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guest service expert

Marriott International

<div><b>Additional Information</b>Day shift preferred<br>
<b>Job Number</b>26040755<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>Residence Inn by Marriott Atlanta Buckhead, 2960 Piedmont Rd NE, Atlanta, Georgia, United States, 30305<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<br>
<b>Pay Range:</b> $15.50-$15.50 per hour
<p></p><div><div><p><b>POSITION SUMMARY</b></p>
<p></p><p>Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.</p>
<p></p><p>No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts &ndash; to get it right for our guests and our business each and every time.</p>
<p></p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: Less than 1 year related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><br>
<p></p>
</div><p></p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i><p></p><p>
Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Guest Service Expert

Legacy Ventures

<p><div><div><div><p><b>Summary:
</b></p></div><br>
The Front Office Supervisor ensures a hospitable, professional atmosphere by overseeing smooth guest check-in/out processes, accurate billing, and high levels of guest satisfaction. This role also supports the Front Office Manager and serves as a point of contact for guest services and staff coordination.</div></div><br>
<div><div><p><b>
Key Responsibilities:
</b></p><ul><li>Deliver excellent guest service with professionalism and effective communication.</li><li>
Uphold all service standards, policies, and appearance/grooming expectations.</li><li>
Supervise front desk operations including check-ins/outs, billing, guest requests, and issue resolution.</li><li>
Schedule front desk staff and ensure adequate coverage; capable of performing all front desk roles.</li><li>
Coordinate with Housekeeping and Engineering to address guest room and maintenance needs.</li><li>
Investigate and resolve room discrepancies.</li><li>
Maintain full knowledge of reservation and property management systems.</li><li>
Support training and onboarding of new front office team members.</li><li>
Handle special requests, group reservations, and serve as acting Front Office Manager when needed.</li><li>
Monitor and maintain front office systems and equipment.</li><li>
Ensure team member compliance with policies.</li><li>
Provide local area information to guests using available resources.</li></ul></div></div></p>

