hr services contact center - supervisor (remote)

artificial intelligence engineer – remote

bilingual care coordinator (per diem) - u.s. remote

call center sales & retention representative - hybrid

customer service representative Jobs in Atlanta

customer service representative

hr services contact center - supervisor (remote) Jobs in Atlanta

artificial intelligence engineer – remote Jobs in Atlanta

bilingual care coordinator (per diem) - u.s. remote Jobs in Atlanta

call center sales & retention representative - hybrid Jobs in Atlanta

customer service agent remote

Jerry

<div><div><div>About the Opportunity:</div>
Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we&rsquo;re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.
We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!
How you will make an impact:<ul><li><div>
Respond to inbound calls from existing customers</div></li><li><div>
Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.</div></li><li><div>
Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy</div></li><li><div>
Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you!</div></li></ul>
Who you are:<ul><li><div>
You can multitask and manage multiple competing priorities</div></li><li><div>
You are passionate about helping others</div></li><li><div>
Has 2+ years of experience working in a call center environment</div></li></ul>
Compensation and perks:<ul><li><div>
Hourly wage: $19.00 - 21.00</div></li><li><div>
We will pay for your P&amp;C license (expected within 60 days after starting)</div></li><li><div>
Medical, dental, vision insurance, 401K match</div></li><li><div>
Ability to work remotely (we provide work equipment)</div></li><li><div>
Ongoing training and mentorship from our leadership team</div></li><li><div>
An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them</div></li></ul>
This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek.
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai
The successful candidate&rsquo;s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.
We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.
About Jerry.ai:
Jerry.ai is America&rsquo;s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers &mdash; and we&rsquo;re just getting started.
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that&rsquo;s disrupting a massive market.</div></div>

Customer Service Agent (Remote)

Lion's Gate Insurance

Position OverviewWe are seeking a detail-oriented and customer-focused Customer Service Representative to join our small, independent insurance agency. You will be the first point of contact for our clients, handling policy inquiries, scheduling appointments, managing administrative tasks, and supporting our licensed insurance agents. This is a full-time role working closely with the owner/agent who has been in the insurance business for over 20 years. Ideal for someone with insurance industry experience or a strong service orientation who is ready to learn the ins and outs of personal and auto insurance.Key ResponsibilitiesCustomer Service &amp; Communication<ul><li>Answer inbound calls professionally and route to appropriate agents; handle routine customer questions about policy coverage, claims status, and payment options</li><li>Respond to customer emails and inquiries in a timely manner; document interactions in the agency management system</li><li>Schedule agent appointments and customer consultations; manage calendar logistics</li><li>Process routine requests including address changes, policy document delivery, payment posting, and receipt confirmation</li></ul>Administrative &amp; Operational Support<ul><li>Data entry into agency management system (policy information, customer updates, renewals)</li><li>File organization and document management; maintain organized customer records and policy files</li><li>Prepare renewal notices, policy documents, and customer communications for distribution</li><li>Process incoming mail and documents; organize and route to appropriate team members</li><li>Light bookkeeping tasks, including invoice tracking and payment processing</li></ul>Sales Support<ul><li>Gather information from new prospect inquiries and compile in agency management system</li><li>Prepare quote packages and policy documents for agent review and client presentation</li><li>Follow up on pending quotes and track policy status through to binding</li><li>Maintain and update customer contact lists and lead tracking spreadsheets</li></ul>Required Qualifications<ul><li>1&ndash;3 years of customer service experience in an insurance agency, insurance broker office, or similar customer-facing role</li><li>Working knowledge of personal auto insurance (coverage types, limits, deductibles) or willingness to learn quickly</li><li>Proficiency with insurance agency management systems (e.g., Salesforce, HubSpot, AgencyBloc, or similar CRM platforms)</li><li>Strong organizational skills with ability to manage multiple tasks and priorities simultaneously</li><li>Excellent written and verbal communication skills; professional phone presence</li><li>Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy</li><li>High school diploma or equivalent; some college or college degree preferred</li></ul>Preferred Qualifications<ul><li>Georgia insurance license (or willingness to obtain within 90 days of hire)</li><li>Experience with independent insurance agencies or brokers</li><li>Experience with online quote systems and policy rating platforms</li><li>Bilingual capability (English/Spanish/Arabic) a plus</li></ul>Required Skills &amp; Attributes<ul><li>Calm and professional demeanor when handling frustrated or upset customers</li><li>Detail-oriented with strong attention to accuracy in policy data entry and documentation</li><li>Proactive problem-solver who takes initiative without constant supervision</li><li>Team player who supports agents and colleagues in a collaborative environment</li><li>Commitment to continuous learning and professional development in the insurance industry</li></ul>Pay: $18.00 - $20.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Application Question(s):<ul><li>Do you have experience working in an insurance agency or a broker's office? If yes, how many years and what was your role?</li><li>What's your experience with CRM systems or agency management software?</li><li>Why are you interested in this insurance CSR role?</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: Hybrid remote in Atlanta, GA 30341

