general manager

operations manager

assistant manager marketing communications Jobs in Cairo

assistant manager marketing communications

communication manager

communications manager

general manager change management communication

Abdul Latif Jameel

<div>
 
 
 General Manager &ndash; Change Management &amp; Communication
 
 
 
 
 
 
 Abdul Latif Jameel is seeking a
 
 General Manager &ndash; Change Management &amp; Communication
 
 to lead enterprise-wide change initiatives across Corporate Technology and major business programs, with a strong focus on
 
 digital and IT transformation
 
 .
 
 
 
 
 
 This role is accountable for ensuring that changes to systems, processes, structures, and ways of working are successfully adopted and sustained, enabling strategic programs to deliver their intended business value.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead and govern change management strategies for large-scale digital and technology programs.
 </li>
 <li>
 Drive stakeholder alignment, organizational readiness, and adoption across corporate and business units.
 </li>
 <li>
 Integrate structured change management methodologies into program and project lifecycles.
 </li>
 <li>
 Conduct impact and readiness assessments; identify and manage resistance.
 </li>
 <li>
 Partner closely with Program Directors, PMO, Project Managers, and IT leadership.
 </li>
 <li>
 Build and manage a network of Change Champions across the organization.
 </li>
 <li>
 Define and execute project-specific communication strategies aligned with corporate standards.
 </li>
 <li>
 Measure effectiveness of change initiatives using adoption, readiness, and engagement metrics.
 </li>
 <li>
 Support benefits realization and ensure changes deliver sustainable business outcomes.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Management, Information Technology, Organizational Development, Engineering, or related field.
 </li>
 <li>
 7&ndash;10 years of experience leading change management workstreams for large-scale programs, preferably within digital or IT transformations.
 </li>
 <li>
 Proven experience in complex, multinational, matrix organizations.
 </li>
 <li>
 Strong hands-on expertise in structured change methodologies (Prosci / ADKAR preferred).
 </li>
 <li>
 Solid project and program management capabilities (PMP, PRINCE2, Agile certifications are a plus).
 </li>
 <li>
 Excellent stakeholder management, influencing, and communication skills.
 </li>
 <li>
 Ability to use data and insights to steer change decisions and measure impact.
 </li>
 </ul>
 
 
 
 
 
 Languages
 
 
 <ul>
 <li>
 English (required)
 </li>
 <li>
 Arabic (preferred)
 </li>
 </ul>
 
 
</div>

General Manager – Change Management & Communication

ETISAL International Group

<div>
 <ul>
 <li>
 Work closely with the team, motivating and coaching them
 </li>
 <li>
 Hosting 1-2-1s and team meetings
 </li>
 <li>
 Keeping up to date with business development and new product lines
 </li>
 <li>
 Reporting to the Customer Service Manager
 </li>
 <li>
 Manage day-to-day line activities, prioritise, and make risk/impact assessments within existing processes and procedures towards achieving SLAs
 </li>
 <li>
 Use company methodology, team input, and own initiative to ensure attendance and retention targets are achieved
 </li>
 <li>
 Manage the fair and consistent application of performance management and disciplinary measures as necessary
 </li>
 <li>
 Support the Operations Manager to highlight operational risks and areas for improvement
 </li>
 <li>
 Work with the management team to identify and deliver positive change and business efficiencies
 </li>
 <li>
 Support the Senior Manager to highlight operational risks and areas for improvement
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Work closely with the team, motivating and coaching them
 </li>
 <li>
 Hosting 1-2-1s and team meetings
 </li>
 <li>
 Keeping up to date with business development and new product lines
 </li>
 <li>
 Reporting to the Customer Service Manager
 </li>
 <li>
 Manage day-to-day line activities, prioritise, and make risk/impact assessments within existing processes and procedures towards achieving SLAs
 </li>
 <li>
 Use company methodology, team input, and own initiative to ensure attendance and retention targets are achieved
 </li>
 <li>
 Manage the fair and consistent application of performance management and disciplinary measures as necessary
 </li>
 <li>
 Support the Operations Manager to highlight operational risks and areas for improvement
 </li>
 <li>
 Work with the management team to identify and deliver positive change and business efficiencies
 </li>
 <li>
 Support the Senior Manager to highlight operational risks and areas for improvement
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Team management experience
 </li>
 <li>
 Coaching and communication skills
 </li>
 <li>
 Minimum of 1 year experience within a contact centre environment as a Team Manager
 </li>
 <li>
 Experience in customer service
 </li>
 <li>
 Excellent leadership and communication skills
 </li>
 <li>
 Strong coaching and people-development skills through call listening, quality feedback, etc.
 </li>
 <li>
 Ability to deal with demanding customers and escalations
 </li>
 <li>
 Energetic and motivating individual
 </li>
 <li>
 Creative thinking
 </li>
 <li>
 Fluncy in English is a must
 </li>
 <li>
 Bachelor's degree holder
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Social Insurance
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Fast-paced career progression
 </li>
 </ul>
</div>

