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accounting & finance analyst

accounts payable & accounting specialist Jobs in Miami

accounts payable & accounting specialist

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accounts payable coordinator Jobs in Miami

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accounts payable specialist - 390177 Jobs in Miami

accounts payable specialist - 390177

accounting finance analyst

Gulliver Preparatory School

<div>About Gulliver Preparatory School
Gulliver is a leading school of distinction, founded in 1926 and rooted in a century of educational excellence. To this day, our mission remains unchanged: to create an academic community devoted to educational excellence, with a personal touch, that fulfills each student&rsquo;s potential. Our dedicated educators are at the heart of this mission, as they empower our students to think, create, and grow with purpose, connecting the classroom to the real world, and preparing them for what&rsquo;s next. At Gulliver, we believe that success is not just what students achieve, but also who they become, and the role they play in shaping the future.
Rooted in the spirit of Miami, Gulliver embodies the city&rsquo;s energy and innovation to create a learning environment that&rsquo;s dynamic and future-facing. We aspire to be a national model for teaching and learning, where the intellectual curiosity of educators and students drives creativity, discovery, and the highest levels of achievement in the classroom, in our community, and beyond. 
Working at Gulliver
Gulliver is a trusted guide for families, and our faculty and staff are core to building powerful relationships that ensure every child thrives. Our compassionate, inspired educators nurture individuality and character, fostering a culture of collaboration that challenges students to meet their full potential and prepare for a future full of possibility.
Join a community where passionate educators elevate their craft, inspire future-ready learners, and take teaching and learning to the next level! 
Position Overview
The Finance &amp; Accounting Department at Gulliver Prep is currently seeking to hire an Accounting &amp; Finance Analyst to join our team of professionals. The Accounting &amp; Finance Analyst position will be responsible for processing the bi-weekly payroll and supporting core finance and accounting functions such as forecast reporting, analytical support, process improvements and compliance. This role will be responsible to help ensure accurate financial operations, effective budget oversight, and timely reporting across the school.
Essential Primary Duties:<ul><li>
Process the bi-weekly payroll, including calculating, withholding and disbursing wages and benefits to ensure accuracy and compliance, while adhering to internal controls.</li><li>
Interprets financial information, identifies issues requiring attention, and recommends process improvements to enhance efficiency, accuracy, and internal control compliance.</li><li>
Analyzes financial data, trends, and variances, and prepares reports, summaries, and recommendations for management and departmental leaders.</li><li>
Collaborates with departments across the school to support budget oversight, improve financial visibility, and promote adherence to budget guidelines.</li><li>
Supports the Director of Finance &amp; Accounting in the execution of accounting and financial operations, including financial reporting, special projects, report requests, and other departmental priorities.</li><li>
Develops and maintains financial reports, dashboards, and analytical tools in Excel and Power BI to support decision-making.</li><li>
Supports month-end and year-end close processes, including journal entries, account reconciliations, balance sheet reviews, and the preparation of supporting schedules.</li><li>
Assists with departmental budget development, monitoring, and forecasting, including the review of spending patterns and identification of variances.</li><li>
Reviews general ledger activity and assists in maintaining the accuracy and integrity of financial records.</li><li>
Reviews accounts payable activity for accuracy, appropriate coding, proper approvals, and compliance with internal controls; investigates and resolves exceptions.</li><li>
Maintains organized financial records and documentation to support internal and external audits.</li></ul> 
Qualifications &amp; Requirements<ul><li>
Bachelor&rsquo;s degree in accounting, finance, or a related field required.</li><li>
Two years of experience in accounting, finance, financial analysis, or a related area.</li><li>
Experience with financial reporting, reconciliations, budget support, and analysis.</li><li>
Proficiency in Microsoft Excel required, experience with Power BI preferred.</li><li>
Experience evaluating financial data, identifying variances, and supporting management decision-making.</li></ul> 
Desired Knowledge, Skills, &amp; Abilities:<ul><li>
Strong analytical skills, including the ability to interpret financial data, identify trends, and develop meaningful recommendations.</li><li>
Strong attention to detail and accuracy in financial reporting and analysis.</li><li>
Professional judgment, discretion, and a strong commitment to confidentiality.</li><li>
Ability to exercise sound judgment, manage multiple priorities, and meet deadlines in a fast-paced environment.</li><li>
Strong organizational, analytical, and problem-solving skills.</li><li>
Effective written and verbal communication skills, with the ability to collaborate across departments and present financial information clearly.</li><li>
Ability to work independently and contribute to process improvement and operational efficiency across the Finance Department.</li><li>
Customer-service mindset with a willingness to support teams across the organization.</li></ul> 
Pre-Employment Requirements
Criminal Background Check, Level II Fingerprint Screening(s), and Drug screen. 
Gulliver is deeply committed to the principles of equity and diversity and seeks to create an inclusive community for all faculty and staff. Gulliver is an Affirmative Action/Equal Opportunity employer and a Drug Free Workplace.</div>

