account service coordinator

assistant quality manager (cwi) - remote Jobs in Atlanta

assistant quality manager (cwi) - remote

customer relationship supervisor Jobs in Atlanta

customer relationship supervisor

customer service agent (remote) Jobs in Atlanta

customer service agent (remote)

customer service agent remote

Jerry

<div><div><div><b>About the Opportunity:</b></div><p>
Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we&rsquo;re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.</p><p></p><p>
We are looking for a<b> Customer Service Agent</b> to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!</p><p></p><p><b>
How you will make an impact:</b></p><ul><li><div>
Respond to inbound calls from existing customers</div></li><li><div>
Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.</div></li><li><div>
Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy</div></li><li><div>
Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you!</div></li></ul><p></p><p><b>
Who you are:</b></p><ul><li><div>
You can multitask and manage multiple competing priorities</div></li><li><div>
You are passionate about helping others</div></li><li><div>
Has 2+ years of experience working in a call center environment</div></li></ul><p></p><p><b>
Compensation and perks:</b></p><ul><li><div>
Hourly wage: $19.00 - 21.00</div></li><li><div>
We will pay for your P&amp;C license (expected within 60 days after starting)</div></li><li><div>
Medical, dental, vision insurance, 401K match</div></li><li><div>
Ability to work remotely (we provide work equipment)</div></li><li><div>
Ongoing training and mentorship from our leadership team</div></li><li><div>
An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them</div></li></ul><p></p><p><b>
This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek.</b></p><p></p><p><i>
While we appreciate your interest and application, only applicants under consideration will be contacted.</i></p><p></p><p><i>
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
</i></p><p></p><p><i>Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at </i><i>recruiting@jerry.ai</i></p><p></p><p><i>
The successful candidate&rsquo;s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.
</i></p><p></p><p><i>We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.</i></p><p></p><p><b>
About Jerry.ai:</b></p><p>
Jerry.ai is America&rsquo;s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.</p><p></p><p>
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.</p><p></p><p>
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers &mdash; and we&rsquo;re just getting started.</p><p></p><p>
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.</p><p></p><p>
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that&rsquo;s disrupting a massive market.</p></div></div><p></p>

Customer Service Agent (Remote)

State Farm

<div><div><div><b>Benefits:</b></div>
<ul><li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Free food &amp; snacks</li>
<li>Opportunity for advancement</li>
</ul></div><div><div>Position Overview<br>
</div><div>State Farm Insurance Agent located in , is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Terri Cade-Hill - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.<br>
</div><div>Responsibilities<br>
</div><ul><li>Use a customer-focused, needs-based review process to educate customers about insurance options.</li>
<li>Work with the agent to establish and meet marketing goals.</li>
<li>Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.</li>
</ul><div>As an Agent Team Member, you will receive...<br>
</div><ul><li>Hourly pay plus commission/bonus</li>
<li>Profit sharing</li>
<li>Paid time off (vacation and personal/sick days)</li>
<li>Valuable experience</li>
<li>Growth potential/Opportunity for advancement within my agency</li><br>
<li>
</li>
</ul><div>Requirements<br>
</div><ul><li>Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred</li>
<li>Successful track record of meeting sales goals/quotas preferred</li>
<li>Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams</li>
<li>Self-motivated</li>
<li>Detail oriented</li>
<li>Ability to make presentations to potential customers</li>
<li>Property and Casualty license (must be able to obtain)</li>
<li>Life and Health license (must be able to obtain)</li>
</ul><div>If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.<br>
</div><div>This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents&rsquo; employees are not employees of State Farm.</div></div></div>

