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help desk analyst

Miami Jewish Health

<div><p>Miami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. Our main campus is located on 20+ acres just north of mid-town Miami, and is home to our support departments like Finance, Accounting, Human Resources, Marketing and more. Join us now to do purposeful work with our diverse and respectful team</p><br>
<p></p>
<p><b>
Job Title: </b>Help Desk Analyst</p><br>
<p></p>
<div><b>
Job Summary</b></div>
<div>
Dynamic and resourceful I.T. support professional, with a dedication to customer satisfaction and creative problem solving. Provides remote support to users with technical problems and information technology needs involving enterprise software systems, workstation and laptop computers, handheld and mobility devices, print/fax/copy, telecom, and network services in a distributed organization.</div><br>
<div></div>
<div><b>
Essential Job Functions</b></div>
<ul><li> Provides the first line of technical support via telephone, email and remote-connect methods for hardware, network, systems, and software applications for internal/external customers, including support of the following technologies:</li></ul>
<ul><li> Desktop and laptop computers</li></ul>
<ul><li> Networking (cabling, routing, switching, DNS, Wi-Fi, carriers, etc.)</li></ul>
<ul><li> Print/fax/copy devices, including supply management</li></ul>
<ul><li> Mobile phones and networks</li></ul>
<ul><li> Handheld, peripheral, and other devices</li></ul>
<ul><li> Line-of-business software applications</li></ul>
<ul><li> Operating system and productivity applications (Microsoft Windows, Office, browsers)</li></ul>
<ul><li> User authentication and account issues, such as password resets</li></ul>
<ul><li> Logs all customer contacts in Track-It ticketing system, following standard desk-level procedures.</li></ul>
<ul><li> Identifies, researches, and follows customer issues and questions through to fastest possible resolution, using all available resources (knowledge base, diagnostic tools, vendors, Internet research, support forums, I.T. team knowledge, etc.).</li></ul>
<ul><li> Measures, reports-on and strives to continually improve Incident Resolution Time and other customer satisfaction KPIs.</li></ul>
<ul><li> Identifies and escalates situations requiring urgent attention to 2nd/3rd-level support resources, and/or vendors.</li></ul>
<ul><li> Applies diagnostic techniques to identify recurring problems, investigate root causes and recommend and implement solutions to prevent common failures.</li></ul>
<ul><li> Continually improves and extends the knowledge base with documentation, examples, and process refinements.</li></ul>
<ul><li> Provisions desktop, laptop, and mobile devices for new users.</li></ul>
<ul><li> Assists in equipment provisioning for new facilities and network buildouts.</li></ul>
<ul><li> Maintains accurate inventory records and participates in I.T. asset lifecycle processes.</li></ul>
<ul><li> Rapidly responds to emergency situations, both during and outside of normal business hours.</li></ul>
<ul><li> Participates in the Change Control process.</li></ul>
<ul><li> Contributes to team effort by accomplishing related results as needed</li></ul><br>
<p></p>
<div><b>
Job Requirements</b></div>
<p>
Education:</p>
<ul><li> Associate Degree in Computer Science or equivalent</li></ul><br>
<p></p>
<p>
Experience:</p>
<ul><li> One to two years related experience</li></ul><br>
<p></p>
<p>
Licenses/Certifications:</p>
<ul><li> N/A</li></ul><br>
<p></p>
<p><b>
Abilities Required</b></p>
<ul><li> Knowledge of current computing practices, standards, and equipment.</li></ul>
<ul><li> Knowledge of MS Windows and Server, Office 365, and Active Directory</li></ul><br>
<p></p>
<div><b>
Functional Demands</b></div>
<p>
Environment Work Conditions<b>:</b></p>
<ul><li> Normal working condition with adequate lighting and ventilation</li></ul>
<ul><li> Electrical Components and High Voltage Electrical devices</li></ul><br>
<p></p>
<p>
Infectious Material Exposure<b>:</b></p>
<ul><li> N/A</li></ul><br>
<div></div>
<div><b>
Organizational Expectations</b></div>
<ul><li> Ensures that resident&rsquo;s/patient&rsquo;s rights are adhered to</li></ul>
<ul><li> Demonstrates professionalism and accountability</li></ul>
<ul><li> Demonstrates a caring attitude consistent with Miami Jewish EmpathicareSM toward MJH residents, patients, family members, employees, and other facility guests</li></ul>
<ul><li> Demonstrates excellent communication skills</li></ul>
<ul><li> Ensures confidentiality and security of patients&rsquo; medical information</li></ul>
<ul><li> Identifies and utilizes appropriate channels of communication</li></ul>
<ul><li> Able to speak, read and write English</li></ul>
<ul><li> Able to think and act calmly to meet unusual occurrences of the job</li></ul>
<ul><li> Adheres to the organization&rsquo;s Mission, Vision and Values</li></ul>
<ul><li> Participates in departmental activities, meetings and in-services and follows established guidelines</li></ul>
<ul><li> Maintains a safe working environment</li></ul><br>
<p></p>
<p>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.</p><br>
<p></p>
<p>
We believe in the power of empathy, the value of relationships and the importance of a life well-lived. Come see why Miami Jewish Health is unlike anywhere you&rsquo;ve ever worked before. We offer competitive compensation, medical/dental/vision coverage and a 403(b)-retirement savings plan for eligible full and part-time positions, free on-campus parking, an onsite fitness center and more.</p><br>
<p></p>
<p>
Miami Jewish Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</p><br>
<p></p>
<p>
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</p></div>