Customer Service Representative

Togetherwork

<div>Tier 1 Support Agent

Location: Atlanta, GA

Schedule: Full-time | Hybrid (2-3 days in office) - weekends may be required

As a Tier 1 Support Agent, you'll be the friendly, knowledgeable first point of contact for our Pet Care software customers. You'll help users via email, chat, and phone&mdash;answering &quot;how-to&quot; questions, solving common issues, and ensuring every interaction leaves them feeling supported and confident.

You'll play a key role in triaging requests, resolving problems, and escalating complex cases to Tier 2 when needed. Along the way, you'll grow your product expertise and contribute to improving the customer experience.
<h4 class="jobSectionHeader">
What You'll Do</h4>
<ul>
<li>Deliver exceptional support through email, chat, and phone
</li>
<li>Help customers with &quot;how-to&quot; questions and common technical issues
</li>
<li>Troubleshoot and document inquiries using internal tools and resources
</li>
<li>Escalate complex issues to Tier 2 when needed, with clear context
</li>
<li>Maintain ownership of each case, ensuring follow-up and resolution
</li>
</ul><h4 class="jobSectionHeader">What You'll Bring</h4>
<ul>
<li>6+ months of customer service experience (helpdesk, customer service, or pet care preferred)
</li>
<li>A love of problem-solving and helping others
</li>
<li>Comfort learning new tools like Zendesk, HubSpot, and Teams
</li>
<li>Ability to work independently while contributing to a highly collaborative remote team
</li>
</ul><h4 class="jobSectionHeader">Bonus Points</h4>
<ul>
<li>Experience in SaaS or software support
</li>
<li>Background in pet care, grooming, boarding, or veterinary services
</li>
<li>Passion for animals and helping pet businesses succeed
</li>
</ul><h4 class="jobSectionHeader">Why You'll Love Working Here</h4>
<ul>
<li>Growth from within: every Tier 2 Agent was promoted internally
</li>
<li>Supportive team culture: independent work meets constant collaboration
</li>
<li>Meaningful work: help pet businesses run smoothly and care for the animals we all love
</li>
<li>Work-life balance: hybrid flexibility, rotating weekends, and a close-knit team that values you
</li>
</ul>The Company offers a comprehensive employee benefits program, including:
<ul>
<li>Medical, dental, and vision insurance options</li>
<li>100% Employer paid short/long term disability</li>
<li>Basic Life</li>
<li>401(k) option with company match up to 4%</li>
<li>Flexible paid personal/vacation time built on mutual trust and accountability</li>
<li>10 sick days annually</li>
<li>10 company paid holidays</li>
<li>6 weeks paid parental leave</li>
<li>Pet Insurance</li>
<li>Medical Travel Benefits</li>
<li>Infertility Benefits</li>
<li>Teladoc</li>
<li>Employee Assistance Program</li>
<li>Wellness Benefits &amp; Engagement Platform</li>
</ul>
Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. .

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities &amp; sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities. 


Interview Process &amp; Expectations 
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual's judgment, problem-solving approach, and communication.

Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.<div> 
CCPA Disclosure Notice: Click Here</div></div>

Tier 1 Support Agent (Hybrid- Atlanta, GA)

Air Canada

<div>Location: Atlanta, Georgia, United States (on-site) 
Starting Salary: $24.09/hour 
Branch: Cargo 
Category: Unionized (IBT)
Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
It&rsquo;s important to know that<ul><li>
Collaboration with TSA and Customs is routine: Strong communication skills are essential to ensure smooth coordination and compliance with security requirements.</li><li>
Operational demands may extend your shift: Overtime can be required during irregular or late operations, and adaptability helps you manage these situations effectively.</li><li>
Cross‑functional teamwork is part of the role: You&rsquo;ll regularly interact with other divisions and branches, building positive relationships to support seamless operations.</li></ul>
Key duties<ul><li>
Lead and direct the Cargo work unit under the Manager's direction. Assume overall responsibility for the work unit in the absence of Management.</li><li>
Provide direction to Lead Customer Service Agents, Warehousemen, and Customer Service Agents, including Safety and Security. Perform duties of Lead Customer Service Agent, Cargo Customer Service Agent, and Warehousemen as required.</li><li>
Make, carry out, and document decisions to ensure efficient operation and protect Company interests.</li><li>
Liaise with other work units, Ground Handling Companies, and contracted Governmental and Airport Authorities.</li><li>
Coordinate routine administrative tasks and operational requirements, including planning/calling of overtime.</li><li>
Observe workflow and assign/reassign tasks to Leads, Warehousemen, and Agents. Assign daily lunch/breaks consistent with the collective agreement and work unit requirements.</li><li>
Perform on-the-job training and lead formal training classes. Ensure all agents maintain a high level of proficiency in their roles.</li><li>
Investigate incident reports and local accidents, complete necessary forms, report findings, and recommend actions.</li><li>
Maintain records and statistical data; provide information as requested. Perform administrative duties when requested by the Manager or Administrative Assistant.</li><li>
Oversee ATL Freighter Operations with a flexible schedule, including weekends.</li></ul>
Qualifications<ul><li>
Must possess and maintain a valid driver's license and aerodrome driver's license and a current passport;</li><li>
Ability to lift seventy (70) lbs unaided;</li><li>
Ability to fulfill all the duties of a Customer Service Agent, Lead Customer Service Agent &amp; Warehousemen;</li><li>
Possess or can quickly acquire the skills to perform the duties of both Lead Customer Service Agent and Warehouseman, either simultaneously or independently, as required by the station;</li><li>
Demonstrated leadership qualities;</li><li>
Ability to use tact, good judgment and initiative;</li><li>
Ability to work under pressure with a minimum of supervision;</li><li>
Excellent oral and written communication skills;</li><li>
Possess strong problem-solving skills and have the ability to work under pressure and handle multiple tasks at one time;</li><li>
Expected to be proactive and show strong organizational skills&mdash;able to coordinate tasks and lead team efforts constructively and in a non-threatening manner;</li><li>
Ability to keep Day Trades and Shift Trades to an absolute minimum;</li><li>
Ability to be extremely flexible to accommodate flight/freighter schedule;</li><li>
Adhere to Air Canada's uniform guide and grooming standards;</li><li>
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment;</li><li>
Candidates must be available for shift work in a 24/7 operational environment, including mornings, evenings, weekends, and statutory holidays;</li><li>
Ability to meet Air Canada medical standards through a medical examination</li><li>
Employment is subject to meeting US Custom &amp; Boarder Protection (USCBP) requirements for obtaining both a Customs Seal and an Airport ID Badge;</li></ul>
Benefits<ul><li>
Financial benefits: Pension program, Employee Share Ownership Program, and Profit Sharing.</li><li>
Wellbeing &amp; health benefits: Health, dental, and life insurance for you and your family (if necessary).</li><li>
Recognition: Air Canada&rsquo;s recognition program (Shine) allows you to recognize and be recognized for those outstanding moments.</li><li>
Travel privileges: A generous employee travel program for you and other eligible once you have completed twenty-eight (28) weeks of service. This includes, but is not limited to standby travel, hotel &amp; car rental discounts, Air Canada Vacation discounts, and more.</li></ul>
Conditions of Employment
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees&rsquo; unique contributions to our company&rsquo;s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.</div>

Cargo Services Coordinator

AT&T

<div>This hybrid position reports to our 754 Peachtree St NE, Atlanta, GA 30308 location and works in center 3-4 days weekly and remotely from home 1-2 days weekly. If selected, you must be able to report to this location. 
 
