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business analyst intern

CVS Health

<div>You&rsquo;ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you&rsquo;ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better.
Position Summary:
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system &ndash; and their personal health care &ndash; by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our 3rd year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise, while developing their own skills in preparation for increasing responsibility.
As a 3rd year Pharmacy Intern, you will be focused on applying didactic learning from pharmacy school into real-world practice to become ready for a Pharmacist role. Under the direction of your preceptor, you will complete a comprehensive training roadmap designed to show you first-hand what it&rsquo;s like to be part of a pharmacy team while gaining an overview of store, district, and regional operations. You will gain valuable hands-on experience through a training roadmap that includes a combination of Key Learning Experiences (KLEs), activities, and time spent with leaders in your district. While in the pharmacy, you will assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients&rsquo; prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. You will learn to operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts and in all customer and colleague interactions, you will learn to demonstrate empathy and genuine care, and contribute to a safe and inclusive culture where all people feel valued and empowered.
3rd year Pharmacy Interns are responsible for completion of a comprehensive training roadmap, focusing on KLEs that build aptitude in the following areas. As tenure increases, 3rd year Pharmacy Interns take on increasing responsibility of the safety and effectiveness of operations in the pharmacy, including but not limited to:<ul><li>
Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health</li><li>
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>
Contributing to positive patient experiences showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>
Offering to counsel, fielding medical questions, and soliciting information on a patient&rsquo;s medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist</li><li>
Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation</li><li>
Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices</li><li>
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.</li><li>
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients</li><li>
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>
Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>
Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification</li></ul>
Where permissible, the 3rd year Pharmacy Intern may also support immunizations, which includes the following responsibilities:<ul><li>
Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>
Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions</li><li>
Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>
Reviewing and collecting patient information; tracking and documenting for each applicable patient</li></ul>
Required Qualifications:<ul><li>
Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy</li><li>
Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required</li></ul>
Essential Functions:<ul><li>
Regular and predictable attendance, including nights and weekends</li><li>
Ability to complete required training within designated timeframe</li><li>
Attention and Focus:<ul><li>
Ability to concentrate on a task over a period of time</li><li>
Ability to pivot quickly from one task to another to meet patient and business needs</li><li>
Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>
Customer Service and Team Orientation:<ul><li>
Actively look for ways to help people, and do so in a friendly manner</li><li>
Notice and understand patients&rsquo; reactions, and respond appropriately</li></ul></li><li>
Communication Skills:<ul><li>
Use and understand verbal and written communication to interact with patients and colleagues</li><li>
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>
Mathematical Reasoning:<ul><li>
Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day&rsquo;s supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>
Problem Resolution:<ul><li>
Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>
Physical Demands:<ul><li>
Be mobile and remain upright for extended periods of time</li><li>
Lift, scan, and bag items</li><li>
Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>
Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>
Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>
Control precision; quickly adjust machines to exact positions</li><li>
Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>
Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>
Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>
Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>
; Have the ability to receive detailed information through oral communication</li></ul></li><li>
Any additional tasks as directed by Supervisor or Manager</li></ul>
Preferred Qualifications:
<ul><li>1+ years of related work experience in pharmacy, retail, medical, or customer service setting</li><li>
Ability to become immunization certified: Once state regulations are met, pharmacy interns should be striving to provide patient immunizations as this is an essential pharmacist function</li><li>
Ability to work in home store, and across the market in other locations, to meet business needs</li><li>
Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.)</li></ul>
Pay Range
The typical pay range for this role is: 

$20.50 - $24.25 
Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach to total health care. As health care innovators, we are making quality care affordable, accessible, simple and seamless. We await your fresh ideas, new perspectives, and the unique contributions you will make to our organization.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. 
This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. 
Additional details about available benefits are provided during the application process and on Benefits Moments. 
We anticipate the application window for this opening will close on: 09/25/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Pharmacy Intern

