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guest service expert

Marriott International

<div>Additional InformationDay shift preferred 
Job Number26040755 
Job CategoryFood and Beverage &amp; Culinary 
LocationResidence Inn by Marriott Atlanta Buckhead, 2960 Piedmont Rd NE, Atlanta, Georgia, United States, 30305 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
Pay Range: $15.50-$15.50 per hour
<div><div>POSITION SUMMARY
Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts &ndash; to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 

</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Service Expert

Legacy Ventures

<div><div><div>Summary:
</div> 
The Front Office Supervisor ensures a hospitable, professional atmosphere by overseeing smooth guest check-in/out processes, accurate billing, and high levels of guest satisfaction. This role also supports the Front Office Manager and serves as a point of contact for guest services and staff coordination.</div></div> 
<div><div>
Key Responsibilities:
<ul><li>Deliver excellent guest service with professionalism and effective communication.</li><li>
Uphold all service standards, policies, and appearance/grooming expectations.</li><li>
Supervise front desk operations including check-ins/outs, billing, guest requests, and issue resolution.</li><li>
Schedule front desk staff and ensure adequate coverage; capable of performing all front desk roles.</li><li>
Coordinate with Housekeeping and Engineering to address guest room and maintenance needs.</li><li>
Investigate and resolve room discrepancies.</li><li>
Maintain full knowledge of reservation and property management systems.</li><li>
Support training and onboarding of new front office team members.</li><li>
Handle special requests, group reservations, and serve as acting Front Office Manager when needed.</li><li>
Monitor and maintain front office systems and equipment.</li><li>
Ensure team member compliance with policies.</li><li>
Provide local area information to guests using available resources.</li></ul></div></div>

Front Office Supervisor

SELIG PARKING

<div>Join the AAA Parking family and work as a Valet Attendant! Make extra money, meet new people, and provide exceptional service as the first and last point of contact for our guests. We seek individuals with a warm attitude, polished appearance, and a commitment to excellence to ensure a seamless and memorable guest experience.
Key Responsibilities:
1. Guest Interaction:<ul><li>
Greet and welcome all arriving and departing guests in a proper manner.</li><li>
Communicate and answer all customer questions clearly and professionally.</li><li>
Open car and hotel doors for guests as well as assist with coats and luggage.</li><li>
Offer information about the services and facilities of the hotel, points of interest, and entertainment attractions.</li><li>
Assist guests with special needs or disabilities.</li></ul>
2. Vehicle Handling:<ul><li>
Fill out valet ticket properly and conduct vehicle damage check</li><li>
Retrieve and park vehicles for guests quickly and efficiently.</li><li>
Maintain keys in an organized and secure manner.</li></ul>
3. Appearance and Presentation:<ul><li>
Maintain a clean, professional, and well-groomed appearance at all times, adhering to AAA Parking's uniform and appearance standards.</li><li>
Ensure the valet area is clean, organized, and inviting.</li></ul>
4. Team Collaboration:<ul><li>
Work closely with the hotel staff to ensure smooth guest arrivals and departures.</li><li>
Communicate effectively with colleagues to coordinate valet operations.</li><li>
Support team members during busy periods or special events.</li></ul>
5. Safety and Security:<ul><li>
Follow all safety protocols and guidelines to ensure the security of guests and their vehicles.</li><li>
Report any accidents, injuries, or incidents to the supervisor immediately.</li><li>
Perform routine inspections of the valet area and equipment.</li></ul>
6. Maintain The AAA&rsquo;s of Service:<ul><li>
Attitude: A positive, can-do attitude with a passion for providing exceptional service.</li><li>
Appearance: Impeccable grooming and professional appearance, reflecting the high standards of our clients and AAA Parking.</li><li>
Assistance: A genuine desire to assist guests, going above and beyond to exceed their expectations.</li></ul>
About AAA Parking:
AAA Parking is a family-operated business with 65+ years of experience in the parking industry. Our mission is to enhance value by ensuring excellent experiences for both our customers and employees. At AAA Parking, we believe in the three A&rsquo;s &ndash; Attitude, Assistance, and Appearance. By maintaining the three A&rsquo;s, we deliver the highest standards of quality, honesty, and professionalism.<ul><li>
Must be at least 18 years old.</li><li>
Valid driver&rsquo;s license with a clean driving record.</li><li>
Excellent communication and interpersonal skills.</li><li>
Basic English reading, writing, and communication skills.</li><li>
Strong attention to detail and ability to handle stressful situations with poise.</li><li>
Ability to stand 100% of the shift and meet physical requirements (lift/push/pull up to 20 pounds, carry up to 10 pounds).</li><li>
Flexible schedule based on business needs.</li><li>
Successfully pass a background and driving record check.</li><li>
Previous experience in hospitality or high-end customer service role preferred.</li></ul>
Shift Availability:<ul><li>
11:00PM - 7:00AM (3rd Shift)</li><li>
Days are flexible - (weekends are a MUST)</li></ul></div>

