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customer service- admin- virtual assistant (remote)

group product manager - customer digital engagement

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case manager - dtla icms (jr 5538) Jobs in Los Angeles

case manager - dtla icms (jr 5538)

case manager - icms dtla - the six (jr 5539) Jobs in Los Angeles

customer service- admin- virtual assistant (remote) Jobs in Los Angeles

group product manager - customer digital engagement Jobs in Los Angeles

group product manager customer digital engagement

Sempra

<div><p><b>Primary Purpose</b><br>
<br>
The Manager, Tech/Digital Cap &amp; PO, Customer Engagement &amp; Experience Solutions is primarily responsible for defining the roadmap, vision, and prioritization of the product portfolio based on value for the customer. Takes full responsibility for a group of scrum teams and their products with authority to direct the product group work. Uses understanding of the market, customer needs and requirements, and the products to inform direction.<br>
<br>
Interacts frequently with customers, drafting objectives and strategies and driving innovation through products or services. Provides oversight to the maintenance and operations of products within their group, ensuring adherence to relevant safety &amp; compliance, regulatory, cybersecurity and legal standards. Provides management and oversight of their respective Product Owners as it relates to people development, career coaching, and performance feedback responsibilities.
<br>
<br>
<b>Duties and Responsibilities</b></p>
<ul>
<li>Defines and communicates group's roadmap and vision across all teams, setting objectives for a 6-12 month time horizon. Communicates this vision to stakeholders, executive level leadership, and Product Owners across group. Identifies key outcomes to meet stakeholder needs with an eye towards innovation and continuous improvement. Manages complex needs across multiple business and IT groups, responsible for suite of products their group represents. Ensures that group's value delivered is measurable. Owns quarterly planning and roadmaps for group. Proactively champions for new delivery opportunities, collaborating with stakeholders.</li>
<li>Manages key executive relationships to maintain pipeline of work and strategic direction. Owns product delivery and value creation for a group of products, overseeing prioritization of epics, features, and stories, and driving delivery of business value. An epic is a high-priority significant technology solution that can be broken down into a number of smaller stories and features to be worked on by agile teams. Engages with clients to understand their needs and inform delivery. Maintains clear features and epics to drive teams' direction and alignment. Determines when an epic has been completed by ensuring that it meets the end user's needs. Communicates value of suite of products and their work plans. Facilitates feedback loops for teams on behalf of clients. Provides feedback to Product Owners on work completed.</li>
<li>Provides leadership to a large team, providing direction, motivation, and strategic oversight. Owns all aspects of employee management for a large team, directing work and providing guidance. Responsible for all aspects of performance management, training and development. May supervise team leads.</li>
<li>Responsible for feature and epic refinement, prioritization and quarterly planning. Acts as a trusted advisor and liaison across group of teams and their respective clients. Meets with key stakeholders to understand needs and shape product/service to deliver most value across their group of agile teams. Aligns value and direction of backlog items, resulting in a work product hierarchy (i.e. epics and features) which is communicated across group.</li>
