financial analyst

Royal Caribbean Group

<div>
 
 
 Journey with us!
 
 Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
 
 
 
 
 
 
 
 The Royal Caribbean Group has an exciting career opportunity for a full time
 
 Senior Analyst, Finance
 
 reporting to the
 
 Senior Manager, Finance Capital Projects and Business Analysis
 
 .
 
 
 
 
 
 
 
 
 
 Position is onsite and based in Miami, FL
 
 
 
 
 
 
 
 We are seeking a highly motivated and detail-oriented Senior Analyst to join our team, supporting the Silversea Brand&rsquo;s capital planning, financial analysis, and strategic initiatives functions. The ideal candidate will possess strong analytical skills, a deep understanding of financial modeling, and the ability to collaborate effectively across departments. This role offers an exciting opportunity to influence key business decisions and contribute to the long-term growth of the brand through rigorous analysis, strategic insights, and process improvements.
 
 
 
 
 
 The Senior Analyst will work closely with operational, finance, and strategic teams to develop accurate forecasts, manage capital projects, and drive bottom-line growth. The successful candidate will demonstrate a proactive mindset, exceptional organizational skills, and the ability to communicate complex data clearly to senior leadership.
 
 
 
 
 
 Essential Duties and Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Performs analysis of complex data, leveraging strong experience to generate actionable insights that inform strategic decision-making.
 </li>
 <li>
 Manages the Silversea Brand&rsquo;s capital forecast, conducting monthly variance analysis and presenting findings to senior leadership on a regular basis.
 </li>
 <li>
 Supports the development of business cases for long-term strategic projects, ensuring alignment with the overall commercial strategy.
 </li>
 <li>
 Collaborates with hotel operations, onboard revenue, revenue management, deployment, marketing, and destination management teams to develop assumptions for investment initiatives and revenue-generating opportunities.
 </li>
 <li>
 Develops and owns the quarterly reporting package for the Brand&rsquo;s five-year capital plan, working closely with operational and department leaders to ensure accuracy and clarity.
 </li>
 <li>
 Serves as the primary point of contact for the financial review and analysis of The Cormorant hotel&rsquo;s results, challenging assumptions and collaborating closely with the hotel&rsquo;s finance team to ensure accuracy and alignment with overall brand strategies.
 </li>
 <li>
 Collaborates with Strategy and FP&amp;A teams to develop and manage the 5-year financial outlook, ensuring alignment with strategic goals.
 </li>
 <li>
 Oversees the Brand capital labor forecast, including review of monthly actuals versus forecast variance analysis across all business units.
 </li>
 <li>
 Facilitates the quarterly capital project certification process and enforces project management controls.
 </li>
 <li>
 Executes key SOX controls related to capital projects, maintaining operational integrity and compliance.
 </li>
 <li>
 Acts as the primary strategic point of contact for corporate Capital Planning and Fixed Asset Accounting teams during business case development for new capital initiatives.
 </li>
 <li>
 Reviews the depreciation and amortization forecasting process at the Brand-level, partnering with Corporate Planning to ensure accuracy and consistency.
 </li>
 <li>
 Supports the Optimization and Transformation department in various cost-saving initiatives.
 </li>
 <li>
 Develops compelling presentation decks and visualizations in PowerPoint, Power BI, or related tools to communicate insights, recommendations, and strategic impacts effectively.
 </li>
 <li>
 Supports enhancements to financial modeling processes to improve planning efficiency, support new initiatives, and adapt to changing business environments.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications, Knowledge and Skills:
 
 
 
 
 
 
 
 
 <ul>
 <li>
 2-5 years of relevant experience in financial analysis, FP&amp;A, corporate finance, or related roles, preferably within hospitality, travel, or leisure industries.
 </li>
 <li>
 Bachelor&rsquo;s degree in Finance, Economics, Accounting, or a related discipline; advanced certifications (e.g., CFA, CPA) are a plus.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) required. Experience with data visualization tools such as Power BI a plus.
 </li>
 <li>
 Strong understanding of financial modeling, capital planning, and variance analysis.
 </li>
 <li>
 Experience with SOX controls and project management processes a plus.
 </li>
 <li>
 Excellent communication skills, both written and verbal, with the ability to present complex data clearly to senior stakeholders.
 </li>
 <li>
 Demonstrates a high level of accountability, taking ownership of tasks and delivering accurate, timely results.
 </li>
 <li>
 Resourceful and proactive in seeking solutions, continuously looking for opportunities to improve processes and outcomes.
 </li>
 <li>
 Eager to learn, receptive to coaching, and committed to ongoing professional development.
 </li>
 <li>
 Possesses a collaborative mindset, effectively working with cross-functional teams to achieve shared goals.
 </li>
 <li>
 Strategic thinker with high attention to detail, organizational skills, and the ability to multi-task under tight deadlines.
 </li>
 <li>
 Ability to build relationships across departments and work effectively in a fast-paced environment.
 </li>
 </ul>
 
