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front desk agent

front desk agent - part time Jobs in Atlanta

front desk agent - part time

guest services representative

Extended Stay Hotels

<div><div>POSITION PURPOSE AND SUMMARY</div>
<div>
</div>The Guest Services Representative (&quot;GSR&quot;) position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.
Watch A Day in the Life video for Guest Services Representative https://vimeo.com/1071879676/bfee2e9e44?share=copy

MAJOR / KEY JOB DUTIES
<ul>
<li>Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
</li><li>Assists and responds to guest requests with diligent follow-through.
</li><li>Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.
</li><li>Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
</li><li>Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.</li>
<li>Setup, maintain, and takedown of breakfast display in timely manner.
</li><li>Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards.
</li><li>Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
</li><li>Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities.
</li><li>Periodic tours of the property to ensure the property is meeting brand standards.
</li><li>Assists and provides reasonable accommodation in response to guest requests whenever possible and practical
</li><li>Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.
</li></ul>OTHER DUTIES
<ul>
<li>Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
</li></ul><ul><li>Engage in cross training in housekeeping and laundry areas to provide assistance as needed.
</li></ul><ul><li>Other tasks as assigned by the management team.
</li></ul>.
<div><div><div>BENEFITS</div>
<ul><li>Weekly Pay!</li>
<li>Competitive Wages</li>
<li>Great working environment</li>
<li>Employee Recognition Programs</li>
<li>Vision Insurance</li>
<li>401(k) Savings Plan</li>
<li>Employee Assistance Program (EAP)</li>
<li>Employee Perks Program offering discounts to major companies</li>
</ul></div><div></div><div><div><div>Compensation</div>
<div> 
Pay range information for the position you are applying for is below. 
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
</div></div></div></div><div></div>Requirements:
<div><div>KNOWLEDGE, SKILLS, ABILITIES &amp; COMPETENCIES</div>
<div></div><div><ul><li>Understand and communicate in English proficiently to interact with guests, associates and outside vendors.
</li></ul><ul><li>Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.
</li></ul><ul><li>Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals.
</li></ul><ul><li>Complete routine reports and correspondence.
</li></ul><ul><li>Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
</li></ul><ul><li>Apply good judgment at all times.
</li></ul><ul><li>Manage problems, address and solve guest-related issues.
</li></ul></div>MINIMUM QUALIFICATIONS
<ul>
<li>High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.</li>
</ul>
<div>ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.</div> 
</div>
 
Compensation: 14.50</div>

Guest Services Rep Part Time-104020

Towne Park

<div><h1 class="jobSectionHeader">At Towne Park, it&rsquo;s more than a job, you can make an impact.
</h1>A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else&rsquo;s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It&rsquo;s why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
Click here for important notices that may be applicable to you.
For more information about our privacy policy, please click here.<div>
SUMMARY 
The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Descriptive Statement(s) - % of Time
Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25%
Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10%
Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20%
Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10%
Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35%
The total amount of time for all functions of the job - 100%
QUALIFICATIONS
Education:
<ul><li>High school diploma or general education degree (GED)</li></ul>
Required Licensure, Certification, etc.:
<ul><li>Must hold a valid driver&rsquo;s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)</li></ul>
Work Experience:
<ul><li>One (1) month related experience and/or training; OR equivalent combination of education and experience</li></ul>
Knowledge:
<ul><li>Knowledge of principles and processes for providing customer and personal services.</li></ul>
Skills:
<ul><li>Ability to read and write standard English language</li><li>
Ability to read and comprehend simple instructions, short correspondence and memos</li><li>
Ability to write simple correspondence</li><li>
Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization</li><li>
Ability to add and subtract three digit numbers and to multiply and divide with 10&rsquo;s and 100&rsquo;s; ability to perform these operations using units of American money</li><li>
Ability to understand 24 hour and military time systems</li><li>
Ability to understand rates applicable to time passed</li><li>
Ability to operate a manual transmission is highly desirable</li><li>
Perform parallel parking</li></ul>
SCOPE
Authority to Act:
<ul><li>Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.</li></ul>
Budget Responsibility:
<ul><li>The employee has control over resources available only.</li></ul>
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate&rsquo;s job-related skills, experience, education or training, and location. The hourly base pay range for this position is $14 per hour plus tips. 
 