<li>Prepares for and facilitates Quarterly Planning. Manages group's epics and features. Reviews and accepts completed epics and features as done. Proactively provides feedback to Product Owners for continuous alignment and improvement.</li>
<li>Performs other duties as assigned (no more than 5% of duties).</li></ul><p><b><br>
Education</b></p>
<ul>
<li>Bachelor's Degree Computer Science, Information Systems, Software Engineering, Business Administration, related field or equivalent training and/or experience. Required</li>
<li>Master's Degree Computer Science, Information Systems, Software Engineering, Business Administration, related field or equivalent training and/or experience. Preferred</li>
</ul>
<p><b>Experience</b></p>
<ul>
<li>8 years - Progressive related work experience in Project or Product Delivery, Product Management, IT and / or Business Operations or equivalent experience. Required</li>
<li>3 years - Related supervisory and/or lead experience. Required</li>
<li>3-5 years - Experience working with in the energy sector or with a utility. Preferred</li>
</ul>
<p><b>Knowledge, Skills and Abilities</b></p>
<ul>
<li>Required:</li>
<li>Stakeholder Management - Ability to create and maintain strong relationships with stakeholders (including clients) in order to drive outcomes and create alignment around a vision or course of action. Advanced</li>
<li>Adaptability and Learning Agility - Ability to learn, adapt, unlearn, and relearn to rapidly adapt to changing business needs, processes, standards, and tools; a strong ability to prioritize and reprioritize work. Advanced</li>
<li>User Experience - Strong understanding of how users will interact with systems, applications, and products, with an ability to design applications and interfaces that are consumable and easy to navigate. Advanced</li>
<li>Value Realization - Strong ability to identify the benefits provided by a proposed user story or feature relative to the effort that it will require from the team in order to drive the effective prioritization of work to maximize the benefits delivered by the team to the customer. Advanced</li>
<li>Product Management - Strong product management skills, including an ability to communicate and inspire product vision, strategy and roadmap, apply unique business insights, prioritize work to be completed, and make sound decisions aligned to business goals. Advanced</li>
<li>Financial Acumen - Strong financial acumen, including the ability to accurately report spending in the IT function and an understanding of both CapEx and OpEx budgets. Intermediate</li>
<li>Preferred:</li>
<li>Automation and Security Concepts - Knowledge of Automation and Security Concepts (e.g., test automation, code coverage, DevSecOps, CI/CD pipelines, etc.). Advanced</li>
<li>Agile Tools - Knowledge of Agile Tools, such as Azure, Jira, etc. Advanced</li>
<li>Agile Methodologies - Knowledge of concepts, including Agile Scrum and/or Kanban, and application of Agile methodology (e.g., Lean, SAFe, LeSS) for project management to be able to design, implement and manage projects. Advanced</li>
</ul>
<p><b>Licenses and Certifications</b></p>
<ul>
<li>Agile Scrum, Product Owner or Scrum Master certifications such as Certified Product Owner Certification or Certified Scrum Master Certification. Preferred</li>
</ul>
<p><b>Other Qualifications</b></p>
<ul>
<li>May require work outside of normal business hours and/or 24/7 response availability for system and application maintenance, enhancements, production releases and/or operational emergencies.</li></ul><br>
<br>
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled</div>