Help Desk Analyst

Boomi

<div><div><p><b>About Boomi and What Makes Us Special</b></p>
<p>
Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you'll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.</p></div><p></p><p><b><br>
How You'll Make An Impact:</b></p>
<p>
As Senior Product Marketing Manager for Data Management, you'll own the marketing strategy for Boomi's data management capabilities within the Boomi Enterprise Platform. Given Boomi is &quot;The Data Activation Company&quot;, this is one of the most strategically important areas of our product portfolio. You'll bring deep domain fluency, sharp market instincts, and the credibility to represent Boomi externally with analysts, customers, and industry audiences. This is a high-visibility role for a seasoned product marketer who has worked inside the data management space and who knows how to navigate the analyst ecosystem, from briefings and inquiries to leading report submissions like Gartner Magic Quadrants and Forrester Waves.</p><br>
<p></p>
<p><b>
What you'll do:</b></p>
<ul>
<li><p>Develop sharp, differentiated messaging and positioning for Boomi Data Management that resonates with buyers and stands out in a crowded market</p>
</li>
<li><p>Lead and execute the marketing strategy for data management, working closely with product management on launches and serving as the voice of the buyer to help shape roadmap decisions</p>
</li>
<li><p>Support Boomi's analyst relations program for data management - leading briefings and inquiries, and driving product and marketing sections of analyst report submissions</p>
</li>
<li><p>Produce high-quality content across the full funnel: case studies, white papers, solution briefs, demos, blog posts, and competitive battlecards</p>
</li>
<li><p>Partner with sales to build and deliver enablement materials that help teams win in competitive deals</p>
</li>
<li><p>Collaborate with the marketing programs team to design and execute programs that drive awareness, pipeline, and product adoption</p>
</li>
<li><p>Track and analyze marketing performance, continuously refining strategies based on data and market feedback</p>
</li>
<li><p>Monitor industry trends to keep Boomi's positioning sharp and relevant</p>
</li>
<li><p>Represent Boomi as a subject matter expert at customer events, conferences, and webinars</p>
</li>
<li><p>Contribute to an exceptional product trial experience that converts interest into adoption</p></li></ul><br>
<p>
</p><p><b>The Experience You Bring</b></p>
<ul>
<li><p>8+ years of product marketing experience, with most spent marketing data management solutions at a data management vendor or a platform company with strong data management capabilities, this domain expertise is essential</p>
</li>
<li><p>Proven track record of doing analyst briefings and driving submissions for major industry analyst reports (Gartner Magic Quadrant, Forrester Wave, or equivalent)</p>
</li>
<li><p>Demonstrated success developing and executing marketing strategies that drive measurable impact on pipeline and adoption</p>
</li>
<li><p>Exceptional communicator who can translate complex technical concepts into clear, persuasive narratives for both technical and business audiences</p>
</li>
<li><p>Experience presenting at customer-facing events, webinars, or industry conferences as a subject matter expert</p>
</li>
<li><p>Strong analytical mindset with the ability to turn market data into actionable strategy</p>
</li>
<li><p>Collaborative by nature, with experience working cross-functionally across product, sales, and customer success</p>
</li>
<li><p>Familiarity with agentic AI trends and how they intersect with the data management landscape</p>
</li>
<li><p>Bachelor's or master's degree in marketing, business, or a related field</p></li></ul><p></p><div><br>
<p><b>
Be Bold. Be You. Be Boomi.</b> We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.
</p><p>All employment decisions are based on business needs, job requirements, and individual qualifications.</p>
<p><i>
Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to </i><i>talent@boomi.com</i><i>. This inbox is strictly for accommodations, please do not send resumes or general inquiries.</i></p></div></div>

