customer service agent (remote) Jobs in Atlanta

customer service agent (remote)

customer service agent_seasonal Jobs in Atlanta

customer service agent_seasonal

front desk agent

front desk agent - part time Jobs in Atlanta

front desk agent - part time

front desk clerk

front desk agent part time

HEI Hotels & Resorts

<div>About Us
Exciting things are happening at the Hilton Airport Atlanta and we want you to be part of our team, where we believe in our family style leadership model. Our primary focus is on driving the development of our team and fostering a culture of continuous growth and learning. Additionally our family enjoys the free transportation to and from MARTA station to the hotel and free lunch and dinner during working hours.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! 
 
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Assist guests with arrival and departure from hotel, while providing positive guests experiences.<h2 class="jobSectionHeader">
Essential Duties and Responsibilities</h2><ul><li>
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.</li><li>
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. &bull;Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.</li><li>
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. &bull;Accept and record vouchers, traveler&rsquo;s checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.</li><li>
Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.</li><li>
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.</li><li>
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.</li><li>
Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.</li><li>
Comply with attendance rules and be available to work on a regular basis.</li><li>
Perform any other job-related duties as assigned.</li></ul>
Qualifications and Skills
<ul><li>Hotel experience preferred.</li><li>
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.</li><li>
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.</li><li>
Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation.</li><li>
Ability to access and accurately input information using a moderately complex computer system.</li><li>
Ability to observe and detect signs of emergency situations.</li><li>
Ability to establish and maintain effective working relationships with associates, customers and patrons.</li><li>
Effective verbal and written communication skills.</li><li>
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.</li></ul>
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits<div><div><div>
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! 
 
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.</div></div></div>
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Front Desk Agent - Part Time

Allied Universal

<div>Security Officer Guest Services Desk<h2 class="jobSectionHeader">
Overview</h2>
Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
<h2 class="jobSectionHeader">Job Description</h2> 
As a Security Officer Guest Services Desk in Atlanta, GA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a dynamic technology location where you will serve as the welcoming front desk presence, assist with visitor access, monitor activity, and provide outstanding customer service and communication. In this stationary role, you will help support a secure environment through professionalism, teamwork, and integrity while reflecting our agile, reliable, innovative, and people-first culture.
Position Type: Part Time
Pay Rate: $14.00 / Hour
Job Schedule:
DayTimeSat07:00 PM - 07:00 AMSun07:00 PM - 07:00 AM
What You'll Do:
<ul><li>Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures at the front desk within a technology-focused office location.</li>
<li>Monitor lobby activity, verify visitor credentials, issue access badges, and/or maintain visitor logs in alignment with access control protocols.</li>
<li>Answer questions, provide directions, and/or support front desk communications while helping to address security-related concerns in a professional manner.</li>
<li>Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, including notifying appropriate personnel when needed.</li>
<li>Support emergency response activities, document daily events and/or incidents, and communicate relevant information to site contacts and Allied Universal leadership.</li></ul>
Minimum Requirements:
<ul><li>Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li>
<li>Possess a high school diploma or equivalent.</li>
<li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li>
<li>Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li>
<li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>
<li>A valid driver's license will be required for driving positions only.</li></ul>
Why Join Us:
<ul><li>Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.</li>
<li>Career Growth: Get paid training and access to career growth opportunities.</li>
<li>Financial Benefits: Participate in our retirement savings plan to invest in your future.</li>
<li>Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.</li></ul><h2 class="jobSectionHeader"> 
Closing</h2>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
<h2 class="jobSectionHeader">Requisition ID</h2> 
2026-1570977</div>