Work Schedule: The work schedule for this position is overnight.
Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company&rsquo;s 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.
WORKING CONDITIONS &amp; PHYSICAL DEMANDS
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Working Environment
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
Travel
Travel of up to 5% may be required.</div></div>

Overnight Valet Attendant - $14/HR + Tips - Renaissance Atlanta Airport Gateway

Fogo de Chao

<div>At Fogo de Ch&atilde;o, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy to care for our team, our guests, and our communities.We believe better futures start when we bring our best to the table every day to Feed a Purposeful Future &ndash; starting with our team members. We feed our teams with fulfilling job opportunities, making space around the table so everyone feels welcome. At Fogo, we&rsquo;ll provide you with a fulfilling career with professional and personal growth opportunities at every level. Our values of teamwork, integrity, excellence, humility and Deixa Comigo (we&rsquo;ve got you!) are more than just words, it&rsquo;s how we do things every day. 
 
Now Hiring / Immediately Hiring: 
Host / Hostess / Greeter 
Essential Duties and Responsibilities include the following. Other duties may be assigned.<ul><li>
Greets each guest and facilitates the guest experience by welcoming them in a friendly and professional manner.</li><li>
Seats each guest at the appropriate tables.</li><li>
Organizes, stocks and cleans the front lobby during the shift.</li><li>
Manages competing demands. Bids farewell to each guest.</li><li>
Complete any beginning or closing shift duties.</li></ul>
Requirements:<ul><li>
Must be able to transport objects up to 25 lbs, stand for long periods of time, and work at a quick pace.</li><li>
Must be able to work weekends and holidays.</li></ul>
Medical, Dental, and Vision insurance are available for full-time, hourly Team Members on the first of the month following 60 days of employment. Additionally, company-paid Life Insurance and Short-Term Disability are provided where allowed. We offer a comprehensive voluntary benefits package including Critical Illness, Hospital Indemnity, Accident Coverage, Permanent Life, and Pet Insurance.
Part-Time Team Members are offered a Minimum Essential Coverage (MEC) Health plan in addition to Dental, Vision, Short-Term Disability, and Life Insurance. Coverage for these plans can start as early as the first of the month following your hire date. Additionally, Part-Time Team Members are offered enrollment in voluntary benefits, including Pet Insurance, Legal, and ID Protection. 
 
Fogo de Ch&atilde;o is an Equal Opportunity &amp; E Verify Employer</div>

Host(ess)

Cafe Circa

Key Responsibilities: - Greet guests with a warm, welcoming attitude and create an exceptional first impression. - Manage reservations and walk-ins, seating guests in an efficient and organized manner. - Provide information on menu offerings, promotions, and events. - Maintain a clean and organized host/hostess stand and entrance area. - Collaborate with the waitstaff and management team to ensure smooth service. - Handle guest inquiries and accommodate special requests with a smile. - Uphold our brand values of friendliness, professionalism, and fun.What We&rsquo;re Looking For:<ul><li>Excellent communication and interpersonal skills to engage guests with ease.</li></ul><ul><li>A passion for hospitality and creating memorable guest experiences.</li></ul><ul><li>Team-player mentality with a proactive, can-do attitude.</li></ul><ul><li>Previous experience in a hospitality or guest-facing role is a plus.</li></ul><ul><li>Flexibility to work evenings, weekends, and holidays.</li></ul>Why Join Us? - A fun and energetic work environment with a supportive team. - Opportunities for growth and advancement within our brand. - Competitive compensation and benefits for full-time positions. - Discounted dining and special employee events.Join us as we create memorable dining experiences for our guests!Job Type: Part-timePay: $13.90 - $17.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Ability to Commute:<ul><li>Atlanta, GA 30312 (Required)</li></ul>Ability to Relocate:<ul><li>Atlanta, GA 30312: Relocate before starting work (Required)</li></ul>Work Location: In person

Host/Hostess

Atlanta Business Chronicle Stores at Hartsfield/Jackson Atlanta International Airport

