call center representative

customer experience agent

front desk agent (full time) Jobs in Irving

front desk agent (full time)

front desk agent

Aloft Fort Worth Downtown

Job Summary We are seeking an energetic and dedicated Full-Time Front Desk Agent to be the welcoming face of our hospitality team. In this dynamic role, you will be the first point of contact for guests, providing exceptional customer service and ensuring a seamless check-in and check-out experience. Your enthusiasm and professionalism will set the tone for our guests&rsquo; stay, creating a warm and inviting environment that encourages repeat visits. This position offers an exciting opportunity to showcase your hospitality management skills while delivering memorable guest experiences in a vibrant resort or hotel setting.Responsibilities<ul><li>Greet guests warmly upon arrival, ensuring a positive first impression through friendly and professional interactions.</li><li>Manage guest check-in and check-out procedures efficiently using multi-line phone systems and hotel management software.</li><li>Handle guest inquiries, requests, and complaints with patience, empathy, and prompt resolution to enhance guest satisfaction.</li><li>Maintain accurate records of reservations, cancellations, and guest information while adhering to hotel policies.</li><li>Coordinate with housekeeping and maintenance teams to ensure rooms are prepared to meet guest expectations.</li><li>Assist with night audit responsibilities, balancing accounts and preparing reports to ensure financial accuracy overnight.</li><li>Uphold excellent phone etiquette when communicating with guests and team members across multiple channels.</li><li>Support guest relations by providing local information, amenities details, and personalized service to enhance their stay.</li></ul>Qualifications<ul><li>Proven experience in hospitality management or hotel front desk operations, with a strong focus on customer service.</li><li>Bilingual or multilingual abilities are highly desirable to serve diverse guest populations effectively.</li><li>Familiarity with hotel management systems, multi-line phone systems, and night audit procedures is preferred.</li><li>Excellent communication skills, including professional phone etiquette and active listening abilities.</li><li>Ability to handle multiple tasks simultaneously in a fast-paced environment while maintaining attention to detail.</li><li>Previous hotel or resort experience is advantageous; knowledge of guest services and hospitality standards is essential.</li><li>Strong interpersonal skills with a passion for delivering exceptional guest experiences and building positive relationships. Join our team as a Front Desk Agent and become an integral part of creating memorable stays for our guests! Your enthusiasm for hospitality management combined with your dedication to outstanding service will help foster a welcoming atmosphere that keeps guests coming back time after time.</li></ul>Pay: $14.00 - $16.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Front Desk Agent (Full Time)

Marriott International

<div>Additional Information 
Job Number26051960 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ritz-Carlton Dallas Las Colinas, 4150 N MacArthur Blvd, Irving, Texas, United States, 75038 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 

</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Front Desk Agent

Renuity

<div><h2 class="jobSectionHeader">Brand Ambassador (Full-Time or Part-Time)</h2>
Our Brand Ambassadors earn $50,000/yr - $60,000/yr. TOP Performers make $80,000+ per year!
Full-Time | W2 Employee
Statewide Remodeling, a Renuity Company
Statewide Remodeling, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement&mdash;making it faster, easier, and stress-free. Whether it&rsquo;s a new bath, custom closets, or exterior upgrades, we help homeowners create spaces they love, without the hassle. With expert teams across 36 states growing, there&rsquo;s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we&rsquo;re just getting started!
Do you want to see what this role is about? Check out our job preview video here! A Day in the Life of a Retail Sales Rep. - YouTube
 What We Offer
<ul><li>Guaranteed base pay plus performance bonuses.</li><li>
Uncapped bonuses</li><li>
Benefits, PTO, 401K for Full Time employees.</li><li>
Receive PAID training!</li><li>
Advancement opportunity!</li><li>
Work with a team of talented, professional, and fun individuals who enjoy what they do</li></ul>
About the Role
What You&rsquo;ll Do:<ul><li>
Interact with customers face-to-face in big box retail stores and events to promote our products and generate interest</li><li>
Represent our brand with confidence and professionalism</li><li>
Initiate conversation and help customers arrange free in-home consultations for home renovation services.</li><li>
Set appointments and assist customers in a clear and friendly way</li><li>
Collaborate with a high-performing team to meet daily and weekly goals</li></ul>
We&rsquo;re Looking for People With Experience or Transferable Skills From:<ul><li>
Face-to-Face Marketing, brand ambassador, appointment setting, or lead generation experience &ndash; a plus!</li><li>
Customer Service Roles (in-person or call center)</li><li>
Retail (sales associates, cashiers, team leads, merchandisers)</li><li>
Restaurants (servers, bartenders, hosts, front-of-house staff)</li><li>
Hospitality (hotel front desk, concierge, event staff)</li><li>
Fast Food &amp; Quick-Service Restaurants (cashiers, shift leads, drive-thru)</li></ul>
Key Qualifications:<ul><li>
Must have weekend availability</li><li>
Friendly, fun, and positive attitude</li><li>
Genuine interest in working with the public and creating great experiences</li><li>
Comfortable working independently and personal drive for excellence.</li><li>
Retail and customer service experience highly valued</li><li>
Entry-level candidates welcome&mdash;we&rsquo;ll teach you everything you need to succeed.</li><li>
Must have reliable transportation, this role may require you to go to multiple locations in the same day, or to community events, some of which may not be near public transit.
 </li></ul>About Statewide Remodeling - Statewide Remodeling
At Statewide Remodeling, a Renuity company, we&rsquo;re making home improvement faster, easier, and stress-free. For over 30 years, homeowners across Texas, Oklahoma, Arkansas, Louisiana, and New Mexico have trusted Statewide Remodeling for high-quality home upgrades. Now, as part of Renuity, we&rsquo;re combining our local expertise with the strength of a national brand to build the future of home improvement. With over 100,000 happy customers and 17 consecutive Consumer Choice Awards, we&rsquo;re committed to delivering a seamless remodeling experience. As part of our team and the broader Renuity organization, you&rsquo;ll have the opportunity to make an impact, grow your career, and help people create homes they love.
Criminal background checks required
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.
If you have a question regarding your application, please contact TA@renuityhome.com
To access Renuity's Privacy Policy, please click here: Privacy Policy
Compensation Range: $50K - $80K</div>