Front Office Supervisor

Stonebridge Companies

<div><div><b>City, State:</b></div>
Atlanta, Georgia<div></div><div><div><b><br>
Title:</b> JW Marriott Front Office Manager</div></div><div><div><b>
Location:</b><b> </b><i>Atlanta, GA</i></div></div><div><div><b>
Status: </b><i>Full-time</i></div></div><div></div><div><div><div><b>
Job Summary: </b>The Front Office Manager is responsible for overseeing the day-to-day and long-term operations of guest reception, reservations, and telephone services while ensuring high standards of guest satisfaction and operational efficiency. This role works closely with the General Manager to maintain revenue, expense, and quality targets, ensuring a smooth and efficient operation that exceeds guest and ownership expectations.</div></div><div></div><div><div><b><br>
Essential Functions</b><b> and Duties</b><b>:</b></div></div><div><ul><li><div>
Ensure guests are greeted, checked in, and allocated rooms promptly and courteously.</div></li></ul></div><div><ul><li><div>
Oversee strict adherence to check-in procedures, ensuring accurate guest details and billing information are obtained.</div></li></ul></div><div><ul><li><div>
Address guest issues or complaints promptly to ensure guest satisfaction.</div></li></ul></div><div><ul><li><div>
Ensure rooms are serviced and maintained to the company&rsquo;s established standards.</div></li></ul></div><div><ul><li><div>
Maximize room occupancy within the agreed overbooking policy.</div></li></ul></div></div><div><div><ul><li><div>
Facilitate effective communication between reservations, front office staff, and other departments, including housekeeping.</div></li></ul></div><div><ul><li><div>
Ensure that all guest charges are accurately posted and kept up to date.</div></li></ul></div><div><ul><li><div>
Strictly enforce credit control procedures and ensure accounts are balanced daily.</div></li></ul></div><div><ul><li><div>
Oversee efficient and speedy check-out procedures.</div></li></ul></div><div><ul><li><div>
Ensure that luggage is promptly delivered to and collected from guest rooms.</div></li></ul></div><div><ul><li><div>
Maintain the cleanliness and order of all front-of-house areas, including the entrance and lobby.</div></li></ul></div><div><ul><li><div>
Conduct regular performance appraisals for front office staff, providing training and development as needed.</div></li></ul></div><div></div><div><div><i>
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.</i></div></div><div></div><div><div><b>
Required Experience, Education, and Skills:</b></div></div><div><ul><li><div>
3+ years of front office management experience in a hotel environment, with a strong focus on guest service and operations.</div></li></ul></div><div><ul><li><div>
Proven leadership and supervisory skills, with the ability to manage and develop a team.</div></li></ul></div><div><ul><li><div>
Strong organizational and multitasking abilities to handle daily front office operations and guest interactions.</div></li></ul></div><div><ul><li><div>
Proficiency in property management systems and financial reporting.</div></li></ul></div><div><ul><li><div>
Excellent communication skills, both verbal and written, to interact effectively with guests, staff, and management.</div></li></ul></div><div><ul><li><div>
Ability to analyze financial data, including budgets, forecasts, and revenue reports.</div></li></ul></div><div><ul><li><div>
Ability to resolve guest complaints and service issues in a professional and timely manner.</div></li></ul></div><div><ul><li><div>
Knowledge of hotel check-in/check-out procedures, billing, and room inventory management.</div></li></ul></div><div></div><div><div><b>
Work Environment</b><b>:</b></div></div><div><ul><li><div>
Primarily an indoor role, working in the front office, lobby, and guest areas of the hotel.</div></li></ul></div></div><div><div><ul><li><div>
Must be able to stand and walk for extended periods while overseeing front office operations and assisting guests.</div></li></ul></div><div><ul><li><div>
Must be able to lift and carry objects up to 20 lbs occasionally.</div></li></ul></div><div><ul><li><div>
Flexible schedule, including availability for evenings, weekends, and holidays, to accommodate guest needs and operational requirements.</div></li></ul></div><div></div><div><div><b>
Other Duties:</b></div></div><div><div>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.</div></div></div><div></div><div>
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.</div><div></div><div>
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.</div><div></div><div>
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:</div>
2026-04-02<div></div><div>
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.</div></div>