Group Product Manager - Customer Digital Engagement

SoCalGas

<div><p><b>Primary Purpose</b><br>
<br>
The Manager, Tech/Digital Cap &amp; PO, Customer Engagement &amp; Experience Solutions is primarily responsible for defining the roadmap, vision, and prioritization of the product portfolio based on value for the customer. Takes full responsibility for a group of scrum teams and their products with authority to direct the product group work. Uses understanding of the market, customer needs and requirements, and the products to inform direction.<br>
<br>
Interacts frequently with customers, drafting objectives and strategies and driving innovation through products or services. Provides oversight to the maintenance and operations of products within their group, ensuring adherence to relevant safety &amp; compliance, regulatory, cybersecurity and legal standards. Provides management and oversight of their respective Product Owners as it relates to people development, career coaching, and performance feedback responsibilities.
<br>
<br>
<b>Duties and Responsibilities</b></p>
<ul>
<li>Defines and communicates group's roadmap and vision across all teams, setting objectives for a 6-12 month time horizon. Communicates this vision to stakeholders, executive level leadership, and Product Owners across group. Identifies key outcomes to meet stakeholder needs with an eye towards innovation and continuous improvement. Manages complex needs across multiple business and IT groups, responsible for suite of products their group represents. Ensures that group's value delivered is measurable. Owns quarterly planning and roadmaps for group. Proactively champions for new delivery opportunities, collaborating with stakeholders.</li>
<li>Manages key executive relationships to maintain pipeline of work and strategic direction. Owns product delivery and value creation for a group of products, overseeing prioritization of epics, features, and stories, and driving delivery of business value. An epic is a high-priority significant technology solution that can be broken down into a number of smaller stories and features to be worked on by agile teams. Engages with clients to understand their needs and inform delivery. Maintains clear features and epics to drive teams' direction and alignment. Determines when an epic has been completed by ensuring that it meets the end user's needs. Communicates value of suite of products and their work plans. Facilitates feedback loops for teams on behalf of clients. Provides feedback to Product Owners on work completed.</li>
<li>Provides leadership to a large team, providing direction, motivation, and strategic oversight. Owns all aspects of employee management for a large team, directing work and providing guidance. Responsible for all aspects of performance management, training and development. May supervise team leads.</li>
<li>Responsible for feature and epic refinement, prioritization and quarterly planning. Acts as a trusted advisor and liaison across group of teams and their respective clients. Meets with key stakeholders to understand needs and shape product/service to deliver most value across their group of agile teams. Aligns value and direction of backlog items, resulting in a work product hierarchy (i.e. epics and features) which is communicated across group.</li>
<li>Prepares for and facilitates Quarterly Planning. Manages group's epics and features. Reviews and accepts completed epics and features as done. Proactively provides feedback to Product Owners for continuous alignment and improvement.</li>
<li>Performs other duties as assigned (no more than 5% of duties).</li>
</ul>Requirements:
<p><b>Education</b></p>
<ul>
<li>Bachelor's Degree Computer Science, Information Systems, Software Engineering, Business Administration, related field or equivalent training and/or experience. Required</li>
<li>Master's Degree Computer Science, Information Systems, Software Engineering, Business Administration, related field or equivalent training and/or experience. Preferred</li>
</ul>
<p><b>Experience</b></p>
<ul>
<li>8 years - Progressive related work experience in Project or Product Delivery, Product Management, IT and / or Business Operations or equivalent experience. Required</li>
<li>3 years - Related supervisory and/or lead experience. Required</li>
<li>3-5 years - Experience working with in the energy sector or with a utility. Preferred</li>
</ul>
<p><b>Knowledge, Skills and Abilities</b></p>
<ul>
<li>Required:</li>
<li>Stakeholder Management - Ability to create and maintain strong relationships with stakeholders (including clients) in order to drive outcomes and create alignment around a vision or course of action. Advanced</li>
<li>Adaptability and Learning Agility - Ability to learn, adapt, unlearn, and relearn to rapidly adapt to changing business needs, processes, standards, and tools; a strong ability to prioritize and reprioritize work. Advanced</li>
<li>User Experience - Strong understanding of how users will interact with systems, applications, and products, with an ability to design applications and interfaces that are consumable and easy to navigate. Advanced</li>
<li>Value Realization - Strong ability to identify the benefits provided by a proposed user story or feature relative to the effort that it will require from the team in order to drive the effective prioritization of work to maximize the benefits delivered by the team to the customer. Advanced</li>
<li>Product Management - Strong product management skills, including an ability to communicate and inspire product vision, strategy and roadmap, apply unique business insights, prioritize work to be completed, and make sound decisions aligned to business goals. Advanced</li>
<li>Financial Acumen - Strong financial acumen, including the ability to accurately report spending in the IT function and an understanding of both CapEx and OpEx budgets. Intermediate</li>
<li>Preferred:</li>
<li>Automation and Security Concepts - Knowledge of Automation and Security Concepts (e.g., test automation, code coverage, DevSecOps, CI/CD pipelines, etc.). Advanced</li>
<li>Agile Tools - Knowledge of Agile Tools, such as Azure, Jira, etc. Advanced</li>
<li>Agile Methodologies - Knowledge of concepts, including Agile Scrum and/or Kanban, and application of Agile methodology (e.g., Lean, SAFe, LeSS) for project management to be able to design, implement and manage projects. Advanced</li>
</ul>
<p><b>Licenses and Certifications</b></p>
<ul>
<li>Agile Scrum, Product Owner or Scrum Master certifications such as Certified Product Owner Certification or Certified Scrum Master Certification. Preferred</li>
</ul>
<p><b>Other Qualifications</b></p>
<ul>
<li>May require work outside of normal business hours and/or 24/7 response availability for system and application maintenance, enhancements, production releases and/or operational emergencies.</li>
</ul>Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to &quot;Pay Transparency Law&quot;; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.</div>

