receptionist

sales coordinator

housekeeping attendant

guest service agent

head hostess

guest services coordinator

Blaura Wellness and Fitness Center LLC

Position OverviewBlaura is seeking a proactive, organized, and service-oriented Concierge &amp; Events Experience Coordinator to manage personalized guest experiences across travel, tourism, and on-site events. This role is ideal for someone who enjoys planning memorable experiences&mdash;from kids&rsquo; birthday parties and baby showers to staycation retreats and curated tourist activities&mdash;while offering seamless concierge support for members and guests.The role requires exceptional communication, attention to detail, and the ability to manage multiple requests while delivering premium, hospitality-grade service.Key ResponsibilitiesConcierge &amp; Guest Support<ul><li>Assist guests with daily inquiries, reservations, and personalized requests.</li><li>Arrange transportation, travel itineraries, dining reservations, and activity bookings.</li><li>Act as the main point of contact for members, ensuring smooth, luxury-level service.</li><li>Provide tourist guidance, experience recommendations, and curated city itineraries.</li></ul>Event Planning &amp; Coordination<ul><li>Plan, organize, and manage events such as:</li><li>Kids&rsquo; birthday parties</li><li>Baby showers</li><li>Family gatherings</li><li>Wellness or corporate retreats</li><li>Staycation and holiday-themed experiences</li><li>Coordinate vendors, d&eacute;cor, entertainment, catering, and logistics.</li><li>Prepare event schedules, checklists, and guest experience plans.</li><li>Ensure flawless event execution from setup to closing.</li></ul>Travel &amp; Tourism Coordination<ul><li>Manage bookings for staycations, resort stays, day trips, and special packages.</li><li>Collaborate with travel partners, hotels, and experience providers to secure the best options for clients.</li><li>Create customized itineraries based on client preferences, age groups, and special occasions.</li><li>Track reservations, invoices, and confirmations.</li></ul>Administration &amp; Operations<ul><li>Maintain organized guest and event documentation.</li><li>Manage budgets for events and activities.</li><li>Ensure high standards of safety, service, and hospitality during all experiences.</li><li>Work closely with the management team to support operational needs.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree preferred (Hospitality, Tourism, Events Management, or related field).</li><li>Minimum 2&ndash;4 years of experience in concierge, hospitality, events coordination, or tourism services.</li><li>Strong knowledge of UAE tourism hotspots, hotels, family-friendly activities, and travel services.</li><li>Excellent communication and client-facing skills.</li><li>Highly organized, creative, and detail-oriented.</li><li>Ability to manage multiple events and requests simultaneously.</li><li>Proficient in MS Office / Google Workspace.</li><li>Vendor management experience (decorators, entertainment, hotels, photographers, etc.).</li><li>Customer-focused with a friendly and professional demeanor.</li></ul>Personal Attributes<ul><li>Warm, welcoming, and customer-first mindset.</li><li>Creative thinker with strong problem-solving skills.</li><li>Calm under pressure and adaptable to last-minute changes.</li><li>Energetic, positive, and passionate about hospitality and events.</li><li>Reliable, punctual, and responsible.</li></ul>Compensation &amp; Work Environment<ul><li>Competitive salary as per UAE labor law.</li><li>Dynamic, supportive, and guest-centric work culture.</li><li>Opportunities to plan unique, memorable events and curated travel experiences.</li><li>Growth potential within hospitality and events operations.</li></ul>Job Type: Full-time

Concierge & Events Experience Coordinator (Female Only)