Operations Team Lead

Floward

<div>
 Floward
 
 
 
 Job Purpose
 
 
 
 The Process &amp; Systems Management Senior Manager is responsible for leading process optimization, digital transformation, systems integration, and change enablement across Floward&rsquo;s operational functions. This role ensures that business processes are standardized, scalable, and aligned with strategic goals, while leveraging digital tools and training programs to improve operational efficiency, service delivery, and employee capability. By fostering collaboration and innovation, the role supports the organization&rsquo;s ambition to be a global leader in seamless online and offline gifting operations.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Business Process Optimization
 </li>
 <li>
 Identify and address inefficiencies across operational workflows.
 </li>
 <li>
 Design and roll out optimized and standardized processes.
 </li>
 <li>
 Monitor KPIs and implement data-driven improvements.
 </li>
 <li>
 Document SOPs and support process governance.
 </li>
 <li>
 Training &amp; Development
 </li>
 <li>
 Develop and deliver training on process and system changes.
 </li>
 <li>
 Maintain up-to-date learning materials and e-learning content.
 </li>
 <li>
 Evaluate training effectiveness and drive continuous upskilling.
 </li>
 <li>
 Foster a culture of knowledge sharing and learning agility.
 </li>
 <li>
 Digitalization &amp; Transformation
 </li>
 <li>
 Lead automation and digital process initiatives across the operations value chain.
 </li>
 <li>
 Collaborate with IT and business leads to introduce new technologies.
 </li>
 <li>
 Ensure a smooth transition from manual to digital workflows.
 </li>
 <li>
 Promote user adoption of digital tools and platforms.
 </li>
 <li>
 System Management &amp; Integration
 </li>
 <li>
 Oversee selection, integration, and maintenance of operations-related systems.
 </li>
 <li>
 Establish security protocols and ensure system efficiency.
 </li>
 <li>
 Coordinate with IT on upgrades, troubleshooting, and enhancements.
 </li>
 <li>
 Ensure systems meet scalability and performance standards.
 </li>
 <li>
 Change Management
 </li>
 <li>
 Lead structured change programs tied to process or technology shifts.
 </li>
 <li>
 Develop communication and stakeholder engagement plans.
 </li>
 <li>
 Enable smooth transitions through change readiness assessments.
 </li>
 <li>
 Promote a culture that embraces innovation and continuous improvement.
 </li>
 <li>
 Strategy &amp; Collaboration
 </li>
 <li>
 Align operational improvement roadmaps with company strategy.
 </li>
 <li>
 Collaborate cross-functionally with operations, tech, procurement, and customer care.
 </li>
 <li>
 Drive strategic planning for scalable growth and innovation.
 </li>
 <li>
 Manage vendor and partner relationships supporting system and process upgrades.
 