Accounting & Finance Analyst

Etnia Eyewear Culture

<div>
 
 
 Job description:
 
 
 
 
 
 
 We are looking for a detail-oriented Accounts Payable &amp; Accounting Specialist to manage daily AP operations, support month-end close, and maintain accurate financial records. This role involves invoice processing, vendor management, reconciliations, and ongoing communication with internal teams and external partners.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Accounts Payable Operations
 
 
 <ul>
 <li>
 Process and post AP invoices and credits on a daily basis
 </li>
 <li>
 Manage AP payments, including check runs, CC and electronic payments
 </li>
 <li>
 Maintain AP folders and documentation in an organized and audit-ready manner
 </li>
 <li>
 Monitor vendor aging reports and ensure timely payments
 </li>
 </ul>
 
 
 
 
 
 Vendor &amp; Expense Management
 
 
 <ul>
 <li>
 Maintain vendor records and respond to vendor inquiries
 </li>
 <li>
 Manage expense reports
 </li>
 <li>
 Coordinate and schedule vendor services (waste, water, etc.)
 </li>
 <li>
 Support resolution of invoice discrepancies and disputes
 </li>
 </ul>
 
 
 
 
 
 Reconciliation &amp; Accounting Support
 
 
 <ul>
 <li>
 Perform bank clearing activities daily
 </li>
 <li>
 Reconcile credit cards, petty cash, and other accounts monthly
 </li>
 <li>
 Conduct CC payable reconciliations
 </li>
 <li>
 Review and reconcile UPS duties/tariffs as needed
 </li>
 <li>
 Ensure alignment between subledgers and general ledger
 </li>
 </ul>
 
 
 
 
 
 Reporting &amp; Month-End Close
 
 
 <ul>
 <li>
 Prepare monthly reports
 </li>
 <li>
 Generate and review customer statements
 </li>
 <li>
 Assist with commissions file preparation and posting
 </li>
 <li>
 Analyze transactions coding
 </li>
 </ul>
 
 
 
 
 
 Communication &amp; Support
 
 
 <ul>
 <li>
 Handle daily customer accounting calls and inquiries as needed
 </li>
 <li>
 Collaborate with internal teams to ensure accurate financial data
 </li>
 <li>
 Support audits and ensure compliance with internal controls
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Accounting, Finance, or related field preferred
 </li>
 <li>
 1&ndash;2 years of experience in accounting or accounts payable
 </li>
 <li>
 Experience with ERP systems (SAP preferred)
 </li>
 <li>
 Proficiency in Microsoft Excel and accounting software
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Strong attention to detail and accuracy
 </li>
 <li>
 Excellent organizational and time management skills
 </li>
 <li>
 Effective communication and problem-solving abilities
 </li>
 <li>
 Ability to manage multiple deadlines in a fast-paced environment
 </li>
 </ul>
 
 
 
 
 