About UsThe Club ATL offers travelers a peaceful, premium lounge experience inside the world&rsquo;s busiest airport. Our mission is simple: deliver exceptional hospitality in a fast-paced environment where every guest feels valued, relaxed, and taken care of.We are looking for dynamic, personable, and professional individuals who thrive under pressure and genuinely enjoy connecting with people from all walks of life.The Role: Concierge/HostAs a Concierge at The Club ATL, you&rsquo;ll be the face of our guest experience&mdash;creating warm welcomes, assisting travelers with comfort and ease, and maintaining the atmosphere of calm luxury that defines our lounge.You&rsquo;ll succeed in this role if you&rsquo;re someone who:<ul><li>Stays calm and friendly under pressure</li><li>Enjoys meeting new people and creating positive interactions</li><li>Balances professionalism with a warm, approachable personality</li><li>Takes pride in presenting a polished appearance and organized workspace</li></ul>Key Responsibilities<ul><li>Greet and engage guests with a warm, professional welcome</li><li>Manage check-ins, guest inquiries, and lounge access efficiently</li><li>Assist guests with seating, amenities, and special requests</li><li>Maintain a clean, organized, and upscale lounge environment</li><li>Support team members to ensure seamless daily operations</li><li>Represent The Club ATL with integrity, enthusiasm, and attention to detail</li></ul>Qualifications<ul><li>Prior hospitality, hotel, restaurant, or customer service experience preferred</li><li>Exceptional communication and interpersonal skills</li><li>Strong ability to multitask and stay composed in a busy environment</li><li>Professional, polished appearance and demeanor at all times</li><li>Must be able to stand for the full duration of your shift</li><li>Reliable transportation and consistent punctuality required</li></ul>Appearance StandardsTo maintain our professional environment, all team members must adhere to the following grooming and appearance guidelines:<ul><li>No facial piercings visible while on duty</li><li>No unnatural nail, makeup, or hair colors (must be neutral or natural tones)</li><li>Uniform and presentation must always reflect professionalism and cleanliness</li></ul>Schedule &amp; Compensation<ul><li>Shift: 1:00 PM-10:00 PM</li><li>Hours: PART-TIME 16-24 hours per week</li><li>Pay: $16.00/hour</li></ul>Benefits<ul><li>401(k)</li><li>Health, Dental, and Vision Insurance</li><li>Paid Time Off</li><li>Tip Share</li></ul>Ideal Candidate ProfileYou&rsquo;re a natural host &mdash; confident, patient, and personable. You can handle a rush of travelers with ease, maintain a positive attitude under stress, and bring professionalism to every interaction. Whether helping a frequent flyer or a first-time traveler, you know how to make every guest feel welcome.If that sounds like you, we&rsquo;d love for you to join our team at The Club ATL and be part of an environment where excellence, teamwork, and guest satisfaction come first.Apply today and help us create moments of calm and comfort in the heart of the world&rsquo;s busiest airport.Pay: $16.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Part-time Evening Concierge/Host – The Club ATL (Airport Lounge)

Renaissance Concourse Hotel

<div>
 
 Job Description
 
 
 
 As a Night Auditor at the Renaissance Concourse Atlanta Airport Hotel, you will ensure smooth overnight operations while providing excellent guest service. You will handle guest check-ins and check-outs, balance daily financial transactions, and maintain the accuracy of guest accounts.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist guests in a courteous and professional manner, ensuring guest satisfaction by going the extra mile whenever possible.
 </li>
 <li>
 Promptly register and process guest arrivals and departures, ensuring all accounts are accurate and up-to-date.
 </li>
 <li>
 Verify and post all room charges and guest account transactions, ensuring all guest accounts are current and balanced by 6:00 a.m. or per Brand Standards.
 </li>
 <li>
 Reconcile daily revenue, complete end-of-day financial procedures, and prepare daily reports for management.
 </li>
 <li>
 Handle credit card transmittals, direct billing, and no-show billings for the day.
 </li>
 <li>
 Maintain knowledge of hotel services, facilities, and local area to effectively assist guests with inquiries.
 </li>
 <li>
 Utilize sales techniques to promote hotel services and maximize occupancy and revenue.
 </li>
 <li>
 Answer telephone calls professionally and assist guests with inquiries or requests.
 </li>
 <li>
 Follow hotel safety and security procedures to maintain a secure environment for both guests and associates.
 </li>
 <li>
 Keep immediate supervisors informed of any issues or unusual situations that require attention.
 </li>
 <li>
 Handle basic front desk responsibilities such as check-ins, check-outs, and telephone operations during overnight hours.
 </li>
 <li>
 Maintain hotel gift shop supplies and ensure proper inventory levels.
 </li>
 <li>
 Efficiently handle cash transactions and maintain balanced cash reports.
 
