administrative assistant

front office agent

office administrator

ceo office manager

front desk receptionist

front office associate

JPMorganChase

<div>JOB DESCRIPTION 
At JP Morgan, we are committed to maintaining the highest standards of compliance and client service. As a Client Service Associate in our Corporate Investment Bank's Know Your Customer (KYC) team, you will play a pivotal role in safeguarding our bank's reputation and financial assets. This is your opportunity to contribute to a world-class onboarding experience and be part of a team that values excellence, diversity, and inclusivity. 
As a Client Onboarding Associate in our Corporate Investment Bank's Know Your Customer (KYC) team, you will be the single point of contact and subject matter expert for onboarding new customers and managing KYC records renewals. Aligned with a designated Front Office team, you will facilitate KYC execution across all teams, ensuring an exceptional client onboarding experience. Your role requires building strong relationships with internal and external customers, managing expectations, and providing timely updates on onboarding progress.
Job Responsibilities:<ul><li>
Manage the KYC book of work for your designated Front Office sub-Line of Business, prioritizing active requests and providing status updates.</li><li>
Build and develop strong partnerships, identifying challenges and eliminating roadblocks with all internal partners.</li><li>
Work with Front Office teams to obtain necessary supporting evidence for KYC due diligence.</li><li>
Ensure all client information is accurate, complete, and compliant with regulatory requirements.</li><li>
Coordinate case prioritization, capacity planning, and assignment with back office teams.</li><li>
Stay updated on process changes, regulatory changes, and communicate impacts to business partners.</li><li>
Manage personal workload and priorities, escalating key risks/issues to management as needed.</li><li>
Identify and execute process improvements, providing guidance on key process and technology initiatives.</li><li>
Serve as a role model to peers, driving training and sharing of best practices.</li></ul>
Required Qualifications, Capabilities, and Skills:<ul><li>
Minimum 2 years of experience in KYC / AML in international banking.</li><li>
Strong written and oral communication skills with experience in conflict resolution.</li><li>
Resilient interpersonal skills, with the ability to influence and negotiate effectively with business partners and senior managers.</li><li>
Client-focused with a strong controls mindset.</li><li>
Hands-on approach with attention to detail and strong organizational skills.</li><li>
Arabic language.</li><li>
Full proficiency in English.</li><li>
Proactive and flexible approach to workload and team targets.</li><li>
Effective time management and organizational skills for maximum productivity.</li></ul>
Preferred Qualifications, Capabilities, and Skills:<ul><li>
Sound understanding of the Financial Industry.</li><li>
Knowledge of multiple client types and legal structures.
</li></ul>ABOUT US 
 
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world&rsquo;s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. 
<div>
<div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. 
</div></div> 
 
ABOUT THE TEAM 
 
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Client Onboarding Middle Office - Associate

Rotana Hotels

We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<ul><li>Provide prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure</li><li>Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed</li><li>Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests</li><li>Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries</li><li>Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels</li><li>Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures</li><li>Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems</li><li>Maintain the privacy of all guests by ensuring that no details of the guests are disclosed</li><li>Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</li></ul>

Front Desk Agent - Arabic Speaker

Hilton

<div>Receptionist
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. 
 
What will I be doing? 
As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for? 
Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in a customer-focused industry</li>
<li>Completed high school certificate or equivalent</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in cash handling</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Receptionist

Four Seasons Hotels & Resorts, Saudi Arabia

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 An architectural icon in the heart of Saudi Arabia&rsquo;s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
 
 
 
 Purpose
 
 
 
 Respond to a wide variety of the guest requests by accurately assessing the needs and offering personal recommendations and touches to achieve maximum satisfaction while complying with all Four Seasons&rsquo; policies.
 
 
 
 Main Tasks And Responsibilities
 
 
 
 <ul>
 <li>
 The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.
 </li>
 <li>
 The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures.
 </li>
 <li>
 The ability to handle a multitude of keys.
 </li>
 <li>
 The ability to quote and be familiar with room and rate availability for current and future dates.
 </li>
 <li>
 The ability to accept reservations, changes and cancellations in the absence of reservations staff.
 </li>
 <li>
 The ability to select and block rooms for arriving guests; pre-register individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested.
 </li>
 <li>
 The ability to work closely with the Guest Services and Concierge staff to coordinate the efficient handling of guest luggage and follow up on guest requests.
 </li>
 <li>
 The ability to handle guest problems or complaints.
 </li>
 <li>
 The ability to utilize the computer system in running daily reports and in blocking special requests.
 </li>
 <li>
 The ability to keep all support departments informed of necessary information or requests.
 </li>
 <li>
 The ability to handle safety deposit box requests; including distributing, giving access to and closing procedures.
 </li>
 <li>
 The ability to complete key packets and vouchers, and to modify registration cards.
 </li>
 <li>
 The ability to check guests out of the hotel in accordance with procedures; make change, cash checks, exchange foreign currency, and post charges to guest accounts.
 </li>
 <li>
 The ability to maintain a balanced bank assigned to you from the hotel.
 </li>
 <li>
 The ability to reconcile all transactions at the close of the shift and to cash out.
 </li>
 <li>
 The ability to recite hours of operation of all hotel facilities and special service codes.
 </li>
 <li>
 The ability to understand the tasks performed by a telephone operator, a reservationist, a concierge and a housekeeper.
 </li>
 <li>
 The ability to handle hotel emergency procedures and situations with maturity and professionalism.
 </li>
 <li>
 The ability to perform as night receptionist and assist with the night audit procedures.
 </li>
 <li>
 The ability to perform tasks and projects as delegated by the Assistant Manager, Night Manager, Front Office Manager or Rooms Division Manager.
 
