executive assistant

sales associate

administrative assistant

office administrator

acquisitions associate

front office associate

Rotana Hotels

We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<ul><li>Provide prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure</li><li>Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed</li><li>Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests</li><li>Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries</li><li>Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels</li><li>Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures</li><li>Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems</li><li>Maintain the privacy of all guests by ensuring that no details of the guests are disclosed</li><li>Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</li></ul>

Front Desk Agent - Arabic Speaker

Hilton

<div>Receptionist
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. 
 
What will I be doing? 
As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for? 
Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous experience in a customer-focused industry</li>
<li>Completed high school certificate or equivalent</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience in cash handling</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Receptionist

<div>Receptionist
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. 
 
What will I be doing? 
As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for? 
Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in a customer-focused industry</li>
<li>Completed high school certificate or equivalent</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in cash handling</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Fairmont

<div>Company Description 
Fairmont RAMLA RIYADH seeks passionate and adventurous individuals to join our incredible team in the KSA heart of Riyadh. Our hotel offers various jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that is working in Fairmont RAMLA Riyadh and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in a luxury hotel, don't miss out on this opportunity.
Our commitment to Diversity &amp; Inclusion:
Since 1907, Fairmont Hotels &amp; Resorts has been dedicated to crafting unforgettable experiences for both guests and colleagues alike. Essential to this success has been diversity, equity, and inclusion woven into the fabric of our brand&rsquo;s DNA. We pride ourselves on being an equal-opportunity employer, fostering an open and inclusive culture that welcomes everyone, empowers all colleagues, and cultivates individual and collective innovation and performance. Our ambition is to provide all of our Talent with fair and equitable opportunities to grow to attain their full potential. We believe that diversity in our teams not only enriches the lives of our Talent but also provides the best possible experience to everyone who visits our iconic hotels and resorts worldwide.
Brand Campaign: Fairmont has launched a new global brand campaign, 'Make Special Happen,' celebrating its heritage of hosting iconic events and creating memorable experiences for guests. 
Job Description<div> 
Duties &amp; Responsibilities 
<ul><li>Prepare for daily arrivals by allocating rooms and checking for any special guest requests.</li><li>Check-In and Check-Out:</li></ul>
o Register and process check-ins for all arrivals, ensuring a smooth experience. 
o Update guest information (email, phone number, country code) in the system after check-in. 
o Flag &ldquo;No post&rdquo; status for guests who have not paid their deposit and ensure accounts are fully charged. 
<ul><li>Cashiering Duties:</li></ul>
o Handle cashiering responsibilities, including foreign exchange transactions and night audit tasks. 
o Settle accounts upon guests&rsquo; departure. 
<ul><li>Maintain high standards in check-in and check-out procedures according to Leading Quality Assurance (LQA) guidelines.</li><li>Provide friendly, courteous service, responding promptly to all guest requests and inquiries .</li><li>Respect guest privacy and confidentiality by not disclosing any personal information.</li><li>Handle walk-in reservations and process call-in reservations outside regular hours.</li><li>Update the Shomoos government system with guest ID and passport information.</li><li>Resolve guest complaints and liaise with relevant departments for immediate follow-up.</li><li>Handle the issuance of guest room key cards, ensuring effective control for security.</li><li>Review the logbook for outstanding tasks and special assignments for the day.</li><li>File daily reception reports and maintain systematic documentation.</li><li>Coordinate with Front Office, Housekeeping, Food &amp; Beverage, and the Rooms Division Manager regarding VIPs and hotel functions.</li><li>Attend briefings, take notes, and follow up on action items.</li><li>Upselling:</li></ul>
o Drive up selling opportunities to enhance guest experiences and increase revenue. 
<ul><li>Assist at the Information counter, Foreign Exchange, Night Audit, and Business Center as assigned.</li><li>Ensure perfect grooming and professionalism at all times.</li><li>Carry out any other reasonable tasks as requested by management.</li></ul></div> 
Qualifications 
Required Qualifications<ul><li>
Saudi nationality.</li><li>
Bachelor&rsquo;s degree in Hotel Management, Tourism, or a related field.</li><li>
Previous experience in front desk or customer service (an advantage).</li><li>
Proficient in Arabic and English (speaking and writing).</li><li>
Excellent communication and guest-handling skills.</li><li>
Ability to use hotel reservation and billing systems.</li><li>
Maintain professional appearance and behavior at all times</li></ul> 
Additional Information 
What is in it for you:<ul><li>
Competitive extended benefits package including medical, vision, and dental for full-time permanent status</li><li>
Employee Travel Program</li><li>
Comprehensive Wellness Platform</li><li>
Discounts on food &amp; beverage</li><li>
Opportunity to develop your talent and grow within Fairmont RAMLA RIYADH and over 5,000 properties with Accor</li></ul>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. To discover the life that awaits you at Accor, visit: https://careers.accor.com/
Do what you love, care for the world, and dare to challenge the status quo! #BELIMITLESS</div>