 
</div>

Senior Analyst, Finance

Hut 8

<div>
 
 ABOUT HUT 8
 
 
 
 Imagine the ultimate destination for those who want to work at the cutting edge of technology, energy, and infrastructure. Hut 8 is on a mission to build and operate some of the world&rsquo;s largest data centers for next-generation computing workloads, including AI, Colocation, Cloud, and Bitcoin Mining. We are proud to offer interesting and challenging opportunities for individuals who want to build teams, solve problems, and make an impact from day one. If you&rsquo;re an ambitious individual looking for a career that is as rewarding as it is challenging, you&rsquo;ve come to the right place.
 
 
 
 ABOUT THE ROLE
 
 
 
 As an Analyst in Financial Operations focusing on Accounts Payable at Hut 8, you will play a crucial role in ensuring the accuracy and efficiency of our financial operations. You will be responsible for managing the AP process, reconciling accounts, and supporting multiple teams ensuring all invoices and PO&rsquo;s are processed in a timely manner. This position requires a detail-oriented individual with strong analytical skills and a solid understanding of AP principles. A solid understanding of general accounting practices is beneficial and a high-level of focus on preventing payment fraud within a fast-paced environment is crucial.
 
 
 
 
 Accounts Payable Management
 
 
 
 
 <ul>
 <li>
 Set up vendors and process invoices and PO&rsquo;s accurately and timely in accordance with company policies and procedures.
 </li>
 <li>
 Review vendor invoices for accuracy and resolve discrepancies as necessary.
 </li>
 <li>
 Prepare and process payments (Bill Payments, ACH, wire transfers) to vendors.
 
 
 </li>
 </ul>
 
 
 Financial Reporting and Analysis
 
 
 
 
 <ul>
 <li>
 Assist in month-end and year-end close processes by preparing journal entries and reconciling AP accounts.
 </li>
 <li>
 Prepare AP aging reports and analyze vendor payment trends.
 </li>
 <li>
 Provide support for financial reporting and variance analysis as needed.
 
 
 </li>
 </ul>
 
 
 Vendor Relations
 
 
 
 
 <ul>
 <li>
 Engage vendors over the phone to validate and confirm banking details and test payments.
 </li>
 <li>
 Communicate with vendors regarding invoice inquiries, payments, and account reconciliations.
 </li>
 <li>
 Maintain positive relationships with vendors and resolve any issues or disputes promptly.
 
 
 </li>
 </ul>
 
 
 Compliance and Controls
 
 
 
 
 <ul>
 <li>
 Ensure compliance with company policies, GAAP, and regulatory requirements.
 </li>
 <li>
 Assist in internal and external audits by providing documentation and explanations related to AP processes and transactions.
 
 
 </li>
 </ul>
 
 
 Process Improvement
 
 
 
 
 <ul>
 <li>
 Identify opportunities to streamline AP processes and improve efficiency, especially via AI automation where possible while ensuring data integrity.
 </li>
 <li>
 Support implementation of new tools and cutting-edge practices to enhance accuracy and reduce cycle times.
 
 
 </li>
 </ul>
 
 
 Cross-functional Collaboration
 
 
 
 
 <ul>
 <li>
 Collaborate with other departments &mdash; including engineering, procurement, construction, corporate development, finance, legal, and treasury &mdash; to resolve AP-related issues and support business initiatives.
 