Al Bandar Rotana & Al Bandar Arjaan by Rotana

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As a Guest Experience Coordinator you are responsible to facilitate the guest&rsquo;s arrival and departure by streamlining the operation and communication within the Front Office and other departments, ensuring every guest stay will become a memorable experience whereby your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Maintain effective communication with all related departments to ensure a smooth service delivery
 </li>
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 Deal promptly, efficiently and pleasantly with any queries and resolve guest complaints that may arise
 </li>
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 Maintain good working relationship with all Front Office colleagues with particular emphasis on Guest Services and Front Desk
 </li>
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 Ensure that the guest receive the accommodation he / she is expecting
 </li>
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 Coordinate with all Managers and Supervisors of Front Office to ensure that daily Front Office operations run smoothly
 </li>
 <li>
 Coordinate with all other operational departments to ensure all requirements are communicated effectively and efficiently
 </li>
 <li>
 Attend to all guest inquires, that are directed to them, in a professional and helpful manner
 </li>
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 Ensure all arriving guests rooms are either assigned prior to arrival or are sufficiently available for the Front Desk to allocate upon arrival
 </li>
 <li>
 Maintain an up to date knowledge of all groups in terms of arrival, stay and departure requirements and communicate this with the department
 </li>
 <li>
 Ensure all guest billing is prepared prior to departure to avoid any delays or discrepancies
 </li>
 <li>
 Ensure that rooms control and room revenue controls are in place
 </li>
 <li>
 Ensure all accounting auditing practices are in line with company practices and governmental requirements, check audits and registration cards before sending them to accounts
 </li>
 <li>
 Assist the Guest Service team in the lobby when required
 </li>
 <li>
 Know all the emergency procedures and general crisis situation management, including fire and emergency procedures, procedures of handling of Fire Panel, ensuring guest and colleagues safety is followed by all team members
 </li>
 <li>
 Operate in a safe and environmentally friendly way to protect guests&rsquo; and colleagues&rsquo; health and safety, as well as protect and conserve the environment
 </li>
 <li>
 Comply with the hotel environmental, health and safety policies and procedures
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a degree in the hospitality field with previous experiences in the Front Office Department within a hotel. You must also have fluency in both written and spoken English and an immaculate personal presentation along with the ability to solve problems effectively. Computer literate and knowledge of Opera will be highly regarded.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be well versed in Guest Relations and Executive Club operations with excellent presentation and communication skills as well as a high aptitude for customer care. You are an extremely proactive and &lsquo;switched on&rsquo; person with an outgoing, charismatic and approachable character. You should work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding Hotel Operations
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Teamwork
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
</div>

Guest Experience Coordinator

Hamilton Healthcare

Job Title: GSE &ndash; Languages (Arabic &amp; Tagalog speaking)Department: Patient Experience / Guest ServicesIndustry: Healthcare / HospitalLocation: [Dubai / UAE]Reports To: Patient Experience Manager / Front Office ManagerJob SummaryThe Guest Service Executive (GSE) &ndash; Languages will be responsible for providing excellent patient and guest support by facilitating effective communication in Arabic and Tagalog. The role requires a strong healthcare background to ensure smooth patient coordination, clear communication, and a positive patient experience across hospital services.Key Responsibilities<ul><li>Act as a language support liaison for patients and families, translating and interpreting in Arabic and Tagalog as required</li><li>Assist patients with registration, appointments, admissions, discharge processes, and general inquiries</li><li>Coordinate with medical, nursing, and administrative teams to ensure accurate communication and patient understanding</li><li>Support international and local patients with hospital navigation and service information</li><li>Ensure compliance with hospital policies, patient confidentiality, and healthcare regulations</li><li>Address patient concerns or complaints professionally and escalate when required</li><li>Maintain accurate documentation related to patient interactions and support services</li><li>Contribute to improving patient satisfaction and overall service quality</li></ul>Required Qualifications &amp; Skills<ul><li>Fluency in Arabic and Tagalog (spoken and written) &ndash; mandatory</li><li>English proficiency &ndash; required</li><li>Healthcare or hospital experience &ndash; mandatory</li><li>Strong interpersonal and communication skills</li><li>Good understanding of hospital workflows and patient care processes</li><li>Customer-centric approach with empathy and professionalism</li><li>Ability to handle sensitive situations with discretion</li><li>Basic computer skills and familiarity with hospital systems is an advantage</li></ul>Experience<ul><li>Minimum 1&ndash;3 years of experience in a healthcare, hospital, or clinical support role</li><li>Prior experience in patient services, front office, or guest relations preferred</li></ul>Competencies<ul><li>Patient-focused mindset</li><li>Cultural sensitivity</li><li>Team collaboration</li><li>Problem-solving skills</li><li>Attention to detail</li></ul>Job Type: Full-timePay: AED3,500.00 per month