University of Miami

<div>Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
<div><div>The University of Miami Health System (&ldquo;UHealth&rdquo;) IT Department has an exciting opportunity for a full-time Epic Senior Analyst, HB.
The Epic Senior Analyst, HB initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application&rsquo;s configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.
Core Responsibilities:
<ul><li>Collaborat es with key stakeholders, end-users, and application team members to optimize the application&rsquo;s configuration, function, and access .
</li><li>Serves as a primary support contact for application end ‐ users.
</li><li>Initiates the design, development, implementation, and maintenance of the application.
</li><li>Initiates all phases of testing and the documentation of workflow design.
</li><li>Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
</li><li>Initiates the identification of issues and guides the work to resolve them.
</li><li>Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.
</li><li>Collaborates with trainers on application changes and new features to develop documentation and training strategies.
</li><li>Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.
</li><li>Participates in on-call rotations and support and attend and participate s in, applicable committees.
</li><li>Maintains regular communication with team members, including participating in weekly project team meetings.
</li><li>Reviews the status of projects and issues on an ongoing basis with leadership.
</li><li>Remains knowledgeable about UHealth&rsquo;s policies, procedures, and business operations.
</li><li>Adheres to University and unit-level policies and procedures and safeguards University assets.
</li></ul></div></div><div><div>Department Specific Functions:
<ul><li>Manages and augments the development and maintenance of clinical application systems. Ensures adequate communication is maintained regarding all project status and priorities.
</li><li>Proactively performs analysis on current operational workflows, systems, and technology in order to recommend and implement changes or enhancements that will improve operations and further promote the organization's strategic vision and goals.
</li><li>Functions as an independent application project lead for a module or system. Acts as mentor, new hire trainer, and expert for application and technical teams, and other areas during implementation rollout efforts, in the on-going management of user requests, issues, and delivery of application enhancements.
</li><li>Defines information clinical systems requirements jointly working with management and professional staff in user departments. Ensures user requirements are successfully translated into technology-enabled solutions for new implementations and future feature functionality.
</li><li>Collaborates with user departments to identify, analyze, and continuously evaluate Service Level Agreements (SLAs) relative to the supported applications. Expert in working with users to create application reports to support operational needs.
</li><li>Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper Systems requirement specifications.
</li><li>Applies technical knowledge of all phases of Systems analysis
</li><li>Instructs, directs, and checks the work of less experienced Business Systems Analysts. Responsible for assembling project team, assigning individual responsibilities, identifying appropriate resources needed, and developing schedule to ensure timely completion of project and meeting deadlines of project. Familiar with the systems scope and project objectives, as well as the role and function of each team member in order to effectively coordinate the activities of the work team.
</li><li>Prepare project plans, which includes definition, scope, resources, and schedule.
</li><li>Allocate resources based upon the magnitude and necessity of the project. Prioritize projects and tasks in order to achieve department and Company objectives. Ensures adequate communication is maintained regarding all project status and priorities.
</li><li>Manage and augment the development and maintenance of BI application systems by conducting meetings with the users to determine their system requirements. Consults with functional area management regarding the status of specific projects.
</li><li>Develop detail system design which support the system requirements. Conduct technical reviews and walk-through of IT design documentation with development and design team members. Review and critique the technical documentation of other systems to assure quality products.
</li><li>Provide support for designated application systems. Augment and facilitate the design, development, implementation of enhancements to existing BI business systems.
</li><li>Develop working relationships with a diverse group of business people and gain an understanding of the complex nature of the Company&rsquo;s business and reporting needs. Maintain familiarity with the business plans of the Company and the departments serviced.
</li><li>Define Business Intelligence requirements jointly working with management and professional staff in user departments. Technical solutions must satisfy the business needs for the future, i.e., take into account Company growth and customer service objectives.
</li><li>Develop overall project plans for major efforts that satisfy the business needs of that functional area for review and approval by management. Also responsible for assisting user management in setting priorities within that functional area.
</li><li>Provide reporting innovation to user areas and contribute to improve the function, reliability and quality of services from Systems. Provide guidance in creating standards, testing procedures, version control, etc. Maintain a professional awareness of tools and techniques that might be used to improve the quality of service.
</li><li>May participate in the interviewing, hiring and performance appraisals of lower level people.
</li><li>Firm Knowledge of Micro Strategy software
</li><li>Ability to design effective user interfaces in BI products
</li><li>Other duties as assigned.
</li></ul>This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
</div><div>MINIMUM QUALIFICATIONS:
</div><div><ul><li>Bachelor's degree in Healthcare Administration, Information Systems, or related field.
</li><li>Minimum 5 years of experience as an Epic HB Analyst in a healthcare setting, preferred
</li><li>Epic HB certification required; additional Epic certifications (e.g., PB, Resolute) preferred.
</li><li>Familiarity with Epic tools such as Chronicles, Clarity, Charge Router, Contracts, WQ, DNB, and Reporting Workbench preferred.
</li><li>Experience working in a multi-hospital or integrated delivery network environment preferred.
</li><li>Strong understanding of hospital billing workflows and revenue cycle operations preferred.
</li><li>Excellent problem-solving, communication, and project management skills preferred.
</li><li>Experience with Epic upgrade cycles, testing, and documentation preferred.
</li><li>Familiar with state-of-the-art technology
</li><li>Major systems development and implementation experience
</li><li>Knowledge of CMS regulations, payer requirements, and billing compliance preferred
</li><li>Strong project management, team facilitation and control
</li><li>Ability to communicate ideas and problem solutions
</li><li>Ability to effectively work with people in other departments and/or outside of the enterprise.
</li><li>Understanding of Business Intelligence as a field and how the discipline applies to the UM environment
</li><li>Ability to work evenings, nights, and weekends as necessary.
</li><li>Proficiency in computer software ( i.e. Microsoft Office).
</li><li>Ability to recognize, analyze, and solve a variety of problems.
</li><li>Ability to communicate effectively in both oral and written form .
</li><li>Ability to lead, motivate, develop and train others.
</li></ul></div></div>Any appropriate combination of relevant education, experience and/or certifications may be considered
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff</div>