 
 </li>
 </ul>
 
 ABOUT YOU
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Accounting, Finance, Business Administration, or related field.
 </li>
 <li>
 2+ years of experience in accounts payable or financial operations.
 </li>
 <li>
 Strong understanding of AP processes, principles, and best practices.
 </li>
 <li>
 Proficiency in accounting software (NetSuite experience a plus) and Microsoft Excel.
 </li>
 <li>
 Detail-oriented with excellent organizational and time management skills.
 </li>
 <li>
 Ability to work independently and as part of a team in a fast-paced, high-growth environment.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 
 
 </li>
 </ul>
 
 ABOUT THE WORK ENVIRONMENT
 
 
 
 This role is in office at our corporate offices in the Brickell area of Miami, Florida. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 WHAT MAKES HUT 8 A GREAT PLACE TO WORK
 
 
 
 Hut 8 offers a benefits and wellness program that includes medical, dental, vision, life, and short-term and long-term disability insurance, as well as paid time off. We are proud to invest in building the best team in the industry. At all levels of the organization, we are driven by an entrepreneurial spirit, radical transparency, and relentless growth mentality.
 
 
 
 At Hut 8, You Will Have The Opportunity To
 
 
 
 ▶ Work with bright, driven peers from a range of educational and professional backgrounds including software development, energy, engineering, entrepreneurship, investment banking, private equity, and management consulting
 
 
 ▶ Design and pitch new products, services, and other initiatives to a leadership team consisting of serial entrepreneurs and seasoned executives and backed by a board of directors consisting of industry veterans of energy, finance, and government
 
 
 ▶ Debate ideas and alternatives in a truly meritocratic setting where the learning curve is steep and the lessons come from both senior and junior members of the team
 
 
 ▶ Build a lifelong network of friends and professional connections at the cutting-edge intersection of technology, energy, and infrastructure
</div>

Accounts Payable Analyst

Carnival Corporation

<div>
 
 Job Description
 
 
 
 The Analyst, Decarbonization supports the corporation&rsquo;s strategic and operational efforts to reduce greenhouse gas (GHG) emissions and advance sustainability across cruise operations. This position blends analytical rigor with technical insight, helping cross-functional teams make informed decisions on fuel strategy, energy efficiency, and regulatory compliance.
 
 
 Operating in a fast-paced and evolving environment, the position will contribute to the development of decarbonization initiatives through data analysis and modeling, evaluating technologies, and supporting subject matter experts in decision-making processes. The ideal candidate brings strong analytical skills, quantitative aptitude, attention to detail, intellectual curiosity, and the ability to navigate ambiguity in a fast-paced, evolving environment.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Data Analysis, Modeling, and Reporting:
 </li>
 <ul>
 <li>
 Conduct quantitative analysis of fuel consumption, emissions profiles, and energy efficiency performance to develop internal and external GHG targets
 </li>
 <li>
 Develop reports and dashboards to track progress versus targets
 </li>
 <li>
 Support internal and external reporting requirements, including sustainability disclosures and regulatory submissions
 </li>
 </ul>
 <li>
 Energy Efficiency Support:
 </li>
 <ul>
 <li>
 Support subject matter experts on progress reporting of energy efficiency programs
 </li>
 <li>
 Assist in cost-benefit analysis and other evaluations
 </li>
 <li>
 Coordinate with Performance Engineering on the development and reporting of KPIs
 </li>
 </ul>
 <li>
 Project/Initiatives Support and Coordination:
 </li>
 <ul>
 <li>
 Prepare meeting materials, track action items, and contribute to group deliverables
 </li>
 <li>
 Prepare documentation, presentations, and reports for internal stakeholders and external partners
 </li>
 <li>
 Facilitate information sharing across the Decarbonization Working Group and its subgroups
 </li>
 </ul>
 <li>
 Ad Hoc Analysis:
 </li>
 <ul>
 <li>
 One-time or low-frequency reporting
 </li>
 <li>
 Investigate competitor fuel consumption and provide competitor insights
 </li>
 <li>
 Collect and maintain information on broader maritime fuel markets
 