 Schedule
 
 
 <ul>
 <li>
 Monday &ndash; Thursday: 9:00 AM &ndash; 5:30 PM
 </li>
 <li>
 Friday: 9:00 AM &ndash; 3:00 PM
 </li>
 <li>
 2 days work from home available after 3 months
 </li>
 </ul>
 
 
 
 
 
 Benefits (eligible after 3 months)
 
 
 <ul>
 <li>
 95% employer-paid health insurance
 </li>
 <li>
 2 weeks paid time off (PTO)
 </li>
 <li>
 11 paid company holidays
 </li>
 <li>
 Vision and dental insurance
 </li>
 <li>
 401(k) matching &ndash; 3%
 </li>
 </ul>
 
 
 
 
 
 Benefits:
 
 
 <ul>
 <li>
 401(k)
 </li>
 <li>
 401(k) matching
 </li>
 <li>
 Dental insurance
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Parental leave
 </li>
 <li>
 Vision insurance
 </li>
 <li>
 Work from home
 </li>
 </ul>
 
 
 
 
 
 Salary:
 
 
 <ul>
 <li>
 42K - 45K
 </li>
 </ul>
 
 
 
 
 Work Location: Hybrid remote in Miami, FL 33138
 
</div>

Accounts Payable & Accounting Specialist

Atrium

<div>
 
 Client Overview
 
 
 
 Our client, a leading construction organization, is seeking an
 
 Accounts Payable Specialist
 
 on a contract-to-hire basis.
 
 
 
 Salary/Hourly Rate
 
 
 
 $22hr - $25hr
 
 
 
 Position Overview
 
 
 
 We are seeking a detail-oriented Accounts Payable Specialist to join our client's Finance team. This individual will be responsible for managing the full-cycle accounts payable process while also supporting general accounting functions, ensuring accuracy, efficiency, and compliance with company policies.
 
 
 
 Responsibilities Of The Accounts Payable Specialist
 
 
 
 <ul>
 <li>
 Process high-volume invoices, ensuring accuracy and proper coding to the general ledger.
 </li>
 <li>
 Manage the full-cycle accounts payable process, including invoice entry, approvals, and payments.
 </li>
 <li>
 Perform vendor statement reconciliations and resolve discrepancies in a timely manner.
 </li>
 <li>
 Maintain vendor records and ensure proper documentation (W-9s, contracts, etc.).
 </li>
 <li>
 Prepare and process weekly check runs, ACH, and wire payments.
 </li>
 <li>
 Assist with month-end close, including accruals and AP-related journal entries.
 </li>
 <li>
 Reconcile the AP subledger to the general ledger.
 </li>
 <li>
 Support audits by providing the requested documentation and reports.
 </li>
 <li>
 Assist with expense report processing and company credit card reconciliations.
 </li>
 <li>
 Collaborate cross-functionally with internal departments and external vendors.
 
 
 </li>
 </ul>
 
 Required Experience/Skills for the Accounts Payable Specialist:
 
 
 
 <ul>
 <li>
 2 - 5 years of experience in accounts payable and/or staff accounting.
 </li>
 <li>
 Strong understanding of AP processes and general accounting principles.
 </li>
 <li>
 Experience with ERP systems (e.g., QuickBooks, NetSuite, SAP, or similar).
 
 
 </li>
 </ul>
 
 Preferred Experience/Skills for the Accounts Payable Specialist:
 
 
 
 <ul>
 <li>
 Construction experience is preferred.
 
 
 </li>
 </ul>
 
 Education Requirements:
 
 
 
 <ul>
 <li>
 Associate's degree is required.
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).
 
 
 </li>
 </ul>
 By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy .
 
