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front desk coordinator

Red Roof Plus Miami Airport

<div>Introduction: 
We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. 
Responsibilities:<ul><li> 
Manage reservations and check guests in and out using a computerized system</li><li>
Handle guest requests, such as booking tours or making restaurant reservations</li><li>
Assist with check-in and check-out processes, including handling payments and issuing keys</li><li>
Answer phone calls and respond to online inquiries in a timely and professional manner</li><li>
Assist with organizing and setting up events and meetings</li><li>
Handle guest complaints and concerns with grace and professionalism</li><li>
Perform light cleaning duties, such as wiping down counters and restocking supplies</li><li>
Other duties as assigned</li></ul> 
Qualifications:<ul><li> 
Previous experience as a front desk agent or in a customer service role is preferred</li><li>
Strong communication and interpersonal skills</li><li>
Ability to multitask and handle a high-volume workload</li><li>
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems</li><li>
Flexibility to work evenings, weekends, and holidays as needed</li></ul> 
Perks:<ul><li> 
Competitive salary</li><li>
Employee discounts on hotel rooms and amenities</li><li>
Opportunities for advancement within the company</li><li>
Professional development opportunities</li><li>
Positive and supportive work environment<div><div><h3 class="jobSectionHeader"> 
Sales Coordinator</h3>
We are looking for an organized and proactive Sales Coordinator to support our sales team in driving revenue and delivering exceptional client service. This role includes coordinating meetings and events, preparing proposals and contracts, and maintaining accurate records. The ideal candidate is detail-oriented, customer-focused, and thrives in a fast-paced hospitality environment.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
You will assist the sales and catering managers and directors with clerical tasks and guest service so that they can focus on closing business.</li><li>
Your daily tasks will include responding to guests' requests in a timely, friendly and efficient manner; word processing, typing, e-mailing, data entry, filing, faxing, copying, and processing mail; other general office duties and assisting with special projects, as needed.</li><li>
Your boss is the Director of Sales.</li><li>
A coordinator role is an excellent entry-level position in the sales department because you learn about all aspects of sales, catering, and CS, as well as the operation of the entire hotel. This position can set you up for a progressive career in the sales discipline. It is also a good job for someone who likes to leave work behind at the end of the shift.</li></ul><h3 class="jobSectionHeader">
Education &amp; Experience</h3>
Hotel experience is always a plus! Applicants should have<ul><li>
A high school diploma, a GED, or one year of hotel experience</li><li>
Experience is not required</li></ul>
Additional consideration will be given to applicants who have completed special certifications</div></div></li></ul></div>

Sales coordinator / Front Desk

Seaspice Restaurant

Position SummaryThe Reservations &amp; Administrative Coordinator is responsible for managing inbound guest communications (including phone calls, email, and reservation requests), greeting visitors, and supporting the administrative operations of the office. This role requires strong organization, discretion, and the ability to multitask efficiently in a dynamic hospitality setting.Key ResponsibilitiesReservations &amp; Guest Communication<ul><li>Answer incoming phone calls and emails promptly and professionally</li><li>Route guest inquiries and internal requests to the appropriate team members</li><li>Assist with reservation-related communication and general guest support</li></ul>Front Desk &amp; Office Support<ul><li>Greet visitors and employees warmly and provide general assistance</li><li>Maintain a welcoming and professional front office environment</li><li>Assist managers with daily administrative tasks and operational needs</li></ul>Administrative &amp; Document Management<ul><li>Prepare, organize, and maintain digital and physical filing systems</li><li>Scan, copy, distribute, and archive documents as needed</li><li>Support daily office operations, including invoice filing, incoming mail management, and document tracking</li><li>Ensure accuracy and completeness of files and paperwork</li></ul>HR Support<ul><li>Assist HR with onboarding paperwork and related HR documentation</li><li>Handle confidential information with professionalism, discretion, and integrity</li></ul>Required Skills &amp; Qualifications<ul><li>Experience wit RESY and Open Table peferred</li><li>Strong organizational skills with the ability to multitask in a fast-paced environment</li><li>Excellent written and verbal communication skills</li><li>High attention to detail and accuracy</li><li>Punctual, dependable, and strong time management habits</li><li>Comfortable handling confidential information</li><li>Proficiency with basic office tools (email, scanning/copying, file organization) preferred</li></ul>ABOUT SEASPICE:Located on the banks of the Miami River and set against the breathtaking scenery of the Miami skyline, Seaspice Brasserie &amp; Lounge exemplifies the essence of waterfront dining. The internationally renowned venue is set in a post-industrial warehouse outfitted with unexpected and sophisticated nautical touches. The brasserie features globally inspired cuisine, elevated to new heights via modern techniques and a heartfelt commitment to quality. Guests can choose to arrive by either land or sea for an exclusive dining experience.Pay: $18.00 - $19.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Reservations & Office Admin

Florida Advanced Properties, Inc.