 </li>
 </ul>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Lead by example by &lsquo;respecting and protecting&rsquo; the health and safety of yourself and others
 </li>
 <li>
 Ensure your team and colleagues speak up report all accidents, &ldquo;near miss&rdquo; incidents, and work-related ill health conditions
 </li>
 <li>
 Help your team follow HESS rules and procedures by promoting the HESS Golden Rules
 </li>
 <li>
 Attend HESS training &amp; conduct risk assessments where required
 </li>
 <li>
 Demonstrate HESS leadership in accordance with our Heroes of Safe &amp; Well program
 </li>
 <li>
 2-5 years of experience in marine, technical, engineering, or related field.
 </li>
 <li>
 Display curiosity and a willingness to learn.
 </li>
 <li>
 Ability to work effectively in an ambiguous and cross-functional environment.
 </li>
 <li>
 This position is classified as &ldquo;in-office.&rdquo; As an in-office role, it requires employees to work from a designated Carnival office in South Florida, Monday through Thursday each week. Employees may work from home on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
 
 
 </li>
 </ul>
 At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival&rsquo;s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
 
 
 <ul>
 <li>
 Health Benefits:
 </li>
 <ul>
 <li>
 Cost-effective medical, dental and vision plans
 </li>
 <li>
 Employee Assistance Program and other mental health resources
 </li>
 <li>
 Additional programs include company paid term life insurance and disability coverage
 </li>
 </ul>
 <li>
 Financial Benefits:
 </li>
 <ul>
 <li>
 401(k) plan that includes a company match
 </li>
 <li>
 Employee Stock Purchase plan
 </li>
 </ul>
 <li>
 Paid Time Off:
 </li>
 <ul>
 <li>
 Holidays &ndash; All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee&rsquo;s discretion.
 </li>
 <li>
 Vacation Time &ndash; All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
 </li>
 <li>
 Sick Time &ndash; All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
 </li>
 </ul>
 <li>
 Other Benefits:
 </li>
 <ul>
 <li>
 Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
 </li>
 <li>
 Personal and professional learning and development resources including tuition reimbursement
 </li>
 </ul>
 <li>
 #CORP
 
 
 </li>
 </ul>
</div>

Analyst, Decarbonization

MIAX

<div>MIAX has built a multi-disciplinary team of professionals with deep expertise in the trading industry, working to bring enhanced market structure, technological innovation and superior customer service to the exchange space. We offer a challenging and rewarding work environment with an entrepreneurial spirit and culture that emphasizes collaboration and teamwork while maintaining commitment to professional ethics.
MIAX continues to look for talented professionals to fill select roles throughout the company.
If you are interested in applying for a position, please send your resume, cover letter and salary requirements to hr@miaxglobal.com.</div>
 <div><div>Chicago, IL
Miami International Holdings, Inc. (MIH) is seeking to hire a detail-oriented SOX IT Analyst to support our Sarbanes Oxley (SOX) compliance program in our Chicago, Illinois office. In this role, you will assess IT General Controls (ITGCs) and IT application controls (ITACs), assist with annual SOX scoping activities, and partner with internal and external auditors to ensure the organization maintains a strong internal control environment. This position will report to the SOX Manager in the Finance department.
Key Responsibilities:<ul><li>
Coordinate and support IT General Controls (ITGCs) across various areas, including logical access, change management, computer operations, and data backup/recovery.</li><li>
Document control walkthroughs, testing procedures, and findings in accordance with SOX requirements.</li><li>
Identify and track control deficiencies; work with control owners on remediation and monitor resolution.</li><li>
Collaborate with external auditors during SOX audit cycles by providing evidence and responding to inquiries.</li><li>
Support risk assessment and annual scoping activities.</li><li>
Assist in continuous improvement initiatives to strengthen the IT control framework.</li></ul>
Education and Experience:<ul><li>
Bachelor&rsquo;s degree or the equivalent in Information Systems, Information Technology, Accounting, Finance, Computer Science, or a related field</li><li>
2-3 or more years of experience in IT audit, IT compliance, SOX compliance, or a related field.</li><li>
Solid understanding of SOX Section 302 and 404 requirements and IT General Controls (ITGCs).</li><li>
Strong written and verbal communication skills, with the ability to work cross-functionally.</li><li>
Proficiency in documenting control evidence and preparing workpapers.</li></ul>
Preferred Qualifications:<ul><li>
Experience supporting SOX compliance in a publicly traded company.</li><li>
Familiarity with ERP systems such as NetSuite, Oracle, or SAP.</li><li>
Experience with GRC tools (e.g., AuditBoard, Archer, or ServiceNow).</li><li>
Knowledge of cybersecurity or control frameworks such as COBIT, NIST, or ISO 27001.</li><li>
Professional certifications such as CISA, CIA, or CPA are a plus.</li></ul>
The anticipated annualized base pay range for this position is $95,000 - $125,000. Actual initial base salary will be determined based on factors that may include qualifications, experience, and/or geography. 
 