 
 As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
 
 
 EOE/M/F/D/V/SO
 
 
 Position ID: 390177
</div>

Accounts Payable Specialist - 390177

Delaware North

<div><div><h2 class="jobSectionHeader">The opportunity</h2><div>
Delaware North Sportservice is searching for a full-time Accounting Clerk to join our team at Miami Freedom Park in Miami, Florida. As an Accounting Clerk, you will be responsible for completing payments and controlling expenses by receiving, processing, verifying, and reconciling invoices. You will also collaborate with team members to prepare weekly and monthly operating results.</div><div></div><div> 
If you enjoy fast-paced work, and seek hands-on learning, our Sportservice team invites you to apply today.</div></div><div><h2 class="jobSectionHeader">
Pay</h2>
$25.00 - $28.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.</div><div><h2 class="jobSectionHeader">
What we offer</h2><div>
We care about our team member&rsquo;s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:</div><ul><li>
Weekly pay</li><li>
Training and development opportunities</li><li>
Employee discounts</li><li>
Flexible work schedules</li></ul><div>
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.</div></div><div><h2 class="jobSectionHeader">
What will you do?</h2><ul><li>
Prepare, verify, and process invoices and coding payment documents</li><li>
Verify that transactions comply with financial policies and procedures</li><li>
Bill and credit accounts involved with the accounts payable system</li><li>
Act as a liaison between departments and vendors</li><li>
Check department financial accounts to assure funds are available for purchases</li><li>
Review electronic direct invoices for proper accountability and weekly balancing</li></ul></div><div><h2 class="jobSectionHeader">
More about you</h2><ul><li>
Degree in Accounting, with additional specialized training in specific aspects of job functions or demonstrated ability to perform assigned tasks</li><li>
Prior accounts payable experience preferred</li><li>
Knowledge of generally accepted accounting principles and practices</li><li>
Above average Microsoft Office Suite skills and computerized accounting skills is required</li><li>
Strong guest service orientation, with a focus on accuracy in handling confidential information</li></ul></div><div><h2 class="jobSectionHeader">
Who we are</h2></div><div><div>
Miami Freedom Park is a state-of-the-art soccer stadium and entertainment destination in South Florida, opening in 2026 as the future home of Inter Miami CF. Delaware North will lead stadium concessions and premium food and beverage services, delivering innovative culinary experiences that celebrate Miami&rsquo;s vibrant culture while elevating classic stadium favorites. The venue will host world-class soccer matches, concerts, and live entertainment year-round.</div></div><div>
Our business is all about people, and that includes you. At Delaware North, you&rsquo;re not just part of a team &mdash; you&rsquo;re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can&rsquo;t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you&rsquo;re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we&rsquo;re invested in helping you achieve your career goals.
Together, we&rsquo;re shaping the future of hospitality &mdash; come grow with us!</div><div>
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. 
</div> 
$25.00 - $28.00 / hour</div>

Accounting Clerk, Miami Freedom Park

Santander Private Banking International

<div>
 Country: United States of America
 
 
 
 It Starts Here:
 
 
 
 Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what&rsquo;s possible. This is more than a strategic shift. It&rsquo;s a chance for driven professionals to grow, learn, and make a real difference.
 
 
 If you are interested in exploring the possibilities
 
 We Want to Talk to You!
 
 
 
 
 Position Summary:
 
 
 
 The Alternative Investment Operations Manager is responsible for reviewing and ensuring the proper settlement of executions across various financial instruments, including FX, MM, NDFs, interest rate swaps, options, repos, and other products traded by the treasury desk. Additionally, oversees daily account reconciliations and esnure timely processing of securities and cash movements to meet collateral requirements. Collaborates with Finance team to ensure accurate accounting and regulatory reporting, including the handling of documentation (agreements, confirmations, etc).
 
 
 Coordinates with custodians and various fund families, overseeing the review and processing of subscription documents and capital activity related to private equity and hedge funds. Works closely with internal departments to ensure proper approvals are obtained for establishing new relationships with administrators and fund families, including the preparation of required documentation. Additionally, manages corporate actions such as distributions, redemptions, roll-ups, drawdowns, and other related events. Works closely with internal departments to assist with client contact changes, transfers, documentation, and other adhoc requests.
 
 
 Provides training to team members and oversees their work to ensure accuracy and efficiency in daily operations. Must have experience with all aspects of securities settlement (Fixed Income &amp; Equities), as well as knowledge of cash and securities reconciliation processes. Must be detail-oriented and be able to work independently and in a team environment.
 