Senior Product Marketing Manager

Ransom Everglades School

<div><div><div>The Middle School Library Assistant is a staff position that reports to the Director of Libraries. The Middle School Library Assistant supports the Middle School Librarian in all aspects of library operations, including supervising the circulation desk, handling various administrative duties, and assisting with classes and other programs.<br>
<br>
<b>Essential Duties and Responsibilities</b>:</div></div><ul><li><div>
Open or close the library.</div></li><li><div>
Cover the circulation desk, including managing lending and return of materials in the collection and processing of overdue notices.</div></li><li><div>
Supervise the students while they are in the library.</div></li><li><div>
Assist library users in locating and using print materials and digital resources.</div></li><li><div>
Help library users with photocopying, scanning, and printing.</div></li><li><div>
Contribute to the maintenance of the library collection, including cataloging, shelving, the weeding and repairing of books, and assisting with the annual inventory.</div></li><li><div>
Maintain an attractive, orderly, and clean library environment.</div></li><li><div>
Create monthly displays and assist with the promotion of new resources.</div></li><li><div>
Maintain and order library supplies.</div></li><li><div>
Create and edit Research Guides for student projects</div></li><li><div>
Collaborate with the Library Department to maintain and update the Libraries website via Libguides
</div></li><li><div>Develop and revise Research Guides to support student projects.</div></li><li><div>
Other duties associated with the role, as assigned.</div></li></ul><div><div><b>
Qualifications:</b></div></div><ul><li>
Four-year undergraduate degree, preferably in Library or Information Science</li><li>
Proficiency in Microsoft Office Suite and Google Workspace
</li><li>Strong organizational skills</li><li>
Strong communication skills</li></ul><div><div><br>
<br>
Preferred Qualifications:</div></div><ul><li><div>
Previous library experience</div></li></ul><p>
</p><div><div><b>Performance Factors</b>:</div></div><div><div>
Attendance and Dependability: The employee can be depended on to report to work at the scheduled time and is seldom absent from work. Employee can be depended upon to complete work in a timely, accurate, and thorough manner and is conscientious about assignments.</div></div><div><div>
Communication and Contact: The employee communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the School.</div></div><div><div>
Relationships with Others: The employee works effectively and relates well with others, including superiors, colleagues, and individuals inside and outside of the School. The employee exhibits a professional manner in dealing with others and works to maintain constructive working relationships.</div></div></div>