If you are interested in applying for a position, please send your resume, cover letter and salary requirements to hr@miaxglobal.com.
Miami International Holdings, Inc. (MIH) is an equal employment opportunity employer. MIH adheres to a policy of making employment decisions without regard to race, color, religion, gender, national origin, age, disability, veteran, or other legally protected status. Your opportunity for employment with MIH depends solely upon your qualifications.</div></div>

SOX IT Analyst

Miami Jewish Health

<div>Miami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. Our main campus is located on 20+ acres just north of mid-town Miami, and is home to our support departments like Finance, Accounting, Human Resources, Marketing and more. Join us now to do purposeful work with our diverse and respectful team 


Job Title: Help Desk Analyst 

<div>
Job Summary</div>
<div>
Dynamic and resourceful I.T. support professional, with a dedication to customer satisfaction and creative problem solving. Provides remote support to users with technical problems and information technology needs involving enterprise software systems, workstation and laptop computers, handheld and mobility devices, print/fax/copy, telecom, and network services in a distributed organization.</div> 
<div></div>
<div>
Essential Job Functions</div>
<ul><li> Provides the first line of technical support via telephone, email and remote-connect methods for hardware, network, systems, and software applications for internal/external customers, including support of the following technologies:</li></ul>
<ul><li> Desktop and laptop computers</li></ul>
<ul><li> Networking (cabling, routing, switching, DNS, Wi-Fi, carriers, etc.)</li></ul>
<ul><li> Print/fax/copy devices, including supply management</li></ul>
<ul><li> Mobile phones and networks</li></ul>
<ul><li> Handheld, peripheral, and other devices</li></ul>
<ul><li> Line-of-business software applications</li></ul>
<ul><li> Operating system and productivity applications (Microsoft Windows, Office, browsers)</li></ul>
<ul><li> User authentication and account issues, such as password resets</li></ul>
<ul><li> Logs all customer contacts in Track-It ticketing system, following standard desk-level procedures.</li></ul>
<ul><li> Identifies, researches, and follows customer issues and questions through to fastest possible resolution, using all available resources (knowledge base, diagnostic tools, vendors, Internet research, support forums, I.T. team knowledge, etc.).</li></ul>
<ul><li> Measures, reports-on and strives to continually improve Incident Resolution Time and other customer satisfaction KPIs.</li></ul>
<ul><li> Identifies and escalates situations requiring urgent attention to 2nd/3rd-level support resources, and/or vendors.</li></ul>
<ul><li> Applies diagnostic techniques to identify recurring problems, investigate root causes and recommend and implement solutions to prevent common failures.</li></ul>
<ul><li> Continually improves and extends the knowledge base with documentation, examples, and process refinements.</li></ul>
<ul><li> Provisions desktop, laptop, and mobile devices for new users.</li></ul>
<ul><li> Assists in equipment provisioning for new facilities and network buildouts.</li></ul>
<ul><li> Maintains accurate inventory records and participates in I.T. asset lifecycle processes.</li></ul>
<ul><li> Rapidly responds to emergency situations, both during and outside of normal business hours.</li></ul>
<ul><li> Participates in the Change Control process.</li></ul>
<ul><li> Contributes to team effort by accomplishing related results as needed</li></ul> 

<div>
Job Requirements</div>

Education:
<ul><li> Associate Degree in Computer Science or equivalent</li></ul> 


Experience:
<ul><li> One to two years related experience</li></ul> 


Licenses/Certifications:
<ul><li> N/A</li></ul> 


Abilities Required
<ul><li> Knowledge of current computing practices, standards, and equipment.</li></ul>
<ul><li> Knowledge of MS Windows and Server, Office 365, and Active Directory</li></ul> 

<div>
Functional Demands</div>

Environment Work Conditions:
<ul><li> Normal working condition with adequate lighting and ventilation</li></ul>
<ul><li> Electrical Components and High Voltage Electrical devices</li></ul> 