Herbalife

<div>Overview:
<div>
ROLE AT A GLANCE:<br>
Drive the product strategy and roadmap for the Pro2col customer-facing mobile application, creating a world-class health and wellness experience that transforms how customers engage with Herbalife Nutrition. This role exists to own the most critical product initiative in the Pro2col portfolio, delivering a health tech solution that combines personalization, data-driven insights, and engaging user experiences to drive customer adoption and retention. The Sr. Director ensures the Pro2col app becomes a market-leading digital health platform that delivers measurable business value and exceptional customer outcomes.</div><div></div><div><br>
HOW YOU&rsquo;LL MAKE AN IMPACT:<br>
<ul><li>Own the end-to-end product strategy and roadmap for the Pro2col customer-facing mobile application</li><li>Define product vision aligned with Pro2col's mission to transform customer and distributor experiences through digital technology</li><li>Lead customer discovery and user research to deeply understand customer needs, pain points, and desired health outcomes</li><li>Develop and prioritize product features based on customer value, business impact, and technical feasibility</li><li>Design customer journey experiences that drive engagement, behavior change, and long-term product adoption</li><li>Collaborate with UX/UI designers to build intuitive, delightful mobile experiences for iOS and Android platforms</li><li>Partner with engineering teams to translate product requirements into technical specifications and user stories</li><li>Define and track product KPIs including engagement, retention, feature adoption, and customer health outcomes</li><li>Conduct competitive analysis of health tech products (Whoop, Aura, MyFitnessPal, etc.) to find opportunities for differentiation</li><li>Lead product launches and feature releases, coordinating across marketing, sales, distributors, and support teams</li><li>Gather and analyze customer feedback, usage data, and market trends to inform continuous product improvement</li><li>Build business cases and ROI models to justify product investments and prioritize the product backlog</li><li>Present product strategy, roadmap, and performance updates to executive leadership and the SVP Strategic Innovation</li><li>Manage relationships with external partners, technology vendors, and health tech ecosystem players</li><li>Ensure product compliance with health data regulations, privacy standards, and platform guidelines</li><li>Make strategic product decisions on feature prioritization, user experience design, and platform capabilities</li><li>Additional duties as assigned.</li></ul></div><br>
<div></div>
Qualifications:
<div>
QUALIFICATIONS FOR SUCCESS:<br>
Critical Skills:<br>
<ul><li>Digital product management for mobile health and wellness applications</li><li>Customer-centric product development and user experience design</li><li>Health tech product strategy and go-to-market execution</li><li>Data-driven product decision-making and analytics</li><li>Agile product development and stakeholder management</li></ul>
Capabilities:<br>
<ul><li>Consistent track record of building and scaling successful health tech or wellness mobile applications</li><li>Deep understanding of consumer health behaviors, personalization technologies, and engagement strategies</li><li>Experience as a product owner for a credible health tech, fitness, or wellness company</li><li>Ability to translate complex health and wellness concepts into simple, engaging user experiences</li><li>Strong business acumen with ability to balance customer needs, technical constraints, and business goals</li><li>Outstanding communication skills to influence stakeholders across all levels of the organization</li></ul></div><div><br>
Education<br>
<ul><li>Minimum: Bachelor's degree in Business, Computer Science, Health Sciences, Design, or related field</li><li>Preferred: MBA or Master's degree in Health Informatics, Digital Health, Product Management, or related field; product management certifications; proven track record building health tech products at credible companies (Whoop, Aura, Fitbit, MyFitnessPal, Noom, etc.)</li><li>Certifications: Certified Product Manager, Agile/Scrum Product Owner (CSPO), Pragmatic Marketing certifications valuable</li><li>Equivalent Experience: 10+ years of exceptional product management experience in health tech with demonstrated success building market-leading wellness applications may substitute for advanced degree</li></ul></div><br>
<div></div>
US Benefits Statement: Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&amp;D; Short-Term and Long-Term Disability, and an Employee Assistance Program (EAP). Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.</div>

