before, during and after operation</li><li>Report any problem or damage to the direct manager on spot.</li><li>Ensure store ground, stairs and store door and windows are well maintained and cleaned all the time</li><li>Adhere regular clean schedule to store toilet and ensure it always clean and ready to use and full of stuff that met BWR standard</li><li>Ensure store iterance always clean</li><li>Adhere high level of cleanliness on all store tables, chairs, TVs, and fine holders.</li><li>Adhere the best usage of water and chemical during the daily work and ensure all chemical always available and stocked safety and secured</li><li>Schedule Sweep/mop/scrub floors and ensure it maintain BWR standard</li><li>Immediate respond any customer required on spot and report any problem to direct manager</li><li>Ensure the regular garbage removal and ensure that the highest standard of hygiene is maintained.</li><li>Maintain good relationship with colleague</li><li>Maintain and adhere BWR standard during daily working</li></ul>Candidates must be located in Dubai UAE. Interested candidates can send their CVs with latest picture attached on adminATae.bwr-intl.comJob Type: Full-timePay: AED2,000.00 per monthExperience:<ul><li>cleaner: 2 years (Preferred)</li></ul>

Housekeeper/Cleaner

LG Electronics

<div>
 
 
 Position Summary:
 
 
 
 We are seeking a dynamic and detail-oriented Go-To-Market Assistant Manager to support and execute in-store marketing strategies and operational excellence across retail channels. This role plays a vital part in managing the shop floor experience, coordinating promotional activities with field promoters, ensuring smooth communication with headquarters, and aligning with cross-functional stakeholders to drive sell-out performance.
 
 
 
 
 
 
 Principal Responsibilities:
 
 
 
 
 1. Shop Floor Management
 
 
 
 &bull; Coordinate bi-weekly flooring updates with TV/AV and IT teams.
 
 
 &bull; Monitor shop floor performance and ensure compliance with brand and display standards.
 
 
 &bull; Collaborate with PD/APM/Sales Managers to optimize store presence and merchandising.
 
 
 
 
 
 
 2. In-Store Marketing (ISM)
 
 
 
 &bull; Plan, register, and track Yearly/Quarterly/Monthly ISM budgets in collaboration with the Marketing Team.
 
 
 &bull; Oversee execution of in-store promotions, POSM deployment, and campaign alignment.
 
 
 &bull; Manage promoter deployment and performance in-store to ensure effective customer engagement.
 
 
 
 
 
 
 3. Promoter Coordination
 
 
 
 &bull; Supervise promoter activities across retail outlets, ensuring they follow GTM and sales strategies.
 
 
 &bull; Conduct field visits and provide feedback for training and performance improvement.
 
 
 &bull; Support recruitment and onboarding of in-store promoters when needed.
 
 
 
 
 
 
 4. Cross-functional Stakeholder Engagement
 
 
 
 &bull; Liaise with various internal teams to ensure alignment of GTM initiatives:
 
 
 &bull; TV/AV Team (PD/APM/Sales Managers): Flooring, Sell-out analysis, ISM execution.
 
 
 &bull; Marketing Team: Budget planning, ISM calendar, brand compliance.
 
 
 &bull; IT Team: Coordination of digital tools for bi-weekly floor planning.
 
 
 &bull; GP Team: ISM bidding processes and PO (Purchase Order) review.
 
 
 
 
 
 
 5. Reporting and Communication
 
 
 
 &bull; Compile and analyze sell-out data and ISM performance reports for HQ.
 
 
 &bull; Ensure timely and accurate reporting of on-ground activities and market insights.
 
 
 &bull; Support HQ with any ad hoc data requirements or analysis related to GTM performance.
 
 
 
 
 
 
 Location:
 
 Dubai
 
 
 
 
 
 
 Knowledge, Skills, &amp; Abilities:
 
 
 
 &bull; Bachelor&rsquo;s degree in Business, Marketing, Retail Management, or a related field.
 
 
 &bull; 2&ndash;5 years of experience in GTM, in-store marketing, retail operations, or sales coordination.
 
 
 &bull; Experience working with electronics/FMCG/retail brands.
 
 
 &bull; Strong interpersonal and communication skills for stakeholder management.
 
 
 &bull; Proficiency in Microsoft Excel and PowerPoint for reporting and presentations.
 
 
 &bull; Hands-on, field-oriented approach with attention to detail.
 
 
 &bull; Ability to multitask and manage priorities in a fast-paced retail environment.
 
 
 &bull; Fluency in English (Korean is an added advantage).
 
 
 &bull; UAE Driving License
 
 
 
</div>

GTM (Go-To-Market) Assistant Manager

Explore 2300+ Floor manager in Dubai this September. Find roles across top companies and apply now to boost your career.

2300 floor manager jobs IN Dubai

Floor Manager

Floor Manager

Floor Manager (Japanese Teahouse)

Fitness Manager - Female

Learning Manager - Dubai Duty Free

Housekeeper/Cleaner

GTM (Go-To-Market) Assistant Manager