Epic Senior Analyst, HB

Expanding Possibilities Inc

We are seeking a detail-oriented office worker to join our team. The ideal candidate will have experience in working with Medicaid and Private Insurance.Responsibilities<ul><li>Assist in managing ABA office administrative duties</li><li>Assist HR personnel with employment verification</li><li>Assist other office staff with pending tasks</li><li>Sending Birthday notifications to contractors &amp; clients</li><li>Follow-up with client&rsquo;s parents on a monthly basis</li><li>Provide excellent customer support through various communication channels.</li><li>Demonstrate professional phone etiquette when communicating with clients and colleagues.</li><li>Answer telephone calls, take messages and assist callers to the best ability.</li><li>Communicate with parents, RBT and analyst in a pleasant and professional matter.</li><li>Route, sort, and open incoming mails.</li><li>Prepare outgoing mail and answer correspondence</li><li>Support office management with organizational tasks</li><li>Print Service Logs and send emails notifications of pending signatures or notes</li><li>Scan, Sort and File completed Service Logs</li><li>Maintain organized files and documentation</li><li>Contact parents/caregivers to provide information about our ABA services and what documents are required (new or transfer clients)</li><li>Send email as a follow-up with all the information that was provided over the phone.</li><li>Once documentation is received, organize documents for Assessment/Reassessment authorization</li><li>Perform general clerical duties as required</li></ul>Requirements<ul><li>Bilingual (English and Spanish)</li><li>Strong organizational skills with attention to detail</li><li>Ability to multitask and prioritize tasks effectively</li><li>Excellent communication and interpersonal abilities</li><li>Proficiency in Microsoft Office Suite (Word, Excel)</li></ul>Job Types: Full-time, Part-timeAbility to Commute:<ul><li>Miami, FL 33157 (Required)</li></ul>Ability to Relocate:<ul><li>Miami, FL 33157: Relocate before starting work (Required)</li></ul>Work Location: In person