This is your opportunity to be the voice of AT&amp;T &ndash; a global leader in communications and technology. As a member of our team, you&rsquo;ll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. 
 
Pay Transparency: 
 
Our Premier Service Consultants earn $18.50 hourly + commissions if all sales goals are met. Not to mention all the other amazing rewards that working at AT&amp;T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. 
 
How You&rsquo;ll Make an Impact:
 
 
As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you&rsquo;ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. 
 
What Your Day-to-Day Will Look Like:
 
 
Handle customer interactions (calls, chats, emails) in a fast-paced environment. 
Accurately resolve issues related to service, billing, payments, and collections. 
Explain bills and product features clearly. 
Troubleshoot basic problems and seek higher support if needed. 
Build customer confidence and loyalty by resolving issues. 
Support various customer inquiries, including technical issues. 
Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. 
Paid training. 
 
What we are looking for:
 
 
Unwavering Customer Focus 
Strong Work Ethic 
Adaptability 
Problem-Solving Skills 
Attention to Details 
 
Joining our team comes with amazing perks and benefits:
 
 
Employee discounts up to 50% off on eligible AT&amp;T mobility plans and accessories, AT&amp;T internet (and fiber where available) and AT&amp;T home phone 
Tuition reimbursement program 
Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 6 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. 
Paid Parental Leave 
Medical/Dental/Vision coverage 
401(k) plan 
Additional sick leave beyond what state and local law require may be available but is unprotected 
Adoption Reimbursement 
Disability Benefits (short term and long term) 
Life and Accidental Death Insurance 
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal 
Employee Assistance Programs (EAP) 
Extensive employee wellness programs 
 
WFH Requirements
 
 
You will need verified internet service (secure, reliable, and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). AT&amp;T will provide all the equipment you&rsquo;ll need to get started! (keyboard, monitor, computer, mobile device, etc.) 
Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you will participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). 
You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. 
 
If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! 
 
Career possibilities are limitless with AT&amp;T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. 
 
If you&rsquo;re ready to take the lead as the voice of AT&amp;T, we&rsquo;d love to hear from you! 
 
Your future is calling. Apply today!
#LI-Hybrid
Weekly Hours:
40
Time Type:
Regular
Location:
Atlanta, Georgia
It is the policy of AT&amp;T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&amp;T will provide reasonable accommodations for qualified individuals with disabilities. AT&amp;T is a fair chance employer and does not initiate a background check until an offer is made.</div>

Call Center Sales & Retention Representative - Hybrid

Korean Air

Korean Air, established in 1969, is South Korea's largest airline and a leading global carrier. Renowned for its excellence in flight services, commitment to safety, and innovation, Korean Air continues to advance the aviation industry while promoting Korean culture and hospitality worldwideKorean Air is seeking motivated and talented individuals to fill the full-time contract position of Passenger Traffic Agent in our Hartsfield-Jackson Atlanta International Airport office.1. About the Job<ul><li>Position: Passenger Traffic Agent</li><li>Location: Hartsfield-Jackson Atlanta International Airport (ATL)</li><li>Experience: All Levels Welcome</li><li>Job Type: Full-Time, Contract</li></ul>2. Job Description/Responsibilities<ul><li>Provide top quality customer service to passengers at ATL.</li><li>Perform arrival duties such as supervising the transfer of baggage, translating Customs and Border Protection interviews, supervising the cleaning of the aircraft, escorting passengers with special needs, etc.</li><li>Perform departure duties such as check-in, ticketing, reservations, gate services, overseeing baggage assortment and loading, ramp service, weights and balances (load) control, etc.</li><li>Comply with all federal, state, and airport authority security requirements and Korean Air&rsquo;s policies.</li><li>Handle any necessary report generation and any general administration tasks.</li><li>Perform all other duties assigned or delegated by managers.</li></ul>3. Requirements and Preferred Qualifications<ul><li>Must be legally authorized to work in the U.S. without sponsorship</li><li>Must be able to work on days, evenings, weekends and holidays</li><li>Previous airline customer service experience strongly preferred</li><li>Bilingual Korean/English preferred</li></ul>4. Benefits<ul><li>Discounted airline tickets</li><li>Medical, dental, and vision insurance</li><li>Flexible Spending Account</li><li>Paid vacation and holidays</li></ul>5. Other<ul><li>Only qualified applicants will be contacted</li><li>Salary is negotiable beyond the listed range depending on education and experience</li></ul>KOREAN AIR is an equal opportunity employerPay: From $45,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Passenger Traffic Agent - ATL