Security Officer Guest Services Desk

Crestview Management, LLC

<div><div>```html</div>
<h1 class="jobSectionHeader">Front Desk Clerk</h1>
Location: Atlanta, GA 30354
<h2 class="jobSectionHeader">Job Summary</h2>
We are seeking a friendly and organized Front Desk Clerk to join our team in Atlanta, GA. The ideal candidate will be the first point of contact for our clients and visitors, providing excellent customer service and administrative support to ensure smooth daily operations.
<h2 class="jobSectionHeader">Key Responsibilities</h2>
<ul><li>Greet and welcome guests as they arrive, providing a positive first impression.</li>
<li>Answer and direct incoming phone calls professionally and promptly.</li>
<li>Manage check-in and check-out processes efficiently.</li>
<li>Maintain the reception area, ensuring it is clean and organized.</li>
<li>Handle guest inquiries and resolve issues or escalate as necessary.</li>
<li>Schedule appointments and manage calendars for staff members.</li>
<li>Process payments and maintain accurate records.</li>
<li>Assist with administrative tasks such as filing, data entry, and correspondence.</li>
<li>Coordinate with other departments to ensure guest satisfaction.</li>
</ul><h2 class="jobSectionHeader">Qualifications</h2>
<ul><li>High school diploma or equivalent required; additional education is a plus.</li>
<li>Previous experience in a front desk or customer service role preferred.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficient in Microsoft Office Suite and basic computer skills.</li>
<li>Ability to multitask and handle stressful situations with professionalism.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Reliable and punctual with a positive attitude.</li>
</ul><h2 class="jobSectionHeader">Work Environment</h2>
This position is based in our Atlanta, GA office located in the 30354 area. The role requires standing for extended periods and interacting with a diverse range of clients and staff.
<h2 class="jobSectionHeader">How to Apply</h2>
If you are interested in joining our team as a Front Desk Clerk, please submit your resume and a cover letter outlining your qualifications and experience.
<div>```</div></div>

Front Desk Clerk

Maximus Global Services

<div>
 Join us for a JOB FAIR on February 26, 2026!!!An opportunity to interview for the open positions and start the new hire process, if chosen?
 
 
 LOCATION:
 
 
 Holiday Inn and Suites Atlanta Airport-North -
 
 
 1380 Virginia Avenue, Atlanta, GA 30344
 
 
 <ul>
 <li>
 Please bring two forms of identification.
 
 
 </li>
 </ul>
 We are seeking for Passenger Service Agent to p
 
 
 rovide check-in services for passengers, ensuring that all security procedures are met. Exhibiting exceptional customer service and communication skills. Process passenger luggage and claims. Serve as gate agent for the outbound flight, including boarding of passengers.
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Paid Time Off (for FT positions)
 </li>
 <li>
 Paid Training
 </li>
 <li>
 401(k) Retirement Plan
 </li>
 <li>
 Medical, dental, vision benefits
 </li>
 <li>
 Referral Bonus
 </li>
 <li>
 Recognition and Rewards Program
 </li>
 <li>
 Career growth
 
 
 </li>
 </ul>
 
 Essential Functions
 
 
 
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Working at the front counter assisting passengers with check-in. Using the airline system, issues tickets, create or change reservations and provides flight information. Will solve ticket-related travel problems.
 </li>
 <li>
 Check-in the passenger baggage using the airline internal baggage system. Will provide assistance and handle baggage claims for inbound and outbound flights.
 </li>
 <li>
 Review all necessary documentation to travel, following all regulations and security procedures, including company and government agencies regulations.
 
 
 </li>
 </ul>
 Competencies
 
 
 <ul>
 <li>
 Teamwork Orientation
 </li>
 <li>
 Stress Management
 </li>
 <li>
 Ethical Conduct
 </li>
 <li>
 Good Communication
 </li>
 <li>
 Customer/Client Focus
 
 
 </li>
 </ul>
 Work Environment
 
 
 This job operates at an airport setting
 
 
 (inside terminal).
 
 
 Physical Demands
 
 
 This position is very active and requires stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Occasionally bend/twist at waist/knees/neck, pulling and pushing to perform various duties. The employee occasionally lift and/or move up to 70 pounds
 
 
 or more.
 
 
 Position Type and Expected Hours of Work
 
 
 This is a full-time or part-time position. Days and hours of work varied from Monday through Sunday, with different shifts (service provided to customers is 24/7).
 
 
 
 Required Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED.
 
 
 </li>
 </ul>
 
 Additional Eligibility Qualifications
 
 
 
 <ul>
 <li>
 Must exhibit exceptional customer service
 </li>
 <li>
 As a condition of employment, employee must successfully complete a background investigation.
 </li>
 <li>
 Must be able to read, write and speak English, Hindu or Arabic.
 </li>
 <li>
 Maintain a relationship with both employees and clients
 </li>
 <li>
 Must possess effective interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
 </li>
 <li>
 Must be able to read and understand all operating and airport procedures and instructions.
 </li>
 <li>
 Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
 </li>
 <li>
 Great grooming and presentation
 </li>
 </ul>
</div>