Office Staff

Ryder System

<div>Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
Job Description :
Summary
The Senior Payroll HRIS Analyst is responsible for the design, configuration, optimization, and ongoing support of Workday Payroll for U.S. and Canada payroll operations. This role serves as the primary HRIS partner to Payroll, ensuring Workday solutions align with business requirements, operational needs, and compliance requirements across a complex payroll environment.
This individual partners closely with Payroll, HRIS, Benefits, Compensation, Time Tracking, IT, and other stakeholders to analyze complex payroll needs and translate business requirements into effective Workday configuration solutions. This role requires strong Workday Payroll expertise, a deep understanding of payroll processes, and the ability to identify impacts, recommend best practices, and drive continuous improvement.
Essential Functions
<ul><li>Serve as the primary Workday Payroll HRIS subject matter expert responsible for the design, configuration, maintenance, and optimization of Workday Payroll functionality supporting U.S. and Canada payroll operations. Support complex payroll configuration including pay components, calculated fields, conditional rules, eligibility criteria, accumulations, and payroll processing configuration.</li>
<li>Partner with Payroll leadership and cross-functional teams to analyze business requirements, identify opportunities for improvement, and design scalable Workday solutions that support varying operational needs across employee populations, locations, business segments, and country-specific requirements.</li>
<li>Analyze and troubleshoot complex payroll system issues, perform root cause analysis, evaluate upstream and downstream impacts, and implement sustainable solutions to improve accuracy, efficiency, and overall payroll operations.</li>
<li>Lead Workday testing activities for system enhancements, semi-annual Workday releases, payroll system updates, regulatory changes, integrations, and new functionality. Review release notes, assess payroll impacts, configure and validate functionality in test tenants, develop test scenarios, document results, and ensure solutions are production-ready prior to deployment.</li>
<li>Support payroll-related configuration and processes across Workday modules, including Benefits, Compensation, Absence, reporting, and other areas impacting payroll processing. Makes program modifications to existing reports as necessary.</li>
<li>Evaluate Workday functionality, releases, and industry best practices to proactively recommend enhancements, automation opportunities, and process improvements that increase operational effectiveness.</li>
</ul>Additional Responsibilities
<ul><li>Performs other duties as assigned.</li>
</ul>Skills and Abilities
<ul><li>Ability to analyze complex issues, identify root cause, evaluate impacts, and recommend effective solutions.</li>
<li>Ability to translate business needs into scalable Workday configuration solutions that support operational and compliance requirements.</li>
<li>Ability to effectively partner with technical and non-technical stakeholders across Payroll, HR, and IT teams.</li>
<li>Ability to manage priorities, support system changes, and ensure appropriate testing, documentation, and implementation of solutions.</li>
<li>Advanced knowledge of Workday Payroll configuration including pay components, calculated fields, condition rules, eligibility criteria, business processes, and payroll functionality, required.</li>
<li>Strong understanding of payroll operations including payroll processing, retro calculations, taxation, compliance requirements, and payroll best practices.</li>
<li>Knowledge of Workday functionality across related areas, including Time Tracking, Absence, Benefits, Compensation, reporting, and integrations; intermediate, required.</li>
</ul>Qualifications
<ul><li>Bachelor's degree required in related field</li>
<li>Five (5) years or more experience in HRIS experience with hands-on Workday Payroll configuration experience supporting complex payroll environments.</li>
<li>Five (5) years or more experience supporting large, multi-state and/or multi-country payroll operations. Workday Payroll Certification preferred.</li>
<li>Workday Payroll Certification, preferred.</li>
</ul>Travel: No
DOT Regulated: No
Job Category: HRIS
Our Culture &amp; Commitment :
At Ryder, you&rsquo;re trusted to make an impact&mdash;while enjoying room to grow and having a voice that&rsquo;s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate&rsquo;s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type :
Salaried
Minimum Pay Range:
$100,000.00
Maximum Pay Range:
$115,000.00
Benefits Information :
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=4022345&amp;hashed=256118533) to download the comprehensive benefits summary.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note :
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .
Current Employees :
If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
\#wd</div>