Overnight Valet - The W. Hotel - (3rd Shift / 11PM - 7AM / Flexible Days) $14.50 an hr. + tips

<div>Company Overview: We have built our company one person at a time. We understand that our team members are the key to our success. Our superior results begin by hiring and training good people and continue by supporting and retaining them. We build cohesive teams and promote opportunities for growth, development and leadership.
Summary: The Executive Housekeeper is responsible for supervising and ensuring efficient operations of the Housekeeping Department in accordance with brand and company standards.
Essential Duties and Responsibilities: include the following. Other duties may be assigned by supervisor as needed.<ul><li>
Responsible for hiring, training, and supervising all housekeeping staff in coordination with Assistant General Manager.</li><li>
Responsible for the cleanliness of guest rooms, back of house and public areas (including dining areas and meeting space), and for reporting to the maintenance department any deficiency in any room or public area, and all out of order equipment. Inspect all areas daily for cleanliness and adherence to Legacy/brand standards.</li><li>
Ensure that all guest rooms cleaned to appropriate standards and inspected after they have been cleaned daily.</li><li>
Schedule and manage ongoing deep cleaning activities and special projects weekly.</li><li>
Handles guest questions and comments in a friendly and courteous manner. Ensure guest requests are accommodated within 15 minutes.</li><li>
Schedule housekeeping staff in accordance with occupancy forecasts.</li><li>
Report all discrepancies found on the night auditor&rsquo;s room report. Reports all incidents or strange occurrences that could be an indication of misconduct or illegal activity. Ensure that all key cards are returned to the secure designated area or front desk.</li><li>
Maintain lost &amp; found and records associated with it daily.</li><li>
Control all linen and uniforms. Takes monthly inventories of all linen; order required linen and supplies when necessary with the approval of General Manager.</li><li>
Knowledge of other departments, willingness to help &ndash; a team player.</li><li>
Act a liaison between front desk and housekeeping, and maintenance and housekeeping.</li><li>
Interact with internal and external customers in a positive, professional and accommodating manner, leading by example.</li><li>
Reward, discipline, and evaluate staff in a timely manner. Conduct annual performance evaluations.</li><li>
Knowledge of OSHA procedures and training.</li><li>
Must be responsible for security of guests, fellow employees and hotel assets.</li><li>
Must be CPR certified, SDS trained, and completed brand specific training program.</li><li>
Maintain a clean and attractive work area, uniforms, employees, and person.</li><li>
Must perform any other required duties as requested by the General Manager to aid in better operation of the hotel, restaurant, lounge, and service to the guests.</li><li>
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.</li><li>
Self-starting personality with an even disposition to effectively communicate with guests, colleagues and community.
</li><li>Be familiar with and adhere to Legacy Ventures Service standards as outlined in the Blueprint and other policies / rules of conduct, to include personal appearance / grooming, attendance and safe / efficient operations.</li><li>
Adhere to all Legacy Ventures policies and brand specific standards.</li><li>
Perform any other job-related duties as assigned.
</li></ul>Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Must have a flexible schedule and ability to work days, evenings or nights any day of the week, including weekends and holidays.
</li><li>Must have exceptional customer service skills</li><li>
Demonstrated ability to perform multiple tasks in a busy environment and remain flexible</li><li>
Ability to work well in a team environment
</li><li>Must have a self-starting personality with an even disposition to effectively communicate with guests and staff.
</li><li>Possess excellent written, verbal, and organizational skills. Computer literacy and financial management a must.
</li></ul>Education and/or Experience: College degree preferred. High school diploma or general education degree (GED); three years related experience and/or training; or equivalent combination of education and experience. Preopening experience preferred.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to ensure individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The associate is occasionally required to walk and reach with hands and arms.
The associate must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</div>