Passenger Service Agent - JOB FAIR! FEB 26, 2026 (HOLIDAY INN)

<div>
 
 Summary/Objective
 
 Provide check-in services for passengers, ensuring that all security procedures are met. Exhibiting exceptional customer service and communication skills. Process passenger luggage and claims. Serve as gate agent for the outbound flight, including boarding of passengers,
 
 
 
 Essential Functions
 
 
 
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Working at the front counter assisting passengers with check-in. Using the airline system, issues tickets, create or change reservations and provides flight information. Will solve ticket-related travel problems.
 </li>
 <li>
 Check-in the passenger baggage using the airline internal baggage system. Will provide assistance and handle baggage claims for inbound and outbound flights.
 </li>
 <li>
 Review all necessary documentation to travel, following all regulations and security procedures, including company and government agencies regulations.
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Teamwork Orientation
 </li>
 <li>
 Stress Management
 </li>
 <li>
 Ethical Conduct
 </li>
 <li>
 Good Communication
 </li>
 <li>
 Customer/Client Focus
 
 
 </li>
 </ul>
 
 Supervisory Responsibility
 
 
 
 This position has no supervisory responsibilities.
 
 
 
 Work Environment
 
 
 
 This job operates at an airport setting (inside terminal).
 
 
 
 Physical Demands
 
 
 
 This position is very active and requires stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Occasionally bend/twist at waist/knees/neck, pulling and pushing to perform various duties. The employee occasionally lift and/or move up to 70 pounds or more.
 
 
 
 Position Type and Expected Hours of Work
 
 
 
 This is a full-time or part-time position. Days and hours of work varied from Monday through Sunday, with different shifts (service provided to customers is 24/7).
 
 
 
 Travel
 
 
 
 No travel is expected for this position.
 
 
 
 Required Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED.
 
 
 </li>
 </ul>
 
 Additional Eligibility Qualifications
 
 
 
 <ul>
 <li>
 Must exhibit exceptional customer service
 </li>
 <li>
 As a condition of employment, employee must successfully complete a background investigation.
 </li>
 <li>
 Must be able to read, write and speak English.
 </li>
 <li>
 Maintain a relationship with both employees and clients
 </li>
 <li>
 Must possess effective interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
 </li>
 <li>
 Must be able to read and understand all operating and airport procedures and instructions.
 </li>
 <li>
 Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
 </li>
 </ul>
</div>

Passenger Service Agent

The Integral Group LLC

<div>Position Summary

This pivotal role is responsible for the smooth operation of the front desk and providing crucial support to Corporate Administrative Operations, the Office Manager, Executive Assistants and other departments, as needed. The Administrative Assistant ensures the switchboard is open and operating during our business hours, playing a vital role in our daily operations. Supports office operations by maintaining inventory, reporting out of order equipment and must have excellent verbal and written communication skills.

Key Responsibilities
<ul><li> Open and close the lobby area</li></ul>
<ul><li> Answer all incoming calls in a professional manner and direct as appropriate and take detailed messages</li></ul>
<ul><li> Log all Property Management calls on the call log tracker, who call was transferred to and send emails as applicable with the details</li></ul>
<ul><li> Greet guests in a professional, friendly, and hospitable manner</li></ul>
<ul><li> Answer inquiries from staff, residents, and clients</li></ul>
<ul><li> Assist Office Manager/Executive Assistants as needed</li></ul>
<ul><li> Ensure knowledge of staff movement in and out of the organization</li></ul>
<ul><li> Monitor guests and visitors entering and exiting the lobby area</li></ul>
<ul><li> Be aware of and report suspicious activity to building security</li></ul>
<ul><li> Prepare and submit work orders to the Building Property Manager using the work order system</li></ul>
<ul><li> Obtain parking passes and office access passes for new employees and reissue lost or damaged passes and issue parking validations as applicable</li></ul>
<ul><li> Cancel parking passes and office access passes when employees leave the company</li></ul>
<ul><li> Provide upcoming guests with access information using the DataWatch System.</li></ul>
<ul><li> Prepare for meetings and special events by arranging refreshments and catering when requested and needed</li></ul>
<ul><li> Order Business cards
</li></ul><ul><li> Maintain and confirm conference and training room reservation schedules daily</li></ul>
<ul><li> Ensure conference and training rooms AV equipment is ready for meetings and assist with connecting AV equipment for meetings</li></ul>
<ul><li> Process and complete expense reports for card holders and out-of-pocket expenses</li></ul>
<ul><li> Send, receive, and distribute faxes received via fax machine and e-fax</li></ul>
<ul><li> Receive and sort, all incoming mail and distribute appropriately</li></ul>
<ul><li> Stamp, weigh, code, and affix postage to outgoing mail and take to the building mail and FedEx drop location</li></ul>
<ul><li> Receive all incoming deliveries and log accordingly
</li></ul><ul><li> Prepare courier/certified/overnight/return receipt packages</li></ul>
<ul><li> Maintain check collection log</li></ul>
<ul><li> Facilitate the process server process &ndash; who signed for the documents, who received the documents, who the documents were scanned and emailed to</li></ul>
<ul><li> Order all office supplies, beverages, and snacks and manage inventory</li></ul>
<ul><li> Coordinate the repair/maintenance of all office equipment (i.e., copiers, postage, and fax machines)</li></ul>
<ul><li> Maintain office appearance (reception area, copy rooms, breakroom, training rooms and conference rooms)</li></ul>
<ul><li> Notarize documents as and when needed</li></ul>
<ul><li> Maintain current employee phone list (business, mobile)</li></ul>
<ul><li> Maintain and update Front Desk Handbook</li></ul>

