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assistant manager - front office Jobs in Doha

assistant manager - front office

front desk representative

Inspire Management Training Center

We are seeking a highly motivated and customer-focused Front Desk Agent (Female) to join a luxury hotel in Qatar. As the first point of contact for our guests, you will play a vital role in delivering exceptional service and creating memorable guest experiences. The ideal candidate will have excellent communication skills, and a warm, professional demeanor.Key Responsibilities:<ul><li>Welcome and greet all guests with a friendly, professional demeanor, ensuring seamless check-in and check-out procedures.</li><li>Handle room reservations, cancellations, and modifications accurately using the hotel&rsquo;s property management system.</li><li>Respond promptly and courteously to guest inquiries, concerns, and service requests to ensure complete guest satisfaction.</li><li>Coordinate with housekeeping and maintenance teams to guarantee room readiness and address guest needs.</li><li>Manage guest billing and payment transactions efficiently, including cash handling, credit card processing, and end-of-shift reconciliation.</li><li>Maintain detailed records of guest interactions, special requests, and complaints in accordance with hotel policies.</li><li>Ensure the front desk and lobby areas are clean, organized, and welcoming at all times.</li><li>Promote hotel services, amenities, and local attractions to enhance the guest experience.</li><li>Follow all safety, security, and emergency procedures as required.</li><li>Handle guest information confidentially and professionally.</li></ul>Qualifications, Experience &amp; Skills:<ul><li>High school diploma or equivalent required; diploma or certification in hospitality or hotel management is a plus.</li><li>2&ndash;3 years of front desk experience in luxury hotels is required.</li><li>Strong working knowledge of hotel reservation systems (e.g., Opera, Fidelio, Cloudbeds, etc.).</li><li>Excellent communication and interpersonal skills with a guest-centric approach.</li><li>Professional appearance and conduct with strong organizational and multitasking abilities.</li><li>Ability to work flexible hours, including weekends, holidays, and night shifts.</li><li>Proficiency in Microsoft Office and basic administrative tools.</li><li>Locally available in Qatar with a valid visa and QID.</li></ul>Benefits:<ul><li>Competitive salary package.</li><li>Company-provided accommodation, meals, and transportation (if applicable).</li><li>Opportunities for professional growth in a luxury hospitality environment.</li></ul>Job Types: Full-time, PermanentPay: Up to QAR2,750.00 per monthEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Front Desk Agent: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Front Desk Agent – Female (Luxury Hotel Industy)

Hilton

<div>Front Desk Agent
A Front Desk Agent assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. 
What will I be doing? 
As a Front Desk Agent, you will play a pivotal role in delivering an exceptional guest experience from the moment of arrival. With a warm and welcoming demeanor, you will assist in the daily operations of the Front Office, ensuring that every guest receives prompt, courteous, and personalized service:<ul><li>
Greet guests warmly and professionally upon arrival.</li><li>
Manage check-in and check-out procedures efficiently.</li><li>
Verify guest information and provide room keys and relevant details.</li><li>
Address guest inquiries, requests, and concerns promptly and courteously.</li><li>
Provide accurate information about hotel services, amenities, and local attractions.</li><li>
Ensure a high level of guest satisfaction through attentive and personalized service.</li><li>
Handle room reservations via phone, email, or in person.</li><li>
Update and manage booking systems accurately.</li><li>
Coordinate with housekeeping and other departments to ensure room readiness.</li><li>
Liaise with other departments (housekeeping, maintenance, concierge) to fulfill guest needs. 
Communicate special requests or VIP guest details to relevant teams. 
Attend daily briefings and contribute to team discussions.</li><li>
Process payments, issue receipts, and manage billing inquiries.</li><li>
Maintain accurate records of transactions and guest accounts.</li><li>
Handle guest complaints or issues with professionalism and empathy.</li><li>
Escalate unresolved matters to supervisors or management when necessary.</li><li>
Promote hotel services, upgrades, and special offers to guests.</li><li>
Identify opportunities for upselling to enhance guest experience and revenue.</li><li>
Maintain organized records and documentation.</li><li>
Manage incoming calls and emails efficiently.</li><li>
Ensure the front desk area is clean, organized, and welcoming.</li></ul>
What are we looking for? 
Front Desk Agent serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Excellent verbal and written communication skills.</li><li>
Strong interpersonal and customer service abilities.</li><li>
Ability to multitask and remain calm under pressure.</li><li>
Proficiency in basic computer applications (MS Office, email, booking systems).</li><li>
Attention to detail and organizational skills.</li><li>
Professional appearance and demeanor.</li><li>
Friendly, approachable, and courteous attitude.</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Familiarity with hotel management systems (e.g., Opera, Fidelio).</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Front Desk Agent