JW Marriott Front Office Manager

Ulta

<div>&lrm; : We consider applications for this position on an ongoing basis. OVERVIEW:
<div><b>
Experience</b> a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences&mdash;for true beauty enthusiasts. At Ulta Beauty, we&rsquo;re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.</div><div><br>
</div><div>If you seek <b>greater purpose</b>&mdash;a place of vision, mission, and lived values&mdash;where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.</div><br>
<div></div>
 :
<div><b>
GENERAL SUMMARY &amp; SCOPE</b></div><div>
The Prestige Beauty Advisor (PBA) is responsible for maximizing sales in the prestige category (color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs and assisting guests in the selection and purchase of prestige merchandise, while following all company policies and procedures. All responsibilities are done while maintaining overall store standards, including cleanliness and replenishment. This position supports the Sales Manager (SM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.</div><div></div><div><b><br>
PRINCIPAL DUTIES &amp; RESPONSIBILITIES</b> (*Essential Job Functions)</div><div>
The PBA is a champion of Ulta Beauty&rsquo;s mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):</div><div></div><div><b><br>
Performance</b></div><ul><li>
Contribute to meeting or exceeding the store&rsquo;s goals related to retail and service sales, guest loyalty (including credit), retail shrink and omni-channel sales, with a specific focus on the prestige category and iconic brands as set by Ulta Beauty for the store.</li><li>
Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging every guest, personalizing service to their needs, recommending complementary products and/or services, and informing guests of current promotions, events, and services within the store.</li><li>
Courteously handle sales, refunds, and exchanges.</li><li>
Routinely perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.</li><li>
Book appointments for, and support the execution of, services and in-store events that deliver an unrivaled guest experience while delivering on prestige and iconic brand sales goals.</li><li>
Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.</li><li>
Maintain prompt, regular attendance.</li></ul><div></div><div><b><br>
People</b></div><ul><li>
Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.</li><li>
Collaborate with managers and associates throughout the store to help grow the business.</li><li>
Regularly participate in ongoing training, including prestige and iconic brand product training as directed and brand and category education, to enable continuous professional development and drive prestige sales performance.</li></ul><div></div><div><b><br>
Process</b></div><ul><li>
Be knowledgeable of and ensure compliance with Ulta Beauty&rsquo;s policies, procedures, and standards.</li><li>
Adhere to Ulta Beauty&rsquo;s dress code.</li><li>
Drive sales by keeping prestige and iconic brand work area replenished, signed and faced, and ensuring testers are continuously available and maintained in compliance with hygiene standards.</li><li>
Maintain outstanding store operational standards, including cleanliness of the salesfloor, restrooms, cashwrap, backroom, and break area and ensuring that makeover stations adhere to company standards at all times.</li><li>
Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using Ulta Beauty&rsquo;s technology and best practices.</li><li>
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor and when prompted by Ulta Beauty&rsquo;s systems.</li><li>
Protect company assets by following loss prevention best practices and providing exceptional guest service.</li><li>
Execute other operational tasks as directed.</li></ul>
 :
<div><b>
JOB QUALIFICATIONS</b></div><div></div><div><b><br>
Education</b></div><ul><li>
High school diploma is preferred</li><li>
Cosmetology, esthetician or demonstrator&rsquo;s license where required by state law</li></ul><div></div><div><b><br>
Experience</b></div><ul><li>
1 year of relevant work experience or equivalent combination of education and relevant work experience preferred</li></ul><div></div><div><b><br>
Skills</b></div><ul><li>
Demonstrates a passion and significant competency for prestige product, guest service, and selling</li><li>
Ability to build and maintain strong customer relationships</li><li>
Ability to work independently and as part of a team</li><li>
Strong communication skills</li></ul><div></div><div><b><br>
SPECIAL POSITION REQUIREMENTS</b></div><ul><li>
Work a flexible schedule to include days, evenings, weekends, and holidays</li><li>
Attend corporate business meetings and conferences, including overnight stays</li></ul><div></div><div><b><br>
WORKING CONDITIONS</b></div><ul><li>
Frequent mobility throughout the store during shift</li><li>
Frequent standing, bending, reaching, pulling, pushing, and twisting during shift</li><li>
Continuous lifting and/or moving up to 10 lbs. during shift</li><li>
Continuous coordination and manipulation of objects during shift</li></ul><div>
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.</div>
About:
<div>
At <b>Ulta Beauty</b> (NASDAQ: ULTA), <b><i>the possibilities are beautiful</i></b>. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty&rsquo;s own private label. Ulta Beauty also offers a full-service salon in every store featuring&mdash;hair, skin, brow, and make-up services.</div><div></div><div><i><br>
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.</i></div></div>