Brand Ambassador (Full-Time or Part-Time)

Quantem Aviation Services

<div>Cargo Agent - PM (Full-Time)
$17 per hour
Quantem Aviation Services is a premier aircraft handling provider offering cargo warehousing, mail handling, ramp handling, terminal services, and GSE fuel supply and maintenance services. 
Our employees receive the following, based on position and eligibility requirements:<ul><li>Insurance - health, dental and life</li><li>401(k) retirement plan with company match</li><li>Employee Assistance Program</li><li>Employee discounts</li><li>Competitive wages</li><li>Flexible schedule</li><li>Advancement opportunities</li><li>On the job training</li><li>$300 referral bonuses - unlimited</li><li>DailyPay</li></ul> 
Position Overview:
As a cargo agent, you will assist customers during the shipping and handling process by expediting and routing movement of incoming and outgoing cargo and freight shipments for air transportation. 
Essential Duties and Responsibilities (Including but not limited to):<ul><li>Builds up and breaks down cargo pallets and freight containers following guidelines;</li><li>Identifies cargo that does not meet customer or company standards and or guidelines;</li><li>Obtains proper security documents for all shipments;</li><li>Organizes freight within the warehouse according to the base storage plan;</li><li>Properly and safely loads and unloads freight;</li></ul> 
Required Skills and Experience:<ul><li>Maintain and treat all information as confidential;</li><li>Possess the tact to deal with all levels of employees and client representatives;</li><li>Must be able to read, write, understand and carry out instructions in English;</li><li>Must be able to verbally direct in English;</li><li>A valid driver&rsquo;s license is required for this position.</li><li>Successful completion of the SIDA airport badging or background check process is required for this location.</li></ul> 
Work Environment:<ul><li>Warehouse - physically strenuous, prolonged periods of time standing with exposure to noise (may be</li></ul>
excessive at times), safe but potentially unpleasant odors, varying temperatures and humidity, in and around heavy moving equipment. 
Physical Demands:<ul><li>Must be able to squat, stoop, kneel, bend, stretch, crawl in awkward positions;</li><li>Must be able to lift, push pull up to 75 pounds at times;</li><li>May be exposed to hazards inherent in airport operations, including noise, vehicles, equipment, and weather, all of which are well-managed with a high level of training, personal protective equipment, and safety procedures.</li></ul></div>

Cargo Agent - PM (Full-Time)

<div>Cargo Agent - PM (Part-Time)
$17 per hour
Quantem Aviation Services is a premier aircraft handling provider offering cargo warehousing, mail handling, ramp handling, terminal services, and GSE fuel supply and maintenance services. 
Our employees receive the following, based on position and eligibility requirements:<ul><li>Employee Assistance Program</li><li>Employee discounts</li><li>Competitive wages</li><li>Flexible schedule</li><li>Advancement opportunities</li><li>On the job training</li><li>$300 referral bonuses - unlimited</li><li>DailyPay</li></ul> 
Position Overview:
As a cargo agent, you will assist customers during the shipping and handling process by expediting and routing movement of incoming and outgoing cargo and freight shipments for air transportation. 
Essential Duties and Responsibilities (Including but not limited to):<ul><li>Builds up and breaks down cargo pallets and freight containers following guidelines;</li><li>Identifies cargo that does not meet customer or company standards and or guidelines;</li><li>Obtains proper security documents for all shipments;</li><li>Organizes freight within the warehouse according to the base storage plan;</li><li>Properly and safely loads and unloads freight;</li></ul> 
Required Skills and Experience:<ul><li>Maintain and treat all information as confidential;</li><li>Possess the tact to deal with all levels of employees and client representatives;</li><li>Must be able to read, write, understand and carry out instructions in English;</li><li>Must be able to verbally direct in English;</li><li>A valid driver&rsquo;s license is required for this position.</li><li>Successful completion of the SIDA airport badging or background check process is required for this location.</li></ul> 
Work Environment:<ul><li>Warehouse - physically strenuous, prolonged periods of time standing with exposure to noise (may be</li></ul>
excessive at times), safe but potentially unpleasant odors, varying temperatures and humidity, in and around heavy moving equipment. 
Physical Demands:<ul><li>Must be able to squat, stoop, kneel, bend, stretch, crawl in awkward positions;</li><li>Must be able to lift, push pull up to 75 pounds at times;</li><li>May be exposed to hazards inherent in airport operations, including noise, vehicles, equipment, and weather, all of which are well-managed with a high level of training, personal protective equipment, and safety procedures.</li></ul></div>