Middle School Library Assistant

MAS ALPHA SECURITIES

<p>Financial Analyst</p><p>Mas Alpha Securities <b>Coral Gables, FL</b></p><p>Pay: $80,000 / year</p><p>Job type: Full-time</p><p>Schedule: Hybrid &mdash; in-office in Coral Gables, ~1 day per week remote. Occasional travel to operating entity locations (infrequent).</p><p>About the Role</p><p>Mas Alpha is an investment management company, managing a flexible fund and a growing portfolio of operating businesses. We are building institutional-quality financial infrastructure from the ground up, and you would report directly to the CFO. This is a high-ownership seat on a small team.</p><p>What You&rsquo;ll Do</p><ul><li>Assist to build and own recurring financial reporting across the management company and portfolio companies &mdash; weekly cash and burn, monthly P&amp;L, and budget-vs-actual.</li><li>Pull, reconcile, and turn raw data from our accounting, spend, payroll, and banking platforms into clean, decision-ready analysis.</li><li>Track actuals against budget across multiple entities and flag variances before they become problems.</li><li>Build reporting that is repeatable and partly automated &mdash; not rebuilt by hand every week.</li><li>Do the judgment work: explain the &ldquo;why&rdquo; behind the numbers, not just produce them.</li><li>Run ad hoc analysis and models for deals and operations.</li></ul><p>What We&rsquo;re Looking For</p><ul><li>2&ndash;4 years in FP&amp;A, audit, corporate finance, or portfolio accounting.</li><li>Excel power user &mdash; complex models, large datasets, no fear of messy data; experience automating reporting is a strong plus.</li><li>Solid accounting fundamentals &mdash; can read a trial balance, P&amp;L, and balance sheet.</li><li>Obsessive about accuracy. You understand this is investor money and everything has to be defensible.</li><li>Self-starter who thrives in a small, build-it-from-scratch environment.</li></ul><p>Nice to Have</p><ul><li>Multi-entity reporting experience.</li><li>Hospitality, real assets, or operating-company exposure.</li><li>CPA or CFA (or on track)</li></ul><p>Pay: $80,000.00 per year</p><p>Benefits:</p><ul><li>Health insurance</li></ul><p>Language:</p><ul><li>English (Required)</li></ul><p>Ability to Commute:</p><ul><li>Miami, FL 33134 (Required)</li></ul><p>Work Location: Hybrid remote in Miami, FL 33134</p>