 
 </li>
 </ul>
 
 Education
 
 
 
 
 Skills and Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Industrial Engineering, Operations Management, or a related field.
 </li>
 <li>
 Master&rsquo;s degree or Lean Six Sigma/Change Management certifications are a plus.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 7&ndash;10 years of experience in business process management, systems implementation, or operations excellence roles.
 </li>
 <li>
 Proven track record of leading digital transformation and system optimization initiatives.
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Proficiency in business process mapping (e.g., Visio, Lucidchart).
 </li>
 <li>
 Familiarity with ERP platforms, project management tools, and automation systems.
 </li>
 <li>
 Knowledge of change management frameworks (e.g., ADKAR, Kotter).
 </li>
 <li>
 Strong data interpretation, reporting, and visualization capabilities.
 
 
 </li>
 </ul>
 
 Soft Skills
 
 
 
 <ul>
 <li>
 Excellent leadership, communication, and stakeholder management skills.
 </li>
 <li>
 Strategic thinker with a hands-on, results-driven approach.
 </li>
 <li>
 Strong organizational, multitasking, and problem-solving abilities.
 </li>
 </ul>
</div>

Process & Systems Sr. Manager

The Coca-Cola Company

<div>
 
 Job Summary
 
 
 
 <ul>
 <li>
 Managing all activities being in scope of Accounts Payable in addition to handling the purchase price variance account (Actual, RE, BP) for P&amp;L reporting as well as supporting some Treasury and Accounts receivable activities that are not handled by our shared services by working cross-functionally to improve efficiency and productivity and meet relevant deadlines and support month end close.
 </li>
 <li>
 Support Transformations of the Accounts Payable function to operate in a best-in-class environment, utilizing automation and process improvement
 </li>
 <li>
 Handling related general ledger accounts analysis and maintaining accounts reconciled and accurate aging reports (GRIR, Blocked and parked invoices, vendor with debit balances &hellip; etc.) and ensure adherence to company policies and procedures
 </li>
 <li>
 Maintain sold relationships by providing the needed support to both external vendors/internal to resolve issues in a timely manner and drive improvements in Finance related KBIs.
 
 
 </li>
 </ul>
 
 Key Duties/Responsibilities
 
 
 
 
 Accounts payable
 
 
 
 <ul>
 <li>
 Codify and process Plant&rsquo;s non- PO payables: Freight, customs, Capex, OPEX, etc.
 </li>
 <li>
 Ensure that each payment complies with all requirements.
 </li>
 <li>
 Review open PO reports and follow up with the owners to close or keep the PO.
 </li>
 <li>
 Review, coordinate, and follow-up purchase orders/receipts status to ensure timely payments.
 </li>
 <li>
 Receive, investigate, and solve issues resulting from phones calls, statements of accounts and letters requesting payment of due amounts in coordination with AP team to ensure meeting company AP matrices.
 </li>
 <li>
 Review and follow-up vendors&rsquo; statement of accounts where needed especially for the main local vendors.
 </li>
 <li>
 Prepare and review the analysis for general ledger accounts (prepayment to vendors, GRIR, blocked and parked invoices, vendor with debit balance, vendor statements &hellip;etc.) and determine the proper accounting action to follow clearing accounts, insurance claims, down payments, etc.
 </li>
 <li>
 Follow-up Plant&rsquo;s transactions to keep books accurate and to achieve AP matrices in coordination with AP operation team.
 </li>
 <li>
 Ensure all transactions have adequate supporting documents and are approved according to the LCOA.
 </li>
 <li>
 Prepare, follow up and communicate AP reports / matrices to stakeholders (payment on time, GRIR, blocked &amp; parked invoices).
 </li>
 <li>
 Issue local bank checks and keeping a check register for local banks payments.
 </li>
 <li>
 Submit the einvoice on the ETA portal as needed.
 