Maximus Global Services

<div>
 Join us for a JOB FAIR on February 26, 2026!!!An opportunity to interview for the open positions and start the new hire process, if chosen?
 
 
 LOCATION:
 
 
 Holiday Inn and Suites Atlanta Airport-North -
 
 
 1380 Virginia Avenue, Atlanta, GA 30344
 
 
 <ul>
 <li>
 Please bring two forms of identification.
 
 
 </li>
 </ul>
 We are seeking for Passenger Service Agent to p
 
 
 rovide check-in services for passengers, ensuring that all security procedures are met. Exhibiting exceptional customer service and communication skills. Process passenger luggage and claims. Serve as gate agent for the outbound flight, including boarding of passengers.
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Paid Time Off (for FT positions)
 </li>
 <li>
 Paid Training
 </li>
 <li>
 401(k) Retirement Plan
 </li>
 <li>
 Medical, dental, vision benefits
 </li>
 <li>
 Referral Bonus
 </li>
 <li>
 Recognition and Rewards Program
 </li>
 <li>
 Career growth
 
 
 </li>
 </ul>
 
 Essential Functions
 
 
 
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Working at the front counter assisting passengers with check-in. Using the airline system, issues tickets, create or change reservations and provides flight information. Will solve ticket-related travel problems.
 </li>
 <li>
 Check-in the passenger baggage using the airline internal baggage system. Will provide assistance and handle baggage claims for inbound and outbound flights.
 </li>
 <li>
 Review all necessary documentation to travel, following all regulations and security procedures, including company and government agencies regulations.
 
 
 </li>
 </ul>
 Competencies
 
 
 <ul>
 <li>
 Teamwork Orientation
 </li>
 <li>
 Stress Management
 </li>
 <li>
 Ethical Conduct
 </li>
 <li>
 Good Communication
 </li>
 <li>
 Customer/Client Focus
 
 
 </li>
 </ul>
 Work Environment
 
 
 This job operates at an airport setting
 
 
 (inside terminal).
 
 
 Physical Demands
 
 
 This position is very active and requires stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Occasionally bend/twist at waist/knees/neck, pulling and pushing to perform various duties. The employee occasionally lift and/or move up to 70 pounds
 
 
 or more.
 
 
 Position Type and Expected Hours of Work
 
 
 This is a full-time or part-time position. Days and hours of work varied from Monday through Sunday, with different shifts (service provided to customers is 24/7).
 
 
 
 Required Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED.
 
 
 </li>
 </ul>
 
 Additional Eligibility Qualifications
 
 
 
 <ul>
 <li>
 Must exhibit exceptional customer service
 </li>
 <li>
 As a condition of employment, employee must successfully complete a background investigation.
 </li>
 <li>
 Must be able to read, write and speak English, Hindu or Arabic.
 </li>
 <li>
 Maintain a relationship with both employees and clients
 </li>
 <li>
 Must possess effective interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
 </li>
 <li>
 Must be able to read and understand all operating and airport procedures and instructions.
 </li>
 <li>
 Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
 </li>
 <li>
 Great grooming and presentation
 </li>
 </ul>
</div>

Passenger Service Agent - JOB FAIR! FEB 26, 2026 (HOLIDAY INN)

Explore 687+ Customer service agent remote in Atlanta this May. Find roles across top companies and apply now to boost your career.