Guest Services Agent

<div>Company Description 
Fairmont RAMLA RIYADH seeks passionate and adventurous individuals to join our incredible team in the KSA heart of Riyadh. Our hotel offers various jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that is working in Fairmont RAMLA Riyadh and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in a luxury hotel, don't miss out on this opportunity.
Our commitment to Diversity &amp; Inclusion:
Since 1907, Fairmont Hotels &amp; Resorts has been dedicated to crafting unforgettable experiences for both guests and colleagues alike. Essential to this success has been diversity, equity, and inclusion woven into the fabric of our brand&rsquo;s DNA. We pride ourselves on being an equal-opportunity employer, fostering an open and inclusive culture that welcomes everyone, empowers all colleagues, and cultivates individual and collective innovation and performance. Our ambition is to provide all of our Talent with fair and equitable opportunities to grow to attain their full potential. We believe that diversity in our teams not only enriches the lives of our Talent but also provides the best possible experience to everyone who visits our iconic hotels and resorts worldwide.
Brand Campaign: Fairmont has launched a new global brand campaign, 'Make Special Happen,' celebrating its heritage of hosting iconic events and creating memorable experiences for guests. 
Job Description<div> 
Duties &amp; Responsibilities 
<ul><li>Prepare for daily arrivals by allocating rooms and checking for any special guest requests .</li><li>Check-In and Check-Out :</li></ul>
o Register and process check-ins for all arrivals, ensuring a smooth experience . 
o Update guest information (email, phone number, country code) in the system after check-in . 
o Flag &ldquo;Nopost&rdquo; status for guests who have not paid their deposit and ensure accounts are fully charged . 
<ul><li>Cashiering Duties :</li></ul>
o Handle cashiering responsibilities, including foreign exchange transactions and night audit tasks . 
o Settle accounts upon guests&rsquo; departure . 
<ul><li>Maintain high standards in check-in and check-out procedures according to Leading Quality Assurance (LQA) guidelines .</li><li>Provide friendly, courteous service, responding promptly to all guest requests and inquiries .</li><li>Respect guest privacy and confidentiality by not disclosing any personal information .</li><li>Handle walk-in reservations and process call-in reservations outside regular hours .</li><li>Update the Shomoos government system with guest ID and passport information .</li><li>Resolve guest complaints and liaise with relevant departments for immediate follow-up .</li><li>Handle the issuance of guest room key cards, ensuring effective control for security .</li><li>Review the logbook for outstanding tasks and special assignments for the day .</li><li>File daily reception reports and maintain systematic documentation .</li><li>Coordinate with Front Office, Housekeeping, Food &amp; Beverage, and the Rooms Division Manager regarding VIPs and hotel functions .</li><li>Attend briefings, take notes, and follow up on action items .</li><li>Upselling :</li></ul>
o Drive up selling opportunities to enhance guest experiences and increase revenue . 
<ul><li>Assist at the Information counter, Foreign Exchange, Night Audit, and Business Center as assigned .</li><li>Ensure perfect grooming and professionalism at all times .</li><li>Carry out any other reasonable tasks as requested by management.</li></ul></div> 
Qualifications<ul><li> 
Saudi nationality.</li><li>
Diploma/Bachelor&rsquo;s in Hospitality or Business Administration.</li><li>
Experience in front desk or customer service.</li><li>
Knowledge of hotel management systems.</li><li>
Good communication and problem-solving skills.</li><li>
Proficient in English with a professional appearance.</li></ul> 
Additional Information 
What is in it for you:<ul><li>
Competitive extended benefits package including medical, vision, and dental for full-time permanent status</li><li>
Employee Travel Program</li><li>
Comprehensive Wellness Platform</li><li>
Discounts on food &amp; beverage</li><li>
Opportunity to develop your talent and grow within Fairmont RAMLA RIYADH and over 5,000 properties with Accor</li></ul>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. To discover the life that awaits you at Accor, visit: https://careers.accor.com/
Do what you love, care for the world, and dare to challenge the status quo! #BELIMITLESS</div>