Senior Payroll HRIS Analyst - REMOTE

Kirkland & Ellis

<div>About Kirkland &amp; Ellis
At Kirkland &amp; Ellis, we don&rsquo;t just meet the standard for legal excellence &mdash; we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 24 offices worldwide. Our dedicated professionals share our lawyers&rsquo; commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.
What You&rsquo;ll Do
Are you a hands-on technology leader who thrives on solving complex issues, coaching others, and delivering exceptional support in a fast-moving professional services environment?
As a Technology Support Supervisor, you&rsquo;ll help lead the Technology Support team within Information Technology (IT), supporting day-to-day technology operations for the Miami office while also helping provide support across Kirkland &amp; Ellis offices. This role supervises and develops Technology Support Analysts, serves as a key escalation point for issue resolution, and helps ensure reliable coverage in a 24/7 support environment. The Technology Support Supervisor will support Personal Computer (PC) hardware, software, conference technology, mobile devices, and other core tools while partnering closely with technical teams, office leaders, attorneys, clients, vendors, and contractors. This position is based 100% in the office and may require occasional travel, after-hours support, weekend support for urgent issues, and participation in monthly maintenance windows as needed.
The schedule for this position is:<ul><li>Monday through Friday from 9:00 am &ndash; 5:00 pm
</li><li>Lead daily support operations: Oversee Technology Support procedures, call intake, referral processes, ticket management, and issue follow-through to help ensure prompt, complete, and high-quality service.</li><li>Coach and develop the team: Train Technology Support Analysts on procedures, customer service, and technical skills; support performance reviews, development plans, improvement plans, hiring, coaching, and other people-leadership responsibilities under manager direction.
</li><li>Serve as an escalation resource: Act as a point of contact for customer escalations and resolutions during and outside working hours, using strong judgment, troubleshooting methodology, and timely escalation when needed.
</li><li>Deliver hands-on technical support: Install, diagnose, repair, maintain, and upgrade PC hardware, software, related systems, mobile devices, Apple iOS, and office technology, including support for iPhones, iPads, and Apple computers.
</li><li>Support conference and collaboration technology: Oversee conference technology scheduling, setup, monitoring, and troubleshooting, including Zoom, Microsoft Teams, Cisco video conference systems, and other video conferencing platforms.
</li><li>Maintain service quality and documentation: Ensure accurate ticket ownership, consistent data entry, complete problem descriptions, customer follow-up after resolution, documented solutions, and adherence to procedures, checklists, and quality controls.
</li><li>Partner across teams and offices: Work with other technical teams to troubleshoot desktop computing issues, advocate for the local office on IT initiatives, and collaborate with office operations leads, vendors, and contractors.
</li><li>Support coverage and continuity: Maintain team work and on-call schedules with the manager, fill in as an additional Technology Support Analyst when needed, and help ensure proper coverage for a 24/7 support operation.
</li></ul>What You&rsquo;ll Bring
<ul><li>Education and certifications: A degree-level education or equivalent experience, ideally in Computer Science or a technical field; A+ and/or Microsoft certification is desirable.
</li><li>Professional experience: 5&ndash;7 years of experience in a professional services environment, with law firm experience preferred, plus at least 2 years of supervisory-level team leadership experience.
</li><li>Technical depth: Strong knowledge of desktop computing environments, hardware and software troubleshooting, Microsoft operating systems, networking components, peripheral devices, remote computing, Citrix, Virtual Private Network (VPN), and intermediate networking, including wireless support.
</li><li>Core technology knowledge: Experience with tools and platforms such as Microsoft Windows 11, Microsoft Office 365, iManage Work, Intune, ServiceNow, Bomgar remote control software, Lenovo and HP laptops and desktops, iPhones, iPads, Apple iOS, Apple computers, Avaya, Multi-Factor Authentication (MFA), and Voice over Internet Protocol (VoIP) telephone systems.
</li><li>Client service mindset: Strong interpersonal, customer service, verbal communication, and written communication skills, with the ability to support individuals at all levels of the business, including firm clients.
</li><li>Leadership and judgment: The ability to motivate a team, manage conflict, adapt to changing business needs, make sound decisions, and remain flexible while supporting high standards of service and accountability.
</li><li>Problem-solving approach: Strong analytical skills, expert-level troubleshooting methods, the ability to manage multiple priorities, and the discipline to operate effectively in high-pressure situations.
</li><li>Conference and office technology experience: Knowledge of conference center environments and audio visual technology is a plus, along with the ability to support video conferencing and office technology needs.
</li></ul>If you&rsquo;re excited to lead a high-performing support team, solve meaningful technology challenges, and help deliver outstanding service as a Technology Support Supervisor, we&rsquo;d love to hear from you!
How to Apply
Thank you for your interest in Kirkland &amp; Ellis LLP. To complete an application and submit your resume, please click &quot;Apply Now.&quot;
Don't meet every job requirement? That's okay! If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others at Kirkland.
Equal Employment Opportunity
All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee&rsquo;s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. #LI-Onsite #LI-KK1</div>