 
 The Alternative Investment Operations Manager reports to Investment Operations Director.
 
 
 
 Position Duties / Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for daily monitoring of options, FXs, repos, money market instruments, and NDF transactions, including margin control and related notifications. Initiate same-currency transfers between accounts to facilitate securities settlement, collateral management, and liquidity metric reporting for repos. Manage all settlement payments for these products and notify the trading desk of any last-minute payments or projected overdrafts.
 </li>
 <li>
 Supervise and coordinate with custodians and various fund families. Manages the review and processing of hedge fund and private equity documentation prior to submission to the administrator. Collaborate with CSA team on matters related to private equity documentation.
 </li>
 <li>
 Oversee capital calls and distributions, working closely with administrators to ensure timely and accurate processing of transactions within the core platform.
 </li>
 <li>
 Review securities and cash positions between the bank and custodians to ensure accuracy. Manage trade confirmations and promptly notify the trading desk of any discrepancies.
 </li>
 <li>
 Work closely with internal departments to ensure proper approvals are obtained for establishing new relationships with administrators and fund families, including the preparation of required documentation.
 </li>
 <li>
 Supervise team members and support bankers in onboarding new clients for private equity programs, ensuring all investors meet AML compliance requirements.
 </li>
 <li>
 Coordinate with Finance team to investigate unreconciled securities and cash items, and support accurate regulatory reporting.
 </li>
 <li>
 Identify and drive opportunities to enhance operational efficiency and streamline processes.
 </li>
 <li>
 Other duties as assigned or requested by immediate supervisor.
 
 
 </li>
 </ul>
 Education:
 
 
 
 Bachelor&rsquo;s Degree Required Or Equivalent Experience
 
 
 
 Business Experience:
 
 
 6 - 8 years of relevant experience or demonstrated required level of proficiency
 
 
 Specialized and/or Technical Knowledge:
 
 
 <ul>
 <li>
 Ability to supervise and train team members.
 </li>
 <li>
 Delegation and workload prioritization.
 </li>
 <li>
 Conflict resolutions and team motivation.
 </li>
 <li>
 Strong knowledge of financial products: options, FX, repos, NDFs, and money market instruments.
 </li>
 <li>
 Knowledgeable of cash and securities reconciliations.
 </li>
 <li>
 Understanding of collateral management and margin control.
 </li>
 <li>
 Securities settlement expertise, including trade life cycle and settlement mechanics.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Strong attention to detail and problem-solving skills.
 </li>
 <li>
 Organizational skills and time-management skills.
 </li>
 <li>
 Proactive, with an ability to suggest improvements.
 </li>
 <li>
 Strong knowledge of Microsoft Office, emphasis in Excel.
 </li>
 <li>
 Excellent customer service skills.
 </li>
 <li>
 Multitask &amp; flexible.
 </li>
 <li>
 Strong judgment and ability to use discretion and make decision within guidelines.
 
 
 </li>
 </ul>
 Languages:
 
 
 English, required. Spanish, is a plus.
 
 
 
 What Else You Need To Know:
 
 
 
 The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
 
 
 
 Base Pay Range:
 
 
 
 Minimum:
 
 
 $82,500.00 USD
 
 
 Maximum:
 
 
 $150,000.00 USD
 
 
 
 We Value Your Impact:
 
 
 
 Your contribution matters and it&rsquo;s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)
 
 
 
 Risk Culture:
 
 
 
 We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
 
 
 
 EEO Statement:
 
 
 
 At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
 
 
 
 Working Conditions:
 
 
 
 Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
 
 
 
 Employer Rights:
 
 
 
 This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
 
 
 
 What
 
 
 To Do Next
 
 
 :
 
 
 
 If this sounds like a role you are interested in, then please apply.
 