Financial Analyst

Jackson Health System

<div><p>Location: Jackson Business Cooperate Office; River Landings</p><p>
Shift: Hybrid; 8:30am- 4:30 pm</p><p>
Miami, FL Full-Time RCM - Value Alignment Group (VAG)</p><p><b>
Summary</b><br>
</p><p></p><p>The Revenue Cycle Vendor Analyst's primary responsibility will be to ensure that all vendors across revenue cycle department are functioning as expected against the contractual terms. This position will be responsible to manage SLA's, performance metrics and find opportunities for improving an optimizing performance. The role is responsible for ensuring that efforts comply with healthcare regulations (such as HIPAA), align with the organization's financial goals, and optimize the process for patient accounts. The Revenue Cycle Vendor Analyst will analyze vendor performance, resolve disputes, invoice reconciliation, ensure compliance, and work to enhance the overall efficiency of the process. The Revenue Cycle Vendor Analyst is responsible for participation in the analysis, design, implementation, and follow-up of a variety of large-scale revenue cycle projects utilizing computer systems. Participates in all phases of projects, including but not limited to: planning, designing, developing, testing, implementing, training, and troubleshooting. Position requires exercise of independent judgment as incumbents will have access to sensitive and personally identifiable information. Incumbent will also have access to detailed and aggregated revenues, expenses, patient information which must be handled with utmost diligence and high levels of responsibility.</p><br>
<br>
<p></p><p><b>Responsibilities</b><br>
</p><p></p><ul><li>Develop and maintain strong relationships with external agencies, ensuring alignment with the healthcare system's goals.</li><li>
Serve as the primary point of contact for agencies to resolve issues and ensure ongoing communication.</li><li>
Responsible for managing the vendor invoicing process, including invoice reconciliation, applying basic accounting principles to ensure accurate and timely payments.</li><li>
Ensure that agencies comply with legal, regulatory, and contractual requirements, including HIPAA and other healthcare industry standards.</li><li>
Track and analyze the performance of agencies against defined KPIs (e.g., rates, patient satisfaction, dispute resolution).</li><li>
Prepare regular reports on the status of performance, identifying trends, opportunities for improvement, and areas of concern.</li><li>
Ensure agencies are adhering to healthcare regulations and internal policies related to patient data protection, billing, and practices.</li><li>
Conduct regular audits of vendor operations to ensure compliance with industry regulations and standards.</li><li>
Analyze data to identify inefficiencies, trends, and opportunities for improvement in the process.</li><li>
Collaborate with internal stakeholders to prioritize strategies and address delays in the process.</li><li>
Identifies process improvement opportunities and supports efforts to leverage revenue cycle applications to their fullest potential.
</li><li>Reviews and analyzes system data and key performance indicators to meet or exceed operational goals.
</li><li>Supports the development and delivery of user training; assist with development and implementation of strategic goals.
</li><li>Assists in the implementation of new system software and/or modifications. Participates in all appropriate system installations.
</li><li>Assists in the management of projects alongside SME's and IT. Analyze changes and enhancements to software in order to determine impacts on existing systems/processes.
</li><li>Works closely with Patient Access, Case Management, HIM, CBO, Revenue Integrity, and other areas in a consultative capacity to support accurate and timely billing of patient account receivables.
</li><li>Has a thorough understanding of third party payer requirements for patient services. Interprets data from denials management program to develop denial prevention strategies.
</li><li>Produces ad-hoc reports and maintains proficiency in understanding revenue cycle workflows; identifies systemic issues and makes recommendations for improvements to the Revenue Cycle leadership team.
</li><li>Remains current with trends, regulatory requirements, and business strategies related to the revenue cycle.
</li><li>Represents Revenue Cycle as part of the team that evaluates, tests, and implements custom or vendor supplied business-oriented software according to user specifications.
</li><li>Maintains a significant level of expertise and proficiency in the utilization of the patient registration, scheduling, clinical and patient accounting systems. Completes assignments within deadlines and works according to project schedules.</li><li>
Performs all other related job duties as assigned.</li></ul><br>
<p></p>
<br>
<p><b>Experience</b></p><p>
Generally, requires 3 to 5 years of related experience.<br>
<br>
<br>
</p><p><b>Education</b></p><p>
Bachelor's degree in related field is strongly preferred.</p><p><b><br>
Skill</b><br>
</p><p>Familiarity with healthcare financial management systems, patient billing, and insurance verification systems. Previous experience working with agencies in a healthcare or medical billing environment. Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications. Proficiency in MS Office applications, including but not limited to, Excel, Word, PowerPoint, Visio etc. Knowledge of complex data modeling, data analytics, data querying programs is required. Adequate training will be provided to qualified internal JHS candidates.<br>
</p><p><b>Credentials</b><br>
</p><p></p><p>Valid license or certification is required as needed, based on the job or specialty.</p><p></p><p><b>
</b></p><p><b>Unit Specific Credential</b></p><p></p><p><b>
Working Conditions</b></p><p><b>
Physical Requirements</b> - Job function is sedentary in nature and requires sitting for extended periods of time. Function may require frequent standing or walking. Must be able to lift or carry objects weighing up to 20 pounds. Jobs in this group are required to have close visual acuity to perform activities such as: extended use of computers, preparing and analyzing data and analytics, and other components of a typical office environment. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).<br>
<br>
<b>Environmental Conditions</b> - Jobs in this group are required to function in a fast paced environment with occasional high pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public. Function is subject to inside environmental conditions, with occasional outdoor exposures. Possible exposure to various environments such as: communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment. May wear Personal Protective Equipment (PPE) such as gloves or a mask when exposed to hospital environment outside of office. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).</p></div>