Sr. Director, Product - Pro2col App

SprintRay

<div><h4 class="jobSectionHeader"><b>Digital Sales Specialist</b></h4><p>
Location: New Jersey, Remote
<br>
Compensation: $65,000 &ndash; $80,000k (Dependent on experience)</p><p>
Territory: NJ, DE, E. PA<br>
</p><p><br>
<b>About the Role</b></p><p>
SprintRay's Digital Sales Specialists play a pivotal, customer-facing role in driving growth and engagement across assigned territories. Focused on acquiring new users, these specialists manage full-cycle sales, from lead generation to closing, and maintain strong post-sale relationships to ensure sustained engagement and satisfaction. The role requires a dynamic communicator who thrives in both virtual and face-to-face environments and can collaborate effectively with internal teams and channel partners.</p><p><b><br>
Key Responsibilities</b></p><ul><li><p>
Drive user acquisition by conducting full lifecycle sales activities including prospecting, qualifying, presenting, and closing new business.</p></li><li><p>
Partner closely with SprintRay&rsquo;s channel sales teams to increase unit sales and enhance end-user conversion.</p></li><li><p>
Lead virtual and in-person presentations to prospective users, dental groups, and KOLs.</p></li><li><p>
Attend local and regional trade shows, study clubs, and customer meetings to expand market presence.</p></li><li><p>
Execute strategic territory plans aligned with quarterly and annual sales goals.</p></li><li><p>
Develop and implement regional sales and marketing strategies in collaboration with internal stakeholders.</p></li><li><p>
Monitor regional market dynamics and competitor activity, reporting insights to sales leadership.</p></li><li><p>
Maintain accurate CRM records (Salesforce) and manage administrative tasks such as expenses and meeting logs.</p></li><li><p>
Foster long-term relationships with customers and channel partners, ensuring high levels of satisfaction and product adoption.</p></li><li><p>
Demonstrate advanced aptitude and comfort level in selling digital technology solutions to dental professionals</p></li></ul><p></p><p><b><br>
Required Qualifications</b></p><ul><li><p>
3+ Years successful dental sales experience</p></li><li><p>
Strong relationships with dental distributors</p></li><li><p>
Bachelor&rsquo;s degree or equivalent, strongly related experience required</p></li><li><p>
Dynamic presentation skills</p></li><li><p>
Excellent verbal and written skills</p></li><li><p>
Strong organizational capabilities</p></li><li><p>
Good technical understanding of 3D printing and CAD CAM workflow (preferred)</p></li><li><p>
Comfortable in virtual or in-person selling situations</p></li><li><p>
Experience using Salesforce (SFDC)</p></li><li><p>
Requires overnight travel 25% to 40%, depending on territory</p></li></ul><p></p><p><b>
Employment Type</b></p><p>
Full-time, Remote.</p><p><b><br>
About SprintRay</b></p><p>
SprintRay is rewriting the rules of dentistry with technology that&rsquo;s smart, fast, and designed to make life easier for dental professionals. Since 2014, we&rsquo;ve been on a mission to deliver the most advanced 3D printing solutions in the industry&mdash;combining hardware, software, and materials into one seamless ecosystem.</p><p>
But what really makes SprintRay different is our people. We&rsquo;re a bold, global team of innovators, problem-solvers, and doers who thrive on pushing boundaries and challenging the status quo. Every product we create is driven by a simple goal: help dentists spend less time on repetitive tasks and more time changing patients&rsquo; lives.</p><p>
Our culture is entrepreneurial, collaborative, and fueled by curiosity. We celebrate diverse perspectives and believe the best ideas can come from anywhere. Whether we&rsquo;re building next-generation AI tools, designing new materials, or supporting our customers on the front lines, we&rsquo;re united by the same passion&mdash;transforming digital dentistry and having fun while we do it.</p><p>
At SprintRay, the future of dentistry is being printed today. Want to be part of it?</p><div><p><b><br>
Equal Opportunity Employer</b></p><p>
SprintRay is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.</p><p><b><br>
To All Recruitment Agencies:</b></p><p>
Without a written agreement signed by an officer of SprintRay: a) SprintRay does not accept resumes from recruiting agencies, headhunters, or any other party expecting payment in the event SprintRay speaks with or hires a candidate from such submitted resume; b) SprintRay is not responsible for any fees related to unsolicited resumes or related Terms of Service, and c) Unsolicited resumes received will be considered the property of SprintRay and will be processed accordingly.</p><p><b>
Accessibility</b></p><p>
If you need a reasonable accommodation during the application or interview process, please contact us at people.services@sprintray.com.</p></div></div>