Prestige Beauty Advisor

Extended Stay Hotels

<div><div><b>POSITION PURPOSE AND SUMMARY</b></div>
<div>
</div><p>The Guest Services Representative (&quot;GSR&quot;) position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.
</p><p>Watch <b>A Day in the Life</b> video for Guest Services Representative https://vimeo.com/1071879676/bfee2e9e44?share=copy</p>
<p>
</p><p><b>MAJOR / KEY JOB DUTIES</b></p>
<ul>
<li>Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
</li><li>Assists and responds to guest requests with diligent follow-through.
</li><li>Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.
</li><li>Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
</li><li>Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.</li>
<li>Setup, maintain, and takedown of breakfast display in timely manner.
</li><li>Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards.
</li><li>Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
</li><li>Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities.
</li><li>Periodic tours of the property to ensure the property is meeting brand standards.
</li><li>Assists and provides reasonable accommodation in response to guest requests whenever possible and practical
</li><li>Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.
</li></ul><p><b>OTHER DUTIES</b></p>
<ul>
<li>Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
</li></ul><ul><li>Engage in cross training in housekeeping and laundry areas to provide assistance as needed.
</li></ul><ul><li>Other tasks as assigned by the management team.
</li></ul><p>.
</p><div><div><div><b>BENEFITS</b></div>
<ul><li><b>Weekly Pay!</b></li>
<li>Competitive Wages</li>
<li>Great working environment</li>
<li>Employee Recognition Programs</li>
<li>Vision Insurance</li>
<li>401(k) Savings Plan</li>
<li>Employee Assistance Program (EAP)</li>
<li>Employee Perks Program offering discounts to major companies</li>
</ul></div><div></div><div><div><div><b>Compensation</b></div>
<div><br>
Pay range information for the position you are applying for is below.<br>
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
</div></div></div></div><div></div>Requirements:
<div><div><b>KNOWLEDGE, SKILLS, ABILITIES &amp; COMPETENCIES</b></div>
<div></div><div><ul><li>Understand and communicate in English proficiently to interact with guests, associates and outside vendors.
</li></ul><ul><li>Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.
</li></ul><ul><li>Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals.
</li></ul><ul><li>Complete routine reports and correspondence.
</li></ul><ul><li>Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
</li></ul><ul><li>Apply good judgment at all times.
</li></ul><ul><li>Manage problems, address and solve guest-related issues.
</li></ul></div><p></p><p><b>MINIMUM QUALIFICATIONS</b></p>
<ul>
<li>High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.</li>
</ul>
<div><p><i>ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.</i></p></div><br>
</div>
<br>
Compensation: 14.00</div>

Guest Services Rep Part Time-104020

SELIG PARKING

<div><p>Join the AAA Parking family and work as a <b>Valet Attendant</b>! Make extra money, meet new people, and provide exceptional service as the first and last point of contact for our guests. We seek individuals with a warm attitude, polished appearance, and a commitment to excellence to ensure a seamless and memorable guest experience.</p><p><b>
Key Responsibilities:</b></p><p>
1. Guest Interaction:</p><ul><li>
Greet and welcome all arriving and departing guests in a proper manner.</li><li>
Communicate and answer all customer questions clearly and professionally.</li><li>
Open car and hotel doors for guests as well as assist with coats and luggage.</li><li>
Offer information about the services and facilities of the hotel, points of interest, and entertainment attractions.</li><li>
Assist guests with special needs or disabilities.</li></ul><p><b>
2. Vehicle Handling:</b></p><ul><li>
Fill out valet ticket properly and conduct vehicle damage check</li><li>
Retrieve and park vehicles for guests quickly and efficiently.</li><li>
Maintain keys in an organized and secure manner.</li></ul><p><b>
3. Appearance and Presentation:</b></p><ul><li>
Maintain a clean, professional, and well-groomed appearance at all times, adhering to AAA Parking's uniform and appearance standards.</li><li>
Ensure the valet area is clean, organized, and inviting.</li></ul><p><b>
4. Team Collaboration:</b></p><ul><li>
Work closely with the hotel staff to ensure smooth guest arrivals and departures.</li><li>
Communicate effectively with colleagues to coordinate valet operations.</li><li>
Support team members during busy periods or special events.</li></ul><p><b>
5. Safety and Security:</b></p><ul><li>
Follow all safety protocols and guidelines to ensure the security of guests and their vehicles.</li><li>
Report any accidents, injuries, or incidents to the supervisor immediately.</li><li>
Perform routine inspections of the valet area and equipment.</li></ul><p><b>
6. Maintain The AAA&rsquo;s of Service:</b></p><ul><li>
Attitude: A positive, can-do attitude with a passion for providing exceptional service.</li><li>
Appearance: Impeccable grooming and professional appearance, reflecting the high standards of our clients and AAA Parking.</li><li>
Assistance: A genuine desire to assist guests, going above and beyond to exceed their expectations.</li></ul><p><b>
About AAA Parking:</b></p><p>
AAA Parking is a family-operated business with 65+ years of experience in the parking industry. Our mission is to enhance value by ensuring excellent experiences for both our customers and employees. At AAA Parking, we believe in the three A&rsquo;s &ndash; <b>Attitude</b>, <b>Assistance</b>, and <b>Appearance</b>. By maintaining the three A&rsquo;s, we deliver the highest standards of quality, honesty, and professionalism.</p><ul><li>
Must be at least 18 years old.</li><li>
Valid driver&rsquo;s license with a clean driving record.</li><li>
Excellent communication and interpersonal skills.</li><li>
Basic English reading, writing, and communication skills.</li><li>
Strong attention to detail and ability to handle stressful situations with poise.</li><li>
Ability to stand 100% of the shift and meet physical requirements (lift/push/pull up to 20 pounds, carry up to 10 pounds).</li><li>
Flexible schedule based on business needs.</li><li>
Successfully pass a background and driving record check.</li><li>
Previous experience in hospitality or high-end customer service role preferred.</li></ul><p>
Shift Availability:</p><ul><li>
11:00PM - 7:00AM (3rd Shift)</li><li>
Days are flexible - (weekends are a MUST)</li></ul></div><p></p>