Revenue Cycle Vendor Analyst

Restaurant Brands International

<div><p><b>Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.
</b></p><p></p><p>Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.</p><p></p><p>
RBI owns four of the world's most prominent and iconic quick service restaurant brands &ndash; TIM HORTONS&reg;, BURGER KING&reg;, POPEYES&reg;, and FIREHOUSE SUBS&reg;. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.</p><p></p><p>
RBI is committed to growing the TIM HORTONS&reg;, BURGER KING&reg;, POPEYES&reg; and FIREHOUSE SUBS&reg; brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.</p><p></p><p><b>
Position Overview</b></p><p>
RBI is seeking an exceptional Senior Director of Corporate Communications to serve as a strategic communications leader and trusted advisor to the company's most senior executives. This is a high-impact, highly visible role at the intersection of media relations, executive communications, and corporate reputation &mdash; requiring someone equally comfortable crafting a CEO narrative for a major earnings event while managing a variety of global reputational issues. What makes this role genuinely distinctive is the level of access and influence it carries. This is not a role that supports the C-suite from a distance &mdash; it operates directly alongside RBI's top executives, serving as their primary communications counsel, strategic sounding board, and voice in the room when it matters most.</p><p></p><p>
Reporting to the Chief Corporate Officer, this leader will be the primary communications partner to the CEO, Executive Chairman, and other members of the C-suite, while also serving as a strategic thought partner to the CCO and a close collaborator with the People team on culture and employer brand communications. They will lead RBI's external corporate communications function &mdash; shaping how the company is perceived by media, investors, partners, policymakers, and the public.</p><p></p><div><p><b>
What Makes This Role Unique</b></p></div><p>
This is a rare opportunity to operate at the center of a high-profile, globally recognized consumer brand portfolio &mdash; with direct access to and influence over some of the most visible business leaders in the restaurant industry. The person in this role will shape how RBI tells its story to the world at a time of accelerating momentum for the company. They will be a true partner to the CCO and a key voice on the leadership team &mdash; not just executing communications but helping set the direction.</p><p></p><div><p><b>
Key Responsibilities</b></p></div><p><b>
1. Executive Advisory &amp; C-Suite Partnership</b></p><ul><li>
Serve as the communications advisor to the CEO, Executive Chairman, and other senior leaders &mdash; on all matters related to corporate reputation, external messaging, and stakeholder communications.</li><li>
Develop compelling executive narratives, talking points, speeches, op-eds, and written communications that reflect each leader's distinct voice and advance company priorities.</li><li>
Prepare executives for high-stakes media interviews, analyst calls, and public appearances, including developing briefing books and coaching on message delivery.</li><li>
Be available and responsive to the needs of senior leadership, providing real-time counsel during fast-moving situations.</li></ul><p></p><p><b>
2. External Communications &amp; Media Relations</b></p><ul><li>
Own and drive RBI's external corporate communications strategy, bringing fresh thinking to how the company tells its story &mdash; embracing a modern mix of channels and formats including long-form content, corporate social platforms, podcasts, and earned media to reach diverse audiences in compelling ways.</li><li>
Lead media relations, cultivating and maintaining strong relationships with journalists and editors at top-tier business, financial, trade, and consumer media outlets.</li><li>
Develop and execute a proactive earned media strategy that amplifies RBI's business momentum, leadership, and brand portfolio across global markets.</li><li>
Manage reactive media inquiries with speed, accuracy, and judgment &mdash; including issues management and crisis communications when needed.</li><li>
Develop and maintain RBI's corporate communications infrastructure: press releases, media kits, b-roll, fact sheets, and the company's internal and external websites.</li><li>
Own RBI's external social media presence, including the corporate LinkedIn strategy (content calendar, measurement, paid programs, and executive amplification).</li></ul><p></p><p><b>
3. Reputation Management &amp; Issues/Crisis Communications</b></p><ul><li>
Proactively identify and monitor potential reputational risks across the business, providing early warning and strategic guidance to leadership.</li><li>
Lead communications for sensitive business issues including major corporate announcements, leadership transitions, restructurings, and industry controversies.</li><li>
Partner with Legal and Investor Relations to ensure communications are coordinated, compliant, and consistent across internal and external audiences.</li><li>
Develop and maintain crisis communications playbooks and protocols.</li></ul><p></p><p><b>
4. Major Events &amp; Flagship Experiences</b></p><ul><li>
Own planning and logistics for RBI&rsquo;s major corporate events, ensuring every flagship moment is executed seamlessly and reinforces the company&rsquo;s strategic priorities and ownership culture.</li><li>