Technology Support Supervisor

Univision Communications Inc

<div>TelevisaUnivision is the leading Spanish-language media company in the world! We&rsquo;re investing in our content, our people, and our properties, which span digital, streaming, social, audio, linear, and live events. We&rsquo;re growing our offerings, building on the success of our streaming platform, ViX.
TelevisaUnivision is seeking a Director of Data Science, Graph and Insights to join our Data Science and Engineering team. This team serves as the organization&rsquo;s center of excellence for advanced analytics and data science, providing innovative data products, scalable analytical solutions, and actionable insights that drive strategic business decisions across the enterprise. The team is responsible for building and enhancing large-scale, high-performance systems that organize and activate data from multiple platforms while developing advanced statistical models and proprietary data assets that power advertising, audience intelligence, personalization, and product innovation.
This team owns several of the company&rsquo;s most valuable data assets, including our Hispanic Household Graph, household and identity graph solutions, entity resolution capabilities across multiple identity providers, conflict resolution methodologies, proprietary audience segments, and strategic partnerships that expand TelevisaUnivision&rsquo;s data ecosystem and enable new data-driven products and services.
The Director of Data Science, Graph and Insights will lead the strategy, development, and continuous evolution of TelevisaUnivision&rsquo;s household and identity graph capabilities. This leader will be responsible for advancing the quality, scalability, and business value of our proprietary graph assets through statistical modeling, algorithm development, identity resolution, and integration of first- and third-party datasets. The Director will establish technical direction, prioritize initiatives, and partner closely with senior leaders across Product, Engineering, Data Engineering, Marketing, Research, and Ad Sales to ensure our graph capabilities continue to drive competitive advantage.
This is a player-coach leadership role, balancing strategic leadership with hands-on technical contributions. The Director will mentor and develop a team of data scientists while remaining actively involved in solving complex technical challenges, guiding architectural decisions, and delivering high-impact analytical solutions.
A successful candidate will be an integral leader within the Enterprise Data organization and a trusted partner to stakeholders across the company. This individual will build and develop a high-performing data science team through coaching, technical leadership, and operational excellence while fostering collaboration across the broader data organization to deliver innovative data products and measurable business impact.
YOUR DAY-DAY: (aka Responsibilities)<ul><li>
Lead the vision, roadmap, and execution strategy for TelevisaUnivision&rsquo;s household and identity graph capabilities.</li><li>
Manage, coach, mentor, and develop a high-performing team of data scientists, fostering a culture of innovation, technical excellence, collaboration, and continuous learning.</li><li>
Establish technical direction and best practices for graph science, identity resolution, statistical modeling, and machine learning initiatives.</li><li>
Own and continuously improve household and identity graph assets, including entity resolution frameworks, conflict resolution methodologies, audience segmentation, and graph enrichment strategies.</li><li>
Evaluate, validate, integrate, and optimize new first-party and third-party data sources to strengthen graph quality and business value.</li><li>
Apply advanced statistical techniques, machine learning, and algorithmic modeling to improve graph accuracy, audience understanding, and identity resolution.</li><li>
Partner closely with Product, Engineering, Data Engineering, Marketing, Research, and Ad Sales leaders to prioritize initiatives that support strategic business objectives.</li><li>
Translate complex analytical findings into actionable recommendations that influence executive decision-making and product strategy.</li><li>
Drive the development of scalable data science solutions that improve audience intelligence, advertising capabilities, and customer experiences.</li><li>
Define success metrics, monitor performance, and continuously improve graph quality, operational efficiency, and business outcomes.</li><li>
Lead multiple high-impact initiatives simultaneously while balancing long-term strategic investments with immediate business priorities.</li><li>
Serve as the technical leader and subject matter expert for Graph and Insights across the organization.</li><li>
Foster strong cross-functional relationships and influence technical and business decisions across a highly matrixed organization.</li><li>
Remain hands-on with complex technical work where appropriate while empowering team members through effective delegation and coaching.</li></ul>
YOU HAVE: (Required Skills, Qualifications and Experience)<ul><li>
8+ years of experience in Data Science, Applied Statistics, Machine Learning, or a related quantitative field.</li><li>
3+ years of experience leading, managing, mentoring, and developing technical teams.</li><li>
Demonstrated experience leading large-scale data science initiatives from concept through production.</li><li>
Proven experience defining technical strategy and influencing cross-functional business and technology decisions.</li><li>
Strong expertise in statistical modeling, machine learning, graph-based analytics, and quantitative methodologies.</li><li>
Advanced proficiency in Python.</li><li>
Advanced proficiency in SQL.</li><li>
Experience working with large-scale cloud-based data warehouse environments such as BigQuery or Snowflake.</li><li>
Experience conducting complex analyses that drive measurable business impact.</li><li>
Proven ability to communicate technical concepts effectively to both technical and executive audiences.</li><li>
Demonstrated success managing multiple complex initiatives and competing priorities in a fast-paced environment.</li><li>
Bachelor's degree in Computer Science, Statistics, Mathematics, Engineering, Economics, Data Science, or another quantitative discipline.</li></ul>
Desired Skills, Qualifications and Experience<ul><li>
Experience building pseudonymous identity frameworks leveraging device graphs.</li><li>
Experience with household graphs, identity graphs, entity resolution, or conflict resolution frameworks.</li><li>
Advanced degree (M.S. or Ph.D.) in Computer Science, Statistics, Mathematics, Engineering, Data Science, or another quantitative discipline.</li><li>
Experience working with very large datasets and distributed data processing environments.</li><li>
Experience developing proprietary data products that support advertising technology, personalization, customer analytics, or audience measurement.</li><li>
Demonstrated ability to influence senior leaders and drive alignment across highly matrixed organizations.</li><li>
Strong strategic thinking and business acumen with the ability to translate business priorities into scalable data science solutions.</li><li>
Strong relationship-building, coaching, and leadership skills.</li><li>
Excellent written, verbal, and presentation communication skills.</li><li>
Ability to thrive in a rapidly changing, high-growth environment while balancing strategic priorities and execution.</li><li>
Full professional proficiency in English and either professional Spanish proficiency or the desire to become proficient in Spanish.</li><li>
Knowledge of and active interest in TelevisaUnivision content is a plus.</li></ul>
ELIGIBILITY REQUIREMENTS<ul><li>
Must be willing to work in the US</li><li>
Employment/education will be verified</li><li>
Applicants must be currently authorized to work in the United States on a full-time basis</li></ul>
OUR BENEFITS:
TelevisaUnivision believes that a happy, well-balanced employee is what makes our culture thrive. We offer a wide selection of perks and benefits including PTO; tuition reimbursement; wellness and employee support programs; 401K; and life and other insurance plans. This is all in addition to our comprehensive and competitive health benefits package featuring medical, dental and vision coverage options.
TelevisaUnivision is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to characteristics protected by law.</div>