Cargo Agent - PM (Part-Time)

<div>Cargo Agent - AM (Part-Time)
$17 per hour
Quantem Aviation Services is a premier aircraft handling provider offering cargo warehousing, mail handling, ramp handling, terminal services, and GSE fuel supply and maintenance services. 
Our employees receive the following, based on position and eligibility requirements:<ul><li>Employee Assistance Program</li><li>Employee discounts</li><li>Competitive wages</li><li>Flexible schedule</li><li>Advancement opportunities</li><li>On the job training</li><li>$300 referral bonuses - unlimited</li><li>DailyPay</li></ul> 
Position Overview:
As a cargo agent, you will assist customers during the shipping and handling process by expediting and routing movement of incoming and outgoing cargo and freight shipments for air transportation. 
Essential Duties and Responsibilities (Including but not limited to):<ul><li>Builds up and breaks down cargo pallets and freight containers following guidelines;</li><li>Identifies cargo that does not meet customer or company standards and or guidelines;</li><li>Obtains proper security documents for all shipments;</li><li>Organizes freight within the warehouse according to the base storage plan;</li><li>Properly and safely loads and unloads freight;</li></ul> 
Required Skills and Experience:<ul><li>Maintain and treat all information as confidential;</li><li>Possess the tact to deal with all levels of employees and client representatives;</li><li>Must be able to read, write, understand and carry out instructions in English;</li><li>Must be able to verbally direct in English;</li><li>A valid driver&rsquo;s license is required for this position.</li><li>Successful completion of the SIDA airport badging or background check process is required for this location.</li></ul> 
Work Environment:<ul><li>Warehouse - physically strenuous, prolonged periods of time standing with exposure to noise (may be</li></ul>
excessive at times), safe but potentially unpleasant odors, varying temperatures and humidity, in and around heavy moving equipment. 
Physical Demands:<ul><li>Must be able to squat, stoop, kneel, bend, stretch, crawl in awkward positions;</li><li>Must be able to lift, push pull up to 75 pounds at times;</li><li>May be exposed to hazards inherent in airport operations, including noise, vehicles, equipment, and weather, all of which are well-managed with a high level of training, personal protective equipment, and safety procedures.</li></ul></div>

Cargo Agent - AM (Part-Time)

<div>Cargo Agent - AM (Full-Time)
$17 per hour
Quantem Aviation Services is a premier aircraft handling provider offering cargo warehousing, mail handling, ramp handling, terminal services, and GSE fuel supply and maintenance services. 
Our employees receive the following, based on position and eligibility requirements:<ul><li>Insurance - health, dental and life</li><li>401(k) retirement plan with company match</li><li>Employee Assistance Program</li><li>Employee discounts</li><li>Competitive wages</li><li>Flexible schedule</li><li>Advancement opportunities</li><li>On the job training</li><li>$300 referral bonuses - unlimited</li><li>DailyPay</li></ul> 
Position Overview:
As a cargo agent, you will assist customers during the shipping and handling process by expediting and routing movement of incoming and outgoing cargo and freight shipments for air transportation. 
Essential Duties and Responsibilities (Including but not limited to):<ul><li>Builds up and breaks down cargo pallets and freight containers following guidelines;</li><li>Identifies cargo that does not meet customer or company standards and or guidelines;</li><li>Obtains proper security documents for all shipments;</li><li>Organizes freight within the warehouse according to the base storage plan;</li><li>Properly and safely loads and unloads freight;</li></ul> 
Required Skills and Experience:<ul><li>Maintain and treat all information as confidential;</li><li>Possess the tact to deal with all levels of employees and client representatives;</li><li>Must be able to read, write, understand and carry out instructions in English;</li><li>Must be able to verbally direct in English;</li><li>A valid driver&rsquo;s license is required for this position.</li><li>Successful completion of the SIDA airport badging or background check process is required for this location.</li></ul> 
Work Environment:<ul><li>Warehouse - physically strenuous, prolonged periods of time standing with exposure to noise (may be</li></ul>
excessive at times), safe but potentially unpleasant odors, varying temperatures and humidity, in and around heavy moving equipment. 
Physical Demands:<ul><li>Must be able to squat, stoop, kneel, bend, stretch, crawl in awkward positions;</li><li>Must be able to lift, push pull up to 75 pounds at times;</li><li>May be exposed to hazards inherent in airport operations, including noise, vehicles, equipment, and weather, all of which are well-managed with a high level of training, personal protective equipment, and safety procedures.</li></ul></div>

Cargo Agent - AM (Full-Time)

Explore 22+ Front desk agent in Irving this May. Find roles across top companies and apply now to boost your career.