Guest Service Agent

Euro Systems

Position Title: Front Desk ReceptionistWork Location: Riyadh, Kingdom of Saudi ArabiaEmployment Status: Full-TimePosition SummaryWe are looking for a professional and detail-oriented Front Desk Receptionist to oversee reception activities and provide general administrative assistance. The successful candidate will represent the company as the first point of contact, ensuring smooth front-office operations and a positive experience for visitors and staff.Key Duties &amp; ResponsibilitiesWelcome guests and clients courteously, ensuring a professional first impressionAnswer, screen, and direct phone calls and electronic correspondenceManage daily front-desk operations and maintain an orderly reception areaArrange meetings, manage calendars, and coordinate conference room usagePerform general administrative tasks including filing, record keeping, and data entryHandle incoming and outgoing mail, couriers, and deliveriesRegister visitors, maintain entry records, and issue visitor passesProvide administrative support to HR and office management as requiredCandidate RequirementsPrevious experience in a front office or receptionist roleStrong verbal and written communication skills in English (Arabic is a plus)Presentable, courteous, and service-oriented personalityAbility to manage multiple tasks efficiently and stay organizedWorking knowledge of Microsoft Office applicationsTrustworthy with sensitive and confidential informationAdditional AdvantagesPrior work experience within Saudi ArabiaFamiliarity with standard office machines and telephone systemsCompensation &amp; BenefitsAttractive salary package commensurate with experienceHealth insurance coverageAnnual leave and holidays in accordance with Saudi Labor LawAdditional benefits as per company policyJob Type: Full-timePay: ﷼3,000.00 - ﷼4,000.00 per month

Front Desk Receptionist

Radisson Hotel Group

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
Is making every moment matter your true passion? Join us At Radisson Hotel Group, where delivering memorable moments is not just a skill but a heartfelt commitment. Ready to turn every check-in and check-out into an unforgettable experience?
Radisson Hotel &amp; Residence Riyadh Olaya is currently seeking a Front Office Manager to join our vibrant team. We are in search of individuals who go beyond the resume &ndash; those with character, skills, talents, and a passion for creating memorable experiences.
As the Front Office Manager, you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.
Our Front Office Managers love the hustle and bustle of life! It&rsquo;s not just about check-in and check-out. It&rsquo;s about everything in-between.<ul><li>
You will manage our front office team and lead by example, ensuring all aspects of the guest journey and experience are delivered to the highest level.</li><li>
You will exude patience, empathy and have the personality to host the show, whilst managing budgets and inventory.</li><li>
As an integral part of the management team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.</li></ul> 

Qualifications 
<ul><li>
Exceptional customer service: Proven ability to drive guest satisfaction and handle complaints with a professional demeanor.</li><li>
Communication skills: Clear and effective verbal and written communication with guests, staff, and other departments.</li><li>
Leadership abilities: Experience of managing and motivating a team of front desk staff.</li><li>
Organizational skills: Ability to manage multiple tasks and prioritize work in a fast-paced environment.</li><li>
Problem-solving skills: Identify and resolve issues that arise at the front desk.</li><li>
Time management: Effective scheduling of staff and managing workflow.</li><li>
Staff training: Experience of overseeing the training and development of your team.</li><li>
Knowledge of Front Desk operations: Solid understanding of check-in/check-out procedures, reservation management and guest billing.</li><li>
Adaptability: Flexibility to handle unexpected situations and changing priorities.</li><li>
This position is available for Saudi Nationals Only as per local regulations.</li></ul> 

Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

Front Desk Agent (Saudi Nationals Only) - Chinese language speaker

Explore 726+ Front office associate in Riyadh this January. Find roles across top companies and apply now to boost your career.

726 front office associate jobs IN Riyadh

Front Desk Agent - Arabic Speaker

Receptionist

Receptionist

Guest Services Agent

Guest Service Agent

Front Desk Receptionist

Front Desk Agent (Saudi Nationals Only) - Chinese language speaker