Healthcare Guest Service Executive/Billing Executive

MTS Globe

<div>Company: DESERT GATE TOURISM - UAE

We are seeking a professional and approachable Receptionist to be the first point of contact for visitors and callers. The role focuses on delivering a welcoming front of house experience while providing essential administrative support to ensure smooth day to day office operations.

The ideal candidate for the Receptionist role is organised, well presented, and confident in dealing with people at all levels. They are proactive, reliable and able to manage multiple tasks efficiently in a fast paced office environment.
<ul><li>
Guest Reception &amp; Incoming Calls
<ul><li>
Receive and welcome guests in a professional and friendly manner</li>
<li>Ensure visitors are signed in and directed appropriately</li>
<li>Maintain a tidy and presentable reception area at all times</li>
<li>Answer incoming calls promptly and professionally</li>
<li>Direct calls to the appropriate departments or individuals</li>
<li>Take accurate messages and ensure timely follow up</li>
</ul>
General Admin Support
<ul><li>
Provide general administrative assistance to the office as required</li>
<li>Manage incoming and outgoing mail and deliveries</li>
<li>Support meeting room bookings and meeting coordination</li>
</ul></li>
</ul>More about Desert Gate Tourism

An organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was the long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives, and its newest destinations Qatar and Mauritius. Over the years, the company has been recognised and rewarded for its innovative approach to product design as well as providing top notch service to its guests.

With a solid financial base complemented by a well-proven, reliable top management boasting 75 years of combined experience in the travel industry, Desert Gate envisions becoming the number one luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are culturally connected to its home market.

Desert Gate (www.desertgate.ae) is part of the MTS Globe group (www.mtsglobe.com) and through that partnership has access to the best-in-class technology and cleanest XML feed in the industry. Also, as a traditional DMC, Desert Gate</div>
 
<ul><li>High school diploma or equivalent</li>
<li>Industry Experience &ndash; Minimum of 1-2 years of experience in a receptionist, front desk or administrative role.</li>
<li>Technical Acumen &ndash; strong interpersonal skills with a professional and welcoming approach.</li>
<li>Analytical Ability &ndash; Capable of tracking and reconciling data accurately across multiple systems.</li>
<li>Specialist Knowledge &ndash; a good understanding of reception and office admin processes</li>
<li>IT Proficiency &ndash; demonstrable experience using Microsoft Office applications including Word, Outlook, and Excel.</li></ul>

Receptionist

KERZNER INTERNATIONAL LIMITED

About The Role
<div>
<ul>
<li>Controls restaurant reservations for One&amp;Only One Za abeel</li>
</ul>
</div>
<div>
<ul>
<li>Ensures smooth day-to-day operation of the Restaurant Reservation.</li>
</ul>
</div>
<div>
<ul>
<li>To identify and anticipate guest's needs and requirements.</li>
</ul>
</div>
<div>
<ul>
<li>Provide comprehensive and quality customer care by applying technical knowledge and procedures about restaurants and restaurant reservation when servicing internal and external guest queries</li>
</ul>
</div>
<div>
<ul>
<li>Assist agents in answering overflowing calls with confidence, in a polite and friendly manner which is in accordance with Forbes standards.</li>
</ul>
</div>
<div>
<ul>
<li>Monitoring the agents on the floor to ensure all standards are being adhered to.</li>
</ul>
</div>
<div>
<ul>
<li>To ensure accurate input of restaurant reservation details in Sevenrooms.</li>
</ul>
</div>