Corp Executive Hotel Doha Suites

Job Title: Hotel Front Desk Receptionist Location: Doha, QatarJob Summary: We are seeking Hotel receptionist with a strong background in hospitality to join our front office team at an executive hotel in Doha. The ideal candidate will be presentable, organized, and experienced in hotel front desk operations.Key Responsibilities:<ul><li>Handle check-in and check-out procedures efficiently</li><li>Manage guest bookings and reservations via phone, email, and online platforms</li><li>Operate hotel software (OPERA, Protel, IDX) for front desk operations</li><li>Manage and update online booking channels (Booking.com, Agoda, etc.)</li><li>Respond professionally to guest reviews and comments on online platforms</li><li>Provide courteous service to guests and resolve any issues promptly</li><li>Coordinate with housekeeping and other departments as needed</li><li>Maintain accurate records and handle billing/invoicing</li></ul>Requirements:<ul><li>Minimum 2-3 years of total experience, including at least 1&ndash;2 years in the hotel industry</li><li>Diploma or certification in Hospitality/Hotel Management</li><li>Proficient in OPERA, Protel, or IDX hotel software</li><li>Experience with online booking platforms such as Booking.com, Agoda, etc.</li><li>Fluent in English and Arabic (preferred); additional languages a plus</li><li>Ability to work flexible shifts (morning, evening, or night)</li><li>Presentable, well-spoken, and guest-service oriented</li></ul>What We Offer:<ul><li>Duty meals and accommodation provided</li><li>Supportive team environment in a professional hotel setting</li><li>Opportunity to grow within the hospitality industry</li><li>Gender - Female Prefered</li></ul>To Apply: Please submit your updated CV via Indeed. Only shortlisted candidates will be contacted.Job Type: Full-timeApplication Question(s):<ul><li>What are your salary expectations for this role?</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>hotel: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Hotel Front Desk Receptionist

Ezdan Holding Group

<div>
 
 
 We are looking for a friendly and professional Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.
 
 
 Job Responsibility:
 
 
 <ul>
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 Greet and welcome guests as soon as they arrive at the office.
 </li>
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 Direct visitors to the appropriate person and office.
 </li>
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 Answer, screen, and forward incoming phone calls.
 </li>
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 Provide basic and accurate information in-person and via phone/email.
 </li>
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 Answering phones from prospective customers and guests, taking messages and delivering them.
 </li>
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 Completing administrative tasks such as filing and photocopying.
 </li>
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 Responding to requests for help and information.
 </li>
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 Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions.
 </li>
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 Preparing room bills and ensuring prompt payments.
 </li>
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 Checking guests out, taking payments and returning deposits.
 </li>
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 Ensure reception area is tidy and presentable, with all necessary stationery and material
 </li>
 </ul>
 
 
 &nbsp;Candidate Requirements:
 
 - Proven work experience as a Receptionist, Front Office Representative, or similar role.
 
 - Proficiency in PMS Opera system.
 
 - Hands-on experience with office equipment (e.g. fax machines and printers)
 
 - Professional attitude and appearance
 
 - Solid written and verbal communication skills
 
 
</div>

Receptionist

Al-Futtaim Automotive

<div>
 
 Job Requisition ID:
 
 174061
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 As a Receptionist at Honda Aftersales, you play a critical role in creating a welcoming atmosphere for our customers. Your primary responsibilities include managing the front desk, greeting customers, scheduling service appointments, and handling inquiries with professionalism. Success in this role involves providing excellent customer service, maintaining orderly front desk operations, and supporting the service team efficiently. You are the first point of contact for our customers, ensuring they receive a positive impression and consistent support throughout their visit.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 General
 
 
 <ul>
 <li>
 Greet customers warmly and offer assistance as needed to ensure they feel welcomed.
 </li>
 <li>
 Attend incoming telephonic calls promptly, ensuring all calls are answered within three rings.
 </li>
 <li>
 Schedule and confirm service appointments through designated systems like NWBC, and track customer arrivals for appointments.
 </li>
 <li>
 Ensure messages are properly recorded and customers are called back by the concerned staff in a timely manner.
 </li>
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 Monitor and maintain the front office, customer lounge, parking area, and refreshment areas in compliance with Honda standards.
 </li>
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 Order and keep records of stationeries necessary for the operation of the facility.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Excellent customer service skills
 </li>
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 Professional Appearance
 </li>
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 Punctuality
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 Confidentiality
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
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 Basic education with adept skills in communication.
 </li>
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 Proficiency in computer applications such as MS Office, Excel, Word, and SAP.
 </li>
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 One to two years of experience in a customer service or receptionist capacity.
 </li>
 <li>
 Excellent customer service and interpersonal communication skills in a high-pressure, professional environment.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Automotive
 
 
 
 A major division of the UAE-based Al-Futtaim Group of companies,
 
 Al-Futtaim Automotive
 
 is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
 
 
 Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
 
 
 We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
 
 
 We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment.
 
 
 What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.
 
 This is Al-Futtaim Automotive and we empower talent to move forward.
 
</div>

Receptionist | Al-Futtaim Automotive | DOMASCO

Can-Axis Group

OverviewWe are seeking a Front Office Specialist to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out.Duties<ul><li>Greet guests and assist with check-in and check-out procedures</li><li>Answer phone calls and direct inquiries to the appropriate department</li><li>Handle guest requests promptly and professionally</li><li>Process reservations and cancellations accurately</li><li>Maintain a clean and organized front desk area</li><li>Assist with administrative tasks as needed</li></ul>Requirements<ul><li>Excellent phone etiquette and communication skills</li><li>Experience in front desk operations or hospitality industry preferred</li><li>Proficiency in using phone systems and basic computer programs</li><li>Strong customer service skills with a focus on guest relations</li><li>Bilingual proficiency is a plus</li><li>Knowledge of hotel management practices is advantageous</li></ul>Job Type: Full-timePay: QAR2,000.00 - QAR3,500.00 per month

Front Office Executive Female

Explore 284+ Front desk representative in Doha this December. Find roles across top companies and apply now to boost your career.

284 front desk representative jobs IN Doha

Front Desk Agent – Female (Luxury Hotel Industy)

Front Desk Agent

Hotel Front Desk Receptionist

Receptionist

Receptionist

Receptionist | Al-Futtaim Automotive | DOMASCO

Front Office Executive Female