Lead planning and logistics for brand conventions across all four RBI brands &mdash; both North American and international &mdash; partnering closely with brand communications teams on content, narrative, and audience experience.</li><li>
Manage planning and logistics for brand roadshow events, coordinating across functions to ensure seamless execution.</li><li>
Establish event standards, measurement frameworks, and post-event reporting to continuously raise the bar on quality, engagement, and impact.</li></ul><p></p><p><b>
5. Earnings, Investor &amp; Financial Communications</b></p><ul><li>
Partner closely with Investor Relations to align corporate narrative with investor messaging &mdash; ensuring the story told publicly is consistent, coherent, and compelling.</li><li>
Support quarterly earnings communications, including CEO/leadership talking points and any related media strategy.</li><li>
Help manage RBI's corporate reputation with the financial media and broader analyst community.</li></ul><p></p><p><b>
6. People &amp; Culture Communications Partnership</b></p><ul><li>
Serve as the communications bridge between Corporate Affairs and the People team (led by Jeff Housman), ensuring employer brand, culture, and talent narratives are integrated into RBI's external communications strategy.</li><li>
Collaborate on communications around major people initiatives &mdash; including culture, leadership announcements, and RBI's ownership culture &mdash; ensuring messages are cohesive inside and outside the organization and serving as a champion for the values and mindset that define how RBI operates.</li><li>
Support the development of RBI's employer brand presence in the external market through media placements, LinkedIn strategy, and thought leadership.</li></ul><p></p><p><b>
7. Brand &amp; Cross-Functional Collaboration</b></p><ul><li>
Collaborate closely with the communications leads across Burger King, Tim Hortons, Popeyes, and Firehouse Subs to ensure corporate and brand narratives are mutually reinforcing.</li><li>
Partner with Marketing, Operations, Government Affairs, and Legal to ensure integrated, cross-functional communications on key initiatives.</li><li>
Support communications for major company milestones: brand expansions, partnerships, acquisitions, product launches, and corporate announcements.</li></ul><p></p><p><b>
8. Team Leadership &amp; Operating Excellence</b></p><ul><li>
Manage and mentor a team of communications professionals, setting a high bar for quality, speed, and strategic thinking.</li><li>
Establish clear workflows, processes, and measurement frameworks to ensure the team delivers with discipline and focus.</li><li>
Produce and report on communications results (media coverage, share of voice, executive profile metrics, engagement) to inform planning and demonstrate impact.</li><li>
Manage external agency and vendor relationships effectively and within budget.</li></ul><p></p><div><p><b>
Qualifications</b></p></div><ul><li>
Extensive experience in corporate communications, public relations, or a related field &mdash; with meaningful time spent in a senior in-house corporate environment.</li><li>
Exceptional writer and editor: able to craft everything from a tight press statement to a longform CEO op-ed, with the ability to match an executive's voice authentically.</li><li>
Strong established relationships with business, financial, and consumer media &mdash; and a track record of earning coverage that matters.</li><li>
Proven experience advising C-suite executives and operating as a trusted, strategic partner at the most senior levels of an organization.</li><li>
Deep experience in issues and crisis communications, with the judgment to act quickly and the steadiness to guide leadership through uncertainty.</li><li>
Collaborative and cross-functional by nature &mdash; comfortable navigating matrixed organizations and building relationships across Legal, IR, People, Marketing, and brand teams.</li><li>
Experience in financial communications and investor relations adjacent roles is a strong asset.</li><li>
Quick service restaurant, CPG, or retail experience is an asset but not required.</li><li>
Demonstrated executive altitude: a proven ability to work confidently alongside and advise top executives, earning trust and credibility at the most senior levels of an organization.</li><li>
Strong financial acumen: comfortable with earnings materials, investor communications, and business performance narratives; able to translate financial results into compelling external stories.</li><li>
Bachelor's degree in Communications, Journalism, Public Relations, or related field.</li><li>
Ability to travel as needed to support executive events, media opportunities, and key company moments.</li></ul><p></p><div><p><b>
Key Competencies</b></p></div><ul><li>
Strategic communications leadership</li><li>
Executive influence &amp; trusted advisor instincts</li><li>
Exceptional writing &amp; editorial judgment</li><li>
Media relations depth &amp; instincts</li></ul><ul><li>
Crisis &amp; issues management</li><li>
Cross-functional collaboration</li><li>
High-pressure composure &amp; judgment</li><li>
Team building &amp; talent development</li></ul><p></p><p>
This posting is for an existing vacancy.</p><p></p><p>
RBI follows a 5 day, in-office work schedule to support collaboration. Successful candidates will be expected to work onsite 5 days per week.</p><p></p><p><i>
Restaurant Brands International is an equal opportunity employer.</i></p><p></p><p>
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.</p><p></p><p>
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.</p></div>