 Qualifications
<ul><li> High School diploma or GED</li></ul>
<ul><li> Minimum 3 years of customer service experience</li></ul>

Employment Eligibility Verification
<ul>
<li>Must possess valid documentation to establish identity and U.S. employment eligibility.</li>
<li>Submission to, and ability to pass, a thorough pre-employment background check and drug screening is a requirement for employment.</li> 
</ul>
The Integral Group. is an Equal Opportunity Employer

As an equal-opportunity employer, The Integral Group recognizes that our strength lies in our people. We are committed to diversity.</div>

Administrative Assistant

Renaissance Atlanta Concourse

<div><div>Job description:</div><div>
As a Night Auditor at the Renaissance Concourse Atlanta Airport Hotel, you will ensure smooth overnight operations while providing excellent guest service. You will handle guest check-ins and check-outs, balance daily financial transactions, and maintain the accuracy of guest accounts. 
</div><div>
Key Responsibilities:</div><ul><li>
Assist guests in a courteous and professional manner, ensuring guest satisfaction by going the extra mile whenever possible.</li><li>
Promptly register and process guest arrivals and departures, ensuring all accounts are accurate and up-to-date.</li><li>
Verify and post all room charges and guest account transactions, ensuring all guest accounts are current and balanced by 6:00 a.m. or per Brand Standards.</li><li>
Reconcile daily revenue, complete end-of-day financial procedures, and prepare daily reports for management.</li><li>
Handle credit card transmittals, direct billing, and no-show billings for the day.</li><li>
Maintain knowledge of hotel services, facilities, and local area to effectively assist guests with inquiries.</li><li>
Utilize sales techniques to promote hotel services and maximize occupancy and revenue.</li><li>
Answer telephone calls professionally and assist guests with inquiries or requests.</li><li>
Follow hotel safety and security procedures to maintain a secure environment for both guests and associates.</li><li>
Keep immediate supervisors informed of any issues or unusual situations that require attention.</li><li>
Handle basic front desk responsibilities such as check-ins, check-outs, and telephone operations during overnight hours.</li><li>
Maintain hotel gift shop supplies and ensure proper inventory levels.</li><li>
Efficiently handle cash transactions and maintain balanced cash reports.</li></ul><div> 
This role is essential in ensuring a seamless guest experience and smooth financial operations overnight, contributing to the overall success of the hotel's daily functions. 
</div><div>
Job Type: Full-time 
</div><div>
Benefits:</div><ul><li>
401(k).</li><li>
401(k) matching.</li><li>
Dental insurance.</li><li>
Employee discount.</li><li>
Health insurance.</li><li>
Paid time off.</li><li>
Referral program.</li>
Vision insurance. 
<li>
</li></ul><div>
Schedule:</div><ul><li>
8 hour shift.</li><li>
Holidays.</li><li>
Night shift.</li>
Weekends as needed. 
<li>
</li></ul><div>
Work Location: In person.</div></div>

Night Auditor

Explore 418+ Front desk agent part time in Atlanta this April. Find roles across top companies and apply now to boost your career.