Digital Sales Specialist - New Jersey

DesignLibro Inc

<div><div><div><b>Benefits:</b></div>
<ul><li>401(k)</li>
<li>401(k) matching</li>
<li>Bonus based on performance</li>
<li>Paid time off</li>
</ul></div><div><div><b>Social Media Manager</b></div>
<div><b>Petlibro | Los Angeles, CA / Remote (West Coast Preferred)</b></div><div><br>
</div>
<div><b>Role Overview</b></div>
<div>We are looking for a creative, data-driven Social Media Manager to own and execute Petlibro's day-to-day social media presence across all platforms. Reporting to the Brand Director, this role is the heartbeat of our social channels &mdash; responsible for bringing our brand to life through compelling content, meaningful community engagement, and sharp platform strategy. The ideal candidate blends creative instinct with analytical thinking, thrives in a fast-paced environment, and genuinely loves pets.</div><div><br>
</div>
<div><b>Key Responsibilities</b></div>
<div><b>Content Strategy &amp; Calendar Management</b></div>
<ul><li>Own and manage the social content for Petlibro, ensuring alignment with product launches, brand campaigns, and key cultural moments.</li>
<li>Develop platform-native content strategies for Instagram, TikTok, YouTube/Shorts, Pinterest, Facebook, and emerging channels.</li>
<li>Partner with the Brand Director to translate brand and campaign objectives into compelling social executions.</li>
<li>Identify real-time opportunities to insert Petlibro into trending conversations in authentic and on-brand ways.</li>
</ul><div><b>Content Production &amp; Publishing</b></div>
<ul><li>Oversee the creation and publishing of high-quality, engaging content &mdash; from campaign assets to always-on and lo-fi organic content.</li>
<li>Create and capture original social content (iPhone video, UGC curation, Reels, TikToks) independently and in collaboration with the creative team.</li>
<li>Maintain a consistent brand voice, visual identity, and tone of voice across all platforms.</li>
<li>Support community management's content scheduling/publishing responsibilities and further develop staff skills with regards to asset and media management.</li>
</ul><div><b>Team Management</b></div>
<ul><li>Directly manage and develop a full-time Community Manager, providing clear direction, regular feedback, and ongoing support for their growth.</li>
<li>Set priorities and workflows for the Community Manager, ensuring community engagement efforts align with broader social and brand strategy.</li>
<li>Review and guide community responses for brand voice consistency, escalating high-profile moments or issues as needed.</li>
<li>Foster a collaborative, high-performance culture within the social team.</li>
</ul><div><b>Campaign Execution</b></div>
<ul><li>Collaborate cross-functionally with brand, product, influencer, PR, and customer service teams to ensure cohesive social representation.</li>
<li>Partner with the influencer marketing team to integrate creator content seamlessly into the social calendar.</li>
</ul><div><b>Analytics &amp; Reporting</b></div>
<ul><li>Track, analyze, and report on key performance metrics across all social platforms on a weekly and monthly basis.</li>
<li>Utilize analytics tools (Dash Social preferred) to generate actionable insights and optimize content performance.</li>
<li>Bring data-backed recommendations to the Brand Director to continuously evolve and improve our social strategy.</li>
</ul><div><b>Trend &amp; Platform Monitoring</b></div>
<ul><li>Stay ahead of emerging platforms, algorithm updates, content formats, and social trends.</li>
<li>Proactively bring new ideas and trend-driven opportunities to the team with a clear POV on how they apply to Petlibro.</li>
</ul><div><b>Qualifications</b></div>
<ul><li>6+ years of experience in social media management, preferably at a consumer brand, DTC company, or lifestyle brand.</li>
<li>Proven track record of growing social channels and driving meaningful engagement across owned channels.</li>
<li>Hands-on content creation skills &mdash; comfortable filming, editing, and producing lo-fi video content independently.</li>
<li>Strong storytelling ability with a sharp, adaptable brand voice.</li>
<li>Experienced with social analytics tools.</li>
<li>Highly organized with the ability to manage multiple projects and deadlines in a fast-moving environment.</li>
<li>1+ years of experience managing or mentoring direct reports; comfortable leading through influence and setting clear expectations.</li>
<li>Excellent cross-functional collaborator with strong communication skills.</li>
<li>Bachelor's degree in Marketing, Communications, or a related field.</li>
<li>Experience in the pet industry or consumer electronics is a plus.</li>
<li>Cross-culturally curious and excited to work with a global team.</li>
<li>Cat owners preferred &mdash; especially if you're willing to create original content with your pets.</li>
</ul>
</div><div></div><p>Flexible work from home options available.</p></div>