Infectious Material Exposure:
<ul><li> N/A</li></ul> 
<div></div>
<div>
Organizational Expectations</div>
<ul><li> Ensures that resident&rsquo;s/patient&rsquo;s rights are adhered to</li></ul>
<ul><li> Demonstrates professionalism and accountability</li></ul>
<ul><li> Demonstrates a caring attitude consistent with Miami Jewish EmpathicareSM toward MJH residents, patients, family members, employees, and other facility guests</li></ul>
<ul><li> Demonstrates excellent communication skills</li></ul>
<ul><li> Ensures confidentiality and security of patients&rsquo; medical information</li></ul>
<ul><li> Identifies and utilizes appropriate channels of communication</li></ul>
<ul><li> Able to speak, read and write English</li></ul>
<ul><li> Able to think and act calmly to meet unusual occurrences of the job</li></ul>
<ul><li> Adheres to the organization&rsquo;s Mission, Vision and Values</li></ul>
<ul><li> Participates in departmental activities, meetings and in-services and follows established guidelines</li></ul>
<ul><li> Maintains a safe working environment</li></ul> 


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. 


We believe in the power of empathy, the value of relationships and the importance of a life well-lived. Come see why Miami Jewish Health is unlike anywhere you&rsquo;ve ever worked before. We offer competitive compensation, medical/dental/vision coverage and a 403(b)-retirement savings plan for eligible full and part-time positions, free on-campus parking, an onsite fitness center and more. 


Miami Jewish Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div>

Help Desk Analyst

BLOSSOM

<div>Job Summary
The Core System Support Specialist (Tier 1) serves as the first point of contact for credit union clients, providing prompt and professional support for core banking software and related systems. This role is responsible for diagnosing, troubleshooting, and resolving issues related to core platform functionality &mdash; including member data, transaction processing, account maintenance, and system configurations &mdash; while delivering an exceptional client experience.
Supervisory Responsibilities:
None
Duties / Responsibilities:<ul><li>Serve as first-line support for credit union clients contacting Blossom via phone, email, or ticketing system regarding core banking software issues and inquiries.</li><li>Troubleshoot and resolve core system issues including member account data discrepancies, transaction processing errors, account maintenance functions, and software configuration questions.</li><li>Guide credit union staff through core software navigation, workflows, and best practices specific to their platform (e.g., Symitar/Episys, Corelation, Jack Henry, Fiserv).</li><li>Accurately log, track, and document all client interactions, issue details, and resolutions in the support ticketing system; escalate complex or unresolved issues to Tier 2 or appropriate internal teams.</li><li>Communicate regularly with members of the support, product development, and quality assurance teams to discuss recurring core system issues and share solutions and best practices.</li><li>Maintain and update the internal client information database and core system documentation.</li><li>Assist with software installation, system updates, and troubleshooting of related core platform components; refer issues beyond scope to appropriate staff.</li><li>Attend training sessions on core software updates, new product releases, and industry changes; assist in developing user manuals and internal knowledge base articles.</li><li>As experience grows, provide end-user training on core software functionality and related hardware or peripheral use.</li><li>Assist individuals with disabilities with use of software and hardware, providing adaptive accommodations as needed.</li><li>Participate in ongoing professional development to stay current with core banking software, credit union operations, and industry trends.</li><li>Perform other related duties as assigned.</li></ul>
Required Skills / Abilities:<ul><li>Working knowledge of core banking platforms used at credit unions (e.g., Symitar/Episys, Corelation Teller, Jack Henry Symitar, Fiserv DNA) or demonstrated aptitude to learn quickly.</li><li>Understanding of credit union operations including member accounts, share and loan products, transaction processing, and ACH/NACHA workflows.</li><li>Thorough understanding of computer software and hardware, including desktop computers, laptops, network devices, and peripherals.</li><li>Proficient in Google Workspace; working knowledge of SQL and/or XML preferred for core data troubleshooting.</li><li>Excellent communication skills, including active listening and the ability to translate technical information to non-technical users.</li><li>Excellent interpersonal and telephone skills; willingness to have calls monitored for quality assurance.</li><li>Service-oriented with proven ability to resolve client issues professionally and efficiently.</li><li>Ability to maintain professionalism and composure in high-volume or stressful situations.</li><li>Strong problem-solving and troubleshooting skills with excellent written and organizational abilities.</li><li>Effective at managing multiple tasks simultaneously in a fast-paced environment.</li><li>Proven desire to expand knowledge of core banking systems and the credit union industry.</li></ul>
Education and Experience:<ul><li>Minimum two years of experience supporting or working within core banking software at a credit union or financial institution, OR two or more years of technical support experience in a software/SaaS environment.</li><li>Financial institution experience &mdash; especially in credit unions or with core system platforms &mdash; strongly preferred; three years of customer service experience required if no direct financial institution experience.</li><li>Associate&rsquo;s degree with coursework in information technology, business, or a related field preferred; high school diploma or equivalent required.</li></ul>
Physical Requirements:<ul><li>Prolonged periods sitting at a desk and working on a computer.</li><li>Must be able to lift up to 15 pounds at times.</li></ul>
What We Offer:<ul><li>
Health, fully covered: Company-paid medical, dental, and vision insurance.</li><li>
Life &amp; AD&amp;D: Company-paid life and accidental death &amp; dismemberment coverage.</li><li>
Income protection: Company-paid short- and long-term disability.</li><li>
401(k) with match: Save for the long run, and we&rsquo;ll match.</li><li>
Remote allowance: Cell phone and internet connectivity expenses support.</li><li>
Flexible spending: FSA and Dependent Care (DCSA) accounts to stretch your pre-tax dollars.</li><li>
Unlimited PTO: Take the time you actually need.</li><li>
Employee Assistance Program (EAP): Confidential support for life&rsquo;s harder moments.</li><li>
Supplemental coverage: Voluntary insurance options to round out your plan.</li></ul></div>