Products Representative - State Farm Agent Team Member

Maximus Global Services

<div>
 Join us for a JOB FAIR on February 26, 2026!!!An opportunity to interview for the open positions and start the new hire process, if chosen?
 <br/>
 <br/>
 LOCATION:
 <br/>
 <br/>
 Holiday Inn and Suites Atlanta Airport-North -
 <br/>
 <br/>
 1380 Virginia Avenue, Atlanta, GA 30344
 <br/>
 <br/>
 <ul>
  <li>
   Please bring two forms of identification.
   <br/>
   <br/>
  </li>
 </ul>
 We are seeking for Passenger Service Agent to p
 <br/>
 <br/>
 rovide check-in services for passengers, ensuring that all security procedures are met. Exhibiting exceptional customer service and communication skills. Process passenger luggage and claims. Serve as gate agent for the outbound flight, including boarding of passengers.
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Paid Time Off (for FT positions)
  </li>
  <li>
   Paid Training
  </li>
  <li>
   401(k) Retirement Plan
  </li>
  <li>
   Medical, dental, vision benefits
  </li>
  <li>
   Referral Bonus
  </li>
  <li>
   Recognition and Rewards Program
  </li>
  <li>
   Career growth
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Essential Functions
  <br/>
  <br/>
 </strong>
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 <ul>
  <li>
   Working at the front counter assisting passengers with check-in. Using the airline system, issues tickets, create or change reservations and provides flight information. Will solve ticket-related travel problems.
  </li>
  <li>
   Check-in the passenger baggage using the airline internal baggage system. Will provide assistance and handle baggage claims for inbound and outbound flights.
  </li>
  <li>
   Review all necessary documentation to travel, following all regulations and security procedures, including company and government agencies regulations.
   <br/>
   <br/>
  </li>
 </ul>
 Competencies
 <br/>
 <br/>
 <ul>
  <li>
   Teamwork Orientation
  </li>
  <li>
   Stress Management
  </li>
  <li>
   Ethical Conduct
  </li>
  <li>
   Good Communication
  </li>
  <li>
   Customer/Client Focus
   <br/>
   <br/>
  </li>
 </ul>
 Work Environment
 <br/>
 <br/>
 This job operates at an airport setting
 <br/>
 <br/>
 (inside terminal).
 <br/>
 <br/>
 Physical Demands
 <br/>
 <br/>
 This position is very active and requires stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Occasionally bend/twist at waist/knees/neck, pulling and pushing to perform various duties. The employee occasionally lift and/or move up to 70 pounds
 <br/>
 <br/>
 or more.
 <br/>
 <br/>
 Position Type and Expected Hours of Work
 <br/>
 <br/>
 This is a full-time or part-time position. Days and hours of work varied from Monday through Sunday, with different shifts (service provided to customers is 24/7).
 <br/>
 <br/>
 <strong>
  Required Education And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or GED.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Eligibility Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must exhibit exceptional customer service
  </li>
  <li>
   As a condition of employment, employee must successfully complete a background investigation.
  </li>
  <li>
   Must be able to read, write and speak English, Hindu or Arabic.
  </li>
  <li>
   Maintain a relationship with both employees and clients
  </li>
  <li>
   Must possess effective interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
  </li>
  <li>
   Must be able to read and understand all operating and airport procedures and instructions.
  </li>
  <li>
   Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
  </li>
  <li>
   Great grooming and presentation
  </li>
 </ul>
</div>


Passenger Service Agent - JOB FAIR! FEB 26, 2026 (HOLIDAY INN)

<div>
 <strong>
  Summary/Objective
 </strong>
 Provide check-in services for passengers, ensuring that all security procedures are met. Exhibiting exceptional customer service and communication skills. Process passenger luggage and claims. Serve as gate agent for the outbound flight, including boarding of passengers,
 <br/>
 <br/>
 <strong>
  Essential Functions
  <br/>
  <br/>
 </strong>
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 <ul>
  <li>
   Working at the front counter assisting passengers with check-in. Using the airline system, issues tickets, create or change reservations and provides flight information. Will solve ticket-related travel problems.
  </li>
  <li>
   Check-in the passenger baggage using the airline internal baggage system. Will provide assistance and handle baggage claims for inbound and outbound flights.
  </li>
  <li>
   Review all necessary documentation to travel, following all regulations and security procedures, including company and government agencies regulations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Teamwork Orientation
  </li>
  <li>
   Stress Management
  </li>
  <li>
   Ethical Conduct
  </li>
  <li>
   Good Communication
  </li>
  <li>
   Customer/Client Focus
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Supervisory Responsibility
  <br/>
  <br/>
 </strong>
 This position has no supervisory responsibilities.
 <br/>
 <br/>
 <strong>
  Work Environment
  <br/>
  <br/>
 </strong>
 This job operates at an airport setting (inside terminal).
 <br/>
 <br/>
 <strong>
  Physical Demands
  <br/>
  <br/>
 </strong>
 This position is very active and requires stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Occasionally bend/twist at waist/knees/neck, pulling and pushing to perform various duties. The employee occasionally lift and/or move up to 70 pounds or more.
 <br/>
 <br/>
 <strong>
  Position Type and Expected Hours of Work
  <br/>
  <br/>
 </strong>
 This is a full-time or part-time position. Days and hours of work varied from Monday through Sunday, with different shifts (service provided to customers is 24/7).
 <br/>
 <br/>
 <strong>
  Travel
  <br/>
  <br/>
 </strong>
 No travel is expected for this position.
 <br/>
 <br/>
 <strong>
  Required Education And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or GED.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Eligibility Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must exhibit exceptional customer service
  </li>
  <li>
   As a condition of employment, employee must successfully complete a background investigation.
  </li>
  <li>
   Must be able to read, write and speak English.
  </li>
  <li>
   Maintain a relationship with both employees and clients
  </li>
  <li>
   Must possess effective interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
  </li>
  <li>
   Must be able to read and understand all operating and airport procedures and instructions.
  </li>
  <li>
   Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
  </li>
 </ul>
</div>