Social Media Manager

NTT DATA

<div><b>About NTT DATA</b><br>
<br>
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.<br>
<br>
For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.<br>
<br>
NTT DATA currently seeks a Chief Operating Officer to join our team in southern California.<br>
<br>
<b>Role Responsibilities</b><br>
<ul><li><b>
Strategic
</b><ul><li>Driving enterprise transformation across health plan operations, systems infrastructure, and digital engagement</li>
<li>Enhancing scalability, regulatory compliance, financial performance, and member-centric service delivery</li>
<li>Elevating organizational capability through leadership development and performance optimization</li>
<li>Serve as a senior member of the executive team contributing to overall company strategy and long-term growth</li>
<li>Executive oversight of group health plan operations, including claims, member services, utilization management, case management, IT, group administration and enrollment, and other core operational functions</li>
<li>Provide executive oversight of enterprise-wide initiatives and cross-functional programs</li>
<li>Guide teams to optimize workflows, systems, and performance metrics to improve efficiency and member satisfaction</li>
<li>Oversight of major system implementations, platform transitions, and modernization initiatives and provides recommendation of new programs, services, and revenue streams aligned with enterprise growth strategy</li>
<li>Architecting and executing an integrated operational and technology strategy aligned with enterprise growth objective</li></ul></li>
<li><b>Operations</b>
<ul><li>End-to-end accountability for operational effectiveness, quality outcomes, service performance, and regulatory compliance</li>
<li>Strengthen operational infrastructure to support a dynamic and evolving healthcare environment including development, implementation, and audit of operational work processes and systems</li>
<li>Drive innovation while maintaining regulatory compliance and operational excellence</li>
<li>Measure effectiveness of internal and external processes and implement improvements to enhance quality and efficiency</li>
<li>Develops and manages strategic vendor management and partnership development to enhance value and scalability</li></ul></li>
<li><b>Technology
</b><ul><li>Lead IT and Data functions, including data governance, enterprise data warehousing, predictive analytics, master data management, network security, disaster recovery, and business continuity planning</li>
<li>Define, execute and lead the TPA's forward-looking enterprise technology, data vision, and digital transformation strategy and develop a roadmap that aligns with long-term strategic objectives</li>
<li>Oversee all company technology platforms, architecture, infrastructure, and technical resources and make strategic recommendations to select, and implement new technology systems and solutions as needed</li>
<li>Building modern, data-driven infrastructure that supports predictive analytics and business intelligence</li>
<li>Monitor analytics, recommend technology-driven improvements aligned with business goals, and leverage analytics to drive operational improvements, using business intelligence to make smart, effective, long-term decisions</li>
<li>Drive member-oriented self-service operations and digital engagement initiatives by advancing member-facing digital solutions and self-service engagement platforms</li></ul></li></ul>
<b>Required Skills</b><br>
<ul><li>
10 years of progressive leadership experience in healthcare, health plan administration, insurance, technology, or related industries</li>
<li>Minimum 5 years in senior leadership or executive-level role</li>
<li>Bachelor's degree in business administration, Finance, Information Technology, or related field</li></ul>
<b>Preferences</b><br>
<ul><li>
Master's degree preferred</li>
<li>Strong knowledge of health plan operations, regulatory processes, and compliance requirements</li>
<li>Deep understanding of technology systems, infrastructure, and data strategy</li>
<li>Proven ability to align operational and technology strategies with overall business goals</li>
<li>Strong financial acumen includes budgeting, forecasting, and P&amp;L management</li>
<li>Exceptional leadership, team building, and change management skills</li>
<li>Ability to identify problems, offer solutions, and implement enterprise-level change</li></ul>
<b>#LI-NorthAmerica </b><b>About NTT DATA Services</b><br>
<br>
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.<br>
<br>
NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.<br>
<br>
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is <b>($250k - $300k/Annual)</b>. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.<br>
<br>
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&amp;D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.</div>