Core System Support Specialist

Summit

<div>
 
 Job Reference Number:
 
 39648
 
 
 
 Employment Type:
 
 Full-Time
 
 ,
 
 Onsite
 
 Segment:
 
 Corrections
 
 
 
 Brand:
 
 Summit
 
 
 
 Location:
 
 Miami
 
 ,
 
 Florida (US-FL)
 
 
 
 The Role at a glance:
 
 
 
 We are looking to add an experienced, motivated general manager to our Corrections team in Miami,FL. As a general manager, you will have the opportunity to oversee a skilled team of food service employees and ensure that every guest receives a healthy, delicious meal
 
 
 
 What you'll be doing:
 
 
 
 <ul>
 <li>
 Planning, organizing, and overseeing all activities and systems in the dining service and nutrition departments.
 </li>
 <li>
 Functioning as the liaison in all administrative roles with in the budget.
 </li>
 <li>
 Assuming responsibility for budget development and compliance, sanitation, safety, regulatory compliance, menu development, and preparation and service of food.
 </li>
 <li>
 Supervising staff and facilitating staff development.
 
 
 </li>
 </ul>
 
 What we're looking for:
 
 
 
 
 Must-haves:
 
 
 
 <ul>
 <li>
 At least three years of progressive work experience in a leadership position in food service management.
 </li>
 <li>
 Proven experience in financial management and controls.
 </li>
 <li>
 Advanced skills in math and financial management, such as budgeting, labor, and food cost controls.
 
 
 </li>
 </ul>
 
 Nice-to-haves:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Nutrition, Hotel and Restaurant Management, or related field; alternatively, equivalent related work experience.
 
 
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 Where you'll be working:
 
 
 
 Miami Dade Corrections
 
 
 
 Compensation Range
 
 
 
 up to $125k/yr depending upon experience
 
 
 
 Our Benefits:
 
 
 
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 Medical (FT Employees)
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 Dental
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 Vision
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 Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
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 Discount Program
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 Commuter Benefits (Parking and Transit)
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 EAP
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 401k
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 Sick
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 Holiday Pay (9 paid holidays)
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 Tuition Reimbursement (FT Employees)
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 Paid Time Off
 
 
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 #boost
 
 
 
 About Summit:
 
 
 
 Focused on serving correctional institutions, Summit ensures that incarcerated people across the United States have access to delicious, healthy food at each meal. Working with Summit, you will have the opportunity to aid in this process and provide inmates with vital social interaction at mealtimes.
 
 
 
 About Elior North America:
 
 
 
 Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.
 
 
 At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you&rsquo;ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.
 
 
 
 Disclaimer:
 
 This job description can be revised by management as needed.
 
 
</div>

General Manager-Correctional Food Service

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