Passenger Service Agent

Essent Guaranty, Inc.

<div><p><b>Essent Group Ltd. </b>(NYSE: ESNT) is a Bermuda-based holding company (collectively with its subsidiaries, &quot;Essent&quot;) which serves the housing finance industry by offering private mortgage insurance, reinsurance, risk management products and title insurance and settlement services to mortgage lenders, borrowers, and investors to support homeownership. We are focused on managing risk and dedicated to serving as a strong and fair counterparty. As a company, we bring strong private capital and a commitment to risk management to the mortgage insurance industry.
<br>
<br>
<b>Title</b>: Closing Specialist, Title Insurance<br>
<br>
<b>Location: </b>Remote, anywhere in USA<br>
<br>
The Closing Specialist will coordinate all phases of loan closing. This role will prepare loan closing packages, communicate with all parties involved in the transaction, and ensure that all paperwork is complete, accurate, and in compliance with legal regulations.<br>
<br>
<b>As a dynamic and resourceful professional, we will rely on you to perform the following duties:</b></p><ul><li>
Prepare and review closing statement.<ul><li>
Add all fees required to clear title and record documents.
</li><li>Obtain all final payoffs for utility, HOA, and taxes, and other items (Purchase Closings).</li><li>
Collaborate with internal teams, clients, lenders, and other parties to gather required information.
</li></ul></li><li>Balance closing statement with all parties to the transaction.</li><li>
Coordinate and schedule closing with all parties, to include lender and agents.<ul><li>
Review and organize all necessary closing documents, ensuring accuracy. Collaborate with internal teams, clients, lenders, and other parties to gather required information and documents.</li><li>
Ensure that all necessary parties will be present.</li><li>
Deliver closing package to assigned notary/signing agent.</li><li>
Complete pre-closing call with assigned notary/signing agent to provide all details of closing to include any lender specific requirements for closing.</li><li>
Follow for signed closing package and confirmation of closing.
</li></ul></li><li>Serve as a primary point of contact for clients, real estate agents, lenders, and other parties involved in the closing process. Communicate effectively to address inquiries and provide updates as applicable and requested.
</li><li>Review signed closing package and deliver to all applicable parties required to review and provide approval for funding and disbursement.
<ul><li>Work closely with the Post Close for any items needed to record documents.</li></ul></li><li>
Responsible for accurate disbursement.</li><li>
Review closing statement to ensure file is balanced.<ul><li>
Identify how all line items will be disbursed. (i.e., Check, wire)</li><li>
Ensure all invoices are received and available for disbursement.</li><li>
Confirm all payees and addresses are accurate.</li><li>
Work closely with funding team.</li></ul></li><li>
Ensure compliance with all state and federal regulations while maintaining an up-to-date knowledge of changing real estate laws and regulations.</li><li>
Identify and resolve any challenges or obstacles that may arise during the closing process.</li><li>
Perform other duties as assigned by management.</li></ul><p><b><br>
Minimum Education &amp; Experience Requirements:</b></p><ul><li>
Associate&rsquo;s degree in related field or equivalent work experience.</li><li>
4+ years of industry experience.</li><li>
RamQuest Closing operations system knowledge preferred.
</li><li>High-level of ethical conduct and integrity when handling sensitive financial and legal information.</li><li>
Ability to read and interpret documents such as underwriting guideline matrix, lender&rsquo;s instructions, trust agreements, and purchase contracts.</li><li>
Excellent communication and presentation skills with the ability to communicate effectively with various stakeholders and audiences.</li><li>
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.</li><li>
Ability to work under pressure, prioritize, and multitask in a fast-paced environment.</li><li>
High-level of attention to detail, accuracy, and quality.</li>
Proficiency in MS Office Suite.<br>
<li>
</li></ul><p><br>
Our commitment to your success is enhanced by our competitive salary and comprehensive benefits package including paid time off, medical, dental, vision, 401(k) and disability benefits. We work to maintain a positive environment for our employees, where people can learn and grow with the company. Essent is an Equal Opportunity Employer.</p></div><p></p>