Chief Operating Officer

adswizz

<ul><li>Los Angeles, California; Oakland, California; San Francisco, California</li><li>
Program Management</li><li>
Regular Employee Full-Time</li><li>
R-2026-01-7</li><li>
Hybrid</li></ul>
<br><div><p><b>Who We Are:</b></p><p>
SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners - in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital role in bringing SiriusXM&rsquo;s vision to life everyday.</p><p></p><p><b>
SiriusXM</b> is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM&rsquo;s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Stitcher, Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company&rsquo;s advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.</p><p></p><p><b>
How you&rsquo;ll make an impact:</b></p><p>
We have a terrific opportunity for a Staff Technical Program Manager with a passion for delivering high quality products in a complex, fast paced environment. As part of the Client Software Engineering organization, the Staff Technical Program Manager will work with engineering teams to deliver world-class features for SiriusXM &amp; Pandora applications and websites, as well as features that support the Automotive client.</p><p></p><p>
As a Staff TPM, you will act as a technical authority and organizational leader, owning large programs that span multiple teams and systems, improving delivery processes, and serving as a key liaison for Platform Services APIs and consumer-facing applications across SiriusXM and Pandora.</p><p></p><p>
We are looking for someone who is results-oriented and highly comfortable facilitating engineering teams to meet commitments and successfully deliver high quality products and new features. You enjoy being of service to your team and to the larger organization, and your leadership is grounded in trust, transparency, and kindness.</p><p></p><p><b>
What you&rsquo;ll do</b></p><ul><li>Manage and coordinate multiple engineering teams delivering platform and consumer-facing features</li><li>Drive and define program requirements, success metrics, and end to end delivery plans</li><li>Balance scope, timeline, and quality to achieve optimal outcomes</li><li>Contribute to weekly and monthly status reports on health of programs</li><li>Partner with Product and Engineering leadership to develop and maintain multi-quarter roadmaps</li><li>Ensure technical feasibility and sequencing align with company strategy and platform evolution</li><li>Lead Agile ceremonies and reinforce best practices across teams</li><li>Assist with story definition, backlog prioritization, and dependency resolution</li><li>Support teams in scaling delivery across complex initiatives</li><li>Build trusted relationships across teams and leadership levels</li><li>Advocate for clear priorities, technical excellence, and customer-focused outcomes</li></ul>
Influence without authority and drive consensus across diverse stakeholders<p></p><p><b>
What you&rsquo;ll need:</b></p><ul><li>7+ years of experience as a Technical Program Manager, Technical Project Manager, or Scrum Master, managing cross-functional projects.</li><li>Strong technical proficiency, including experience with software development, APIs, QA, or system architecture.</li><li>Deep understanding of Agile and SDLC methodologies, including release planning and dependency management</li><li>Excellent communication and problem solving skills</li><li>Ability to facilitate teams and individuals working collaboratively and efficiently.</li><li>Proven ability to manage large, ambiguous, cross-functional programs.</li><li>Proficient knowledge and experience in release planning and management</li><li>Experience in risk reporting, management and mitigation</li><li>Experience working with consumer-facing applications, platform services, or large-scale distributed systems.</li><li>Demonstrated ability to influence technical and product strategy</li><li>Experience leading program management best practices</li><li>Comfort operating in fast-paced, highly collaborative environments</li><li>Strong executive presence and ability to communicate at multiple levels</li><li>Experience with automation and/or AI tools such as chatGPT, Gemini, etc.</li><li>Must have legal right to work in the U.S.</li><li><i>Preferred certifications:</i> Scrum Master Certification (such as CSM or PSM) or PMP and any other relevant certifications.</li></ul><p></p><p>
At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $141,000 to $179,250 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.</p><p></p><p>
Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.</p><p></p><p>
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.</p>
R-2026-01-7</div>

Staff Technical Program Manager

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