 
 </li>
 </ul>
 
 Treasury
 
 
 
 <ul>
 <li>
 Managing bank reconciliations for ADIB- Credit Agricole banks and related transactions recording including (sending reconciliations to GFO team &amp; uploading our bank statement on our new tool throw SAP Fiori &amp; SAP 4/HANA)
 </li>
 <li>
 Support corporate Treasury managing excess EGP balances in the On-Shore banks accounts by helping them to transfer the excess EGP as part of our profit for location 1612
 </li>
 <li>
 Handling local banks requirements and documentation (LGs + create our RFAs for annual renewal + cash against documents) and record necessary entries to avoid any duplicate payments
 
 
 </li>
 </ul>
 
 Purchase Price Vraiance (PPV)
 
 
 
 <ul>
 <li>
 Mange the PPV GL account and check any unreal or unexpected amounts &amp; do any needed reallocation any to correct accounts (non-MRB amounts &hellip;etc.)
 </li>
 <li>
 Update any price &amp; fright change and reallocate Air freight to the correct accounts
 </li>
 <li>
 Prepare and submit the needed data for PPV P&amp;L reporting (RE, flash RE &amp; BP).
 </li>
 <li>
 Provide narratives for actual Vs RE/ BP main drives.
 
 
 </li>
 </ul>
 
 Accounts receivable
 
 
 
 <ul>
 <li>
 Responsible for billing of our stock transfer orders between our plant and other plants and needed JVs if any
 </li>
 <li>
 Responsible for any reallocation&rsquo;s JVs for our credit notes/ debit note handled locally
 </li>
 <li>
 Record cash collections received in our local banks if any
 </li>
 <li>
 Coordinate with our GFO team any customers requirements locally &amp; review balances&rsquo; confirmations for our customers as needed
 </li>
 <li>
 Follow up on a monthly basis with the customer service team and SAP to make sure that all sales invoices are recorder on Edicom / ETA on timely basis.
 
 
 </li>
 </ul>
 
 Vendor Master file
 
 
 
 <ul>
 <li>
 Communications with the related parties of the data required by the company to open a new vendor.
 </li>
 <li>
 Verification of documents received from the vendor including verification of withholding tax data for the vendors.
 </li>
 <li>
 Getting approval from the Finance Manager for vendor creation.
 </li>
 <li>
 Raising MDM requests for Egypt CPS vendors&rsquo; creation, extension, and amendment after approval from the Finance Manager
 </li>
 <li>
 Prepare analysis to update our exception list twice per year for vendors with payment over $150K annual payments
 
 
 </li>
 </ul>
 
 Withholding tax
 
 
 
 <ul>
 <li>
 Preparation and Submission of Quarterly Withholding Tax Declaration (form 41).
 </li>
 <li>
 Point of contact for tax authorities, Responds to Tax authorities&rsquo; requests on a quarterly, annually and ad-hoc requests.
 </li>
 <li>
 Ensure the company has the required documents to support the withholding tax deductions or exemption on annual basis.
 
 
 </li>
 </ul>
 
 Other Responsibilities
 
 
 
 <ul>
 <li>
 Preparing month end closing activities including journal vouchers submission.
 </li>
 <li>
 Comply with company policies and procedures.
 </li>
 <li>
 Update the Sox narratives related to the source to pay as needed.
 </li>
 <li>
 Support our travel team with employee expenses if needed
 </li>
 <li>
 Prepare form 230 once a year
 </li>
 <li>
 Support our travel team with issuing AMEX card for the new employees
 </li>
 <li>
 Provide support to the company external auditors.
 </li>
 <li>
 Offer assistance and orientation to other associates as requested.
 </li>
 <li>
 Provide information and prepare reports as required to comply with governmental requirements, Free Zone regulations and Company requests.
 </li>
 <li>
 Maintain an effective communication with associates from other units and external persons to coordinate and execute functions related to Finance area.
 </li>
 <li>
 Participate in the development and/or modification of procedures and systems to improve the performance in the working area.
 </li>
 <li>
 Comply with Company Requirements; policies, regulations and International Standards ISO 9001, ISO 14001, ISO 17025, ISO 18001, FSSC 22000, Coca-Cola Quality System E3 and WPR Policy.
 </li>
 <li>
 Responsible for maintaining a high EOHS standard to protect their own health and safety and that of others.
 </li>
 <li>
 Immediate reporting all hazards, unsafe acts, unsafe conditions and incidents.
 