Closing Specialist, Title Insurance

Omni Hotels

Omni Atlanta Hotel at Centennial Park
<br><br>
Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline and picturesque Centennial Olympic Park. The Omni Atlanta Hotel at Centennial Park is connected to Philips Arena and the Georgia World Congress Center and is in close proximity to the Mercedes-Benz Stadium.
<br><br>
Associates enjoy a fun, dynamic and exciting work environment, comprehensive training, and mentoring, along with the pride that comes from working for a company with a reputation of exceptional service. We embody a culture of respect, gratitude, and empowerment. If you are a friendly, motivated person, with a passion to serve, the Omni Atlanta Hotel at Centennial Park may be your perfect match!
<br><br>
Ideal Services Agent (Operator)
<br><br>
Overview
<br>To direct and assist guest and employees with communication needs in accordance with Omni standards.
<br><br>
Responsibilities
<br><ul>
<li>Answer incoming telephone calls to the hotel efficiently and courteously.</li>
<li>Direct phone calls and messages to appropriate personnel or guest.</li>
<li>Assist all guests and employees.</li>
<li>Initiating Omni prompt responses help line by logging information regarding problems/situations which require prompt attention and relaying to appropriate personnel.</li>
<li>Recording and making Wake up calls.</li>
<li>Receiving and sending facsimile messages as needed, as well as operating switchboard and two-way radio.</li>
</ul>
Qualifications
<br><ul>
<li>Computer skills required.</li>
<li>Must have the ability to work alone, with others, and remain at work station for entirety of shift.</li>
<li>Must be able to work a flexible schedule including, weekends and holidays.</li>
<li>Must have customer service experience with excellent written and especially verbal communication skills.</li>
<li>Must be able to sit for extended periods of time.</li>
</ul>
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
<br>EEOC is the Law Poster.
<br>Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
<br>If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Ideal Services Agent (Operator)

Aisle & Abroad

<div>
 Position Overview
 <br/>
 <br/>
 We are seeking detail-oriented and customer-focused individuals to join our team as a Hotel Booking Specialist. This fully remote role supports clients with researching accommodations, coordinating reservations, and ensuring accurate booking details for a smooth travel experience.
 <br/>
 <br/>
 This is an entry-level opportunity within the travel and hospitality space. No prior travel experience is required. Structured onboarding and ongoing training are provided.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist clients with researching and selecting hotel accommodations based on preferences and travel needs
  </li>
  <li>
   Coordinate and confirm hotel reservations, including dates, room types, and guest details
  </li>
  <li>
   Respond to client inquiries regarding availability, pricing, and property amenities
  </li>
  <li>
   Review booking information for accuracy and completeness
  </li>
  <li>
   Maintain organized records of reservations and client communications
  </li>
  <li>
   Provide follow-up support prior to arrival and after stay as needed
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong written and verbal communication skills
  </li>
  <li>
   Excellent attention to detail and organizational abilities
  </li>
  <li>
   Comfortable using online booking systems and digital tools
  </li>
  <li>
   Ability to work independently in a remote environment
  </li>
  <li>
   Customer service, hospitality, or administrative experience is helpful but not required
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 What We Offer
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Structured onboarding and step-by-step training
  </li>
  <li>
   Access to hotel booking platforms and supplier resources
  </li>
  <li>
   Flexible fully remote work environment
  </li>
  <li>
   Supportive and collaborative team culture
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Ideal Candidate
 <br/>
 <br/>
 This role is ideal for individuals seeking remote customer service or hospitality-related work, those exploring entry into the travel industry, or professionals with service-oriented backgrounds.
 <br/>
 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Hotel Booking Specialist | Fully Remote

Explore 278+ Customer service agent remote in Atlanta this April. Find roles across top companies and apply now to boost your career.