About Us: We are a well-established property management company located in the Kendall area, committed to providing exceptional service to our residents and maintaining high-quality communities. We are seeking a professional, organized, and customer-focused individual to join our team.Position Summary: The Resident Services Coordinator is the first point of contact for residents, owners, vendors, and guests. This role is essential in supporting daily office operations while delivering excellent customer service in a fast-paced property management environment.Key Responsibilities:<ul><li>Greet residents, owners, and visitors in a professional and courteous manner</li><li>Answer and route incoming calls and emails promptly</li><li>Open and distribute incoming mail on a daily basis.</li><li>Assist with resident inquiries, applications, and general requests</li><li>Receive and distribute packages, deliveries, and mail</li><li>Taking outgoing mail to the post office drop off box on a daily basis.</li><li>Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)</li><li>Maintain accurate records, files, and databases</li><li>Type, make copies, scan documents.</li><li>Assist in preparing correspondence that needs to be mailed.</li><li>Support property managers with administrative tasks and reports</li><li>Coordinate with vendors and contractors as needed</li><li>Monitor and maintain the front office and lobby area</li><li>Assist with scheduling appointments and maintaining calendars</li><li>Other duties may be assigned to meet business needs.</li></ul>Please note that this job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required for this position. Duties and responsibilities may change at any time, with or without notice.Position Type/Expected Hours of Work:This is a full-time non-exempt position, 40 hours per week, Monday-Friday from 8:30 am to 5:00 pm with 30 minutes lunch.Qualifications:<ul><li>At least High School Diploma or GED</li><li>Previous experience in property management, front desk, or administrative support preferred, at least two (2) years.</li><li>Strong customer service and communication skills</li><li>Highly organized with the ability to multitask and prioritize</li><li>Proficient in Microsoft Office (Teams, Word, Excel, Outlook)</li><li>Experience with property management software is a plus</li><li>Bilingual (English/Spanish) preferred</li><li>Must have transportation.</li><li>Must be punctual and responsible.</li><li>Ability to read and comprehend simple instructions, short correspondence, and memos.</li><li>Ability to effectively present information in one-on-one and small group situations to other employees of the organization.</li></ul>What We Offer:<ul><li>Competitive compensation</li><li>Professional and supportive work environment</li><li>Opportunities for growth within the company</li></ul>Our company is a drug-free workplace and an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.Job Type: Full-timePay: $15.50 per hourExpected hours: 40.0 per weekWork Location: In person

Resident Services Coordinator

Centurion Managenet & Consulting Services

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist&rsquo;s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist&rsquo;s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.Responsibilities<ul><li>Greet and welcome guests as soon as they arrive at the office</li><li>Direct visitors to the appropriate person and office</li><li>Answer, screen and forward incoming phone calls</li><li>Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)</li><li>Provide basic and accurate information in-person and via phone/email</li><li>Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing</li></ul>Skills<ul><li>Proficiency in Microsoft Office Suite, Google Docs &amp; Mac</li><li>Professional attitude and appearance</li><li>Solid written and verbal communication skills</li><li>Multitasking and time-management skills, with the ability to prioritize tasks</li><li>Customer service attitude</li><li>High school degree, GED or Equivalent.</li><li>Bilingual (English &amp; Spanish)</li></ul>Pay: $14.00 - $16.00 per hourSchedule:<ul><li>8 hour shift</li><li>Monday to Friday</li></ul>People with a criminal record are encouraged to applyEducation:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Microsoft Office: 1 year (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: In person

Part time Receptionist/Office Assistant

AKAM Associates Inc.

<div><div><div><div><div><div><div><div><div><div><div>About the company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values include Innovation, Collaboration, Elevation, Accountability &amp; Hospitality. 
Position Overview: The Front Desk supports the property by managing all visitors&rsquo; operations and reception responsibilities, cordially and professionally answering, and routing calls, assisting with various administrative functions, and working on special projects as needed. 
Responsibilities include, but are not limited to:<ul><li>
Answer multi-line phone in a pleasant manner and direct calls to appropriate staff members.</li><li>
Greet and announce visitors in a professional and courteous manner.</li><li>
Maintains a safe and clean reception area and conference rooms.</li><li>
Handle inquiries from clients and tenants.</li><li>
Assist Agents with mailings.</li><li>
Work on special projects as assigned.</li><li>
Monitoring surveillance cameras</li></ul> 
Qualifications:<ul><li>
Administrative experience</li><li>
Excellent Customer Service and upbeat friendly personality</li><li>
Effective written and verbal skills.</li><li>
Microsoft Office experience</li><li>
Strong communication skills</li><li>
Organizational abilities</li><li>
Data entry skills</li></ul> 
Requirements:<ul><li>
HS Diploma is required</li><li>
Proficient with Microsoft MS programs; Word, Outlook, and Excel</li><li>
Vertilinc (preferred)</li><li>
Strong verbal communication skills</li><li>
Must have strong time management skills and be able to work well in a fast-paced environment.</li><li>
Must be able to lift to 30 lbs</li><li>
Bilingual (in Spanish) a plus but not required</li></ul> 
AKAM is committed to maintaining a diverse workforce and an inclusive work environment. AKAM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants are encouraged to apply and will be considered for employment without regard for any characteristic protected by applicable law.</div></div></div></div></div></div></div></div></div></div> 
Friday and Saturday 11pm-7am.</div>