 
 </li>
 </ul>
 
 Experience Requirements/Qualifications
 
 
 
 <ul>
 <li>
 Bachelor of commerce degree or equivalent
 </li>
 <li>
 3+ years of varied experience in a similar sized multinational organization in Finance, covering areas like General Accounting, Accounts Payable, withholding tax and Financial Reporting.
 </li>
 <li>
 SAP knowledge is required.
 </li>
 <li>
 Technical, logic and financial analysis skills
 </li>
 <li>
 Computer applications and information-systems skills
 </li>
 <li>
 Written and verbal communication skills
 </li>
 <li>
 Teamwork and team leadership skills
 </li>
 <li>
 Strong interpersonal skills required for dealing across total supply organization
 </li>
 <li>
 Change-management, creative-thinking and process improvement skills.
 </li>
 <li>
 Time-management, prioritizing, planning and self-direction skills
 </li>
 </ul>
</div>

Accounting Analyst (Fixed-term 1 year)

Hilton

<div>
 A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.
 
 
 
 What will I be doing?
 
 
 
 As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; guest service; refurbishment)
 </li>
 <li>
 Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
 </li>
 <li>
 Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
 </li>
 <li>
 Respond to audits that are completed by the company to ensure continual improvement is achieved
 </li>
 <li>
 Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
 </li>
 <li>
 Comply and exceed hotel and company Service Standards
 </li>
 <li>
 Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
 </li>
 <li>
 Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
 </li>
 <li>
 Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
 </li>
 <li>
 Hold regular briefings and communication meetings with the HOD team
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management
 </li>
 <li>
 Experience in managing budgets, revenue proposals and forecasting results
 </li>
 <li>
 In-depth knowledge of the hotel / leisure / service sector
 </li>
 <li>
 Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
 </li>
 <li>
 Accountable and resilient
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 A degree or diploma in Hotel Management or equivalent
 </li>
 <li>
 Knowledge of the hotel property management systems
 </li>
 <li>
 Previous experience in the same or similar role
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Waldorf Astoria Cairo Heliopolis
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Waldorf Astoria Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 General Manager/Hotel Manager
</div>

Director of Operations - Waldorf Astoria Cairo Heliopolis

<div>
 
 
 Job Title :
 
 Manager of Operational Transformation
 
 
 
 Location :
 
 Cairo, Egypt
 
 
 
 
 
 
 
 
 
 Job Purpose:
 
 
 
 
 
 
 The Manager of Operational Transformation plays a critical role in redesigning, optimizing, and digitizing Floward&rsquo;s fulfillment and delivery operations. This role drives scalable, data-driven solutions across logistics workflows, partners with tech and product teams to resolve operational pain points, and fosters a culture of continuous improvement through structured training, system integration, and change management. The position is pivotal in ensuring operational agility, excellence, and customer satisfaction as Floward continues to scale globally.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Operations Optimization &amp; Workflow Improvement
 
 
 
 
 
 <ul>
 <li>
 Lead diagnostic reviews to identify inefficiencies in fulfillment, warehouse, and last-mile delivery operations.
 </li>
 <li>
 Design and implement streamlined workflows to increase throughput and minimize errors or delays.
 </li>
 <li>
 Leverage KPIs (e.g., processing time, lead time, CSAT) to measure performance and guide improvement.
 </li>
 <li>
 Standardize processes across regions and vendors to maintain service quality and consistency.
 </li>
 </ul>
 
 
 
 
 
 Cross-Functional Collaboration &amp; Tech Enablement
 
 
 
 
 
 <ul>
 <li>
 Act as the operational point-of-contact for backlog items related to product and engineering teams.
 </li>
 <li>
 Drive enhancements in operational systems (OMS, WMS, delivery tracking) to reduce manual work and increase automation.
 </li>
 <li>
 Maintain strong feedback loops between frontline operations and technical teams for issue resolution and system scalability.
 </li>
 </ul>
 
 
 
 
 
 Training &amp; Capability Building
 
 
 
 
 
 <ul>
 <li>
 Design and deliver training programs tailored to fulfillment teams, delivery staff, and operations support.
 </li>
 <li>
 Continuously update training materials to reflect current tools, systems, and protocols.
 </li>
 <li>
 Lead onboarding and development initiatives to enhance workforce productivity and adherence to safety standards.
 </li>
 <li>
 Foster a learning culture focused on speed, accuracy, and excellence.
 </li>
 </ul>
 