Overnight Valet - The W. Hotel - (3rd Shift / 11PM - 7AM / Flexible Days) $14.50 an hr. + tips

Nobu Hotel Atlanta

<div>
 NOBU Hotel Atlanta, the state-of-the-art addition to the world-renowned NOBU Hospitality brand, is currently seeking a highly motivated professional to join our team as a Guest Service Agent.
 <br/>
 <br/>
 In this role you will welcome our guests to Nobu Hotel Atlanta and assist them with the check-in and check-out process courteously and efficiently. Following the Nobu, philosophies you will provide guests with information and answer questions about local attractions, restaurants, and attractions.
 <br/>
 <br/>
 We are looking for people with positive attitudes and exceptional communication skills who can work a flexible schedule that accommodates the needs of the business.
 <br/>
 <br/>
 <strong>
  Essential Functions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Check guests in and out, noting and fulfilling special requests.
  </li>
  <li>
   Verify guest information and capture credit card information accurately.
  </li>
  <li>
   Acknowledge all guests, anticipate guests' needs, and respond promptly to all requests.
  </li>
  <li>
   Answer department telephone following company guidelines.
  </li>
  <li>
   Communicate VIP arrivals to designated personnel for escort and delivery of amenities.
  </li>
  <li>
   Communicate services and amenities of the hotel to guests.
  </li>
  <li>
   Other duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Organized with attention to detail.
  </li>
  <li>
   Excellent communication and interpersonal skills
  </li>
  <li>
   Positive attitude and ability to collaborate with team.
  </li>
  <li>
   Ability to operate with high level of confidentiality.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Highschool diploma or equivalent.
  </li>
  <li>
   Three to five years&rsquo; experience in a service industry, preferably hospitality industry.
  </li>
  <li>
   Computer and technical skills
  </li>
  <li>
   Experience with Opera Cloud, Hotsos helpful
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Working Conditions &amp; Physical Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   prolonged standing and moving around, frequent bending, kneeling, pushing, pulling and lifting.
  </li>
  <li>
   Ability to lift up to 50lbs and stand for long periods of time.
  </li>
  <li>
   Work schedules vary depending on the needs of the business.
  </li>
 </ul>
</div>


Guest Service Agent

Explore 250+ Guest service expert in Atlanta United States this April. Find roles across top companies and apply now to boost your career.