Director, Data Science - Graph & Insights

Bloomingdale's

<div>About

Bloomingdale&rsquo;s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale&rsquo;s like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Job Overview

Store Leaders are on the forefront of both the colleague and customer experience. Through your dynamic leadership style, interpersonal skills and business acumen, you will inspire your team to bring the Bloomingdale&rsquo;s mission, to be like no other store in the world, to life. A leader&rsquo;s success is through the connectivity of their team and as a Business Sales Manager, you are responsible for unlocking each member&rsquo;s individual motivation and goals. A successful Bloomingdale&rsquo;s Business Manager possesses an inherent passion for people whether it is recruiting, onboarding and developing your direct reports or ensuring the customer receives an outstanding experience regardless of why they are in our stores. A Bloomingdale&rsquo;s Business Manager oversees a multi-million dollar component of the overall store business. It often includes multiple families of businesses with a large sales professional span of control. In today&rsquo;s retail environment, our leaders are flexible and agile supporting sales results, merchandising standards and ensuring customer fulfillment orders are completed on a timely basis.

Essential Functions
<ul>
<li>Observe, coach and role model customer-centric selling behaviors at all times</li>
<li>Require and champion use of selling technology to support a seamless customer experience</li>
<li>Lead and educate relationship selling, building a client book and driving outreach to maximize business</li>
<li>Actively support total store priorities and establish self as an available and engaged leader</li>
<li>Lead and own execution of merchandising, partnering with Visual Merchandise Manager / Merchandise Manager as the owner of overall merchandising direction</li>
<li>Ensure all necessary re-stocking, floor moves, signing are completed</li>
<li>Provide daily oversight of fulfillment process, track metrics throughout the day to ensure optimum fill rate</li>
</ul>
Qualifications and Competencies
<ul>
<li>Associate's Degree and 3-5 years direct experience required</li>
<li>Effectively communicate and present information in one-on-one and small group situations to customers, and all levels of internal and external business partners</li>
<li>Ability to effectively plan and execute strategies</li>
<li>Ability to monitor and maneuver workflow to achieve priorities</li>
<li>Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays</li>
</ul>
Physical Requirements
<ul>
<li>Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders</li>
<li>Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions</li>
<li>Frequently lift/move up to 25lbs</li></ul> 


This job description is not all inclusive; additionally, Macy&rsquo;s, Inc. reserves the right to amend this job description at any time. Macy&rsquo;s, Inc. &ndash; including Macy&rsquo;s, Bloomingdale&rsquo;s, and Bluemercury &ndash; is an equal opportunity employer, committed to a diverse and inclusive work environment. 


STORES00

LEADER00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at bloomingdalesJOBS.com.</div>

Manager, Sales

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