 
 We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.
</div>

Alternative Investment Operations Manager

Xanterra

Overview (Text Only): 
Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
 
Our Mission: We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
 Our Vision: Enriching people’s perspective through inspired travel
 Our Values: Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible
 
See what our team members have to say about this great opportunity!
 <ul>
<li>"I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they’ll remember for life!"</li>
<li>"I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"</li>
<li>"The support and understanding from upper management not just in our professional life, but personal life is amazing!"</li>
</ul>
Full-time positions available to work remotely as long as you live in one of these states:
 AR, AZ, CO, FL, LA, MN, TX, and WI.
 
Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
 
Responsibilities (Text Only): 
<ul>
<li>Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.</li>
<li>Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.</li>
<li>Manifesting: Assist with basic manifesting functions as assigned by the Documents & Manifests lead.</li>
<li>Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.</li>
<li>Guest Support: Assist with overflow service calls during peak times in the Call Center as required.</li>
<li>Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.</li>
<li>Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.</li>
<li>Other Duties as assigned by management.</li>
</ul>
Qualifications (Text Only): 
<ul>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to work collaboratively across departments and adapt to changing priorities.</li>
<li>Strong organizational skills and ability to manage multiple tasks simultaneously.</li>
<li>Self-starter with excellent task management skills</li>
<li>Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).</li>
<li>Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.</li>
<li>Cruise or tour operations / reservations experience preferred.</li>
<li>Preferred experience managing processes with timelines.</li>
<li>Proficiency with Reservations and Operations systems (Seaware Core preferred)</li>
<li>This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.</li>
</ul>
BENEFITS: For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.
 
EEO: Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
 
Work Environment: Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Operations Agent

Xanterra Travel Collection

<div>
 
 Overview
 
 
 
 
 Awarded World&rsquo;s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world&rsquo;s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
 
 
 
 
 Our Mission
 
 : We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
 
 
 
 Our Vision
 
 : Enriching people&rsquo;s perspective through inspired travel
 
 
 
 Our Values
 
 :
 
 W
 
 elcoming,
 
 I
 
 nnovative,
 
 N
 
 ow,
 
 D
 
 iscipline,
 
 S
 
 erve,
 
 T
 
 eamwork,
 
 A
 
 uthentic,
 
 R
 
 esponsible
 
 
 See what our team members have to say about this great opportunity!
 
 
 <ul>
 <li>
 "I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they&rsquo;ll remember for life!"
 </li>
 <li>
 "I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"
 </li>
 <li>
 "The support and understanding from upper management not just in our professional life, but personal life is amazing!"
 
 
 </li>
 </ul>
 
 Full-time positions available to work remotely as long as you live in one of these states:
 
 
 
 
 AR, AZ, CO, FL, LA, MN, TX, and WI.
 
 
 
 Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.
 </li>
 <li>
 Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.
 </li>
 <li>
 Manifesting: Assist with basic manifesting functions as assigned by the Documents &amp; Manifests lead.
 </li>
 <li>
 Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.
 </li>
 <li>
 Guest Support: Assist with overflow service calls during peak times in the Call Center as required.
 </li>
 <li>
 Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.
 </li>
 <li>
 Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.
 </li>
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 Other Duties as assigned by management.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Ability to work collaboratively across departments and adapt to changing priorities.
 </li>
 <li>
 Strong organizational skills and ability to manage multiple tasks simultaneously.
 </li>
 <li>
 Self-starter with excellent task management skills
 </li>
 <li>
 Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).
 </li>
 <li>
 Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.
 </li>
 <li>
 Cruise or tour operations / reservations experience preferred.
 </li>
 <li>
 Preferred experience managing processes with timelines.
 </li>
 <li>
 Proficiency with Reservations and Operations systems (Seaware Core preferred)
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 <li>
 This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.
 
 
 </li>
 </ul>
 
 BENEFITS:
 
 For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental &amp; Vision; HSA &amp; FSA; Life &amp; Disability; Accident, Hospital &amp; Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts &amp; Travel Deals.
 
 
 
 EEO:
 
 Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
 
 
 
 Work Environment:
 
 Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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