Executive Housekeeper

Fox Brothers BBQ

<div>Fox Brothers B.B.Q. L.L.C. prides itself in offering the absolute best B.B.Q. possible. Furthermore, we take to heart our loyal customers by providing them with an experience that cannot be compared with any other company. Everyone who walks through our doors is both family and friend.
Job Description 
Fox Bros BBQ hostess/host is the first line to our guest. As a hostess/host must cheerfully greet our guests and sit them in a prompt and efficient manner. It is also their responsibility to keep an organized rotation of tables, provide silverware and always know where the next table will be sat. Most guests are happy and excited to be here, however, if there is a case where a guest is frustrated or showing signs of anger it is the host&rsquo;s job to retrieve a manager immediately.
Responsibilities<ul><li>
Maintain a clean and organized work space</li><li>
Arrive to work on time, in uniform, ready to work</li><li>
Change and keep menu board up to date</li><li>
Great each guest with a smile and warm greeting</li><li>
Get information for table in a quick and meticulous way</li><li>
Seat guest in most efficient manner</li><li>
Make sure silverware goes to the table clean</li><li>
Keep and organized rotation</li><li>
Communicate with bussers and managers to insure quick table turns</li><li>
Always lead guests to their tables and place menus in front of them after they are seated</li><li>
Give realistic quotes for wait times</li><li>
Be efficient at all 3 host positions</li><li>
Give a guest a salutation when leaving (never say good bye)</li></ul><ul><li>
High School Diploma or GED. Some college is preferred but not necessary.</li><li>
Have proper phone etiquette</li><li>
Restaurant knowledge</li></ul>
Skills/Aptitude<ul><li>
Smile</li><li>
Able to work under stressful situations without showing it</li><li>
Stay organized</li><li>
Able to communicate with others</li></ul></div>

Hostess/Host - Westside

Paradies Lagardère

<div>POSITION DESCRIPTION
POSITION TITLE: Cook I
EMPLOYMENT CLASSIFICATION: Non-Exempt
POSITION REPORTS TO: General Manager
DEPARTMENT: Dining Division 

POSITION DESCRIPTION SUMMARY:
At Paradies Lagard&egrave;re, our mission is to maintain first-class standards that exceed the expectations of the customers and business partners we serve. Our Dining Division is a true restaurateur. We are passionate about connecting with each of our guests on multiple levels. From an inspiring restaurant design or live entertainment that captures a traveler&rsquo;s attention, to the top-notch quality of our culinary offerings and the exceptional hospitality delivered by our teams, we focus on more than just restaurant operations. We specialize in experiences.

The Cook I provides a supreme dining experience to guests by preparing high quality meals. The Cook's main goal is to ensure that guests will always enjoy exceptional dining experiences. Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public.

In joining our team, you commit to supporting this mission, by demonstrating our service standards always and holding all team members to the same. Providing a safe work environment of trust and respect free of harassment is expected.

DUTIES AND RESPONSIBILITIES:
All Paradies Lagard&egrave;re positions, including Cook I, require that you embody a positive company image by providing courteous, friendly, and efficient service with a smile to customers and team members. You must embrace our family culture by following our core values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment), recognize and satisfy all restaurant guests as well as be accountable to the Company and Restaurant Managers.
The following are intended as basic requirements. Success will come to the individual who can expand upon these job requirements and truly provide a memorable experience. These requirements/functions may change throughout their employment.
<ul>
<li>Must have a passion for the guest!</li>
<li>Must say &ldquo;Yes&rdquo;, &ldquo;Please&rdquo;, and &ldquo;Thank You&rdquo;!</li>
<li>Must smile often!</li>
<li>Exceed First Class Service standards and behavior with guests, business partners, and peers.</li>
<li>Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes.</li>
<li>Food preparation at 100% recipe adherence. Follows recipes and/or product directions for preparing, seasoning, cooking, tasting, carving, portioning, and serving food items.</li>
<li>Follow production prep list and keep accurate records to accurately. Requisition supplies and equipment as needed.
</li><li>Ability to use knives, slicers, and kitchen equipment efficiently and safely.</li>
<li>Wash, slice, and peel items on prep list.</li>
<li>Follow recipes.</li>
<li>Store prepared food items safely and ensure they are properly date labeled.
</li><li>Follow all brand standards including those related to food safety, sanitation, operational excellence, or guest satisfaction.</li>
<li>Practices excellent food safety and sanitation practices. Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety.
</li><li>Regularly restocks all kitchen supplies and food items required for service.
</li><li>Assist with ordering and planning food supplies, as directed by the supervisor.
</li><li>Reports necessary equipment repair and maintenance to management.
</li><li>Monitor proper rotation and dating of prepped food items and storage areas.
</li><li>Maintain a clean and organized work environment that is free of safety hazards.
</li><li>Work well in a fast-paced environment. Must be detail oriented and the ability to multi-task.</li>
<li>Perform other duties as assigned.
</li></ul>EDUCATION, EXPERIENCE, CERTIFICATIONS:
<ul><li>Requires a minimum of 1 year of closely related cooking experience, work experience in high volume or fast casual dining restaurant environment preferred.
</li><li>ServeSafe Certification or equivalent required by state.
</li><li>Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with guest
</li><li>High School Diploma or GED</li>
</ul>
POSITION QUALIFICATIONS:
<ul><li>Ability to work various shifts in a 7/365 team-oriented environment including nights, weekends, and holidays.
</li><li>Excellent customer service skills and an ability to communicate effectively, in English.
</li><li>Self-starter able to prioritize and handle various tasks simultaneously.
</li><li>Ability to adapt to changing priorities and unexpected situations.
</li><li>Proficiency required in reading, writing, and mathematics, in English.</li>
<li>Ability to lift a minimum of 50 lbs. and to perform essential job functions such as standing, bending, reaching, gripping, climbing on ladder, and walking long distances.
</li><li>Standing for long periods of time and the ability to work in an environment with varying including conditions high heat steam, and varying odors.</li> 
</ul>
This position description is merely intended to describe the primary elements of the position. Paradies Lagard&egrave;re reserves the right to change the position description and to assign additional duties and responsibilities, as necessary. This position description does not constitute an employment contract of any kind.
2849 PACES FERRY ROAD, SUITE 400, ATLANTA, GEORGIA 30339 (404) 344-7905 / FAX: (404) 349-3226</div>