 
 
 
 
 Digital Transformation &amp; Systems Integration
 
 
 
 
 
 <ul>
 <li>
 Lead end-to-end digitization of manual or outdated processes within warehousing and logistics.
 </li>
 <li>
 Ensure smooth integration of new platforms that enhance real-time visibility and operational control.
 </li>
 <li>
 Partner with tech teams to manage system upgrades and enforce process governance.
 </li>
 <li>
 Champion adoption of digital tools through enablement and structured change support.
 </li>
 </ul>
 
 
 
 
 
 Change Management &amp; Continuous Improvement
 
 
 
 
 
 <ul>
 <li>
 Lead change initiatives across operational processes and system landscapes.
 </li>
 <li>
 Build communication and engagement plans to support new process rollouts and transitions.
 </li>
 <li>
 Monitor implementation outcomes and ensure sustainable adoption of process innovations.
 </li>
 <li>
 Proactively eliminate bottlenecks and elevate the customer experience through smart, scalable solutions.
 </li>
 </ul>
 
 
 
 
 
 Strategic Alignment &amp; External Collaboration
 
 
 
 
 
 <ul>
 <li>
 Align operational strategies with company-wide growth and service goals.
 </li>
 <li>
 Collaborate across functions for integrated improvement efforts.
 </li>
 <li>
 Contribute to strategic planning with data-driven insights and recommendations.
 </li>
 <li>
 Partner with external vendors to explore and deploy innovative logistics solutions.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies:
 
 
 
 
 
 <ul>
 <li>
 
 Strategic Thinking
 
 : Ability to translate business goals into operational improvement initiatives.
 </li>
 <li>
 
 Process Optimization
 
 : Proven track record in reengineering workflows and boosting operational efficiency.
 </li>
 <li>
 
 Project &amp; Change Management
 
 : Skilled in managing system rollouts, change initiatives, and stakeholder alignment.
 </li>
 <li>
 
 Tech Collaboration
 
 : Experience working closely with product, engineering, and data teams to enhance systems.
 </li>
 <li>
 
 Training &amp; Development
 
 : Adept at building training strategies that drive frontline performance.
 </li>
 <li>
 
 Communication &amp; Influence
 
 : Strong ability to align diverse teams around a shared vision of operational excellence.
 </li>
 <li>
 
 Analytical Thinking
 
 : Comfortable using performance metrics and data to drive decisions.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Industrial Engineering, Operations Management, Business Administration, or a related field; a Master's degree is a plus.
 </li>
 <li>
 5&ndash;7 years of experience in operations, fulfillment, or logistics&mdash;preferably within e-commerce or retail sectors.
 </li>
 <li>
 Demonstrated experience leading transformation or improvement projects across supply chain functions.
 </li>
 <li>
 Hands-on knowledge of OMS, WMS, TMS systems and process mapping tools.
 </li>
 <li>
 Familiarity with lean methodologies, Six Sigma, or similar process improvement frameworks.
 </li>
 <li>
 Experience managing cross-functional teams and stakeholders across geographies.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 About Floward :
 
 
 
 
 
 
 
 Founded in 2017, Floward is an online flowers and gifting company; we pride ourselves in creating a seamless experience for our customers and making sending flowers and gifts as enjoyable as receiving them. We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion. We also partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift. Operating in 36 cities in nine countries across the MENA region and UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.
 
 
 
</div>

Manager of Operational Transformation

Explore 1113+ General manager change management communication in Cairo this January. Find roles across top companies and apply now to boost your career.

1113 general manager change management communication jobs IN Cairo

General Manager – Change Management & Communication

Operations Team Lead

Process & Systems Sr. Manager

Accounting Analyst (Fixed-term 1 year)

Accounting Analyst (Fixed-term 1 year)

Director of Operations - Waldorf Astoria Cairo Heliopolis

Manager of Operational Transformation