Front Desk/overnight/Fridays and Saturdays

MGL Property Management Group LLC

Job Description &ndash; Part-Time Front Desk Associate (Clubhouse)Location: Miami, FL (near Ives Dairy Road &ndash; ZIP 33179) Role: Provide front desk and administrative support for clubhouse operations Type: Part-time Start Date: As soon as possible Work Permit: A valid U.S. work permit is required<ul><li>Weekends: Saturday and Sunday, 11:00 a.m. to 7:00 p.m. (16 hours/ per week)</li></ul>Main Responsibilities<ul><li>Staff the front desk at the clubhouse.</li><li>Greet residents and assist with general inquiries.</li><li>Answer phone calls and provide basic information to residents.</li><li>Distribute and activate fobs for clubhouse and community access.</li><li>Distribute vehicle decals and other community access items.</li><li>Update resident information in the system when needed.</li><li>Support the Property Manager with basic administrative tasks.</li></ul>Desired Skills<ul><li>Strong customer service and communication skills.</li><li>Comfortable using basic technology and office systems (portals, email, databases).</li><li>Organized and reliable.</li><li>Professional and friendly demeanor when interacting with residents.</li><li>Experience in front desk, customer service, or office support is a plus.</li><li>Tech</li><li>Bilingual required (Spanish).</li></ul>Work Location: In personPay: $17.00 per hourWork Location: In person

Part- Time Front Desk Associate

Mr. C Miami - Coconut Grove

<div>
 
 Are you a hotelier in search of new experiences in South Florida and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in a modern and stylish European glamour environment with breathtaking views? If so, please read on! Mr. C Coconut Grove is looking to hire a full-time Hotel Front Desk Agent.
 
 
 
 This position has a
 
 competitive wage
 
 , depending on experience. All eligible full-time regular employees are also offered
 
 great benefits
 
 , including
 
 medical, dental, vision, and a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), parking, and meals
 
 . If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!
 
 
 
 WHO WE ARE?
 
 
 
 From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel&rsquo;s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities.
 
 
 
 YOUR ROLE AS HOTEL
 
 
 FRONT DESK AGENT:
 
 
 
 We are looking for a Hotel Front Desk Agent to serve as our guests&rsquo; first point of contact and manage all aspects of their accommodation.
 
 
 Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we&rsquo;d like to meet you.
 
 
 Ultimately, you will help create a pleasant and memorable stay for our guests.
 
 
 
 RESPONSIBILITIES:
 
 
 
 <ul>
 <li>
 Perform all check-in and check-out tasks
 </li>
 <li>
 Manage online and phone reservations
 </li>
 <li>
 Inform customers about payment methods and verify their credit card data
 </li>
 <li>
 Register guests collecting necessary information (like contact details and exact dates of their stay)
 </li>
 <li>
 Welcome guests upon their arrival and assign rooms
 </li>
 <li>
 Provide information about our hotel, available rooms, rates and amenities
 </li>
 <li>
 Respond to clients&rsquo; complaints in a timely and professional manner
 </li>
 <li>
 Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests&rsquo; needs
 </li>
 <li>
 Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
 </li>
 <li>
 Upsell additional facilities and services, when appropriate
 </li>
 <li>
 Maintain updated records of bookings and payments
 
 
 </li>
 </ul>
 
 Requirements And Skills
 
 
 
 <ul>
 <li>
 Work experience as a Hotel Front Desk Agent, Receptionist, or similar role
 </li>
 <li>
 Experience with hotel reservations software
 </li>
 <li>
 Understanding of how travel planning websites operate, like Booking and TripAdvisor
 </li>
 <li>
 Customer service attitude
 </li>
 <li>
 Excellent communication and organizational skills
 </li>
 <li>
 A degree in hotel management is a plus
 
 
 </li>
 </ul>
 
 INTENT AND FUNCTION OF JOB DESCRIPTIONS:
 
 
 
 All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an &ldquo;at-will&rdquo; employer.
 
 
 
 READY TO JOIN OUR TEAM?
 
 
 
 We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
 
 
 
 Equal Employment Opportunity
 
 
 
 Powered by JazzHR
 
 
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Hotel Front Desk Agent

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