 
 </li>
 </ul>
 
 Confidentiality
 
 
 
 <ul>
 <li>
 Whist working for the Company there will be access to a wide variety of confidential information concerning the Company, guests and employees. It is vital that all such information remains confidential and must not be disclosed to anyone outside the Company, guests and employees, unless otherwise stated. Please refer to the Employee Handbook for full policy details
 </li>
 </ul>
</div>

Front Desk Receptionist

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25163040
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 W Riyadh - KAFD, Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
 
 
 Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 1 year of related work experience.
 
 
 Supervisory Experience: At least 1 year of supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Guest Relation Supervisor

IntercityHotel Riyadh

Key Responsibilities:<ul><li>Welcome and assist guests during check-in, check-out, and throughout their stay.</li><li>Handle reservations, payments, and guest inquiries efficiently.</li><li>Provide accurate information about the hotel, facilities, and local area.</li><li>Ensure all guest requests are handled promptly and professionally.</li><li>Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.</li><li>Maintain a high level of grooming, professionalism, and guest service standards.</li><li>Follow IntercityHotel policies, procedures, and safety guidelines.</li></ul>Requirements:<ul><li>Saudi National (mandatory).</li><li>Previous experience in Front Office or Customer Service is an advantage.</li><li>Strong communication skills and a friendly personality.</li><li>Fluent in Arabic and English (spoken and written).</li><li>Ability to work in shifts, under pressure, and as part of a team.</li><li>Basic computer skills; knowledge of Opera PMS is a plus.</li></ul>What We Offer:<ul><li>Competitive salary and benefits package.</li><li>Training and development opportunities.</li><li>A supportive and professional working environment.</li><li>Career growth within IntercityHotel and Deutsche Hospitality (HWI).</li></ul>How to Apply:Please send your CV to: nizam.bouantoun@intercityhotel.com Subject line: Front Office Agent &ndash; Saudi NationalJob Type: Full-timePay: &#65020;4,000.00 - &#65020;5,000.00 per monthExperience:<ul><li>Hotel front office: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>

Front Office agent

Confidential Government

<div>
 
 About the Role:
 
 
 We are looking for a dedicated Specialist - Administrative Services to be the first point of contact for our team and visitors. This role is more than just answering phones; it&rsquo;s about creating a positive and professional first impression, providing seamless administrative support, and ensuring the smooth day-to-day operation of our office.
 
 
 
 
 
 Key Responsibilities:
 
 
 Front Office &amp; Visitor Experience:
 
 
 &bull; Greet all visitors, clients, and vendors with a warm and professional demeanor.
 
 
 &bull; Manage a multi-line phone system, expertly screening, answering, and directing calls.
 
 
 &bull; Maintain a tidy, welcoming, and well-stocked reception and lobby area.
 
 
 Administrative &amp; Operational Support:
 
 
 &bull; Handle all incoming and outgoing mail, packages, and courier services.
 
 
 &bull; Perform essential clerical duties, including filing, photocopying, and scanning.
 
 
 &bull; Manage office supply inventory for the front desk and place orders as needed.
 
 
 &bull; Schedule meetings and coordinate the booking of common meeting rooms.
 
 
 Coordination &amp; Communication:
 
 
 &bull; Act as a central hub for information, effectively directing internal and external inquiries.
 
 
 &bull; Provide support for company events, meetings, and team travel arrangements.
 
 
 &bull; Collaborate with various departments to provide comprehensive administrative support.
 
 
 Security &amp; Safety:
 
 
 &bull; Monitor visitor access in accordance with security protocols.
 
 
 &bull; Issue visitor badges and maintain an accurate and secure log of all guests.
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 &bull; High school diploma; additional certification in Office Management or a related field is a plus.
 
 
 &bull; Proven experience as a Receptionist, Front Desk Representative, or similar role (3 years and above).
 
 
 &bull; Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
 
 
 &bull; Excellent verbal and written communication skills.
 
 
 &bull; Strong organizational skills with the ability to prioritize multiple tasks seamlessly.
 
 
 &bull; Professional appearance and a positive, customer-oriented attitude.
 
 
 &bull; Experience with office equipment (e.g., printers, fax machines, phone systems).
 
 
 &bull; A proactive and resourceful approach to problem-solving.
 
 
 
</div>

Explore 870+ Front office associate in Riyadh this December. Find roles across top companies and apply now to boost your career.

870 front office associate jobs IN Riyadh

Client Onboarding Middle Office - Associate

Front Desk Agent - Arabic Speaker

Receptionist

Front Desk Receptionist

Guest Relation Supervisor

Front Office agent

Receptionist