Sr. Director, Corporate Communications

MIAX

<p></p><div><p>MIAX has built a multi-disciplinary team of professionals with deep expertise in the trading industry, working to bring enhanced market structure, technological innovation and superior customer service to the exchange space. We offer a challenging and rewarding work environment with an entrepreneurial spirit and culture that emphasizes collaboration and teamwork while maintaining commitment to professional ethics.</p><p>
MIAX continues to look for talented professionals to fill select roles throughout the company.</p><p>
If you are interested in applying for a position, please send your resume, cover letter and salary requirements to hr@miaxglobal.com.</p></div><p></p>
<br><div><div><p>Chicago, IL</p><p>
Miami International Holdings, Inc. (MIH) is seeking to hire a detail-oriented SOX IT Analyst to support our Sarbanes Oxley (SOX) compliance program in our Chicago, Illinois office. In this role, you will assess IT General Controls (ITGCs) and IT application controls (ITACs), assist with annual SOX scoping activities, and partner with internal and external auditors to ensure the organization maintains a strong internal control environment. This position will report to the SOX Manager in the Finance department.</p><p>
Key Responsibilities:</p><ul><li>
Coordinate and support IT General Controls (ITGCs) across various areas, including logical access, change management, computer operations, and data backup/recovery.</li><li>
Document control walkthroughs, testing procedures, and findings in accordance with SOX requirements.</li><li>
Identify and track control deficiencies; work with control owners on remediation and monitor resolution.</li><li>
Collaborate with external auditors during SOX audit cycles by providing evidence and responding to inquiries.</li><li>
Support risk assessment and annual scoping activities.</li><li>
Assist in continuous improvement initiatives to strengthen the IT control framework.</li></ul><p>
Education and Experience:</p><ul><li>
Bachelor&rsquo;s degree or the equivalent in Information Systems, Information Technology, Accounting, Finance, Computer Science, or a related field</li><li>
2-3 or more years of experience in IT audit, IT compliance, SOX compliance, or a related field.</li><li>
Solid understanding of SOX Section 302 and 404 requirements and IT General Controls (ITGCs).</li><li>
Strong written and verbal communication skills, with the ability to work cross-functionally.</li><li>
Proficiency in documenting control evidence and preparing workpapers.</li></ul><p>
Preferred Qualifications:</p><ul><li>
Experience supporting SOX compliance in a publicly traded company.</li><li>
Familiarity with ERP systems such as NetSuite, Oracle, or SAP.</li><li>
Experience with GRC tools (e.g., AuditBoard, Archer, or ServiceNow).</li><li>
Knowledge of cybersecurity or control frameworks such as COBIT, NIST, or ISO 27001.</li><li>
Professional certifications such as CISA, CIA, or CPA are a plus.</li></ul><p>
The anticipated annualized base pay range for this position is $95,000 - $125,000. Actual initial base salary will be determined based on factors that may include qualifications, experience, and/or geography.<br>
<br>
If you are interested in applying for a position, please send your resume, cover letter and salary requirements to hr@miaxglobal.com.</p><p>
Miami International Holdings, Inc. (MIH) is an equal employment opportunity employer. MIH adheres to a policy of making employment decisions without regard to race, color, religion, gender, national origin, age, disability, veteran, or other legally protected status. Your opportunity for employment with MIH depends solely upon your qualifications.</p></div></div>

SOX IT Analyst

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