Team Leader, Restaurant Reservations

TripsSource

<div>
 
 📍
 
 Location:
 
 Dubai - UAE
 
 
 🕒
 
 Employment Type:
 
 Full-Time
 
 
 
 
 
 
 Position Overview
 
 
 
 
 
 
 The
 
 Excursion Operations Coordinator
 
 is responsible for planning and executing the logistical components of day tours and multi-day excursions. This includes scheduling guides, purchasing necessary tickets and passes, preparing detailed tour information, and ensuring all operational elements are in place to deliver a smooth and high-quality guest experience.
 
 
 
 
 
 The role requires excellent attention to detail, proactive communication, and the ability to anticipate and solve problems in real time. Working closely with the operations team, guides, and suppliers, the Excursion Operations Coordinator ensures each tour is executed seamlessly and in line with company standards.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Plan and assign tour guides for scheduled excursions based on availability, language skills, and tour requirements.
 </li>
 <li>
 Purchase and manage tickets, seat reservations, mountain passes, and other entry requirements in advance of each tour.
 </li>
 <li>
 Prepare and distribute detailed tour information sheets and internal run-downs for guides and drivers.
 </li>
 <li>
 Maintain communication with guides before and during tours to ensure timing, logistics, and guest needs are aligned.
 </li>
 <li>
 Monitor daily tour operations and assist with real-time problem-solving (e.g., train delays, guest issues, weather impacts).
 </li>
 <li>
 Coordinate with hotels, transport providers, and attractions to confirm bookings and adjust schedules as needed.
 </li>
 <li>
 Ensure that all tour documentation, guest materials, and support tools are up to date and properly filed.
 </li>
 <li>
 Support the operations team with planning and seasonal scheduling of excursions, including new route preparation.
 </li>
 <li>
 Maintain internal records related to tour execution, guide hours, and purchased tickets for accounting and audit purposes.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 
 
 
 <ul>
 <li>
 Experience in tour operations, travel coordination, or event planning preferred.
 </li>
 <li>
 Strong organizational skills and ability to manage multiple tours and logistics simultaneously.
 </li>
 <li>
 Good communication skills (written and verbal); English required
 </li>
 <li>
 Familiarity with ticketing systems, rail platforms, or booking tools is a plus.
 </li>
 <li>
 Calm under pressure and able to adapt to changing circumstances quickly.
 </li>
 <li>
 Comfortable working in a fast-paced, guest-focused environment with tight timelines.
 </li>
 <li>
 High attention to detail and accuracy, especially with time-sensitive bookings and documents.
 </li>
 </ul>
 
 
 
 
 If you are interested in the position, you may apply directly via LinkedIn
 
 
 
</div>

Excursion Operations Coordinator

Fakhruddin Integrated Services

Key Responsibilities:<ul><li>Plan, organize, and execute internal and external company events.</li><li>Coordinate with vendors, venues, and suppliers to ensure smooth event operations.</li><li>Manage event logistics including setup, branding, seating, registrations, and guest lists.</li><li>Work closely with marketing and sales teams for event promotions and communication.</li><li>Prepare event budgets, timelines, and post-event reports.</li><li>Handle on-site supervision and ensure all events meet company standards.</li><li>Maintain an event calendar and ensure timely delivery of all activities.</li></ul>Requirements:<ul><li>Proven experience as an Event Coordinator or similar role.</li><li>Strong communication, negotiation, and organizational skills.</li><li>Ability to multitask and handle events under tight timelines.</li><li>Creative, detail-oriented, and proactive.</li></ul>Job Types: Full-time, Permanent

Event Coordinator (Real Estate)

Explore 2630+ Guest services coordinator in Dubai this December. Find roles across top companies and apply now to boost your career.