 
 </li>
 </ul>
 This role is essential in ensuring a seamless guest experience and smooth financial operations overnight, contributing to the overall success of the hotel's daily functions.
 
 
 
 Job Type
 
 : Full-time
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 401(k).
 </li>
 <li>
 401(k) matching.
 </li>
 <li>
 Dental insurance.
 </li>
 <li>
 Employee discount.
 </li>
 <li>
 Health insurance.
 </li>
 <li>
 Paid time off.
 </li>
 <li>
 Referral program.
 </li>
 <li>
 Vision insurance.
 
 
 </li>
 </ul>
 
 Schedule
 
 
 
 <ul>
 <li>
 8 hour shift.
 </li>
 <li>
 Holidays.
 </li>
 <li>
 Night shift.
 </li>
 <li>
 Weekends as needed.
 
 
 </li>
 </ul>
 
 Work Location:
 
 In person.
</div>

Night Auditor

Renaissance Atlanta Concourse

<div><div>Job description:</div><div>
As a Night Auditor at the Renaissance Concourse Atlanta Airport Hotel, you will ensure smooth overnight operations while providing excellent guest service. You will handle guest check-ins and check-outs, balance daily financial transactions, and maintain the accuracy of guest accounts. 
</div><div>
Key Responsibilities:</div><ul><li>
Assist guests in a courteous and professional manner, ensuring guest satisfaction by going the extra mile whenever possible.</li><li>
Promptly register and process guest arrivals and departures, ensuring all accounts are accurate and up-to-date.</li><li>
Verify and post all room charges and guest account transactions, ensuring all guest accounts are current and balanced by 6:00 a.m. or per Brand Standards.</li><li>
Reconcile daily revenue, complete end-of-day financial procedures, and prepare daily reports for management.</li><li>
Handle credit card transmittals, direct billing, and no-show billings for the day.</li><li>
Maintain knowledge of hotel services, facilities, and local area to effectively assist guests with inquiries.</li><li>
Utilize sales techniques to promote hotel services and maximize occupancy and revenue.</li><li>
Answer telephone calls professionally and assist guests with inquiries or requests.</li><li>
Follow hotel safety and security procedures to maintain a secure environment for both guests and associates.</li><li>
Keep immediate supervisors informed of any issues or unusual situations that require attention.</li><li>
Handle basic front desk responsibilities such as check-ins, check-outs, and telephone operations during overnight hours.</li><li>
Maintain hotel gift shop supplies and ensure proper inventory levels.</li><li>
Efficiently handle cash transactions and maintain balanced cash reports.</li></ul><div> 
This role is essential in ensuring a seamless guest experience and smooth financial operations overnight, contributing to the overall success of the hotel's daily functions. 
</div><div>
Job Type: Full-time 
</div><div>
Benefits:</div><ul><li>
401(k).</li><li>
401(k) matching.</li><li>
Dental insurance.</li><li>
Employee discount.</li><li>
Health insurance.</li><li>
Paid time off.</li><li>
Referral program.</li>
Vision insurance. 
<li>
</li></ul><div>
Schedule:</div><ul><li>
8 hour shift.</li><li>
Holidays.</li><li>
Night shift.</li>
Weekends as needed. 
<li>
</li></ul><div>
Work Location: In person.</div></div>

Explore 412+ Guest services representative in Atlanta this April. Find roles across top companies and apply now to boost your career.

412 guest services representative jobs In Atlanta

Guest Services Rep Part Time-104020

Overnight Valet Attendant - $14/HR + Tips - Renaissance Atlanta Airport Gateway

Host(ess)

Host/Hostess

Part-time Evening Concierge/Host – The Club ATL (Airport Lounge)

Night Auditor

Night Auditor