Local Green: Cook I- Hartsfield-Jackson Atlanta International Airport

Atlanta Botanical Garden

<div>Description:

About the Atlanta Botanical Garden
The Atlanta Botanical Garden is a world-class cultural destination dedicated to connecting people with plants and nature. The Longleaf Restaurant extends this mission through an exceptional culinary experience rooted in sustainability, freshness, and Southern hospitality.
Position Summary
The bartender is enthusiastic and provides excellent guest experience by creating classic and innovative drinks exceeding guest needs and expectations during the dining experience.
Key Responsibilities<ul><li>
Handle all preparation of bar products, mixing ingredients, and serving drinks</li><li>
Ensure solid product knowledge of all items being sold</li><li>
Serve alcoholic beverages responsibly, requests identification, and adhere to all alcohol service policies and procedures</li><li>
Perform clean up duties to maintain the quality appearance of the work area, including cleaning equipment</li><li>
Perform breakdown of all products and supplies that are pulled and return product to the appropriate storage location</li></ul>
Requirements:
<ul><li>2+ year bartending experience in an upscale full-service restaurant including a full-service bar</li><li>
2+ year experience mixing craft cocktails from scratch</li><li>
Must have completed alcohol service training &ndash; TIPS certification</li><li>
Must comply with all COVID-19 safety procedures as required</li><li>
Must be able to work independently as well as in a team environment</li><li>
Ability to be organized</li><li>
Ability to respond quickly and effectively to change</li><li>
Attention to detail and excellent math skills</li><li>
Must be able to interact with the public in a confident and professional manner</li><li>
Demonstrate excellent listening and clear speaking skills</li><li>
Exceptional communications skills &ndash; communicating with guests to receive orders</li><li>
Must have access to reliable transportation and be able to report to work on a changing schedule, including weekends, evenings and holidays</li><li>
Ability to work in a fast-paced environment</li></ul>
Physical requirements<ul><li>
Standing and walking 100% of the time</li><li>
Position occasionally requires the ability to lift up to 30 lbs.</li><li>
Constant standing, walking, bending, reaching, and repetitive motions</li><li>
Must be able to work outside at times, including in the elements during all seasons</li></ul>
The above job duties and responsibilities describe the general nature and level of work for employees in this position, but this is not intended as an exclusive or all-inclusive inventory of all duties required of employees in this job.
It is the policy of the Atlanta Botanical Garden to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, reasonable accommodations will be made for qualified individuals with disabilities.
ABG Core Values<ul><li>
Conservation: We value natural resources and ecosystems, making choices with the long-term sustainability of our planet in mind.</li><li>
Excellence: We hold ourselves to high standards and expect commitment from each other to contribute to a positive image and reputation for the Garden.</li><li>
Inspiration: We inspire through the creation of an environment that supports imagination and expression of beauty, providing joy, delight, and a deeper appreciation of plants for everyone.</li><li>
Integrity: We demonstrate honesty, transparency, accountability, trustworthiness, and ethical behavior, exercising good judgment in our actions and communication.</li><li>
Respect: We value the diversity of our coworkers, volunteers, and guests, holding each other in the highest regard.</li></ul></div>

Bartender, Longleaf Restaurant

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